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Apprentice Warehouse Operative

Working within our warehouse team you will ensure orders are picked and packed accurately, load and unload vehicles, and move materials around the warehouse in a safe and efficient manner. Reporting directly to the warehouse manager the key responsibilities will include: Picking and packing customer orders accurately, efficiently, safely and in a timely manner Locating and moving materials around the warehouse efficiently and safely, ensuring no damage to property or persons Using electronic handsets and computerised workstations Unloading vehicles in a safe manner Loading vehicles with orders in the most safe and efficient way, complying with vehicle regulations and the planned delivery route Processing of materials via saws – full training will be given Work in a safe manner, always adhering to the Company Health & Safety policy and safe Working practices Undertake all tasks with a “Customer Service”, “Can do” attitude and contribute to improving the performance of the business Undertake general warehouse “housekeeping” duties – keeping warehouse clean and tidy, ensuring stock is accessible  Training: On the job training delivered by the employer Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3 Allocation of an apprenticeship delivery coach who will carry out regular trainingAssessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop Identify, track and support 6 hours off the job training activities Quarterly formal progress review meetings, identifying learning achievements and next steps Training Outcome:Upon successfully completing the apprenticeship we envisage they will become a permanent team member with progression routes, through to supervising roles.Employer Description:Aalco Metals are the UK’s largest independent multi-metals stockholder including Aluminium, Stainless Steel, Copper, Bronze and Brass. With 18 service centres around the country, we provide a competitive, reliable and on-time delivery service of single item orders through to bulk contract orders. Our Hull Service Centre holds stock to meet the immediate needs of customers in the local area and this is backed up by bulk stocks held at our central warehouse. We pride ourselves on the service our dedicated team provides our customers and in return we are committed to our employees progression and developmentWorking Hours :Monday to Friday. 09:00-18:00, with 60 minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Physical fitness ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

GC Manager (General Contracting)

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Contracting (GC) Manager oversees and manages all aspects of the General Contracting business (including GC and larger-scale P&R, TremCares, etc.) within the assigned region. This will involve working with Construction Managers, CM Associates, Project Managers, Service Managers, Supervisors, Foremen, GC Superintendents, Tremco Sales Representatives, Owners, and Subcontractors to ensure projects are performed safely, meet customers' expectations, conform to contractual obligations, and meet financial objectives. Additional duties will include participating in proposals, specifications, price estimates, schedules, and sales efforts as they affect the region, also responsible for Sales & Service Support, Field Resource & Customer Management communication as necessary. The GC Manager will create and execute training plans for new CM, CM Associate, and Project Manager positions for new employees. With the RBM, the GC Manager is responsible for the overall profitability and performance of all GC projects in the region(s). Abide by all Company policies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Direct WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability. Act as a liaison between headquarters and the field to ensure that effective two-way communication takes place, and that positive results are achieved. Assess daily operational situations for crisis management, safety, and escalation protocol. Determine solutions to project issues, including but not limited to, field resource management, workload balance, job site conditions, product management issues, etc. Travel to job sites as needed to support account resources (including rooftop projects). Travel to customer or sales meetings to support business or account activities. Accountable for regional cost/budget variance & profitability as it relates to General Contracting. Accountable for regional Quality Assurance. Understanding of the subcontractor agreement and corrective notification measures to the subcontractor according to the executed agreement. Ensure Construction Managers are setting project timelines and goals. Identify resource or employee concerns and promptly resolve and engage appropriate HR or WTI management. Ensure documentation of employee issues is prompt and submitted to HR. Act as an agent of change and improvement , and adapt quickly to changing business priorities. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, Sales & Service Support, Customer Management (WTI & Tremco Roofing), and Resource Management. Participate in the Preventive and Corrective Action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. GC Manager will have Cost Model approval authority for projects whose Gross Margin for Service exceeds the stated requirements. Further approvals may be needed. Ensure the region's profitability by effectively managing the team and processes with the available tools. Assist when needed to review proposals received, conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e., pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Assist when needed with change order negotiation and approval. Regular communication with the Regional Business Manager regarding: Safety compliance Project approvals, planning, and results. Personnel and process management Any issues related to the above that will require collaboration or elevation of authority. Holding Construction Managers Accountable for the following Metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution): # of projects w/in (time &/or $) budget +/- X% Contractor Management: # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer: Review the overall project quality score Forecasting POC for work in progress for projected revenue purposes Review POC from CM's weekly to ensure it is submitted on time and is being filled out correctly. QC project planned/actual costs as needed to ensure estimates are being updated, as well as start/end dates Competencies: Technical knowledge of all products and services that WTI offers Deep understanding of line items and helping on complex bids to develop line items for projects. Deep understanding of all Construction Management tasks Deep knowledge of Tremco / WTI policies and procedures. Understanding of financial reports Understanding of superintendent roles & responsibilities Understanding of the various Cooperative Purchasing options available in the region. Understanding of State and Local construction code compliance. Understanding of Tremco, WTI, and OSHA safety requirements. Communications: Superior written, verbal, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps. Able to create performance reporting. 24-hour response to all inquiries. Computer Literacy: e-Builder, e-mail, web, SAP, Microsoft Teams, Excel, PowerPoint, OneDrive, others TBD QUALIFICATIONS: 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry. Prior experience leading a staff in remote multi-state locations. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high performance standard. Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others. Proven experience with setting strategy and establishing plans for business growth. Prior experience working between multiple departments that support regional compliance and profitability. Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to, pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. OTHER SKILLS AND ABILITIES: Can service customers in a compliant and financially solvent manner. Understanding of contract management and processes Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.) Excellent written and verbal communication skills, including the ability to make professional presentations to others Must have excellent organizational skills to multitask in a fast-paced environment Must be able to create strategic plans and measure and analyze results Strong problem resolution skills with the ability to effectively communicate with all personality types Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.) The salary range for applicants in this position generally ranges between $102,000 and $127,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...

Learning and Development Specialist

Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team:Our Corporate Services comprise of BCWA’s Finance, Fundraising, Human Resources, Training and Governance teams. The work undertaken by Corporate Services underpins the support provided by our frontline staff. As BCWA has grown, Corporate Services has become more integral to the development and success of the organisation and we are now looking for support to develop and deliver training and learning opportunities within the organisation and externally. Job Role Job Title: Learning and Development SpecialistPosition available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £32,000-£36,000Closing date: 16 June 2025All interviews will be held via Microsoft Teams Is this you?We are seeking a dedicated Learning and Development Specialist to join Black Country Women's Aid. The ideal candidate will have a strong background in training and education, with experience in developing and delivering engaging content both in-person and online. Proficiency in IT, including Office 365 and virtual platforms, is essential. You should possess a deep understanding of VAWG and the impact of abuse and violence on individuals. Your commitment to safeguarding and promoting the welfare of vulnerable adults, children, and young people is paramount. We value a feminist perspective and a client-centred, trauma-informed approach, demonstrating empathy, respect, and compassion in all interactions. We are looking for someone with enthusiasm for learning e-learning platforms and creating interactive content. If you are organised, proactive, and possess excellent communication skills, we want to hear from you. Join us in making a difference and empowering victims and survivors of abuse. The Role: The postholder will ensure that the necessary training is monitored and accessible to staff during their induction and for continued professional development, as part of our workforce development strategy. They will work alongside experts by experience and specialist staff members to develop effective training and assist with the facilitation of this, as and when required. The postholder will be able to create, develop and adapt materials to meet learner needs and deliver training in person and via online platforms. If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...

Technical Support Engineer

Technical Support Engineer Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience:• Industrial engineering: 2 years (required) Language:• 2nd language (Desirable) Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV. ....Read more...

Learning and Development Specialist

Black Country Women’s Aid Let us introduce ourselves… Black Country Women’s Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led. The team:Our Corporate Services comprise of BCWA’s Finance, Fundraising, Human Resources, Training and Governance teams. The work undertaken by Corporate Services underpins the support provided by our frontline staff. As BCWA has grown, Corporate Services has become more integral to the development and success of the organisation and we are now looking for support to develop and deliver training and learning opportunities within the organisation and externally. Job Role Job Title: Learning and Development SpecialistPosition available: 1 full-time position (37.5 hours), based across the Black CountrySalary: £32,000-£36,000Closing date: 16 June 2025All interviews will be held via Microsoft Teams Is this you?We are seeking a dedicated Learning and Development Specialist to join Black Country Women's Aid. The ideal candidate will have a strong background in training and education, with experience in developing and delivering engaging content both in-person and online. Proficiency in IT, including Office 365 and virtual platforms, is essential. You should possess a deep understanding of VAWG and the impact of abuse and violence on individuals. Your commitment to safeguarding and promoting the welfare of vulnerable adults, children, and young people is paramount. We value a feminist perspective and a client-centred, trauma-informed approach, demonstrating empathy, respect, and compassion in all interactions. We are looking for someone with enthusiasm for learning e-learning platforms and creating interactive content. If you are organised, proactive, and possess excellent communication skills, we want to hear from you. Join us in making a difference and empowering victims and survivors of abuse. The Role: The postholder will ensure that the necessary training is monitored and accessible to staff during their induction and for continued professional development, as part of our workforce development strategy. They will work alongside experts by experience and specialist staff members to develop effective training and assist with the facilitation of this, as and when required. The postholder will be able to create, develop and adapt materials to meet learner needs and deliver training in person and via online platforms. If you are self-driven, conscientious, hardworking with lots of ambition, we would love to hear from you. To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal ops form, plus details on how to complete your application. CVs will not be accepted. Important information for all positions Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment. All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female. Employment checks As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks: Right to work in the UKUnder Section 8 of the Asylum and Immigration Act, we, as a responsible employer, need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally. We therefore ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed, the unsuccessful candidate's documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents with you. References Following your interview, two employment references will be sought. One of these should be your current or most recent employer. If you have finished full-time education and you have no employer reference, we will accept a reference from: • a professional from your centre of study, for instance, a teacher, lecturer or headteacher• GP or health visitor• a character reference from a person who knows you• a civil servant from a government agency• a bank manager DBS All positions are subject to DBS checks at the relevant level. ....Read more...

Technical Support Engineer

Technical Support Engineer Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience:• Industrial engineering: 2 years (required) Language:• 2nd language (Desirable) Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV. ....Read more...

Regulatory Affairs and Quality Assurance Assistant – Cambridge

Regulatory Affairs and Quality Assurance Assistant – Medical Devices - Cambridge Due to the growth of a medical devices company based in Cambridge, there is need for a new Regulatory Affairs and Quality Assurance Assistant to work with and support the company’s Quality Assurance and Regulatory Affairs Manager. The team provide quality assurance and regulatory affairs advise on the creation of new products and the improvement of existing technologies. It would be highly advantageous if you have knowledge of design processes, but it’s not essential. This team does not just fill out quality assurance and regulatory documents; this is a team where they will be very involved with the R&D team, providing vital advice on the creation of medical devices, and ensuring the team operates within the FDA 510k, ISO 13485, and FDA 21 CFR Part 820 standards. It would be ideal if you have both quality assurance and regulatory affairs knowledge. However, people have moved into this role from either regulatory affairs or quality assurance background, but with a general knowledge in the other side. It is essential that you have medical devices knowledge, especially ISO 13485 and FDA 510k knowledge. Although writing submissions will not be a major part of your role, you will relay information to the teams responsible for this, so ideally you will have done this in the past or at least assisted. Ideally, you will have QMS experience. If you do have this knowledge, I would advise making it clear on your CV as this is highly desirable in this role. The products this company has been developing are industry-changing and will improve the lives of people around the world. It is expected that you would hold a 1st or 2:1 degree within an engineering or sciences discipline along with some experience within regulatory affairs or quality assurance. Although experience working within a medical devices R&D or design team is more important than education. This is a growing company; due to this, they offer career progression, excellent salary, benefits package, the chance to work on life-improving devices, and share options. If you have regulatory affairs knowledge in the medical devices sector and are looking for a challenging role, then apply now. I expect a lot of interest in this role, and the company are looking to recruit quickly. So, if you are interested in this role, I suggest applying immediately or risk missing out. For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application, and one of our team at Newton Colmore Consulting will contact you. ....Read more...

Director of Obstetrics & Gynaecology

Leadership opportunity in an expanding department Rewarding work in a supportive environment Live and work in a prime coastal region Where you’ll be working You will be working at a major Queensland hospital offering a range of services, including medical, rehabilitation, maternity, surgical and paediatric care.This 426-bed facility  is currently undergoing a $1 billion redevelopment, which includes major upgrades to hospital buildings and services, more beds and operating rooms, and new medical, maternity and surgery wards. The level 4 maternity services at this hospital include GP shared care, midwifery care, perinatal mental health, and a Special Care Nursery.  As Director of Obstetrics & Gynaecology, you will play an essential role in ensuring the continued delivery of high-quality, evidence-based women's health services. Working closely with the Midwifery Unit Manager, you will provide leadership and direction to the department while developing and upholding comprehensive, contemporary models of care. You will provide advice, clinical expertise and support, and take an active part in the supervision and education of junior doctors. This is a great opportunity to provide specialist care to complex cases while also leading, mentoring, and managing the operational performance of the unit with a high level of clinical and professional standards.  Where you’ll be living You will be living in a dynamic and fast-growing Queensland city, known for its incredible natural scenery and close proximity to Brisbane and the Gold Coast. Here, you’ll find a range of landscapes catering to outdoor adventurists, with endless opportunities for kayaking, fishing, wakeboarding, and rockclimbing. You’ll have easy access to iconic sites like the expansive Daisy Hill Koala Conservation Area, Bayside Wake Park, and Moreton Island. Residents here enjoy a laid-back, beachside lifestyle, year-round sunshine, a lower cost of living, and a more affordable housing market. The Gold Coast is an hour away, and Brisbane’s CBD is only a 30-minute drive away.  Salary information Directors of Obstetrics & Gynaecology can expect a salary in line with the QLD Award, plus a range of benefits and allowances.  Requirements   Fellowship of the Royal Australian and New Zealand College of Obstetricians and Gynaecologists (FRANZCOG) or equivalent. Obstetricians and Gynaecologists eligible for the fast-track registration pathway are encouraged to apply. About us Elective Recruitment is a person-centred recruitment consultancy. Your career progression is just as important to us as your well-being and work-life balance.  We are not just another recruitment company; we do things our way and we consult. We have a very clear vision: create great careers, better lifestyles, and add value - and we won’t stop until this is achieved. For access to Director of Obstetrics & Gynaecology jobs in Australia join our network today. For a confidential discussion contact the Elective Recruitment Team at +61 2 9137 4300, or apply now! ....Read more...

Early Years Apprenticeship

Training Your full role and responsibilities will be set out by your employer. NextStep Training will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day. You will be working towards the Level 3 Early Years Educator apprenticeship standard, which includes: Knowledge, Skills and Behaviours Level 3 Diploma for the Early Years Educator Level 3 Award in Paediatric First Aid or Level 3 Award in Emergency Paediatric First Aid Level 2 Functional Skills in maths and English (if required) Qualifications required Knowledge of the statutory framework for the EYFS and regulatory requirements – Desirable Fluent in written and spoken English – Essential Passionate about learning and developing into a new role – Essential Skills required Great communication skills Excellent organisational skills Ability to work as part of a team Creative thinker Passionate and reliable Training:Training is delivered through a flexible combination of in-person sessions at our training centre and online learning with our experienced tutors. Apprentices will use the Laser Learning platform to complete and submit coursework, monitor their progress, and stay engaged throughout their programme. Attendance for monthly lessons is required.Training Outcome:Completing a Level 2 Early Years Practitioner apprenticeship is a valuable first step into a rewarding career in the Early Years sector. This qualification allows individuals to work under supervision in settings such as nurseries, preschools, and reception classes, supporting the care, learning, and development of young children. After gaining experience and confidence, individuals can progress into more advanced roles such as: Level 3 Early Years Educator – allowing practitioners to work more independently, take the lead in planning and observations, and support the development of key children. Room Assistant or Key Person – working more closely with a small group of children, supporting their learning journeys and liaising with families. To continue their professional development, NextStep Training offers the following progression routes within Early Years: Level 3 Early Years Educator. This nationally recognised qualification enables practitioners to become fully qualified and take on greater responsibility within the setting, including key person duties and curriculum planning. Level 4 Early Years Advanced Practitioner. For those who want to build specialist knowledge in areas such as SEND, safeguarding, or early language development, while supporting best practice in their setting. Level 5 Early Years Lead Practitioner. Designed for experienced practitioners looking to move into senior roles such as Room Leader, Deputy Manager, or Manager. The course focusses on leadership, mentoring, curriculum development, and strategy. All our courses are delivered flexibly through a combination of in-person and online learning, with personalised support from qualified tutors and safeguarding officers. Further career progression may include: Transitioning into school-based roles such as Teaching Assistant or SEND Support. Becoming a Trainer, Assessor, or Mentor in the apprenticeship sector. Studying for a Foundation Degree or BA in Early Childhood Studies, leading towards EYTS (Early Years Teacher Status) or QTS (Qualified Teacher Status). At NextStep Training, we are committed to providing clear and supportive pathways for long-term growth and success in the Early Years profession.Employer Description:Next Step Training Ltd is an apprenticeship and skills training provider, funded by the Department for Education, delivering apprenticeships in London and across England. We have been in operation since 2012 and during this time have built an established reputation as a reliable and employer-led training provider. We work together with employers and individual learners to design and deliver training programmes that meets both learners and their employers’ needs. Our goal of is to empower as many individuals as possible to reach their full potential, helping them on their journey to find meaningful career that is rewarding. We help to empower businesses with industry-expert staff so they can provide the very best learning experience to their workforce to perform better.Working Hours :Monday to Friday, varied shifts between 6:30am - 6:00pm. No weekends.Skills: Communication skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Sports Teaching Assistant Apprenticeship

To support the education team to maintain order and acceptable standards of behaviour in school To adhere to the organisational and school policies and procedures for behaviour management and health and safety To engage in training in positive behaviour strategies and to implement these in school To work with individual pupils as requested by the behaviour manager to support their learning and behaviour management To respond effectively to any behaviour incidents that take place To participate in the SEN assessment process of all pupils who need extra help in overcoming issues relating to SEN needs, progress and  behaviour To read all paperwork required to gain insight into issues and to understand the individual difficulties experienced by pupils To contribute to SEN assessment records for each child To work in partnership with all staff in drawing up and implementing an action plan for each pupil in need of support To work in partnership with all school staff responsible for the pupils receiving support and intervention, seeking to reach acceptable outcomes that meet the needs of the pupi To work in partnership with all school staff responsible for the pupils receiving support and intervention, seeking to reach acceptable outcomes that meet the needs of the pupil, overcoming barriers that inhibit their progress at school To support pupils in the classroom when required To deliver intervention packages to pupils on request from the SENC To undertake 1:1 learning support for pupils where requested To remove barriers to learning To develop a 1:1 mentoring relationship with pupils receiving support, aimed at achieving the goals defined in their individual action plan To work in partnership with staff and professionals to secure positive family/carer support and involvement by maintain regular contact with families/carers of pupils receiving support/intervention To promote equality and diversity in the school and encourage ‘pupil voice’ To undertake professional development in line with the requirements of the role and the company To undertake any duties in line with the demands of the role To undertake any duties in line with the demands of the role To maintain the highest standards of confidentiality and data-protection at all times Training: Teaching Assistant level 3 Sports Pathway 20% off the job training  Tutor support via online platform 'Bud' Training Outcome: Permanant position considered on completion of the apprenticeship.  Level 5 qualification available.  Employer Description:Clovelly House School is an independent special school for girls and boys from 10-19 based in a rural setting in the East Midlands. The ethos is that of a countryside school and the pupils, who have social and emotional and other complex needs, have opportunities to learn the core subjects embedded in a wider curriculum.Working Hours :Term time only 08:30 - 16:30 - Mon 08:30 - 16:00 - Tues - Thurs 08:30 - 15:30 - Friday  37.5 hours per week totalSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Creative ....Read more...

SEN Teaching Assistant Apprenticeship

To support the education team to maintain order and acceptable standards of behaviour in school To adhere to the organisational and school policies and procedures for behaviour management and health and safety To engage in training in positive behaviour strategies and to implement these in school To work with individual pupils as requested by the behaviour manager to support their learning and behaviour management To respond effectively to any behaviour incidents that take place To participate in the SEN assessment process of all pupils who need extra help in overcoming issues relating to SEN needs, progress and  behaviour To read all paperwork required to gain insight into issues and to understand the individual difficulties experienced by pupils To contribute to SEN assessment records for each child To work in partnership with all staff in drawing up and implementing an action plan for each pupil in need of support To work in partnership with all school staff responsible for the pupils receiving support and intervention, seeking to reach acceptable outcomes that meet the needs of the pupi To work in partnership with all school staff responsible for the pupils receiving support and intervention, seeking to reach acceptable outcomes that meet the needs of the pupil, overcoming barriers that inhibit their progress at school To support pupils in the classroom when required To deliver intervention packages to pupils on request from the SENC To undertake 1:1 learning support for pupils where requested To remove barriers to learning To develop a 1:1 mentoring relationship with pupils receiving support, aimed at achieving the goals defined in their individual action plan To work in partnership with staff and professionals to secure positive family/carer support and involvement by maintain regular contact with families/carers of pupils receiving support/intervention To promote equality and diversity in the school and encourage ‘pupil voice’ To undertake professional development in line with the requirements of the role and the company To undertake any duties in line with the demands of the role To undertake any duties in line with the demands of the role To maintain the highest standards of confidentiality and data-protection at all times Training: Teaching Assistant level 3 SEN Pathway 20% off the job training  Tutor support via online platform 'Bud' Training Outcome:Permanant position considered on completion of the apprenticeship.  Level 5 qualification available. Employer Description:Clovelly House School is an independent special school for girls and boys from 10-19 based in a rural setting in the East Midlands. The ethos is that of a countryside school and the pupils, who have social and emotional and other complex needs, have opportunities to learn the core subjects embedded in a wider curriculum.Working Hours :Term time only 08:30 - 16:30 - Mon 08:30 - 16:00 - Tues - Thurs 08:30 - 15:30 - Friday  37.5 hours per week totalSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Creative ....Read more...

Teaching Assistant Apprentice

Teaching and learning: Develop an understanding of students’ learning needs, including specific SEND needs, in order to support their access to lesson content and achieve the learning objectives Help students to develop independent learning skills and to manage their own learning Work in partnership with teachers to plan and deliver high-quality lessons, and assess students' learning Deliver individual and small group targeted interventions within clearly defined parameters, in partnership with teachers Develop positive relationships with students and promote positive behaviours, consistently applying the academy's behaviour policy Support the social, emotional, mental health, wellbeing and personal care of all students in line with the academy's policy and procedures Working with others: Collaborate with teaching staff, pastoral staff, the SENDCO and parents/carers to support all students’ learning Monitor students’ responses to learning activities and progress towards targets, record achievement and provide feedback to teaching staff as required Support teachers to develop a stimulating and safe learning environment Support teachers in the preparation of teaching resources that meet the diverse needs and interests of students Support teachers to look after students on trips and out-of-school activities as required Contribute to the wider school community through completion of any school-related duties throughout the working day Training:As part of our continued commitment to professional development, this role also offers the opportunity for anybody who does not currently hold a Teaching Assistant qualification to complete their level 3 ‘Initial Teaching Assistant Training’. Your Trainer will meet with you in the workplace or online every 2-4 weeks. In between these meetings you will have dedicated time away from your job to work on the apprenticeship and collate evidence for your apprenticeship e-portfolio with ongoing support from your Manager and Trainer.Training Outcome: Due to operational requirements, apprentices cannot be guaranteed a permanent job or higher-level apprenticeship on completion of their apprenticeship Where a suitable permanent job or an advanced level apprenticeship opportunity becomes available in their training school or other trust schools, apprentices are strongly encouraged to apply for it and, subject to satisfactory completion of their apprenticeship and suitable qualifications/experience, will be guaranteed an interview Employer Description:Lift Schools is an established Apprenticeship Training Provider within the Education sector, as well as a network of 57 primary, secondary and special schools located across the England. We have been offering Level 2 to Level 5 programmes since 2012. In May 2024 we were judged to be a GOOD provider with Outstanding features by Ofsted. Our apprenticeship programmes can be fully funded by the levy and are available to any school or early years setting in England.Working Hours :Monday - Friday, 39 weeks per year. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Willing to learn,Ability to self-evaluate ....Read more...

Teaching Assistant Apprentice

Teaching and learning: Develop an understanding of students’ learning needs, including specific SEND needs, in order to support their access to lesson content and achieve the learning objectives Help students to develop independent learning skills and to manage their own learning Work in partnership with teachers to plan and deliver high-quality lessons, and assess students' learning Deliver individual and small group targeted interventions within clearly defined parameters, in partnership with teachers Develop positive relationships with students and promote positive behaviours, consistently applying the academy's behaviour policy Support the social, emotional, mental health, wellbeing and personal care of all students in line with the academy's policy and procedures Working with others: Collaborate with teaching staff, pastoral staff, the SENDCO and parents/carers to support all students’ learning Monitor students’ responses to learning activities and progress towards targets, record achievement and provide feedback to teaching staff as required Support teachers to develop a stimulating and safe learning environment Support teachers in the preparation of teaching resources that meet the diverse needs and interests of students Support teachers to look after students on trips and out-of-school activities as required Contribute to the wider school community through completion of any school-related duties throughout the working day Training:As part of our continued commitment to professional development, this role also offers the opportunity for anybody who does not currently hold a Teaching Assistant qualification to complete their level 3 ‘Initial Teaching Assistant Training’. Your Trainer will meet with you in the workplace or online every 2-4 weeks. In between these meetings you will have dedicated time away from your job to work on the apprenticeship and collate evidence for your apprenticeship e-portfolio with ongoing support from your Manager and Trainer.Training Outcome: Due to operational requirements, apprentices cannot be guaranteed a permanent job or higher-level apprenticeship on completion of their apprenticeship Where a suitable permanent job or an advanced level apprenticeship opportunity becomes available in their training school or other trust schools, apprentices are strongly encouraged to apply for it and, subject to satisfactory completion of their apprenticeship and suitable qualifications/experience, will be guaranteed an interview Employer Description:Lift Schools is an established Apprenticeship Training Provider within the Education sector, as well as a network of 57 primary, secondary and special schools located across the England. We have been offering Level 2 to Level 5 programmes since 2012. In May 2024 we were judged to be a GOOD provider with Outstanding features by Ofsted. Our apprenticeship programmes can be fully funded by the levy and are available to any school or early years setting in England.Working Hours :Monday - Friday, 39 weeks per year. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Willing to learn,Ability to self-evaluate ....Read more...

Teaching Assistant (SEMH) Apprentice

Teaching and learning: Develop an understanding of students’ learning needs, including specific SEND needs, in order to support their access to lesson content and achieve the learning objectives Help students to develop independent learning skills and to manage their own learning Work in partnership with teachers to plan and deliver high-quality lessons, and assess students' learning Deliver individual and small group targeted interventions within clearly defined parameters, in partnership with teachers Develop positive relationships with students and promote positive behaviours, consistently applying the academy's behaviour policy Support the social, emotional, mental health, wellbeing and personal care of all students in line with the academy's policy and procedures Working with others: Collaborate with teaching staff, pastoral staff, the SENDCO and parents/carers to support all students’ learning Monitor students’ responses to learning activities and progress towards targets, record achievement and provide feedback to teaching staff as required Support teachers to develop a stimulating and safe learning environment Support teachers in the preparation of teaching resources that meet the diverse needs and interests of students Support teachers to look after students on trips and out-of-school activities as required Contribute to the wider school community through completion of any school-related duties throughout the working day Training:As part of our continued commitment to professional development, this role also offers the opportunity for anybody who does not currently hold a Teaching Assistant qualification to complete their level 3 ‘Initial Teaching Assistant Training’. Your Trainer will meet with you in the workplace or online every 2-4 weeks. In between these meetings you will have dedicated time away from your job to work on the apprenticeship and collate evidence for your apprenticeship e-portfolio with ongoing support from your Manager and Trainer.Training Outcome: Due to operational requirements, apprentices cannot be guaranteed a permanent job or higher-level apprenticeship on completion of their apprenticeship Where a suitable permanent job or an advanced level apprenticeship opportunity becomes available in their training school or other trust schools, apprentices are strongly encouraged to apply for it and, subject to satisfactory completion of their apprenticeship and suitable qualifications/experience, will be guaranteed an interview Employer Description:Lift Schools is an established Apprenticeship Training Provider within the Education sector, as well as a network of 57 primary, secondary and special schools located across the England. We have been offering Level 2 to Level 5 programmes since 2012. In May 2024 we were judged to be a GOOD provider with Outstanding features by Ofsted. Our apprenticeship programmes can be fully funded by the levy and are available to any school or early years setting in England.Working Hours :Monday - Friday, 39 weeks per year. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Willing to learn,Ability to self-evaluate ....Read more...

Teaching Assistant Apprentice

Your duties will include: Teaching and learning: Assist in the educational and social development of pupils under the direction and guidance of the head teacher, inclusion manager and class teachers Assist in the implementation of Individual Education Programmes for pupils and help monitor their progress Provide support for individual pupils inside and outside the classroom to enable them to fully participate in activities Work with other professionals, such as speech therapists and occupational therapists, as necessary Assist class teachers with maintaining student records Support students with emotional or behavioural problems and help develop their social skills Administrative duties: Prepare and present displays of students' work Support class teachers in photocopying and other tasks in order to support teaching Undertake other duties from time to time as the head teacher requires Standards and quality assurance Support the aims and ethos of the school Set a good example in terms of dress, punctuality and attendance Attend team and staff meetings Undertake professional duties that may be reasonably assigned by the head teacher Be proactive in matters relating to health and safety In addition to the above duties, the post holder will also undertake duties to support breakfast and/or after school provision: To support the Kids Club Coordinator to plan and deliver a varied programme of high-quality play opportunities in a safe environment To support in the development of independent social skills To undertake duties such a preparing snack's, cleaning club room and toys, reporting any damages and tidying up etc. To report a child’s problems/achievements to parents a necessary  To assist in the specific medical/care needs of pupils when specific training has been undertaken To maintain registers of attendance/absence and other child records To support the promotion of positive relationships with parents and outside agencies, including communicating effectively with parents on a regular basis To ensure confidentiality is maintained where appropriate To follow safeguarding policies and procedures at all times Training:Level 3 Teaching Assistant apprenticeship standard: Delivered through monthly online workshops and a College Trainer assessing the Apprentice at the workplace Functional Skills in maths and English if required Training Outcome:Possible permanent position on completion of apprenticeship. Employer Description:At Holywell our vision is to “Recognise and Realise Aspirations”. This vision is based on the belief that each pupil in the school community is a unique individual, with the ability to achieve and an entitlement to a sense of personal worth. At the heart of our vision is the drive to ensure children grow up to lead safe, happy, healthy, and successful lives.Working Hours :Various hours, working Monday to Friday, between the hours of 8:30am and 6.00pm, shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Administrative skills,Creative,Patience ....Read more...

Supervisor Apprentice

We're on the lookout for a Supervisor to join our team! Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive in an environment that is busy, varied, fast-paced but most importantly - fun! As Supervisor, you'll have a natural talent for leading and motivating others. You'll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more. Have previous experience in a similar Supervisor or Team Leader role Work with the wider pub management team to ensure the business runs efficiently and profitably Opening and closing, stocking, and cashing up Be a role model for customer service Ability to think on the spot and use your initiative Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away What comes next is up to you: If you have the determination to drive your development, we'll support you to progress into an Assistant Manager role and beyond! What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits, including: 30% off at all our pubs, restaurants, and hotels A reliable hours contract, to give you the security you deserve Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink Flexible and part-time hours offered to work around your family or higher education Exciting range of high street, online discounts and cashback offers Fantastic range of apprenticeship programmes to support your career A friendly and lively atmosphere, working alongside passionate and diverse teammates Access to Licenced Trade Charity for financial, mental, and emotional well-being support Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you. Marston's. Where people make pubs.Training:Marston's Academy Hospitality Supervisor Apprenticeship L3 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development within the business.Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels which is our complete focus. Our separate joint venture completed in 2020 with Carlsberg (Carlsberg Marston's Brewing Company) gives us access to more than 60 of the country's best loved ales and lagers which all play key parts in our ongoing success. As a business, we strive to bring people together.Working Hours :Minimum of 25 hours per week. Exact days and shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...

Teaching Assistant Apprenticeship - Kingsham Primary School

In liaison with, and under the guidance of, the Class Teacher and following best practice, appropriately support pupils on an individual or small group basis to understand instructions and complete activities. Encourage and develop independent learning and the inclusion of all pupils to ensure progression and continuity. Assist with learning across the whole curriculum to support learning outcomes, using the teacher’s planned teaching and learning methods. Support pupils in the use of ICT and promote IT as a tool to enable learning. Contribute to pupils’ development and their physical and mental wellbeing by promoting appropriate behaviours, instilling positive habits, and helping to keep pupils on task, in line with School and Trust policies and procedures. Support the social and emotional well-being of pupils by providing positive feedback and praise to reinforce and sustain their efforts, and by helping to develop their self-reliance and self-esteem. Report concerns to the teacher or, where appropriate and in line with school policy, such as in matters of health and safety, child protection, or behaviour management. As directed by the Class Teacher, monitor pupils’ responses to learning, provide feedback to the teacher on pupils’ progress, and record basic pupil data in line with school procedures. Support the learning of children by implementing intervention programmes to help meet targets as required by the Special Educational Needs and Disability (SEND) Code of Practice, and as identified in the pupil’s plan, including the completion of relevant documentation. Take responsibility for the classroom environment, including preparing and clearing away materials and resources as required. Contribute to a positive and visually supportive learning space where pupils can thrive and learn safely. Assist in playtime supervision by facilitating games and activities, encouraging independence, and promoting developmentally appropriate behaviour. Depending on the year group, assist pupils with eating, dressing, and hygiene as needed. Assist with special events and extracurricular activities across the Academy, such as sports days, plays, concerts, open days, day trips, and educational visits. Support general lunchtime supervision duties if required. Provide general administrative support and attend meetings and training sessions as required and directed by your line manager or Headteacher. Training: Qualification: Level 3 Teaching Assistant Qualification  Duration of course: 16 months Training Provider: LMP Education (Rated No 1 Training Provider in the UK!) All learning delivered online/ remotely alongside role Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:We are a community academy that values every child, ensuring that children are always at the heart of every decision we make. We have a curriculum and a staff team to ensure the best outcomes for the children across the academy. Kingsham Primary School is a school that values excellence across the educational spectrum.Working Hours :Monday to Friday (8.30 am to 4 pm).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Human Resources Apprentice

HR Administration To respond professionally and in a timely manner to all general enquires and correspondence redirecting to other team members as required. Undertake recruitment and selection activities, liaising with recruiting managers on job adverts, shortlisting, interview arrangements and offer letters. Take a lead role in Apprenticeship recruitment and selection activities, including sitting on recruitment panels. Undertake new starter pre-employment checks in a timely manner and in line with College policies and KCSIE. Communicate regularly with managers and new staff keeping them up to date on progress and advising of any delays. Undertake DBS checks for new staff and existing staff. Support with all administration relating to the full employment lifecycle as required, inputting new starters, leavers and changes accurately and in a timely manner on the HR system, ensuring records are up to date and meet audit requirements. Support with issuing staff letters, contracts and other correspondence as required. Support with agency staff admin and any other HR admin as required. HR System/data Ensure the HR System is fully utilised with accurate data and contribute to system good practice and development Wider team support and personal development Support the other members of the HR team at times of peak workload, providing administration support as required.  To undertake specific project work under the direction/guidance of the HR Manager. To ensure all requirements of the apprentice qualification are met. Participate in College-wide staff apprenticeship events and opportunities. Ensure continuous development and improvement of professional knowledge to ensure the College is at the forefront of HR initiatives and good practice through attendance at events, webinars, training, networking and wider reading etc. Proactively share knowledge, learning and insights with other members of the HR team. Contribute to the continuous process improvement of HR activities and services. Attend and participate in HR Team meetings. Respond to queries from staff and managers, forwarding on to other team members as appropriate. Support the wider HR function by delivering staff training i.e.induction training. Support wider college events and curriculum teams as required I.e.interview skills training with students. Any other duties of a similar level of responsibility as required.Training:Delivered entirely in workplace.Training Outcome:Career in Human Resources or Business Support.Employer Description:At Hopwood Hall, our priority is to provide the best possible education for our students – ensuring that each individual is given the support and encouragement needed to achieve their goals. Our values reflect the importance that we place on developing a caring and nurturing environment in which we expect the highest standards of work, behaviour and commitment from our students and staff.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Customer care skills,Administrative skills ....Read more...

Warehouse Supervisor

Job role           Warehouse Supervisor Location           Waltham Abbey – EssexSalary               £27,536 per annum Hours of work  FULL TIME HOURS -Monday to Friday 06:00-15:30 (1 hours unpaid break- 42.5 hours per week) About our client Centric Talent is currently recruiting for Warehouse Supervisor to join our clients team at their warehouse in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK.Job Overview:To ensure that all warehouse operations are performed, on time and within budget.  Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed with RLD guidelines. Structure:This role will report directly to the Warehouse Manager but will have a close relationship with other shift supervisors. The ideal person:Enthusiastic & proactive approach with the ability to motivate and encourage othersFlexible attitude, willing to adapt working hours as required based on the business needsCollaborative and willing to be hands-on where requiresCreative problem solverExperience in computer-based operationsFLT counter balance/flexi Bendi experience Key activities and responsibilities:Must have experience of managing a team of warehouse operatives in a fast moving environment.Lead teams responsible for picking and packing, goods in and despatch including staff training and development.Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityDevelop and monitor KPI’s to exceed targets and drive ownership within the teamReview and control Absence and Sickness, time keeping and holidays and where necessary be part of the disciplinary process.Identify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF, etc)To complete regular stock counts/PI’s accurately and within the financial boundaries.Ad-hoc projects as required such as moving stock, development of warehouse space. Experience and education:Minimum of 5 years’ experience working in high service level warehouseLeadership and development of Warehouse staffProven success in improving warehouse systems and processesCreative and innovative approach with a high customer service focusExperience of working in high pressured environment handling high number of ordersForklift licence is desirableCompetency in Excel, Word and WMS systemsGood knowledge of health and safety legislation Shift patternMonday to Friday 06:00-15:30 (including 1-hour unpaid break)23 days Holiday - increasing to 25 after 3 years If you feel you have the relevant experience then we'd love to hear from you, apply today! ....Read more...

Warehouse Team Leader

Job role           Warehouse Team Leader Location           Waltham Abbey – EssexSalary               £27,536 per annum Hours of work  FULL TIME HOURS -Monday to Friday 06:00-15:30 (1 hours unpaid break- 42.5 hours per week) About our client Centric Talent is currently recruiting for Warehouse Team Leader to join our clients team at their warehouse in Waltham Abbey. Our client is one of the UK's leading suppliers of bathroom, kitchen and plumbing products, supplying products to retailers up and down the UK.Job Overview:To ensure that all warehouse operations are performed, on time and within budget.  Through the allocation of heads to tasks, to meet the needs of the operation, you will be responsible for the safe and efficient receipt, storage and despatch of goods, stock management as well as Health & Safety compliance. All operations should be performed with RLD guidelines. Structure:This role will report directly to the Warehouse Manager but will have a close relationship with other shift Team Leaders. The ideal person:Enthusiastic & proactive approach with the ability to motivate and encourage othersFlexible attitude, willing to adapt working hours as required based on the business needsCollaborative and willing to be hands-on where requiresCreative problem solverExperience in computer-based operationsFLT counter balance/flexi Bendi experience Key activities and responsibilities:Must have experience of managing a team of warehouse operatives in a fast moving environment.Lead teams responsible for picking and packing, goods in and despatch including staff training and development.Manage the flow of goods in and out of the warehouses in line with business requirements and customer demandsPlan resources to ensure cost-effective productivityDevelop and monitor KPI’s to exceed targets and drive ownership within the teamReview and control Absence and Sickness, time keeping and holidays and where necessary be part of the disciplinary process.Identify, recommend and implement continuous improvements to current processes or proceduresStrive to improve customer service through accuracy and quality (reduction in mispicks/CNF, etc)To complete regular stock counts/PI’s accurately and within the financial boundaries.Ad-hoc projects as required such as moving stock, development of warehouse space. Experience and education:Minimum of 5 years’ experience working in high service level warehouseLeadership and development of Warehouse staffProven success in improving warehouse systems and processesCreative and innovative approach with a high customer service focusExperience of working in high pressured environment handling high number of ordersForklift licence is desirableCompetency in Excel, Word and WMS systemsGood knowledge of health and safety legislation Shift patternMonday to Friday 06:00-15:30 (including 1-hour unpaid break)23 days Holiday - increasing to 25 after 3 years If you feel you have the relevant experience then we'd love to hear from you, apply today! ....Read more...

Childcare Apprenticeship (level 3) - Winchester -Maples

As a Childcare apprentice, your main responsibilities will be to: Work as part of a team to create and maintain safe and supportive learning environments across the nursery, plan and implement opportunities to enhance children’s development, and complete observations linked to the early years curriculum Interact positively with all nursery users and work in partnership with colleagues and parents to ensure all children’s individual needs are met at all times whilst they are in your careadhere to nursery routines and policies and seek guidance from your leadership team as required Successfully manage your time to ensure you submit your coursework by the deadlines set by your assessor/tutor Training:This apprenticeship will provide you with the opportunity to learn how to provide outstanding early years care and education. By the end of your apprenticeship with us, you will gain: Level 3 Early years educator qualification, there will be an online assessment during our shortlisting stage to ensure a level 3 apprenticeship is suitable for you Appropriate functional skills qualifications in maths and English, if you do not already have equivalent qualifications in these subjects when you commence your apprenticeship A paediatric first aid qualification Our early years' apprenticeship offers you: The opportunity to gain valuable, practical childcare experience, working with children aged 0-5 years in a nursery setting 'Off the job' learning time within your working week which will support your studies A childcare trainer/assessor from our in-house Training Academy of Excellence, who will visit you at the nursery on a regular basis to guide and direct you Group training sessions, with other apprentices from across our partnership, held at our academy in Newport Pagnell (there are 11 sessions as part of the level 3 course) A permanent contract subject to you successfully gaining your qualification, where after completion you will be appointed as a qualified Nursery Nurse within our partnership Training Outcome: A permanent contract subject to you successfully gaining your qualification, where after completion you will be appointed as a qualified Nursery Nurse within our partnership Longer term, as a level 3 qualified practitioner, you will be able to progress into roles such as Team Leader, Deputy Manager and Nursery Manager When you join our partnership, you will be greatly rewarded with a range of benefits, which include: A ‘congratulations’ payment of £300 once you have successfully completed the level 3 apprenticeship. The potential for an annual tax-free dividend payment. ‘Recommend a friend’ bonus of £1,000 every time you successfully refer someone to join our partnership. Childcare discount from day one; 75% for your children and/or 40% for your grandchildren. Fully paid enhanced DBS check. Complimentary breakfast, lunch and refreshments when you are at work. 23 days of annual leave plus bank holidays and there is the option to buy and sell days. Annual conference and awards event, at which individual and team achievements are recognised.Please note, terms and conditions apply to some of our benefits and financial rewards. Employer Description:At Childbase Partnership we have been delivering childcare excellence since 1989. Our mission is to give children the best possible start in life and instil a lifelong passion for learning. Across all 44-day nurseries, Head Office, and our Training Academy of Excellence, our dedicated colleagues work together to create a lasting, positive impact in our local communities. We are determined to be excellent and constantly strive for the best outcomes, not only for the children in our care but for every colleague too. What makes us special? • We are 100% employee-owned – which means we are all partners, we all have a meaningful voice, and we own our future (this includes sharing profits too, tax-free). • ‘Number 1’ - we have earned the top spot in the prestigious Nursery World league tables for our Ofsted outcomes, all thanks to our extraordinary colleagues. • Record-breaking Green Flag achievements, and climate-positive status - we save more CO2 than we create (take that, climate change!). • Planting in excess of 2,000 trees in the Eden Restoration project - because the planet needs a hug too. • Over £3.5 million raised for charity – we’re basically fundraising superheroes (without the capes).Working Hours :You will work varied shifts, usually between the hours of 7.15am - 6.30pm - Monday - Friday, so you experience all aspects of the daily routine at nursery.Skills: Communication skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

Apprentice Finance Support Administrator (Fixed term 3 years and 6 months)

Key areas of responsibility 1. Entries & Invoicing Checking and uploading of examination entries Processing sales invoices for exam entries Keeping invoices issued in line with current/updated exam bookings Working with AR colleagues to monitor payments received Processing adjustments and refunds Tracking centre and representative accounts 2. Fees & payments Checking/approving examiner fee and expenses claims and maintaining records Calculating and submitting centre representative commission and expenses claims and maintaining records Liaising between LCME stakeholders and Finance/Payroll/HR -resolving any queries 3. Suppliers & analysis Setting up suppliers Raising purchase orders and monitoring/payment of suppliers Reconciling/resolving clarity travel payment issues Dealing with queries from suppliers, UK/ overseas centres and reps Assisting the manager with budget analysis of income and expenditure General office administration, including filing 4. Undertake a programme of continuing personal development, including the development of specialist skills and knowledge as required5. Management Trainee Responsibilities: Assist in the development and implementation of financial strategies and plans Participate in various training programs to gain a comprehensive understanding of the department's operations Collaborate with senior management to identify areas for improvement and develop solutions Conduct financial analysis and prepare reports to support decision-making processes Learn and apply best practices in financial management and reporting Support the team in day-to-day operations and special projects 6. Ensure personal compliance with all of UWL’s procedures, policies and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control and health and safety 7. To work in accordance with UWL’s equality and diversity policies.In addition to the above areas of responsibility, you may be required to undertake any other reasonable duties relating to the broad scope of the positionTraining:OverviewWith the Chartered Manager Degree Apprenticeship (CMDA), the Claude Littner Business School at the University of West London offers you the opportunity to gain a high-quality degree, on-the-job experience and a professional pathway for career development. The CMDA is part of the Degree Apprenticeship programme, a new government and industry scheme that guarantees a high-quality degree, geared around the needs of employers and employees. Combine 'off the job' study at the University of West London with a paid position, enabling you to graduate with significant work experience alongside a respected degree qualification. Developed by a group of 20 businesses led by Serco, the CMDA produces managers with the management skills and qualities required by employers of all sizes and from all sectors.  We have tailored our delivery of this course to fit in with the needs of your working day, allowing you to balance education and business demands. Training Outcome:Finance or Business Support Administrator.Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025. We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success. *University status awarded in or after 1992 The College The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission.  LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university. The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative ....Read more...

Early Years Apprenticeship

If you have your EYE L2 or experience in a nursery setting, please apply. Anouska’s is situated in the picturesque surroundings of the esteemed Grove hotel, boasting a wealth of outdoors spaces for the children to explore including enclosed woodlands enabling us to embrace the forest school approach and the beautiful walled garden. Role: To ensure a high standard of physical, emotional, social and intellectual care for all children in their care To ensure all children are safeguarded and their welfare and safety is promoted To give support to other team members within their immediate room and within the wider nursery To work as part of a team in order to provide an enabling environment in which all individual children can play, learn and develop Duties and responsibilities: Operate a programme of activities that meet the individual needs and interests of children in your area in conjunction with other team members To keep records of your key children’s development and learning journeys and share this with parents, carers and other key adults in the child’s life To follow the nursery safeguarding procedure to ensure all children are kept safe, well and secure Support all staff and engage in a good staff team Liaise with and support parents and other family members To be involved in out of working hours activities, e.g. training, monthly staff meetings, parent evening, fundraising events etc. To be flexible within working practices of the nursery. Be prepared to help where needed, including to undertake certain domestic jobs within the nursery, e.g. preparation of snack meals, cleansing of equipment etc. Work alongside the Manager and staff team to ensure that the nursery’s philosophy is fulfilled Read, understand and adhere to all policies and procedures relevant to your role as deemed appropriate by the Manager Liaising with practitioners to record accidents in the accident book correctly. Ensure the Duty Manager has initialled the report before parents receives it Look upon the nursery, as a “whole” where can your help be most utilised? Be constantly aware of the individual needs of all children Ensure someone known and agreed by the nursery and parent collects the child To respect the confidentiality of all information received Specific childcare tasks: The preparation and completion of activities to suit each individual child's stage of development and interests To develop your role within the team especially with regard as a key person To ensure that mealtimes are a time of pleasant social sharing  Washing and changing children as required To ensure good standards of safety, hygiene and cleanliness are maintained at all times Ensuring a poorly child is kept calm and warm, and management is notified immediately To develop and maintain strong partnerships and communications with parents/carers to facilitate day-to-day caring and early learning needs To ensure the provision of a high-quality environment to meet the needs of individual children regardless of any disabilities, family backgrounds or medical history To be aware of the high profile of the nursery and to uphold its standards at all times, both within work hours and outside The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which are relevant to your post within the company to meet the overall business objectives.Training: Level 3 Early Years Educator Apprenticeship Standard Functional skills in maths and English (if required) All training will be delivered on-line with 1:1 tutor support and independent learning Training Outcome: Possibility of securing a permanent position within the nursery on completion of the apprenticeship programme and progression to a higher-level qualification Employer Description:We are a family run business that opened in Bovingdon in 1998, since then we have opened 5 nursery settings and a term time only lodge based at The Grove hotel in Watford. We are OFSTED registered and have been awarded an Outstanding rating in some of our latest OFSTED reports. Latimer - Established in October 2012, the nursery has 96 child places at any one time for children from 3 months to 5 years. We are open Monday to Friday 7.30am – 6.30pm all year round except for public bank holidays. Our premises offer ample parking and once inside the rooms are divided into appropriate age groups. We arrange for children with a sibling or friend to visit their group during the day to spend some time together. We also have a separate room called the Adventure Play Room which contains a floor to ceiling soft play area, a ball pool and other exciting activities. Our cook produces nutritious home-made food. Fresh ingredients are locally sourced i.e. meat is supplied by W.H. Higgins of Chorleywood, fruit and vegetables are supplied by Grocer on the Green. We have a variety of extra curriculum activities throughout the year such as sport sessions with Challenge Sport & Education, music/dance classes with Dinky Dancers etc. Old MacDonald’s Latimer is surrounded by open farmland and woodland enabling us to embrace Forest schooling. It is a modern well appointed building with beautiful views over the surrounding countryside and Chess valley.Working Hours :All of our sites are open 7.30am - 6.30pm, Monday to Friday. Shifts will be discussed at interview.Skills: Communication skills,Attention to detail,Customer care skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...

Digital Support Technician apprentice - University College London

The apprentice will undertake a series of 3–6-month placements within UCL, being assigned to various teams across UCL's Information Services Division (ISD).   Placements may include joining teams such as:  Service Desk Technical Operations Chief Information Security Office Cloud Platforms Over the period of their apprenticeship, ISD will aim to give each apprentice an opportunity to gain experience in as many teams as possible. Some examples of responsibilities are described below:   Support Operations and Administration   Review the statement of work and ensure the deliverables are clear and precise, liaising with the requestor if more information is needed  Examine and analyse the available business process and business requirements documentation that relates to the proposed development and ensure it is adequate to deliver the statement of work Contribute to and amend requirements either in the context of the waterfall methodology or the agile methodology, using technical expertise and best practice IT Support, Networking Systems Management   Work as part of a team delivering UCL’s primary customer support service to resolve incidents and queries from students and staff  To provide support for computer desktops, mobile devices, audio visual & multimedia equipment, printers, and other equipment used by academic staff, administrative staff and students  To develop the skills to support and develop the university’s core IT systems – networking, telephony, and other technologies  Use industry standard tools and techniques to support these activities – Jira, Miro, xurrent, ITIL   Messaging and Collaboration   Provide second and third line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure Create and review customer and operational documentation relating to the service  Deliver service improvement features for UCL’s Messaging & Collaboration service if desired. This will include gathering requirements, design, testing and implementation Opportunity for scripting using PowerShell if desired   System Design Methodology and Customer Interaction   Work as part of a team understand network topology, VOIP and other systems and technologies within UCL  Develop an understanding of infrastructure technology and client tools to provide effect support and cover as determined by the team lead/manager Liaise with customers to investigate and correct issues, receive and act upon feedback, discuss requirements, and report progress   Information Security   Answering tickets on information security related enquiries and routing more complex requests to more experienced team members  Involvement in security improvement work including writing guidance and installing network equipment  Business Knowledge and Training   To attend the offsite training and successfully complete the exams/projects required to complete the apprenticeship  To meet regularly with their Technical Skills Coach and ISD Apprenticeship line manager to review progress  As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder  Develop training materials, presentations, screen shots, manuals etc.  Deliver training as necessary   Training:Programme: Digital Support Technician – Digital Applications Technician pathway  During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Digital Support Technician standard.  The training covers the following core occupational duties: https://www.instituteforapprenticeships.org/apprenticeships/st0120-v1-1 Training Outcome:Successful candidates will be employed on a 3-year fixed term contract. Employer Description:UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges. The Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology related services to over 50,000 staff and students of UCL and associated institutions. Our ambition is to be the leading IT services group in the HE sector and we are growing our team’s capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.Working Hours :Monday - Friday, shifts to be confirmed. There may be a requirement to work evenings or weekend occasionally.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Demonstrable interest in IT,Independent working,Prioritisation skils,Professional manner,Interpersonal skills,Confident,Able to follow instructions,GDPR knowledge is beneficial ....Read more...