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Marketing Executive

Marketing ExecutiveSalary: £26,000 - £28,000 dependent on experience + BenefitsHours: Full-time, permanent (37.5 hours per week)Based at Ampleforth Abbey YO62 4ENClosing date: Tuesday 7th AprilOnsite Interviews: Friday 17th AprilBenefits Up to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth AbbeyAmpleforth Abbey is home to the UK’s largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home.We are looking for a Marketing Executive who will embrace the opportunity to work in a charitable organisation for our monastic community,tearoom, employees and guests. This is a varied role and supports internal communications with our employees, volunteers and the Monastic Community as well as all our external guests and visitors, working alongside our Marketing, Communications & Development team to support the Monastic Community in sharing an invitation to ‘come and see’ Ampleforth Abbey. Main Responsibilities but not limited to:-Digital Marketing To develop a social media content strategy informed by the Marketing, Communications and Development Strategy, identifying opportunities for growth and using audience segmentation and insights to inform content planningTo manage our social media accounts, planning, scheduling and publishing content including organic posts and paid social media campaignsTo implement and manage digital marketing campaigns, using insights such as key words, SEO and AI to shape campaign developmentTo support the management of the website, updating content including news articles, events listings and web pages, and liaising with our website development company to improve user experience and overall website performance Design and Content Creation To develop engaging and impactful content for social media and digital campaigns, growing our audiences across all platformsTo capture and edit content for social media and digital platforms including short-form video, photography, and longer videos for Home Retreats to maintain engagement with our growing online communityTo gather content and producing staff and visitor electronic newsletters on a regular basis using MailChimpTo assist in the design, production and distribution of relevant marketing materials, using design software including Adobe Creative Suite, and ensuring that all visuals are on-brandTo ensure all content, both digital and in-print, is high-quality, brand-aligned and tailored for each platform and audience Analytics and Reporting To oversee the digital marketing budget and demonstrate ROI on digital marketing spendTo monitor and report on the performance of social and digital marketing campaigns, using insights to refine the content strategy and shape decision-makingTo report on key metrics weekly and monthly, using tools such as Google Analytics and Google Search Console to measure performance and track progress against the objectives identified in the Marketing, Communications and Development Strategy Partners and Suppliers To collaborate with external suppliers including designers, photographers, printers and videographers, supervising them and providing creative direction as and when requiredTo collaborate with external partnerships and membership organisations on mutually beneficial marketing campaigns Other Responsibilities To assist with the delivery of Marketing and Communications campaigns across all areas of the organisation, including hospitality, retreats, events and programmingTo assist with writing press releases and support with media visits, including commercial filming, influencers and journalistsTo stay up-to-date with industry trends and marketing best practice To undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group.ExperienceYou will have: Effective planning, organisation, and time management (essential)Proven experience of creating, diarising and launching social media content including photos, reels and videos (essential)Experience of working with/in faith-based organisations (desirable)Proven experience of working in a similar role within the charity, and/or education, cultural sectors, or visitor economy (desirable)Experience of creating newsletters or internal/external communications (desirable) Skills and AttributesYou will bring:Technical: Able to generate creative new ideas for contentUp-to-date knowledge of digital platformsExperience of video creation and editingExperience of website content Management systems Behavioural: Highly organised with great attention to detailAbility to build great relationships across the businessYou will have high standards & genuinely want to make Ampleforth Abbey a place people want to visit. Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested?  If you feel that you possess the relevant skills and experience, then please send your cv.  INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...

Degree Laboratory Apprentice Technician University of Liverpool

As a Degree Laboratory Apprentice Technician, you will support the delivery of laboratory services within the Institute spread across the University of Liverpool’s central city campus while studying towards a Level 6 Laboratory Scientist (Biosciences) degree. You will be part of a collaborative technical team based in multiple buildings, contributing to the safe and efficient operation of teaching and research laboratories. Your responsibilities will include: Maintaining clean, safe, and well‑equipped laboratory environments, including routine housekeeping, waste disposal, and equipment care. Assisting with the setup and clearing away of materials and reagents for undergraduate and postgraduate practical sessions, as well as for research laboratories, including preparing media, solutions, and basic experiments. Supporting class preparation, simple laboratory analyses, and routine technical tasks under supervision. Managing stock levels, handling deliveries, cataloguing samples, and supporting the organisation of laboratory assets. Assisting with health and safety procedures, including risk assessments, audits, and incident reporting, under supervision. Assisting with the updating of standard operating procedures and other relevant documentation, as required, with support from senior technical staff. Participating in wider University activities such as open days, outreach events, and sustainability initiatives (e.g., LEAF). Supporting field trips. Behavioural Expectations You will be expected to demonstrate a positive, proactive attitude and a willingness to learn. As part of a professional technical team, you should communicate clearly, follow instructions reliably, and take responsibility for your tasks. You will be trusted to work independently on routine duties, solve straightforward problems, and make minor decisions related to your work. A flexible approach to working hours may be required, and you should be ready to support others, challenge poor practices, and uphold the university’s values around safety, equality, and inclusion.Training:The Applied Biosciences Degree (Level 6) is delivered over 36 months. During this time, you will combine structured academic learning with practical, hands-on experience in a university laboratory environment. You will be allocated six hours per week during working hours to complete formal learning and training activities. This time may be used for online modules, virtual lectures, practical training sessions, assignments, portfolio development, reflective practice, or scheduled meetings with your academic tutor or apprenticeship coordinator. The remainder of your working week will be dedicated to on-the-job training, where you will apply scientific and technical skills in real laboratory settings, work alongside experienced technical staff, develop professional behaviours, and contribute to the operational delivery of laboratory services. Your progress will be supported through regular reviews, mentorship, and structured feedback, ensuring alignment with both academic and workplace expectations. Requirements: An individual must be: 18 years or older due to the nature of the role. You must have the right of abode and the right to work in the UK to qualify for funding. If you have the right of abode, you do not require a visa or electronic travel authorisation (ETA) to enter and work in the UK. You must not have any restriction on the length of time you may spend in the country. Proof of status will be required before the interview. Must not have a degree or higher in any subject. Previous Qualifications (Essential): 5x GCSEs with at least two in English Language and Mathematics at Grade C or 4 or above. Applicants should have a minimum of 104 UCAS tariff points, including: 3 A Levels (1 must be Grade C in Biology). Or BTEC Extended Diploma (Grade DMM) must include four good science modules with an emphasis on Biomedical Science. T Level Science with Merit. Important Information: To receive levy funding, an individual cannot be enroled in another apprenticeship concurrently with the new one. Training Outcome:You will obtain a Level 6 qualification in Biosciences and can apply to internal roles on completion of your programme.Employer Description:The University of Liverpool is a globally recognised, research-intensive institution and a founding member of the Russell Group. It delivers high-quality teaching and pioneering research across a broad range of disciplines, with a strong commitment to public engagement, innovation, and societal impact. The university maintains extensive partnerships with industry, healthcare, and academic institutions worldwide, and is known for its vibrant campus, inclusive culture, and world-class facilities. The Faculty of Health and Life Sciences is one of the university’s largest and most interdisciplinary faculties. It integrates education, research, and clinical practice across medicine, dentistry, psychology, veterinary science, public health, and life sciences. The faculty is structured to promote cross-disciplinary collaboration and translational research, addressing major health challenges and improving outcomes for individuals and communities. The Institute of Systems, Molecular and Integrative Biology (ISMIB) is a core research and teaching institute within the Faculty of Health and Life Sciences. It brings together expertise across molecular, cellular, and systems biology to advance understanding of biological processes in health and disease. ISMIB includes the following key academic units: ·        School of Biosciences ·        School of Pharmacy and Pharmaceutics ·        Department of Pharmacology and Therapeutics ·        Department of Biochemistry, Cell and Systems Biology ·        Department of Molecular and Clinical Cancer MedicineWorking Hours :35 hours per week, Monday to Friday, 9am to 5pm. Occasionally, you may be asked to support weekend open days, as well as field trips outside Liverpool. Time off in lieu (TOIL) will apply. This post is on-site and is not eligible for hybrid working.Skills: Communication skills,Attention to detail,Problem solving skills,Team working,Initiative,Time Management,Adaptabile,Professionalism,Resilience ....Read more...

Apprentice Exams and MIS Customer Service Administrator - HD

Your purpose: To undertake administrative and operational duties across the various departments within the MIS and Exams services To work within the MIS Directorate and operate flexibly with tasks as required, which will include travel to other sites, some evening and occasional Saturday working Provide a high level of customer service to stakeholders throughout the college In your role, you will be accountable for: Providing a high standard of data inputting and checking, including student enrolments, timetabling, and exams processes Working with the Funding Returns and Audit & Compliance teams to ensure data meets the collection requirements as specified by the college or funding agency Assisting with the collating and checking of evidence for both internal and external audits and compliance checks Maintaining effective filing systems, electronic and manual for the Directorate Working with the Student Records and curriculum administration teams to support the data and MIS requirements for curriculum and the wider college Working with the exams team to support the examination function within the college, including processing registrations, exam bookings, claims and invigilation Dealing with enquires and queries received, including telephone and in person from both internal and external customers Assisting and supporting in the production and maintenance of work instructions, guides and other documentation required around MIS processes and procedures Working flexibly across various departments and sites depending on workloads and time of year Working effective as both part of a team and as an individual in order to meet priorities and deadlines Providing a high standard of professionalism and customer service that positively reflects yourself, the Directorate and college There are things that we are all accountable for, whatever your role, these are: Embedding safeguarding into your/ your teams working practices and escalating any safeguarding concerns immediately in line with the College’s safeguarding policy Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act. Being a champion and advocate for Equality and Diversity throughout College Behaving in a manner that displays British values Being committed to reviews of your performance and your own Continuous Professional Development Any other duties commensurate with your role that may be required from time to time. As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of evidence on-going Access support from your tutor/assessor and your manager Training:Overview of Customer Service Level 2 Apprenticeship Standard: The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation Your core responsibility will be to provide a high-quality service to customers The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility: Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours/Attitude: Developing self Being open to feedback Team working Equality - treating all customers as individuals Presentation - dress code, professional language Right first time You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion You are given time off, one day per week to study; you are required to attend Kirklees College, Huddersfield Centre, you will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Friday - you may have to work across other centres and also work some evenings/weekends to cover open evenings/enrolment. Exact working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Excellent Attendance,Excellent Timekeeping ....Read more...

Apprentice Customer Service Administrator - (SEND Team)

In the first instance, your duties and responsibilities are listed below, including the critical success factors relating to the post. As the needs of the college change, you will be expected to take on or drop responsibilities as directed by the Line Manager. Critical Success Factors: Maintenance of records and relevant systems Completing relevant documentation Handling, managing and producing accurate data and reports Liaising with relevant internal and external contacts and departments High functioning ability in the use of Microsoft Office Suites Role Specific Responsibilities: Day-to-day SEND administration Monitoring or/and sending of documentation relating to EHCP annual reviews Monitoring and responding to the SEND email inbox Other Duties and Responsibilities: General administrative duties as required by the department and manager. (Filing, scanning, postal distribution) Efficient organisation of admin processes and procedures in relation to SEND Proficient use of Microsoft Office and Outlook Dealing with requests for information Filing and recording of confidential data and records General Duties and Responsibilities: The post holder is required to: Perform their duties in accordance with the college’s Equality Policy, undertaking mandatory training as required by the college. Show a commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults, undertaking mandatory training as required by the college Perform his/her duties in a manner that respects British values, including individual liberty and mutual respect and tolerance of different faiths and beliefs Demonstrate a commitment to the college’s values and behaviour of Excellence, Integrity, Equality, Respect, Care, Efficiency, and Innovation Ensure the health and safety of all staff and resources within his/her area(s) of responsibility, i.e. delegated responsibility in relation to the nature of the post holder’s duties and personal responsibilities as per Sections 7 and 8 of the Health and Safety at Work Act 1974 Participate in the college’s Performance Management Review Scheme Undertake Continuous Professional Development (CPD) relevant to his/her post Demonstrate core competencies as required by the role Demonstrate commitment to the college’s whole organisational approach to improving standards of literacy, numeracy, and language in line with the national Skills for Life Strategy and the college’s in-house Skill Up programme Perform any other duties as may be reasonably required from time to time by the Principal and Chief Executive, through the LDD Team Leader As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of ongoing evidence Access support from your tutor/assessor and your manager  Training:Overview of the Customer Service Level 2 Apprenticeship Standard. The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours/Attitude: Developing self Being open to feedback Team working Equality – treating all customers as individuals Presentation – dress code, professional language “Right first time” You will complete an End Point Assessment. This will involve the following: Showcase/Portfolio Interview Practical observation Professional discussion You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment, and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday – Friday – hours to be confirmed (TBC) – You will be required to work across all of our centres, which are located in Huddersfield and Dewsbury.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Excellent timekeeping,Excellent attendance ....Read more...

Sous Chef

Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. We are seeking a hardworking and motivated individual who has a passion for the Food & Beverage Industry and the Pacific National Exhibition (PNE). The Food & Beverage department is seeking an experienced Sous Chef with robust culinary, leadership, organizational, and time-management skills. The Sous Chef will assist in leading and supervising kitchen operations, oversee staff, assist in the creation of recipes and menus, coordinate with suppliers, and ensure the successful execution and production of all dishes.As the Sous Chef, you will play a pivotal hands-on role in the daily culinary operations, working closely with the Executive Chef and Food & Beverage Managers to deliver high-quality food experiences across various service formats and events. Your leadership, culinary expertise, and strategic planning will ensure efficient kitchen operations, staff development, and exceptional food standards.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!  What will you do this year?In your role as the Sous Chef, your primary accountabilities will be to: Collaborate directly with the Executive Chef to manage day-to-day culinary operations, actively participating in food preparation and kitchen supervision.Partner with Food & Beverage Managers to strategize and craft recipes and menus for diverse events and audiences.Lead a kitchen team of 1 to 16 members, including dishwashers, prep-cooks, and cooks, across both small-scale catered function and large buffet-style servicesManage kitchen staffing through effective scheduling, task delegation, and active involvement in recruitment, onboarding, and training of new employees.Analyze event schedules and expected guest attendance to accurately forecast production requirements. Evaluate inventory levels and ingredient availability to effectively plan production schedules.Coordinate with internal and external stakeholders to determine the costs associated with food and beverage items, including pricing, labor expenses, and overhead costs.Conduct recipe analysis to determine pricing for menu items, considering factors such as food, labor, and overhead costs.Maintain a thorough understanding of the Collective Agreements related to employees, with support from the People & Culture Department, addressing employee concerns, investigations, and disciplinary matters.Operate and demonstrate proper use of all standard kitchen equipment including ranges, ovens, fryers, steam cookers, meat slicers, dishwashers, and other related equipment.Monitor sanitation practices to ensure that employees follow FOODSAFE guidelines, standards, and regulations.Perform the function of short order cook when required to support service demands.Ensure PNE Uniform and Appearance Policy is always adhered toPerforms other related duties as required What else? Must have a minimum of 4 years’ experience cooking in the Food & Beverage IndustryMust have a minimum of 2 years’ experience managing staff in the Food & Beverage IndustryMust have successful completion of Grade 12Must be FOODSAFE Level 1 CertifiedMust possess a valid Class 5 or 7 BC driver’s license.Must have a strong understanding and knowledge of methods, materials and tools used in large scale cooking as well as short order cookingMust have the ability to effectively plan and oversee an efficient work scheduleMust be able to stay up to date with culinary trends and optimized kitchen processesMust have working knowledge of various computer software programs including MS OfficeMust possess excellent communication & interpersonal skills to establish effective working relationships with staff, guests, and clientsWillingness and ability to work on an event-based work schedule will require extended hours and workweeks (weekends and late nights).Red Seal Certification is preferred.Post-Secondary education in a related field is preferredFOODSAFE Level 2 Certification is considered an assetSuccessful candidates must undergo a Criminal Record Check. Who are you? OrganizedCreativeProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.  Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $58,000 - $67,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.  The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.  ....Read more...

Business Development Manager - Hertfordshire

Business Development Manager - Hertfordshire Role Summary The Business Development Manager is responsible for delivering sales targets and overseeing the overall operation and profitability of the Business Development function. The role focuses on growing OneCall24’s market share through securing new packages, expanding the customer and candidate base, and strengthening the company’s presence within assigned geographic areas. This includes designing and implementing a strategic sales plan that supports business growth and positions the company competitively. The Business Development Manager is also responsible for hiring and training team members, setting and monitoring performance targets, adjusting strategies where necessary, and developing processes that effectively drive gross profit. Location Hertfordshire Duties & Responsibilities 1.Productivity and Performance Provide relevant and high-level input to the strategic plan, as needed. Work with the Director to run the strategic plan for each strategic area. Liaise with Business Development Colleagues to devise expansion strategies. Seek and implement ways to improve regional profit, grow the business and support with the management of risk. Devise plans to grow client base without compromising on margin. Analyse activity, package pipeline and awarded packages both weekly and monthly to ensure on track with the strategic plan. Identify and win packages in line with business strategy. Follow strategic initiatives to meet business objectives, in line with sales plans. Support the delivery of high-quality customer service across allocated regions by ensuring the CRM is effective, feeding back information to team. Support regional operations by: Being forthcoming with business process ideas Monitoring GP margins and worker pay rates Driving productivity through systems and processes Scrutinise your individual delivery linked to sales plans to ensure that we are operating above expectations set by the board Ensure e CRM is up to date with all active opportunities and maintain CRM to allow accurate forecasting. To be fully accountable to achieve the budgeted GP deliverable set for the area/s responsible for. Monitor and interpret MI data, as/if needed. 2.Leadership Promote OneCall24 Healthcare culture by: Creating a positive, productive environment that conforms to the company values. Drive the business forward by motivating and inspiring others to succeed. Work with the Director to build and manage an efficient team. 3.Integration Engage across different areas/departments of the business Build relationships within and across areas/departments 4.Process Improvement and Efficiency Continuously review own standards and processes to streamline and improve accuracy and efficiency of output. Work smarter, present new innovations to the BD team, harness modern technology, and adopt functional best practices to enhance the service delivery in rendering OneCall24 Healthcare more competitive. The focus is on optimising the functional delivery and effecting performance improvements. Candidate Type Experienced with working in home-care setting Selling to ICB's Case managers and local authorities Reporting to: CCO Working hours: Mon-Fri 08:00 - 17:30 Salary: Ranging from £50 000 - £55 000 annually (Depending on experience) Benefits & perks: Commissions are strong Work from home No weekends Person specification Knowledge required Knowledge of Regulatory Governance, Risk and Controls Relevant regulatory knowledge Data Analysis and Interpretation Relevant software and systems knowledge Work skills required 1.Resilience Maintains performance and self-control under pressure or adversity. 2.Analytical Thinking Demonstrates the ability to comprehend a situation by breaking it down into its components and identifying key or underlying complex issues. 3.Attention to detail Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved. 4.Business Acumen Demonstrates the ability to combine knowledge and skill informed by experience: knowledge about key business issues, the skill to apply that knowledge, and the confidence to take action informed by past experiences. 5.Decision Making Obtains information and identifies key issues and implications to make informed and objective decisions. 6.Achievement Orientation Strives to meet or exceed a standard of excellence, welcoming feedback, and continually seeking to improve. This competency also entails being able to balance one's own personal drive with the needs of the organisation. 7.Planning and organising Establishes a systematic course of action for oneself or others to ensure accomplishment of a specific objective. Determines priorities and allocates time and resources effectively. 8.Problem Solving Must be able to solve problems by analysing situations and apply critical thinking to resolve problems and decide on courses of action and implement the solutions developed to overcome problems and constraints. 9.Building Relationships Establish rapport with people easily, developing and maintaining a network of contacts that can provide information, help and access to others. 10.Integrity Always demonstrates honesty and truthfulness. 11.Customer Service Orientation Demonstrates concern for meeting internal and external customers needs in a manner that provides satisfaction for the customer within the resources that can be made available. 12.Valuing Diversity Creates an atmosphere of valuing and accepting others. Experience required 3+ years experience in Healthcare business development (Healthcare/Home-care) CQC understanding ICB/local authorities Qualifications Tertiary education in Commerce, Business Administration, or equivalent industry expertise Business Unit: OneCall24 Healthcare Job Type: Full-Time ....Read more...

Assistant Manager, Catering

Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams:  the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.We are seeking a hardworking and motivated Assistant Manager, Catering who has a strong passion for the Food & Beverage industry and the PNE. This role is ideal for an experienced hospitality professional with strong food & beverage knowledge, proven leadership ability, and excellent organizational and time-management skills.The Assistant Manager, Catering will play a key role in leading and supervising Playland corporate events, as well as supports the staffing, coordination, and operational execution of year-round events across multiple on-site venues. Working closely with the Catering Manager, this role helps ensure events are properly staffed, efficiently run, and delivered to a high standard.Reporting to Manager, Catering, the Assistant Manager, Catering is responsible for ensuring that the cleanliness, logistics, and overall aesthetics of all catered events meet departmental standards. A key focus of the role is delivering a superior level of food quality, presentation, and service, while ensuring compliance with FOODSAFE guidelines, applicable legislation, and all company policies.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as Assistant Manager, Catering, your primary accountabilities will be to: Assist in the planning, coordination, and execution of catered events, with a primary focus on Playland Corporate BBQs, as well as banquets, meetings, and select concerts.Oversee and actively support the setup, service, and breakdown of Corporate BBQs and catered functions to ensure smooth event flow and on-time execution.Ensure appropriate staffing levels, coverage, and catering equipment are in place to meet event requirements and service standards.Supervise, lead, and support a team of catering staff, including participation in recruitment, onboarding, orientation, and training of new employees.Prepare and manage staff schedules within established timelines, while aligning labour needs with operational demands and budget targets.Provide ongoing guidance, leadership, and performance management to catering staff throughout their employment at the PNE.Maintain a clean, safe, and well-organized work environment, ensuring compliance with FOODSAFE standards, safety regulations, and departmental procedures.Ensure a high level of client and guest satisfaction by addressing concerns, resolving operational issues efficiently, and responding to feedback in a professional manner.Prepare and manage client correspondence, event documentation, file maintenance, and other related administrative tasks.Liaise directly with clients and internal stakeholders to ensure events are executed smoothly while adhering to approved budgets and service scopes.Continuously look for opportunities to enhance service standards and operational efficiency, addressing issues related to Food & Beverage operations as they arise.Enforce departmental and organization-wide policies and procedures to ensure consistency and compliance across all catered events.Ensure all operating equipment, furnishings, and supplies are properly used, maintained, stored, and secured.Perform other related duties as assigned to support the overall success of the Food & Beverage Department. What else? Successful completion of Grade 12; post-secondary education in Hospitality, Culinary, Business, or a related field is considered an asset.A minimum of two (2) years of supervisory or management experience within the Food & Beverage industry, preferably in banquets, conventions, catering, or large-scale event operations in a high-volume venue.Strong working knowledge of the Food & Beverage industry, including catering operations, menu planning, and forward event planning.FoodSafe Level 1 - Level 2 considered an asset.Serving It Right certificate is required.Proven leadership and people-management skills, with the ability to motivate teams, provide coaching, and address performance concerns effectively.Excellent written and verbal communication skills, with the ability to read, write, speak, and understand English for operational, safety, and customer-service purposes.Demonstrated ability to independently handle guest concerns and resolve complaints in a professional and timely manner.Exceptional attention to detail, along with strong organizational and time-management skills in a fast-paced, event-driven environment.Strong administrative skills, including working knowledge of Microsoft Office applications and both electronic and hard-copy file management systems. Any experience with Volante POS or Momentus is considered an asset.Ability to interact positively with clients, guests, and staff while maintaining a professional, customer-focused demeanor.Strong problem-solving skills, including the ability to identify potential issues early and take proactive steps to prevent escalation.Availability and willingness to work an event-based schedule, including extended hours, evenings, weekends, and peak event periods.Successful candidates must undergo a Criminal Record Check. Who are you? OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $57,000 - $67,000 per annum.  The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures.  As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...

Assistant Manager, Guest Experience

Who we are… The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116 year old, non-profit organization generates revenue through four activity streams:  the 15 day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events.  The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best we can be. We are looking for two (2) passionate and enthusiastic leaders that will join us in supporting the site's guest experience. Our ideal candidate is an individual that has a passion for event operations and experience in guest experience operations and training, leading to a high degree of continuity across multiple sites or venues.  This role will work out of Playland Administration, with a focus on the PNE's guest experience across Playland, Fair, Fright Nights and some Year Round Events. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Staff discounts Opportunity to create lasting memories and relationships! What will you do? In your role as Assistant Manager, Guest Experience, you will work with the Manager and team of seasonal Assistant managers to set the tone for employee development and all guest facing interactions on the PNE site, including: Playland, Summer Fair and Fright Nights, with potential to support the Guest Experience team at Year Round Events. Playland Operations Support in pre-season set up, park readiness, administration requirements, employee onboarding and team training. Work with your fellow assistant managers to support daily operations of the Guest Experience team, managing day to day Playland operations of Guest Experience team in the capacity of Manager on Duty and onsite management support as scheduled. This is an events based position and hours of work vary accordingly (evenings/ weekends and early mornings). Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 80 seasonal attendants and supervisors. With your fellow assistant managers, support training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience team members. Support Standard Operating protocols to heighten staff awareness of Playland's Guest Experience policies and procedures. Support team with guest ticket sales and resolution, conflict resolution, gift card sales, BBQ and birthday party hosting, and more! First level of technical support: computers, printers, and various POS systems Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions). Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses. Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE Perform other duties as required.  Fair & Festival Operations Assist with set up, readiness, administration requirements, employee onboarding and team training in advance of annual summer fair. Manage day to day operations during our annual Fair and Festivals (including summer fair and fright nights). Full availability for all 15 operational days of summer fair, working 10hrs/day required. Support daily operations of the Guest Experience team throughout the Fairs and Festivals calendar in the capacity of Manager on Duty. With your fellow assistant managers, support hiring, training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience Fair team members. Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 100 seasonal attendants and supervisors. Support established protocols and procedures to heighten staff awareness of event specific details. Support team with guest ticket resolution, conflict resolution, gift card sales, sitewide lost and found, lost person command center, private BBQ event hosting, and more! First level of technical support: computers, printers, various POS systems, etc. Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions). Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses. Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE Perform other duties as required. What else? Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland and Fright Nights average 8.5hrs/day with potential for longer days required throughout the season. Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required. Must be comfortable leading a large team of staff (approximately 30-60 staff/day) in an people-centric, high capacity, environment. Must have a strong background with guest experience delivery and be comfortable communicating with guests both in person, via e-mail, and over the phone. 2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team (temporary, part time, seasonal, etc.). Previous experience working in the hospitality, tourism or sports industries is preferred.  Diploma, Certificate, or degree in a relevant discipline, an equivalent combination of education & experience, or current enrollment in a relevant program is an asset. Ability to foster collaborative and effective working relationships with all staff on-site. Experience developing standardized manuals and operating procedures. Strong planning, organizational, and administrative skills. Excellent communication, interpersonal, supervisory, leadership and staff development. Ability to function independently and under pressure, and ability to manage various projects at the same time. Knowledge of the event industry is considered an asset. Background working within a unionized environment is considered an asset. Successful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a guest-centric outlook. Passionate about creating memorable experiences. Passionate about coaching and mentoring new and young workers Skillful, resolution driven communicator Collaborative and results-oriented team player. Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate's competencies, including but not limited to knowledg ....Read more...