Key Responsibilities:
Assist with dispensing prescriptions under the supervision of the pharmacist
Receive and process prescriptions from patients and healthcare providers
Provide excellent customer service and respond to general enquiries
Support the management of pharmacy stock, including ordering, checking deliveries, and rotating stock
Maintain a clean, organised, and safe working environment
Follow pharmacy procedures, health and safety, and confidentiality guidelines
Work towards completing the Level 2 Pharmacy Services Assistant apprenticeship qualification
Training:Pharmacy Services Assistant Level 2.Training Outcome:After completing the Level 2 Pharmacy Services Assistant apprenticeship, individuals can progress to a Level 3 pharmacy qualification, gaining more responsibility in dispensing and patient support. With further training and registration with the General Pharmaceutical Council, they may become a pharmacy technician and pursue advanced roles within community pharmacies or the NHS.Employer Description:Walkers Pharmacy is a busy, independent community pharmacy located in Great Barr, Birmingham. The pharmacy provides a range of NHS and private services, including dispensing prescriptions, supplying over-the-counter medicines, and offering professional healthcare advice. Walkers Pharmacy is committed to delivering high-quality patient care and supporting the health and wellbeing of the local community.Working Hours :Open Monday to Friday, 9am - 6:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Non judgemental,Patience....Read more...
About the Role - As a Pharmacy Services Assistant Apprentice, you will:
Support the dispensing and supply of medicines
Offer excellent customer service and health advice
Work alongside experienced pharmacists and healthcare professionals
Maintain stock and ensure pharmacy hygiene standards
Learn about over-the-counter medications and pharmacy procedures
Full training will be provided; no prior experience is required!Training:Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.Training Outcome:Full-Time Employment - Many apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy Assistant
Dispensary Assistant
Counter Assistant (OTC)
Level 3 Pharmacy Technician Apprenticeship - Progression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician
Greater responsibility in clinical services, dispensing, and managing medicines
Specialist Roles in Healthcare or Retail - Depending on your interests, you could move into:
Medicines Counter Services
Health & Wellbeing Advisor roles
NHS or hospital pharmacy support roles
Further Education & Training - You may choose to study further qualifications such as:
NVQs or diplomas in health and social care
Customer service or team leadership qualifications
Clinical training to specialise in areas such as vaccinations or diabetes care support
Employer Description:Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.Working Hours :Monday to Friday: 9:00 AM - 6:00 PM.
Saturday: 9:00 AM - 1:00 PM.
Sunday: Closed
Apprenticeship working hours will typically fall within these times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
As a Pharmacy Services Assistant Apprentice, you will work under the supervision of a registered pharmacist and support the team in the day-to-day running of the pharmacy.
You’ll gain practical experience while studying towards a nationally recognised Level 2 qualification, learning to deliver safe, effective, and compassionate care to patients.
Key Responsibilities:
Assist in the preparation and assembly of prescriptions under the supervision of a pharmacist
Provide a high standard of customer service to patients and members of the public
Support the sale of over-the-counter medicines and provide information on minor ailments
Maintain stock levels and ensure correct storage of medicines and products
Receive and store pharmaceutical deliveries safely and securely.
Handle confidential patient information with professionalism and in line with GDPR
Maintain cleanliness and hygiene standards in the pharmacy.
Help with pharmacy administrative tasks as required
What You’ll Learn:
Dispensing procedures and pharmaceutical calculations
Pharmacy law, ethics, and health & safety
Communication and customer service within a healthcare setting
Medicines classification and storage
The role of pharmacy in the NHS and wider healthcare system
Apprenticeship Details:
Duration: Typically 12–15 months
Training provided by an approved apprenticeship training provider
On-the-job training combined with regular study sessions
End-point assessment required for successful completion
Essential Skills & Personal Qualities:
Good communication and interpersonal skills
Reliable, punctual, and well-organised
Willing to learn and take instruction
Friendly, approachable, and professional
Able to work as part of a team
Basic IT skills
Training:
Level 2 Pharmacy Services Assistant apprenticeship standard, including Functional Skills in English and maths if required
Training Outcome:
Completing a Level 2 Pharmacy Services Assistant apprenticeship at Hilltop Pharmacy in Oldbury can serve as a strong foundation for a rewarding career in pharmacy
This apprenticeship equips you with essential skills and knowledge to support the delivery of pharmacy services under the supervision of a pharmacist or pharmacy technician
Pharmacy Technician (Level 3): After gaining experience as a pharmacy assistant, you can pursue a Level 3 Pharmacy Technician apprenticeship
This role involves more advanced responsibilities, including preparing and supplying medicines, and requires registration with the General Pharmaceutical Council (GPhC)
Employer Description:Hill Top Pharmacy, located at 1 Pottery Road in Oldbury, West Midlands, has been a cornerstone of the local community for over 70 years. This independent pharmacy offers a wide range of services, including NHS and private prescription dispensing, free prescription collection and delivery, emergency contraception, flu vaccinations, and various health screenings such as allergy and diabetic checks. They also provide a private consultation room for confidential discussions and support.Working Hours :Monday - Friday, 9.00am - 6.00pm.
Saturday, 10.00am - 1.00pm
(Hours to be agreed - a minimum of 30 are expected).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assistant Night Manager - Dublin - €34-35k
MLR is delighted to present an exciting opportunity for an Assistant Night Manager to join the team at a bustling Dublin hotel, offering a dynamic environment with a strong focus on guest experience and operational excellence.
Working closely with the Night Manager, the successful candidate will support the smooth running of night operations across the property. Responsibilities include overseeing guest services, ensuring safety and security throughout the hotel, handling queries, and maintaining high standards across all departments during overnight shifts.
The ideal candidate will have 1–2 years’ experience in a similar role, strong customer service skills, and a confident, professional approach. Experience with Opera is desirable, along with excellent communication skills and a hands‑on attitude.
If you thrive in a fast paced environment, enjoy taking responsibility, and are committed to delivering exceptional guest service. Please apply through the link below.....Read more...
What you'll do:
Provide exceptional customer service, assisting and guiding clients with a warm smile
Play a key role in dispensing medications, ensuring safety and precision
Master inventory management, keeping our pharmacy stocked and organised
Label and package medications with precision and care
Become a medication expert, learning about their uses and effects
Safeguard compliance and safety standards to protect our community's well-being
Embrace teamwork, collaborating with healthcare professionals to deliver excellence
Elevate your career with continuous professional development
Deliver local prescriptions
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Training Outcome:After completing the Level 2 Pharmacy Services Assistant Apprenticeship, typical progression includes:
Level 3 Pharmacy Technician Apprenticeship (leading to registration with the GPhC)
Roles like Dispensary/Counter Supervisor
Working in hospital pharmacies, GP practices, or primary care networks
Further training in medicines management or accuracy checking.
Long-term options include pharmacy management or studying to become a pharmacist
It’s a great stepping stone for a long-term career in pharmacy
Employer Description:Dive into hands-on experience within a vibrant pharmacy setting.
Receive mentorship from top-notch pharmacists and healthcare professionals.
Unlock the potential for continued employment as a certified Pharmacy Dispenser. Level 3 Pharmacy Technician Apprenticeship is also available for those with experience.
Discover the thrill of the pharmaceutical industry and its rewarding challenges.Working Hours :Occasional Saturdays dependant on business needs. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Provide a variety of pharmacy and medicines services to patients, the public and other professional healthcare teams
Support the delivery of pharmacy services in a variety of pharmacy environments
Supply, preparation, and assembly of medicines
Ordering and receiving medicines, as well as their storage, disposal, and return
Understanding of healthy lifestyle choices and relevant screening services
Understand and work to standard operating procedures
Training:
The candidate will receive a Pharmacy Services Assistant Level 2 qualification
This training will be conducted primarily at the employer’s site
Functional Skills English and maths if required
Training Outcome:
Potential of leading to full-time employment or progression onto a Level 3 qualification
Employer Description:We pride ourselves in our commitment to provide a professional and speedy service, whilst maintaining the highest level of confidentiality of customer personal health care information.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
OPTICAL ASSISTANT JOB STOCKPORT
Full Time Optical Assistant Independent Opticians, Stockport, Greater Manchester
A modern independent Opticians in Marple, Stockport is looking for a full time Optical Assistant to join its small, friendly team.
The practice has a strong reputation in the local community for thorough eye care, using the latest diagnostic technology including OCT, as well as offering contact lenses, myopia management for children and hearing care. Patients choose them for the time they take, the continuity of care and the personal service they receive.
The Practice
Fully private Independent, traditional Opticians with a modern, beautiful practice
Community based, with a loyal patient base and many long-standing families
Small, close-knit team of 3–4 people and very low staff turnover
Comprehensive clinical services, including advanced eye examinations with OCT and contact lens care
Myopia management for children and dedicated kids eye care
Hearing care available on-site
Wide choice of frames and sunglasses to suit all budgets, including brands such as Ted Baker, Stepper and Silhouette
Optical Assistant – Key Responsibilities
Meeting and greeting patients, creating a warm and welcoming first impression
Booking and managing appointments
Dispensing single vision, bifocal and varifocal lenses
Supporting patients with frame styling and selection
Taking accurate measurements and fitting frames
Adjustments, repairs and general aftercare
Helping with social media content and promoting the practice locally
Maintaining high standards of clinical support and customer service
Working Pattern & Salary
Full time, 4.5 days per week including Saturday morning
35 hours per week
Practice opening hours:
Tuesday to Friday 8.45am to 5.30pm
Saturday 8.45am to 1.00pm
Salary range £23,000 to £24,000 for 35 hours depending on experience
Monthy bonus scheme
Optical Assistant – Requirements
Previous experience working as an Optical Assistant / Optical Advisor / Dispensing Assistant in an Opticians is highly desirable
Confident dispensing skills and comfortable making frame and lens recommendations
Warm, personable and patient focused
A genuine team player who enjoys working in a small, supportive team
Calm, professional and confident when speaking with patients of all ages
Proud to deliver the level of care expected from a high quality independent practice
Keen to learn, develop and take on more responsibility over time
This would suit an Optical Assistant who enjoys working in a relaxed, personal setting where you can really get to know your patients.
How To Apply
To avoid missing out on this Optical Assistant job in Stockport, please send your CV to Rebecca Wood using the Apply link as soon as possible.Send us a message on Whatsapp!....Read more...
The apprentice will:
Support the Client Services team with daily administrative tasks, assist with applications, enrolment and student communications, respond to customer enquiries in person, by phone and email
Maintain accurate records and update data on ProSolution, help prepare for and support college events
Work with different teams to ensure a smooth student experience
The role combines learning, hands‑on experience and earning a qualification.Training Outcome:
Administrative Assistant
Customer Services officer
Senior Administrator
Employer Description:East Surrey College (part of Orbital South Colleges) is a successful vocational college situated in Redhill, Surrey between Croydon and Gatwick welcoming students from a wide geographic area. We deliver a wide variety of full-time study programmes for young people and a range of full and part-time qualification and non-qualification courses for adults, including evening and Saturday courses. Our full-time study programme offer for 16-18s also includes a range of T Levels.Working Hours :Monday - Friday, 08:45 - 17:00Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Your day-to-day duties will include:
Working alongside a fully trained and diverse dispensing team, helping in the prescription process
Dealing with customer requests and queries, both in person and over the phone
Liaising with doctors' surgeries and other healthcare professionals
Completing your coursework in a timely manner
Keep up to date with current pharmacy practice, new drugs and their uses
Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with General Data Protection Regulation (GDPR) from 25th May 2018)
Training:Pharmacy Services Assistant Level 2 Apprenticeship Standard:
All the training is on-site, and you do not need to attend off-site college days to complete this apprenticeship
An e-learning portfolio plus on-site tutors will help you progress to a Level 2 Pharmacy Services Assistant standard, which is a requirement to work in any pharmacy in the UK
Functional skills, maths and English, if required
Training Outcome:
Career progression at the end of the apprenticeship can result in promotion within Citywide Health or opportunities with local hospital or GP practices or training to become a practising pharmacist
Employer Description:We first opened our doors to patients in Haxby and Wigginton in November 2010, with the founding branch of Citywide Health, Haxby Pharmacy. Over the next 13 years we have steadily grown into the largest group of independent pharmacies in the city of York, allowing us to help many more patients manage their health and get the most out of their medication. We now have 7 pharmacies across the city and have apprenticeship opportunities at all sites.Working Hours :We have 7 pharmacies situated around York all operating at differing hours. Apprenticeships may involve evening and weekend working, but this is dependent on the pharmacy's opening times. Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Patience....Read more...
Raising and issuing customer invoices and keeping billing records up to date
Supporting credit control and helping ensure invoices are sent on time
Checking supplier and courier invoices against agreed rates and resolving any issues
Processing and reconciling marketplace sales and fees (e.g. Amazon, eBay)
Carrying out daily bank reconciliations and allocating customer payments
Handling finance inbox queries, responding to emails and following up where needed
Supporting the wider team with general finance admin and month-end tasks
Training:
Training will take place on site
The Runway, Radar Way, Christchurch, Dorset, BH23 4FL
Training Outcome:
Permanent Accounts Assistant position available on successful completion of the apprenticeship
Opportunity to progress within a medium-sized finance team
Further development and progression into roles such as Assistant Accountant or other finance positions within the business
Employer Description:We are a third-party logistics (3PL) provider, supporting a wide range of clients with warehousing, fulfilment, and distribution services. We work with e-commerce and retail businesses to ensure their products are picked, packed, and delivered efficiently and accurately. As a growing business, we offer a fast-paced environment where no two days are the same, and where every team member plays an important role in keeping operations running smoothly.Working Hours :Monday - Friday, 08:30 - 17:30Skills: IT skills,Attention to detail,Organisation skills,Logical....Read more...
Assistant Manager – Cinema Venue - Up to £38,000We are currently recruiting for a Duty Manager/Assistant Manager to join a vibrant cinema venue in London. This is a fantastic opportunity for a customer-focused hospitality professional who enjoys being on the floor, leading a team, and delivering an exceptional guest experience.This is a hands-on operational role where you will oversee the daily running of the venue, managing both the food & beverage and retail offering while ensuring excellent service standards.The Role:
Leading and supporting a team of around 7 team membersReporting directly to the General ManagerManaging the day-to-day operations on the floorDriving sales and upselling opportunities across food, beverage and retailEnsuring a high standard of customer experience and service deliverySupporting the smooth running of both cinema screenings and guest services
The role will involve varied shifts including mornings and evenings, so flexibility is required.
About You:
Previous experience within cinemas, theatres, entertainment venues, or a strong hospitality backgroundA customer-first mindset with excellent people skillsConfident leading and motivating a teamCommercially aware with a natural ability for upselling and driving revenuePassionate about delivering memorable guest experiencesAn interest in cinema and entertainment would be highly desirable
If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666....Read more...
You’ll learn to support:
The supply, preparation and assembly of medicines.
Assist with stock control.
Handle customer enquiries.
Follow pharmacy law, SOPs and safety requirements.
You will work under supervision while developing core pharmacy service skills.
Training:Pharmacy Services Assistant Level 2 Apprenticeship Standard.Training will take place at the workplace; there is no need to travel to a college.Training Outcome:Permanent opportunity as a Qualified Dispenser. Potential to progress to L3 Pharmacy Technician.Employer Description:Our vision is to transform community pharmacy from a primarily dispensing focus to a service- led role. In combination with our parent company HubRx we will liberate the pharmacy team from the daily dispensing to focus on delivering clinical services to patients.
This is an exciting time to join our new business as we transform pharmacy. By shifting the emphasis away from dispensing and retail, we will turn our pharmacies into the destination of choice for patients seeking consultations and treatment for everyday health conditions.Working Hours :Monday, Tuesday, Wednesday and Friday 9am to 5pm, may work evenings.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working,Initiative,Honesty,Integrity....Read more...
This role is based at their Central Hub location, some of your duties as a pharmacy services assistant may include:
Processing prescription requests from other Northwood branches
Dispensing prescriptions
Using dispensary and stores computer systems to generate stock lists and labels
Helping to maintain reasonable dispensary stock levels
Ordering items for use within a department
Receiving, loading, unloading incoming goods from wholesalers, manufacturers and elsewhere
Answering queries on the supply and availability of medicines
Responding to telephone and face-to-face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups, and referring queries to the relevant member of the pharmacy team when necessary
Drawing any problems identified or queries raised to the attention of pharmacists or pharmacy technicians
Pre-packing, assembling and labelling medicines
Ensuring that health and safety requirements are met
Training:
Level 2 Pharmacy Services Assistant qualification
Weekly release at our Walsall Campus - 1 day per week (term time only)
Full-time apprentices will typically spend 15 months on the programme (before the gateway) working towards the occupational standard, with off-the-job training
Functional Skills in English and maths if required
The purpose of the end point assessment (EPA) is to test that an apprentice is fully capable of doing their job before they receive their apprenticeship certificate.
It also helps to demonstrate that what an apprentice has learnt, can be applied in the real world.
The focus is now on the outcome of an apprenticeship, and apprentices have to demonstrate the knowledge, skills and behaviours that employers have identified they need. Training Outcome:
Potential progression to a full-time pharmacy dispensing role or progression onto a Pharmacy Technician level 3 apprenticeship
Employer Description:Welcome to the Northwood Dispensing Chemists Ltd. Here you will find access to a wealth of Health Information, Products and Pharmacy Services.
We are a small group of Independent NHS Community Pharmacies serving the people in Cannock, Rugeley, Burntwood, Penkridge and Wolverhampton.Working Hours :The Pharmacy operates between the hours of 8.30am - 6.30pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive Attitude,Reliable....Read more...
The main responsibilities of the role include:
Ensuring that all medicines and appliances dispensed are checked against the prescription.
Maintaining full and accurate records of all dispensing transactions.
Operating efficient stock control, appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out-of-date stock.
Dealing with patient queries, online and in person and maintaining good customer care.
Training:
The learner will be studying the Pharmacy Services Assistant Level 2 Apprenticeship Standard qualification.
Training Outcome:Potential for development for the right person in future ie Pharmacy Technician Level 3 Apprenticeship.Employer Description:GP Surgery - we are a small rural GP Surgery in West Norfolk. We have approximately 5500 patients registered with us and are a fully dispensing Practice.Working Hours :Monday to Friday, flexible but within the hours of 08.00am - 18.30pmSkills: Communication skills,Attention to detail,Customer care skills,Organisation skills....Read more...
Taking in and handing out prescriptions
Receiving and ordering stock
Selling over the counter medicines
Advising patients about medications
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Apprentices will be required to produce work and build an e-portfolio of evidence through blended learning which will include practical and written knowledge assessments which are carried out in the workplace
Functional Skills in maths and English if required
On and off the job training and location to be confirmed
Training Outcome:
Potential employment within hospitals, community pharmacies, Air Force, and pharmaceutical industries
Go on to study level 3
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Shifts to be confirmed, with five days based in the pharmacy and attending college once a month.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Patience....Read more...
Personal assistant to higher management
Managing the diaries of both the directors and others alongside a mentor
Managing the inbox of the directors
Answer telephone calls and deal with queries, delivering messages to appropriate persons
Responding and assisting customers through email interaction
General office administration
Undertaking other duties as requested by your mentor
Training:Business Administrator Level 3.Training Outcome:For the right candidate and upon successful completion of the apprenticeship, a permanent position could be available. Employer Description:The Inclusivity Group is a company committed to providing inclusive and person-centred services to deaf, disabled and elderly individuals and providing services to support them. Our Vision is to enable and empower people to engage, interact, and feel valued by society.Our mission is to ensure everyone can be equal and active members of their community.Working Hours :Monday - Friday, working hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
This is a varied role which offers great opportunity for on-the-job experience within the Finance Team and to undertake a fully funded AAT qualification, including day release to attend college. The role will support the day-to-day operation of the financial systems for the Malvern Hills District and Worcester City Councils.
With support, carry out the daily checks for the financial systems
With support, carry out the submission of daily payment and direct debit files to BACS
Gain experience in routine accountancy processes and usage of the financial systems, including posting journals and preparing information for service areas
Provide support to staff with queries relating to the financial systems, for example, raising, approving, receiving or cancelling purchase orders
Provide transactional and administrative support to the creditors/debtors team and wider finance team where necessary
Training:Formal training is delivered at HWGTA, located at Mc Kenzie Way, Worcester WR4 9GN.
You will receive a training plan that is specific to you. You will receive training one day per week, which is a combination of face-to-face and remote, as per your assigned training plan. Additional training for functional skills in English and maths will be undertaken if needed. You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Assistant Accountant Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year, offered to all apprentices on the programme.Training Outcome:
Finance Assistant
Accountancy Assistant
Trainee Accountant
Employer Description:Malvern Hills District Council is a small local authority who provide services to the local community such as planning, refuse collection, housing, economic development and business support, elections and maintenance of the districts parks and green spaces.Working Hours :Monday – Friday (working 7.24 hours a day between roughly 8.30am – 5.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Answering telephone and face-to-face queries regarding service provision.
Appointment booking.
Serving customers at till.
Dispensing prescriptions under the supervision of the pharmacist.
Over the counter medicines and basic prescription advice.
Time to study.
Training:Full accredited training provided during work hours. Further information will be discussed during the interview. Training Outcome:You can become a qualified pharmacy services assistant, or progress into a more advanced role by undertaking a Level 3 pharmacy technican apprenticeship. Employer Description:Aqua Pharmacy , 52 Duke Street, Ipswich, IP3 0AQWorking Hours :Monday to Friday, 9.00am to 6.00pm.
Rota shifts for Saturday, 9.00am to 2.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Optical Customer Technical Support Advisor – Milton Keynes Full Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor while keeping you close to the technical side of optics, this could be a strong next step.
Apply Now To apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
Optical Customer Technical Support Advisor – Milton KeynesFull Time | Basic Salary up to £29,000 + £1,000 End of Year Bonus | Excellent Benefits
Zest Optical are working alongside a premium optical lens manufacturer to recruit an Optical Customer Technical Support Advisor for their Milton Keynes site.
This role is ideal for someone with a glazing or optical lab background, or an experienced Optical Assistant with strong technical knowledge who enjoys working with lenses in detail and solving more complex queries. It’s a great opportunity to move into an office-based, customer-facing role while staying firmly within the technical side of optics.
With a full manufacturing and glazing facility on site, you’ll be working closely with production, customer service, and sales teams, supporting independent opticians across the UK and applying your practical optical knowledge on a daily basis.
Key Responsibilities
Technical Support
Provide technical support to customers, Customer Service colleagues, and the Sales Team
Handle complex enquiries relating to lenses, glazing, and production, ensuring issues are resolved through the correct channels
Support the customer returns process, offering technical guidance and helping resolve more complex cases
Assist customers with e-ordering, remote edging, and tracing services
Troubleshoot and provide practical technical solutions related to spectacle lenses and manufacturing processes
Customer Service
Receive and process customer orders accurately via phone, email, and online systems
Manage orders through production and keep customers informed on progress and delivery times
Respond to enquiries regarding products, pricing, availability, promotions, and account queries
Handle customer issues and complaints professionally, managing expectations clearly
General Duties
Work closely with internal teams including production and sales to support customer requirements
Follow all company and departmental processes and procedures
Manage workload effectively while maintaining a high level of accuracy and attention to detail
Continue to build technical product knowledge through structured training
Requirements
Background in an optical glazing lab or optical manufacturing environment, or an experienced Optical Assistant with strong technical and lens knowledge
Good practical understanding of spectacle lenses and glazing processes
Experience in a customer service or technical support role within optics
Confident using Microsoft Office and customer or order management systems
Strong attention to detail and accuracy
Clear, professional written and verbal communication skills
Personable, confident, and comfortable working with customers and colleagues at all levels
Salary & Benefits
Basic Salary up to £29,000 depending on experience
£1,000 end of year bonus
Additional Christmas bonus
20 days holiday rising to 25 with service
Monday to Friday with 1 in 3 Saturday mornings (09:00 – 12:00, paid as overtime)
Rotating shifts
Week 1: 08:30 – 17:00
Week 2: 09:30 – 18:00
HealthShield cashback scheme for health checks including dental and optical
Employee Assistance Programme
Group Life cover
Ongoing training and long-term career development opportunities
If you are currently working in an optical lab, glazing environment, or as a technically strong Optical Assistant and are looking for a role that moves you away from the shop floor/lab while keeping you close to the technical side of optics, this could be a strong next step.
Apply NowTo apply, please send your CV to or call 0114 238 1726 for more information.
Send us a message on Whatsapp!....Read more...
The Transactional Finance Apprentice is a key role within the Councils Transactional Services in our Finance Directorate. This apprentice role offers the opportunity to develop valuable and varied experience within a busy Payments & Income team.
This apprenticeship with have a line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the apprenticeship, the post holder will progress to the substantive post of Payments & Income Assistant.
Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
Many services and customers span across the Borough and therefore you may be required to work at any location in Cheshire West and Chester.
This role is classed as ‘agile’ which means that the post holder’s primary base will be to work from home, as well as at Council offices and across the Borough, as required.
Apprenticeship length for this Level 2 Accounts or Finance Assistant Apprenticeship alongside AAT Level 2 Certificate in Accounting 12 months and 3-month duration to sit the End Point Assessment
With appropriate support and supervision, the Apprentice will…
• Process information activities to ensure accuracy in maintaining financial operating, procedures systems, undertaking checking, coding and reconciliations.• Operate and maintain schedules, records and systems for work areas, to ensure admin processes are conducted effectively and efficiently. • Respond to routine and complex enquiries, both verbal and in writing from a wide range of contacts, using judgement in formatting responses so advice is consistent in accordance with agreed policies and within defined procedures. • Assist with the preparation of statistical and financial information from systems, collate and present information for use by senior staff for operational/ budget management and policy development purposes. • Assist with monitoring the operation of processes and advising on improvements in the post holders specific work area, to contribute to the achievement of the overall service objectives.• Ensure communication channels (upwards/downwards/lateral) are fully utilised to ensure that uncertainty is removed, and services are delivered effectivelyTraining:Training will be delivered through a blend of workplace learning and formal off‑the‑job training.
Most training will take place at the apprentice’s normal place of work, with additional learning delivered by the training provider through college attendance, online learning, workshops, or Microsoft Teams.
Training will take place on a regular basis throughout the apprenticeship, with protected time during working hours to attend training sessions, complete learning activities, and prepare for assessments.
The exact schedule will be agreed between the apprentice, line manager, and training provider as part of the individual training plan.Training Outcome:On successful completion of the apprenticeship, the post holder will progress to the substantive post of Payments & Income Assistant.Employer Description:Local government is a diverse and dynamic environment, built on a foundation of many different occupations working together. From frontline services to strategic planning, every role contributes to shaping communities and improving lives. It’s a place where collaboration, innovation, and public service come together to make a real difference.
At Cheshire West and Chester Council, we’re proud of our commitment to excellence and inclusion. Our achievements speak for themselves:
Top 100 Apprenticeship Employer
Apprentice Employer of the Year Award
Gold Award – Armed Forces Covenant
Disability Confident Leader
Recognised as a Good Investor in People
We’re dedicated to building a stronger future where everyone plays their part in creating thriving, caring, and sustainable communities. Here, you can grow your career while making a meaningful impact. We take pride in doing things differently—delivering vital services that touch every aspect of people’s lives. Our work spans a wide range of exciting change programmes designed to tackle challenges across the borough and drive positive outcomes for all.
Working Hours :Monday to Friday 9am up to 3pm
This role is classed as ‘agile’ which means that the post
holder’s primary base will be to work from home, as well as
at Council offices and across the Borough, as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Mobile Optical Assistant – East Midlands
Full-time | Monday to Friday | £28,000 + Mileage
Please note: Applicants must have previous optical dispensing experience, a full UK driving licence, and access to their own vehicle. You must also have the right to work in the UK, as sponsorship is not available.
We are working with a well-established provider of workplace eye care services, looking to recruit a Mobile Optical Dispenser to join their growing team across the East Midlands.
This is a varied and rewarding role where no two days are the same. You’ll be travelling to different client sites, dispensing spectacles following eye examinations, and delivering a professional, efficient service to patients in their workplace.
The Role
As a Mobile Optical Assistant, you will:
Travel to a range of workplace sites across the East Midlands
Dispense and fit spectacles following completed eye tests
Provide expert advice on frames, lenses, and suitability
Deliver a high standard of customer care in a professional setting
Manage your time effectively across multiple locations
The Package
Salary of £28,000
Full mileage reimbursement between sites
Monday to Friday working pattern
Working hours vary depending on site:
9:00am – 5:30pm
8:25am – 4:00pm
8:00am – 4:00pm
About You
Experienced Optical Assistant with strong product knowledge
Confident working independently in different environments
Professional, approachable, and organised
Flexible and comfortable with regular travel
Full UK driving licence and access to your own vehicle
The Opportunity
This is an excellent opportunity for someone who enjoys a more dynamic role, getting out on the road and working with a wide variety of patients and environments, rather than being based in a single practice.
Apply Now
If you’re an experienced Optical Dispenser looking for a role that offers variety, autonomy, and a different pace to traditional practice, we’d love to hear from you.
Apply today or get in touch for a confidential chat to find out more about the role and whether it could be the right fit for you.....Read more...
Greeting patients
Administrative work using multiple systems
Book appointments
Telephone answering all queries
Reception front office
Learn about and advise patients
Complaint handling
Keep storefront clean and tidy
Training:
Customer Service Level 3 Apprenticeship Standard qualification
Functional Skills in maths and English, if required
End Point Assessment
Work-Based Learning
Extra training courses – Medicines Counter Assistant and Healthcare Champion
Training Outcome:
Further training and potential employment by the employer, depending on performance
Employer Description:The practice is situated within Cheshire and Merseyside Integrated Care Board and delivers General Medical Services (GMS) to a patient population to approximately 14,556 patients. This is part of a contract held with NHS England.Working Hours :Monday to Friday. Hours to be confirmed at the interview, but the pharmacy is open between the hours of 9.00am and 6.30pm. The pharmacy is also open on Saturday, 9.00am to 1.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Graduate / Trainee Marketing Assistant Crewe - Hybrid Up to £30,000
Are you an organised, proactive and detail-focused marketer looking for your next opportunity? We’re looking for a Marketing Coordinator to support our client’s wider Marketing function and ensure the smooth delivery of marketing activity across the UK and North American markets. This is an ideal role for someone who enjoys variety, takes ownership, and wants to develop within a fast-paced, global environment. If you are currently a Marketing Coordinator, Marketing Assistant, or Marketing Executive, this opportunity is not to be missed!
The Role Working as part of a collaborative Marketing team, you’ll play a key role in coordinating campaigns, supporting events, and ensuring marketing activity is delivered effectively across multiple regions. From managing marketing materials to working with suppliers and supporting exhibitions, this role is perfect for someone who is hands-on, adaptable and eager to learn.
Key Responsibilities
Support day-to-day marketing operations, including coordinating campaigns across the UK and North America
Manage the production and distribution of marketing materials such as brochures, presentations and digital assets
Ensure all marketing output is consistent and aligned with brand standards
Support the planning and coordination of trade shows, exhibitions and customer events
Manage event logistics, materials and lead capture processes
Work closely with external suppliers including designers, printers and event organisers
Coordinate project timelines to ensure delivery is on time and within budget
Assist with reporting on marketing performance and tracking budgets
Maintain accurate records of marketing activity, leads and assets
Provide general marketing support to internal teams and stakeholders
About You
Experience in a Marketing Coordinator, Marketing Executive, Marketing Apprentice, Marketing Assistant or similar role
Organised, proactive and able to manage multiple projects at once
Strong communication skills and confident working with stakeholders
High attention to detail with a focus on accuracy and deadlines
A positive, can-do attitude with a willingness to learn
Experience with CRM systems or marketing tools is beneficial Comfortable working across teams and occasionally aligning with US time zones Competent with Microsoft Office, particularly Excel
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Managing the front of house and dispensary tasks in the pharmacy such as:
Dispensing prescriptions and supply of management
Filing of all prescriptions to collect
Stock management when receiving medication deliveries from wholesalers
Customer Service: Greeting patients, answering routine queries in person or over the phone, and referring complex medical issues to the pharmacist
Provision of health care advice
Training:
Pharmacy Services Assistant Level 2 Apprenticeship Standard
Training will take place at the workplace - no need to travel to a college
Training Outcome:
Opportunity to become full-time staff in the pharmacy, chance to complete pharmacy technician course
Employer Description:We are a new community pharmacy business who have taken over an existing pharmacy site. Between management, we have nearly 20 years of pharmacy experience.Working Hours :Monday - Friday, 09:00 - 16:00 (includes 1 hour unpaid break).Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Resilience,Punctuality....Read more...