Job Title – Customer Service Assistant
Location – Whitechapel E1
Contract – Temp
Hours – 35
Role summary –
Join our team and become the front line ambassador for our vibrant library, learning, and information services. As a Customer Service Assistant, you'll provide exceptional support to our diverse community, ensuring every visitor receives a warm welcome and access to the resources they need. Your role will contribute to the delivery of national library initiatives
Key Responsibilities:
Be the initial point of contact, offering assistance and positive solutions in person, over the phone, or digitally.
Deliver high-quality library, learning, and information services that exceed customer expectations.
Collaborate with fellow Customer Service Advisors and Assistants to maintain the smooth operation of the Store.
Welcome and engage Store users, promoting our services and ensuring a welcoming atmosphere.
Provide courteous and efficient customer service, offering guidance and assistance as required.
Uphold high standards of customer care, addressing individual needs and handling complaints professionally.
Support Store objectives and maintain site regulations in collaboration with security staff.
Offer flexibility to cover staffing gaps and ensure uninterrupted service delivery.
Assist with shelving, stock management, and promotional activities.
Register new members and facilitate self-service systems for customers.
Ensure the store remains tidy and presentable, welcoming customers with a clean environment.
Contribute to Store programs and activities for all age groups, from storytelling to homework clubs.
Support learning and library activities, providing guidance and access to resources.
Maintain cleanliness and safety standards in accordance with Health & Safety protocols.
Promote equality and inclusion, ensuring services are accessible to all.
Support organisational learning and innovation, participating in training and development activities.
Promote sustainability and accountability in all aspects of work.
Requirements:
Willingness to work evenings and weekends.
Completion of a DBS check.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an E-Mail to George.Westhead@servicecare.org.uk
....Read more...
My client is a premium group of independent Opticians, and they are looking to recruit a full time Optical Assistant to work at their Peterborough based branch.
The company is well known for its excellent levels of service and its range of eye care services on offer. It primarily stocks high end, designer and bespoke frames including; Versace, Mykita and Chanel.
Optical Assistant - Role
Well respected city centre Opticians
Beautiful boutique style practice
Amazing eyewear
Specialist dispensing - Myopia control, Sports Vision
Making sure each patient receives the very best eyecare service
Reception and admin duties
Meeting and greeting patients
Salary between 22-25K DOE
Bonus scheme is being introduced
Working 5 days a week from 9am to 5.30pm
Practice closed on Sundays and Mondays
Optical Assistant - Requirements
Experienced Optical Assistant
Friendly
Customer focused
Confident
Excellent organisational skills
To apply for this role please send a copy of your CV or call 0114 238 1726 for more information.....Read more...
The Company:
Sales & Marketing Support Assistant
Global manufacturer with award winning products used in the electrical sector.
Well known products used daily by electricians and wholesalers.
Stable team with massive growth potential.
Trusted brand name.
Known for quality and reliability.
Established company with industry leading standards.
The Role of the Sales & Marketing Support Assistant:
Opportunity to join a dynamic manufacturer as a Sales & Marketing Support Assistant
Mainly office based in Wigan.
Support the sales and marketing function.
To develop a strong and consistent working relationship with the Sales Team.
Key administrative duties to include support for booking of events, meetings, training, and administrative duties such as expenses, holidays, etc.
Benefits of the Sales & Marketing Support Assistant:
Bonus up to £2,500
Pension
Healthcare
Life assurance
Phone/laptop
The Ideal Person for the Sales & Marketing Support Assistant:
High level IT skills, alongside excellent written and numeric capability.
Good telephone manner and communication skills.
High level of attention to detail.
Willingness to travel between sites and occasional customer events.
Previous electrical experience an advantage.
If you feel the role of the Sales & Marketing Support Assistant is for you please apply!
Consultant: Darren Wrigley
Email: DarrenW@otrsales.co.uk
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Birmingham within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
This is a 12 month fixed term contract.
Optical Assistant - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Assistant – Requirements
Previous experience of working as an Optical Assistant or Glazing Technician
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Assistant– Package
Fixed term contract for 12 months
Working 37.5 hours a week
Hybrid working – 2 days in the office, 3 days from home (after 3 month probation)
Working 5 days a week with limited weekend work – 9am to 5pm
Roughly 1 in 4 Sats, and 1 in 10 Sundays required with time off in lieu
Salary - £23,400 (£12.00 per hour)
33 days leave
Parking on site
Quarterly bonus
Share save scheme
EAP
Cycle to work scheme
Friendly family policies
Health cash plan
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To avoid missing out on this role please follow the ‘Apply now’ link and we will be in touch to arrange a conversation as soon as possible.
....Read more...
Trainee Bookkeeper
Construction Industry
Faversham, Kent
Up to £26,000 per annum
Permanent Role - Monday to Friday Day Shifts
Holiday, Pension, Training Opportunities
Do you have experience in an administrator or customer service role and are keen to develop your skills further? If so, please read on
My client holds a number of key commercial contracts across the UK within the Construction and Building Services sector. They are currently searching for an Assistant Bookkeeper to join the team and take on various financial responsibilities. The ideal candidate will have customer service or administrator experience with a hunger to develop their finance skills through training. This role offers an exciting opportunity to work in a dynamic environment and be a part of our client's expansion plans.
Other job titles could include: Assistant Bookkeeper, Finance Assistant, Administrator, Trainee Accounts Assistant, Trainee Purchase Ledger, Invoice Admin or similar.
The Role: Trainee Bookkeeper
- Working closely with the Senior Bookkeeper and training within the following areas:
- Purchase Ledger Receipt invoices, input, allocate
- Answering incoming phone calls for the accounts department
- Liaising with suppliers and subcontractors via email
- Adding and updating new suppliers/subcontractors to the online system
- Entering Statements
- Reconcile card statements
- Weekly Payroll - training will be provided
- Managing post
Experience Required - Trainee Bookkeeper:
- Experience working within an administrative or customer service role
- Holds a Grade 4 or above in Maths
- IT literate and able to operate Excel or an online CRM package
- Able to commute to Faversham, Kent on a daily basis
- Strong attention to detail and accuracy in financial data management
- Excellent organisational and multitasking skills
- Ability to work independently and collaboratively in a fast-paced environment
- Strong communication and interpersonal skills.
- Knowledge of CRM systems is a plus
Package Details - Trainee Bookkeeper:
- Salary £23,800 - £26,000 dependent on experience
- Monday Friday 8am 5pm
- 28 days holiday (including bank holidays)
- Training opportunities to gain further qualifications
- On-site parking
- Company Pension Scheme
Interested? To apply for this Trainee Bookkeeper position, here are your two options:
- "This is the job for me! When can I start?" - Call 0116 254 5411 now and lets talk through your experience. Ask for Emma Gilmore between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know - emmag@precisionrecruitment.co.uk
PPDEL....Read more...
Due to expansion, an award winning group of independent Opticians based in the Suffolk, London and Essex area are looking to recruit a full or part time Optical Assistant to work at their Sudbury branch.
The company is well known for its excellent levels of service and its range of eye care services on offer. It utilises modern testing equipment and focuses on offering a professional and friendly service.
Optical Assistant - Role
Dispensing lenses to all levels
Helping patients to select frames
Meeting and greeting patients
Booking appointments
Dealing with collections, measurements and adjustments
Working with the Optometrist and Dispensing Opticians to ensure a smooth patient journey
Optical Assistant - Requirements
Previous Optical experience is essential
Full dispensing capabilities including occupational and varifocal lenses
Ideally around two years’ + experience.
Customer focussed
Courteous and professional
Proactive and motivated to learn
Interest in fashion and branding
Optical Assistant - Salary
Basic between £22,000 to £25,000
Bonus scheme
Full or part time to include Saturdays, no Sunday opening
28 days holiday
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
This is a fantastic opportunity for someone looking to join a purpose driven start up as an executive assistant, full time in Central London. £25k-£35k DOE. The firm we're hiring for is a trailblazer in crypto-asset sector, backed by titans in traditional finance. With roots in the United Kingdom and Ireland, they are setting sail to make it in the US and Asia. They work tirelessly to offer an array of crypto-related products to institutional investors while embracing a strong ethos of regulatory compliance and high-quality customer service.As Executive Assistant, you will be at the heart of this dynamic fintech firm. They offer institutional-grade crypto custody services and has ambitious plans to scale globally. In this varied and engaging role, you will:Provide exceptional reception services, welcoming visitors and ensuring a professional first impressionProactively manage meeting rooms, coordinating setup and logisticsSupport office operations, monitoring supplies and assisting with eventsHandle calendar management, travel coordination, and meeting scheduling for C-suite executivesContribute to special projects and pitch in on administrative tasks as neededHere are the skills you will need:Strong organisational and time management abilitiesMeticulous attention to detailExperience in financial services or other professional sectors is a plusExcellent communication and interpersonal skillsProficiency in Microsoft Office and office softwareA proactive problem-solving attitudeA professional, friendly mannerYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Pursuing a career as an Executive Assistant in the thriving fintech sector provides fabulous opportunities to develop your skills and expand your professional network.....Read more...
Position: Assistant Manager (Electrical Wholesalers)
Location: Dublin 11
Salary: DOE Plus Van Plus Bonuses
We are currently looking to recruit an Assistant Manager for our client, who are a leading supplier of electrical products and services for professional buyers and installers.
Duties will include, managing a team, purchasing of goods for stock including negotiating prices with suppliers, overseeing the management of the warehouse including stock control, customer and supplier returns, trade counter service and customer delivery schedules.
Responsibilities:
Motivate and manage a team
Staff training and appraisals
Purchase ordering of stock
Negotiate with suppliers
Stock control
Warehouse management
Prepare and plan an annual stock take
Oversee trade counter customer service
Process customer orders
Customer and supplier returns
Requirements:
Industrial knowledge essential
Wholesale experience as a Stores Manager or Inventory Controller is preferable but not essential
Strong work ethic and initiative
Ability to work under pressure
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in the UK. Applications submitted without the necessary visa in place will not be considered.
If the position above is of interest to you and you would like to know more, please call Arlene today on 0860651940 in complete confidence.
AC
....Read more...
Administration Assistant
Hours: 36 hours from May, then 18 hours from June onwards
Location: Camden
Salary: £16.93
About the Role
The Administration Assistant is a crucial member of Camden Council's team, responsible for providing a high-quality administrative service to support the smooth functioning of the children's centre locality. The role involves undertaking reception duties, including offering a professional warm welcome to all staff and visitors to the centre, directing visitors to relevant activities and resources within the building, and signposting and promoting services. The successful candidate will also be responsible for dealing with telephone and email queries and providing admin support to the team.
Key Requirements
6 months solid front-of-house experience (recent) in a busy reception
Excellent customer service skills
Experience in providing admin support to a team
Good verbal and written communication skills
Flexible can-do attitude
Responsibilities
Assist the Business Manager with a high-quality administrative service
Undertake reception duties, including offering a professional warm welcome to all staff and visitors to the centre
Direct visitors to relevant activities and resources within the building and signposting and promoting services
Deal with telephone and email queries
Support the Business Manager with admin duties such as room, taxi, and interpreter booking
Accurately input confidential data onto databases
How to Apply
If you are interested in this Administration Assistant position, please submit your CV
....Read more...
ACCOUNTS ASSISTANTALTRINCHAMHYBRID (2 DAYS OFFICE/3 DAYS HOME PER WEEK)£26,000 to £30,000 + STUDY SUPPORT + GREAT BENEFITSTHE COMPANY:We’re proud to be exclusively recruiting on behalf of a highly successful and forward-thinking professional services company based in the Altrincham area that is looking to add a further member to the team.As an Accounts Assistant, you’ll be reporting to the Finance Director & Management Accountant and be responsible for a mix of Payroll Preparation and broader Finance tasks such as; Bank Reconciliation, Sales Ledger Corrections, Journals, Prepayments, Accruals and liaising with internal departments to resolve discrepancies. This is a great opportunity for a driven individual who is undertaking AAT Level 2 or 3, and has 2 years + experience in a broader finance role. Exceptional candidates who haven’t undertaken AAT Qualifications will be considered.THE ACCOUNTS ASSISTANT ROLE:
Reporting to the Head of Finance, you’ll be working in a small team people with a mixed responsibility for day-to-day transactional finance tasks (80% of the role) and acting as the sole person responsible for Monthly Payroll (20% of the role)
Preparing monthly payroll for around 100 staff, across 4 core payroll groups. Preparation includes Starters, Leavers, Adjustments, Hours/Work Patterns and sending final data to the external payroll company for processing.
Supporting with the reconciliation of the sales ledger, posting payments, spotting discrepancies and flagging mismatches with the internal sales support team for correction.
Conducting Daily bank reconciliations, logging debtor payments and ensuring the accounts system matches the bank.
Assisting with journals such as accruals & prepayments
Conducting ad-hoc customer account reconciliation to handle discrepancies.
Providing support to the Purchase Ledger Clerk when required and assisting with general transactional finance admin.
THE PERSON:
Must have experience within an Accounts Assistant role, or similar position, such as Finance Assistant, Accounts Clerk, Finance Clerk or Assistant Accountant
Ideally with an AAT Level 2 or AAT Level 3, however, exceptional candidates without will be considered.
Experience of preparing monthly payroll for a reasonable size, which includes a layer of complexity. Demonstrating an ability to manage payroll for circa 100 staff.
Great attention to detail is essential.
Able to add Journal entries for accruals and prepayments.
Confident around systems, strong communication skills and a ‘can do’ attitude is essential.
TO APPLY: Please send your CV for the Accounts Assistant position via the advert for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
This opportunity gives you the chance to join a leading global logistics company as a Customer Service Administrator for their online retail brand. With a long and rich history, this company is dedicated to simplifying the process of living, working, and doing business worldwide. They achieve this mission through a diverse range of brands, each specialising in different aspects of logistics and workplace optimisation. Company Overview: Our client is a privately owned global logistics company dedicated to facilitating seamless global operations for individuals and businesses alike. From creating inspiring workspaces to providing strategic assignment management, our client offers a comprehensive suite of services tailored to meet the diverse needs of their international clientele. Job Overview: As a Admin Assistant, you will play a vital role in ensuring seamless customer experiences and operational efficiency. From managing online orders to handling client enquiries and coordinating deliveries, your responsibilities will be diverse and impactful. Salary £25-30k. Here's what you'll be doing:Following up on customer feedback via email or phone calls and maintaining detailed records.Managing customer remedials by liaising with operations teams and ensuring timely resolution.Processing online refunds, credits, and payment links efficiently.Handling enquiries and coordinating deliveries with existing clients.Providing general office support, including answering phones and processing insurance claims.Upholding company values of caring, determination, availability, knowledge sharing, and innovation in all interactions.Here are the skills you'll need:Proven experience in a customer service or administrative role.Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Proficiency in MS Office and CRM software.Ability to multitask and prioritise workload effectively.Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here are the benefits of this job:Competitive salary of £25-30k and benefits package.Opportunities for career development and advancement within a global organisation.Dynamic and collaborative work environment.Training and support provided to enhance your skills and knowledge.Joining our client's team as a Admin Assistant offers a unique opportunity to be part of a global logistics company that is dedicated to making a positive difference in communities worldwide. With a focus on innovation, collaboration, and customer satisfaction, this sector provides a fulfilling and rewarding career path for individuals seeking to make an impact in the dynamic field of logistics and workplace optimization.....Read more...
Job Title: Assistant Manager - Garage/MOT Centre
Location: Purley
Salary: £26,838 basic - £33,000 OTE
Hours: 44 hours per week, 5-day working week between Monday to Saturday
Are you an experienced automotive professional looking to take the next step in your career? My client is seeking an Assistant Manager to join our dynamic team at our busy garage and MOT centre located in Woking, Surrey.
Responsibilities:
Assist the Manager in overseeing the day-to-day operations of the garage and MOT centre.
Provide exceptional customer service, addressing any concerns or inquiries promptly and effectively.
Ensure smooth workflow within the workshop, coordinating tasks and managing resources efficiently.
Conduct quality control inspections to maintain high standards of workmanship and safety.
Assist in staff management, including training, scheduling, and performance evaluation.
Handle administrative tasks such as inventory management, invoicing, and reporting.
Requirements:
Previous experience in the automotive industry, preferably in a managerial or supervisory role.
Strong technical knowledge of vehicle maintenance and repair processes.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Proficiency in computer applications such as MS Office and automotive management software.
A valid driving license and MOT testing certification would be advantageous.
Benefits:
Competitive salary with potential for OTE earnings.
Opportunities for career advancement and professional development.
Pension scheme.
Employee discounts on products and services.
A supportive and inclusive work environment.
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Job Title: Assistant Manager - Garage/MOT Centre
Location: Woking, Surrey
Salary: £26,838 basic - £33,000 OTE
Hours: 44 hours per week, 5-day working week between Monday to Saturday
Are you an experienced automotive professional looking to take the next step in your career? My client is seeking an Assistant Manager to join our dynamic team at our busy garage and MOT centre located in Woking, Surrey.
Responsibilities:
Assist the Manager in overseeing the day-to-day operations of the garage and MOT centre.
Provide exceptional customer service, addressing any concerns or inquiries promptly and effectively.
Ensure smooth workflow within the workshop, coordinating tasks and managing resources efficiently.
Conduct quality control inspections to maintain high standards of workmanship and safety.
Assist in staff management, including training, scheduling, and performance evaluation.
Handle administrative tasks such as inventory management, invoicing, and reporting.
Requirements:
Previous experience in the automotive industry, preferably in a managerial or supervisory role.
Strong technical knowledge of vehicle maintenance and repair processes.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Proficiency in computer applications such as MS Office and automotive management software.
A valid driving license and MOT testing certification would be advantageous.
Benefits:
Competitive salary with potential for OTE earnings.
Opportunities for career advancement and professional development.
Pension scheme.
Employee discounts on products and services.
A supportive and inclusive work environment.
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Job Title: Assistant Manager - Garage/MOT Centre
Location: Purley
Salary: £26,838 basic - £33,000 OTE
Hours: 44 hours per week, 5-day working week between Monday to Saturday
Are you an experienced automotive professional looking to take the next step in your career? My client is seeking an Assistant Manager to join our dynamic team at our busy garage and MOT centre located in Woking, Surrey.
Responsibilities:
Assist the Manager in overseeing the day-to-day operations of the garage and MOT centre.
Provide exceptional customer service, addressing any concerns or inquiries promptly and effectively.
Ensure smooth workflow within the workshop, coordinating tasks and managing resources efficiently.
Conduct quality control inspections to maintain high standards of workmanship and safety.
Assist in staff management, including training, scheduling, and performance evaluation.
Handle administrative tasks such as inventory management, invoicing, and reporting.
Requirements:
Previous experience in the automotive industry, preferably in a managerial or supervisory role.
Strong technical knowledge of vehicle maintenance and repair processes.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Proficiency in computer applications such as MS Office and automotive management software.
A valid driving license and MOT testing certification would be advantageous.
Benefits:
Competitive salary with potential for OTE earnings.
Opportunities for career advancement and professional development.
Pension scheme.
Employee discounts on products and services.
A supportive and inclusive work environment.
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Job Title: Assistant Manager - Garage/MOT Centre
Location: Woking, Surrey
Salary: £26,838 basic - £33,000 OTE
Hours: 44 hours per week, 5-day working week between Monday to Saturday
Are you an experienced automotive professional looking to take the next step in your career? My client is seeking an Assistant Manager to join our dynamic team at our busy garage and MOT centre located in Woking, Surrey.
Responsibilities:
Assist the Manager in overseeing the day-to-day operations of the garage and MOT centre.
Provide exceptional customer service, addressing any concerns or inquiries promptly and effectively.
Ensure smooth workflow within the workshop, coordinating tasks and managing resources efficiently.
Conduct quality control inspections to maintain high standards of workmanship and safety.
Assist in staff management, including training, scheduling, and performance evaluation.
Handle administrative tasks such as inventory management, invoicing, and reporting.
Requirements:
Previous experience in the automotive industry, preferably in a managerial or supervisory role.
Strong technical knowledge of vehicle maintenance and repair processes.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Proficiency in computer applications such as MS Office and automotive management software.
A valid driving license and MOT testing certification would be advantageous.
Benefits:
Competitive salary with potential for OTE earnings.
Opportunities for career advancement and professional development.
Pension scheme.
Employee discounts on products and services.
A supportive and inclusive work environment.
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.....Read more...
Support Worker / Assistant Technology Officer - Doncaster£25 per hourFull timeRole Description
Ensuring residents have access to the Home Alarm Service.Enabling our most vulnerable client group to remain at home through using various assistive technology equipment, which is installed, maintained and responded to by Assistive Technology Officers.
Duties and Responsibilities
To work flexibly on a rota basis to meet the operational demands of the service to ensure that the service can operate 24hrs a day 7 days a week including bank holidays.To follow safeguarding, moving and handling, health and safety and customer care principles and procedures at all times.Use of various IT systems to support the installation, maintenance of equipment and responding to the alarm activationsFollowing telecare alarm activations, to provide an emergency response in the customers home in order to establish the status of the customer and act accordingly to findings.To work independently to install, test, maintain and disconnect assistive technology equipment within customer homes and designated properties.To liaise with emergency services when appropriate
To find out more information please contact Abbie at abbiek@4recruitmentservices.comRecruitment is done in line with safe recruitment practices. We are an equal opportunity agency.....Read more...
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Customer Service Advisor – Requirements
Previous experience of working as an Optical Assistant
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Customer Service Advisor – Package
Working 37.5 hours a week
Monday to Friday 9am to 5pm
Salary between £20,000 to £23,000
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To apply for this role please send a copy of your CV or alternatively call 0114 238 1726.....Read more...
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department. The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
To ensure that departmental KPI's are met on a daily/monthly basis.
To provide technical information regarding frames and lenses to Opticians
When applicable, to supply advice on the dispensing of glasses in order to resolve queries from practices
To build a rapport with key clients
To deal with inbound calls/queries in a polite and efficient manor - ensuring the customer is left satisfied.
To fully interact with the supply chain across the relevant sites
To support the coaching and monitoring process within the returns team and to ensure that calls made to store comply with all the relevant criteria making a 'perfect call'
Optical Customer Service Advisor – Requirements
Previous experience of working as an Optical Assistant
Attention to detail
Organised
Able to build rapport
Good at multitasking
Excellent customer service skills
Optical Customer Service Advisor – Package
Working 37.5 hours a week
Monday to Friday 9am to 5pm
Salary is between £20,000 to £23,000
This is an excellent opportunity for an Optical candidate to work within a different environment whilst still ensuring your offer excellent standards of customer service at all times.
To apply for this role please send a copy of your CV or alternatively call 0114 238 1726.....Read more...
RE: 57078 Conveyancing Assistant Bolton
My client, a long established and growing traditional high street law firm with multiple offices around the North West is looking for a Conveyancing Assistant to join their Conveyancing team at their office based in Bolton.
This highly reputable firm boast about providing friendly and professional advice in the manner a traditional high street law firm would, they hold a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard, fantastic Training and development opportunities, Internal workshops, compliance webinars, progression opportunities and an excellent benefits package including:
- Competitive salary
- Pension scheme
- Attendance bonus
- Workplace nursery scheme
- 25 days a year plus bank holidays and an accrual system after 2 years
- Birthday holiday
- Northern Rail discount scheme
- Cycle2Work scheme
- Referral schemes (PI, Conveyancing, Family & Wills/Probate)
- Discounted Services (Conveyancing, Family & Wills)
- Staff Introduction Scheme (Refer a success applicant and get £500)
- Monthly Raffle Draw 1st, 2nd & 3rd prizes
- Dress down once a month (linked to a chosen charity)
- Annual Christmas Party & Events
- Charity fundraisers
The practice has grown year on year across the North West however they pride themselves on being a regional firm as a number of their departments service clients throughout England and Wales.
The ideal candidate will provide a quality and comprehensive conveyancing service with a friendly, knowledgeable, customer service focus, you will have some previous experience of the Conveyancing process liaising with clients, solicitors and other professionals assisting on procedural points, taking payments, setting up payments and have full use of the case management system on Fee Earners instructions.
Ideally you will be used to dealing with multiple tasks therefore have good organisational skills with excellent attention to detail. Have good communication skills both written and verbal and have the ability to work well within a team.
This is a full-time position working Monday to Friday, the successful candidate can expect a salary ranging from £20-£25k and as mentioned above some of the highlights include attendance bonus, 25 days a year plus bank holidays, Referral schemes, Discounted Services, Staff Introduction Scheme, Annual Christmas Party & Events.
For more information on this excellent opportunity and a more detailed job description please contact me today at t.carlisle@clayton-legal.co.uk alternately call 0161 9147 357....Read more...
Junior Sales Executive
St Albans
£20,000 - £25,000 + Commission (£30,000 OTE!) + Training + Progression + Mentoring + Company Vehicle + Laptop + Phone + Uniform + IMMEDIATE START! Are you looking to start your career as a Junior Sales Executive working for a growing company who can offer you career progression as well as specialist sales-based training? If so, this role is perfect for you! Join a well-known company within their industry and work from the ground up, being rewarded with commission and career progression.This company operates within the compressed air & pneumatic industry, and is a leading provider of installation and sales services within London and Essex for this specific industry. They are looking for Sales Executives to come in at a junior level and begin their careers in a specialist industry whilst receiving top of the range training.
As A Junior Sales Executive You Will: * Represent and promote the company's brand as well as full range of services and products. * Generating leads, quotes, and sales through customer visits. * Making appointments and targeting new customer contacts. * Help build & maintain a strong customer relationship.
As A Junior Sales Executive You Must: * Have a Full UK Drivers License. * Knowledge or Experience in Engineering, Business Administration OR Marketing. * Be based in or commutable to St Albans. * Willingness to learn.
Please apply or call Joe Pavett on 07458 163045 for immediate consideration.
Keywords: Junior sales executive, sales associate, junior sales admin, sales trainee, trainee sales, sales, sales executive, sales assistant, sales associate, engineering, engineer, mechanical, electrical, btec, NVQ, level 3. This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.....Read more...
Opticians vacancies and Assistant Manager jobs based in Covent Garden, Central London.
An expanding group of independent Opticians based in London are looking for a full time Assistant Manager to join their Covent Garden, Central London store.
This unique brand have an excellent reputation for quality frames and an exceptional patient journey. They combine traditional frame craft with modern methods, and are very passionate about spectacle design and its history.
Opticians Assistant Manager - Role
Supporting the store manager to deliver exceptional customer experience at all times
Ensure the seamless running of the store by working closely with HQ departments
Manage all dispensing activities and be responsible for your team's optical learning and progression
Act as an ambassador for the brand, helping to educate and excite others about their mission
Clearly communicate daily focuses to the team underpinned by their brand values
To comfortably explain eye health, eyewear and prescription terminology to patients
Exceptional product knowledge, explaining features and benefits of lenses and frames
Lead and train on Bespoke services, supported by our marketing leading technology
Participate in weekly trade calls and monthly meetings setting focuses and goals
Ensure company procedures are followed to protect inventory and assets
Provide training and development for all team members
Oversee product launches with flawless execution each time
Opticians Assistant Manager - Requirements
Previous experience of working in an Opticians
Aligned to and inspired by the Company Brand Values and a genuine passion for spectacles, their design and history
1-2 years management with optical, team building and recruitment experience
You’re looking for a career in an exciting company where you can make a positive impact
You show great initiative, positivity, and patience
An excellent communicator, both written and verbal
You thrive in a busy environment, enjoy responsibility and take pride in what you do
You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
Salary and Benefits
Salary between £27,000 to £29,300 depending on experience
Bonus scheme
Working 40 hours a week across 5 days including a weekend day
Typical working hours from 10am to 6pm, or 11am to 7pm
Significant responsibility and progression opportunities
Quarterly frame allowance
Regular in house training
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.
You can now message us via our company WhatsApp - 07933115681 Feel free to get in contact about any roles/recruitment needs. https://lnkd.in/dGyVayep
....Read more...
Job title: HR Assistant Location: Wakefield Start Date: ASAP Contract Type: Ongoing temporary (6 months) Weekly Hours: 37 hours per week. Monday to FridayJob PurposeTo undertake administrative duties on a range of HR services and activities, providing a high quality and customer focused service to all usersTo ensure that the HR administration is kept up to date and accurate to enable the smooth running of the department with the required information easily accessible by updating internal communicationsResponsibilities
To carry out duties that support the administration of the employee lifecycle in accordance with the agreed Human Resource policies/procedures and administrative processes.
To provide administrative support for the recruitment process, including managing the e-recruitment system, booking rooms and producing paperwork for interviews
To prepare contractual paperwork and all relevant new starter paperwork for approval by HR Manager / Assistant HR Manager
To provide administrative support for the absence management process, including producing absence letters using standard templates for approval by HR Advisor.
To maintain the HR IT System including the administration of new starters, leavers, transfers and amendments
To keep filing up to date, including scanning and filing relevant documents for the electronic personnel files
Experience
HR admin experience
Excellent attention to detail
Proficient in using MS Office applications
Experience of data entry into a HR database
Excellent verbal and written communication skills
Experience of high volume, fast-paced environment proactive and able prioritise large workload able to work independently and use initiative
If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Arran at Service Care Solutions on 01772 208 966 or send an E-Mail to arran.fitchie@servicecare.org.uk....Read more...
Legal Secretary
Location: Newcastle, Tyne & Wear
Salary: Very Competitive (DOE) + Excellent Benefits
The Client:
Our client is a well-established legal firm, offering a wide range of legal services catering to both businesses and private clients.
The Role:
As a Legal Secretary, you will deliver effective administrative assistance to fee earners within the employment and litigation departments.
Responsibilities:
* Typing of audio dictation, including correspondence and legal documents.
* Management of client files and preparation of court bundles.
* Conducting Anti-Money Laundering (AML) searches and identity verifications.
* Welcoming office visitors and handling general administrative tasks.
* Assisting various departments based on business needs.
Requirements:
* Previously worked as a Legal Secretary or in a similar role.
* Possess relevant experience and qualifications.
* Familiarity with legal documentation, client billing, and court bundle preparation.
* Ideally have experience in litigation or employment law.
* Strong communication and customer service skills.
Benefits:
* 33 days holiday
* Pension schemes
* Life insurance
* Cycle to work scheme
* Free eye tests & flu jabs
* Employee assistance programme
* Free wills and discounted legal services
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Legal Secretary, Legal Assistant, Legal clerk, legal admin, litigation secretary, dispute resolution
....Read more...
A reputable commercial firm, boasting a remarkable 150-year history in delivering top-notch legal services, is currently expanding its team. This firm strikes the perfect balance between offering high-quality legal advice and maintaining a personalised, client-centric approach.
An opportunity has arisen for a skilled Receptionist / Secretarial Assistant to join the team on a full-time basis in the Wirral area. This pivotal role involves being the welcoming face of the firm and ensuring smooth office operations.
In this dual role, you will warmly greet and assist visitors upon arrival, handle incoming phone calls, and efficiently manage appointments. Additionally, you'll be responsible for maintaining a tidy and inviting reception area, providing essential secretarial and administrative support to senior staff, drafting documents, correspondences, and assisting with transcription tasks. Liaising with clients and other stakeholders to facilitate seamless communication will also be part of your responsibilities.
The successful candidate will have proven experience in reception and secretarial duties, with exceptional telephone etiquette and strong organisational skills. Excellent communication skills and a client-focused approach are essential, along with previous customer service experience, demonstrating a friendly and professional demeanor.
Proficiency in Microsoft Office Suite is required, and familiarity with Proclaim case management and Bighand Audio is advantageous. Prior experience in similar roles, such as reception and private client secretarial positions are preferred as the role will be working very closely with a Private Client Partner.
By joining this esteemed firm it will mean becoming part of a supportive and dynamic team dedicated to providing outstanding legal services. Here, your skills will be valued, and your contributions will play a crucial role in the firm's success. If you're seeking a fulfilling role where professionalism meets a personalised touch, this opportunity is for you.
There is a competitive salary on offer and if this sounds like the role for you, please email your current CV to j.forshaw@clayton-legal.co.uk or please call Justine for an informal chat on 0161 914 7357.
Clayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market, and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site www.clayton-legal.co.uk for our latest blogs and legal news and to keep up to date with current vacancies.....Read more...
Senior Branch Manager
Location: Chichester, West Sussex
Salary: Basic £31k (OTE £55k - £75k)
The Client:
Our client is a reputable estate agency, specialising in residential sales, lettings, land & new home development, and mortgage services.
The Role:
As a Branch Manager, you will lead and manage a thriving estate agency branch, ensuring exceptional customer service and driving business growth.
Duties:
* Provide personalised and professional estate agency expertise to clients.
* Generate new leads and enhance business performance.
* Manage branch profitability and business development.
* Secure property listings and assist vendors in achieving optimal sales.
* Motivate and lead the team, conducting coaching sessions and meetings.
Requirements:
* Previously worked as a Branch Manager or in a similar role.
* Possess prior experience in Estate Agency with at least 6 months of listing experience.
* Proven track record in building strong client relationships and achieving sales targets.
* Genuine interest in helping clients achieve their property goals.
* Full driving license required.
Benefits:
* Competitive salary.
* Company car or car allowance.
* Generous holiday allowance including birthday leave.
* Private healthcare
* Pension
* Life insurance.
Apply now for an exciting opportunity to lead a successful estate agency branch and advance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Branch Manager, Assistant Manager, Property Manager, Lettings Manager, Lettings, Property, Estate
....Read more...