Support and assist with the effective and efficient running of the quality within the Curriculum delivery team for documentation supporting course enrolments and completions
Maintain student/apprentice data records including registers, ULNs, destinations/job outcomes, change requests and other reporting requests
Deal effectively and professionally with telephone and face-to-face enquiries from internal and external customers
Support student enrolments within the Group and work with the central MIS/Marketing teams throughout main enrolment
Liaise with line manager to support College events including parents’ evenings, open evening, and awards event
Training:
Training will take place at Leeds City College, hybrid delivered once a week
Training Outcome:
Qualified Level 2 Customer Service Practicioner
Possibly a full time job
Employer Description:Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your day-to-day tasks will include dealing with telephone enquiries, sending and responding to emails, organising files, progressing jobs to completion, progressing sale and lease renewals.
You will become an integral part of our family run team; the successful applicant will have:
Good communication skills
Computer literature in Word and Excel
Good customer service
Full driving licence and own vehicle are preferred
Training:Business Administrator Level 3.
The apprentice will receive all training on the job in the workplace; they will also have an assigned Educator from Heart of England Training.Training Outcome:It is hoped but not guaranteed that a full-time offer of employment will be given upon successful completion of the apprenticeship.Employer Description:Loughborough Estate Agents, Surveyors and Auctioneers. Loughborough Commercial Property and Residential House Sales and Lettings in and around Loughborough.Working Hours :Monday to Friday, 9.00am to 5.00pm with an hour break and every other Saturday, from 9.00am 12.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Produce mail merges to arrange fire door inspections and to also provide fire door inspection results
Collating data in spreadsheets to upload in to a quote generator system to send out fire door repair quotes electronically and via post
Assist with customer queries
Assist with booking fire door repairs and liaising with our in-house Operations Team
Training Outcome:On successful completion of the apprenticeship, there is strong potential to progress into a permanent Fire Door Administrator or Contracts Administrator role. With experience, the role can develop into Senior Administrator, Contracts Co-ordinator, Compliance Co-ordinator, or Fire Safety/Health & Safety Administration positions.Employer Description:AM Surveying & Block Management delivers professional Block Management and Building Surveying/Consultancy services to developments, estates, and clients across London and the South East. Known for our professionalism, attention to detail, and commitment to delivering exceptional service, we are a growing business with a strong reputation in our sector.Working Hours :Full-time. Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
Your duties will include:
Performing daily BAU activities
Managing support tickets
Managing customer requests and urgent activities.
Occasional customer or Data centre site visits
Training:
Information Communications Technician Apprenticeship Standard Level 3
Training will be delivered both in college and in the workplace
Training Outcome:Potential position upon completion of the apprenticeship. Employer Description:Merge IT is a growing Technology Service Provider who is looking to grow its team with the appointment of a new IT Support Technician. Due to the uptake of the cloud services within our customers and ever changing IT landscape, this role is a critical to the continued development of our company. We will offer extensive on the job training, exposure to a number of new technologies, a varied set of daily responsibilities coupled with an interesting and tailored career development path. We will also offer a dedicated time to develop new skills. Working Hours :Monday - Friday, 09:00 - 17:00.Skills: IT skills,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Main Duties:
Produce mail merges to arrange fire door inspections and to also provide fire door inspection results
Collating data in spreadsheets to upload in to a quote generator system to send out fire door repair quotes electronically and via post
Assist with customer queries
Assist with booking fire door repairs and liaising with our in-house Operations Team
Training Outcome:
On successful completion of the apprenticeship, there is strong potential to progress into a permanent Fire Door Administrator or Contracts Administrator role
With experience, the role can develop into Senior Administrator, Contracts Co-ordinator, Compliance Co-ordinator, or Fire Safety/Health & Safety Administration positions
Employer Description:AM Surveying & Block Management delivers professional Block Management and Building Surveying/Consultancy services to developments, estates, and clients across London and the South East. Known for our professionalism, attention to detail, and commitment to delivering exceptional service, we are a growing business with a strong reputation in our sector.Working Hours :Full-time. Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
JOB DESCRIPTION
Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to:
401K with company match
Company Pension Plan
Health Insurance
Paid time-off Primary Duties and Responsibilities:
Contact businesses to set appointments for our outside sales team
Utilize our client database to track calls and make follow-up calls to create opportunities for establishing new accounts.
Generate interest in our services through marketing campaigns.
Send emails and marketing materials to potential prospects.
Meet attainable call and appointment goals.
Accept inbound calls to set and book appointments.
Follow up with leads who missed an appointment.
Qualify leads to be transferred to the closers
Deliver exceptional customer communication to foster strong customer relationships from the outset.
Maintain accurate conversations, notes, and customer contact in our CRM.Qualification:
Experience in making cold and warm calls.
Experience with using a CRM (Salesforce experience is a plus).
Professional attitude and reliable team member.
Customer Service.
Prioritize call schedules based on need.
Follow directives with excellent organizational and follow-up skills.The salary range for applicants in this position generally ranges between $48,000 and $52,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law..
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Answer incoming phone calls and emails, dealing with customer enquiries and bookings
Process skip hire orders, amendments, and cancellations
Maintain accurate records of jobs, invoices, waste transfer notes, and permits
Manage filing systems (digital and paper-based)
Prepare basic reports for management
Customer Services
Provide friendly and professional service to customers
Resolve customer issues and queries efficiently
Liaise with local councils regarding skip permits when required
Coordinate with drivers and yard staff to schedule deliveries and collections
Update job schedules and driver routes
Monitor skip availability and notify management of shortages
Financial & Compliance Support
Assist with invoicing, payments, and credit control
Ensure documentation complies with waste management regulations
Support audits and compliance checks as required
Training:
One college day per month
Skills coach to visit workplace every 6-8 weeks
Upload work to Aptem
Training Outcome:
Potential full time permanent position
Employer Description:
We are one of West Yorkshire’s best skip hire services.
We are able to provide a range of skips in various sizes for hire in Bradford, Leeds, Halifax, Keighley, Huddersfield, Wakefield and all across West Yorkshire.
At BN SKIPS we know it’s not always easy choosing the right skip. That’s why we have made it simple.
Working Hours :Monday - Friday, 9.00am - 5.00pm or 8.30am - 4.30pm (flexible on either)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Key Responsibilities:
Learn to review client documentation by supporting the team in assessing specifications, identifying key requirements, and highlighting any areas requiring clarification
Assist in tender and quotation preparation by helping compile technical, commercial, and supporting documents in line with client and company requirements
Support customer communication by assisting with responses to client queries and helping manage clarifications during the tender process
Contribute to proposals by supporting the preparation of sales enquiries, tenders, and quotations, ensuring deadlines are met
Ensure accuracy by helping maintain consistency and quality of tender documents in line with company standards and procedures
Manage deadlines by learning to prioritise tasks effectively while working under the guidance of senior team members
Collaborate with other departments including engineering, operations, and commercial teams to gather information required for tenders
Identify risks and support improvement by developing an understanding of commercial risk and contributing ideas to improve tendering processes
Training Outcome:
Once qualified as a Tendering Engineer you will be part of a fantastic team in a professional engineering environment
Excellent career opportunities will be available within the business
Employer Description:Flexible Engineered Solutions (FES) is a leading provider of fluid transfer solutions to the offshore industry.With over 40 years’ experience, FES International has a proven track record in the design, manufacture and supply of products to the oil and gas and offshore renewable energy markets. The company combines technical innovation with excellent customer service, delivering safe, efficient and cost effective solutions, tailored to meet customer demands and market needs.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assisting with the preparation, review, and processing of daily and monthly consolidated invoices, ensuring accuracy and compliance with each customer's unique billing format and requirements.
Assisting with verifying supporting documentation for all invoices to ensure proper authorisation and coding.
Assisting with maintaining detailed records of invoices issued and payments received.
Assisting with recording and allocating incoming payments accurately to customer accounts.
Assisting with investigating and resolving invoice discrepancies and customer queries in a timely and professional manner.
Assisting with collaborating with internal teams (sales, operations, and customer service) to ensure accurate billing and resolving disputes.
Assisting with Completing Track Log (queries).
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:You'll work towards the AAT Level 2 Certificate in Accounting through monthly 1-to-1 online sessions (via MS Teams, so NO classroom OR college). Your AAT Tutor will support you with the study and completion of the Mandatory Qualification 'Certificate in Accounting.' This contains 4 modules that will each take approximately 2 months each to complete. You will sit a mandatory online exam after completing each module that you must pass in order to gain your AAT Level 2 Qualification.Training Outcome:As with any apprenticeship opportunity, if you prove yourself to be a valuable member of the team, there is a strong chance of a permanent post within the business.Employer Description:EA-RS Fire Engineering are a leading UK specialist in fire detection, fire alarms, fire suppression, water mist and sprinkler systems; to meet their customer requirements, they work to understand individual business needs and offers dedicated fire systems consultancy.Working Hours :Monday to Friday 8.30am to 5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Identify new orders to process
Locate and pull stock from different departments
Packing of orders
Dispatching orders
Customer Service
Training:Training will take place at work, we will provide a quiet environment where this can take place.Training Outcome:An opportunity to continue developing with the company, following the successful completion of the apprenticeship.Employer Description:We are a Country, Equestrian and Pet Retailer.Working Hours :30 hours per week, on a rota basis
May include weekend working. Days and times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Logical....Read more...
Uploading content onto social media platforms
Making content for social media
Managing social media accounts
Training:
Work Based Learning
Functional Skills
Multi Channel Marketer
Training Outcome:Progression onto Full-Time EmploymentEmployer Description:At our business, we are passionate about providing an unparalleled shopping experience that caters to your every need. Step into our store, and you'll be greeted by a world of endless possibilities, where quality, variety, and exceptional customer service converge.Working Hours :Monday - Friday 09:30-18:00 (30 minutes unpaid lunch)Skills: Trustworthy,Punctual,Adaptable,Willing to Learn,Interest in Social Media....Read more...
Position: Rooms Division Trainer | Forbes 5-Star Luxury in MediterraneaLocation: Limassol, CyprusSalary: €3,500 – €4,000 Gross per month + bonus The OpportunityAre you a master of the "Gold Standard" in hospitality? We are proud to introduce a brand-new, strategic role within our client’s leadership team: Rooms Division Trainer. This is not just a training role; it is a position designed for a visionary manager-educator who lives and breathes the Forbes 5-Star ethos and is passionate about crafting unforgettable guest experiences through technical and emotional excellence.As the architect of their service standards across Front of House, Guest Services, and Housekeeping, you will be responsible for bridging the gap between operational efficiency and the "CST" (Customized Service Training) focus that defines their brand.The Role
Lead the Standard: Serve as the property expert on Forbes 5-Star standards, ensuring every interaction and service provided across the Rooms Division exceeds international benchmarks.Innovate & Educate: Design and deliver high-impact training programs for FOH and Housekeeping, focusing on both technical precision and the "art of the experience."Operational Excellence: Utilize your Sigma Belt certification to analyze workflows, improve efficiency, and ensure that luxury never comes at the cost of agility.Customer Service Focus: Drive a culture of "Customized Service," empowering our teams to anticipate needs and create bespoke moments for every guest.New Position Creation: As this is a new position, you will have to put things in place working closely with the Rooms Division Manager, Executive Housekeeper and GM.
The Profile
The Expert: Deep, practical knowledge of Forbes 5-Star Standards is non-negotiable. You understand not just the what, but the why behind every requirement.The Architect: You hold a Sigma Belt certification and have a proven track record of using data and process improvement to elevate service levels.The Trainer: You have extensive experience in Front Office or Rooms management within a 5-star environment. You are a natural educator and love driving teams to new heights.The Visionary: You are obsessed with "Guest Experience" and have the charisma to inspire a diverse team to reach peak performance.Languages: Fluent in English (oral and written)
Package & Benefits
Salary: €3,500 – €4,000 Gross per monthBonus: Performance-based annual bonus.The chance to define a brand-new role in one of the world's leading luxury hotels.Continuous professional development and career progression within a global network.
Position: Rooms Division Trainer | Forbes 5-Star Luxury in MediterraneaLocation: Limassol, CyprusSalary: €3,500 – €4,000 Gross per month + bonusIf you would like to have more information about the role, please apply or send your cv to maria@corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
Senior Account Director – High End Logistics & Delivery Business – London - £100K + BenefitsMy client is a high-end logistics and delivery business trusted by luxury brands, designers, and high-net-worth clients.They are currently looking for a Senior Account Director join their team. The successful Senior Account Director will be responsible for managing and developing key client relationships and driving commercial excellence across their portfolio as they continue to grow. This is a senior client facing position and requires excellent understanding of premium service, complex logistics and long-term relationship management.This is a fantastic opportunity for a talented Senior Account Manager to join an exciting high growth business who can offer great exposure and working environment for career development.Responsibilities include:
Leading and developing relationships with key luxury and enterprise clientsActing as the senior escalation point for service, delivery, and commercial mattersDriving account growth through upselling, cross-selling, and long-term contract developmentWorking closely with operations, transport, warehousing, and customer experience teams to ensure seamless deliveryOverseeing account performance, SLAs, KPIs, and commercial reportingContributing to pricing strategy, tenders, and new business proposalsRepresenting the business at senior client meetings and industry events
The Ideal Senior Account Director Candidate:
Proven experience in account leadership within logistics, supply chain, or a premium service environment.A proven track record managing and growing high-value client accountsStrong commercial and contract management skillsExperience working with luxury brands or high-expectation clients.Excellent communication and stakeholder management skillsA calm, solutions-focused approach in fast-paced environmentsLeadership experience with the ability to inspire and develop teams
If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com / mikey@corecruitment.com....Read more...
Are you looking for a relocation opportunity with live in accommodation and evenings off so you have time to unwind and enjoy life outside work? If you’re passionate about providing excellent service and enjoy working with people, Brambles of Inveraray would love to meet you!This cosy award winning hotel and café is looking for a friendly, welcoming front of house supervisor to co-ordinate the entire front of house team and ensure that customers receives a warm welcome and that service runs smoothly.Nestled in the stunning Argyll landscapes, Brambles is a popular café that’s dedicated to crafting delicious dishes and home-baked treats and serving exceptional house-roasted coffee. They offer a great work-life balance with shifts on a rota basis so you can enjoy fantastic perks while working in one of the most picturesque spots in Scotland!What you’ll do:
Ensure the customer receives the warmest possible welcomeOversee day-to-day operationSet clear team goalsMonitor team performance and report training needsListen to team members’ feedback and resolve any issues or conflictsAssist with team building activities
What we’re looking for:
Experience as a team leader or supervisor is essentialGood technical skillsExcellent communication and leadership skillsOrganizational and time-management skillsDecision-making skillsAble to anticipate needsCan work well under pressure, it’s a tourist town and will get busy in the summer months.
What’s On Offer:
Rate of pay up to £32k per annum plus tips (average £25 – £30 per day).Staff meals and discounts.Friendly, supportive team environment.Evenings off so you have time to unwind and enjoy life outside work.Live-in accommodation is available for a small rent.Seasonal Contract from March to November. Opportunity for permanent position.
If you’re passionate about providing excellent service and enjoy working with people, apply now and join the team!....Read more...
This role supports the smooth running of the kitchen at a secure defence site in Bristol. As a Kitchen Porter, you will help maintain high standards of cleanliness, support food preparation areas and ensure the kitchen remains safe, organised and efficient. You will work closely with the wider team to keep operations flowing, assist with deliveries and contribute to a positive, professional working environment. This is a sociable, Monday-Friday role with no evening or weekend work.Because the role is based on a secure site, standard security checks and site‑access procedures will form part of the onboarding process.
Duties include:
Washing up and maintaining cleanliness across kitchen and back‑of‑house areas
Putting deliveries away and storing stock correctly
Assisting across departments as required to support smooth service
Ensuring hygiene and safety standards are consistently met
Following food hygiene, health and safety and company procedures
Supporting the kitchen team with general tasks as needed
Contributing to a clean, organised and efficient working environment
Complying with secure‑site rules, including ID checks and controlled access procedures
Training Outcome:While progression is not guaranteed, Aramark regularly develops team members who show commitment and strong performance.
The apprenticeship will give you strong, transferable skills in cleaning, hygiene and kitchen operations that can support future roles within Aramark or elsewhere in the industry.
Depending on business needs, there may be opportunities to progress into roles such as Cleaning Supervisor, Hygiene Team Leader or multi‑service operative positions.
The Level 2 qualification also provides a pathway into further training such as Facilities Services Supervisor Level 3, Hospitality Supervisor Level 3, or other specialist cleaning and facilities management qualifications.Employer Description:Aramark are a leading food service partner working with organisations across a range of market sectors in the UK. We know that great food is important to everybody and at Aramark their teams share a passion for hospitality, delivering great things for our people, partners and communities.Working Hours :Monday- Friday role with no evening or weekend work.Skills: Customer care skills,Team working,Learner of new skills,Fast paced....Read more...
Main duties and responsibilities:
Support with the setting up service counters, serving food and clear down of area afterwards within the main dining hall area
Support with the cleaning of all crockery, cutlery and service utensils within the plate room area
Contribute towards the delivery of hospitality and events around site including the set-up, service and clear down as required
Present a smart, professional appearance and good personal hygiene
Maintain standards of safety and hygiene per legislation and other statutory requirements
Be aware of Health & Safety and Safeguarding policies to ensure adherence
Have a flexible approach to work and willingness to learn new tasks
Training Outcome:Upon completion of this standard, you may be able to progress to a Level 3 apprenticeship, Senior Production Chef.Employer Description:Our story is one of moral purpose. Imagine a learning community where everyone works collaboratively to plan, spread expertise and tackle challenges together, totally focused upon putting the needs of students first. This is exactly what our Trust aims to be. Rooted in the Midlands, our learning community has grown over the last decade around a compelling vision: Building Brighter Futures. Our Mission Our mission is to make a difference, raising the horizons and ambitions of those who learn, work and live within our diverse communities. Our relentless drive for exceptional outcomes for our students is rooted in a belief that all schools must be consistently strong and stable with a clear culture of always striving for much, much more. Every decision we make is about the young people we serve, their learning experience and their personal development. Our amazing people have these ambitions ingrained in their DNA, always putting the needs of their learners first, focusing on learning and removing barriers to success.Working Hours :37 hours per week, 38 weeks per annum
Mon – Thu: 7.15 am to 3.15 pm, Fri 7.15 am to 2.45 pm (Half an hour lunch unpaid on each day)Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Logical,Team working,Creative,Patience,Health & Safety awareness,Maintain standards of hygiene....Read more...
Do you thrive on building trust and meaningful connections?A respected luxury healthcare provider in Dorset is looking for a Customer Support Advisor with a strong relationship-building mindset to help drive enquiries, build confidence, and convert interest into long-term placements — all while maintaining a genuinely people-first approach.You’ll be the first point of contact for residents and families, guiding them with empathy and professionalism while showcasing the quality, care, and values of the service.Working closely with internal teams, you’ll help ensure every enquiry is handled smoothly, confidently, and with impact.You’ll also take ownership of local brand visibility and networking, building strong referral relationships with healthcare professionals, community partners, and key stakeholders.From strengthening local awareness to nurturing long-term connections, you’ll play a visible role in driving growth and reputation.This is a full-time, permanent role for a Customer Support Advisor.Person Specification
Experience in customer support, client relations, or advisory roles within a healthcare settingExcellent communication and listening skills, with a calm and empathetic approachConfident handling sensitive conversations with professionalism and discretionFull UK driving licence and access to own vehicle
Benefits
Competitive salary with performance-related incentivesSupportive, compassionate, and inclusive working cultureOngoing training and professional developmentWellbeing support and employee benefitsClear opportunities for progression within care services....Read more...
Do you thrive on building trust and meaningful connections?A respected luxury healthcare provider in Dorset is looking for a Customer Support Advisor with a strong relationship-building mindset to help drive enquiries, build confidence, and convert interest into long-term placements — all while maintaining a genuinely people-first approach.You’ll be the first point of contact for residents and families, guiding them with empathy and professionalism while showcasing the quality, care, and values of the service.Working closely with internal teams, you’ll help ensure every enquiry is handled smoothly, confidently, and with impact.You’ll also take ownership of local brand visibility and networking, building strong referral relationships with healthcare professionals, community partners, and key stakeholders.From strengthening local awareness to nurturing long-term connections, you’ll play a visible role in driving growth and reputation.This is a full-time, permanent role for a Customer Support Advisor.Person Specification
Experience in customer support, client relations, or advisory roles within a healthcare settingExcellent communication and listening skills, with a calm and empathetic approachConfident handling sensitive conversations with professionalism and discretionFull UK driving licence and access to own vehicle
Benefits
Competitive salary with performance-related incentivesSupportive, compassionate, and inclusive working cultureOngoing training and professional developmentWellbeing support and employee benefitsClear opportunities for progression within care services....Read more...
Provide day to day marketing support including scheduling content, maintaining campaign calendars, updating contact lists and assisting with coordination of marketing activities across both businesses
Create, schedule, and publish engaging content across social platforms (e.g. Facebook, Instagram, LinkedIn, TikTok), monitor messages and comments, and help grow brand awareness for both companies
Track and report on the performance of marketing campaigns, social media engagement, website traffic, and customer responses to help improve future marketing activities
Assist with the creation, scheduling, and sending of email marketing campaigns, including promotional offers, updates, and newsletters
Support the planning and delivery of SMS and WhatsApp marketing messages, ensuring content is clear, compliant, and targeted to the right customer groups
Help update website content, optimise pages for search engines, and ensure product, service, and blog content remains accurate, up to date, and user-friendly
Assist in setting up, monitoring, and reviewing paid advertising campaigns (e.g. Google Ads and social media ads), helping to track spend and performance against agreed objectives
Training:Multi-channel Marketer Level 3.Training Outcome:There may be progression routes available upon completion of the apprenticeship. Employer Description:We repair Windows PCs, Apple Macs, iPhones, iPads, Android devices, PlayStation, Xbox, and Nintendo consoles, including HDMI port repairs, charging port replacements, and controller stick drift fixes. Our expert team also provides virus removal, system upgrades, gaming PC upgrades and general tech support to keep your devices running smoothly.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Creative,Initiative....Read more...
Support the planning and coordination of domestic and international shipments by road, sea, and air
Assist with preparing and processing shipping and customs documentation accurately
Book transport with carriers and suppliers and monitor shipments through to delivery
Track consignments, update customers, and help resolve delays or delivery issues
Learn and apply knowledge of customs procedures, Incoterms, and compliance requirements
Communicate regularly with customers, overseas agents, and internal teams
Develop strong organisational, problem-solving, and customer service skills
Gain hands-on experience in freight forwarding operations while working towards professional competence
Training:Workbased learning, monthly workshops with your tutor and BIFA specialists, off-the-job training hours to complete your apprenticeship study.Training Outcome:Become a full time permenant employee and grow and develop with the company.Employer Description:We are a Logistics company with years of experience and understanding of the Road Haulage industry. Comprising a fleet of vehicles and a network of operators, we deliver easy, simple & streamlined transport solutions.
We are a transport company with years of experience and understanding of the Road Haulage industry. Our aim is to declutter the industry by providing easy, simple & streamlined solutions to meet our customer needs.
Working Hours :08:30 - 17:00, with lunch hour. This can be discussed at the interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Support the planning and coordination of domestic and international shipments by road, sea, and air
Assist with preparing and processing shipping and customs documentation accurately
Book transport with carriers and suppliers and monitor shipments through to delivery
Track consignments, update customers, and help resolve delays or delivery issues
Learn and apply knowledge of customs procedures, Incoterms, and compliance requirements
Communicate regularly with customers, overseas agents, and internal teams
Develop strong organisational, problem-solving, and customer service skills
Gain hands-on experience in freight forwarding operations while working towards professional competence
Training:Workbased learning, monthly workshops with your tutor and BIFA specialists, off-the-job training hours to complete your apprenticeship study.Training Outcome:Become a full-time permanent employee and grow and develop with the company.Employer Description:We are a Logistics company with years of experience and understanding of the Road Haulage industry. Comprising a fleet of vehicles and a network of operators, we deliver easy, simple & streamlined transport solutions.
We are a transport company with years of experience and understanding of the Road Haulage industry. Our aim is to declutter the industry by providing easy, simple & streamlined solutions to meet our customer needs.
Working Hours :08:30 - 17:00, with lunch hour. This can be discussed at the interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Acting as the first point of contact for customers, answering calls in a professional and friendly manner and building positive relationships
Supporting the sales team by carrying out research on prospective customers and updating information on the in-house leasing system
Assisting with sales and marketing activity, including following up enquiries, preparing customer information, and helping maintain customer records
Learning how to calculate base yields and gross profit margins on deals, with full training provided
Preparing and processing digital documentation for customer signatures
Carrying out scanning, filing and other general administrative duties while developing strong organisational and IT skills
Training:Business Administrator standard level 3.
All training will take place in the workplace.Training Outcome:Full-time position upon completion of the apprenticeship.Employer Description:Our dedicated team of Account Managers have a wealth of experience and will deal with your facility from start to finish.
Because we are a service driven business our success can only be measured by delivering the best outcome for our customers. With over 30,000 transactions behind us, we must be doing something right!
Our team prides itself on working quickly and diligently and that is what our customers have come to expect, so why not “see what our customers have to say”.
CLS’s comprehensive network of Funding Partners and Own Book resources means we will have the finance solution your business needs.Working Hours :Between 9am – 5pm – Monday to Friday.Skills: Communication skills,IT skills,Organisation skills,Administrative skills....Read more...
Acting as the first point of contact for customers, providing friendly and helpful support
Handling enquiries and resolving issues via phone, email, or in-person interactions
Working with the team to create a positive customer experience at every stage
Keeping accurate records of customer interactions and feedback
Collaborating with other departments to ensure smooth service delivery
Ordering materials and equipment to keep projects on track
Logging jobs, uploading documents, and keeping systems updated
Responding to queries and scheduling contractors
Raising purchase orders accurately
Preparing clear and concise reports
Coordinating contractor bookings
Completing administrative tasks within agreed timelines
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship
Permanent position for the right candidate
Employer Description:The Wates Group, established in 1897, is one of the leading privately-owned construction, residential development, and property services businesses in the UK. We employ approximately 3,600 people and work with a wide range of public and private sector customers and partners.Working Hours :Monday - Friday, 8.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Can meet work deadlines,Good time management....Read more...
Customer Service:
Answering inbound customer phone calls and resolving queries where possible
Responding to customer enquiries across multiple platforms including Email, Zendesk, TikTok Shop, and Amazon
Escalating complex customer issues to the appropriate team member when required
Ensuring internal trackers (e.g. complaints log, returns, replacements) are kept accurate and up to date
Supporting the team in maintaining high standards of customer satisfaction and response times
E-commerce platform Support:
Assisting with newsletter creation and email campaign support using Klaviyo.
Supporting ad-hoc reporting and data extraction from Shopify and GA4.
Formatting, maintaining, and updating spreadsheets and trackers.
Assisting with QVC order processing and administrative support.
Supporting general website administration tasks as required.
Sales and Office Admin:
Tracking and logging haulier and courier costs.
Royal Mail invoice tracking, checking, and general support.
Processing, logging, and organising product samples.
Supporting sales preparation activities and admin tasks.
Assisting with e-commerce fulfilment during busy periods when required.
Printing mug designs or other materials provided by the Marketing team when needed.
Ordering and managing stationery and office supplies for all departments.
Supporting general office organisation and day-to-day administration tasks.
Training:
Business Administrator Level 3 Apprenticeship Standard
Work-based mentoring
One day every 2 weeks at Telford College
Assigned assessor to visit you regularly in the workplace
Training Outcome:Once you have completed your Level 3, there is an option to develop within the company. Employer Description:Flower & White is a dynamic and innovative company specialising in high-quality confectionery and gourmet sweet products including meringue bars and bites while emphasizing sustainability and quality.Working Hours :Monday - Friday, 9.00am - 5.00pm.
1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Creative....Read more...
