Safe storage of parts
Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
Monitoring and solving customer problems/enquiries and processing customer’s orders
The parts advisor apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme - ECAT
A parts advisor apprentice will support the dealership, improve sales and provide excellent customer service
Training:Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course. The apprentice will also be required to attend college at the DAF Parts Distribution based in Haddenham, Buckinghamshire on a block release (approximately 2 days every 2-3 months).
An apprentice’s training includes:
Visiting a bespoke college academy
VRQ in the parts industry
Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.
The apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The apprentice’s role will include the following:
Dealing with customers both face to face and by telephone
To process and solve customer service complaints
Look to promote continuous improvement in customer service
Training:Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Industry recognised standard qualification
Level 1/2 Functional Skills in maths and English (if required)
Level 3 Customer Service Specialist Apprenticeship Standard
End-Point Assessment (EPA)
Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing, and receiving stock
Processing payments
Following company procedures
Identifying, sourcing, and ordering parts
Monitoring and solving customer problems/enquiries and processing customers' orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face-to-face, using computerised stock management systems and parts identification programme ECAT. A Parts Advisor Apprentice will support the dealership, improve sales, and provide excellent customer service.Training:
Customer Service Specialist Level 3
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An Apprentice’s training includes:
Industry-recognised Level 2 Customer Service
Practitioner Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Prospects are endless, by having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:We are a local, family-run business with almost 50 years of experience; specialising in used vehicles of all makes and models. If you have a particular vehicle you are looking for, please ask one of our helpful team and we will endeavour to find something suitable for you.
Previously occupied by our sister branch 'Loughborough Kia', our small showroom in mountsorrel is very well equipped to help with all of your used car needs; with main dealer experience in an independent setting we can offer you the best possible service with great value.Working Hours :Monday - Friday, 09:00am - 05:00pm. May include some Saturdays. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Welcome to Warners Citroën Tewkesbury, where our commitment spans over 100 years in the motor industry and 40 years as dedicated Citroën specialists. As one of the largest independent motor dealers in the county, we prioritise the personal touch to ensure you make the most of our award-winning range of vehicles.Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do? Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include: Advising customers on how to solve a problem with their vehicle. Taking orders from customers both face to face and over the phone. Maintaining an ordered stock room and finding parts from stock. Raising invoices for parts sold. Liaising with other members of staff. Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work. We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Customers may include members of the public, service departments of retailers, and garages. Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location. As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include: A willingness to learn Teamwork Quality focus Personal responsibility and resilience Problem solving.Training:As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally. Using a combination of classroom-based training, e-learning, practical training, and application of learning, you will be guided by your trainers and personal mentor along the road to success. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the 17 month programme, you will receive the following: Level 2 Retailer Standard JLR specific certifications.Training Outcome:There are lots of opportunities to develop your career within our expanding retail network. Once qualified, the earning potential for a Parts Advisor is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification. Embedded within your training are the JLR global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path.Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Key Objectives: To supply and sell parts to meet published turnover objectives.
Detailed Responsibilities:
To satisfy all customer requirements and increase all aspects of the parts business through direct selling.
To be fully conversant with all procedures within the department.
To facilitate Trade sales via phone and email.
To facilitate internet sales to the public.
To ensure all customers are dealt with promptly and courteously.
To be fully aware of the usual trading terms of the dealership.
To ensure that parts are correctly checked against delivery notes and that they are binned accordingly, and that all orders are checked before the delivery note is signed.
To ensure that the work area is kept to a high standard of cleanliness.
To maintain acceptable standards of dress.
To maintain up-dated displays at all times as per requirements.
To ensure that old units are returned to the manufacturer in the prescribed manner.
To attend training courses as specified by the manufacturer.
To ensure that the procedures for handling cash, cheques and accounts are fully adhered to.
To report any stock damage or stock losses to the Parts Manager.
To assist in stock checks when required.
The Parts Advisor should be able to pack and load parts correctly and should also be acquainted with all despatch matters.
To maintain good relationships with all suppliers.
To maintain good working relationships with colleagues in other departments.
This job description is not inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Employer.Training:
On the job training and 1-1 sessions delivered by New College Swindon.
Knowledge, skills and behaviours as set out in the Customer Service Practitioner Level 2 Apprenticeship Standard.
Training Outcome:Progression to a permanent Parts Advisor roleEmployer Description:Fish Brothers is a multi-franchise car dealer group based in Swindon. We believe in going the extra mile for our customers. With many returning time after time, we know how important quality and good customer service is. With 70 years of experience in the motoring industry, we are recognised as one of Swindon’s renowned car dealer groups.Working Hours :8.30am to 5.30pm Monday to Friday inclusive with an unpaid break for lunch of 1 hour per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Seetec are recruiting for 3 Customer Service Practitioner Level 2 apprentices to join their team in Exeter. The successful candidates will be the first point of contact with a potential Restart programme participant, ensuring that all participants have a highly engaged & positive experience in moving from Pre-Referral stage to Programme Start.
Duties to include:
Promote the Restart programme positively to ensure potential participants have full understanding of the programme and its benefit to them
Complete the pre-referral process (warm handover meeting) including checking suitability for the programme and liaise with Job Centre staff for referral sign-off
Achieve personal performance targets (Key Performance Indicators), including referral to programme start ratios and customer satisfaction measures
Maintain updated knowledge on all of Restart’s specific services in order to provide the best possible service to participants
Handling inbound calls relating to warm handovers & general enquiries from our participant’s and Work Coaches.
Obtain necessary information from participants to follow prescribed process and a bespoke participant journey, documenting important information for future reference
To facilitate the smooth transition from ’warm handover’ stage to referral and subsequently starting on programme.
Collect and record feedback and information and share with appropriate departments and team members
Build a rapport with all contact points, ensuring the best possible experience, even with challenging customer conversations
Ensures best practice is adhered to and championed
Work flexibly to meet the needs of the project
Accountable for own professional development and undertake necessary training as identified in the Performance Review process. Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults
To handle personal data in accordance with the organisation's data protection policy
Adhere to the company’s policies and procedures always, including Safeguarding, Equal Opportunities, Quality, Health and Safety and IT
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am - 5.00pm.
Friday, 8.30am - 4.30pm.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
Daily duties:
Dealing with customer requirements for services and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction.
Dealing with and planning all sales and service enquiries.
Managing the allocation and handover of customer's new and service vehicles.
Liaising with our workshop team to ensure timely completion of customer vehicles.
You will be required to upsell, making customers aware of the various additional accessories available as well as the service/ warranty plans.
Requirements of the After Sales Operative:
Previous Sales/Service Advisor experience within the automotive industry is preferred.
Prepared to attend Honda Dealer training courses
Diary management.
Training:
Project Manager Level 4 Qualification.
At least 6 hours of your working hours will be spent training or studying.
English and Maths functional skills, unless already obtained.
End Point Assessment preparation.
Training Outcome:Potential for full time employment. Employer Description:We are one of the Britain's longest established and most respected retailers of quadbikes. We are a main dealer for Honda ATVs as well as selling quality second hand quads. We also offer servicing, repairs and maintenance either here at our workshop or on site.Working Hours :Monday - Friday.
Between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative,Physical fitness,Use of initiative,Telephone Skills....Read more...
Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
Whilst the role may vary by employed based on the specific needs to the location, the duties of a Parts Advisor Apprentice will typically include:
Building relationships with internal and external customers
Taking orders from customers in person and over the phone
Maintaining stock room
Identifying parts
Processing payments for parts sold
Working with technicians to ensure they have the correct parts to complete their work
Training:
The Vehicle Parts Advisor role follows the Customer Service Practitioner Level 2 standard
The Programme typically lasts between 12 and 24 months depending on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your Volvo Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’re qualified
Training Outcome:There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Holden Group is a family-owned group of Car Dealerships in Norwich & Kings Lynn, Norfolk and Bury St Edmunds, Suffolk. Holden Group has been looking after customers since 1928. We represent the Kia, Volvo, Honda, Renault, Dacia, and MG brands in Norwich, Bury St Edmunds and surrounding Norfolk and Suffolk areas. Holden offers new, nearly new and approved used cars and vans for sale to private and business clients. We offer servicing, repairs and maintenance for Norfolk & Suffolk motorists from its Norwich, Kings Lynn and Bury St Edmunds sites, all at affordable prices. We pride ourselves on having a trusted reputation for being knowledgeable and offering an honest and enjoyable experience.Working Hours :A typical working week could be 40 hours Monday - Friday 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designated offices.
Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors, the apprentice Admin Assistant will provide consistent and courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone looking to start their office-based career.
Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am - 5.00pm.
Friday, 8.30am - 4.30pm.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas.
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars.
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records.
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment.
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs.
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns.
Supporting the office with any other admin duties as required.
Training:On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am - 5.00pm.
Friday, 8.30am - 4.30pm.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams.
Duties will include:
They will oversee a variety of administrative and clerical activities including finance duties
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc)
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:Business Administrator Level 3 Administrator Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position
Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am - 5.00pm and Friday, 8.30am
- 4.30pm. 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas.
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars.
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records.
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment.
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs.
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns.
Supporting the office with any other admin duties as required.
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am - 5.00pm.
Friday, 8.30am - 4.30pm.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:Business Administrator Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps. Training Outcome:An Apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4.30pm
1-hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position
Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday:
8.30am- 5pm
Friday:
8.30am- 4.30pm
1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas.
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars.
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records.
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment.
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs.
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns.
Supporting the office with any other admin duties as required.
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am – 5.00pm.
Friday, 8.30am - 4.30pm.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas.
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars.
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records.
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment.
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs.
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns.
Supporting the office with any other admin duties as required.
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday 8.30am – 5pm
Friday 8.30am – 4.30pm
1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas.
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars.
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records.
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment.
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs.
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns.
Supporting the office with any other admin duties as required.
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday 8.30am – 5pm
Friday 8.30am – 4.30pm
1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors, the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas.
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry.
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars.
Supporting onboarding of participants onto programme.
Entering and updating company, employee, and client records.
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment.
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs.
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns.
Supporting the office with any other admin duties as required.
Training:On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday between 8.30am – 5pm. Friday 8.30am – 4.30pm. 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
Duties will include:
Training will be provided through classroom and on-the-job learning
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc)Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position
Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 4.30pm. 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices.
Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career.
Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
Identify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position
Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday:
8.30am- 5pm
Friday:
8.30am- 4.30pm
1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas.
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars.
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records.
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment.
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs.
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns.
Supporting the office with any other admin duties as required.
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activitiesQuarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am - 5.00pm.
Friday, 8.30am - 4.30pm.
1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment.
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday 8.30am – 5pm
Friday 8.30am – 4.30pm
1 hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
Visiting service users in their own home and in the community
Offer social, domestic, personal care and palliative care
Companionship
Fluid and nutrition support
Outreach support
Light domestic duties
Training:The Apprenticeship Standard is Level 2 Adult Care Worker.
You will be required to attend St Austell College a day a week as part of your apprenticeship training. You will receive on and off-the-job training and support from an assessor and an apprenticeship advisor.Training Outcome:Progression to the Level 3 qualification and full time employment. Employer Description:South Western Care Services was established in 2011 by Mrs Tracey Marie Thorpe - following a career in care in both carer and managerial roles Tracey decided to put her knowledge, training and experience into setting up her own domiciliary care agency providing quality care to the elderly within their own homes with the help of a team of experienced, dedicated carers and office staff that have joined force with Tracey over the years.
Tracey is the registered provider with the Care Quality Commission, who regulate the service. All inspections and outcomes can be found at www.cqc.org.uk . In 2019 Tracey's daughter Rosie Thorpe became a registered manager of South Western Care Services.
• Commissioned by Cornwall Council and the NHS.
• Cover Helston, Mullion, Porthleven, Hayle & surrounding villagesWorking Hours :Shifts available 7am - 3pm or 3pm - 10pm.
Shifts can be flexible depending on availability.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
Working in an exciting and busy environment the Customer Service Advisor Apprentice will be the front-line support for the busy service department.
The Apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.
The apprentice’s role will include the following:
Dealing with customers both face-to-face and by telephone
To process and solve customer service complaints
Look to promote continuous improvement in customer service
Training:Apprentices will be working and will be trained within the dealership and a skills coach will visit at least every 28 days as a part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
Level 2 Customer Service Practitioner Apprenticeship Standard
The training schedule has yet to be agreed upon, further details will be made available at a later date
The apprenticeship will take a minimum of 12 months to complete.Training Outcome:
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless by having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level
Employer Description:Group 1 Automotive is an international automotive retailer group and has come to be a trusted seller of vehicles by a range of marques. With over 70 sites currently operating in the UK, we believe in nothing less than automotive excellence, which is at the forefront of our customer service. Our long history has positioned us at the very pinnacle of automotive retailing as we continue to exceed our customers’ expectations. Made up of subsidiary groups, Group 1 Automotive have dedicated specialist teams who strive to deliver a quality of service that cannot be found elsewhere. We will always put your needs first, making sure that you are on the road without any stresses or worries. Whatever your needs, our team of manufacturer experts are here to provide an unrivalled experience for you and give your vehicle all the care and attention it deserves.Working Hours :Monday - Friday, daytime hours. Shifts to be confirmed (TBC).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
