You will work within the following main areas:
For Employers:
Respond to enquires via apprenticeships@runshaw.ac.uk or telephone
Process and produce key apprenticeship paperwork, required for funding purposes, to enrol learners onto programme
Create new vacancy opportunities on our CRM and Runshaw website
For Students:
Respond to enquires via apprenticeships@runshaw.ac.uk or telephone
Process key apprenticeship paperwork, required for funding purposes, to enrol learners onto programme
Create student accounts on internal CRM
BKSB Session Support: Handle bookings, student communications, and session setup
General Administration & Support:
Support the running of the department’s social media accounts, working with the Marketing and Partnerships Co-ordinator to produce content based on recommendations by the team and Head of Employer Relationships
KEY RESPONSIBILITIES:
General administration tasks required on request, such as: data entry, producing reports, creating spreadsheets, research tasks
Event/Meeting Coordination & Support: Order marketing materials (banners, flyers). Provide onsite event support as needed. Manage room bookings, reception duties, and catering
Promotion - sending mailers to partners to promote our services
Finance - create invoices & handle E-bis-related tasks
Team Meetings: Take minutes, prepare agendas, and conduct data analysis for team and planning meetings
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Potential for future career progression.Employer Description:Runshaw College has long been recognised as one of the most successful colleges in the country, renowned locally and nationally for our exceptional results, friendly and supportive culture and focus on putting the learner at the heart of all that we do.Working Hours :Monday to Friday 8.30am - 4.30pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
A varied role which encompasses student enrolment work, marketing and other more general administrative duties, the key responsibilities will include:
Post interview contact
Follow up calls post enrolment
Ensuring student access to CRM
Ensuring student access to Moodle
Processing enrolment letters
Delivering a personal approach throughout the student enrolment process
Reviewing reports and campaigns to attract students to enrol
Review campaigns, amending if required
Keeping campaigns up to date
Reviewing sales figures
Putting in uplift action plans for weaker venues
Reviewing outstanding paperwork
Understanding and actioning the marketing plan
Looking for new marketing opportunities
Understanding what is and isn’t working in the marketing plan
Ensuring the website is up to date
Virtual open days
Drop-in sessions for perspective students
Sending out brochures
Dealing with applications
Actioning enrolments
Taking payments
Spot checking the CRM system
Training:
Business Administrator Level 3 Apprenticeship Standard
On job training on systems, processes, courses
Training Outcome:
Possible full-time job at the end of a successfully completed apprenticeship
Employer Description:Established in 1998, Chrysalis has over 25 years' experience in counselling and hypnotherapy training. A not-for-profit organisation, we put our students at the heart of everything we do with our courses and training methods designed to meet every need.Working Hours :Monday - Friday, shifts to be confirmedSkills: Self-motivated,Proactive,Excellent organisation,Team player,Uses own initiative,Good communications skills,Good listening skills,Punctual,Good attention to detail,Reliable,Superior telephone manner,Eager to learn,IT literate....Read more...
Qualify leads by phone or email to understand requirements
Update leads maintenance via RGK CRM system
Running chat box, helping customers and qualifying leads through the chat box
Control the maintenance of demo stock – incl. adding updates/ return chair locations etc
Assistance with product handover planning
Photography of events, products and lifestyle
Adding tasks to mobility advisors’ calendars if required
Represent the company in the appropriate standard at events, tradeshows and visits
Provide a flexible approach to working times to aid the sales process
Training:
On the job training within the Sales & Marketing Departments
Carried out at the place of work
Regular Teams meetings regarding Apprenticeship studies
Training Outcome:
Progression within various departments
Employer Description:UK based manufacturer & supplier of wheelchairs for sports & active lifestyles. Covering nearly all sports.Working Hours :Monday to Thursday 8.00am - 5.00pm (30-minutes lunch break at 12.30pm)
Friday 8.00am - 2.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative....Read more...
To provide administrative support to the depot operations. – answering telephones, responding to emails, filing paperwork, raise paperwork for incoming loads, book transport for the collections and sending paperwork out to customers along with details of when the collection will take place
Confirm customers’ orders to raise invoices and process purchase invoices
Order stationary and consumables
Input data into CSG’s in-house computer databases and other administrative computer systems
Produce customer reports for the Quarterly Hazardous Waste Returns
Create Reports on CRM System to show monthly customer spend
Create report to analysis how long ago we have collected a certain waste stream from a customer
Attend sales meeting and take minutes
Process Sales and Purchase Invoices
Liaise with operational staff and other departments and depots within CSG to ensure information is accurately and quickly shared
Be able to demonstrate admin systems to other departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:For more than four decades, CSG has operated as a professional specialised cleaning company, specialising in office building and commercial services. Over the years, we have grown the business steadily and consistently, and our strong retention rates demonstrate our commitment to providing high levels of service.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Analytical skills,Logical,Creative....Read more...
Answering and actioning/triaging incoming emails, calls, post and online chat from members and other stakeholders
Taking end-to-end ownership of member queries so ensuring high levels of service at all times
Processing member subscriptions, arrears, and updates and Administering membership CRM system
Monitoring incoming enquiry data in line with KPIs to ensure customer service standards are adhered to and processes/procedures are developed effectively
Assisting all other functional directorates across the institution with front-line member initiatives
Updating the website with event details
Acting as a support function on member webinars ensuring our members are supported
Training:Level 3 Business Administrator Apprenticeship Standard:
You will receive support from an assessor to help you prepare for your End Point Assessment covering:
Knowledge
Skills
Behaviour
You will attend online masterclasses every other week for 1 day
Maths & English Level 2 (if required)
Training Outcome:
Although it is not guaranteed, there is the potential for a full time role following the completion of the apprenticeship
Employer Description:Founded in 1922, the Institution of Chemical Engineers (IChemE) is the UK-based and internationally recognised qualifying body and learned society for chemical, biochemical and process engineers. We exist to advance chemical engineering’s contribution for the benefit of society.Working Hours :Monday - Friday, 09:00 – 17:00.
Minimum 30-minute unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Learn how to become confident with new business lead generation, where you'll be calling leads to book meetings - oh and get this! Your commission is paid for all the meetings that you've booked!
You'll get to develop and cultivate relationships with C-Level Executives to understand technology challenges, requirements and visions
You'll be offering prospects educational-based marketing material to create opportunities and generate meetings
Get to grow your ongoing relationships with existing prospects; this could be via the telephone, email or face-to-face meetings Plus, you'll even get to socialise with them through lunch, pub meetings or by attending exhibitions/events
Manage CRM data and create dashboards for sales strategy and decision-making
You'll have full messaging capabilities across the complete marketing estate
Research & develop on new marketing solutions/innovations.
Gain exposure to marketing platforms, Google, AdWords, Twitter, LinkedIn, Instagram, Hootsuite and Google Analytics
Become confident to manage and oversee the marketing campaigns & initiatives
Get involved with social media administration and community engagement
Training Outcome:The role offers a permanent role upon completion of the apprenticeship depending on performance.Employer Description:3Gi is a digital transformation and managed IT services company that helps businesses optimize their technology infrastructure, manage cloud solutions, and improve workforce efficiency. They offer services such as cloud management (AWS, Azure), cybersecurity, governance, DevOps, and AI-based solutions like robotic process automation and data analytics. By focusing on enhancing digital strategies, they assist businesses in managing risks, reducing costs, and aligning tech with business objectives.Working Hours :Monday to Friday 08:30 to 17:30.Skills: Communication skills,Attention to detail,Organisation skills,Time management skills,Reliable....Read more...
General duties including (full training will be provided):
- Order Processing & Management:
Accurately process sales orders from initial enquiry through to delivery.
Update customers on order status and delivery schedules.
Liaise with internal departments (such as warehouse, logistics, and finance) to ensure smooth execution of orders.
Processing of credit card payments over the phone.
- Customer Service Support:
Handle incoming calls and emails from customers all around the world, providing product information and resolving queries.
Maintain strong customer relationships by responding to requests efficiently and professionally.
Assist in managing customer accounts, including credit checks and maintaining account information.
- Sales Support:
Work closely with the sales team to provide administrative support, including preparing quotes, order confirmations and sales reports.
Attending trade exhibitions (1-2 per year), which includes some time away from home.
Update CRM systems with accurate customer data, leads, and sales activities.
- Reporting & Data Analysis:
Generate sales reports and track performance metrics for internal use and management review.
Monitor stock levels and coordinate with the procurement team to ensure availability of products.
- Documentation & Compliance:
Ensure all sales documentation, including contracts, quotations, and orders, is accurately filed and compliant with company policies.
Assist with the preparation of tenders and bids for key customers.Training:On the job training will be done at our head office for the role itself.
4 days a week in the workplace and 1 day a week at collegeTraining Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate. There are several opportunities for career progression on completion within the group. TRS/Certex are part of a much larger group which would open the doors to further job roles down the line.Employer Description:TRS are a division of Certex UK, and a manufacturer of safety harnesses for all aspects of motor racing, from club level through to professional teams. TRS also manufacture non-motorsport harnesses for other industries such as marine, military and light aviation. TRS are the UK’s leading harnesses manufacturer.Working Hours :Monday -Thursday 8:30am – 5pm. Friday 8:30am – 3:15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
For over 12 years, we’ve been trusted by high-profile clients like Publicis Media to place top-tier talent within leading brands such as L’Oréal, LVMH, Rolex, TikTok, and Meta. We take pride in our long-term partnerships and our commitment to transforming businesses through exceptional talent. We also work with 50% of independent and network agencies and client-side roles, helping build teams that drive success.
The Role:Take your first step into the world of recruitment! We’re looking for a motivated Junior Consultant to join our team. This is an exciting opportunity to work closely with some of the most influential names in the advertising industry
What You'll Do:• Work with High-Profile Clients: Help place top talent in teams at leading companies.• Database Management: Utilise our industry-leading CRM & ATS, Loxo, which currently holds 85,791 and growing candidate profiles.• Candidate Engagement: Conduct pre-screening calls and build strong relationships with candidates, supported by our offshore resourcing team. They’ll initiate conversations and work around the clock to support your candidate search.• Client Interaction: Engage confidently with clients, building trust quickly and understanding their recruitment needs.• Training & Development: Receive full training on our recruitment processes, including the latest AI tools like Dripify.• Work-Life Balance: Enjoy a supportive work environment with practical perks and respect for your time, both in and out of the office.
What We’re Looking For:• Interest in Sales & Positive Energy: Recruitment experience isn’t required, but a strong interest in sales, enthusiasm for building client relationships, and a can-do attitude are essential.• Solution-Oriented & Trainable: We’re looking for someone who enjoys problem-solving, is eager to learn, and thrives on receiving and applying training.• Process-Oriented with Strong Administrative Skills: Our role involves extensive candidate tracking, so being organised and methodical is key.• Team Player: Collaboration is at the heart of what we do; we want someone who contributes positively to the team dynamic.
• Communication Skills & Rapport-Building: You should be confident and clear on the phone and in online meetings, with a knack for building rapport quickly.
• Driven & Target-Oriented: Passionate about hitting targets, making deals, and celebrating achievements and recognition.
Why Poole & Partners Ltd?• Supportive Team Environment: You’ll have a great team working alongside you, helping you grow and succeed.• Be Part of a Partner-Driven Culture: Every employee is considered a partner in the business. We value positivity and passion in what we do.• Innovative Tools: We provide the best tools in the industry, including Loxo CRM, LinkedIn Recruiter, and SalesQL, supported by AI-driven automation.• Career Growth: Recruitment is fast-paced and ever-changing; we ensure you’re always learning and developing your skills.Training:
Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard Qualification.
This apprenticeship aligns with The British Institute of Recruiters for Certified Agency Recruiter (Cert PRec) and Specialist in Talent Acquisition and Retention for In-House Recruiters (STAR) of which upon completion your will be awarded the acronyms after your name.
Full on-the-job training will be delivered by Poole+ Partners.
Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd.
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent).
All training will be delivered within the workplace during working hours.
Training Outcome:Recruitment is fast-paced and ever-changing; we make sure you’re always learning and growing.If you have the desire for sales/recruitment, there is potential for future career progression. There are various opportunities available with the employer should you be successful within the progression of your apprenticeship.Employer Description:We are a recruitment and executive search consultancy, providing services to Media, Digital and Technology industries.
We are defined by our key beliefs;
+ We are passionate about our Clients’ business
+ We are enablers of accelerated change, driving business transformation through talent
+ We build long-term partnerships
Our experience includes resourcing entire Digital departments through to securing specific, transformational talent.
Our Client partners extend from start-ups through to FTSE 100 businesses.Working Hours :Monday to Friday- 9:15 AM – 5:45 PM. Early finish every Friday and hybrid working options available upon completion of training.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Methodical,Passion for recruitment,Confident,Interest in Sales....Read more...
Your responsibilities will include:
· Gain a deep understanding of Forthay Granola’s purpose, activities, goals, values, and vision for the future.
· Assist in the creation of social media newsletters and campaigns.
· Learn to use Klaviyo (CRM system) to manage communications with wholesale and online customers.
· Process online sales and prepare orders for dispatch in a timely manner.
· Learn to update the Forthay Granola website and maintain online records as needed.
· Regularly audit ingredients, stationery, and printing stock levels to ensure they are satisfactory and organized.
· Maintain an up-to-date supplier ingredients costing spreadsheet, reporting any changes.
· Engage with wholesale stockists professionally via phone and email.
· Record orders and communicate updates regarding new products, processes, or procedures.
· Prepare granola bags, labels, and branding, ensuring all products are correctly labelled with batch numbers and sell-by dates.
· Prepare and send out sample boxes for potential new stockists, documenting all relevant details.
· Follow established procedures for administering all outgoing Royal Mail post and packages.
· Understand and adhere to all relevant laws and regulations, including data protection, health and safety, food hygiene, and food allergy management – full training provided.
· Assist in packing and administration tasks prior to the distribution of deliveries.
· Maintain all administration records and processes with accuracy and attention to detail.
· Actively support colleagues across all aspects of the business.
· Communicate to suppliers, stockists and customers on the phone and via email, delivering excellent customer service at all times
· Engage in problem-solving and initiate process improvements to save time, reduce costs, and enhance the customer experience.
· Participate in Product Preparation and Baking Processes
Training:Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College.Training Outcome:Successful completion of the apprenticeship could lead to a full time job as company administrator.Employer Description:Forthay Granola was created in the farmhouse kitchen of our bed and breakfast, situated in the idyllic location in Gloucestershire’s Cotswold Hills, an Area of Outstanding Natural Beauty (AONB). We have always made gluten free granola as part of our guests’ breakfast. The guests raved about our granola and thankfully persuaded us to sell it by the bag. Each bag is handmade and freshly baked to order.
That was 4 years ago, we now supply granola and muesli to over 140 farm shops, deli’s, boutique hotels and cafes around the South of England. We have won several Taste Awards from the Guild of Fine Food and with this new appointment plan to expand nationally.Working Hours :Working hours Monday – Friday start 9am variable hours over 4 to 5 days a week depending on projects. Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,ability to multi-task,Time management....Read more...
The apprentices would undertake the relevant training to be able to do the following tasks on completion of their apprenticeship:
Design products and electrical switchgear systems using CAD software
Prepare detailed quotations from customer-supplied Electrical SLD drawings, electrical schedules, and technical specifications for a range of LV Distribution equipment
Keep existing quotations up to date, as and when new information is provided communicating any changes with customers.
Adhere to company standards and guidelines when analysing and providing estimations
Maintain relationships with existing clients, keeping a sales-minded attitude, and seek out and build relationships with new clients
CRM entry to keep detailed records of all quotations.
Balance multiple enquiries/ quotations at once, ensuring each reaches the client by the deadline required.
Prepare RFQs for materials, equipment, transport and labour costs, collecting quotes from suppliers and sub-contractors
helping plan job timescales /assessing the levels of risk on a project
Training:
Candidates will work toward a level 3 Engineering standard
Btec Level 3 Technical Certificate
End point assessment will take place at the end of the apprenticeship
Training Outcome:Full time position upon completion of the apprenticeship.Employer Description:Northern Switchgear & Controls Ltd specialise in the design and manufacture of HV/LV packaged sub stations, low voltage electrical switchboards, power distribution units, motor control panels, final power distribution and control equipment.
Northern Switchgear & Controls Ltd was founded in 1993 and set out to provide purpose made Low Voltage Switchgear and Control Gear Assemblies for the UK market. Typically these industries require more than a standard system that component manufacturers offer.
As our business has grown we have developed an enviable reputation for providing our quality systems and products to organisations and projects both within the UK and internationally with export orders forming a useful percentage of our business.
Most recently we have been involved in major projects around the world including work for McDermott Engineering, M W Kellogg, Dupont, Brown & Root and Conoco for Gas Fields, Crude Oil Plants, ESSO, Tyco Thermal Systems, Fluor Intercontinental and USAF. In the UK we supply the Construction, Pharmaceutical, Process, Leisure, Smelting, Marine, MOD, Utility, Electricity Supply, Offshore, Retail, Telecommunications and Commercial Industries.
With our dedicated team of experienced engineers we are able to offer total solutions to our client ‘a one stop engineering shop’ whether a standard or purpose made system at a realistic cost. Northern Switchgear & Controls Ltd deliver on time, respond quickly and efficiently to your requirements and believe in working together with all involved to provide value engineered solutions.Working Hours :Monday - Friday (37.5 hours per week). Times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Roles and Responsibilities:
Planning and scheduling:
Coordinate planning of weekly schedules with Programme Manager for staffing and cofarmer participation
Manage the weekly attendance register and keeping coherent, consistent records of attendance and absence across all sites
Coordinate communications of regular processes and events (quarterly trustee meetings, social events, co-farmer reviews) with appropriate staff/participants
Communicate planned changes to programmes, (service shut downs, outreach visits etc) with co-farmers, families and support teams
Manage the Farm:
Ability calendar and weekly schedules to keep the team up to date (cofarmer sessions at our various locations; taster sessions for co-farmers and volunteers, staff absences, occupational therapy student placements, training, meetings and events)
Programme documentation and compliance:
Support lead staff to embed new CRM data management system to keep records secure by providing data input to transfer records and systems to new set up
Maintain and update new systems or protocols for recording/storing information as needed, ensuring GDPR compliance together with CEO and other staff
Process DBS checks for volunteers and new staff members
Programme resources:
Maintain and order supplies to resource the programme (kitchen consumables, office stationery, cleaning supplies, outdoor tools and equipment, First Aid provisions)
Maintain inventory of IT supplies and support with issuing tech to new starters, replacement of old devices
Liaise with IT support team to resolve issues as and when necessary
Management team support:
Provide administrative and organisational support to the Farm
Ability management team, including Board of Trustees if required
Provide support for comms, marketing and event organisation
Take minutes at regular Team Meetings as required
Enquiries:
Deal with phone call and email general enquiries, either responding to these or forwarding them to an appropriate member of the team
Manage info@ email inbox
Respond to and deal with issues that arise during the day (co-farmer absences, transport issues, sickness, resources/equipment needs, unplanned events)
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Fixed Term 2 years with view to subsequent extension
Employer Description:FarmAbility works in partnership with farms and growing spaces to enable people to benefit from regular, active engagement in productive, outdoor activities with enthusiastic and experienced support as needed. This engagement with land and animals brings significant benefit to physical health and well-being.Working Hours :Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Skills an apprentice will learn (during on job and off-site training programme)
Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively
Closing Sales: Be attuned to verbal and non-verbal buying-signals and move to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively
Collaboration and teamwork: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively
Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems
Technical Engineering insight and practical knowledge of the Speciality Gas Industry Sector and equipment used herein supplied and manufactured by Spectron GCS (UK) Limited
Training:
Level 4 Sales Executive apprenticeship, including group and one-to-one sessions with a dedicated apprenticeship tutor
Coventry-based
Functional skills in maths and English (if required)
Training Outcome:Spectron Gas is part of Messer Gases Group of Companies and as such has around 11,500 employees around the world with operations globally so there are a number of progression avenues available, it also runs the MEC academy for younger employees to meet and go on training around the world for their personal development.
Achievement of the standard meets the eligibility requirements for Sales Certification at Level 4 with the Institute of Sales Professionals (ISP).Employer Description:Spectron is a global player in the manufacture and supply of gas handling equipment into many differing industrial markets, it is part of Messer Gases the largest privately owned Gas supplier in the worldWorking Hours :Monday - Friday, hours to be confirmed at interview stage.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
