Commercial Vehicle Sales Executive
Job Title - Commercial Vehicle Sales Executive
Location Caerphilly
Salary up to £60000 per annum OTE
Hours Monday to Friday 8am to 5.30pm
My client a global commercial vehicle manufacturer is seeking an experienced Commercial Vehicle Sales Executive to join their team.
Commercial Vehicle Sales Executive Job Role
- Initiate contact with potential customers, whether through walk-ins, phone inquiries, or online inquiries, and provide them with information about our new vehicle inventory.
- Conduct thorough needs assessments with customers to understand their preferences, requirements, and budget constraints.
- Maintain up-to-date knowledge of all new vehicle models, features, specifications, and pricing options to effectively educate customers and address their queries.
- Guide customers through the entire sales process, from initial contact to vehicle delivery, ensuring a seamless and positive experience at every stage.
- Negotiate pricing, financing options, trade-in values, and other terms to reach mutually beneficial agreements with customers.
- Assist customers with completing necessary paperwork and documentation related to vehicle purchases, financing, and trade-ins.
- Build and maintain strong relationships with customers to encourage repeat business and referrals.
- Follow up with customers after the sale to ensure satisfaction, address any concerns, and encourage feedback.
- Meet or exceed monthly and quarterly sales targets set by the depot.
- Conduct research to develop and increase the customer base in the region.
Commercial Vehicle Sales Executive Requirements
- Ability to deal with all levels of customer service and deliver customer service excellence.
- Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers.
- Strong negotiation and closing skills, with a focus on delivering exceptional customer service
- A passion for automobiles and a genuine interest in staying updated on industry trends and new vehicle technologies.
- Proven experience in automotive sales or a similar role, preferably within the LCV sector.
- The ability to organise work on own initiative and work under pressure.
- The ability to identify opportunities for business development within the region.
- Proficiency in using sales management software and CRM systems.
- A valid driver's license and a clean driving record.
Commercial Vehicle Sales Executive Benifits
- 20 days annual leave + Bank Holidays
- 3 x Life Assurance
- Company Pensions contribution
- Bonus, incentives and commission schemes
If you are interested in this Commercial Vehicle Sales Executive role please apply via this advert or contact John Barnes at Holt Recruitment on 07955081481....Read more...
Key Responsibilities
1. Online Sales & Customer Support
Respond to customer enquiries received through email, website forms, live chat, and social platforms.
Provide product information, pricing, availability, and order updates.
Convert inbound leads into sales opportunities through effective communication.
2. Order Processing & Administration
Process online orders accurately within the CRM/ERP system.
Coordinate with warehouse, logistics, and finance teams to ensure timely delivery and invoicing.
Track order status and proactively resolve delays or issues.
3. Digital Catalogue & Content Management
Maintain accurate product listings, pricing, descriptions, and images on e-commerce platforms.
Support promotional updates, discount campaigns, and seasonal product changes.
Ensure data consistency across all digital channels.
4. Sales Reporting & Analytics
Prepare daily, weekly, and monthly sales reports.
Monitor KPIs such as conversion rates, order volumes, and customer satisfaction.
Identify trends and opportunities to improve online sales performance.
5. Internal Coordination
Work closely with marketing to support online campaigns and product launches.
Liaise with the sales team to share customer insights and lead information.
Support management with administrative tasks and project coordination.
Training:Training will take place on-site at Optiproducts Ltd, 110, 114 High St, Bloxwich, Walsall WS3 2DG.Training Outcome:A Trade Supplier Apprenticeship (typically Level 2) serves as a foundation for a long-term career in the merchandising, construction, and industrial supply sectors. It equips individuals with both warehouse logistics and trade counter customer service skills.Employer Description:Optiproducts LTD, offers a vast product range, including huge savings on Bikes, Cycling Accessories, Roof Bars, Roof Racks, Bike Carriers, Car Ramps, Car Mats, household goods and many more productsWorking Hours :Monday to Friday 9am to 5pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your role will be to ensure the smooth operation of payroll and ensure that all contractors are compliant in line with company, clients, and legal requirements. You will ensure all systems and data is up to date and that you provide friendly and accessible and customer service to the highest standards and that promotes company values.
Duties will include:
Contractor Timesheets & Payroll:
Submit and verify timesheets meet deadlines and accuracy standards
Chase missing or unapproved timesheets
Resolve timesheet and payroll queries
Clear payroll with Line Manager, flagging any issues
Compliance & Documentation:
Verify right to work and collect references per client requirements
Process DBS checks and ensure all compliance documents are complete and signed
Maintain accurate contractor files, regularly chasing missing information
Keep CRM and databases up to date in line with GDPR
Communication & Admin Support:
Handle general phone, email, and payroll enquiries
Log and escalate correspondence, compliments, and complaints appropriately
Provide ad-hoc support to meet team targets
Keep Line Manager informed of compliance progress
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Monday - Thursday - 9am - 6:30pm, Friday - 10am - 5pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Duties will include:
Source and pre-screen candidates using platforms like CV Library and Reed to identify the best talent for client vacancies.
Conduct high-volume cold calls (up to 70/80 call per day) to potential candidates and clients, promoting opportunities and building relationships.
Support recruitment consultants with shortlisting, arranging interviews, and providing updates to both candidates and clients.
Create, post, and monitor engaging job adverts across multiple platforms.
Maintain and update CRM and ATS systems, keeping candidate and client records accurate and up to date.
Provide guidance and feedback to candidates throughout the recruitment process, managing correspondence professionally via phone and email.
Assist with admin compliance, reference requests, and processing agency worker timesheets.
Work towards personal and team targets, contributing to the consultancy’s growth while developing your own career.
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Upon successful completion of the apprenticeship, there is the potential to progress into a permanent Recruitment Consultant role within the business. Continued development and career progression are encouraged, with opportunities to grow into senior recruitment or management positions over time.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Mon - Thu - 9 a.m. - 6:30 p.m., Fri 10 a.m. - 5 p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Core Responsibilities:
Manage and maintain the CRM system, ensuring all leads and opportunities are accurately recorded and updated
Act as the first point of contact for inbound sales enquiries (email, phone, web)
Qualify incoming leads and assign or escalate appropriately
Support the CRO in tracking and progressing all opportunities through the pipeline
Coordinate follow-ups, meetings, site visits and sales calls
Prepare and issue quotes, proposals and supporting documentation
Maintain consistent communication with prospects to nurture relationships
Ensure timely responses to all enquiries and minimise lead drop-off
Sales Support:
Assist in building and managing sales campaigns
Track conversion rates and identify bottlenecks in the sales funnel
Support outbound lead generation activities where required
Prepare reports and dashboards for the CRO
Customer Experience:
Ensure a smooth and professional journey from enquiry to sale
Act as a liaison between sales, design, operations and customers
Maintain clear and consistent communication throughout the sales process
Training:
You will do your training with Next Level Training
You will be working towards your level 3 Business Administration Apprenticeship
Training Outcome:
This apprenticeship could lead to a career in sales, customer support, or administration
Employer Description:Welcome to Green Flare, where innovative ideas meet elegant engineering.
With more than three decades of combined experience, we pride ourselves on the design and installation of bespoke renewable energy solutions for homes and commercial properties in Bristol and beyond. From solar panels and heat pumps to underfloor heating and battery storage, our team of designers and engineers marry high-end renewable technologies with unparalleled expertise to deliver elegant energy solutions. Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills....Read more...
This role is designed to help the apprentice build strong professional skills in data handling, communication, process management and customer service. Full training will be provided, and responsibilities will grow gradually as confidence develops. All duties will be introduced gradually with full support and supervision.
Key Responsibilities
Data Management & Reporting
Pull and update reports from various dashboards
Clean and prepare data for use in monthly and quarterly reports
Support reconciliation using internal templates
Assist with checking accuracy of broker mapping and flag inconsistencies
NET Promoter Score Surveys
Prepare and schedule NPS surveys using contact lists and templates
Track survey responses and help the team log results
Prepare summaries or follow-up notes for global results
TOBAs
Request and file due-diligence documents
Help complete the TOBA due diligence template
Log risk ratings and escalate high risk cases to senior colleagues
Track TOBA progress and maintain the TOBA library
Event Management
Execute on events across the business, including venue sourcing, budget, guest lists and execution to ensure a smooth running of the events
Assisting with preparing event guest lists, logistics and joining instructions
Help collect dietary requirements and manage RSVP lists
Support the admin process for invoices, PO’s and compliance forms
Merchandise support
Liaise with suppliers for quotes and sample options under guidance
Client Engagement and team support
Supporting client relationship administration, including tracker updates
Carry out general administrative duties such as organising shared files, taking notes and preparing documents
Prepare presentation and meeting agendas
Knowledge
Understanding of market structures, brokers and underwriting teams
Data accuracy and reporting processes
Business Strategy
Business processes such as TOBAs, NPS and CRM workflows
Ideal Candidate Profile
Enthusiastic and willing to learn
Organised with good attention to detail is essential
Comfortable working with numbers and data
Confident communicator (email, phone and in person)
Interested in starting a career in insurance or corporate business
Confident presentation and people skills
Positive, proactive and open to feedback
Proactive and organised
Training Outcome:This will be a temporary role for 16 months.Employer Description:Generali in the UK provides a full range of corporate insurance solutions and services for multinational employers.
Providing customers with flexible, innovative and technically effective insurance solutions lies at the very heart of our business for over 180 years.
Our long history is founded on building trusted partnerships with the Corporate and Commercial business community worldwide, through our continuous development, long-term customer engagement and delivering excellence in an ever-changing marketplace.Working Hours :Monday - Friday, 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Problem solving,Time management skills,IT proficiency,Professionalism,Reliability,Ownership of tasks,Meeting deadlines,Positive attitude,Proactive approach....Read more...
If you want to have an exciting and progressive career opportunity, we are the place to be!
Key Responsibilities:
Compliance Administration -
Assist with collecting, verifying, and recording candidate compliance documents such as IDs, right to work checks, qualifications, certificates, and DBS checks.
Ensure all documentation meets industry standards across M&E sectors such as Fire & Security, Solar & EV, Electrical, Plumbing & Heating, and similar areas Rubix M&E operates within [rubixme.co.uk].
Maintain accurate digital records within the CRM and compliance systems. Track expiring documents and communicate with candidates to renew them.
Support consultants with ensuring all workers are fully compliant before assignment.
Payroll Support -
Process weekly timesheets, ensuring accuracy and timely submission.
Liaise with contractors, clients, and consultants to resolve timesheet discrepancies.
Assist the payroll team with preparing payment runs.
Maintain payroll logs, update worker statuses, and support with general admin duties tied to pay cycles.
General Administrative Duties -
Update internal databases and spreadsheets with compliance and payroll information.
Answer incoming calls, emails, and queries relating to documentation, onboarding, and payment.
Provide support to the wider operations team as required.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month Apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Rubix M&E is the UK’s No.1 Mechanical & Electrical recruitment agency, specialising in placing skilled professionals across Building Services, Facilities Management, Power & Utilities, Energy, Manufacturing, and related technical sectors. The business is known for its efficient, innovative recruitment approach and strong industry network.Working Hours :Monday-Friday (8:30am - 5:30pm).Skills: Administrative Skills,Attention to Detail,Organisational Skills,Communication Skills....Read more...
Responsibilities:
Assist senior recruiters with job postings, advertising, and candidate sourcing strategies
Screen CVs and applications to shortlist suitable candidates for client requirements
Interview candidates over the phone or via Teams to determine whether they are suitable for the role they applied for
Coordinate interviews, schedule appointments, and provide feedback to candidates
Conduct high-volume calls to promote new opportunities to potential candidates and clients
Guide candidates through the interview process and provide ongoing support
Identify and target potential leads to support business development
Organise and maintain candidate and client records in the CRM system, ensuring data accuracy
Support compliance with legal requirements in recruitment processes, including right-to-work checks and safeguarding procedures
Complete full 360 training and induction to learn all aspects of recruitment
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release.
One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Clear, results-based progression with the opportunity to advance to Senior Recruitment Consultant within 24 months, and further career growth beyond that, supported by training, mentoring, and performance-based rewards.Employer Description:Engineering Recruitment across the UK and EU. We are a specialist recruiter in Engineering and Construction across the UK and EU. We are passionate about placing the right engineers into the right jobs! We love what we do and we understand Engineering – we are proud to work in an industry that is vital to the worldwide economy. We know engineering and technical recruitment – we’ve been matching the right engineers into the right jobs for over 15 years. Combining technical expertise with in depth motivational matching, we promise to find you candidates that will stay with you long term. Our vision is to become the recruitment partner of choice for Engineering companies throughout the world, based on quality of service and delivery through our tailored and efficient approach.Working Hours :Monday- Friday, 9.00am- 5.00pm
(1 hour lunch).Skills: Communication skills,Creative,Customer care skills,Flexible,Initiative,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
This is a structured apprenticeship opportunity for an individual looking to build a long-term career in recruitment and executive search.
The apprentice will work closely with the founder on live retained executive search assignments, learning how senior professionals are identified, engaged, assessed, and presented to clients. The role provides hands-on exposure to international recruitmentprojects across Europe and North America.
Key responsibilities include:
Talent mapping
Candidate sourcing
Using LinkedIn and CRM systems
Conducting qualification calls
Writing professional candidate profiles
Managing candidate communication
Supporting stakeholder engagement
Contributing to the end-to-end search process
Full training will be provided through the Recruiter Level 3 Apprenticeship Standard, alongside day-to-day coaching and mentoring within the business.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Recruiter qualification, which will help start your career and give you an insight into the business' processes and procedures
Our training is all completed remotely via Teams with a development coach, who will be available for support
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:Upon successful completion of the apprenticeship, the learner will have the opportunity to progress into a permanent Candidate Consultant / Search Consultant role, with long-term career development within retained executive search.Employer Description:Procurex Talent Solutions is a boutique retained executive search firm operating within the supply chain technology and transformation market. We partner with high-growth software providers, consultancies, and innovative end-user organisations across the UK, Europe, and North America to deliver business-critical hires.Our work is research-led, consultative, and relationship-driven. We focus on specialist roles where quality, judgement, and candidate experience matter.Working Hours :Monday to Friday, 9.00am.00 - 5pm, with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Curious & Proactive,Eager to learn,Interest in business and tech,Professional and confident....Read more...
Commercial ManagerLeedsPermanent, Full TimeSalary : £35-£40k DOEClosing date: 27 May 2026About this position The challenges we address are often too big for any one organisation. We build partnerships with purpose that deliver lasting impact. This role will be key to growing our impact with new partners and ultimately the impact we have on young people and the employers we work with.The Commercial Manager will work closely with our broader growth and marketing teams to create new partnerships with like-minded organisations who are ambitious in their efforts to drive the social of young people.Reporting to the Commercial Director, this role is an exciting opportunity to join a dynamic and fast-paced team. Our ideal candidate will have experience in a B2B context, be proactive and commercially minded. Importantly, they will champion our vision of a society where a young person’s potential isn’t limited by their background.The key responsibilities of this role will includeBusiness Development
Supporting the wider growth plans of the business through identifying and developing growth opportunities and winning new work.Lead generation and qualification, scoping and converting new opportunities that arise from marketing campaigns, networking, events, tenders and partners.Identify emerging market opportunities across the private and public sector.Track trends and developments around social value to shape our propositions.Maintain accurate and up-to-date CRM records. We use Dynamics and HubSpot.
Proposal and Bid Management
Lead the creation of high-quality proposals.Co-ordinate the wider team to develop accurate scoping and pricing.Understand client challenges and translate them into bespoke solutions that develop strong and long-term partnerships.Identify, sign up to and manage opportunity identification through appropriate tender portals.Set up and maintain a bid/proposals filing system.Set up and lead the proposal debrief process with both successful and unsuccessful bids and proposals, ensuring learnings and trends are identified, communicated and acted upon going forwards.
Marketing and Reputation Support
Collaborate closely with Marketing in the identification and conversion of leads generated from marketing campaigns.Work with the marketing team to create case studies and thought leadership content.Attend and represent the organisation at events and conferences, providing regular feedback to the wider team.
General
Competitor benchmarking – contribute to the growth, marketing, creative and delivery teams’ knowledge of competitors and help with the competitive differentiation of our offer on a client-by-client basis.Champion and advocate for a holistic approach to the assessment and consideration of macro-economic factors and market forces analysis.Work alongside growth and delivery teams to better understand targets, how to defend and build client programmes and better understand client relationship dynamics.Undertake any other duties as requested and commensurate with the post.
We are looking for the following skills and experience:Essential
Proven experience (around 2-3 years) in business development or account management.Excellent relationship building and stakeholder engagement skills.Strong written communication with an ability to produce compelling proposals and pitches.Commercially astute, with experience negotiating deals.Able to work independently, prioritise workload and drive results.Able to think outside the box, develop ideas and create clarity from ambiguity.Confident presenting to senior leaders and external audiences.
Desirable
Experience in a consultancy or client facing organisation.Experience in B2B Business development.Familiarity with CRM platforms (e.g. MS CRM Dynamics and HubSpot).Experience supporting marketing or thought leadership activities.Strong understanding of social value/ESG.
HousekeepingWorking hours – a standard full-time week is 37.5 hours.The role is based in Leeds, however, there could be travel across the UK. This could include overnight stays as required (with reasonable notice provided). Unsociable hours may be required.There is a requirement to be in the office a minimum of 2-3 days per week. Beyond this, flexible working and other arrangements are happily considered.As we work with young people, all staff are required to undertake a Criminal Record Bureau/DBS check upon joining, and the checks are repeated throughout your employment.If you are interested in this role but don’t meet every requirement, don’t let that put you off. We’re interested in potential, attitude and willingness to learn just as much as experience.Our vision is a society where a young person’s potential isn’t limited by their background. That means we recognise the importance of our team reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.If you are interested in applying for this role, please submit a CV and covering letter. If your application is put through to the next stage, you will be invited to an in-person interview where you will be set an assessment that will be shared with you in advance of your interview. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Telecoms Project Coordinator
Order Management Analyst
UK wide – work from home – full remote working
@mecscomms is recruiting for a contract order management, project coordinator. The role will be based working from home for a global telecoms carrier & network provider, This vacancy is for a 24 month rolling contract assignment. We are looking for someone who possesses change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment.
Position: Order Creation, Provisioning Administrator, Change Request Administrator, Project Coordination, Project Administrator, Customer Account Management, Service Delivery
Location: UK wide– work from home – fully remote working
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Gross Rate: £17.50 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks.
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer relationship coordination
• Service delivery management
• Network project coordination
• Resource scheduling
• Order management & provisioning administration
• Change control management
• Customer order management & enablement
• Provisioning process administration
• Dealing with OLOs and external supplier delivery teams
• Documentation & reporting
Overview:
A 24 month rolling temporary contract position has become available for an experienced order analyst, provisioning coordinator, order manager, sales support or project administrator to join an international telecoms service provider. The role will help deliver the best possible service experience for global enterprise customers. This will be achieved by supporting the order delivery cycle, working as a service delivery coordinator, provisioning administrator & project coordinator.
The order & provisioning analyst will be responsible for acknowledging & validating customer requests, raising orders through the customer order provisioning system and coordinating customer communication throughout the delivery process. You will send acknowledgement & acceptance emails for order requests, generate tracking references & provide updates to the customer & internal business partners on status & progress.
You will provide a daily order tracker for all Data & Voice teams, so that engineering resource can be effectively scheduled in advance of the order & ensuring effective communication to the supporting delivery agencies.
Responsibilities:
• Dedicated management of the order queue across all Data & Voice teams
• Coordinating between delivery teams to schedule orders & change requests
• Scheduling resources to ensure the timely delivery of customer orders
• Ensuring that partners have received confirmation of resource within SLAs
• Raising customer orders on the provisioning order management system
• Service delivery – progressing orders through the delivery process
• Utilising Vodafone, BT & Openreach workflow systems
• Understanding order management processes and dealing with OLOs and external delivery teams
• Order management and analysis
• Communicating updates & progress reports with customers
• Coordination between delivery teams to schedule works
• Supporting the delivery & completion of departmental quality assurance targets
• Supporting the IP Data Provisioning Managers in resource & order planning
• Provide administrative support to engineering teams in the provision of voice & data products including ADSL, Ethernet, Leased Lines, WLR, Managed Services & IPVPN, WAN, MPLS etc.
• Coordination, prioritisation & management of all received critical issues
• Queue management for all Data & Voice teams across multiple systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had previous experience of change management, order management, provisioning, enablement, administration or service delivery project coordination experience, within a tech, telecoms, carrier, ISP or similar IT technology environment. Your experience, skills & attributes are likely to include some or all of the following:
• Office support & administration skills
• Administration, project coordination or sales support experience
• Service delivery management, progressing orders through the delivery process
• Familiarity with Vodafone, BT, Openreach or other order management workflow systems
• Dealing with OLOs and external delivery teams and understating their processes
• Order management and analysis
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Reporting to the Practice Operations Administrator, you will support a wide range of business operations, covering practice administration, database maintenance, reception duties, and client service. You’ll be an integral part of the daily running of the practice and will gain valuable experience across multiple areas of an accountancy business.
This role is ideal for an individual with excellent communication skills, a proactive attitude, and a desire to learn and grow. As part of the TaxAssist Group, you’ll also benefit from access to the TaxAssist Training Academy and a structured development pathway within a national award-winning network.
Key Responsibilities:
Handle telephone calls, emails, and front-desk enquiries professionally and efficiently
Schedule appointments and assist in managing the office diary
Own and execute client onboarding and offboarding processes, ensuring timely completion of all steps, including documentation, system setup or closure, AML checks, and internal communications
Enter and maintain accurate, high-integrity data across client and practice systems, including CRM, workflow, banking, and bookkeeping systems, ensuring careful and secure, and GDPR-compliant handling of all personal and financial information
Maintain up-to-date and compliant client records across our digital platforms
Assist in document management processes, including scanning and digital filing
Develop a confident working knowledge of all systems within the practice software suite, ensuring accurate and efficient use across all tasks
Work with the Central Administration Team to support the practice teams with day-to-day office operations and monitor compliance with best practice processes as defined by the TaxAssist Practice Engine
Support credit control activities, including monitoring outstanding balances, sending payment reminders, and supporting the collection process in coordination with the Practice Operations Administrator
Assist with marketing activities, including seasonal campaigns and client communications
Conduct basic compliance tasks, such as anti-money laundering checks and due diligence processes
Provide administrative support on internal projects and operational initiatives, including process improvements, system updates, and change management activities
Assist with the preparation of weekly practice KPI reporting and data collation
Assist the Office Manager with day-to-day upkeep and presentation of the office/shop, ensuring the front-of-house environment is tidy, welcoming, and aligned with brand standards
Complete all mandatory TaxAssist Academy Practice Administration training modules
Any other duties, as directed by the Practice Operations Administrator, for which you are capable and qualified
Training:Expected Apprenticeship Duration: 14 months + 3 months EPA.
Level 3 Data Technician Apprenticeship
Blend of eLearning and classroom training with CompTIA and Microsoft training
Includes elements of business administration (Project management, stakeholders, communication and presentations)
Training Biweekly classes (length 3 hours) alternating between Data+ and Excel/Power BI (NB: Exams optional)
Training Outcome:After successfully achieving the Data Technician Level 3 qualification, you will be able to progress further within the company.Employer Description:At TaxAssist Accountants, we know that our people are key to the success of our company. We hire people who are talented, career driven and who embrace our values of delivering excellent client service through collaborative teamworkWorking Hours :Monday to Friday, 8.30am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Area Sales Manager
I am recruiting now for an experienced Area Sales Manager / Business Development Manager / Field Sales Executive to drive growth within the UK automotive aftermarket sector.
This role is ideal for a commercially focused sales professional with experience selling into distributors, motor factors, or trade partners. The successful candidate will play a key role in expanding market presence, developing customer relationships, and identifying new opportunities to increase revenue.
Location – UK / Remote
Salary – Negotiable DOE - 25 days Hols (plus BH 32 total) – Pension – Car Allowance - Employee Assistance Program – Fully Remote Role
Key Responsibilities
Grow the company’s presence within the UK automotive aftermarket by developing new and existing customer relationships.
Identify and secure new business opportunities while expanding sales within existing accounts.
Build strong partnerships with distributors, motor factors, and trade customers.
Deliver product presentations and support customers with technical product information when required.
Monitor market trends and competitor activity to identify opportunities for growth.
Represent the business at trade events, exhibitions, and customer open days.
Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales.
Candidate Profile
We are looking for someone who can bring:
Experience in sales or account management within the automotive aftermarket or related sector.
A proven ability to develop customer relationships and grow sales.
Strong communication and relationship-building skills.
A proactive and self-motivated approach to managing a sales territory.
An interest in automotive parts, vehicle systems, or technical products.
To apply / register your interest:
Send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd – or call Rob on 07398 204832.
Please note: We cannot accept overseas applications for this role or offer sponsorship at this time.
JOB REF: 4331RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Area Sales Manager
I am recruiting now for an experienced Area Sales Manager / Business Development Manager / Field Sales Executive to drive growth within the UK automotive aftermarket sector.
This role is ideal for a commercially focused sales professional with experience selling into distributors, motor factors, or trade partners. The successful candidate will play a key role in expanding market presence, developing customer relationships, and identifying new opportunities to increase revenue.
Location – UK / Remote
Salary – Negotiable DOE - 25 days Hols (plus BH 32 total) – Pension – Car Allowance - Employee Assistance Program – Fully Remote Role
Key Responsibilities
Grow the company’s presence within the UK automotive aftermarket by developing new and existing customer relationships.
Identify and secure new business opportunities while expanding sales within existing accounts.
Build strong partnerships with distributors, motor factors, and trade customers.
Deliver product presentations and support customers with technical product information when required.
Monitor market trends and competitor activity to identify opportunities for growth.
Represent the business at trade events, exhibitions, and customer open days.
Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales.
Candidate Profile
We are looking for someone who can bring:
Experience in sales or account management within the automotive aftermarket or related sector.
A proven ability to develop customer relationships and grow sales.
Strong communication and relationship-building skills.
A proactive and self-motivated approach to managing a sales territory.
An interest in automotive parts, vehicle systems, or technical products.
To apply / register your interest:
Send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd – or call Rob on 07398 204832.
Please note: We cannot accept overseas applications for this role or offer sponsorship at this time.
JOB REF: 4331RC Area Sales Manager
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Business Development Manager – Food / Drink ManufacturingBristol Based Office / Hybrid working (2/3 day split)Competitive salary and bonus scheme ( in line with proven experience), car allowance, mobile phone, laptop11% pension / 2 x Death in ServiceAs a BDM you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result.The prime objectives of the role are to: - To foster the relationship between the company and the customer as well as handle any projects, accounts or issues that might be relative to that client
To increase company sales and profit marginTo increase the company active customer baseTo continually improve customer retentionTo meet annual team and individual budget as set by the SMT
UK and International travel will be requiredBusiness Development Manager Responsibilities:
Account management, retention and development of specific portfolio of accounts and marketsOrganise and attend commercially focussed meetings with customers and prospects Follow-up and convert to sale qualified leads through management of sales pipelineEstablish new and maintain existing relationships with buyers and key decision makersIntroduce Technical & R&D/NPD teams to existing and prospect customer baseDevelop new relationships with new clients be they direct customers or potential agents and distributorsContribute to external marketing communications where requiredUtilise, review and update the client databaseUpdate CRM system to channel opportunities through sales pipeline processNetwork with potential business partners and distributors and present evidence to line managerPrepare and deliver presentationsDevelop a level of technical knowledge appropriate to the role
Business Development Manager Skills / Experience Required:Essential - 2+ years in Sales / Business Development within the sweet & beverage flavour industry Excellent communication and negotiation skills at all levels Strong commercial awareness and analytical skills Self-motivation with excellent time management Experience of planning and managing field visits Proven ability to build and influence relationships. A team player with a customer-first attitudeIf the role is of interest, then please send your CV todayKey words: Sales Development Manager, Sales Manager, Key Account Manager, National Account Manager, Food Industry Sales, Business Development Manager ....Read more...
Global Sales Manager - Luxury Hotels Group Salary: depending on experience. We are looking for an experienced and high-performing Global Sales Manager – specialized in development of International markets to join this beautiful group and mawimize the reveenue of their luxury portfolio. We are searching for a candidate that is passionate, creative, determined and goal oriented.As part of the Executive team, you will be in charge of creating and implementing a strategic commercial plan and vision to continuously promote the portfolio across targeted markets.Key Responsibilities
Lead and direct the development and implementation of the strategic sales plansHelp keeping the company competitive and innovative.Promote high visibility of operations through active involvement in industry associations, trade shows and other national and international activitiesManage, develop and maximizing then sales team potential by recruitment, development and trainingIdentify emerging markets shifts while being fully aware of new products and competition status Work closely with the division Revenue and Marketing to design programs and seize all advertising and public relations opportunities to bring awareness of the venuesEffective management of all budgets to insure optimum operating profit.Reporting, communication and presentation of management information and KPI statistics to director
Qualification Required & Experience
Degree in business administration / commercial or a related fieldPrior experience with luxury hotel brands or multi-property groups, preferably in Greece or the Mediterranean region.Experience in a cluster or group role preferredSuccessful track record, consistently meetings or exceeding targetsExperience and understanding of the luxury hotel market and operationsDeep understanding of distribution systems, BI’s, CRM tools, and Revenue Management principles.Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organizationA driven and dedicated commitment to success without sacrificing integrityProven ability to drive the sales process from plan to closeStrong business sense and industry expertiseExcellent mentoring, coaching and people management skillsFluent English
Interested in this great challenge? Contact BEATRICE with your updated CV....Read more...
Gathering and processing the required information to onboard new customers
Understanding and managing the processing of contract renewals, cancellations, and swaps, helping to retain customers within the EZOO product set
Understanding the end-to-end process for all fines and excess mileages
Completing all delivery feedback calls/surveys, the target is to contact 85% within 3 working days of delivery
Calling customers who are 2 months into their contract and assessing their feedback against agreed parameters
Encouraging customers who have had a positive experience to complete a Trustpilot review, 10% of all contacts to complete a review
You will manage and maintain our CRM system (Zoho) – for data entry, lead management, and maintain data quality standards
Supporting sales and operations, you will work with and learn from the sales/operations team and use a variety of methods to gain new customers, including email, SMS, and phone
Work with your Line Manager as well as the wider team to deliver efficient driver onboarding and order processing
You will be targeted on customer retention and growth
A customer-centric approach is always essential
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9.30am - 4.30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :Monday- Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
AI-Driven communication management:
Inbox architecture: Use AI to filter, tag, and organise the MD's emails, ensuring that technical queries regarding gas suppression or water mist systems are prioritised
Intelligent drafting: Draft responses that reflect the MD’s professional tone, ensuring all technical references (such as the relevant British Standards and contract law) are accurate and contextually appropriate
Workflow distribution: Efficiently route enquiries to the correct internal teams, ensuring no "aged" enquiries or debtor communications are missed
Strategic business growth:
Market mining: Utilise AI prospecting tools to identify new clients within the UK construction and FM sectors who require specialist fire protection
Profitability targeting: Focus outreach efforts on our most profitable product lines, specifically driving new business for fire sprinkler and gas suppression systems
Database enrichment: Maintain and grow the CRM service base, ensuring we are capturing the full lifecycle value of every contractor and contact in our network utilising the in-built AI functionality
Compliance & efficiency:
Regulatory monitoring: Assist in tracking changes to UK legislation and JCT contract law to ensure outgoing communications remain compliant
Process automation: Identify repetitive administrative tasks that can be automated using AI to free up the MD’s time for high-level decision-making
Training:Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
Accelerate AI adoption
Streamline productivity
Champion innovation
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
Microsoft 365
Microsoft Copilot
SaaS (Software as a Service) applications
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Integrated Fire Safety Systems Ltd is a UK-based fire protection contractor that specialises in the design, installation, commissioning, and maintenance of integrated fire safety systems.Working Hours :8am - 5pm, Monday to Friday.Skills: IT skills,Organisation skills,Analytical skills....Read more...
Tasks will include, but not be limited to, the following:
Lead generation and prospecting, utilising cold calling, e-mail and phone follow-up, networking events and research
Sales support through producing quotes, attending client site visits with senior sales team and product demonstrations
CRM and sales administration, keeping accounts up to date with the latest information and preparing monthly reports
Initially, it will be about learning about the equipment and services we provide through internal training, but also visiting suppliers
Training:
This is a 15-month Level 3 Customer Service Apprenticeship and will include full induction and ten ‘off-the-job’ training sessions taking place at the training provider In-Comm Training in Aldridge WS9 8UG
Training Outcome:Upon successful completion of the apprenticeship, opportunities may include:
Business Development Executive
Field Sales Executive
Key Account Manager
Sector Focused Specialist
Employer Description:Coinadrink Limited has been providing a quality vending and refreshment service to businesses across the West Midlands and beyond since 1962.
We supply a huge variety of equipment from tabletop coffee machines and water coolers to fully managed vending machines and Micro Markets. We boast a huge pool of advanced equipment that is sure to suit your requirements, whether you’re looking for a solitary hot drinks solution for your reception desk or want vending to be central to a grand breakout area that puts employee wellbeing first.
Behind our equipment is a commitment to a quality, tailored vending service. Using technology combined with a personal touch to drive our operations, Coinadrink provides the kind of service that you won’t find elsewhere, from our automated replenishment process to the fastest service response time in the vending industry. Our team, many of whom have been with us for years, are committed to making vending work for your business.
For over 60 years Coinadrink has been the “go-to” for quality workplace vending and refreshment solutions in and around the West Midlands. Our services represent valuable employee perks, which in turn can boost staff wellbeing, enhance productivity, and drive staff retention.
In recent years we have also been able to cater to more unique requests. Thanks to the flexibility of our equipment, we have successfully fulfilled briefs for PPE vending machines, book vending machines, fresh milk vending machines and more!Working Hours :Monday to Thursday
9am- 5pm
Friday
8am- 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Willingness to learn,Customer Service Experience,Motivated,Ambitious....Read more...
The Company Our client is a leading organisation within financial services, recognised for its strong focus on innovation, customer outcomes, and delivering engaging, technology-enabled experiences. With a commitment to putting customers first, they are continuing to invest in building best-in-class engagement strategies across the entire lifecycle.
The Opportunity This is a standout 6-month day rate contract opportunity for a strategic and communications-led professional to take ownership of end-to-end customer engagement. Sitting at the intersection of marketing, digital, data, and customer experience, you will design and deliver highly personalised, insight-driven communications that truly resonate.
You’ll play a pivotal role in shaping how customers interact with the business, ensuring every touchpoint is timely, relevant, and seamlessly connected. Working cross-functionally, you will bring together teams, technology, and data to create cohesive journeys that drive engagement, trust, and long-term value.
Key Accountabilities
Design and orchestrate end-to-end customer journeys across key lifecycle moments, ensuring a consistent and engaging experience
Develop always-on, trigger-based communication strategies that deliver the right message at the right time
Establish and manage contact strategies, including channel selection, timing, and prioritisation
Leverage customer insights, segmentation, and behavioural data to drive personalised communications
Act as the central point of coordination across marketing, digital, product, CRM, and service teams
Partner with data and technology teams to activate and optimise marketing automation capabilities
Drive a shift from channel-led activity to a more strategic, journey-led engagement approach
Implement governance frameworks to ensure consistency, quality, and best practice across all communications
Continuously optimise engagement strategies to enhance customer experience and business outcomes
Ideal Experience
Strong background in customer communications, marketing, or engagement strategy within financial services
Hands-on experience with marketing automation platforms, particularly Salesforce Marketing Cloud
Proven ability to translate data and insights into meaningful, personalised customer experiences
Experience working across multiple marketing disciplines, including digital, CRM, and content
Highly developed stakeholder management skills, with the ability to influence across all levels
A strategic mindset combined with a hands-on approach to execution
Exceptional communication skills, both written and verbal
Ability to manage competing priorities in a fast-paced, evolving environment
Why Apply?
Secure a 6-month day rate contract within a high-performing, forward-thinking organisation
Play a key role in transforming customer engagement and communications strategy
Work across a wide range of teams, gaining exposure to strategy, data, and technology
Opportunity to shape and influence the end-to-end customer experience
If you’re passionate about creating impactful customer experiences and want to take ownership of meaningful, data-driven communications in a contract capacity, this could be your next move.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus packageThis is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office. What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications.
The Ideal Customer Service Manager candidate:
Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers.
If you are interested in having a chat about this role, please forward updated CV’s to rupert@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
JOB DESCRIPTION
Key Responsibilities
Greet customers and sales representatives courteously and professionally via phone, email, and in person.
Provide accurate information about products, services, and company policies.
Restock Shelves, create visual displays, and ensure the store is clean, organized, and properly labeled as directed by management.
Assist with inventory management, including receiving shipments and conducting stock counts.
Resolve customer issues, including complaints, returns, and other concerns.
Initiate workflows for new paint match requests from customers.
Maintain detailed records of customer interactions and transactions.
Create and manage customer accounts, collaborating with Accounts Receivable and Credit to establish payment terms.
Process orders (phone, email, or in person) with accurate pricing and details.
Troubleshoot common issues and suggest solutions.
Handle payments received from customers and sales representatives.
Collaborate with local and regional Operations, sales, and Customer Service teams to ensure timely and complete order processing.
Identify opportunities to increase sales by recommending alternative or complementary products and services.
Maintain active communication with customers to resolve issues promptly and keep them informed.
Collect customer feedback to improve the overall experience.
Skills and Abilities
Strong written and verbal communication skills. Ability to speak Spanish is a plus.
Basic math skills for transactions and the ability to learn POS or inventory software.
Effective problem-solving abilities to resolve issues efficiently.
Active listening skills to address customer needs and concerns.
Comprehensive knowledge of company products and services or the ability to learn quickly.
Ability to foster positive interactions with team members and customers, even in challenging situations.
Optimistic mindset with a focus on achieving positive outcomes.
Flexibility to adapt communication styles as needed.
Familiarity with ERP and CRM systems; experience with MS Dynamics Finance & Operations, Shopify, and/or Salesforce is a plus.
High school diploma or equivalent.
Experience
Previous experience in customer service or a related field is preferred but not required; training will be provided for candidates with transferable skills.
Reasoning and Accountability
Prioritize and complete tasks as assigned with a proactive approach to responsibilities.
Perform duties with discretion and maintain confidentiality, particularly with employee-related information.
Physical Demands
Ability to stand for long periods, walk the sales floor, and lift merchandise up to 40lbs.
Regular use of hands for typing, handling objects, and reaching with arms.
Work Environment
Office setting with controlled air temperatures.
Periodic exposure to shipping, receiving, and production areas, which may have regulated heating but minimal air conditioning.
Light exposure to airborne chemicals within production environments.
Key Performance Indicators (KPIs)
Completion of duties accurately and on time.
Adherence to instructions and assigned responsibilities.
Punctual time and attendance.
Consistent achievement of high customer satisfaction levels. Apply for this ad Online!....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Responsible for organising viewings and tenant liaison
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday- Friday: 9am- 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Field Service Engineer – Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday – no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Northern England and Scotland. Ideal home locations include:
York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We’re Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you’ve got field service experience and a desire to learn, we’ll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we’d love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4317KB – Field Service Engineer - North
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
As your role as a a Data Engineer Degree Apprentice, your duties will include but are not limited to:
Proprietary Data Management: Maintain and systematically enhance the data feeds into PSE’s household-level mailing database. This includes managing data integration from open source data, CRM systems, third-party databases, and client-supplied files to ensure a high-integrity "single customer view"
Hybrid Delivery Model: Collaborate with and learn from established freelancers who will provide technical support and bridge the knowledge gap during the initial stages of the apprenticeship journey. This provides a live "mentoring" environment while you build the necessary internal competencies
Cloud Infrastructure & Security: Architect and implement data infrastructure within Google Cloud (GCP) and Python ecosystems
You will conduct regular security risk assessments for cloud services to identify and mitigate threats such as unauthorised access or weak authentication protocols
Data Modelling & Requirements: Identify organisational information requirements from stakeholders and use conceptual data modelling techniques to ensure system builds work for all business users
Advanced Analytics & Strategy: Utilise BigQuery and Looker Studio to visualise campaign performance. You will support the broader analytics strategy team, delivering insights that help specific teams across the business achieve their objectives
Software Engineering & Ethics: Apply engineering principles to all stages of the software development process, from requirements and design to data requirements and testing. You must strictly analyse the ethical and legal implications of digital solutions, particularly regarding personal data and AI
Project Governance: Follow a systematic methodology for initiating, planning, and controlling technology solutions projects using industry-standard processes and tools
Apprenticeship Commitment: Dedicate approximately 0.5 days per week to off-the-job training, including e-portfolio work, knowledge modules, and professional development coaching
Training:
Level 6 Digital and Technology Solutions Professional Degree Apprenticeship (Degree with Honours)
The successful candidate will undertake a 42 Month, nationally recognised Degree Apprenticeship
This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the programme
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body
This is a Level 6 Degree Apprenticeship
Training Outcome:
On successful completion, you’ll achieve a full honours degree and gain significant realworld experience as a Data Engineer, with strong progression opportunities within PSE’s data and technology teams
Employer Description:PSE is an award‑winning direct marketing agency that helps brands unlock growth through smart, data‑led direct mail and print campaigns. Founded in 1995, we work with some of the UK’s fastest‑growing brands to deliver insight‑driven marketing that drives measurable results, from customer acquisition and retention to cost efficiency and performance improvement. With expertise spanning campaign strategy, creative, print production, fulfilment and analysis, PSE is known for making print work harder and delivering campaigns that convertWorking Hours :Monday- Friday
Shifts to be confirmedSkills: IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
