Donor Administration
Maintain accurate and up‑to‑date donor records on the CRM database (currently Beacon)
Process donations across all channels (online, bank transfers, events, etc)
Prepare and send thank you letters, receipts and donor acknowledgements
Support Gift Aid administration and ensure compliance with relevant guidelines
Management of collection box locations
Fundraising Support
Assist with the preparation of fundraising materials, proposals and reports
Conduct basic research on potential donors, partners and funding opportunities
Support the team with scheduling meetings, preparing agendas and taking minutes
Co-ordination of the Membership & Sponsorship Programmes
Help coordinate and deliver fundraising campaigns, appeals and community events
Communications and Stewardship
Respond to donor enquiries via email and phone in a warm, professional manner
Help maintain mailing lists and support the delivery of newsletters and updates
Assist with social media content and scheduling
Training Outcome:Full-time role for the right applicant.Employer Description:Cuan Wildlife Rescue is Shropshire’s only wildlife rescue centre. We rescue, care for and rehabilitate sick, injured and orphaned wild animals and birds. Once fully recovered, every effort is made to return them to the wild - ideally to the area they came from, where they may have a mate waiting or where they are familiar with their territory.
Each year, over 6,500 animals and birds are admitted and treated and it costs over £500,000 a year to run the centre. We rely heavily on public donations and the generosity of supporters to continue this vital work.Working Hours :37½ hours per week, with flexibility around scheduling. Some weekends and evenings will be required for events and fundraising activities.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Proactive....Read more...
Supporting and improving our websites, digital platforms, and online customer experience.
Learning how AI and digital tools can improve business processes and efficiency.
Assisting with digital marketing activities, including website content and SEO.
Helping analyse website performance, customer behaviour, and online sales data.
Supporting digital projects and system improvements across the business.
Working with business systems such as Microsoft Dynamics 365, CRM, and e-commerce platforms.
Collaborating with teams across sales, marketing, operations, and IT.
Assisting with data management, reporting, and process improvements.
Training:Why choose AI & Digital Support?
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
Accelerate AI adoption.
Streamline productivity.
Champion innovation.
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
Microsoft 365.
Microsoft Copilot.
SaaS (Software as a Service) applications.
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Beijer Ref is a leading global specialist in refrigeration, air conditioning, and heat pump technology. With a strong presence across the UK, we pride ourselves on innovation, sustainability, and exceptional customer service. We’re now looking for a motivated apprentice to join our friendly team at our South Leeds site.Working Hours :8am - 5pm, Monday to Friday (one hour lunch break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Providing administrative support to the recruitment and sales team
Processing candidate and client information accurately
Maintaining and updating records within the CRM system
Responding to candidate and client enquiries via telephone and email
Assisting with booking interviews and coordinating appointments
Preparing recruitment documents, reports, and correspondence
Supporting lead generation and candidate attraction activities
Following up with candidates throughout the recruitment process
Liaising with clients and candidates to ensure a positive experience
Maintaining organised electronic filing systems and databases
Supporting marketing and promotional activities where required
Completing apprenticeship coursework and training activities
Training:
Apprenticeship training will be delivered online via Microsoft Teams by a dedicated tutor from Apprenticeship Connect
Lessons will take place every other week for the first 8 weeks of the programme
After the initial 8 weeks, lessons will reduce to one session per month
Each lesson will last approximately 1 hour
The apprentice will receive 7 paid hours per week to complete assignments, coursework, and off-the-job training activities
Ongoing support will be provided throughout the apprenticeship programme
Training Outcome:
HR roles
PA roles
Recruitment Consultant
Employer Description:Our client is an ambitious and growing recruitment business committed to developing future talent within the industry. They pride themselves on providing excellent service to both candidates and clients whilst creating a supportive environment where apprentices can learn, develop, and progress.
This is an excellent opportunity for someone looking to gain valuable commercial experience whilst building a long-term career within recruitment and business administration.Working Hours :Monday - Thursday, 8.30am - 3.30pm (30-minute unpaid lunch) and Friday, 9.00am - 1.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Patience....Read more...
Training & Course Coordination: Maintain an 18-month rolling calendar, source new courses, and ensure high standards across all training sessions
Event Support: Assist with planning, administration, and on-the-day running of events and forums
Delegate & Course Administration: Handle bookings, send joining instructions (10+ days before), issue certificates, and manage changes or enquiries
Venue & Supplier Liaison: Book rooms, order catering, and coordinate with venues, trainers, and suppliers
Course Materials & Logistics: Produce accurate handouts, raise purchase orders, and manage logistics on training days
Finance & Reporting: Maintain monthly spreadsheets, provide financial forecasts, and process invoices
Customer Service: Respond to enquiries, maintain client records, and follow up within 2 days for best practice
Marketing & Promotion: Collaborate on mailshots, update CRM and website, and support marketing follow-ups
Room Hire Management: Administer and manage bookings, setup, and onsite coordination
Membership & Event Assistance: Support the Membership Team and Chamber events when needed
Site & Supplies Oversight: Ensure both sites are stocked with necessary materials and greet visitors
Meetings & Compliance: Attend internal meetings and support weekly health and safety checks, including fire alarm testing
External Liaison: Register candidates and communicate with awarding bodies (e.g. BCC, CPD)
Training:
Business Administrator Level 3 Apprenticeship Standard
Apprenticeships include time away from work for specialist training
You’ll study to gain professional knowledge and skills
Training Outcome:
A full-time position may be offered at the end of the apprenticeship
Employer Description:Shropshire Chamber provides business and industry support in Shropshire. A true champion of Shropshire businesses at a local, regional and national level. Shropshire Chamber of Commerce sits at the heart of the community, working with companies of all shapes and sizes, and representing all sectors.Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Creative,Initiative....Read more...
Effective & efficient processing of customer orders
Implement and manage a contract review process
Ensure repeat business continuity through production
Coordinate and control production progress reports to customers
Support production scheduling and lead time targets
Understand and contribute to the pricing structure ensuring margins are maintained
Respond to enquiries on time and professionally.Support the strategy to increase the volume of sales in line with business objectives
Develop a close and effective working relationship with internal teams to support the sales projections and maintain commitment to lead times
Effective documentation control both internally and externally
Support Quality in delivering accurate and timely document packs
Support OTIF & delivery projections for weekly, monthly & annual budgets
Support the coordination of the Goods in and Despatch function
Presenting & analysing information and reports wherever required
Work as part of the team to ensure we remain our chosen market leader
Support the administration of transport functions to deliver cost-efficient methods resulting in adherence to lead times
Reception duties and customer-focused contact
Support export functions as and when required
General administration across all departments
Key responsibilities
Build and maintain strong, long-lasting client relationships
Keeping clients satisfied with the organisation and maximising repeatable business
Update customers on key performance indicators weekly/monthly/quarterly
Ensure the CRM system is utilised and accurate
Continual service improvement, including but not limited to:
Order processing, order acknowledgement
Order Progressing
Despatching & invoicing
Customer satisfaction survey
Process Improvements within the department and business to support the customer requirements
Responsible for legal and compliance-related document management processes through systems utilisation.
Maintenance of customer portals
Training:
Business Administrator Level 3 Apprenticeship StandardAn apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competenceYou will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:Upon successful completion of this apprenticeship, potential for full-time contract and progression within the company, for the right candidate.Employer Description:CAPABILITIES BEYOND ENGINEERING LIMITED is a Manufacturing SME with ambitions for growth and expansion with high investment over the medium to long term future years. We are now looking to recruit a highly motivated, creative Marketing & Communications Apprentice to support the Marketing Executive and the company growth ambitionsWorking Hours :Mon to Thursday 8am to 5pm, Fridays 8am to 1pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working....Read more...
Area Sales Manager – Garage & Bodyshop Equipment
Competitive salary + attractive commission + company car + enhanced benefits package
Location: Field-based – Southeast England Ideal locations include Cambridge, Peterborough, Huntingdon, Bedford, Northampton, Milton Keynes, Norwich, Leicester, Oxford and Bury St Edmunds
Are you currently selling garage equipment, bodyshop equipment, workshop tools, vehicle lifts, diagnostic equipment or other technical capital equipment?
An exciting opportunity has arisen for a commercially driven and mechanically minded Area Sales Manager to join a market-leading and highly respected manufacturer supplying premium capital equipment to the automotive sector.
This opportunity would suit candidates from:
Garage equipment sales
Bodyshop equipment sales
Crash repair equipment
Workshop tools and consumables
Vehicle lifts and alignment systems
Diagnostic equipment
Agricultural machinery
Construction equipment
Plant and off-highway machinery
Industrial or engineering capital equipment sales
If you have experience selling technical products and enjoy building customer relationships, demonstrating solutions and driving sales growth, we'd love to hear from you.
Renowned as the UK's number one in their specialist field, our client offers premium products, strong brand recognition and a well-established customer base. This is an excellent opportunity to join a business with a long-serving team, an outstanding reputation and genuine career progression opportunities.
Why Join?
UK market leader with an outstanding industry reputation
Established customer base and strong existing relationships
Premium products with clear competitive advantages
Ongoing training and technical support
Excellent long-term career prospects
Strong pipeline of future business
Opportunity to represent a respected and recognised brand
The Role
This is a varied field-based position combining new business development, account management and technical product demonstrations.
Key responsibilities include:
Develop and grow sales in line with company targets
Identify and secure new business opportunities
Manage and develop existing customer accounts
Carry out demonstrations of equipment and complete repair solutions
Support equipment installations and customer start-up training
Build long-term partnerships through regular customer visits and reviews
Liaise with internal teams regarding orders, deliveries and post-sales support
Maintain accurate CRM records and sales activity reporting
Deliver an exceptional customer experience from initial enquiry through to aftersales support
Work closely with management to review territory performance and sales strategy
The Candidate
You may currently be working in garage equipment sales, bodyshop equipment sales, capital equipment sales, agricultural machinery sales or a similar technical B2B sales environment.
You'll ideally have:
Experience selling technical products in a B2B environment
Exposure to capital equipment or high-value solutions
A mechanical or technical aptitude
Confidence working within workshop, garage or industrial environments
A proactive and sales-focused approach
Strong relationship-building and presentation skills
Understanding of ROI, TCO or value-based selling techniques
Good PC skills, including CRM systems and Microsoft Office
A full UK driving licence
Willingness to travel throughout the region
Apply in Confidence
To apply for this Area Sales Manager opportunity, please send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd.
For a confidential discussion, contact Kayleigh directly on 07908 893621.
Job Reference: 4347KBB – Area Sales Manager – Garage & Bodyshop Equipment
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.....Read more...
Step into a high earning Senior Property Investment Sales Manager position with one of London's established property development and investment firms, selling premium investment opportunities across London and the Home Counties. This is a role for a seasoned investment sales professional who knows how to build trust with serious investors and convert genuine interest into completed deals.About the CompanyThis is a well regarded London based property development and investment business with a strong presence across the capital and surrounding Home Counties. Operating at the premium end of the market, the firm specialises in identifying, developing and selling investment-grade property, working with private investors, high-net-worth individuals and institutional buyers. It is a business where property is treated as a passion rather than simply a transaction, and where reputation and long-term client relationships sit at the heart of everything it does.The RoleAs Senior Property Investment Sales Manager, you will take ownership of the full investment sales cycle, from generating and qualifying investor interest through to closing high-value transactions. Selling investments across London and the Home Counties, you will act as a trusted advisor to clients, guiding them through opportunities with confidence, credibility and a consultative approach. This is a senior, autonomous role suited to someone who thrives on target-driven sales and wants to build a lucrative long-term career in property investment.Here's what you'll be doing:Managing the end-to-end investment sales process, from initial enquiry through negotiation to completionBuilding and nurturing relationships with private investors, high-net-worth clients and introducers across London and the Home CountiesPresenting investment opportunities persuasively and accurately, tailoring each pitch to the client's objectivesAchieving and exceeding ambitious sales targets through a proactive, consultative selling styleMaintaining a strong pipeline and accurate records within the firm's CRM systemActing as a senior point of contact and, where appropriate, supporting and mentoring more junior sales colleaguesHere are the skills you'll need:A proven track record selling property investments in the UK, ideally across London and the Home CountiesDemonstrable success in a senior sales consultant or sales manager capacity within property, investment or a comparable high-value sectorStrong consultative selling and negotiation skills, with the credibility to advise serious investorsA confident, polished and professional manner across both face-to-face and telephone interactionsSelf-motivation and resilience, with a genuine drive to hit and exceed targetsFamiliarity with CRM systems and a disciplined approach to pipeline managementWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available for this Senior Property Investment Sales Manager position.Key perks and benefits:Competitive base salary of £45,000–£85,000 depending on experienceThe autonomy and seniority to run your own pipeline and shape your earningsA respected London property brand with strong investor relationships already in placeClear scope for progression as the business growsA collaborative, ambitious working culture where high performers are rewardedWhy a Career in Property Investment Sales?Property investment sales remains one of the most rewarding and resilient career paths in UK real estate, with the most successful investment consultants and brokers regularly earning six figures through commission and performance. London and the Home Counties continue to attract sustained investor demand, giving skilled sales professionals a steady supply of high-value opportunities. For an experienced closer, a Senior Property Investment Sales Manager role offers not only strong earning potential but the chance to build lasting client relationships, develop genuine market expertise and establish themselves at the senior end of a lucrative profession. If you want to take your property investment sales career to the next level, this is an opportunity worth pursuing.The Opportunity Hub UK connects ambitious sales professionals with career-defining roles across the property and investment sector.....Read more...
Do you understand the dynamics of contract and project-based working — either from working in fast-paced environments yourself or from a professional background that has given you exposure to flexible workforce models? We are looking for an inquisitive and commercially minded individual to join our specialist Contract & Interim desk as a Market Researcher.
Contract and interim hiring moves quickly and demands sharp, well-targeted research. In this role you will be at the centre of that process — identifying and engaging specialist talent across contract and interim markets, building deep sector knowledge, and contributing directly to the quality of candidate pipelines we present to clients.
Skills / Experience:
A background with exposure to contract, project-based, or interim working environments — either through a relevant degree, direct industry experience, or time spent in a professional services or staffing environment.
Minimum of one year in an office or professional environment where pace, accuracy, and relationship management were important.
Strong research skills and a methodical approach — comfortable working with databases, tracking pipelines, and managing a high volume of information.
Commercially aware with an interest in workforce trends, talent supply, and market dynamics.
Excellent communication skills — able to build rapport quickly and engage credibly with experienced professionals.
Highly organised, self-motivated, and able to manage competing priorities in a fast-moving environment.
Motivated to build expertise and progress within a specialist contract and interim recruitment desk.
Core Responsibilities:
Research and map contractor and interim talent pools across finance, professional services, and related markets.
Maintain and manage an up-to-date pipeline of available contractors and interim professionals, tracking availability, rates, and placement history.
Source candidates through LinkedIn, specialist networks, job boards, and our established CRM system.
Monitor market activity including rate benchmarking, skills demand, and talent availability to inform consultant strategy.
Build quality candidate shortlists in collaboration with senior consultants, ensuring alignment with specific client briefs.
Develop an understanding of the commercial and contractual frameworks that underpin contract hiring to support client and candidate conversations.
....Read more...
An opportunity has arisen for a Sales Executive / Internal Sales Executive to join a well-established supplier within the automotive accessories sector, recognised for delivering quality products and excellent customer service to a wide range of business customers.
As a Sales Executive / Internal Sales Executive, you will be managing orders from existing customers and ensuring a high standard of service. This role offers basic salary of £27,000 (OTE £35,000) plus benefits.
You will be responsible for:
* Identifying and developing new business opportunities.
* Contacting prospective business customers to build long-term relationships.
* Handling customer enquiries professionally by telephone, email and face-to-face.
* Resolving customer queries efficiently and maintaining a positive customer experience.
* Keeping CRM records accurate and up to date.
* Working towards and exceeding agreed sales targets.
* Achieving individual performance measures and KPIs.
What we are looking for:
* Previously worked as an Internal Sales Executive, Sales Executive, Business Development Executive, Account Executive, Telesales Executive, Sales Representative, B2B Sales Executive or in a similar role.
* Have 1 year of sales experience (preferable)
* GCSE English and Maths at Grades A-C or equivalent.
* An interest in the automotive industry.
* Strong literacy and numeracy skills.
* Excellent customer service and relationship-building skills.
* Good time management and organisational abilities.
* Automotive industry knowledge or experience would be beneficial.
Whats on offer:
* Competitive salary
* £520 Loyalty bonus
* 28 days annual leave, including bank holidays
* Your birthday off
* Gym membership
* Employee discount scheme
* On-site parking
* Employee Assistance Programme
* Discounts across a range of products and services
This is an excellent opportunity for a Sales Executive / Internal Sales Executive to join a growing business with excellent earning potential.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Duties will include:
Source and pre-screen candidates using platforms like CV Library and Reed to identify the best talent for client vacancies.
Conduct high-volume cold calls (up to 70/80 call per day) to potential candidates and clients, promoting opportunities and building relationships.
Support recruitment consultants with shortlisting, arranging interviews, and providing updates to both candidates and clients.
Create, post, and monitor engaging job adverts across multiple platforms.
Maintain and update CRM and ATS systems, keeping candidate and client records accurate and up to date.
Provide guidance and feedback to candidates throughout the recruitment process, managing correspondence professionally via phone and email.
Assist with admin compliance, reference requests, and processing agency worker timesheets.
Work towards personal and team targets, contributing to the consultancy’s growth while developing your own career.
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Upon successful completion of the apprenticeship, there is the potential to progress into a permanent Recruitment Consultant role within the business. Continued development and career progression are encouraged, with opportunities to grow into senior recruitment or management positions over time.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Monday - Thursday, 9.00am - 6:30pm.
Friday, 10.00am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
To develop candidate relationships
Support candidates with their CVs, cover letters and applications for new roles
To drive sales and increase business with both new and existing clients
Full 360 Apprentice Recruitment Consultant role supplying temporary or permanent workers into Industrial and logistics positions
Pre-screen candidate profiles, using CRM as well as available CV databases
Meet with candidates, interview them for suitability of vacant positions
Ascertain reference points and references, conducting due diligence on all represented candidates
Collate “right to live and work in the UK” data to ensure candidate compliance and eligibility for vacant positions
Negotiate salary with candidates, managing their expectations on market conditions
Conducting aftercare meetings with candidates upon successful placements (contract and permanent)
Business development, largely on the phone and email
Winning new client accounts and managing client relationships
Sourcing suitable candidates for client vacancies
Negotiating fee and/or margin structure for services
Pre-screening candidate suitability for interview
CV presentations to clients, giving a detailed description of why candidates are suited to vacant positions
Negotiate salary with clients, ensuring candidate and client reach an agreement to offer
Maintaining client relationships throughout the recruitment process and beyond
Advertise roles on job boards
Training:
Recruitment Consultant Level 3 Apprenticeship Standard NVQ & Certificate
End Point Assessment
Maths and English functional skills if required, which will be delivered via online training sessions for 1 hour per week
Training Outcome:
Progression into a full-time position may be offered upon successful completion of the apprenticeship
Employer Description:With a wealth of expertise in logistics and industrial staff supply, Right Hire Recruitment are continuing to expand.Working Hours :Monday - Friday, between 8.00am and 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Creative,Initiative,Engaging Personality,Knowledge of Microsoft Office,Adaptable,Intuitive,Flexible attitude to work,Ability to communicate at all....Read more...
As a Membership Advisor Apprentice, you will:
Conducting guided tours for prospective members, showcasing the club's facilities, equipment, and services while explaining membership options and answering any questions.
Driving membership sales by engaging with potential members, following up on enquiries and leads, and building positive relationships to support membership growth and retention.
Providing excellent front-of-house customer service, welcoming members and visitors, handling enquiries both in person and over the phone, and ensuring a friendly, professional first impression at all times.
Using the Clubwise CRM system to manage customer information, record interactions, process membership enquiries, and maintain accurate member records.
Supporting the day-to-day operation of the club by assisting with administrative tasks, maintaining a clean and organised reception area, and working collaboratively with the team to ensure the smooth running of the facility.
What your apprenticeship includes:
You won’t need to attend college, our apprenticeships are delivered through work based training which includes a mixture of face-to-face sessions and remote Team calls with your Lifetime Learner Coach every 6 weeks. You will also have a mentor within the workplace to support you.
Obtain Functional Skills in English and Maths (if you don’t already have GCSE or equivalents).
Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Learner Coach including feedback sessions.
At Anytime Fitness you will be working towards a Customer Service Practitioner Level 2 Apprenticeship standard over the course of 15 months.Training Outcome:Full Membership Advisor role.Employer Description:Welcome to Anytime Fitness Birmingham (Paradise Circus)! Locally owned and operated, our welcoming gym offers you a supportive community to reach your health and wellness goals. Our expert coaches and staff are ready to help you every step of the way. Plus, get 24/7 access to more than 5,800 locations across the globe, which means we're never far from your home, work or holiday destination. We're excited to meet you!Working Hours :30 hours per week - shift patterns. Monday - Sunday, 8.00am - 5.00pm/11.00am - 8.00pm.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
Build a high-performing sales team for a mission-driven insurer serving the global diasporaJoin a sales team that cares about doing right by customers, not just hitting numbers. We move fast, test things, and give you ownership to build a training program that directly impacts revenue and customer outcomes. If you like seeing people improve because of what you teach, you’ll love this role.Diaspora Insurance provides bespoke insurance solutions to African diaspora (expatriate) communities across the UK, EU, and beyond. We’re growing fast and need a Training Officer to own onboarding and ongoing training for our sales team.UK-Birmingham. Occasional travel to EU & other operating countries About the role As a Training Officer, you’ll be responsible for getting new sales hires up to speed fast and keeping the whole team sharp on product, sales process, objection handling, and compliance basics. You’ll work closely with the Head of Sales to turn sales data and feedback into practical training that improves close rates and customer conversations.This is a hands-on role. You’ll design, deliver, and iterate training materials, run live sessions, and coach reps 1:1.What you’ll do
Own onboarding for all new sales hires: product knowledge, sales process, CRM, call etiquette, compliance basics.Training of lead generators, introducers, super introducers, brand ambassadors and influencers on the product and businessDesign and deliver ongoing training on objection handling, upselling, and customer empathy for diaspora audiences.Create playbooks, call scripts, and bite-size training content reps can use.Run role-play sessions, call shadowing, and 1:1 coaching to improve performance.Work with sales leadership to identify skill gaps from call recordings, QA scores, and sales data.Keep training materials updated as products and processes change.Track training impact on ramp time, conversion rates, and quality metrics
What you’ll bring
3+ years in sales training, sales enablement, or sales management — insurance/financial services preferred.Experience delivering both live and virtual training to sales teams.Strong understanding of consultative selling and objection handling.Comfortable creating simple, clear training materials — slides, scripts, one-pagers.Data-driven: you use metrics to prove what’s working and adjust fast.Excellent communication skills and presence to engage a team.CIPD/Train the Trainer certification is a plus, not required
Benefits
Salary: £30, 000 - £33, 000 paPension schemePaid annual leaveEmployer funeral insurance scheme
Diaspora Insurance is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please apply here. Our agent from Hiring People may be in touch and ask you to complete a short video interview. ....Read more...
Salary: €3000 - €3500 + 25% nett allowance for night shiftStart: ASAPLanguages: English, German is a bonusAs the Night Auditor, you keep the hotel running smoothly while the rest of the world sleeps.You are the calm, confident face of the front office overnight, making sure every guest feels welcomed, every detail is accurate, and every shift ends with a flawless handover.What you’ll do
Welcome guests warmly, process check-ins and check-outs smoothly, and always greet guests by name.Ensure all guest details are recorded accurately and update guest profiles in Cendyn as needed.Handle special requests, general information, transport, event tickets, restaurant and airline reservations, and any other guest queries with ease.Answer all calls cheerfully and promptly, and follow up quickly if an answer is not immediately available.Resolve guest complaints professionally and in a timely manner, escalating to the Manager on Duty when required.Confidently sell room types, rates, and hotel services at every opportunity.Manage reservation requests efficiently, involving the Hotel/Reservations Manager or Coordinator for group, unusual, or complex bookings.Process guest mail, messages, and deliveries accurately and efficiently.Audit daily activities and complete balancing of the day’s transactions.Ensure telephone, internet, movie, and chargeback charges are posted correctly.Complete wake-up calls on time and collect room service breakfast orders.Liaise with housekeeping, maintenance, and other departments to support guest needs.Maintain an up-to-date Guest Services Directory in the PMS with local and essential hotel information.Collate and report industry information, financial updates, and yield reports as directed.Cross-train in day reception and other duties such as accounts processing or logistics.Step in to support other departments during busy periods.Provide a clear, concise handover for the next shift.Keep your Manager informed of any issues or unusual matters.Maintain a clean, tidy, and immaculate Front Office area.Carry out other reasonable tasks as directed by your Manager.
What I am looking for:
Immaculate presentation, grooming, and pride in wearing the correct uniform and name badge.Strong understanding of company policies, procedures, and code of conduct.Commitment to workplace safety, security, and privacy at all times.A positive, accountable, and professional approach to learning and feedback.Excellent communication, emotional intelligence, and teamwork.A guest-focused mindset with strong commercial awareness and attention to detail.Tech-savvy skills, including Microsoft Office 365, PMS, and CRM systems.
Experience and essentials
Current Responsible Service of Alcohol (RSA) Certificate.Hospitality Diploma or Degree, or relevant experience in a similar role, is ideal.Able to meet the physical demands of the role, including standing for long periods and occasional lifting of up to 20 kg.
What makes you a great fitYou are friendly, resourceful, and dependable, with the ability to stay calm under pressure and keep everything moving behind the scenes.You bring warmth, accuracy, and energy to every shift, helping create memorable guest experiences from check-in to check-out.....Read more...
Territory Sales Manager
A fantastic opportunity for a driven Territory Sales Manager to join a leading international manufacturer supplying high-quality products into the Automotive, DIY and Industrial sectors.
We're looking for a commercially focused field sales professional with experience managing distributor, wholesaler and retail relationships. Whether your background is Automotive Aftermarket, DIY or Industrial products, this role offers the opportunity to develop existing business, secure new accounts and drive profitable growth across a well-established territory.
If you enjoy building strong customer relationships, identifying new opportunities and delivering sales success in a field-based environment, this could be the perfect next step.
What's on offer
Salary: Circa £40,000 Basic Salary
Bonus: Annual bonus up to one month's salary, linked to performance.
Benefits: Fully expensed company car, fuel card, laptop, mobile phone, pension scheme, staff discounts and incentives.
Territory: Southern England
Ideal Locations: Oxford, Reading, Southampton, Bristol, Swindon, Milton Keynes, Northampton, Portsmouth, Basingstoke and Guildford.
The Role
As Territory Sales Manager, you'll be responsible for developing sales across the South of England, managing distributor and wholesale relationships, and identifying new business opportunities across Automotive, DIY and Industrial channels.
Your responsibilities will include:
Developing new accounts and creating opportunities to exceed sales targets.
Building and strengthening relationships with distributors, wholesalers, retailers and end-users.
Growing sales of established product ranges through existing customers and new prospects.
Delivering sales growth through effective territory planning and account management.
Implementing merchandising and display concepts where appropriate.
Providing market intelligence, competitor activity and customer feedback to the wider business.
Ensuring excellent customer service and customer satisfaction at every stage of the sales process.
Working closely with customers to ensure efficient supply chain and distribution processes.
Developing strong product and market knowledge to provide professional advice and support.
Representing the business professionally and acting as a trusted partner to customers.
This role would suit an energetic and self-motivated sales professional who enjoys working independently while developing long-term customer relationships.
Our Ideal Candidate
We're looking for someone who brings:
Experience in a field-based sales, account management or merchandising role.
Experience managing customers through distributor or wholesale networks.
Knowledge of Automotive Aftermarket, DIY, Industrial products or related sectors.
Strong relationship-building and communication skills.
A proactive approach to generating new business opportunities.
Excellent organisational and territory management skills.
Good working knowledge of Microsoft Office and CRM systems (Salesforce experience advantageous).
A full UK driving licence.
Register Your Interest
To register your interest for this position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call 07908 893621 for a confidential discussion.
Job Reference: 4363KB - Territory Sales Manager
Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.....Read more...
Territory Sales Manager
A fantastic opportunity for a driven Territory Sales Manager to join a leading international manufacturer supplying high-quality products into the Automotive, DIY and Industrial sectors.
We're looking for a commercially focused field sales professional with experience managing distributor, wholesaler and retail relationships. Whether your background is Automotive Aftermarket, DIY or Industrial products, this role offers the opportunity to develop existing business, secure new accounts and drive profitable growth across a well-established territory.
If you enjoy building strong customer relationships, identifying new opportunities and delivering sales success in a field-based environment, this could be the perfect next step.
What's on offer
Salary: Circa £40,000 Basic Salary
Bonus: Annual bonus up to one month's salary, linked to performance.
Benefits: Fully expensed company car, fuel card, laptop, mobile phone, pension scheme, staff discounts and incentives.
Territory: Southern England
Ideal Locations: Oxford, Reading, Southampton, Bristol, Swindon, Milton Keynes, Northampton, Portsmouth, Basingstoke and Guildford.
The Role
As Territory Sales Manager, you'll be responsible for developing sales across the South of England, managing distributor and wholesale relationships, and identifying new business opportunities across Automotive, DIY and Industrial channels.
Your responsibilities will include:
Developing new accounts and creating opportunities to exceed sales targets.
Building and strengthening relationships with distributors, wholesalers, retailers and end-users.
Growing sales of established product ranges through existing customers and new prospects.
Delivering sales growth through effective territory planning and account management.
Implementing merchandising and display concepts where appropriate.
Providing market intelligence, competitor activity and customer feedback to the wider business.
Ensuring excellent customer service and customer satisfaction at every stage of the sales process.
Working closely with customers to ensure efficient supply chain and distribution processes.
Developing strong product and market knowledge to provide professional advice and support.
Representing the business professionally and acting as a trusted partner to customers.
This role would suit an energetic and self-motivated sales professional who enjoys working independently while developing long-term customer relationships.
Our Ideal Candidate
We're looking for someone who brings:
Experience in a field-based sales, account management or merchandising role.
Experience managing customers through distributor or wholesale networks.
Knowledge of Automotive Aftermarket, DIY, Industrial products or related sectors.
Strong relationship-building and communication skills.
A proactive approach to generating new business opportunities.
Excellent organisational and territory management skills.
Good working knowledge of Microsoft Office and CRM systems (Salesforce experience advantageous).
A full UK driving licence.
Register Your Interest
To register your interest for this position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call 07908 893621 for a confidential discussion.
Job Reference: 4363KB - Territory Sales Manager
Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.....Read more...
Territory Sales Manager
A fantastic opportunity for a driven Territory Sales Manager to join a leading international manufacturer supplying high-quality products into the Automotive, DIY and Industrial sectors.
We're looking for a commercially focused field sales professional with experience managing distributor, wholesaler and retail relationships. Whether your background is Automotive Aftermarket, DIY or Industrial products, this role offers the opportunity to develop existing business, secure new accounts and drive profitable growth across a well-established territory.
If you enjoy building strong customer relationships, identifying new opportunities and delivering sales success in a field-based environment, this could be the perfect next step.
What's on offer
Salary: Circa £40,000 Basic Salary
Bonus: Annual bonus up to one month's salary, linked to performance.
Benefits: Fully expensed company car, fuel card, laptop, mobile phone, pension scheme, staff discounts and incentives.
Territory: Southern England
Ideal Locations: Oxford, Reading, Southampton, Bristol, Swindon, Milton Keynes, Northampton, Portsmouth, Basingstoke and Guildford.
The Role
As Territory Sales Manager, you'll be responsible for developing sales across the South of England, managing distributor and wholesale relationships, and identifying new business opportunities across Automotive, DIY and Industrial channels.
Your responsibilities will include:
Developing new accounts and creating opportunities to exceed sales targets.
Building and strengthening relationships with distributors, wholesalers, retailers and end-users.
Growing sales of established product ranges through existing customers and new prospects.
Delivering sales growth through effective territory planning and account management.
Implementing merchandising and display concepts where appropriate.
Providing market intelligence, competitor activity and customer feedback to the wider business.
Ensuring excellent customer service and customer satisfaction at every stage of the sales process.
Working closely with customers to ensure efficient supply chain and distribution processes.
Developing strong product and market knowledge to provide professional advice and support.
Representing the business professionally and acting as a trusted partner to customers.
This role would suit an energetic and self-motivated sales professional who enjoys working independently while developing long-term customer relationships.
Our Ideal Candidate
We're looking for someone who brings:
Experience in a field-based sales, account management or merchandising role.
Experience managing customers through distributor or wholesale networks.
Knowledge of Automotive Aftermarket, DIY, Industrial products or related sectors.
Strong relationship-building and communication skills.
A proactive approach to generating new business opportunities.
Excellent organisational and territory management skills.
Good working knowledge of Microsoft Office and CRM systems (Salesforce experience advantageous).
A full UK driving licence.
Register Your Interest
To register your interest for this position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call 07908 893621 for a confidential discussion.
Job Reference: 4363KB - Territory Sales Manager
Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we’re here to support you.....Read more...
We are looking for a highly motivated and curious AI & Business Operations Apprentice to work across multiple areas of the business while helping Arca identify, develop, and implement AI-driven tools and systems.
This is not a traditional administration apprenticeship. The role is designed for someone who is excited by:
AI and emerging technology
Process improvement
Automation
Data and operational efficiency
Learning how a scaling business operates end-to-end
You will gain exposure across:
Operations
Commercial & Sales
Customer Service
Finance
Marketing
Technology & Systems
A key part of the role will focus on helping Arca explore and implement practical AI solutions that improve internal efficiency, reporting, customer experience, and decision-making.
Key Responsibilities:
AI & Systems Development
Support the identification of opportunities to introduce AI tools across the business
Help research, test, and implement AI platforms and automation solutions
Assist with integrating AI into workflows, reporting, customer communications, and operational processes
Work with teams to identify repetitive tasks that can be automated or improved
Help document and improve internal business processes
Support adoption and training of new tools and systems
Cross-Functional Business Support
Support operational and commercial teams with day-to-day projects
Assist with reporting, data analysis, and process tracking
Contribute to internal improvement initiatives across departments
Help maintain CRM, operational systems, and internal documentation
Support leadership with ad hoc projects and business initiatives
Data & Insight
Assist in analysing business data and identifying trends or inefficiencies
Support dashboard and reporting improvements
Help produce presentations, summaries, and business insights
Training:As part of their apprenticeship, the successful candidate will complete off-the-job training, dedicated learning that takes place during paid working hours and focuses on developing the skills and knowledge needed for the role. This includes structured activities such as workshops, online learning, shadowing, and practical training, ensuring they gain the full competence required to excel in the position while contributing effectively to the organisation.Training Outcome:What You’ll Gain
Exposure across all major business functions
Hands-on experience implementing AI and automation in a real business environment
Mentorship from senior leadership
Experience working in a fast-growing life science logistics company
Development of commercial, operational, and technical skills
Opportunity to help shape how AI is used within the business
Employer Description:Arca BioLogistics is a specialist life science and healthcare logistics provider supporting pharmaceutical, biotech, diagnostics, clinical research, and healthcare organisations across the UK and internationally.We deliver time-critical, temperature-controlled, and GDP-compliant logistics solutions with a strong focus on service quality, visibility, technology, and customer experience.As a growing business, we are investing heavily in operational efficiency, automation, and AI-enabled ways of working. This role is a unique opportunity to help shape how AI is practically implemented across a fast-moving, technology-driven business.Working Hours :08:30 - 17:30, Monday to Friday, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,AI skills,Basic data analysis skills....Read more...
Global Sales Manager - Luxury Hotels Group Salary: depending on experience. We are looking for an experienced and high-performing Global Sales Manager – specialized in development of International markets to join this beautiful group and mawimize the reveenue of their luxury portfolio. We are searching for a candidate that is passionate, creative, determined and goal oriented.As part of the Executive team, you will be in charge of creating and implementing a strategic commercial plan and vision to continuously promote the portfolio across targeted markets.Key Responsibilities
Lead and direct the development and implementation of the strategic sales plansHelp keeping the company competitive and innovative.Promote high visibility of operations through active involvement in industry associations, trade shows and other national and international activitiesManage, develop and maximizing then sales team potential by recruitment, development and trainingIdentify emerging markets shifts while being fully aware of new products and competition status Work closely with the division Revenue and Marketing to design programs and seize all advertising and public relations opportunities to bring awareness of the venuesEffective management of all budgets to insure optimum operating profit.Reporting, communication and presentation of management information and KPI statistics to director
Qualification Required & Experience
Degree in business administration / commercial or a related fieldPrior experience with luxury hotel brands or multi-property groups, preferably in Greece or the Mediterranean region.Experience in a cluster or group role preferredSuccessful track record, consistently meetings or exceeding targetsExperience and understanding of the luxury hotel market and operationsDeep understanding of distribution systems, BI’s, CRM tools, and Revenue Management principles.Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organizationA driven and dedicated commitment to success without sacrificing integrityProven ability to drive the sales process from plan to closeStrong business sense and industry expertiseExcellent mentoring, coaching and people management skillsFluent English
Interested in this great challenge? Contact BEATRICE with your updated CV....Read more...
Identify and develop new business opportunities within target markets.
Generate leads through outbound sales activities, networking, market research, and industry contacts.
Build and maintain strong relationships with existing and prospective customers.
Respond to customer enquiries and prepare quotations in a timely manner.
Follow up on quotations and sales opportunities to maximise conversion rates.
Conduct customer meetings, presentations, and site visits where required.
Work closely with internal departments including estimating, design, production, and project delivery teams.
Maintain accurate customer records and sales activity within the company's CRM system.
Achieve agreed sales targets, KPIs, and business development objectives.
Monitor market trends, competitor activity, and emerging opportunities.
Represent the company at industry events, exhibitions, and networking opportunities.
Provide regular sales forecasts and pipeline reports to management.
Ensure a high level of customer satisfaction throughout the sales process.
Training:
Training will be office-based with remote 1:1 sessions with a specialised tutor from an independent training provider.
You will receive structured training and mentoring from experienced staff.
And develop knowledge in Sales processes, communication and IT systems.
Training Outcome:Upon successful completion, potential roles include:
Senior Sales Executive
Sales Manager
Area Sales Manager
Business Development Manager
Employer Description:From our base in Blackburn, Woodscape has meticulously manufactured premium, sustainable hardwood street furniture for projects across the UK for decades. You've likely encountered our work without realising it — relaxing on a custom-designed hardwood park bench, navigating pathways guided by our durable oak timber bollards, or sheltering under one of our bespoke hardwood bus stop shelters.
We specialise in high-quality, long-lasting timber street furniture and structures that integrate seamlessly into their environment, becoming a natural and enduring part of the community — from commercial hardwood planters for urban landscaping to replacement timber slats for park benches. Whether it's our standard product ranges or fully bespoke, design-led pieces, everything we make is built to elevate the spaces it's part of with the natural beauty and longevity of premium hardwood.
Even if you haven't known our name, you've experienced Woodscape's quality — and our commitment to creating accessible, enduring street furniture for public spaces. Join us, and help bring that same craftsmanship to the next generation of projects.Working Hours :Monday to Friday 8.45 am - 5.15 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
Deliver excellent customer service across telephone, email, webchat, social media and face-to-face channels, resolving enquiries at the first point of contact wherever possible and ensuring customers receive accurate advice and support.Support customers with a wide range of housing enquiries including repairs, rent, lettings, tenancy management, anti-social behaviour and general housing services, following policies, procedures and service standards.Provide administrative support across the Customer Hub, including arranging appointments, processing service requests, maintaining records and supporting neighbourhood, lettings and tenancy teams.Assist with property lettings and tenancy administration activities, including advertising properties, applicant checks, mutual exchanges, tenancy changes, garage lettings and preparing cases for officer review.Accurately maintain customer records, case notes and service requests across CRM and housing management systems, ensuring compliance with data quality standards and performance requirements.Support triage officers with tenancy, lettings and anti-social behaviour enquiries, helping to gather information, assess customer needs and ensure enquiries are directed or resolved appropriately under supervision.Respond to customer dissatisfaction positively and professionally, supporting early resolution, complaint prevention, accurate recording and continuous service improvement.Process customer payments, support repairs appointments, handle correspondence and undertake a variety of administrative tasks that contribute to efficient service delivery.Build positive relationships with customers, colleagues, contractors and partner agencies, communicating clearly and keeping customers informed throughout their journey with Ongo.Develop knowledge of housing services, tenancy law, lettings processes, safeguarding, complaints handling and regulatory requirements through on-the-job learning and apprenticeship training.Manage workload effectively, prioritising competing demands, meeting agreed timescales and contributing to individual, team and organisational performance objectives.Be aware of safeguarding vulnerable adults and children and report any concerns via Ongo’s Safeguarding policies and procedures.Training:You will train towards a housing and property management level 2 courseTraining Outcome:The apprenticeship will also provide exposure to triage and complaints support, helping you develop an understanding of how more complex customer enquiries, tenancy-related matters, anti-social behaviour reports, lettings queries, tenancy changes and customer dissatisfaction are managed in line with policies, procedures and service standards.Employer Description:At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighboring areas.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Suitable for A-Level students, university graduates, or individuals who have started university and decided it is not the right path.
Start your career in recruitment with a vibrant, ambitious team in Putney! This role is ideal for individuals who are ambitious, confident, and ready to commit to a long-term career in recruitment.
You’ll be right at the heart of our day-to-day operations, learning the ropes while making a real impact.
Your role will include:
Searching job boards and CV databases to find the best talent
Registering and pre-screening candidates for suitability and compliance
Posting job adverts and creating content for social media
Formatting CVs and managing candidate documentation
Organising interviews and updating our CRM system
Supporting client accounts and building relationships
Identifying new opportunities to grow the business
Training:
Full training will be given, leading to a recognised Level 3 Recruiter Apprenticeship Standard qualification
Learning and developing the skills, knowledge, and behaviours required to become a competent Recruiter through a Level 3 apprenticeship
This will take place entirely in the workplace, with no need for day release
You will be assigned a dedicated Trainer from Davidson Training UK Ltd, who run the Appprenticeship programme
They will conduct one-on-one tutoring sessions and create a customised training plan based on your areas of strength and growth
Training Outcome:
Ready to take the first step in a career with big earning potential and real long-term prospects?
Apply today - we’re looking for people who want to succeed and are ready to learn
Progression onto a Full-time position, upon successful completion of the apprenticeship
Employer Description:GM Recruitment is a specialist supplier of recruitment services. We supply thousands of highly skilled contract, temporary and permanent staff to our many clients across the UK and Europe. Our talent can help to build teams that work well together at every level. We find roles for every skill set across the UK and abroad. Matching your unique abilities with our client requirements.
Whether the role is contract or permanent, our expert staff is ready to guide you through the entire recruitment process. You always deal directly with one of our dedicated recruiters who take time to understand your needs and tailor the best solution for you.Working Hours :Monday - Friday, 8.00am - 5.00pm.Skills: Outgoing,Confident,Approachable,Resilient; driven by results,Organised,Keen to learn new skills,Strong communicator,Team player....Read more...
We are looking for a motivated and enthusiastic Sales & Customer Service Apprentice to join our growing team. This is an exciting opportunity for someone who enjoys communicating with people, has an interest in technology and sales, and wants to develop a successful career within a supportive business.
Working alongside experienced colleagues, you will gain hands-on experience in customer service, lead generation, sales support, client onboarding and relationship management while completing a nationally recognised level 3 apprenticeship.
Day-Day Responsibilities:
Contact prospective and existing customers by telephone, email and other digital communication methods.
Respond professionally to customer enquiries and provide accurate information about products and services.
Build positive relationships with customers through excellent communication and customer service.
Identify customer needs and recommend suitable solutions.
Support the sales process by generating and qualifying new business opportunities.
Arrange customer meetings, demonstrations and onboarding appointments.
Assist with customer onboarding and account set-up.
Support customers with using the company's technology platform.
Maintain accurate customer records using the company CRM system.
Update sales activity, customer interactions and follow-up actions.
Assist with monitoring sales performance and producing reports where required.
Gather customer feedback and share insights with the wider team.
Attend client meetings and networking opportunities alongside experienced colleagues.
Represent the business professionally at all times.
Work collaboratively with colleagues to achieve team objectives.
Follow company policies, procedures and data protection requirements.
Complete all apprenticeship training, assignments and off-the-job learning required as part of the programme.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them.
Upon completion of this 12 month apprenticeship, you will have obtained your Customer Service Practitioner Level 2 Apprenticeship qualification.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:We not only provide a roof over your head but more importantly we work with you to offer you tailored support that helps you develop important life skills and independence.
Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Organisational Skills,Problem Solving Skills,Communication Skills....Read more...
We are looking for a motivated and enthusiastic Sales & Customer Service Apprentice to join our growing team. This is an exciting opportunity for someone who enjoys communicating with people, has an interest in technology and sales, and wants to develop a successful career within a supportive business.
Working alongside experienced colleagues, you will gain hands-on experience in customer service, lead generation, sales support, client onboarding and relationship management while completing a nationally recognised Level 3 apprenticeship.
Day-Day Responsibilities:
Contact prospective and existing customers by telephone, email and other digital communication methods.
Respond professionally to customer enquiries and provide accurate information about products and services.
Build positive relationships with customers through excellent communication and customer service.
Identify customer needs and recommend suitable solutions.
Support the sales process by generating and qualifying new business opportunities.
Arrange customer meetings, demonstrations and onboarding appointments.
Assist with customer onboarding and account set-up.
Support customers with using the company's technology platform.
Maintain accurate customer records using the company CRM system.
Update sales activity, customer interactions and follow-up actions.
Assist with monitoring sales performance and producing reports where required.
Gather customer feedback and share insights with the wider team.
Attend client meetings and networking opportunities alongside experienced colleagues.
Represent the business professionally at all times.
Work collaboratively with colleagues to achieve team objectives.
Follow company policies, procedures and data protection requirements.
Complete all apprenticeship training, assignments and off-the-job learning required as part of the programme.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 12 month Apprenticeship, you will have obtained your Customer Service Specialist apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full time role after successful completion of the apprenticeship.Employer Description:We not only provide a roof over your head but more importantly we work with you to offer you tailored support that helps you develop important life skills and independence.
Working Hours :Monday-Friday 9AM-5PMSkills: Administrative Skills,Customer Care Skills,Organisational Skills,Patience,Presentation Skills,Problem Solving Skills,Communication Skills....Read more...
Customer Implementations and Training LeadCompetitive salary and performance-based bonusHybrid – must be able to commute to Leeds officeType: Full-time, PermanentAbout Cognexo Cognexo is a fast-growing digital learning and employee engagement company solving for the problem of Workforce Readiness. Our SaaS platform empowers enterprise clients across all industries, from automotive to financial services, to measure and activate both employee sentiment and knowledge like never before. We are scaling rapidly, backed by a culture that values innovation, integrity, and measurable impact.As a Customer Implementation Manager reporting to the Head of Customer Operations, you will own the complete onboarding journey for enterprise customers, from contract signature through to successful go-live. You will manage multiple complex implementation projects, coordinate internal and client stakeholders, deliver customer training, and ensure every customer has an exceptional onboarding experience.The RoleYou'll be managing complex, multi-stakeholder rollouts often into regulated industries with incumbent systems, fragmented internal ownership, and competing timelines. You'll need to hold the critical path, influence without authority, and make good decisions with incomplete information.Day-to-day, the role encompasses scoping configuration requirements, building implementation plans, running stakeholder sessions, coordinating with product and engineering on technical dependencies, and writing the client-facing communications that keep momentum when things slow down.In addition to the above, the role will also require the individual to become a product expert and deliver enablement/training sessions to new and existing customers alike. This will cover front to back sessions as well as ad-hoc product update training to the Cognexo install base.Key Responsibilities
Full implementation lifecycle from kick-off through to go-live and CS handover.Discovery and scoping calls to translate client requirements into configuration decisions.Implementation plans and project trackers maintained in real timeStakeholder management across client-side and internal teams, including escalation handling.Acceptance criteria definition and UAT coordination.Handover documentation that gives the CS team everything they need to own the account.Contribution to implementation process improvement like templates and playbooks.Training and enablement for internal and external stakeholders.
Skills and ExperienceRequired
Educated to degree levelDemonstrable 3-5 years experience delivering SaaS implementations or complex technology onboarding projects.Confident running client-facing sessions independently. Discovery, kick-off, steering and UAT.Strong written and verbal communication; able to translate technical constraint into plain English for non-technical stakeholders.Comfortable with ambiguity and capable of prioritising across multiple concurrent accounts.Strong organisational skills, your project management doesn't depend on being reminded.Experience in enablement/training environments, communicating with large audiences at all levels.
Preferred
Experience in HR tech, L&D, or adjacent SaaS categories.Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.Exposure to LMS platforms or workforce training environments.Understanding of an enterprise organisation’s structure, including L&D, HR and compliance functions.
What success in this role looks likeSix months in, you've got a repeatable rhythm. Your accounts go live on time because you've managed the critical path actively, not reactively. Clients feel like the process is tight and executed to perfection. Handovers to CS are clean enough that the team doesn't need to come back to you to understand an account. You've spotted at least one pattern in how implementations slip and have implemented a process to circumvent these issues in the future.Training and enablement sessions are delivered with gravitas and leave no uncertainty with the relevant stakeholders. Your knowledge of the platform is second to none and you are the authority on the Cognexo platform both internally and externally.Why Join Cognexo?This is a rewarding opportunity to be part of a dynamic SaaS business at a pivotal stage of its growth journey. You will work closely with the CEO, and leadership team, helping to shape the customer lifecycle foundations of a company redefining digital learning and employee engagement in the form of Workforce Readiness.
Competitive salary and performance-based bonus.Hybrid flexibility and a culture built on trust and accountability.A high-impact role with real influence and long-term career growth.
INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
