Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am – 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks’ holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts. About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification. We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better’. Our growth plans are ambitious, and we’re part of the private equity-owned Citation Group. Our customer base has grown significantly over the past few years, and this growth will continue – that’s where you come in. About You For this role, you will need the following key skills & attributes: • Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support. • Your accuracy is a key strength. • You will have a passion for delivering exceptional service to customers and colleagues. • Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately • You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results. Excellent listening and negotiation skills, along with good verbal and written communication skills • Ability to understand and retain complex procedures. • Natural problem solver and decision-making skills • You will have a high level of attention to detail and commitment to quality • Can do attitude • Computer literacy, including strong knowledge of Word, Outlook and Excel • Previous experience of working CRMs advantageous • Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response. Key tasks: • Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes • Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly. - Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books. Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce. o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments. • Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales. Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales. • Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes • Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e. change of cert scope) • Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact • Live chat; provide live chat support • Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g. live chat, email, etc. • Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs. • Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve. • Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends • Any other duties as required Key Skills: • Motivated and target-driven with a proactive, can-do attitude• Strong attention to detail and confident handling data• Good communication skills (written and verbal)• Organised and able to manage multiple tasks effectively• Quick to learn new systems, products, and processes• Comfortable working cross-functionally in a team environment• Basic proficiency in Microsoft Word, Outlook, and Excel• Experience using CRM systems (Salesforce desirable)• Reliable, adaptable, and ready for any challenge....Read more...
We are currently recruiting for a Finance Assistant. This is a permanent position, working standard days, 42.5 hour working week. The role is fully site-based and is offering £32-35k per annum, depending on experienceA large, well-established manufacturing business is seeking a full-time Finance Assistant to join their team as the company continues to grow. This is an exciting opportunity to become part of a respected and sought-after employer, known locally for its strong values, supportive culture, and commitment to staff wellbeing.The Finance Assistant role is based in Huddersfield – which is easily accessible off the M62 and to Elland, Halifax, Huddersfield and BrighouseDuties of the Finance Assistant role:
Perform daily bank reconciliations and bookkeeping
Manage daily bank transfers
Accurately input financial data into the system
Raise and process sales invoices
Build financial reports for management
Operate the CRM systems
Assist with Payroll processing
Respond to customer and supplier queries relating to accounts
Working closely with the accounts team, operations and management
You would be a great fit for the role if you have previously worked in an accounts or finance-related role, have strong experience with Microsoft software packages, and relevant systems.What's in it for you as the Finance Assistant :
Competitive Salary of £32-35k per year
Opportunities for career development
Annual Bonus after 12 months of service
31 days holiday (including BH), which can rise with the length of service
Permanent, full-time position
Perk programme
If you are interested in the Finance Assistant position or have any queries, please contact Maisie at E3 Recruitment.....Read more...
With on the job training, you will learn to support the team in effectively running the business, this would include:
Liaising with customers, counter parties, suppliers in a professional and courteous manner
Meeting support - scheduling meetings, attendance and action notes to be taken and followed up in a timely manner
Sales process support via timely completion of actions and chase ups, and updating of CRM
Support in submission of grant applications including data gathering and research
Support with timely and accurate production of monthly revenue reports and invoices for clients
Submission of unavailability paperwork to National Grid
Inbox monitoring
Tracking projects and regular updating of lists to ensure deadlines are kept
Any other ad hoc duties as and when required
Training:
Level 3 Business Administrator Apprenticeship Standard
Training in relevant admin processes will be provided on premises and virtually where needed
Training Outcome:
Upon successful completion of the apprenticeship, there is the possibility to secure a full-time permanent Admin Assistant role with VEST
Career progression and helping people to grow is something we are passionate about
Employer Description:Decarbonising electricity is vital to cutting global emissions. To allow electricity grids to hit 100% renewable generation, battery storage needs to be built in the GWs. VEST Energy is a clean tech trading house focused on battery storage. Our mission is to get more battery assets onto electricity grids. We help companies understand the business case for battery storage, build their assets and provide a route to market for these assets in trading markets.Working Hours :Monday - Friday, 8.30am - 5.30pm with 1 hour lunch.Skills: Communication skills,Customer Care Skills,Initiative,IT Skills,Organisation skills,Problem solving skills,Team work....Read more...
• Office & Administration• Be the first point of contact (in‑person, phone, email); manage shared inboxes and enquiries.• Maintain accurate records for young people, parents/carers, volunteers and partners; update CRM/registers and consent/photography permissions.• Coordinate staff rotas and sessional worker timesheets; support onboarding/inductions for staff and volunteers (ID, references, training logs).• Prepare meeting agendas, take minutes, and track actions for internal meetings and Board/Advisory meetings.• Manage stationery/supplies ordering; liaise with suppliers and service providers.• Programme & Events Support• Administer programme bookings (e.g., holiday activities) and waiting lists; issue confirmations and reminders.• Compile session packs (registers, risk assessments, evaluation forms); collate attendance data after sessions.• Liaise with schools, parents/carers and partners to coordinate outreach, trips and events.• Support logistics: room bookings, equipment, refreshments, transport and trip paperwork.• Safeguarding, GDPR & Compliance• Maintain secure storage of safeguarding records, incident logs and consent forms in line with policies and GDPR.• Coordinate Enhanced DBS checks and training records; monitor renewals and mandatory training (e.g., Safeguarding, H&S, First Aid).• Support implementation of policies and procedures (safeguarding, data protection, health & safety) and report compliance metrics.• Finance & Procurement• Raise purchase orders; process invoices, expenses and petty cash in line with financial procedures.• Assist with budget tracking for projects/events; maintain accurate records for funder reporting.• Support grant administration: gather evidence, timesheets and outputs for monitoring/claims.• Monitoring, Evaluation & Reporting• Collect and clean attendance, demographics and outcomes data; produce weekly/monthly dashboards.• Prepare reports for senior leadership, trustees and funders (e.g., HAF returns, programme summaries).• Maintain calendars for reporting deadlines, audits and funding milestones.• Communications & Stakeholder Engagement• Draft newsletters, notices and social posts; update website/pages with programme information (in line with safeguarding consent).• Maintain contact lists/CRM; coordinate partner meetings and community outreach materials.• Support press/visits and VIP engagements by preparing briefs, risk assessments and schedules.• Facilities & Health & Safety• Assist with hub facilities checks (room setup, equipment logs, first‑aid kits, incident/near‑miss records).• Maintain venue bookings calendar; coordinate contractors for maintenance/repairs.• Ensure rooms are prepared and welcoming before sessions; oversee close‑down checklists after activities.Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site in college
Training Outcome:Admin Support/Senior Administrator.Employer Description:Project Zero WF CIC engages young people in positive activities to promote social inclusion, reduce anti‑social/offending behaviour and strengthen community cohesion. Our aim is to see a year with ZERO deaths of a young person due to knife or violent crime. From our youth hub at The Outset Centre in Walthamstow, we run weekly sessions, workshops and school‑holiday programmes (including HAF), and initiatives like the Youth Champion Programme, in partnership with local stakeholders and the London Borough of Waltham Forest.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
This is a rare opportunity to join Thrive4Life as a Business Growth Apprentice. Based mainly in our friendly Esher office (just 8 minutes from Esher station) and with regular days at our Wellbeing Centre in the Lloyd’s building, EC3 (Bank Station) in the very heart of the City of London, this role offers a unique blend of office-based training and exposure to the London City environment and culture.
You’ll be working closely with two experienced managers — Julia McAllister (Growth Manager, Thrive4Life Wellbeing Centre) and Rhea Mall (City Health Campaign Lead and Data Scientist), as well as gaining mentoring from senior company leadership and hands-on experience across a wide range of functions including administration, in person and streamed events, data, and client support.
Purpose of the Role
To provide day-to-day administrative support to both Thrive4Life and Wellbeing Centre Business Growth activities, ensuring smooth operations, excellent client service, and robust data management. This is a wide-ranging apprenticeship designed to give you valuable, transferable skills and a strong career foundation.
Duties and Responsibilities
Supporting the City based Wellbeing Centre
Welcome patients and handle enquiries by phone, email, and in person
Support bookings, payments, and client care using the Cliniko system
Assist with monthly health talks, Pilates sessions, and city-based promotional in person events and pop-up expo stands
Prepare marketing materials and keep promotional displays stocked across the Lloyd’s building
Help process national referral bookings and maintain tidy clinic facilities
Supporting Data & Outreach
Input, validate, and manage data across our CRM systems and spreadsheets.
Consolidate data from enquiries, bookings, events, and subscriptions.
Assist in building prospect lists for outreach campaigns and support data cleaning.
Help prepare reports and dashboards (e.g., enquiries, conversions, event attendance).
Provide support for email marketing and light research tasks.
General Office Administration
Handle incoming calls and emails, taking messages or directing queries.
Support document preparation, filing, and record-keeping.
Assist with scheduling meetings, travel, and other logistics.
Provide ad hoc support to the wider team as needed.
What Makes This Role Unique
A rare opportunity to gain exposure not only to business administration but also to finance, sales, marketing, and delivery, giving you a broad foundation for your career.
The chance to work both in a supportive Esher small office environment and in the vibrant London City setting, gaining insight into corporate culture and client engagement in the city of London.
Practical involvement in a company that has just launched a new website and adopting an AI-driven customer relationship platform — with state-of-the-art client engagement to drive growth.
Real mentoring and day-to-day learning from senior leaders in the company, giving you insight into business strategy as well as administration.
For the right candidate, multiple opportunities to expand the role and grow with the company.
Training:This role is aligned to the Business Administrator Apprenticeship Level 3 Standard.
You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training.
What You’ll Gain
Real responsibility from day one in a supportive small team
Skills in administration, experience with Excel, customer relationship manager (CRM) databases, Salesforce, Cliniko, Genie AI - CRM (with built in AI drivers), and other modern outreach tools
Exposure across the board from finance, sales, marketing, and delivery, giving you well-rounded working business experience. Insight into the fast-paced health, safety, and wellbeing industries
A nationally recognised apprenticeship qualification
Strong career prospects in business administration, operations, or data management
Our apprentices will receive direct, hands-on training from their line managers (the Growth Manager and Data Scientist), as well as ongoing support and mentoring from senior management and other members of the team. Training will be practical, structured, and embedded in daily tasks, ensuring skills are developed in real time
We will also encourage knowledge-sharing across the business, so the apprentice gains a broad understanding of operations, marketing, events, client care, and data management
The apprentice will work closely with colleagues in a friendly, supportive team environment where guidance and feedback are always available
Training Outcome:
This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors
This foundation prepares candidates for various careers or senior roles
Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events.
We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing.
Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing.
What sets us apart?
Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful.
High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb.
Innovation and growth, with a new website and AI-powered CRM platform launching.
Exposure to London City culture alongside a supportive small office environment in Esher.
Wide-ranging experience across finance, sales, marketing, events, delivery, and data.
A meaningful mission: to help save lives and improve quality of life through education and awareness.
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working....Read more...
An exciting opportunity has arisen for an Account Manager to join a well-established waste management and recycling company, renowned for its innovative approach and commitment to environmental sustainability.
As an Account Manager, you will manage a portfolio of client accounts, ensuring smooth operations, strong relationships, and identifying opportunities for growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.
You will be responsible for:
* Liaising with operations and supply chain teams to ensure seamless service delivery.
* Supporting the business development team with account insights, reporting, and growth strategies.
* Maintaining accurate records of client communications, pricing, and service activity using internal systems.
* Identifying opportunities for upselling or cross-selling services.
* Handling administrative and system-based tasks with precision.
* Acting as the first point of contact for customer queries, resolving issues efficiently.
* Continuously seeking improvements to internal processes and the customer experience
What we are looking for:
* Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executvie, Internal Sales Executive or in a similar role.
* Experience in customer service, account management, or internal sales (B2B environment preferred).
* Technically competent with administrative systems and CRM tools.
* Strong organisational and communication skills.
Whats on offer:
* Competitive salary
* 30 days holiday
* Attendance bonus scheme
* Health benefits and life assurance
* Free onsite parking
* Regular social events
* Full training and career progression plan
* Opportunities for volunteering and community engagement
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Account Executive to join a well-established waste management and recycling company, renowned for its innovative approach and commitment to environmental sustainability.
As an Account Executive, you will manage a portfolio of client accounts, ensuring smooth operations, strong relationships, and identifying opportunities for growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.
You will be responsible for:
* Liaising with operations and supply chain teams to ensure seamless service delivery.
* Supporting the business development team with account insights, reporting, and growth strategies.
* Maintaining accurate records of client communications, pricing, and service activity using internal systems.
* Identifying opportunities for upselling or cross-selling services.
* Handling administrative and system-based tasks with precision.
* Acting as the first point of contact for customer queries, resolving issues efficiently.
* Continuously seeking improvements to internal processes and the customer experience
What we are looking for:
* Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executvie, Internal Sales Executive or in a similar role.
* Experience in customer service, account management, or internal sales (B2B environment preferred).
* Technically competent with administrative systems and CRM tools.
* Strong organisational and communication skills.
Whats on offer:
* Competitive salary
* 30 days holiday
* Attendance bonus scheme
* Health benefits and life assurance
* Free onsite parking
* Regular social events
* Full training and career progression plan
* Opportunities for volunteering and community engagement
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Inside Sales Executive to join a well-established waste management and recycling company, renowned for its innovative approach and commitment to environmental sustainability.
As an Inside Sales Executive, you will manage a portfolio of client accounts, ensuring smooth operations, strong relationships, and identifying opportunities for growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.
You will be responsible for:
* Liaising with operations and supply chain teams to ensure seamless service delivery.
* Supporting the business development team with account insights, reporting, and growth strategies.
* Maintaining accurate records of client communications, pricing, and service activity using internal systems.
* Identifying opportunities for upselling or cross-selling services.
* Handling administrative and system-based tasks with precision.
* Acting as the first point of contact for customer queries, resolving issues efficiently.
* Continuously seeking improvements to internal processes and the customer experience
What we are looking for:
* Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executvie, Internal Sales Executive or in a similar role.
* Experience in customer service, account management, or internal sales (B2B environment preferred).
* Technically competent with administrative systems and CRM tools.
* Strong organisational and communication skills.
Whats on offer:
* Competitive salary
* 30 days holiday
* Attendance bonus scheme
* Health benefits and life assurance
* Free onsite parking
* Regular social events
* Full training and career progression plan
* Opportunities for volunteering and community engagement
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for an Internal Sales Executive to join a well-established waste management and recycling company, renowned for its innovative approach and commitment to environmental sustainability.
As an Internal Sales Executive, you will manage a portfolio of client accounts, ensuring smooth operations, strong relationships, and identifying opportunities for growth. This full-time role offers salary circa £25,500 - £28,000 and benefits.
You will be responsible for:
* Liaising with operations and supply chain teams to ensure seamless service delivery.
* Supporting the business development team with account insights, reporting, and growth strategies.
* Maintaining accurate records of client communications, pricing, and service activity using internal systems.
* Identifying opportunities for upselling or cross-selling services.
* Handling administrative and system-based tasks with precision.
* Acting as the first point of contact for customer queries, resolving issues efficiently.
* Continuously seeking improvements to internal processes and the customer experience
What we are looking for:
* Previously worked as an Junior Account Manager, Client Services Executive, Account Executive, Sales development representative, Client Success Executive, Inside Sales Executvie, Internal Sales Executive or in a similar role.
* Experience in customer service, account management, or internal sales (B2B environment preferred).
* Technically competent with administrative systems and CRM tools.
* Strong organisational and communication skills.
Whats on offer:
* Competitive salary
* 30 days holiday
* Attendance bonus scheme
* Health benefits and life assurance
* Free onsite parking
* Regular social events
* Full training and career progression plan
* Opportunities for volunteering and community engagement
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Duties will include:
Source and pre-screen candidates using platforms like CV Library and Reed to identify the best talent for client vacancies.
Conduct high-volume cold calls (up to 70/80 call per day) to potential candidates and clients, promoting opportunities and building relationships.
Support recruitment consultants with shortlisting, arranging interviews, and providing updates to both candidates and clients.
Create, post, and monitor engaging job adverts across multiple platforms.
Maintain and update CRM and ATS systems, keeping candidate and client records accurate and up to date.
Provide guidance and feedback to candidates throughout the recruitment process, managing correspondence professionally via phone and email.
Assist with admin compliance, reference requests, processing agency worker timesheets.
Work towards personal and team targets, contributing to the consultancy’s growth while developing your own career.Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Upon successful completion of the apprenticeship, there is the potential to progress into a permanent Recruitment Consultant role within the business. Continued development and career progression are encouraged, with opportunities to grow into senior recruitment or management positions over time.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Monday - Friday, between 8:30am - 5:30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Construction Resident Liaison Officer - Inverness - Up to £30,000 plus company van A new opportunity for a dedicated Resident Liaison Officer (RLO) to join a construction team. The RLO will play a crucial role in acting as the bridge between residents and the construction team, ensuring clear communication, resolving concerns, and maintaining positive relationships throughout the construction process. This position is ideal for someone with strong interpersonal skills and a background in housing, construction, or community engagement. Key Responsibilities: Serve as the first point of contact for residents, addressing inquiries and concerns related to ongoing construction work. Communicate project timelines, potential disruptions, and progress updates effectively to residents. Coordinate and manage resident engagement activities, including meetings, newsletters, and site visits. Handle complaints and issues sensitively, ensuring timely resolutions and escalating where necessary. Work closely with site managers, contractors, and local authorities to facilitate smooth project delivery. Conduct pre-start meetings and site inspections to assess resident needs and potential impacts of the work. Maintain accurate records of interactions, issues, and resolutions for reporting purposes. Ensure residents' health, safety, and welfare are considered at all stages of the project. Assist in the development of social value initiatives, fostering positive relationships between the company and the community. Requirements & Skills: Previous experience in a Resident Liaison Officer or similar customer-facing role in construction, housing, or property services. Strong communication and interpersonal skills with the ability to handle sensitive situations professionally. Knowledge of construction processes, housing regulations, and health & safety considerations. Ability to work independently and as part of a team, with excellent organizational skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and experience with CRM systems is desirable. Full UK driving licence and willingness to travel between sites if required. Benefits: Competitive salary and benefits package. Opportunity to work on meaningful community-focused projects. Career development and training opportunities. Supportive and dynamic work environment.....Read more...
Inside Sales – Automotive Aftermarket
Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks.
As an Inside Sales Representative, you’ll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and video platforms. In return, you’ll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition.
Work from home position – Scotland – ideal locations include Edinburgh, Aberdeen, Inverness, Dundee, Stirling, Falkirk, Perth
Salary – ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment
What you’ll need:
A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks in Scotland.
Previous success in a sales role, with a drive and tenacity to grow new business.
The ability to thrive independently, while remaining a valuable member of the team.
Ideally, exposure to working in a remote / home-based role.
A confident and professional telephone manner, with the ability to build relationships in this way.
What you’ll be doing
Achieve monthly sales targets.
Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data.
Manage your sales pipeline independently, acquiring new customers and processing assigned leads.
Work with national distributors to support the sales process and provide product training where necessary.
Collaborate with the UK sales team and Sales Director to share insights and opportunities.
When required attend in-person meetings, events and exhibitions.
Apply now
If you’re a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now for the Inside Sales Representative opportunity!
Send your CV in English to Kayleigh Bradley or call for a confidential chat on +44 7908 893621.
Inside Sales Representative – Automotive Aftermarket – job ref 4292KB
Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.....Read more...
You’ll play a key role in supporting the growth of CIPHE membership by helping to recruit, retain, and re-engage members, while also promoting and delivering membership services.
You’ll be part of the Membership team but work closely with colleagues across the organisation. The role is varied and offers exposure to administration, marketing, and events. Typical duties include:
Membership & Administration
Process and update member information using Microsoft Dynamics CRM
Handle payments, audience segmentation, and data quality improvements
Respond to enquiries from members/applicants/public with high standard of customer service
Prepare and dispatch welcome packs, certificates, and application materials
Support membership recruitment, retention, and reinstatement activities
Assist with Engineering Council registration processes, including application handling, assessor liaison, and mentor matching
Ensure GDPR compliance in all data handling
Digital Marketing & Communications:
Create and schedule engaging content across social media platforms
Monitor social media performance, engagement trends, and competitor activity
Assist in producing e-shots, newsletters, and tailored email campaigns
Upload and update website content, including news and blog posts
Contribute to campaign planning meetings with creative ideas
Administrative support for, and participation in, activities of Marketing & Comms Committee
Events & Campaign Support
Assist with event preparation, logistics, signage, promotional materials, and communications
Support on-site at industry events, promoting CIPHE and signing up new members
Capture event photos and assist with basic video content creation
Data & Reporting
Compile monthly marketing reports covering social media, email campaigns, and website traffic
Conduct market research on competitors and audience behaviour
Use insights to suggest content ideas and marketing improvements
Training Outcome:This apprenticeship offers a chance to kickstart a career in business and marketing with a wide-ranging and hands-on role at the Chartered Institute of Plumbing and Heating Engineering, including:
Practical experience in membership services, marketing and business administration
Digital skills across CRM, CMS, social media, and email marketing platforms
Experience in event coordination and customer engagement
Understanding of professional membership growth strategies
A nationally recognised business administration qualification
This role is ideal for someone who is confident in communicating with people, organised, curious, digitally savvy, and keen to learn how business, marketing, and membership development work together to drive growth in a professional organisation.
On completion, you could progress into roles such as Membership Administrator, Marketing Assistant, or Communications Coordinator, or continue your development through higher-level apprenticeships or further qualifications.Employer Description:Established in 1906, the CIPHE is the professional body dedicated to raising standards and protecting public health in the plumbing and heating industry.
As a registered charity, our mission is to support and inspire professionals to deliver safe, sustainable, and high-quality services that make a real difference in people’s lives. With over 7,500 members, we champion education, technical excellence, and ethical practice, offering guidance, training, and recognition across all career stages — from apprentices to experienced engineers.
Joining the CIPHE means becoming part of a purpose-led organisation that values learning, integrity, and the positive impact skilled professionals have on society.
Based in Essex with national reach, we operate as a supportive, professional team dedicated to making a real impact across the industry.Working Hours :9:00 am – 5:00 pm, Monday to Friday
Occasional work - including attendance at events, outside these hours may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Good Time Management,Interest in digital marketing,Positive & Professional,Honest....Read more...
You’ll play a key role in supporting the growth of CIPHE membership by helping to recruit, retain, and re-engage members, while also promoting and delivering membership services.
You’ll be part of the Membership team but work closely with colleagues across the organisation. The role is varied and offers exposure to administration, marketing, and events.
Typical duties include:
Membership & Administration:
Process and update member information using Microsoft Dynamics CRM
Handle payments, audience segmentation, and data quality improvements
Respond to enquiries from members/applicants/public with high standard of customer service
Prepare and dispatch welcome packs, certificates, and application materials
Support membership recruitment, retention, and reinstatement activities
Assist with Engineering Council registration processes, including application handling, assessor liaison, and mentor matching
Ensure GDPR compliance in all data handling
Digital Marketing & Communications:
Create and schedule engaging content across social media platforms
Monitor social media performance, engagement trends, and competitor activity
Assist in producing e-shots, newsletters, and tailored email campaigns
Upload and update website content, including news and blog posts
Contribute to campaign planning meetings with creative ideas
Administrative support for, and participation in, activities of Marketing & Comms Committee
Events & Campaign Support:
Assist with event preparation, logistics, signage, promotional materials, and communications
Support on-site at industry events, promoting CIPHE and signing up new members
Capture event photos and assist with basic video content creation
Data & Reporting:
Compile monthly marketing reports covering social media, email campaigns, and website traffic
Conduct market research on competitors and audience behaviour
Use insights to suggest content ideas and marketing improvements
Training Outcome:This apprenticeship offers a chance to kickstart a career in business and marketing with a wide-ranging and hands-on role at the Chartered Institute of Plumbing and Heating Engineering, including:
Practical experience in membership services, marketing and business administration
Digital skills across CRM, CMS, social media, and email marketing platforms
Experience in event coordination and customer engagement
Understanding of professional membership growth strategies
A nationally recognised business administration qualification
This role is ideal for someone who is confident in communicating with people, organised, curious, digitally savvy, and keen to learn how business, marketing, and membership development work together to drive growth in a professional organisation.
On completion, you could progress into roles such as Membership Administrator, Marketing Assistant, or Communications Coordinator, or continue your development through higher-level apprenticeships or further qualifications.Employer Description:Established in 1906, the CIPHE is the professional body dedicated to raising standards and protecting public health in the plumbing and heating industry.
As a registered charity, our mission is to support and inspire professionals to deliver safe, sustainable, and high-quality services that make a real difference in people’s lives. With over 7,500 members, we champion education, technical excellence, and ethical practice, offering guidance, training, and recognition across all career stages — from apprentices to experienced engineers.
Joining the CIPHE means becoming part of a purpose-led organisation that values learning, integrity, and the positive impact skilled professionals have on society.
Based in Essex with national reach, we operate as a supportive, professional team dedicated to making a real impact across the industry.Working Hours :9:00 am – 5:00 pm, Monday to Friday
Occasional work - including attendance at events, outside these hours may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Good Time Management,Interest in digital marketing,Positive & Professional,Honest....Read more...
Your role will be to ensure the smooth operation of payroll and ensure that all contractors are compliant in line with company, clients, and legal requirements. You will ensure all systems and data is up to date and that you provide friendly and accessible and customer service to the highest standards and that promotes company values.
Duties will include:
Contractor Timesheets & Payroll:
Submit and verify timesheets meet deadlines and accuracy standards
Chase missing or unapproved timesheets
Resolve timesheet and payroll queries
Clear payroll with Line Manager, flagging any issues
Compliance & Documentation:
Verify right to work and collect references per client requirements
Process DBS checks and ensure all compliance documents are complete and signed
Maintain accurate contractor files, regularly chasing missing information
Keep CRM and databases up to date in line with GDPR
Communication & Admin Support:
Handle general phone, email, and payroll enquiries
Log and escalate correspondence, compliments, and complaints appropriately
Provide ad hoc support to meet team targets
Keep Line Manager informed of compliance progress
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Monday - Friday 8:30 a.m. - 5:30 p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Duties will include:
Source and pre-screen candidates using platforms like CV Library and Reed to identify the best talent for client vacancies
Conduct high-volume cold calls (up to 70/80 call per day) to potential candidates and clients, promoting opportunities and building relationships
Support recruitment consultants with shortlisting, arranging interviews, and providing updates to both candidates and clients
Create, post, and monitor engaging job adverts across multiple platforms
Maintain and update CRM and ATS systems, keeping candidate and client records accurate and up to date
Provide guidance and feedback to candidates throughout the recruitment process, managing correspondence professionally via phone and email
Assist with admin compliance, reference requests, processing agency worker timesheets
Work towards personal and team targets, contributing to the consultancy’s growth while developing your own career
Training:Recruiter Level 3.
Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Upon successful completion of the apprenticeship, there is the potential to progress into a permanent Recruitment Consultant role within the business. Continued development and career progression are encouraged, with opportunities to grow into senior recruitment or management positions over time.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Monday - Friday 8:30 a.m. - 5:30 p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
Answer incoming calls and emails from customers, engineers, and suppliers.
Log service calls and maintenance requests accurately into the system.
Provide updates to customers on the progress of their service requests.
Liaise with engineers to coordinate call-outs, repairs, and follow-ups.
Assist with scheduling planned maintenance visits.
Update and maintain service records and job sheets.
File and organise both digital and physical documentation.
Assist with generating invoices and processing purchase orders.
Input data accurately into CRM and job management systems.
Support with stock control and ordering parts when required.
Learn how to manage engineer diaries and route planning efficiently.
Support colleagues with ad-hoc admin tasks and small projects.
Attend team meetings and contribute to process improvements.
Shadow different departments to gain a full understanding of the business.
Training:Level 3 Apprenticeship in Business Administration, consisting of:
Level 3 Apprenticeship in Business Administration
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off-the-job training will also be required as part of the apprenticeship. There will also be an end-point assessment. Training Outcome:
After the apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education.
Employer Description:Wessex Catering has been dedicated to giving our Customers outstanding Catering and Electrical Maintenance lead by our trained engineering workforce. We have been providing a service to the Catering Industry for over 20 years in which during this time we have built a relationship with our large client base offering both Catering, Electrical Maintenance and installation projects.Working Hours :7.45am to 4.45pm, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Join a growing, award-winning property investment and estate agency based in Leeds. We’re looking for a high-performing and experienced Senior Sales Negotiator to help drive growth, build long-term client relationships, and close high-value deals. If you thrive in a fast-paced sales environment and are passionate about property, we want to hear from you.This is a West Yorkshie based agency which covers the UK. You will be homebased initially but working from either Bradford or Leeds within 6 to 12 months.£25k - £30k basic £50k OTEWhy Work With Us
Be part of a successful, ambitious, and fast-growing agencyWork in a dynamic and supportive environmentOpportunity to make a real impact and grow with the businessOngoing training and development to enhance your skillsCompetitive salary with uncapped earning potential
Our Values
Take responsibility and be solution-focusedDemonstrate persistence and determinationMaintain transparency and deliver on commitmentsStrive for high standards and best practicesStay positive and support the success of the teamBe dependable and own your results
What We’re Looking For
Proven track record in a property sales or negotiator roleStrong sales, negotiation, and communication skillsAble to build trust and rapport with a wide range of clientsResilient, confident, and able to handle objections professionallySelf-starter with strong organisational skillsTakes ownership and delivers high-quality workComfortable working both independently and as part of a close-knit teamCommitted to continuous development and personal growth
Key Responsibilities:
Respond promptly to all new leads and qualify prospects Assess, clarify, and validate customer requirementsDevelop and implement sales strategies to meet and exceed targetsCommunicate the value of our property solutions confidently and clearlyPrepare and send proposals and quotations; follow up to close dealsNegotiate terms and close sales across all product and service areasKeep the CRM system up to date with all client and activity dataBook appraisals and surveys where requiredManage client accounts and support the deal process through to completionMaintain regular client contact to build trust and ensure repeat businessLiaise with internal teams and external stakeholders to progress sales efficientlyDeliver excellent after-sales serviceMeet KPIs and sales activity deadlinesProvide feedback to management and contribute to process improvementsTake part in ongoing training and mentoring opportunities
If you're looking for a new challenge and the opportunity to progress your career with a business that values excellence and results, this is your next step.What happens next?Please apply here. If shortlisted your will be contacting by Hiring People to complete a short video interview. Please keep an eye on your JUNK ....Read more...
The apprenticeship will be based with West Midlands Employers (WME) and you’ll be part of a busy, friendly and supportive team, helping to ensure the smooth running of day-to-day financial operations. This role is ideal for someone who is organised, has an eye for detail and accuracy, is eager to learn, and ready to develop practical skills in a professional environment.
You’ll support the team with a variety of finance tasks, including:
Helping to process sales and purchase invoices and purchase orders
Supporting the maintenance of financial records using systems like SAGE 50 for Finance and SAGE Customer Relationship Management (CRM) for processing sales data
Assisting with bank reconciliations and preparing documents for payments
Learning how to operate credit control processes to secure prompt payments
Helping to prepare financial data for management information reports and statutory returns
Supporting the team during quarter-end, year-end, and audit activities
Observing and learning about financial rules, processes and policies
Participate in team meetings
What You’ll Bring:
A keen interest in finance and administration
Willingness to learn and take direction from other team members
An attention to detail and a commitment to accuracy in your work
Good user basic IT skills (we use Microsoft Excel and Word every day for processing our data and information)
A positive attitude and ability to work well in a team
Training:This apprenticeship offers structured training and support to help you build your skills and confidence. You’ll gain valuable experience in financial administration and have the opportunity to work towards a Level 2 Accounts or Finance Assistant apprenticeship standard. At least 20% of your working hours will be spent training or studying for your qualification and WME will help you apply your learning in the workplace.Training Outcome:The post is offered on a fixed-term contract to cover the duration of the apprenticeship training.
You will receive support and guidance to identify and apply for any further apprenticeships or internal jobs that you are suitably experienced and qualified for.Employer Description:Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.Working Hours :Monday to Friday between 8am and 5.30pm, exact work times will be agreed on appointment and to ensure service cover during core business hours. WME is based in the Jewellery Quarter in Birmingham with excellent public transport links nearby.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Knowledge of Excel....Read more...
Website DeveloperStarting salary: £25,000 - £30,000 per annum depending on skills and experienceLocation Leeds-based role with flexibility for remote workingFull timeWhat we offerAt Build Concierge, we want you to feel valued, supported and inspired to grow.Our benefits include:
Career growth in a start-up -Shape your role, make a real impact and grow alongside a fast-scaling business with clear progression opportunities30 days’ holiday (rising to 35)- plus an extra day off annually to celebrate your Build Concierge work anniversaryWellbeing support – confidential Employee Assistance Programme and access to WisdomAI, our online wellbeing toolVibrant workplace atmosphere – a buzzing, collaborative Leeds office with free on-site parking and close to The Springs shopping centreCelebrations & Team socials – from our Summer Soiree to our End-of-Year Party, plus regular team events to celebrate wins big and smallPerks that make a difference – Branded workwear from day one, Bright Exchange discounts and a competitive salary with room to progress as we grow
Position OverviewThe Website Developer will be responsible for the development and maintenance of theBuild Concierge public-facing website, management of the headless CMS, and deliveryof associated digital marketing assets. The role requires a balance of front-enddevelopment skills, CMS management, and a strong understanding of design and userexperience principles. The position reports to the Chief Digital Officer and will involveclose collaboration with developers, designers, and marketing stakeholders.Working Relationships The Website Developer will work alongside the marketing, sales, and productdevelopment teams to ensure that the website and associated digital assets effectivelysupport business objectives. Collaboration with these teams is essential for aligningtechnical delivery with marketing campaigns, sales initiatives, and product updates.Key Responsibilities but not limited to;-
Develop, maintain, and optimise the public-facing website to meet business andmarketing objectivesManage and implement content within a headless CMS, ensuring accuracy andconsistencyTranslate design concepts into responsive, accessible, and visually consistentinterfacesWork closely with designers and marketing teams to deliver integrated digitalmarketing assetsParticipate in code reviews and maintain high standards of code quality anddocumentationUse GitHub-based workflows as part of the development processContribute to CICD deployment processes where requiredSupport the integration of the website and CMS with CRM and marketingPlatforms
Essential Requirements
Degree in a relevant technical field such as Computer Science, WebDevelopment, or Software EngineeringStrong proficiency in React and modern JavaScript/TypeScriptSolid understanding of responsive design and accessible web developmentStrong attention to detail and a good eye for designExperience managing and updating content within a CMS
Desirable Requirements
Proven ability to use GitHub effectively including participation in code reviewsFamiliarity with Next.js or other modern front-end frameworksExperience with headless CMS platforms, ideally Payload CMSUnderstanding of CICD-based deployment processesFamiliarity with CRM systems, particularly HubSpotKnowledge of PostgreSQL or similar relational databasesExperience integrating websites with marketing automation toolsA portfolio showcasing relevant commercial or personal projectsFamiliarity with Figma for design handoff and collaborationExperience using Jira for issue tracking and workflow management
Personal AttributesThe successful applicant should be smart, keen, and ready to learn. They should be enthusiastic and dynamic, with a proactive approach to problem-solving. Strong communication skills are essential, along with the ability to explain technical work tonon-technical stakeholders. Flexibility and adaptability are important, as is the ability to manage multiple priorities effectively. The candidate should be able to work effectively as part of a team.Interested? If you feel you possess the relevant skills and experience then please send your cv by return. INDLS ....Read more...
Responsibilities:
Assist senior recruiters with job postings, advertising, and candidate sourcing strategies.
Screen CVs and applications to shortlist suitable candidates for client requirements.
Interview candidates over the phone or via Teams to determine whether they are suitable for the role they applied for.
Coordinate interviews, schedule appointments, and provide feedback to candidates.
Conduct high-volume calls to promote new opportunities to potential candidates and clients.
Guide candidates through the interview process and provide ongoing support.
Identify and target potential leads to support business development.
Organise and maintain candidate and client records in the CRM system, ensuring data accuracy.
Support compliance with legal requirements in recruitment processes, including right-to-work checks and safeguarding procedures.
Complete full 360 training and induction to learn all aspects of recruitment.
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:Clear, results-based progression with the opportunity to advance to Senior Recruitment Consultant within 24 months, and further career growth beyond that, supported by training, mentoring, and performance-based rewards.Employer Description:Engineering Recruitment across the UK and EU. We are a specialist recruiter in Engineering and Construction across the UK and EU. We are passionate about placing the right engineers into the right jobs! We love what we do and we understand Engineering – we are proud to work in an industry that is vital to the worldwide economy. We know engineering and technical recruitment – we’ve been matching the right engineers into the right jobs for over 15 years. Combining technical expertise with in depth motivational matching, we promise to find you candidates that will stay with you long term. Our vision is to become the recruitment partner of choice for Engineering companies throughout the world, based on quality of service and delivery through our tailored and efficient approach.Working Hours :8.00am - 5.00pm, Monday - Friday (1 hour lunch).Skills: Communication skills,Creative,Customer care skills,Initiative,IT skills,Problem solving skills,Sales Skills,Team working....Read more...
Job role:
Lead Generation Management
Communicate promptly with lead generation companies.
Maintain and update lead generation company spreadsheets.
Attend weekly Teams meetings with Dean and the different lead generation companies.
Survey & Job Progression Support
Meet weekly with Dean to review survey and job progressions.
Discuss with Dean or Brendan whether an RA is required and financially viable.
Identify and resolve missing or incomplete paperwork with customers (e.g., customer contracts, Flex documents, proof of ownership, solicitor paperwork, CFW paperwork, Ofgem documentation).
Track Flex documents (signed and unsigned) and follow up with customers and councils for sign-off.
Communicate with customers to arrange Economy 7 and import/export meter changes to enable project progression.
To check Flex paperwork and proof of ownership (e.g., mortgage statements or deeds) and send to Data Match or GP as required.
Book surveys as required.
Once the survey/RA is returned, liaise with Brendan to check compliance before submitting Flex.
Ensure jobs are compliant and ready for submission.
Update CRM and spreadsheets as the process moves forward.
Support and collaborate with the team to meet deadlines.
Investigate non-compliance issues (Trustmark, funders, and utility companies).
Send Broad Oka Flex and liaise with Stacy regarding audits and payment of Flex invoices (and ensure audits are submitted, so Stacy can invoice Broad Oka).
Answering the office phone and dealing with enquiries.
EPC Support
Support on EPCs; liaise with Brendan or Dean where necessary.
CFW / Agility Liaison
Attend weekly meetings with Agility regarding CFW.
Report back and discuss outcomes with Dean.
Note: This job role may change to suit the business needs.Training:All training will take place at the workplace via tutor-led monthly sessions.
This is a Business Administration Level 3 apprenticeship and on successful completion, taking approx. 15–18 months, the qualification will be gained.Training Outcome:Long-term career opportunities are available on successful completion of the apprenticeship.Employer Description:DK Hughes is a family company founded in Manchester and providing cost-cutting, energy-saving solutions to your home or business. DK Hughes is qualified by MCS, Gas Safe and Government Trustmark endorsed.Working Hours :Monday - Friday, between 8.30am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative....Read more...
You will be a key individual responsible for all sales outreach and administrative support behind the EZOO team to generate leads for new customers.
We are creating a new element to this role to expand our offering to our existing customers who are already in our cars, to offer them the opportunity to save money by taking a new car via Salary Sacrifice where the opportunity permits them to do so.
Your main responsibilities will be:
Generating outbound leads utilising such tools as Growth X, LinkedIn and other online channels
Responding to all initial inbound queries
Supporting the sales team with the process flow for customers
Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs
You will manage and maintain our CRM system (Zoho) - for data entry, lead management, maintain data quality standards
Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports
Work with wider teams to ensure a smooth user experience
Customer retention and growth
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15am - 5.15pm with the flexibility of working some Saturdays with time off in Lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
The Public Sector Business Development Associate will focus on generating new business opportunities within education and government. This role is ideal for motivated individuals looking to develop a career in IT sales.
The position is centred on outbound prospecting, lead qualification, and client engagement, building the foundations of long-term relationships with schools, colleges, councils, and government organisations.
Key Responsibilities:
1. Lead Generation
Proactively identify and pursue new sales opportunities via cold calling, email outreach, and networking.Research and maintain a database of public sector prospects.Book qualified meetings for Account Managers and the Head of Public Sector.
2. Client Engagement
Make initial contact with schools, MATs, local authorities, and government departments.
Understand client needs and introduce appropriate solutions from Integrated Tech’s portfolio.
Support sales presentations and product demonstrations.
3. Sales Process Support
Assist in managing the early stages of the sales cycle (lead → qualified opportunity).
Work with senior colleagues to progress opportunities through to closure.
Learn to negotiate terms in line with apprenticeship training.
4. Customer Relationship Management
Build strong rapport with decision-makers and procurement teams.
Provide excellent service to ensure satisfaction and repeat engagement.
5. Market Research & Development
Stay up to date with education and government IT initiatives, procurement trends, and competitor activity.
Share insights with the wider public sector team to shape strategy.
6. Reporting & Documentation
Maintain accurate activity records in the CRM.Produce weekly reports on lead generation and pipeline progress.
Training:All training for this apprenticeship is delivered online by Wise Origin, a national training provider established in 2006. Our expert-led, flexible sessions combine interactive learning and digital resources allowing apprentices to upskill while balancing their work commitments.
Wise Origin specialises in Digital, IT & Data Apprenticeships, offering funded programmes that create employment opportunities and support career growth. Our mission is to help businesses and individuals make wise decisions for a better future.
Apprentices will receive dedicated support from a qualified tutor throughout the programme, ensuring consistent guidance and progress toward successful completion.Training Outcome:As part of our team, we value internal progression and invest in our people. Following the apprenticeship, there may be opportunities to move into a permanent full-time role as a Junior Sales Executive.Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions.
We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday to Friday - 9am to 5pmSkills: Communication skills,Customer care skills,Team working,Initiative....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
This position is in the Tremco Commercial Sealants and Waterproofing Division
CSW Business Unit for New Commercial Construction
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. The Technical Sales Representative ensures that the assigned revenue, margin and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in the New York territory.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Four to ten years of related experience and/or training in the construction industry. A minimum of two years of customer service experience is preferred Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Assembly line related product segments Basic knowledge of product chemistries Insulated Concrete Forms knowledge/experience a plus
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online!....Read more...
