As a Customer Service Apprentice, your primary responsibilities will include assisting customers via phone, email and in person, addressing their enquiries and providing solutions. You will help maintain high standards of service by ensuring all customer interactions are handled in a professional, timely and friendly manner.
Customer Interaction & Support – Handle customer enquiries via phone, email and online chat, providing timely and professional assistance.
Order Processing & Record Management – Process customer orders, update databases and maintain accurate service records using company CRM systems.
Problem-Solving & Complaint Handling – Address customer concerns, resolve issues efficiently and escalate complex queries when necessary.
Collaboration & Team Support – Work closely with sales, logistics and warehouse teams to ensure seamless operations and excellent service delivery.
Administrative Tasks – Assist with paperwork, reports and documentation to support customer service operations and business processes.
This role is perfect for someone who enjoys helping others, has excellent communication skills and thrives in a fast-paced environment. If you're eager to learn, passionate about delivering outstanding customer service and ready to take on a rewarding challenge, we encourage you to apply!Training:
Delivered in the workplace with one to one Trainer/Assessor support. A schedule of workshops/support sessions are available in college for those who wish to attend.
Training Outcome:You will have the chance to grow within the company, with the opportunity to progress in your career.Employer Description:Elcom Ltd is an award-winning manufacturer renowned for innovation, quality, and exceptional customer service. With a strong industry presence, we specialise in delivering high-performance products tailored to our customers' needs. Our commitment to excellence, teamwork, and continuous improvement makes us a trusted partner and a great place to build a career.Working Hours :Monday - Friday between 9.00am – 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
A normal day would include:
• Support the company operations including answering the phone in a timely professional manner, taking notes, contacting relevant personnel, checking post, photocopying etc• Support the team to develop awareness of the company by coordinating the timely release of newsletters/direct mail and updating other communications, including social media profiles/Vivid Website• Ensure the accuracy of Vivid’s database of professional contacts (including qualifying names and addresses)• Assist in producing and issuing communications both internally and externally to ensure the smooth running of campaigns• Contribute to the idea generation meetings• Prepare notes from meetings, channelling information as appropriate and assist in proposal preparation• Research and source information to assist with specific projects• Contribute to the logistics of clients’ campaigns, sourcing materials, organising quotes, chasing Pos, invoicing, inputting data and maintaining the CRM - workflow database from cradle to grave• Managing Vivid’s CRM – workflow database and recommending and implementing improved reporting, accuracy and processes• Liaising with the creative team, project managers and accounts to assist in an effective workflow and financial management• General office administration including teas, coffees for the team and guests, greeting guests, procurement of stationery and office supplies• Organising Vivid’s social calendar and learning schedules, ‘Friday Visionary sessions’• Organising Vivid’s digital filing - job bag, calendar and Teams channels• Supporting our journey to BCorp
What you could go on to doCareer opportunity for the right person
How you will be supportedFull training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen nextNew applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:• More about this vacancy and any others you are suitable for• Any training you need to complete• What the next steps will be
How you could get there If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:We strategise, plan and design with integrity, identifing the purpose, visualising the brand, inspiring and engaging audiences to deliver the results. Our creativity is the architecture and foundation of our communications. Working in an integrated way to develop concepts that work across TV, Film, Digital, Social, Advertising, Print, Events and PR. Our unique approach gets us closer to the public and stakeholders, putting them at the heart of our planning process - based on audience understanding to fuel comms planning and creative development to achieve two-way integrated communications across multiple channels and tools to reinforce key messaging and deliver campaigns that revolve around the audience’s reality; engage the audience; communicate at every touch point; and evolve long term programmes in a ‘learning strategy’ to drive accountability, transparency and effectiveness. In partnership with our clients, their incumbent agencies and partners we challenge ourselves to learn something new and do something VIVID everyday to absorb ourselves in new techniques that will disrupt the daily routine and create ideas that get noticed!Working Hours :Monday-Friday 9.30am-5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Interpersonal skills,Confident,A vibrant personality,Ability to multitask,Hardworking....Read more...
The Company: NATIONAL ROLE - Remote
My client is a leading provider of energy monitoring and lighting control solutions, dedicated to helping organizations optimize energy consumption and minimize environmental impact. The company pride themselves on the continued development of their products and provide an incredible technology training scheme for all employees.?
You will be able to find their applications in some of the most well-known locations in the UK.??
They currently hold a fantastic proven track record in the controls and monitor product sector.?
If you are an experienced and dynamic Lighting Controls Sales Manager, my client will offer product training and a great career.
Benefits of the National Sales Manager
£40k - £60k
Car / Car allowance
Company Bonus Tax free paid quarterly
Uncapped Commission
Pension
Holidays
The Role of the National Sales Manager - Lighting Controls
The National Sales Manager will be responsible for identifying and developing new lighting clients while supporting existing business relationships.
Driving business by engaging with lighting manufacturers, electrical contractors, and key stakeholders.
Excellent effective communication and relationship management.
Accurately quote lighting control projects, ensuring competitive pricing and alignment with customer requirements.
Update CRM platform with details of opportunities, customer interactions, and project statuses.
This is a National Role covering the UK
The Ideal Person for the National Sales Manager - Lighting Controls
Our client is looking for someone who is result driven, with a proven record, professional, vibrant, self-motivated and a desire to succeed.??
Existing relationship with ME Consultants & Contactors, Manufacturers and End users
Managing multiple projects requires organization and the ability to prioritize tasks effectively.
Your attention to detail ensures that no part of the sales process is overlooked, from proposal creation to project delivery.
A technical background or knowledge in lighting controls allows you to understand customer needs at a deeper level and offer more customized, technical solutions.
Able to TRAVEL Nationwide
If you think the role of National Sales Manager - Lighting Controls is for you, apply now!
Consultant: Lisa Spiteri
Email: lisas@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally....Read more...
An opportunity has arisen for a Web Developer / Python Developer to join a well-established charity dedicated to promoting truth and ensuring accurate information reaches the public. This is a remote role with occasional office visits offering excellent benefits and salary range of £41,400 - £55,000.
As a Web Developer / Python Developer, you will play a key role in shaping our digital infrastructure, ensuring robustness and accessibility, while designing systems that empower content teams and enhance the user experience.
You will be responsible for:
* Oversee the migration from Django CMS to Wagtail CMS, ensuring smooth integration and functionality.
* Develop new features for the website, enhancing its capabilities and user experience.
* Maintain a clean and manageable codebase, ensuring easy scalability for a small team.
* Make key architectural decisions for backend and frontend integration.
* Support the software, occasionally working outside of regular hours to resolve critical issues.
* Contribute to technical project proposals and internal documentation.
* Provide support and training to internal users of the Wagtail system.
* Collaborate across the tech stack, occasionally building APIs to connect various web apps, including the CRM system.
What we are looking for:
* Previously worked as a Web Developer, Full Stack Developer, Python Developer, Django developer, Digital Developer or in a similar role.
* Experience with Django, Wagtail, and Python.
* Skilled in modern version control systems, particularly Git and GitHub.
* Knowledge of frontend technologies, including JavaScript, HTML, and CSS.
* Understanding of browser compatibility, responsive design, and styling frameworks.
Whats on offer:
* Competitive salary
* 25 days annual leave plus bank holidays
* Office closure between Christmas and new year
* Employee Assistance Programme
Apply now for this exceptional Web Developer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Membership Sales ConsultantLocation: London£50,000 base + £50,000 OTE (Uncapped)Are you a confident, consultative sales professional ready to engage with some of the UK’s most ambitious business leaders?An exciting opportunity is available with a high-growth membership platform that supports Founders and CEOs through exclusive events, media, and peer-to-peer networks. With a bold mission and serious momentum, this team is helping shape the future of UK business — and they’re now looking for a driven, sharp Membership Sales Consultant to join their journey.The Role:You will be speaking directly with qualified, high-calibre leads — CEOs and Founders of £3m+ businesses — in a consultative, insight-driven sales process. This is all about building relationships, understanding growth goals, and closing meaningful, high-value memberships.
Own and convert warm, sales-qualified leadsLead insightful, value-driven consultations with senior business leadersBuild lasting, trust-based relationshipsAchieve daily and weekly membership targetsKeep your CRM pipeline organised and share learnings with the teamAttend exclusive events and network with top entrepreneursContribute to a fast-paced, ambitious, and collaborative team culture
Experience:
Proven experience in consultative sales (B2B, media, community, or membership preferred)Strong communication and interpersonal skillsA genuine interest in business, leadership, and entrepreneurshipConfidence, professionalism, and emotional intelligenceMotivation to thrive in a high-performance, target-driven environmentA growth mindset and the drive to scale with an exciting company
Benefits:
£50k base + £50k OTE (uncapped earning potential)Access to world-class events and founder networksExposure to the UK’s most ambitious entrepreneursA fast-paced team that supports your personal and professional developmentThe chance to do the most meaningful work of your
....Read more...
As a technical sales apprentice, you will be immersed in the sales process and gain hands-on experience in a range of sales functions. You will work closely with our experienced sales team, helping us expand our client base, manage customer relationships, and contribute to achieving our sales targets. This is an excellent opportunity to build your career in sales within the IT industry.Key Responsibilities
Assist the sales team in identifying new business opportunities and generating leads.
Support the preparation of sales presentations, proposals, and product demos.
Help manage and maintain relationships with existing clients to ensure customer satisfaction and loyalty.
Conduct market research to understand industry trends and customer needs.
Assist in the administrative tasks associated with sales, including data entry, updating CRM systems, and preparing reports.
Work closely with the marketing team to align sales efforts with promotional activities.
Attend meetings, training sessions, and events to enhance knowledge of our products and services.
Training:IT Technical Salesperson Level 3 Apprenticeship Standard:
All training will be delivered online by Wise Origin, offering flexible, expert led instruction with interactive sessions and digital resources
This ensures apprentices can develop their skills while balancing workcommitments
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:A chance to secure a permanent position upon successful completion of the apprenticeship program.Employer Description:Learning for Futures Ltd (trading as Wise Origin) is a national training provider, proudly rated Ofsted Grade 2. Since 2006, we have specialised in delivering high-quality apprenticeship training across diverse sectors, with a strong focus on IT and Digital. Our mission is to provide nationally recognised apprenticeship programs that drive positive outcomes and qualifications. We are committed to maintaining exceptional standards of training and fostering an inclusive learning environment that empowers individuals and supports employer success.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative....Read more...
Sales Administrator - Romsey, Hampshire -Up to £25,000 per annum Are you an experienced Administrator with a strong background in providing crucial support to sales teams? Do you have a passion for optimising processes, streamlining communication, and ensuring that sales operations run smoothly and efficiently? If you thrive in a fast-paced environment and enjoy contributing to the success of a dynamic sales team, we want to hear from you! Brief Overview;Monday - Friday Permanent position Office based - will offer hybrid working after probation 8:30am - 5:30pmParking availableThe role: The Sales Administrator will regularly be the first point of contact to our business for prospective and existing clients. To provide comprehensive support to dedicated, driven and successful nationwide Sales Team; managing sales process from initial conception to conversion into live engineering works and where necessary through to completion of engineering works. Assign works, diary management of actions and people, using in-house systems and associated administrative tasks. Main Purpose:• To provide Sales Support to the Media Sales department• To manage leads and distribute within agreed SLA’s• Set up appointments with Key Clients at quote stage• Follow up submitted Quotations• Support Quote generation and Client correspondence at all stages of the sales cycle• Update all data management systems• Organise and collate Job Packs for engineering Key Performance Areas:• General sales administration• Inbound / outbound communication with clients and customers, verbal and written• Internal communication with sales• Following up quotes/sales leads• Lead generation• Organising client appointments• Accurate updates of our CRM systems Key Skills/Knowledge:• Previous Sales Administrator role held in a Telecoms/Engineering environment preferred.• Similar industry experience preferred with previous experience of a sales environment.• Previous high volume internal and external relationship management an advantage.• Excellent communication skills (verbal and written) especially with remote points of contact and the ability to negotiate and influence effectively.• Excellent IT skills including Outlook, Word, Excel (reporting) and database management• Excellent organisation skills and document management essential.....Read more...
Provide administrative support to the sales team
Process sales orders, quotes, and invoices accurately and in a timely manner
Maintain and update customer records and CRM systems
Coordinate with other departments (e.g. logistics, finance, marketing) to ensure customer satisfaction
Respond to customer enquiries via phone, email, or in person
Assist in the preparation and follow-up of sales proposals
Liaise with the warehouse regarding stock availability
Support the onboarding of new customers and manage after-sales support
Training:
You will be training on the job as you learn the role with your manager
Also off the job training minimum 6 hours per week, this can be done at work, working on assignments, research, other departments within the company
Monthly online workshop which you have attended one day per month, with your tutor
Training Outcome:
Full time employment with a fanstastic company
Excellent skills and knowledge in your employers sector
Opportunitry for career growth
Sales / Customer Service Administrator
Can progress into senior sales, Team Leader of the sales admin team, Sales Office Manager
Employer Description:SEBDEN, founded as a privately owned independent in the 1990’s, has grown successfully both organically and through strategic acquisitions, with an ongoing investment programme resulting in a continuous improvement in production, efficiency and competitiveness.
SEBDEN are now the largest privately owned mill-independent steel processors and stockholders of the mill and reversing mill plate products in the UK & Ireland with annual sales across the market of over £275m with supplies sourced from mills world wide.
SEBDEN have a combined processing capacity in excess of 50,000 tonnes per month and sell over 300,000 tonnes of steel a year from seven strategically placed locations nationwide, carrying up to 60,000 tonnes of stock, providing the full range of services with guaranteed deliveries and offering ‘local knowledge and a friendly service’.Working Hours :Monday to Friday, 08.00 to 16.00 and 09.00 to 17.00, dependent on office requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
This is an exciting opportunity to be part of a diverse and stimulating role within the Tax team. You will play a crucial role in helping us achieve our vision and deliver success on behalf of our members by providing first-class service and supporting colleagues to perform at their best.
Key Responsibilities:
Committee Support:
Organise Tax and Business & Rural Economy Committee meetings
Manage papers and minutes
Update committee membership lists
Book rooms/venues
Greet attendees
Ensure refreshments are available
Supporting the CLA advice service:
Handling incoming calls from members
Managing email and written correspondence
Triaging and managing cases
Composing correspondence
Keeping the CRM accurately updated
Supporting the Tax Team:
Assist team members administratively
Appointment setting
Manage diaries
Maintain digital filing systems
Arrange meetings
Process invoices
Assist with events
Additional Duties:
Upload documents to the CLA website
Provide reception cover
Support the annual Rural Business Conference
Cover for colleagues on leave
Training:Training:
This role is supported by a Business Administration level 3 apprenticeship standard delivered by the Apprenticeship College via live virtual sessions, twice monthly
Training will be delivered via live virtual sessions twice monthly using IT specific sessions, workshops and theatre-based learning to deliver the standard
Ongoing skills coach support will also be provided
Line management regular meetings and peer support
Training Outcome:Upon successful completion of the apprenticeship, there will be an option to gain permenant employment within the organisation.Employer Description:Are you passionate about the countryside and eager to kickstart your career? The CLA is the leading membership organisation for owners of businesses, land, and property in the beautiful English and Welsh countryside. Our members manage around half of the rural land in these regions and are involved in over 250 different types of businesses.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Flexible hybrid working up to 2 days from home, one of which being a Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Interpersonal Skills,Detail-Oriented,Socially Confident,Self Motivated....Read more...
Customer Success ManagerWorking pattern: Hybrid
We are Citation. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! If you don’t know who we are, google us…. We’re one of the top 100 companies in the UK to work for with an industry-leading client retention rate and thousands of very happy customers – Our 5* Trustpilot and Glassdoor reviews speak for themselves!
Citation is one of the UKx2019;s biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
The RoleYou will be responsible for meeting with key business executives and stakeholders to develop long-term relationships with your portfolio of assigned clients and to ensure the client retention rate of 92%. You will provide support at the pre-sale stage with larger clients to introduce your role and post-sale you will liaise between clients and cross-functional internal teams to ensure the timely and successful onboarding and delivery of our solutions according to client needs.
• Operate as the lead point of contact for all matters specific to your clients and deliver an adaptive and proactive customer relationship management approach • Create a customer success roadmap to coordinate the onboarding process and handover to service colleagues • Carry out detailed and planned agenda-driven account reviews with stakeholders and communicate updates to internal teams • Build and maintain strong, long-lasting client relationships and maintain a presence throughout the client life cycle • Maximise the use of your 3 days working from your home office (or our offices) to plan, prepare and actively contact your portfolio of clients • Optimise your 2 days in the field carrying out agenda-driven client meetings • Forecast and track key account metrics • Identify and grow opportunities within territory and collaborate with internal teams to ensure growth/retention attainment • Consistently deliver plus 1% to enhance client experience and subsequent NPS ratings
Key performance indicators (subject to change in line with business needs) • Financial -Demonstrate an increase in annual contract value/total contract value. -Increase revenue by optimising the guided selling approach to introduce additional products to clients. • Client retention -Attain your personal portfolio targets to achieve the overall 92% client retention rate. -Increase Net Promoter Scores (NPS) in line with company goals and act upon valuable client insights to improve service delivery and ultimately client retention. • Process -Produce productivity returns by maintaining key account information and detail of your interactions with your clients using our internal and CRM systems.
The Person The ideal candidate for our role will demonstrate the following skills and attributes: • Proven field-based account management or other relevant experience in a volume-based SME environment • Well-presented, confident, articulate, personable and well-motivated• Demonstrate a resolution-based approach • Able to demonstrate their proficiency in undertaking video call meetings as well as face-to-face interactions with clients• Track record of meeting and exceeding targets/KPIs We’re a great bunch of people to work with because we care so much about our colleagues and culture. We’re not interested in hierarchy or politics, just getting things done and enabling people to be their brilliant selves
Apply now. Come join us.....Read more...
Key Responsibilities:
Proactively call customers who have requested a smart home consultation via social media or other channels, to book them in for a meeting
Liaise with the sales team to manage their calendar availability and assign meetings to the appropriate person
Follow up with customers ahead of their scheduled meeting to confirm attendance and reduce no-shows
Call customers who miss their meeting to reschedule at a more convenient time
Keep customer records and meeting details up to date in the CRM system
Provide friendly and professional communication throughout the booking process
Provide regular feedback to the sales and marketing teams on the quality of leads coming through social media
Actively contribute ideas to help improve the lead generation and follow-up process, ensuring a better experience for both the team and the customer
Support other general sales admin tasks when required
Assist with ad hoc projects requested by the senior sales team
What We’re Looking For:
Confident and comfortable speaking to customers over the phone
Self-motivated and proactive — someone who takes the initiative to follow up leads and get meetings booked in
Able to work independently and manage their own time effectively
A natural communicator with a friendly, professional manner
Strong organisational skills with good attention to detail
Interest in sales or customer engagement — a desire to understand customer needs and help provide the right solution
A team player who’s keen to learn and grow within a fast-paced sales environment
The ideal candidate will be confident speaking with customers, comfortable making outbound calls, and motivated to work independently to get meetings booked in quickly and efficiently.
This is a great opportunity to join a growing business and gain hands-on experience in customer engagement and sales support.Training:
In addition to gaining practical experience in the role, you will also attain an NVQ 3 Business Administration, qualification which will help start your career and give you an insight into the business processes and procedures
Our training is delivered both face to face and remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours
Training Outcome:
This role has strong links with our business development and wider sales team, making it an ideal first step for someone looking to build a long-term career in sales or customer engagement
There will be opportunities to progress into more senior roles as experience grows
Employer Description:LightwaveRF is a pioneer of the smart home technology sector and developed the first internet enabled devices in 2008. The Company’s market leading proprietary Internet of Things (“IoT”) platform, together with its applications and connected devices, provides its customers with fully integrated remote control and monitoring of light, heat, power and security.Working Hours :Monday - Friday, 9.00am - 5.00pm. 30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Work independently,Strong problem solving skills,Chatty and loves talking!....Read more...
Customer Success ManagerWorking pattern: Hybrid
We are Citation. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! If you don’t know who we are, google us…. We’re one of the top 100 companies in the UK to work for with an industry-leading client retention rate and thousands of very happy customers – Our 5* Trustpilot and Glassdoor reviews speak for themselves!
Citation is one of the UKx2019;s biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses. We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
The RoleYou will be responsible for meeting with key business executives and stakeholders to develop long-term relationships with your portfolio of assigned clients and to ensure the client retention rate of 92%. You will provide support at the pre-sale stage with larger clients to introduce your role and post-sale you will liaise between clients and cross-functional internal teams to ensure the timely and successful onboarding and delivery of our solutions according to client needs.
• Operate as the lead point of contact for all matters specific to your clients and deliver an adaptive and proactive customer relationship management approach • Create a customer success roadmap to coordinate the onboarding process and handover to service colleagues • Carry out detailed and planned agenda-driven account reviews with stakeholders and communicate updates to internal teams • Build and maintain strong, long-lasting client relationships and maintain a presence throughout the client life cycle • Maximise the use of your 3 days working from your home office (or our offices) to plan, prepare and actively contact your portfolio of clients • Optimise your 2 days in the field carrying out agenda-driven client meetings • Forecast and track key account metrics • Identify and grow opportunities within territory and collaborate with internal teams to ensure growth/retention attainment • Consistently deliver plus 1% to enhance client experience and subsequent NPS ratings
Key performance indicators (subject to change in line with business needs) • Financial -Demonstrate an increase in annual contract value/total contract value. -Increase revenue by optimising the guided selling approach to introduce additional products to clients. • Client retention -Attain your personal portfolio targets to achieve the overall 92% client retention rate. -Increase Net Promoter Scores (NPS) in line with company goals and act upon valuable client insights to improve service delivery and ultimately client retention. • Process -Produce productivity returns by maintaining key account information and detail of your interactions with your clients using our internal and CRM systems.
The Person The ideal candidate for our role will demonstrate the following skills and attributes: • Proven field-based account management or other relevant experience in a volume-based SME environment • Well-presented, confident, articulate, personable and well-motivated• Demonstrate a resolution-based approach • Able to demonstrate their proficiency in undertaking video call meetings as well as face-to-face interactions with clients• Track record of meeting and exceeding targets/KPIs We’re a great bunch of people to work with because we care so much about our colleagues and culture. We’re not interested in hierarchy or politics, just getting things done and enabling people to be their brilliant selves
Apply now. Come join us.....Read more...
New Business Development Manager – SME/Enterprise Sector
Networking Managed Services, Networking Solutions Selling.
Location:- Hybrid working, Hertfordshire/London areas
Salary:- £40k-45k Basic + £40-45k Comms + Car Allowance + Pension + PPP etc
Environment:- Consultative New Business, SME, Enterprise, Networking Managed Services, UC, Security, Cloud, Connectivity, IOT.
The Role:-
Reporting to the UK Head of Sales, the New Business Development Manager will be responsible for creating and closing profitable New Business(70/30) and with some existing account opportunities from the networking portfolio of solutions and services this company offer.
The ideal candidate would have 2 years+ sales experiences from a New Business Hunter perspective, selling complex networking and managed services solutions to the SME and Enterprise community.
You will have a track record of success and well-established relationships with both customers and vendors, allowing you to engage with the wider teams in the business to continue the successful approach to winning and developer new customer relationships.
Responsibility of building a pipeline of qualified sales opportunities and managing through to closure as an individual and part of a supportive team that offers you a high-calibre of specialist resource throughout the process to ensure the best possible outcomes for all parties.
Responsibilities:-
Identify, qualify and close new networking and managed services opportunities within the telecoms and Enterprise market.
Achieve quarterly and annual gross margin sales targets
Ensuring the Solutions offered are in the field of the company expertise
Target and Prioritise prospects
Design and implement a structured sales plan to meet and exceed the targets
Present business propositions concepts and ideas to Board level customers
Build a clear understanding of the customers’ budget and priorities
Work closely with Pre Sales and technical resources to manage the sales cycle and deliverables
Record and plans via the companies CRM
Working closely with the Vendor partner managers’ through the chosen partner solution sale
Skills Required:-
At least 2 years New Business/Hunter skills as well as Account Development selling into the SME and Enterprise Sector
Selling High Value complex Networking and Managed Services
Team Player and understand Team Selling
Ability to accurately forecast and consistently deliver results against targets
Ability to create customer proposal documentation and delivered at a high quality
Strong commercials to build the deal a competitive but profitable solution
Excellent presentation skills and the ability to understand, influence and negotiate the propositions
Excellent interpersonal and communications skills written and verbal.
If this is you and you are looking for a fresh challenge with a great company and team, please send your cv to me now for immediate discussions.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
JOB DESCRIPTION
Employer Description:
Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration.
This position is open to support any of the following regions:
New EnglandMid-AtlanticCalifornia/NevadaPacific Northwest
This is a remote position. Typical travel schedule is 2 weeks per month.
Job Description:
Drive all phases of the MRO sales process for assigned account(s) and with a strong focus on end users of the Legend Brands products, including Dri-Eaz and other industry leading brands. Responsible for field sales contributing to business building via end user engagement including contact generation, needs identification, sales calls/presentations, as overall account management. Will also be required to work with distribution partners in the field, as well as handling inquiries regarding orders, shipments, and products. Responsible for executing business strategies that will continue to expand our end user client base and increase the company's market share. Also, create and implement objectives that will delight our customers and end users to ensure a sustained partnership is built.
Job Requirements:
Excellent communication skills with particular emphasis on listening to end user and customer needs. Ability to gather and assess information/data to build the best solution for end users and customers. Excellent interpersonal and presentation skills Proven ability to meet or exceed sales goals Persuasive, yet unobtrusive manner. Must be willing and comfortable with hybrid working - traveling/meeting end users on site, face to face and ability to use remote application such as video conferencing, as needed. High-level skills with MS Office (especially PowerPoint and Excel) and CRM systems (i.e. HubSpot, Salesforce.com etc.). Preference given to candidates who have experience selling to end users and partnering with regional and national distributors (i.e. Grainger, HD Supply)
Qualifications:
Bachelor's Degree and 5+ years in Sales meeting with and presenting to end users directly while working with regional or national distributors. Travel requirement of 30-45% Prior MRO, Facilities channel experience a plus, but not required
Hiring Range:
Between $81,000 - $95,000/annually - position is commission eligible
Benefits:
Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more!
Additional Considerations:
Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background screening Accepting applications through May 31, 2025. Applications will be reviewed as received and on-going interviews will be conducted as necessary. Apply for this ad Online!....Read more...
JOB DESCRIPTION
Euclid Chemical is a fully owned subsidiary of RPM International (NYSE: RPM), one of the world's largest coatings companies. With over 110 years of experience, we provide innovative solutions to the construction and restoration markets through our extensive range of treatments, sealants, coatings, sealers, and decorative products. Recognized as a 2024 NE Ohio Top Workplace by Energage, Euclid Chemical prides itself on fostering a people-first culture that values collaboration, respect, and growth.
Summary: We are seeking a highly motivated Sales and Technical Specialist to promote and sell concrete block admixtures within the construction sector. This is a remote opportunity, ideal for an individual who thrives on combining technical knowledge of concrete admixtures with strong sales skills. This role requires understanding both the technical aspects of the products and the needs of the clients to deliver tailored solutions.
Key Responsibilities:
Sales & Business Development: Identify and develop new business opportunities in the concrete block industry. Manage key customer accounts and build long-term relationships. Provide product demonstrations, technical advice, and training to clients on the use and benefits of admixtures. Prepare and present product proposals and negotiate contracts. Meet or exceed sales targets and KPIs. Conduct market research to identify new trends, customer needs, and competitor activities.
Technical Support: Offer technical assistance to clients in selecting the right admixture products for their concrete block needs. Troubleshoot and resolve technical issues related to the application of concrete admixtures. Work closely with R&D and product development teams to provide feedback from customers and tailor product offerings. Provide training to customers on the proper handling, mixing, and application of admixtures. Support the marketing team by contributing to product-related content, including technical brochures and case studies.
Qualifications: Bachelor's degree in Civil Engineering, Construction Management, Chemistry, or a related field. Proven experience (3+ years) in sales or technical support within the construction materials industry, preferably with concrete admixtures or similar products. Strong understanding of the manufactured concrete (block, pavers and mcp) process and the role of admixtures. Excellent communication and presentation skills. Ability to work independently and as part of a team. Strong analytical, problem-solving, and negotiation skills. Knowledge of construction codes, regulations, and industry trends is a plus.
Preferred Skills: Experience with customer relationship management (CRM) tools. Technical certifications in concrete technology or related fields. Multilingual capabilities are a plus.
Euclid Chemical offers an attractive package for full time personnel, company benefits include but are not limited to:
Competitive annual salary plus monthly commissions Comprehensive Benefits: Medical, dental, and vision coverage Life and disability insurance (short-term/long-term) Parental Leave 401(k) plan with company match Defined benefit pension plan Employee Stock Purchase Plan Vacation and holiday time Company vehicle or car allowance Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
Primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts in the Healthcare Market, along with developing customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Specific Responsibilities:
Target new and develop existing National Account opportunities, specifically in the Healthcare Market. Establish senior level relationships within targeted Healthcare National Accounts. Establish agreements, contracts, LOC's, MSA's for long-term business with National Account Healthcare customers. Identify perceived gaps in our value offerings that present opportunities for Healthcare growth. Manage a revenue forecast process for each Healthcare National Account. Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc. Identify and execute all required sales tools and resources required to positively impact Healthcare National Account customer satisfaction. Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals. Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained.
Key Activities:
Customer meetings, presentations, and Healthcare events with Tremco / WTI / Grainger National Account team members. Develop programs, scopes-of-work, pricing, and contract negotiation for national projects within the Healthcare systems. Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program. Account conflict resolution with corporate contacts and field sales as needed. Presentations to corporate and sales management on account development progress and success. Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best Healthcare practices, contract negotiations, proposal submission, etc.). Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.). Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to Healthcare National Account programs. Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure. Identify and target Healthcare clients' biggest pain point, and drive education centered around building envelope solutions specific to Healthcare (roofing, rooftop safety, HVAC, façade, flooring, air barrier, below-grade waterproofing, parking structures etc.). Collaborate with WTI's Accounts team and aligned Tremco Corporate representatives to build complex, comprehensive long-term asset management plans (i.e. 5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement.
Accountability:
Meet and exceed annual sales targets / plans based on Healthcare program goals. Add and develop new accounts within the Healthcare National Accounts portfolio. Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth. Ability to support international team and coordinate projects remotely (U.S., Canada, International). Provide monthly / quarterly reports on Healthcare National Account activity. Assist in managing opportunities and reporting within Tremco's CRM systems. Provide monthly status updates regarding Healthcare National Account activities, as part of the National Accounts intake process. Provide monthly updates as part of the National Accounts MPGT communication.
Other Requirements:
Travel to National Account locations as needed based on priority business development. Actively participate in various tradeshows and Healthcare industry networking events, GPO, Grainger, AHSE. Must have previous experience in developing large Healthcare Systems. Team selling and leadership experience. Provide strategic and technical insight utilizing industry specific best practices. Ability to present to large groups and deliver Tremco's value proposition. Proficient public speaker. Strong facilitation & communication skills. Proficient in PowerPoint, Excel, Word, Outlook etc.
Critical Success Factors:
Self-starter - the ability to build something utilizing all available resources. Innovative - the ability to find new methods and solutions to complex and unique customer opportunities. Flexibility - the ability to work with multiple personality types across various divisions / functional areas. Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision.
EDUCATION:
Bachelor's degree from four or 5-year college or university (or significant Healthcare experience)
EXPERIENCE: Four to seven years related experience and/or training.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Sales Manager - Branded Hotel in HounslowLocation: HounslowSalary: Up to £45,000 + BonusAre you an ambitious and motivated sales professional with a passion for hospitality? Do you have a knack for building relationships and driving revenue growth? If so, we want you to join our clients team as a Sales Manager, for an estalbished branded hotel in Hounslow.As a Sales Manager, you will play a key role in driving business development, creating long-lasting relationships with clients, and enhancing our hotel’s presence in the market. You’ll be at the forefront of the commercial success, ensuring that the hotel not only meets revenue goals but exceeds guest expectations. If you’re looking for an exciting challenge where you can grow and make an impact, this is the perfect opportunity for you!Key Responsibilities:
Develop and execute strategic sales plans to drive hotel revenue, focusing on both corporate and leisure segments.
Build and nurture relationships with corporate clients, event planners, travel agencies, and local businesses.
Identify new business opportunities and effectively target potential clients to maximize revenue.
Drive the sales process from lead generation to closing deals, ensuring seamless communication and follow-up throughout.
Represent the hotel at industry events, trade shows, and networking functions to promote the hotel’s services and brand.
Collaborate with the marketing team to create promotional materials and campaigns that support sales goals.
Regularly monitor market trends, competitor activities, and customer feedback to fine-tune sales strategies.
Work closely with the hotel’s operations team to ensure client satisfaction and smooth coordination of services.
Track and report on sales performance, achieving set targets and KPIs.
Ideal Candidate:
Proven experience in a sales or business development role within the hospitality industry, ideally with experience in a branded hotels.
Strong interpersonal and relationship-building skills, with the ability to engage and influence clients.
Target-driven with a track record of meeting and exceeding sales goals.
A proactive, self-starter with a can-do attitude and a passion for delivering exceptional results.
Good understanding of the London market and local business landscape.
Excellent communication skills, both written and verbal.
Strong organizational and time-management skills with the ability to juggle multiple priorities.
A team player with a collaborative mindset and a focus on delivering great customer service.
Proficiency in Microsoft Office and CRM systems.....Read more...
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London
Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage
Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change.
Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities
What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party!
Hit 'Apply' now to forward your CV.....Read more...
Food Safety Auditor
Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.
We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience
• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage
Person Specification
• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change.
Experience
• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities
What do you get in return:
• Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party!
Hit Apply now to forward your CV.....Read more...
ConsultantWorking pattern: 37.5 hours, Full timeLocation: Hybrid, London
Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage
Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change.
Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health, and safety environment, • Knowledge of hotel operations and associated facilities
What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party!
Hit 'Apply' now to forward your CV.....Read more...
Food Safety Auditor
Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as BrewDog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels.
We are also part of The Citation Group, whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with.
Roles and Responsibilities
• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients, mainly individual restaurants/hotels and small groups. • To complete allegations of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required.
Experience
• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector, with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage
Person Specification
• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change.
Experience
• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment, • Knowledge of hotel operations and associated facilities
What do you get in return:
• Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party!
Hit Apply now to forward your CV.....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in DFW.
The candidate must live in the territory to support it. We prefer the candidate to live in the center of the region which is Fort Lauderdale/ Miami Region.
The position supports Tremco CPG's core Commercial Sealants & Waterproofing products.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, etc.) Insulated Concrete Forms ICF experience preferred. Assembly line related product segments Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online!....Read more...
CACI is seeking a Multi-Channel Marketer Apprentice to join our MarTech Enablement team. This role will work on digital marketing campaigns across a range of digital channels, provide campaign migration planning support and train clients on campaign management tools to become experts themselves. The successful candidate will also be required to build in-depth knowledge of our other tools and the specific implementation for several clients.
This is a varied role that will give the candidate a real opportunity to become an expert in their field. They will report to a Senior MarTech Enablement Manager and work closely with our strategy, production, data, and project management teams on various projects.
Candidates must have an excellent eye for detail and be numerical, process-driven, and fast learners. They will work as part of a fast-paced, client-responsive team. There will be a strong support structure and specific training on platforms and CACI’s QA standards, but we are looking for someone proactive and eager to learn.
The role is client-facing, with a focus on operational campaign execution. While a Project Management Office supports the MarTech Enablement team well, CACI is looking for someone with excellent communication skills who can prioritise and manage their workload autonomously.
The candidate will gain experience working across leading international and exciting brands within the Sports, Media, Financial Services, Automotive and Utility sectors. We anticipate that the successful candidate will be able to grow as the team develops quickly and we continue to win new work.
Specific Tasks
Consulting and working closely with clients to provide best-practice expertise
Campaign build and execution
Data selection and manipulation of target audiences
Implementation of multichannel campaign journeys (with a focus on email, SMS, in-app and Push)
Using the features of various CRM tools to set up and deploy scheduled, automated and triggered campaigns
Campaign set up quality assurance
Timely deployment of campaigns
Quality Assurance and proofing of campaign content and creative
We work with very senior stakeholders, and from day one, you will be given the opportunity to attend meetings with our clients. At CACI, we believe that if you carry out the work, you should be given the opportunity to present to the client, regardless of their seniority.
Who you are:
A keen interest and understanding of Digital Marketing, specifically Email, SMS and Push channels
An excellent communicator who is not afraid to share their opinions and contribute ideas
A desire to get hands-on within Campaign Management platforms to build, test, QA and execute multichannel campaigns
Results orientated with an interest in developing knowledge of how to measure the success of campaigns effectively
Great attention to detail and logical thinker
Team player with excellent communication skills and willingness to learn
Good time management skills and proven ability to meet tight deadlines
A desire to interact directly with clients and build strong relationships across the board
Training:Multi-Channel Marketer Level 3 Apprenticeship Standard:
You will receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining an internationally recognised Level 3 qualification
Training Outcome:This is a fast-growing industry and Tech, and digital professionals can earn an average of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:CACI was founded in 1975 in the UK. Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI Inc., listed on the New York Stock Exchange. In the UK, CACI’s turnover is over £70 million, with over 600 employees. CACI is a leading marketing and IT solutions organisation that provides services to the private and public sectors. We have an excellent reputation in the markets where we operate and support our clients with first-class service, unrivalled domain expertise, innovative propositions and leading-edge technological solutions.
CACI operates in all major sectors, including financial services, telcos, utilities, publishing and media, retail, leisure and automotive. Some of our clients include Vodafone, Virgin, EDF Energy, Lloyds Banking Group and Telegraph Media GroupWorking Hours :Monday - Friday between 9:30am - 5:30pm.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Positive attitude,Passion for digital marketing,Willingness to learn,Hard-working,Proficient in Microsoft Office,knowledge on social channels....Read more...
Full-Time; PermanentDate Posted: March 4, 2025Who we are…Play is at the heart of everything we do, we host and manage many of BC’s most iconic events 365 days a year. From concerts, festivals and thrilling rides to sports, activities and community gatherings. The PNE manages and operates Hastings Park that is a multipurpose site with 7 event venues, an amusement park and a 115-acre green space with a natural sanctuary, walking paths, fishing pond and multiple cultural gardens.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to bringing joy to our guests, our employees and our community through our mission to “Deliver Memorable Experiences”. The PNE is a matrixed organization that serves three business units and multiple departments. The PNE’s Sales, Marketing & Business Development Department oversees the company’s sales, marketing, ticketing, and business development for all departments and business units. The PNE is investing into Hastings Park venues and attractions and recently onboarded a new marque attraction to Playland ThunderVolt and in 2026 our venues are expanding with the addition of the Freedom Mobile Arch. These new investments along with the continued evolution of our site makes Hastings Park and the PNE a leading opportunity for live entertainment, special events and experiences.We are looking for 2 new dynamic and results-driven Business Development Managers to drive new sales growth by identifying and securing new business opportunities in the event and live entertainment industry. Specifically, we are looking for innovative and strategic sales team members to grow the following marketings:
Corporate groupsMeetings &conventionsArts & Culture EventsFestivals including music, arts, culture, communityLive entertainment & premium experiences
The ideal candidate will have a strong understanding of these industries, sales strategies, market trends, and the ability to build relationships with new clients to achieve revenue targets. The Business Development Managers will report to the Director of Sales & Business Development.
One business development manager will be focused on growing our corporate, meetings & conventions event client baseOne business development manager will be focused on growing our arts, culture, festivals & live entertainment event & experience business
Our Sales & Marketing Team Profile
Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced sales & marketing cultureCollaborates with all departments in a positive and proactive way
What will you do this year? The Business Development managers have accountability to achieving the organization’s new sales targets. The duties for this position include, but are not limited to:Key Responsibilities
Sales Strategy: Develop and implement strategies to acquire new clients and expand market share.Lead Generation: Research and identify potential clients in target markets, generating new leads through cold outreach, networking, and attending industry events.Client Acquisition: Lead the sales cycle from prospecting to closing, including presentations, negotiations, and contract discussions.Relationship Building: Establish and nurture relationships with new clients, understanding their business needs and delivering tailored solutions.Market Analysis: Continuously monitor market trends, competitor activities, and industry developments to identify new opportunities.Collaboration: Work closely with the marketing, facility sales and operations teams to align on business development goals and create effective sales strategies.Reporting: Track, analyze, and report on sales performance, providing insights and recommendations for continuous improvement.Target Achievement: Meet or exceed new sales targets and key performance indicators (KPIs).
What else?
Minimum 5 years of experience in business development, sales, or a related field.Bachelor’s degree in business, marketing, hospitality, or a related discipline preferred.Proven experience in sales within the events and/or live entertainment industry.Strong track record of meeting or exceeding sales targets.Exceptional communication, negotiation, and presentation skills.Ability to build and maintain relationships with high-level executives and key stakeholders.Strong analytical skills with a keen understanding of market dynamics.Self-motivated, proactive, and able of working independently.Familiarity with Momentus or CRM software and other sales tracking tools.Excellent salesmanship to establish rapport with target audiences and enhance the company’s reputation.Ability to demonstrate problem-solving, critical thinking, and conflict resolution skills.Capable of thriving in a fast-paced, high-pressure environment, with the ability to multi-task.Availability to work events, including evenings, weekends, and holidays as needed.Criminal Record Check required for successful candidates.
Who are you?
Demonstrate respect & kindnessFosters collaborationModels’ integrityClient focusedSales drivenCreative & strategic
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $80,000 - $95,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...