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Programme Administrator Apprentice - Hybrid Working
Responsible for the smooth and effective day to day running of Lifetime's Academy programmes, ensuring all clients and learners receive an outstanding experience. You will be the key point of contact for all learners, building trusted relationships with programme delegates, Coaches and clients. What will you be doing? Managing course bookings and provide course delegates with all relevant pre- and post-course materials Maintaining accurate learners' records on the CRM system Liaising with clients, learners, facilitators and Coaches regarding event details, ensuring the accurate capture of information on databases Managing event logistics and ensure end-to-end process delivers a quality experience to the client Organising all resources, venues and financial administration in relation to the programme Proactively manage programme issues, working collaboratively to resolve them or escalating when needed Working with the operational teams to ensure the programme is supported at site level and all available products are understood and utilised where appropriate Responsible for ensuring the client's needs are always met through the operational team's delivery of tailored high-quality training and excellent customer service Supporting programme performance by identifying opportunities to improve efficiency, client retention and value Ensuring the retention of all client contracts and compliance to service level agreements Maintaining excellent relationships and service to ensure all clients' needs are met through effective partnership management Managing and developing client, stakeholder and partner relationships including key stakeholders in each operational/divisional area of the business Ensuring accurate and timely internal reporting with analysis to improve contract performance Maximising commercial and other income to increase profitability Giving back to you: 25 days holiday rising with service and your birthday off Holiday purchase scheme for those life changing trips and moments Long service reward and recognition Enhanced pension Flexible working within our core hours Enhanced sick pay Enhance Maternity/Shared Paternal and Adoption packages leave As a Programme Administrator Apprentice at Lifetime Training, you will be working towards the Business Administrator Level 3 apprenticeship, alongside your daily roles and responsibilities. As a group, we're committed to broadening the equity, diversity, and inclusion of our workforce and creating a sense of belonging for all. In this way we will better represent those who learn with us and our partners to greater understand and fulfil their needs. By listening to our emerging diverse workforce, we will agree future goals and priorities as a community. This in turn will help secure a sustainable future for the Group, benefiting not just us but also our partners and those who learn with us.Training: Business Administrator Apprenticeship Level 3 Apprenticeship Standard Functional Skills in maths and English Training Outcome: Ongoing training and development Employer Description:Lifetime is one of the UK's largest training providers, delivering innovative learning strategies through industry-experienced trainers, curriculum experts and leading-edge technology. Lifetime is part of the Lifetime Group, which includes Skilltech Solutions and Innovate Awarding. We collaborate to shape the future of the sectors we partner with. From delivering pioneering learning and apprenticeships, to shaping technology, to delivering innovative assessment, we believe that everyone shoulWorking Hours :Monday-Friday, exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Business Administration Apprentice
Duties and responsibilities to include: • Dealing with student queries via email and phone• Meeting and greeting students and clients in centre• Keeping up to date with, and advising students and clients on the various qualifications andcourses First Intuition offer Course & Systems Administration: • Processing course bookings• Ordering stock for courses, monitoring stock levels, and managing the receipt and distribution of stock when it arrives in centre• Setting up courses on First Intuition course booking system (Access Planit) in line with brochure publication deadlines• Monitoring class attendance, including distribution of daily registers and absence reports.• Setting up report templates for upcoming courses• Assisting with brochure production and review• Responding to requests for student information from internal/freelance staff in line with GDPR guidelines Exam Administration: • Responsible for setting up Computer Based Exams (CBE) exams on the booking and exam systems• Ensuring CBE room is set up prior to each exam session including checking correct hardware and software is available and working• Invigilating exams• Setting up course and mock exam sessions and notifications on learning portals• Inputting course/mock/real exam results Centre Administration: • Ensuring student common room, kitchen and classroom areas are tidy, clean and set up appropriately for all upcoming courses/events• Undertaking First Aider/Fire Warden duties (Training will be provided) Apprenticeship Administration: • Administration of apprenticeship sign up process and ensuring all data complies with government and First Intuition requirements• Processing other changes including change of employer, restarts, transfer of training provider, changes to prices/extension to programmes/study planner changes• Supporting communications of programme details to learners during their programme including dates for forthcoming courses.• Supporting employers with recruitment of apprentices• Tracking, monitoring and support apprentices who have left their programmes early or have completed their programme and maintaining and reporting the destination data.• Registration of End Point Assessments for apprentices• Assisting the Operations Team Leader with administration, internal auditing and reporting duties• Supporting additional work as required by management from time to time• Supporting set up and on going maintenance of learner records on the CRM and learning platforms• Ensure digital apprenticeship service is maintained and liaise and support clients with registering on the system, reserving funding for non-levy apprenticeship• Attending and assisting at careers fairs and internal Apprenticeship Summer SchoolsTraining: Training via ACL (part of Essex County Council training division) through tutor led training sessions and online delivery monthly Training Outcome: Longer term progression within the operations department Employer Description:We are an award wining independent training provider. Our values are:- T - Teamwork and Collaboration Collective values are important to us E - Enthusiasm and Positivity Team spirit is fundamental to how we work A - Agility and Adaptability The development of our business is built on proactive creativity and relentless pursuit of improvement M – Motivating and Inspiring As individuals and as a team we work hard to inspire and enable those we engage with externally and internally F - Focus on Personal Relationships I – Influential and Responsible Leadership We are forward-thinking and trusted advisors to aspiring professionals and their employersWorking Hours :Monday to Friday 8.30am to 4.30pm with 30 mins lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience ....Read more...
Apprentice Mortgage Adviser
As an Apprentice Mortgage Adviser, you’ll play a key role in supporting our experienced team while learning the mortgage and insurance industry from the ground up. This is a hands-on role where you'll gain real client-facing experience while working towards becoming a fully qualified mortgage adviser. Role Overview: You’ll begin by focusing on selling life and home insurance from around week two of your start date, giving you immediate experience in advising and closing sales. While doing this, you’ll also receive full training and support to prepare for your regulated mortgage qualifications. Over time, your responsibilities will grow to include mortgage advice as you progress through the apprenticeship. Day-to-Day Duties: Advising clients on life insurance and home insurance products Making outbound calls and following up on warm leads Gathering client information and required documentation Supporting the completion of insurance and mortgage applications Managing client records using our CRM system Booking appointments and maintaining communication with clients Shadowing experienced mortgage advisers Studying towards your mortgage qualification with dedicated study time Key Responsibilities: Deliver excellent customer service and build trust with clients Sell appropriate life and home insurance products from an early stage Maintain accurate records and adhere to compliance requirements Learn about mortgage products, criteria, and the homebuying process Work towards completing your CeMAP qualification Support the team in meeting sales targets and business objectives This role offers a fast-paced, supportive environment with early responsibility and clear progression. You’ll gain confidence, experience, and qualifications while becoming an integral part of our growing team.Training: Level 3 Mortgage Adviser Apprenticeship Standard The Mortgage Adviser apprenticeship is perfect for those looking to develop the knowledge and skills required to work within this specialised role, as well as obtaining a regulatory qualification Through job-based training and study towards a highly respected benchmark qualification, the apprentice will become a competent and confident mortgage adviser Key Learning Outcomes: A broad understanding of the financial services sector An understanding of the role of the appropriate regulatory bodies The importance of relationship building with clients and colleagues Understanding of processes and procedures relevant to the role How to develop commercial awareness Building skills and capabilities within an organisation Professional Qualifications: Certificate in Mortgage Advice and Practice (CeMAP1,2,3) - awarded by The London Institute of Banking and Finance (LIBF) The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the knowledge, skills and behaviours required to become competent in the role To help prepare the apprentice for the CeMAP qualification, Apprentices are provided with Simply Academy’s CeMAP resource package, alongside a structured study plan supported by a series of live revision sessions with our CeMAP tutors Training Outcome: There is excellent potential for progression, including a permanent role as a fully qualified Mortgage and Insurance Adviser upon successful completion of the apprenticeship Further training and qualifications, including advanced mortgage and financial services certifications, may also be offered Employer Description:We are Blossomfield Mortgages, and our ethos is to support our customers with life's big moments. We are a mortgage and insurance brokerage based in Birmingham, Solihull, Lichfield and the surrounding areas. We might be based in the Midlands, but we’re ready to assist customers the length and breadth of the UK. At Blossomfield Mortgages, we are passionate about helping customers fulfil their financial goals and make their dreams a reality.Working Hours :Monday - Friday, 10.00am - 4.00pm. Exact schedule can be flexible and agreed with the successful candidate.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Punctual,Reliable ....Read more...
Future Business Operations Apprenticeship
Year 1 – LEAN Manufacturing Operative Apprenticeship (Level 2) In your first year, you will work as part of the production and operations team, learning the core principles of LEAN Manufacturing and gaining essential skills in safety, efficiency, and quality. This is to give you a ground-up understanding of what the company makes and how it's made, so you are better prepared for years 2-3. Daily Responsibilities: Rotate around the production facility with day-to-day tasks assisting operators Monitor performance data and suggest improvements to increase efficiency Participate in 5S workplace organisation activities Complete training modules and assessments as part of your qualification Maintain accurate production records and report deviations Year 2/3 – Business Administrator Apprenticeship (Level 3) In the second/ third year, you will transition into the business side of operations, supporting a range of administrative functions within departments such as HR, procurement, finance, warehouse, sales and customer service to help you understand where you will thrive in your future career at the company. Daily Responsibilities: Provide administrative support, including preparing reports, managing files, and handling internal requests Support business process improvement projects by applying your LEAN knowledge to administrative tasks Coordinate internal meetings, agendas, and documentation Assist with purchase order processing, data entry, document control, stock control and sales order processing Handle communications professionally and maintain confidentiality Training:We want to invest in your development. You’ll be paid to work towards two nationally recognised apprenticeship qualifications. Year 1: LEAN Manufacturing Operative – Level 2 Key Learning Areas: Introduction to manufacturing processes and production systems Principles of LEAN and continuous improvement (e.g., 5S, Kaizen, Just-in-Time) Understanding of health & safety, quality assurance, and standard operating procedures Practical problem-solving and root cause analysis Use of hand tools, machinery, and quality control systems Teamwork and communication within a manufacturing environment Year 2/3: Business Administrator – Level 3 Key Learning Areas: Office administration and organisation Business communication and professional correspondence Use of digital tools and systems (e.g., Microsoft 365, Sage, Sicon CRM software) Record management, reporting, and scheduling Understanding internal processes and workflow efficiencies Customer service and stakeholder engagement Training is delivered by a specialist external training provider on site/online, and you’ll be supported throughout with regular reviews, mentoring, and a structured development plan. You’ll gain real-life experience in both a production and office setting – giving you a solid foundation for a long-term career in operations, admin or business support.Training Outcome:The idea of this apprenticeship is to give you a well rounded understanding of this award winning British manufacturing organisation to help you get real, hands-on experience across the whole business, so you know where you see your future career going in an operations role once qualified. Employer Description:Armorduct Systems is a well-established British Manufacturer based in Kingswinford, near Dudley. The company specialises in creating high-quality cable management systems that are used in office blocks, hospitals and many other projects across the UK and beyond. They are proud to be a British manufacturer known for reliability, precision, and commitment to improvement. As a family-run business, Armorduct also offers a supportive environment where apprentices are truly valued. You won’t be just another number – you’ll be part of a close-knit team, encouraged to learn, ask questions, and develop a career that could grow with the company.Working Hours :8.00am - 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working ....Read more...
Executive Assistant and Front of House
Executive Assistant & Front of House Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team. Principal duties & responsibilities Front of House • Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection. Customer Service Support • Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources. Executive Assistant • Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system Key performance indicators in line with core values • Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Preferred qualifications The following skills and experiences are recommended for this job; however, they are not essential: • Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Types: Full-time, Permanent Pay: £12.72-£13.21 per hour Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday Benefits: • PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount Schedule: • 8-hour shift• Day shift• Monday to Friday• No weekends Work Location: In person – Long Eaton, Nottingham Click 'Apply' to forward your CV. ....Read more...
Technical Sales Representative - DC, MD, VA
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in DC, MD, and VA. The candidate must live in the territory to support it. We prefer the candidate to live in the general DC or surrounding areas. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, glazing etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Technical Sales Representative - Orlando/Tampa FL
JOB DESCRIPTION Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in DC, MD, and VA. The candidate must live in the territory to support it. We prefer the candidate to live in the general DC or surrounding areas. Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets. ESSENTIAL DUTIES AND RESPONSIBILITIES: Achieves or exceeds assigned sales goals and expectations. Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory. Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives. Drives product specifications and project opportunities throughout assigned territory. Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution. Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts. Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals. Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit. Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process. Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives. Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc. Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect. Attends and presents business unit products and services at industry conventions and trade shows. Maintains extensive product knowledge in all product lines and service offerings. Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company. Performs other related duties as required, requested or assigned. EDUCATION Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR Minimum High School Diploma or GED with 5 years of construction or industry experience EXPERIENCE Two to four years related experience and/or training Construction knowledge (i.e., waterproofing, air barriers, framing, modular, glazing etc.) Basic knowledge of product chemistries OTHER SKILLS AND ABILITIES: Ability to travel extensivelywithin assigned territory. Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) Salesforce.com or other CRM software experience preferred Possess a professional curiosity to figure out how things work or are put together Ability to retain knowledge and training Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict. Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook. Accepts and utilizes feedback effectively. Reads an audience and adjust style and approach accordingly. Excellent written and verbal communication skills Strong presentations skills Excellent interpersonal and organizational skills Ability to build relationships and deliver exceptional customer service. PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs. BENEFITS AND COMPENSATION: The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Executive Assistant and Front of House
Executive Assistant & Front of House Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeBe the first point of contact for visitors to I Holland, support the customer service administration team and provide a supportive function to the Executive Leadership Team. Principal duties & responsibilities Front of House • Greeting and checking-in site visitors at reception in a professional and welcoming manner, whilst taking pride in a polished, personal presentation of appearance and follow implemented processes for booking in and maintenance of visitor logs. Coordinate refreshments as and when necessary.• Answer inbound telephone calls and redirect as appropriate.• Manage the reception area ensuring it is tidy, presentable and stocked with necessary materials.• Ensure meeting rooms are kept tidy and presentable, ready for next use and materials/refreshments are sufficiently stocked.• Manage booking out / in of company pool car to implemented process.• Management and use tannoy system to clearly and articulately send daily announcements and messages as and when required.• Manage incoming post and distribute accordingly.• Manage outgoing post, ensuring it is prepared and ready for daily collection. Customer Service Support • Support CSA team leaders with administrative tasks as and when required and where sufficient training has been provided.• Booking in of samples if addressed CSA is not in the building.• Daily scanning of documents raised by dispatch and process accordingly.• Monitor and report on lead generation activities, analysing key data points to refine strategies for continuous improvement• Work closely with sales team to ensure smooth lead handovers and accurate tracking of the sales funnel.• Maintenance and upkeep of account data in Navision and CRM systems when required.• Assistance as required to Accounts Department, Despatch Administration and Human Resources. Executive Assistant • Support with coordination of internal and external meetings, including logistics planning, scheduling, hotel booking, dinner reservations, etc.• Support in arranging business travel; liaising with travel agency, companions and others – preparing detailing schedules in a timely manner.• Handle sensitive and confidential information with discretion and professionalism.• Prepare, edit and format presentation and documentation as and when required to high standards following company branding.• Manage and prioritise incoming communications and requests and ensure timely response and follow-up.• Support with uploads to the Limble maintenance system Key performance indicators in line with core values • Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Preferred qualifications The following skills and experiences are recommended for this job; however, they are not essential: • Strong written and verbal communication skills.• Excellent organisational and time management skills. Ability to prioritise work to meet deadlines.• The ability to multitask, ensuring all details are captured and addressed• IT literate primarily with Microsoft Outlook, Word and online booking, etc. Excel & Microsoft Dynamics are a bonus.• Flexible with regard to work times.• Confident in talking to and engaging people face to face and virtually / via telephone.• Personable, with experience in a similar role & maintaining a welcoming environment. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Types: Full-time, Permanent Pay: £12.72-£13.21 per hour Expected hours: 39 per week8.30 am-5 pm Monday – Thursday8.30 am-4 pm Friday Benefits: • PRP – Profit-related pay• Company Pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Store discount Schedule: • 8-hour shift• Day shift• Monday to Friday• No weekends Work Location: In person – Long Eaton, Nottingham Click 'Apply' to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor London, Hybrid Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Location: Covering the North West Region Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Sales Manager - Branded Hotel in Hounslow
Sales Manager - Branded Hotel in HounslowLocation: HounslowSalary: Up to £45,000 + BonusAre you an ambitious and motivated sales professional with a passion for hospitality? Do you have a knack for building relationships and driving revenue growth? If so, we want you to join our clients team as a Sales Manager, for an estalbished branded hotel in Hounslow.As a Sales Manager, you will play a key role in driving business development, creating long-lasting relationships with clients, and enhancing our hotel’s presence in the market. You’ll be at the forefront of the commercial success, ensuring that the hotel not only meets revenue goals but exceeds guest expectations. If you’re looking for an exciting challenge where you can grow and make an impact, this is the perfect opportunity for you!Key Responsibilities: Develop and execute strategic sales plans to drive hotel revenue, focusing on both corporate and leisure segments. Build and nurture relationships with corporate clients, event planners, travel agencies, and local businesses. Identify new business opportunities and effectively target potential clients to maximize revenue. Drive the sales process from lead generation to closing deals, ensuring seamless communication and follow-up throughout. Represent the hotel at industry events, trade shows, and networking functions to promote the hotel’s services and brand. Collaborate with the marketing team to create promotional materials and campaigns that support sales goals. Regularly monitor market trends, competitor activities, and customer feedback to fine-tune sales strategies. Work closely with the hotel’s operations team to ensure client satisfaction and smooth coordination of services. Track and report on sales performance, achieving set targets and KPIs. Ideal Candidate: Proven experience in a sales or business development role within the hospitality industry, ideally with experience in a branded hotels. Strong interpersonal and relationship-building skills, with the ability to engage and influence clients. Target-driven with a track record of meeting and exceeding sales goals. A proactive, self-starter with a can-do attitude and a passion for delivering exceptional results. Good understanding of the London market and local business landscape. Excellent communication skills, both written and verbal. Strong organizational and time-management skills with the ability to juggle multiple priorities. A team player with a collaborative mindset and a focus on delivering great customer service. Proficiency in Microsoft Office and CRM systems. ....Read more...
Food Safety Auditor
Food Safety Auditor London, Hybrid Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Food Safety Auditor
Food Safety Auditor Location: Covering the North West Region Based in central London & Wellingborough, operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span many sectors, including retail, leisure and education, but hospitality is where our expertise and passion lies. We work with some of the UK’s most innovative, exciting and high-profile restaurants, hotels and pub groups such as Brewdog, The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group, whose portfolio of companies proudly delivers compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. Roles and Responsibilities• To carry out food safety and health & safety inspections and records audits at clients’ premises.• To produce reports for the clients based on these audits and inspections.• To carry out risk assessments (occupational, manual handling, personal protective equipment) within hospitality client premises.• To conduct new client set-up visits, including the implementation of our ALERT65 compliance platform • To carry out client-specific training.• To provide advice and consultancy information for clients.• To adopt the role of Account Manager for a number of clients – mainly individual restaurants/hotels and small groups. • To complete allegation of food poisoning, allergic reaction and foreign body investigations digitally and in person at client premises.• To assist with the delivery of the Food Alert Advice Line, responding to requests for advice within set timeframes.• To provide feedback to Account Managers where necessary, following visits to client premises to assist with the improvement of relationships between Food Alert and the client.• To provide feedback to the IT development team as necessary regarding the ALERT65 platform. • To respond to specific instructions/requests from the Operations Director.• To attend team meetings.• To attend internal technical training (CPD) sessions.• To manage emails to ensure queries/requests (internal and external) are replied to in a reasonable time.• To partake in arrangements as the office-based consultant on a rota basis, responding to Advice Line queries, and undertaking the investigation of alleged food poisoning complaints as required. Experience• Relevant food safety and health & safety knowledge and experience (usually minimum BSc Environmental Health or equivalent industry experience plus professional qualifications – at least L4 Food Safety essential).• Excellent organisational skills and the ability to manage own time effectively.• Experience of conducting food safety and health and safety audits of hospitality premises with a focus on hotels, restaurants, pubs and bars• Strong knowledge of the hotel sector with experience of auditing facilities such as spas and swimming pools within hotels, would be an advantage Person Specification• Strong interpersonal skills and the ability to build long-lasting relationships. • Ability to provide a constructive approach with clients and forge a professional and valued relationship.• A strong customer focus and excellent relationship-building skills • Strong process analysis skills, with a focus on optimising service provision. • Excellent interpersonal skills.• Strength of character and the ability to achieve positive change. Experience• IT: MS Office, CRM, auditing software.• Conscientious and able to apply a consistent standard and approach.• Proficient in the use of MS Office applications• Knowledge of the food safety and health and safety environment• Knowledge of hotel operations and associated facilities What do you get in return • Lots of support/exposure / on-the-job training & development• 25 days holiday plus bank holidays and 3 ‘gift days’ between Christmas and New Year• Additional holiday enhancements (e.g. a week off if you get married, time off on the birth of a grandchild, etc.)• Enhanced sick pay• Employee Assistance Programme, including face-to-face counselling sessions• Healthcare cash plan incl discounted gym membership• Life insurance• Referral bonuses and vouchers• A fun, sociable team… and working in the hospitality industry, we know how to throw a good party! Hit Apply now to forward your CV. ....Read more...
Apprentice Operations Coordinator LCME (FTC - 42 Months)
Co-ordinating International Tours Liaising with international representatives to organise cost-effective tours. Booking examiner travel, accommodation, visas, and inoculations.Administering PO payments, commissions, and other international examination event-related expenses. Meeting with examiners before and after tours to gather feedback and improve the LCME international offer. Supporting the team in allocating examiners to international events. Providing support to international representatives. Ensuring international customer requirements are met in collaboration with the Markets Manager. Attending meetings to organise international examination events, courses, and workshops. Processing representatives' commission payments and venue hire costs. Assisting with onboarding new international customers, regions, and markets. Providing day-to-day support for international customer queries and troubleshooting in CRM and via email. Responding to international customer complaints. Assisting with operational activities, including booking examination dates, timetabling, tour coordination, and payments. Processing import files and related invoices and payments. Liaising with customers to resolve issues related to importing data files. Working with the results team to process international customer results and certification queries. Theory Examinations Coordinating LCME’s in-person and live online theory examinations. Processing customer order data to ensure error-free theory papers. Resolving customer queries regarding theory papers. Liaising with theory paper writers, typesetters, printers, and markers to ensure timely production of theory papers in accordance with LCME policies. Working with LCME’s digital partner (GCA) to prepare and deliver live online theory examinations. Organising print, fulfilment, and delivery of LCME theory papers. Ensuring theory papers are scanned accurately and returned to LCME for marking. Management Trainee Responsibilities Assisting with daily tasks and projects as instructed by supervisors or managers. Contributing to the development and implementation of operational strategy to align with business objectives and drive continuous improvement. Supporting POS projects, observing team coordination, and learning task planning, tracking, and delivery. Working closely with the New Business Director to proactively seek new business opportunities through calls, meetings, and networking events. Understanding client needs, providing excellent service, and contributing to client satisfaction. Observing and supporting managers by participating in team activities and learning to contribute positively within a collaborative working environment. Communicating effectively with colleagues, customers, and other stakeholders. Identifying areas for improvement and considering emerging technologies to develop more efficient processes. Assisting the Finance team with administration tasks while gaining an understanding of budgeting, financial planning, and cost management to support growth and operational efficiency. Adhering to work health and safety requirements and other FERO policies and procedures to ensure compliance and safety at work. Complying with the responsibilities outlined in the Apprenticeship Agreement and Training Plan, including attending regular progress review meetings with the Apprenticeship Coach and Reporting Line Manager. Ensuring personal compliance with all of UWL’s procedures, policies, and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control, and health and safety. Working in accordance with UWL’s equality and diversity policies. Training:5 Days per week, Monday-Friday, 35 hours. With 6 hours allocated to off-the-job study.Training Outcome:Operations Management.Employer Description:The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025. We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success. *University status awarded in or after 1992 The College The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission. LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university. The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.Working Hours :35 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,International Applications ....Read more...