Coach Jobs Found 234 Jobs, Page 10 of 10 Pages Sort by:
HR Support Apprentice
As Young Devon’s HR Apprentice, you will be helping with daily administrative duties such as recruitment, contracts and emails. You will also provide excellent customer service and front-line support to managers and employees on a range of HR queries and requirements, providing solutions and advice. As part of your role you will be required to attend South Devon College (Paignton) one day a week to complete your CIPD Level 3 Foundation Certificate in People Practice qualification. HR specific duties: Dealing with day-to-day HR enquiries (and escalating complex situations as appropriate) Supporting the recruitment process - from posting job role adverts through to induction of employees Understanding the legal implications of recruitment and closely following our Safer Recruitment Policy Maintaining and updating HR records as part of services delivered Preparing reports and management information from HR data, with analysis as required Handling conflict and sensitive HR situations professionally and confidentially Supporting the HR Manager with payroll data and completion General administrative duties: Answering telephone calls and signposting enquiries as Young Devon’s main reception Processing incoming and outgoing department emails and post. Ad hoc administrative tasks as required Preparing and sending of All Staff emails as and when requested Preparing ID badges for new staff Creating the monthly Welcome Newsletter Updating the Staff Directory every quarter General: Abide by Young Devon’s code of conduct, equal opportunities and other relevant policies Embed a culture and practice of reflection and evaluation across all work Contribute to service development by making suggestions and expressing views to Line Manager Ensure the health & safety of all work is well managed and follows policy and procedures Ensure that tasks are carried out effectively and all records kept up to date Meet targets and deadlines according to agreed Key Performance Indicators Participate and contribute to supervision sessions with Line Manager Attending and contributing to team meetings and other events when required Participate in professional development training by keeping up to date with HR legal/policy/process changes relevant to their role Seek feedback and act on it to improve performance and overall capability Develop positive working relationships with other Young Devon staff Represent Young Devon at relevant meetings in a professional and positive manner Our Values: Kindness - We are welcoming and accepting, we listen first to understand your story Collaboration - We work together - with young people and with partners - to find the best solutions Commitment - We are determined to make a difference and to make sure your voice is heard Authenticity - We’ll be honest, realistic and be clear Inclusivity - It doesn’t matter who you are or where you’re from, you matter here Training:A Level 3 CIPD HR Support at South Devon College. If successful, you will be enrolled onto an 18-month Apprenticeship at South Devon College. You will attend weekly taught lessons at South Devon College which will give you the knowledge and understanding to provide excellent HR Support. Supported by your Apprenticeship Coach, Course Tutor and the team here at Young Devon, you will get the chance to hone these skills daily. This role is truly a fantastic opportunity for anyone looking to create a new career or upskill on existing experience. Training Outcome:At the end of the apprenticeship, we would help them to find a role in another organisation to be able to further their career onto their chosen profession and field.Employer Description:Young Devon is a young people’s charity in the Southwest of England. Our mission is to make Devon a better place for all young people. Each year we work with over 2,000 young people, building quality relationships to help them thrive. Building quality relationships to help young people thrive is our guiding principle; the principle at the centre of every service we offer, that sits behind everything that we do.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative ....Read more...
Revenue Analyst Apprentice
• Work closely with the Key Account Manager for USPS to make sure that all shipping labels are captured and recorded correctly for revenue and cost reporting • In collaboration with the Key Account Manager, ensure all performance related issues have a minimal negative impact on payment of services rendered • Track, understand, resolve and minimise negative adjustment and underpayments from USPS in collaboration with the Key Account Manager • Ensure all rates for USPS are tracked and maintained in the relevant systems • Ensure all waivers, Force Majeure and rate updates are maintained in the relevant systems to ensure full payment • Review and manage the monthly claim submissions ensuring all claims are justified • Collaborate with the accounts team and Key Account Manager to compare expected receipts vs actual to identify any payment issues, fix them and suggest improvements • Work with colleagues in driving up end to end performance • Raise queries of non- payment fines with Key Account Management Team, working to find and fix their root causes • Ad-hoc cross functional support and other reasonable tasks at the request of line manager as required • Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti-corruption • Contribute to the First Choice continuous improvement programTraining:Business Administrator Level 3 apprenticeship On the job training delivered by the employer.Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.Allocation of an apprenticeship delivery coach who will carry out regular training.Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.Identify, track and support 6 hours off the job training activities.Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday – 9am – 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working ....Read more...
Apprentice Junior Property Consultant
You’ll work closely with our experienced team and gain valuable skills in property management, sales, and customer service. Your main duties will include: Assist with general administrative duties, including answering phones, responding to emails, and managing paperwork. Support the sales and lettings teams with property viewings, valuations, and inspections. (mainly sales). Maintain and update property listings on various online platforms. Help prepare property marketing materials, such as brochures and online advertisements. Provide excellent customer service to clients, addressing any inquiries and following up on leads. Assist with conducting property viewings Support the marketing with social media management and asset creation. Attend meetings and assist with record-keeping and note-taking. Liaise with landlords, tenants, buyers, and sellers to ensure smooth communication and transactions. At Wilson Estate Agents, we value the following qualities in our team members, especially for this Junior Property Consultant (Apprenticeship) role: Team Player – You’ll be working closely with our sales and lettings teams, so the ability to collaborate effectively and contribute positively to the team is essential. We value individuals who are supportive, cooperative, and eager to assist colleagues. Willingness to Learn – This apprenticeship is designed to help you grow in the property industry. We’re looking for someone who is open to learning new skills, accepting feedback, and committed to developing their knowledge in both sales and lettings. Proactive Attitude – A proactive mindset is key to thriving in this role. We encourage candidates who are self-motivated, take initiative, and are always looking for ways to improve processes or assist the team. You should be able to identify tasks that need attention and complete them without needing to be asked. Good Communication Skills – As you’ll be interacting with clients, landlords, tenants, and colleagues regularly, clear and professional communication is vital. You should be comfortable speaking with a wide range of people and able to express yourself both in writing and verbally. Strong Organisational Skills – In this fast-paced environment, the ability to manage multiple tasks and stay organised is crucial. You’ll need to keep track of viewings, paperwork, and communications, ensuring nothing slips through the cracks. Positive and Friendly Demeanour – We pride ourselves on delivering excellent customer service, so a friendly, approachable, and professional manner is a must. You should be able to make clients feel comfortable and reassured throughout their property journey. Attention to Detail – Whether it’s handling paperwork or updating property listings, accuracy and attention to detail are essential for maintaining high standards in all aspects of the role. Problem-Solving Skills – You should be able to handle unexpected situations with a level head and think on your feet to find practical solutions. Adaptability – The property market can be unpredictable, so being flexible and adaptable is important. You should be comfortable working in a dynamic environment with changing priorities. These skills and qualities will help you succeed in the role and contribute to the positive, team-oriented culture at Wilson Estate Agents.Training: In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures Our training is all completed remotely via Teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours Training Outcome: Full-time employment Employer Description:Established in 1946. At Wilson Estate Agents, we pride ourselves on being more than just a estate agency; we are your dedicated partners in finding your dream property or selling your current home in Bolsover and its surrounding areas. With a deep understanding of the local market and a commitment to excellence, we strive to provide unparalleled service to our clients every step of the way.Working Hours :9am - 5pm Monday – Friday (possible half day Saturdays) with 45 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative ....Read more...
Senior Administrator / Associate, Asset Servicing
Job Description: Are you an investment operations professional with experience in asset servicing? We have a fantastic opportunity for a Senior Administrator / Associate (Asset Servicing) to join the team at a leading financial services firm in Glasgow. In this role, the successful candidate will be responsible for the production cycle of the team, supporting complex and routine operational activities to ensure client service delivery and commitments are met. Skills/Experience: Professional qualification (or equivalent level of expertise in relevant technical area) Strong working knowledge of policies/procedures and regulations within client delivery and company side Corporate Action/Income experience Strong risk management awareness Involvement in or lead on change initiatives with ability to adapt to an ever-changing environment Strong client service skills with good written and oral English skills to allow concise explanations on technical issues where applicable Familiarity with financial markets Accounting Practices (desirable) Ability to coach and support colleagues in development (desirable) Computer literacy with ability to use enhanced, specialist applications (desirable) Core Responsibilities: To ensure a high-quality client service is delivered to all clients, referring complex/technical issues to senior colleagues as appropriate Ensure the service level provided by the team adheres to the firm’s client service delivery agreements Ensure adherence to core standard operating models through the application of existing policies and procedures Take responsibility for ensuring procedures are reviewed and updated on a regular basis, passing to senior colleagues for review Ensure high processing accuracy levels both personally and through oversight of the team administrator’s work, identifying errors and working to address Build strong, professional relationships with clients and be an ambassador for the company Develop internal stakeholder relationships with the wider team as well as general business support, co-ordinating activities to ensure smooth delivery of operational processes in accordance with agreed processes and procedures Support external counterparty relationships, providing feedback for performance reviews e.g. brokers and custodians Ownership of allocating daily workload within the team, providing supervision and technical support to the team administrators Proactive generation of ideas for improvements to systems and processes in support of client requirements and company’s strategic objectives Involvement in the design and implementation of resilient processes and systems to support new/changes to business products including mandatory changes to market/governance and regulations Ensure adherence to the risk and control framework, including team and departmental procedures, managing risk effectively and efficiently within the team Ensure an effective and robust governance structure is in place for the team Support business contingency plans as required Ensure adequate internal controls are in place and correctly followed to mitigate operational risk Ensure that internal and external audit/compliance/risk requirements are met Benefits: A highly competitive salary Wider Benefits package Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16167 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...
Customer Service Apprentice
Comprehensively understands the product range of the business unit to proactively maximise all sales opportunities and to provide advice on products and suitable alternatives to the customer Has the ability to provide information and advice on key initiatives happening in the business unit, which will support the customer, such as website developments or e-commerce activities Responds to and deals with issues relating to orders and deliveries from customers effectively to minimise the effect on the customer and cost to the business, by dealing with queries as quickly as possible, maintaining a helpful and friendly approach, avoiding repeat calls for the same issue Develops effective relationships with existing customers by promoting products and services and promotions within business unit where applicable Manage customer concerns process applicable to business unit in line with local business procedures Utilises Management Information systems to properly understand customers’ terms and conditions where applicable Operate effectively and efficiently within current policies and KPI targets relating to call handling, despatch, complaint handling, email enquiries and telephone responses Process order quotations including freight costing and follow up Liaising with internal and external departments to ensure that orders are swiftly processed and dispatched Deals with returns and credits in a timely manner Provide effective support to the Sales teams, Marketing, Product Management and any other key functions applicable within the business unit and other group companies as required Participate in specific projects and improvement activities as required and directed by Management Understand, proactively embrace and positively act in accordance with our core values and beliefs; empowerment, innovation and integrity and consistently demonstrate the associated behaviours Understand, proactively embrace and positively act in accordance with our code of conduct Ensure completion of all relevant compliance training and procedures Assist with on-boarding of new staff into the business by helping with Training and providing information and assistance Help and assist other team members, even outside of own individual tasks Take pro-active responsibility for the improvement of KPI’s by providing data to Management and actions plans for improvement To be responsible for the health, safety and welfare of self and colleagues in accordance with group and local EHS procedures Training: Customer service practitioner Level 2 apprenticeship standard Weekly off the job training Blended learning sessions with assessor coach Functional skills if required Training Outcome: The opportunity to progress to other roles and areas of the organisation Employer Description:Abloy is the UK’s leading expert on high quality door locking and functionality, with a rich heritage in producing the world’s most trusted access control hardware. As a pioneer in the industry with a history of innovation, Abloy offers solutions that are secure, robust, easy to use and feature the latest technological developments. The Abloy product range has for many years included the ultimate patented, high-performance electric locks, strikes, cylinders and padlocks. In recent years this has been substantially expanded with innovative, market leading electromechanical and digital systems such as CLIQ®, Incedo™ Business, Aperio®and SMARTair™, to create an extensive, compliant access control range. Abloy’s comprehensive portfolio of locking solutions meets virtually any requirements, providing flexible, scalable and compliant security, including access control systems designed to help control the movement of people in a wide range of building types and applications. As a trusted partner and first-class service provider, Abloy satisfies customers who demand the highest level of security, resilience, reliability and convenience, with the capability to offer a complete security solution - from initial surveys and fact finding, to assessments, planning and specification. You’ll find Abloy staff friendly, knowledgeable and willing to put in that extra commitment to specify the right solution for your needs. The world around us is changing rapidly, so Abloy continuously invests, innovates and develops new products and technology to meet the current and future needs of the market, which puts the brand at the forefront of access control and locking security. Abloy UK is fully owned by ASSA ABLOY, the global leader in total door opening solutions. From locks to security doors, entrance automation and access control systems, ASSA ABLOY has an annual turnover of €6 billion and employs approximately 44,000 people worldwide.Working Hours :Monday to Friday 8.30am - 5.00pm with half hour lunch but hours will vary on other weeks Monday, Thursday and Friday 8.30am - 3.30pm - to be confirmed upon startSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative ....Read more...
Level 3 Teaching Assistant Apprenticeship
Over the period of the apprenticeship, you will undertake all the following. Support to Students Plan and deliver intervention sessions. Support teaching and learning in collaboration with class teachers. Provide pastoral support to students within the school environment. Contribute to raising standards by ensuring high expectations are promoted for students. Involvement in the Implementation of Pupil Passports/Behaviour/Support/Mentoring plans. Provide general support to students, ensuring their safety, by complying with good H&S practice. Accompany teaching staff and students on visits, trips and out-of-school activities as required. Encourage students to interact with others and engage in activities led by the teacher. Assist students in matters of personal needs and their physical health, including first aid, intimate care and welfare matters. Assist students with their social, emotional and mental health. Support to SENCO and Teaching Staff: Support the SEN department and the teacher in the development and implementation of Pupil Passports. Assist in maintaining classroom discipline through the implementation of the academy's Behaviour Policy. Supervise students for a particular curriculum activity under the supervision and guidance of a qualified teacher. Assist the teacher with the planning of learning activities. Provide detailed and regular feedback to any stakeholder on students' achievement, progress, problems etc. Provide general admin support for classroom activities e.g. produce worksheets for agreed activities etc. To maintain accurate records of student progress in lessons as well as extracted interventions. To input data to assist with the monitoring of students. Provide information and/ or attend review or agency meetings. Liaise with the SENCO over students with specific medical needs. Support to Curriculum: To provide support in literacy/numeracy/SEN strategies. Support the use of ICT in learning activities and develop students' competence and independence in its use. Contribute to curriculum planning, evaluation and implementation. Contribute to the development of school policies and procedures by participating in working groups. Contribute to the development, preparation and dissemination of appropriate materials. Be aware of and liaise with organisations and individuals who provide support for the pupil. Support to School: Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with. Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person. Ensure all students have equal access to opportunities to learn and develop. Liaise effectively with teachers/parents/guardians, welfare officers, health visitors and other professional staff as part of the routine consultative process. Contribute to the overall ethos/work/aims of the school. Attend relevant meetings as required. Participate in training and other learning activities and performance development as required. Safeguarding: Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with. People Management: To comply and engage with people management policies and processes. Contribute to the overall ethos/work/aims of the school. Establish constructive relationships and communicate with other agencies/professionals. Attend and participate in regular meetings. Participate in training and other learning activities and performance development as required. Recognise own strengths, areas of expertise and use these to advise and support others.Training:Learners can expect mentoring and shadowing elements to the programme in the workplace, as well as independent study and specialist coaching from a vocationally competent learning coach. Applicants will come to understand how pupils learn and develop, while considering theories and influences in child development in relation to key stages. This will also allow apprentices to develop their own learning style. Through both off-the-job learning and working with a direct subject specialist, learners will come to develop technology skills that will support them in their role, and by working with teachers, apprentices will also understand and support formative and summative assessments for learning. Themes that will be covered? Contributing to the overall ethos and aims of the school, and promoting diversity, inclusion, equality and acceptance of all learners? Implementing safeguarding policies and safe practice, including online safety, in line with legislation, policies and procedures, including maintaining confidentiality? Promoting engagement and learning behaviours to support the development of independent learners? Delivering individual and small group teaching within clearly defined/planned parameters in partnership with the teacher and other professionals? Contributing to assessment and planning by supporting the monitoring, recording and reporting of learner outcomes and participation as agreed with the teacher. Once EPA has been completed and passed, the apprentice will achieve a level 3 Teaching Assistant apprenticeship as pass, merit or distinction grade.Training Outcome:On completion of the level 3 Teaching Assistant apprenticeship standard possible next steps could be HLTA Level 5 Specialist Teaching Assistant Teaching Employer Description:High schoolWorking Hours :32.5.Skills: Communication skills,Patience,Team working ....Read more...
Lead Coordinator
Lead Coordinator Location: Hybrid – 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800) We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. That’s where we come in. From HR and Health &; Safety to ISO certification, fire safety, and more - we’ve got your back. Our goal? To take the stress off business owners so they can focus on what they do best. The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career. We’re on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team. This team plays a crucial role in our business, they’re the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients. You’ll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork. What you'll be doing:• Leading with purpose: You’ll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued.• Keeping us moving: From daily scheduling to resource planning, you’ll ensure our field teams are where they need to be – all while keeping productivity high and client service exceptional.• Performance focused: You’ll monitor team KPIs and make sure we’re hitting service level targets, every time.• Cross-team collaboration: You’ll work closely with consultants and senior stakeholders to keep our operations aligned and efficient.• Driving improvements: You’ll spot opportunities to streamline our processes and make things better – for our people and our customers.• Tech-savvy coordination: Using Salesforce Field Service, you’ll keep appointments on track, monitor team performance, and manage resource allocation.• Championing people: From regular 1-1s and team meetings to performance reviews, you’ll build a strong, motivated team that’s proud of what they do.• Supporting change: Whether it's a new tech rollout or a service transformation project, you’ll be right there leading the way and getting your team on board.• Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met.• Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports. What we're looking for:• You’re a confident communicator who thrives on getting the best out of people.• Organised, calm under pressure, and brilliant at juggling priorities – you keep things running smoothly, no matter how busy it gets.• You’ve got a strong eye for detail, love solving problems, and always put the customer first.• You’re confident working with data and using it to inform decisions and drive performance. Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Apprentice Production Technician - Live Events
Malvern Theatres Trust Ltd are recruiting someone who wishes to progress in a creative, demanding but rewarding role. You will support the Technical Director with the day-to-day running of the Malvern Theatres complex. You will follow the training provided by Creative Alliance on their Production Technician Live Events Technician Apprenticeship. Key Tasks/Accountabilities - To work, in association with the Technical Director, Supervisors and technicians on all technical set-ups in the Theatre Complex and other stage areas within and outside the complex as directed. To act as an apprentice technician during the running of productions in the complex as required. Equally responsible for the health and safety of employees, touring staff, members of the public and any other users of the complex. To attend training courses as required by the Technical Director. To achieve continuous professional development. To train in rigging, focusing and operation of lighting equipment. To train in rigging and the operation of sound equipment. To train in rigging lifting equipment (chain hoists and motors) and have a knowledge of flying systems. Assisting with building maintenance. Reporting any defects in any equipment and taking said equipment out of service until repaired. Willing and able to work at heights. To become familiar with the Health and Safety at Work Act 1974. Liaising effectively with visiting companies. Communicating information throughout the technical department as required. Liaising with FOH departments, especially on performance days. General maintenance of the complex as required. Key Tasks/ Responsibilities - When deemed appropriate, work on getting ins and outs in a safe and effective manner. Liaising with all depts. to ensure a calm and safe working environment. To carry out maintenance work to a high standard. Customer Service - To maintain a high standard of customer service. To adhere to HASAWA 1974 and to make sure other users of the complex work in a safe and effective manner. Procedures and Guidelines - To follow procedures and guidelines set out as company policy in the Staff Handbook. Other duties - Stock checks as required. Stewarding any events if required. Assist with any other duties that may become appropriate within the Malvern theatres complex. Training:Creative Industries Production Technician - Live Events Technician Pathway Level 3 Standard. Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert in the industry. You’ll finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion. Summative Portfolio You will be expected to deliver projects throughout the apprenticeship. Each project would involve research, knowledge and may be submitted in writing, a presentation or a professional discussion. Interpret system specifications for productions, live performance and events. These systems can include sound or lighting or video. Assemble and configure systems to meet the specification requirements for sound, lighting, power or video. Test, troubleshoot and maintain equipment and systems. Collaborate with stakeholders and work with team members. Operate and maintain technical equipment. Dynamically risk assess the work environment and situation. Adapt working practices to ensure the safety of oneself and others. Disassemble and store technical equipment safely and efficiently at the end of the event, ensuring that the integrity of the components is maintained. (Live Event Technician (LET)) Repair complex systems and sub-assemblies at the component level. (Live Event Technician (LET)) Utilise lifting and rigging equipment to set up event systems. (Live Event Technician (LET)) Specify equipment and system requirements suitable for the operational environment. (Live Event Technician (LET)) Prepare and pack systems for local or international transportation prior to the event. Creative industries production technician / Skills England.Training Outcome:Malvern Theatres Trust Limited are looking to employ the right candidate as a Live Events Production Technician. They will not only have the opportunity to be employed but also be promoted internally to a more senior role following the success and outcome.Employer Description:Malvern Theatres Trust Limited are looking to employ the right candidate as a Live Events Production Technician. They will not only have the opportunity to be employed but also be promoted internally to a more senior role following the success and outcome.Working Hours :Flexible but includes occasional weekends, late nights and agreement with the Line Manager re. office days.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Lead Coordinator
Lead Coordinator Location: Hybrid – 2 days office (Wilmslow), 3 days from home Salary: £25,250 per annum + bonus (£4,800) We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. That’s where we come in. From HR and Health &; Safety to ISO certification, fire safety, and more - we’ve got your back. Our goal? To take the stress off business owners so they can focus on what they do best. The RoleAre you a natural organiser with a passion for leading teams and making things happen? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be the perfect next step in your career. We’re on the hunt for a proactive, energetic, and people-focused Team Leader to head up our Field Support team. This team plays a crucial role in our business, they’re the ones behind the scenes making sure our consultants are in the right place, at the right time, delivering outstanding service to our clients. You’ll be their guide, coach, and biggest cheerleader, ensuring we keep everything running like clockwork. What you'll be doing:• Leading with purpose: You’ll manage and inspire a brilliant team of planners and coordinators, helping them grow, hit their goals, and feel valued.• Keeping us moving: From daily scheduling to resource planning, you’ll ensure our field teams are where they need to be – all while keeping productivity high and client service exceptional.• Performance focused: You’ll monitor team KPIs and make sure we’re hitting service level targets, every time.• Cross-team collaboration: You’ll work closely with consultants and senior stakeholders to keep our operations aligned and efficient.• Driving improvements: You’ll spot opportunities to streamline our processes and make things better – for our people and our customers.• Tech-savvy coordination: Using Salesforce Field Service, you’ll keep appointments on track, monitor team performance, and manage resource allocation.• Championing people: From regular 1-1s and team meetings to performance reviews, you’ll build a strong, motivated team that’s proud of what they do.• Supporting change: Whether it's a new tech rollout or a service transformation project, you’ll be right there leading the way and getting your team on board.• Coordinate and optimise Consultant diaries by booking client visits, minimising travel time, rebooking cancellations, and ensuring service agreements and KPIs are met.• Support effective communication and reporting by managing Consultant queries, liaising with internal teams, and generating accurate MI and visit-related reports. What we're looking for:• You’re a confident communicator who thrives on getting the best out of people.• Organised, calm under pressure, and brilliant at juggling priorities – you keep things running smoothly, no matter how busy it gets.• You’ve got a strong eye for detail, love solving problems, and always put the customer first.• You’re confident working with data and using it to inform decisions and drive performance. Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...