The role includes a variety of administration duties with the aim to develop skills and have more responsibility during this Apprenticeship
Answering telephone to internal and external clients in a professional and clear manner regarding any enquiries
Inputting data onto internal systems with accuracy
Administrating routine maintenance contracts
Administration tasks to assist with asset management
License Provisioning
Contract Management
Project Coordination
Training Outcome:Opportunities for full-time employment upon completion.Employer Description:atom. are a modern thinking company who specialise in managed IT services including both cloud and traditional on premise solutions. Our expertise also covers telecommunications. atom. specialise in Mitel, Microsoft 365 Teams Business Voice and supply all connectivity products. Based in Newcastle we cover the north of England and have another site in Chester. At atom. we are seen as an extension to a client’s business. Our team is so integral to a client providing, IT support and strategies for new and existing services. Our customer “talk first.” approach provides the best support experience available. This focus delivers excellence in every sale, case or project we complete. atom. will never try to sell a one size fits all, everything we offer is bespoke to the customers’ needs.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Proficient in Microsoft Word,Proficient in Microsoft Excel,Self motivated....Read more...
Change hair colour
Shampoo, condition and treat the hair and scalp
Style and finish hair
Advise and consult with clients
Promote additional services and products
Build a client base
Cleaning duties
Training:One day per week attendance to Leicester College Freemen’s Park Campus.Training Outcome:Optional progression on to the Level 3 Creative Hair qualification.Employer Description:With over 10 years experience in hairdressing we pride ourselves on delivering exceptional service alongside being at the forefront of all hairdressing skill and knowledge.Working Hours :Monday Closed.
Tuesday 09:00 - 18:00.
Wednesday 11:00 - 20:00.
Thursday 09:00 - 19:00.
Friday 09:00 - 18:00.
Saturday 09:00 - 16:00.
Sunday Closed.
Shifts to be confirmed between the opening times above.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Professional,Reliable,Hard working,Self-motivated....Read more...
Provide 1st line technical support in line with the ITIL methodology and company support service definitions ensuring all tickets are recorded within the service desk along with the time taken to resolve.
Be a team player by creating or updating knowledge base articles for tickets you have resolved to help colleagues who may encounter similar incidents or problems in future ensuring excellent team work.
When contacted by a customer, act as the first point of contact for the technical support request using both written and oral communication are documented within the associated service desk ticket ensuring excellent customer service.
Respond to support requests from your line manager or delegated customer account, recording detailed diagnostic information and using appropriate knowledge bases, logs or other tools provided by the company to allow for an informed diagnosis.
Undertake resolution activities based on the informed diagnosis of the support ticket, ensuring the ticket is promptly resolved or escalated to the appropriate internal resource.
Communicate effectively with colleagues,customers and 3rd parties using both written and oral communication skills.
Establish a good working relationship with colleagues, customers and 3rd parties
Maintain assigned contracted customers IT systems for safe, effective use by all end users.
Maintain service continuity by documenting any changes to the customer IT systems within the designated client Change Management Database (CMDB).
Undertake the scheduled proactive management of the customer IT systems ensuring any issues found are recorded and promptly resolved or escalated to the appropriate internal resource whilst ensuring excellent communication with lead customer contact.
Follow the agreed maintenance schedules for your assigned contracted customers; managing the efficient implementation of backup including data restoration, virus protection, security procedures and data protection policies.
Assist the PMO in the delivery of a project as directed by your line manager, ensuring all tasks are completed against agreed quality assurance procedures and correct governance is applied.
Under the direction of your line manager when requested provide accurate and informative advice and guidance to customers to ensure that they are able to gain the full benefit from any investment Levett Consultancy services and solutions.
Under the direction of your line manager when requested, provide product training to staff or customers, ensuring positive and productive outcomes for recommended products and solutions.
Identify and record new leads or products for Levett Consultancy by informing the Business Support Team.
Install and configure end user client device hardware operating systems and applications as directed by your line manager
Training:
A work based tutor will be allocated to the apprentice and the training will take place online and in the workplace.
Training Outcome:
Once the apprenticeship is complete the apprentice will have the opportunity to be promoted a fulltime member of the 1st line team, where they can progress to a 3rd line technician or technical architect
Employer Description:Levett Consultancy are a customer centric business where all of our cloud services and solutions are built by our customers for our customers, enabling true digital transformation based on our core ethos of ‘Keeping Technology Simple’. We have a long history of providing a range of Cloud IT services and solutions to accommodate every type of budget.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
Accounting Support: Learn how to record financial transactions, including purchases, sales, and payments related to property projects and services
Invoicing & Billing: Assist with generating invoices for clients, tracking payments, and maintaining accurate records of all financial transactions
Accounts Receivable & Payable: Help process incoming and outgoing payments, including supplier invoices and client payments, ensuring accounts are up to date
Bank Reconciliation: Support the team with reconciling company bank statements, matching transactions, and ensuring all financial data is accurate
Budget Monitoring: Assist with the preparation of project budgets and track spending to ensure financial control across property services projects
Payroll Assistance: Learn how to process payroll for employees and subcontractors, ensuring accurate calculation of wages, taxes, and benefits
VAT & Tax Reporting: Assist in preparing VAT returns and understanding tax compliance specific to the property services industry
Document Management: Maintain accurate financial records, filing invoices, receipts, and other documentation in line with company policies and procedures
General Administrative Support: Provide general office support, including data entry, organizing documents, and assisting with internal finance-related queries
Training:
Accounts or finance Assistant (level 2) Apprenticeship Standard
AAT Level 2 Certificate in Accounting
You will attend training provided by Coventry and Warwickshie Chamber Training once a week, Commerce House, 123 St Nicholas Street, Radford, CV1 4FD
Training Outcome:This apprenticeship role is ideal for someone looking to get their start in finance within a dynamic, growing industry. With hands-on experience, mentorship, and the opportunity to gain recognized qualifications, you’ll be well on your way to building a successful career at Ground Up Property Services!Employer Description:At Ground Up Property Services, we specialise in providing high-quality property maintenance, renovation, and management services. With a commitment to excellence, we’ve built a reputation for delivering reliable and professional solutions for residential and commercial clients. As we continue to grow, we’re looking to expand our finance team by offering an exciting apprenticeship for individuals eager to start their career in finance.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Our accounts team provides clients with modern accounting and tax services, utilising the latest cloud technology. The team plays a critical role in the completion of client’s compliance work such as accounts preparation, tax calculations and management reporting.
You will be carrying out the following duties:
Preparation of year end accounts and associated tax calculations
Working alongside client managers to assist with their ledgers
Reconcile balance sheet accounts (bank, purchase ledger, sales ledger, PAYE, wages, VAT etc.)
Prepare reports, letters and other documents
Working towards a multitude of deadlines on behalf of yourself and the wider team
Working with the team to grow the accounts aspect of the business
Training:
Full support with study costs whilst completing the Level 3 AAT Accounts Assistant (depending on current qualifications) apprenticeship that is offered
Following the initial completion of the apprenticeship, you will receive continued support to complete the AAT qualification
The successful candidate will be required to attend weekday courses, once a week, at their nearest First Intuition centre to study towards their AAT Level 3 qualification as well as mentoring towards the Level 3 Assistant Accountant Apprenticeship knowledge, skills, and behaviours
Training Outcome:
Possible progression to study AAT Level 4 and/or Level 7 ACCA/ICAEW after successful completion of the Level 3 apprenticeship
Employer Description:Gascoynes Accountants provide expert accountancy advice to businesses across Norfolk and Suffolk; with offices in Bury St Edmunds, Wymondham, Ipswich and Stowmarket.
We provide day to day advice on clients Tax Returns or accounts package and are trusted advisers who help moving our clients businesses forward. Our simple, down-to-earth approach to accountancy puts us in the best position to help our clients.Working Hours :Monday - Friday, between 9.00am - 5.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience,Strong maths and English skill,Adaptable, keen and flexible,Punctual,Organised,Ability to prioritise,IT skills (Word and Excel)....Read more...
Our accounts team provides clients with modern accounting and tax services, utilising the latest cloud technology. The team plays a critical role in the completion of client’s compliance work such as accounts preparation, tax calculations and management reporting.
You will be carrying out the following duties:
Preparation of year end accounts and associated tax calculations
Working alongside client managers to assist with their ledgers
Reconcile balance sheet accounts (bank, purchase ledger, sales ledger, PAYE, wages, VAT etc.)
Prepare reports, letters and other documents
Working towards a multitude of deadlines on behalf of yourself and the wider team
Working with the team to grow the accounts aspect of the business
Training:Full support with study costs whilst completing the Level 3 AAT Accounts Assistant (depending on current qualifications) apprenticeship that is offered. Following the initial completion of the apprenticeship, you will receive continued support to complete the AAT qualification.
The successful candidate will be required to attend weekday courses, once a week, at their nearest First Intuition centre to study towards their AAT Level 3 qualification as well as mentoring towards the Level 3 Assistant Accountant Apprenticeship knowledge, skills, and behaviours.Training Outcome:
Possible progression to study AAT Level 4 and/or Level 7 ACCA/ICAEW after successful completion of the Level 3 apprenticeship.
Employer Description:Gascoynes Accountants provide expert accountancy advice to businesses across Norfolk and Suffolk; with offices in Bury St Edmunds, Wymondham, Ipswich and Stowmarket.
We provide day to day advice on clients Tax Returns or accounts package and are trusted advisers who help moving our clients businesses forward. Our simple, down-to-earth approach to accountancy puts us in the best position to help our clients.Working Hours :Monday - Friday, between 9:00am - 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience,Strong maths and English skill,Adaptable, keen and flexible,Punctual,Organised,Ability to prioritise,IT skills (Word and Excel)....Read more...
Our accounts team provides clients with modern accounting and tax services, utilising the latest cloud technology. The team plays a critical role in the completion of client’s compliance work such as accounts preparation, tax calculations and management reporting.
You will be carrying out the following duties:
Preparation of year end accounts and associated tax calculations
Working alongside client managers to assist with their ledgers
Reconcile balance sheet accounts (bank, purchase ledger, sales ledger, PAYE, wages, VAT etc.)
Prepare reports, letters and other documents
Working towards a multitude of deadlines on behalf of yourself and the wider team
Working with the team to grow the accounts aspect of the business
Training:
Full support with study costs whilst completing the Level 3 AAT Accounts Assistant (depending on current qualifications) apprenticeship that is offered
Following the initial completion of the apprenticeship, you will receive continued support to complete the AAT qualification
The successful candidate will be required to attend weekday courses, once a week, at their nearest First Intuition centre to study towards their AAT Level 3 qualification as well as mentoring towards the Level 3 Assistant Accountant Apprenticeship knowledge, skills, and behaviours
Training Outcome:Possible progression to study AAT Level 4 and/or Level 7 ACCA/ICAEW after successful completion of the Level 3 apprenticeship.Employer Description:Gascoynes Accountants provide expert accountancy advice to businesses across Norfolk and Suffolk; with offices in Bury St Edmunds, Wymondham, Ipswich and Stowmarket.
We provide day to day advice on clients Tax Returns or accounts package and are trusted advisers who help moving our clients businesses forward. Our simple, down-to-earth approach to accountancy puts us in the best position to help our clients.Working Hours :Monday - Friday, between 9:00am - 5:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience,Strong maths and English skill,Adaptable, keen and flexible,Punctual,Organised,Ability to prioritise,IT skills (Word and Excel)....Read more...
JOB OUTLINE:- To provide an efficient and accurate service to the Finance department. Working in a busy team to ensure all client account managers are fully supported.
Tasks
Debt Chasing
Monitoring email accounts and responding to queries – daily
Loading & Sending sales invoices
Taking Payment on credit cards
Liaise with client account managers.
Maintain email contacts.
Maintain Product price list.
Match Courier Shipments
Full training will be given in order to complete the above duties. You’ll receive ongoing support and guidance to help complete your aat studies.Training:AAT Level 3 Assistant Accountant, which includes:
You'll have four Level 3 AAT exams including advanced bookkeeping, Final Accounts Preparation, and more
Modules covering Skills, Knowledge, and Behaviours in Finance
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End Point Assessment (online)
Occasional group classes with other learners
Access to MyAAT for learning material
AAT Level 3 Diploma in Accounting
www.boomtrainingltd.co.uk/coursesTraining Outcome:If the apprentice successfully completes their apprenticeship, there will be the potential to grow within the business into a permanent role.Employer Description:DSNM was founded in 2000 with the aim of providing the world’s best bespoke navigational management service to superyachts.
Our vision is to be the supplier of choice for tailor made navigational solutions to the superyacht industry. Our mission is to offer the highest level of customer care, products and services. We constantly work to adapt to the ever-changing industry to provide all clients with a reliable, trustworthy one-stop service.
Our principles are to maintain integrity, respect and focus on results.
Our bespoke software, Compass, is the only navigation management software in the world to win the internationally recognised Queens Award for Enterprise: Innovation in 2022.Working Hours :9am – 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
In this role, you will engage in a variety of accounting activities, gaining experience across our client base. Your duties will include:
Gaining valuable work experience through supporting the directors in providing a range of accounting and taxation services to clients
Use of Accountancy Software (Sage, Xero, FreeAgent, QuickBooks)
Sales ledger
Purchase ledger
Bank reconciliation
Data entry
Using Microsoft Packages, in particular Word, Excel and Outlook
Assisting with monthly payroll and construction industry scheme returns for clients
General admin duties (writing emails, filing)
Managing the company’s main email inbox
Ad-hoc duties as necessary to facilitate the smooth running of the office
Training:
Level 2 Apprenticeship Standard in Accounts or Finance Assistant
Level 2 Foundation Certificate in Accounting
Level 2 Diploma in Financial and Management Accounting
Level 2 Certificate in Bookkeeping
Level 2 Functional Skills English and maths (if required)
Delivery Method:
Attendance at college will be required one morning session per week
Apprenticeship session to assist with portfolio building and preparation for End Point Assessment
Training Outcome:Progression within the company and further study to level 3 either in accounting or business administration.Employer Description:Arendelle is a family run business who provide bookkeeping, accounts and admin services to individuals and small to medium size businesses.Working Hours :Monday - Thursday: 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills....Read more...
Electrical services installations
Risk assessments
PAS compliance for retrofits
MCS compliance for solar installations
Full spectrum of electrical services work for domestic and commercial
Work will include early starts and travel, with possible nights away from homeTraining:The Level 3 Installation and maintenance electrician course is 48 months and will include either day release to college or onsite training at LJM Solutions.
It will cover the full spectrum of electrical services to 18th Edition qualification, and will also include Functional Skills in English and maths if required. Training Outcome:Possible permanent position offered on completion of training, with competitive salary. Employer Description:LJM offers a comprehensive range of services and products tailored to renewable retrofits. Our expertise spans across Energy Efficiency Measures (EEMs), with our specialisation being in solar panel design, supply and installation, complemented by electrical service provision. Our objective is to ensure the optimal performance and cost-effectiveness of energy provision through renewable sources.
We excel in providing end-to-end solutions, from initial assessment and design to final installation and maintenance. Prior to installation, every client receives a site visit to ensure optimal design and installation for maximum output. We seek to understand the needs of our clients and offer a best value bespoke solution.
LJM Solutions Ltd is MCS accredited, currently delivering 15-20 residential installs per week, with 2-3 commercial installs per month. We have fully qualified teams of installers and electricians with a commitment to deliver quality, customer service, and sustainability.
We continue to grow, with a mission to keep everything in house to deliver our vision of excellence. We prioritise training, qualifications, health and safety, and social value; a fundamental part of which is employing local people, including apprenticeships.Working Hours :40 hour week with early starts Mon- Friday.
Night away from home may be required, all expenses and hotel accommodation covered.
Travel from Long Eaton base, so candidates within a 10 mile radius of Long Eaton preferred.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Maintaining a safe, healthy and clean environment
Assisting senior colleagues to deliver salon services
Engaging positively with clients and promoting a positive image of yourself and the salon
Greeting and gowning clients in readiness for hairdressing services
Preparing tools, equipment and products for services
Carrying out shampooing, conditioning treatments, removing colours, neutralising perms and any other tasks deemed suitable under supervision, if required
Answering the telephone, dealing with enquiries and making appointments
Processing client payments
Making and serving refreshments for clients
Promoting salon services and products
Ensuring the salon is clean and tidy at the end of the day
Commitment to training by attending all training session, assessments and reviews
Training:
This apprenticeship is in conjunction with City College Plymouth, training will be one day a week at the college
You will receive a Level 2 Hairdressing qualification
Training Outcome:On successful completion of the apprenticeship there may be the chance to progress onto Level 3 Advanced Creative Hair Professional. Employer Description:Salon At No.6 is a buzzing salon based in Plympton. The perfect place to start a career in Hair, surrounded by talented and creative people. Salon at No 6, established in 2007, is based in the heart of Plympton, St Maurice. It boasts 11 hair stations, 3 nail desks and 2 treatment rooms. We also offer disabled access and free parking right outside. Having started as a predominately hair and nail salon we have since expanded into the beauty and aesthetics industry. We have a highly skilled and friendly team who have developed a large, loyal, community based clientele which we are extremely proud of. Our google reviews are a true reflection of this. We are a diverse team and pride ourselves in delivering excellent customer service first and foremost.Working Hours :Days and times TBC - 4 days a week in the salon, 1 day at college
Shifts TBC.Skills: Communication skills,Customer care skills,Presentation skills,Team working,Creative,Non judgemental,Patience,Reliable....Read more...
Undertake photocopying and scanning tasks
Distribute internal post
Prepare outgoing post
Greeting visitors and clients
Screening telephone calls and taking detailed, accurate messages where necessary
Booking meeting rooms
Ordering stationery and office supplies when necessary
Provide refreshments for client meetings
Provide administrative support to members of the team as and when required
Training:Training will take place at Blackburn College, once a week:
Blackburn CollegeFeilden StreetBlackburn LancashireBB2 1LHTraining Outcome:
Progression within the business, possibly a full-time position
Employer Description:Harrison Drury is a people business with relationships at its heart. We deliver legal services as trusted legal partners to businesses, individuals and families from our offices across Lancashire, Cumbria and Manchester.Working Hours :Monday– Friday
Shifts to be confirmed
(1 hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Patience,Previous admin experience,Microsoft Office experience,Willingness to learn....Read more...
You will have a vaired workload including:
Preparation of Accounts
Assisting with tax return preparation
VAT compliance work
Assisting colleagues with client administration
Basic book-keeping for businesses
Training:
You will work towards AAT Level 2
Day release at Middlesbrough College
On the job training
Training Outcome:
Permanent role on completion depening on business needs.
Employer Description:Chipchase Manners is a firm of Chartered Accountants and Tax Consultants with offices located in Middlesbrough and Richmond, North Yorkshire offering accounts preparation, audit, taxation and business advisory and support services to a wide range of businesses and individuals.
At Chipchase Manners we work hard to get to know you in order to deliver timely, individual advice.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Lunch: 1.00pm - 2.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Good telephone manner,Good written English skills....Read more...
Assist in planning, creating, and scheduling engaging content for social media platforms
Support the development and execution of email marketing campaigns
Monitor and report on the performance of digital campaigns using analytic tools
Conduct keyword research and optimise website content for SEO
Collaborate with team members to brainstorm and develop creative marketing strategies
Help manage the company and clients' websites, including uploading content and maintaining updates
Engage with audiences through social media by responding to comments and messages
Research market trends and competitors to identify opportunities for improvement
Assist in designing and editing visuals for online use, such as banners, adverts and social posts
Participate in training sessions to expand knowledge of digital marketing tools and techniques
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:The role offers a clear pathway for career progression within Dialled In. Upon successful completion of the apprenticeship, there is the opportunity to be promoted to an Account Executive – Marketing role, where you will provide essential support to our Account Managers, contributing to the planning and delivery of client campaigns. With dedication and strong performance, further progression is available to advance into an Account Manager – Marketing position, taking full ownership of client relationships, strategy development, and project management. This progression path is designed to help you grow your skills, take on greater responsibilities, and build a rewarding career in digital marketing.Employer Description:At Dialled In, we provide flexible, and effective sales and marketing solutions to help businesses grow and thrive. We support our clients in various ways, whether they are launching a new venture or scaling an established brand, we tailor our sales and marketing services to suit their needs, budget, and timeline. Our goal is to empower businesses with strategic, results-driven support, enabling them to achieve their growth ambitions with confidence and success.
We are a young and enthusiastic marketing and business development agency, born out of two well established consultancies with over 20 years’ experience within the marketing sector.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Patience,Written skills,Social media skills,Positive attitude....Read more...
Any IT industry experience would be beneficial but not compulsory
Key skills will be excellent verbal and written communication when engaging with our customers
Time management and organisation skills are important.
Looking for someone who is confident and willing to learn. The first year of the apprenticeship will be learning how RTS work and shadowing the director on all sales meetings
The ideal candidate does not need any experience prior but a good level of customer service, organisation and admin skills
Training:
IT Technical Salesperson Level 3 Apprenticeship Standard
Training Outcome:
Full time progression
Employer Description:Our Client, was founded with one clear goal “to provide a high-quality service to clients without all the technobabble” since that time the business has gone from strength to strength, delivering IT Services and IT Support that truly meet the requirements of clients. Due to expansion, they are hiring a new Apprentice to join them as a Sales Co-Ordinator.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Problem solving skills,Administrative skills....Read more...
Job role
Heating Design Solutions requires a heating design apprentice due to increased workload and continued growth.
The role will involve producing heating designs using a variety of products such as radiators, underfloor heating and electric panel heaters with a mixture of air source heat pumps and boilers. You will also be asked to produce domestic hot and cold-water drawings when requested by the client.
Designs will be produced using a mixture of CAD packages including Autocad, Revit and our own software package.
Requirements
Willingness to learn
Good telephone and grammar skills
Ability to work to deadlines and multitask on a variety of projects
Good time keeping
CAD knowledge would be beneficial, however not essential, as full training will be given
Training:You will work towards an Engineering Design and Draftsperson level 3 standard.Training Outcome:Full time position upon completion of apprenticeship.Employer Description:Based in the North East, Heating Design Solutions(HDS) work with clients across the UK, providing our exceptional heating design services to both residential and commercial customers.
We take pride in our fantastic reputation for a prompt, reliable, highly quality & highly professional service.
Our entirely bespoke designs services consistently meet the needs of our clients with all the relevant legal and quality objectives being achieved. We aim to optimise efficiency, but also to reduce waste on every project we manage.
Our standard start to finish design times are 10 working days, however we can agree shorter timescales depending on demand and our current workload.Working Hours :Working hours 09:00 – 17:00 Monday – Friday.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Creative,Initiative....Read more...
Assist department in answering Aftersales telephone calls.
Administration of engineer job sheets and allocation of associated work hours to CRM system.
Preparation of engineers/apprentice’s timesheets for payroll department.
Administration of vehicle tracker system and associated administrative tasks and reports. (Weekly tasks)
Administration of all engineer expenses and allocation to time sheets.
Assist Maintenance coordinator with all aspect of maintenance planning.
Processing purchase invoices on CRM.
Preparing jobs ready for invoices to be raised or order numbers to be requested.
Raising of sales invoices/credit notes (job sheets and quotes) on CRM.
Administration of engineer’s job sheets/SSA (scanning and linking to CRM)
Upkeep and monitoring of Client Asset Registers.
Support Dept Managers in general service office duties.
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
Level 2 Functional Skills maths (if required)
Level 2 Functional Skills English (if required)
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship.
Employer Description:Established in 2000, Brooktherm Refrigeration Ltd is a leading provider of industrial refrigeration and air conditioning services providing a full scope of services from design, supply and installation to bespoke maintenance, service and supply of spares.
We are an independently family-run company with a strong history and continuous growth whilst balancing tradition and innovation.Working Hours :Monday to Thursday 08:00am – 5:00pm,Friday 08:00am – 4:00pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
As a Solicitor Apprentice, you will join a fast-paced, dynamic working environment where personal resilience and a willingness to learn are key to success.
You will receive comprehensive training that combines on-the-job learning with formal structured sessions, ensuring you are fully equipped to succeed in your role.
Apprentices can expect to:
Be involved in client meetings
Assist solicitors with legal matters
Conduct legal research
Draft correspondence and documents
Prepare files and bundles
As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the level 7 qualification. These tasks may involve preparing client training, leading client meetings, and progressing matters and transactions.
During your apprenticeship, you will be supported by a supervisor who is an experienced solicitor, a dedicated early talent team, and fellow legal apprentices. In addition, you will also be allocated a buddy to help you settle into both working and studying.
In the first four years of your apprenticeship, you will be based in one or two legal teams.
During the final two years of your apprenticeship, you will join the trainee solicitor cohort. You will have the opportunity to gain broad exposure to different areas of commercial law by undertaking six-month placements in four different departments.
Some travel within the UK and Ireland might be required during your apprenticeship. We will reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities.Training:Solicitor Level 7.
Solicitor Apprentices have a dedicated weekly study day studying legal foundation subjects, skills modules and preparing for a range of assessments, including the Solicitors Qualifying Examination (SQE). Solicitor apprentices spend the remaining four days per week working with colleagues in the office. You will also complete weekly tasks and receive regular feedback from your subject tutor, as well as meet with the Skills Coach to support your progress.Training Outcome:Upon successful completion of the 6-year solicitor apprenticeship and Solicitors Qualifying Examination, subject to SRA character and suitability assessment, you will become a qualified solicitor and have a chance to join our Newly Qualified (NQ) Solicitor recruitment process.Employer Description:Pinsent Masons is a global 100 law firm, with over 3,800 employees operating from 27 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate.
Our expertise is recognised globally. In recent years we have achieved more tier 1 rankings in The Legal 500 UK guide than any other firm, and been counted among the most innovative law firms in Europe and Asia Pacific by the Financial Times.
The firm has significant international credentials in the global energy, infrastructure, financial services, real estate and technology, science and industry sectors.
We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow.
We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday to Friday 9.30am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Interest in business,Personal responsibility....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Provide administrative support to the matrimonial team and any other fee earners as required
Create documentation accurately either from standard templates, dictation or notes as required
Ensure effective communication with clients as required and support maintenance of service led culture within the team
Adhere to all appropriate office administration procedures as required
Ensure all files are compiled and maintained in accordance with administrative policies and procedures
Prepare files for archiving and ensure that archiving is up to date and in accordance with office procedures
Ensure confidentiality and security of all practice and client data- data protection requirements are always upheld
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives
Provide support to Reception as required
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:Upon successful completion of the apprenticeship, there will be a full-time position available within the Matrimonial team. Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm.Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Tuesday - Friday 9:00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
As an apprentice in Building Information Management, you will work closely with clients and consultants delivering projects through all stages of the construction lifecycle.
Your responsibilities will include, but are not limited to:
Reading, understanding, and supporting the delivery of all Mace process and procedures guides
Learn fundamentals of authoring information
Quality Assure (QA) check all information (documents and data) coming onto the system daily and process in accordance with the project protocols
Working closely with the Mace PM and Design teams on procedural elements and compliance with the management system
Liaising with the client, designers, contractors throughout the project lifecycle
Ensuring security protocols have been followed for viewing and issuing of information on all projects
Supporting manager during the production of Information Model
Supporting manager during the assurance of Information Model
Supporting manager during the checking of Information Model
Your work base will be flexible and could be in one of Mace offices or at a client’s office or facility. You will gain exposure to all aspects of project delivery from concept design, through to construction, commissioning, validation handover and into operation.Training:Our structured training programme will teach you technical and business skills to help you succeed in your career.
The BIM Assistant apprenticeship will work towards the Digital Engineering Technician Level 3 which consists of work-based experience where you’ll achieve a Pearson BTEC Level 3 National Diploma in Construction and the Built Environment and a NVQ Level 3 Diploma in Built Environment Design and training.Training Outcome:We’ll also support you in gaining professional membership of the Chartered Institution of Building Services Engineers (CIBSE).Employer Description:At Mace, we are global experts in shaping the built environment. From development and consultancy, to construction and operations, we connect expertise across the entire property lifecycle to help our clients, people, communities and society achieve more than they believe is possible.
You can see our impact everywhere: from skylines that form cities around the world to the infrastructure that communities depend on to live, work and play.Working Hours :Monday - Thursday 9am - 5:30pm and Friday 9am - 4:30pm. Due to the nature of construction you may be expected to work additional hours. Whilst working on site typical start time is at 8am instead of 9am.Skills: Problem solving skills,Team working,Initiative....Read more...
Client Communication: Respond to customer inquiries via phone, email, or live chat, ensuring that all queries are resolved promptly and professionally.
Service Requests: Log and track incoming service requests, ensuring that all details are accurately entered into the service desk system.
Issue Resolution: Assist customers by providing information, troubleshooting issues, and directing complex queries to the appropriate department or team member.
Scheduling & Appointments: Help schedule appointments for property maintenance services, ensuring that all appointments are confirmed and logged.
Follow-Up: Perform follow-up calls or emails to ensure customers are satisfied with the service they received and to address any ongoing issues.
Customer Record Management: Update and maintain customer records and service history, ensuring all information is accurate and up to date.
Problem Escalation: Recognize when a situation requires escalation to senior team members or other departments, and ensure clients’ concerns are addressed in a timely manner.
Reporting & Feedback: Assist in tracking customer service metrics and providing feedback to the team on recurring issues or areas for improvement.
General Office Support: Provide additional administrative support to the customer service team, including filing, organizing service records, and preparing reports.
Training:Training to be provided:
Diploma in Customer Service Practitioner Level 2
Functional Skills in English and maths (if required)
Weekly day release at CWCT (Every Tuesday 9:30am-4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills. This apprenticeship is ideal for someone looking to start a career in customer service with plenty of support and training to help you grow and develop professionally. Join Ground Up Property Services and be part of a team that truly values customer satisfaction and excellence!Employer Description:At Ground Up Property Services, we provide expert property maintenance, renovation, and management solutions for both residential and commercial clients. Our customer service team plays a key role in ensuring that our clients receive the best possible experience, from booking services to resolving any issues. We are looking for a motivated and friendly Service Desk Apprentice to join our team and start their career in customer service with us. If you're passionate about helping people, learning new skills, and providing excellent service, this could be the perfect opportunity for you.Working Hours :Monday - Friday 9am - 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
If you're eager to build a fulfilling career in a dynamic, fast-paced team environment, our Apprenticeship Scheme could be the perfect opportunity. Designed for those interested in administration, this 18-month program offers the chance to work towards a Level 3 Business Administrator qualification while gaining hands-on experience in office administration. You'll learn the fundamentals of the role, earning as you learn and working alongside experienced professionals. Based in our Marketing department, you’ll support key areas like business development, marketing, and events, while benefiting from exceptional training and support. With one day a week dedicated to study, fully funded by the firm, this role offers a fantastic first step into an office-based career. Main duties will include: Planning & Organising
Working with the activity lead, take responsibility for completing administrative/data processing tasks, manage priorities and organise own workload to successfully meet deadlines.
Working in a positive and approachable manner, manage the expectations of colleagues at all levels whilst undertaking duties.
Organise meetings and effectively manage diaries for the team and wider stakeholders.
Take minutes during meetings where appropriate and progress the necessary outcomes of these meetings.
Assist with the set up and pack-down of events, both internally and off-site, working closely with the senior events executive.
Manage and update the networking activities calendar requesting details from colleagues as necessary.
Participate in regular team meetings and department training sessions.
Support the department with updating their schedules and department planners. Processes
Understand the processes relating to invoicing, processing client data and the full event cycle.
Take a clear interest in seeing that projects are successfully completed and internal requests from colleagues are handled appropriately. Record & Document Production
Produce accurate records using the most appropriate IT package.
Update and review databases, record information and produce limited data analysis where required.
Assist with presentations and proposal documents linked to the department requirements and in accordance with the firm’s brand guidelines.
Maintain records in accordance with the team’s needs and in compliance of firm’s procedures.
Maintain stock levels of literature and promotional items.
Training:
Business Administrator L3 Standard
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable
Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Wilkin Chapman started life in 1900 when two sole practitioners, James Whiteley Wilkin and Ernest Benjamin Chapman established a partnership on Victoria Street in Grimsby.
The work of a provincial solicitors’ office at the start of the 20th century was very different from that now undertaken. Family law was virtually non-existent, divorce a rarity and the custody of children seldom an issue of official dispute. Commercial matters commonly involved little more than straightforward contracts and businesses - a far cry from the complex ownership structures of today - were generally family affairs, passing from father to son as a matter of course. Messrs Wilkin and Chapman concentrated on conveyancing, probate and trusts, with services to local businesses and a small amount of litigation thrown in for good measure.
As the client base grew, so too did our expertise. During the 1960s, the firm’s commercial department began a period of significant growth in response to the needs of one large client, the Ross Group. This process continued unabated as economic activity mushroomed in the region - particularly on the Humber Bank - and the improvement in transport and other communication facilities have enabled us to extend our client base to include businesses throughout the UK.
This level of expertise was considered unusual in a provincial practice but formed the basis for our future growth and success.
The last twenty years has seen further mergers with numerous firms across Lincolnshire, East and South Yorkshire as we have continued to strengthen our presence in our heartland and build Wilkin Chapman into the firm that is recognised today.Working Hours :9am-5pm (1hr unpaid lunch)
Days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
For over 12 years, we’ve been trusted by high-profile clients like Publicis Media to place top-tier talent within leading brands such as L’Oréal, LVMH, Rolex, TikTok, and Meta. We take pride in our long-term partnerships and our commitment to transforming businesses through exceptional talent. We also work with 50% of independent and network agencies and client-side roles, helping build teams that drive success.
The Role:Take your first step into the world of recruitment! We’re looking for a motivated Junior Consultant to join our team. This is an exciting opportunity to work closely with some of the most influential names in the advertising industry
What You'll Do:• Work with High-Profile Clients: Help place top talent in teams at leading companies.• Database Management: Utilise our industry-leading CRM & ATS, Loxo, which currently holds 85,791 and growing candidate profiles.• Candidate Engagement: Conduct pre-screening calls and build strong relationships with candidates, supported by our offshore resourcing team. They’ll initiate conversations and work around the clock to support your candidate search.• Client Interaction: Engage confidently with clients, building trust quickly and understanding their recruitment needs.• Training & Development: Receive full training on our recruitment processes, including the latest AI tools like Dripify.• Work-Life Balance: Enjoy a supportive work environment with practical perks and respect for your time, both in and out of the office.
What We’re Looking For:• Interest in Sales & Positive Energy: Recruitment experience isn’t required, but a strong interest in sales, enthusiasm for building client relationships, and a can-do attitude are essential.• Solution-Oriented & Trainable: We’re looking for someone who enjoys problem-solving, is eager to learn, and thrives on receiving and applying training.• Process-Oriented with Strong Administrative Skills: Our role involves extensive candidate tracking, so being organised and methodical is key.• Team Player: Collaboration is at the heart of what we do; we want someone who contributes positively to the team dynamic.
• Communication Skills & Rapport-Building: You should be confident and clear on the phone and in online meetings, with a knack for building rapport quickly.
• Driven & Target-Oriented: Passionate about hitting targets, making deals, and celebrating achievements and recognition.
Why Poole & Partners Ltd?• Supportive Team Environment: You’ll have a great team working alongside you, helping you grow and succeed.• Be Part of a Partner-Driven Culture: Every employee is considered a partner in the business. We value positivity and passion in what we do.• Innovative Tools: We provide the best tools in the industry, including Loxo CRM, LinkedIn Recruiter, and SalesQL, supported by AI-driven automation.• Career Growth: Recruitment is fast-paced and ever-changing; we ensure you’re always learning and developing your skills.Training:
Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard Qualification.
This apprenticeship aligns with The British Institute of Recruiters for Certified Agency Recruiter (Cert PRec) and Specialist in Talent Acquisition and Retention for In-House Recruiters (STAR) of which upon completion your will be awarded the acronyms after your name.
Full on-the-job training will be delivered by Poole+ Partners.
Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd.
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent).
All training will be delivered within the workplace during working hours.
Training Outcome:Recruitment is fast-paced and ever-changing; we make sure you’re always learning and growing.If you have the desire for sales/recruitment, there is potential for future career progression. There are various opportunities available with the employer should you be successful within the progression of your apprenticeship.Employer Description:We are a recruitment and executive search consultancy, providing services to Media, Digital and Technology industries.
We are defined by our key beliefs;
+ We are passionate about our Clients’ business
+ We are enablers of accelerated change, driving business transformation through talent
+ We build long-term partnerships
Our experience includes resourcing entire Digital departments through to securing specific, transformational talent.
Our Client partners extend from start-ups through to FTSE 100 businesses.Working Hours :Monday to Friday- 9:15 AM – 5:45 PM. Early finish every Friday and hybrid working options available upon completion of training.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Methodical,Passion for recruitment,Confident,Interest in Sales....Read more...
During this apprenticeship, you will develop your IT knowledge. You will be provided with foundation-level IT knowledge, including mandatory units with both a Hardware and Software pathway.
Both pathways within the programme include a core set of modules such as: Methodologies and Principles, Core Technical Knowledge and Security and Legislation. Learners then have the option to go down the optional Hardware or Software route. Learner outcomes include:
Solutions Design Lifecycle
DevOps
Routing
Cyber Security
Managing Risk
Key Responsibilities:
As an IT Configuration Technician Apprentice, you will:
Working in collaboration with the Technical Services Coordinator to configure and test equipment to ensure software has been installed prior to being sent to the customer’s premises.
Working in conjunction with the Warehouse team to assist with identification and verification of product.
Carry out site builds by connecting to the client’s server.
Perform quality control checks/ system checks.
Evaluate hardware for functionality.
Carry out any other ad-hoc duties as may reasonably be required.
Training Outcome:This role offers the potential for a permanent position upon successful completion of the apprenticeship, contingent on performance.Employer Description:At Celestra we provide our clients with the services they need with forward-thinking expertise that develops, implements, and supports innovative and essential technologies. Driving big brands in Hospitality and Retail forward in the digital era, this is what we do!
Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Written communication skills,Flexibility,Willingness to learn,Knowledge in building PCs,Windows XP, Windows 10,Basic electronics knowledge,Basic networking principles,Good administrative skills,Able to work accurately,Dedication and commitment,Proactive,Positive attitude....Read more...
Answering inbound calls within an agreed answer time
Log all customer issues, queries, and requests into the ticket management system
Provide server, Network, and Desktop Technical Support, diagnosing customer issues, and providing a high level of first-time fix
To action Hardware configurations and software installations
Manage and work with internal and customer SLAs, escalating any concerns
Create and maintain customer-specific infrastructure documentation.
End-to-end ownership of problem resolution
Managing client expectations through clear communications
Undertake all other reasonable requests
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Support apprentice.Employer Description:We’ve been delivering award-winning IT Support and Managed IT Services since 2002, partnering up with industry leading providers such as Datto, Mimecast, Webroot and Gam, to name a few. We’ve also racked up many awards and accreditations from the IT industry’s best vendors. We pride ourselves on providing services and solutions that work for our clients and help grow their business.Working Hours :Monday – Friday, 9am-5.30pmSkills: Communication skills,Attention to detail,Analytical skills,Team working,Initiative....Read more...
