The Apprentice Business Administrator is a key role within Cheshire West and Chester’s Revenues and Assessment Service which is within the wider Finance Directorate.
This apprentice role offers the opportunity to develop valuable experience of working within a busy administrative environment and acquire the skills and knowledge to become a Clerical Assistant.
The Apprentice Business Administrator will provide a wide range of essential administrative and business support activities to assist the Revenues and Assessment Service. This apprenticeship will have line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Clerical Assistant.
This role is ‘Hybrid’ which means working from Council Hub buildings and from home.
Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
RESPONSIBILITIES - the Apprentice will…With appropriate support and supervision:
To manage and administer the scanning and indexing of incoming documents from low-income residents in accordance with specific guidelines and quality control procedures and report any discrepancies to the team leader to ensure that claimants’ applications for financial support are administered appropriately and effectively
To review, support and administer applications for schemes with basic eligibility criteria e.g. Free School Meals and assist customers seeking support by providing application forms and general claiming advice
To maintain electronic financial recording systems in respect of benefit support schemes. To advise the appropriate Team Leader of any discrepancies and provide information and evidence to assist in the decision-making process for applications made by local residents
To respond to enquiries in person, by telephone and in writing, from clients and a wide range of contacts, assessing their urgency and importance and to decide on the appropriate course of action (deal with the issue directly or liaise with other staff, agencies etc.) to avoid unnecessary disruption to professional staff
To support the authority in achieving performance measures, by obtaining documentation required to process Housing Benefit, Council Tax Reduction and Discretionary Grant claims swiftly
To have a working basic knowledge of Housing Benefit, Council Tax Reduction, Free School Meals and other discretionary schemes administered by the Council in order to advise residents appropriately
Training:Business Administrator Level 3.
Training will be delivered through a blend of workplace learning and formal off‑the‑job training.
Most training will take place at the apprentice’s normal place of work, with additional learning delivered by the training provider through college attendance, online learning, workshops, or Microsoft Teams.
Training will take place on a regular basis throughout the apprenticeship, with protected time during working hours to attend training sessions, complete learning activities, and prepare for assessments.
The exact schedule will be agreed between the apprentice, line manager, and training provider as part of the individual training plan.Training Outcome:On successful completion of the Level 3 business administrator apprenticeship standard and review of performance, the post holder will progress to the substantive post of Clerical Assistant. Employer Description:Local government is a diverse and dynamic environment, built on a foundation of many different occupations working together. From frontline services to strategic planning, every role contributes to shaping communities and improving lives. It’s a place where collaboration, innovation, and public service come together to make a real difference.
At Cheshire West and Chester Council, we’re proud of our commitment to excellence and inclusion. Our achievements speak for themselves:
Top 100 Apprenticeship Employer
Apprentice Employer of the Year Award
Gold Award – Armed Forces Covenant
Disability Confident Leader
Recognised as a Good Investor in People
We’re dedicated to building a stronger future where everyone plays their part in creating thriving, caring, and sustainable communities. Here, you can grow your career while making a meaningful impact. We take pride in doing things differently—delivering vital services that touch every aspect of people’s lives. Our work spans a wide range of exciting change programmes designed to tackle challenges across the borough and drive positive outcomes for all.
Working Hours :This role is ‘Hybrid’ which means working from Council Hub
buildings and from home. All apprenticeship training will take place during normal working hours. Discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Providing excellent customer service
General clerical duties
Serving customers
Cash handling and using till
Serving and assisting customers
Deal with deliveries and order
Stock control and stocktaking
Deal with enquiries in the shop and via the telephone
Learning product lines
Pricing of stock
Upselling of products and services
Estimating, pricing and follow up of quotes
Training:Customer Service Practitioner Level 2.Training Outcome:Great opportunity to develop great skills to progress as a pharmacist. Employer Description:K&A Pharmacy are a friendly pharmacy based in Deckham in Gateshead. We are accessible by bus routes and offer excellent customer service. We will support any apprentice who wants to start a career in this industry with the very best experience. Working Hours :Working week:
Monday - 8:30am - 5:30pm Tuesday - 8:30am - 5:30pm Wednesday - 9:00am - 1:30pm Thursday - 8:30am - 5:30pm Friday. - 8:30am - 5:30pmSkills: Communication skills,Organisation skills,Team working,Initiative,Patience....Read more...
We are looking for an apprentice administrator assistant who will assist the administration team and the practice manager while working in a busy surgery. You will be required to work in a confidential environment dealing with confidential information and with vulnerable patients.
Duties and responsibilities include:
Support clinical and clerical staff with administrative tasks
Support administration and reception team with patient registrations
Booking appointments for patients, e.g., flu vaccinations, annual health checks etc
This role is for someone who is willing to learn and be able to multitask
Training Outcome:You will gain vast experience which will build confidence and an understanding of how a busy business runs, as well as an understanding of patients and how care is managed in general practice.Employer Description:Beechwood Surgery is a busy General Practice. We deal with patients daily, manage their health and refer onwards as required. We have approximately 14000 patients. We also have to manage CQC expectations therefore a number of checks must be carried out over a given time. There are approximately 42 members of staff with at least 20 being non clinical.Working Hours :Shifts will vary. The earliest start time is from 8am and the latest finish time would be 5pm. Four days per week, Monday - Friday.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Team working,Initiative,Non judgemental,Patience,Friendly,Flexible....Read more...
Daily duties will include (but not be limited to):
Dealing with customer enquiries through telephone/email
Following up on enquiries made via the website
Deal with stock enquiries from other branches
Administrative tasks within the office
To efficiently undertake basic administration and clerical duties, which may include:
To support the business in general administrative duties, which enable us to manage our clients effectively
To locate orders within the warehouse and prepare for dispatch
To support the team in maintaining accurate, timely stock management database records
To answer/deal with queries, both face-to-face and via the telephone, take messages and pass them onto the relevant member of staff in an appropriate and timely manner
To meet and greet visitors as required
Provide support to fellow members of the team
Training:
You will study the Level 3 Business Administrator Apprenticeship Standard
The program is based on end point assessment
Training Outcome:Ideally, the apprentice will be offered a full-time permanent role within Nirro on completion of the apprenticeship.Employer Description:We are an independent Volkswagen and Audi group car specialist. We sell used car parts for Volkswagen and Audi group cars only.Working Hours :Monday - Friday, 8.30am - 5.30pm
It may be that you are asked to work some Saturdays from 8.30am - 1.30pm.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Own transport....Read more...
Duties will include, but will not be limited to:
To effectively welcome, receive, sign in visitors, parents, the children/young people and staff members appropriately to school
Comprehensively operate the school’s main telephone, transferring calls, taking and delivering messages as appropriate
Scheduling meeting appointments for the executive directors, director of children’s services, the director of education and other senior management team members as when required
Arranging meeting room and organising refreshments for visitors as when required
Updating the main school calendar on outlook by adding a scheduled appointment
Providing general administrative and clerical support, including mailing, scanning, printing, laminating and photocopying documents
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Level 2 Customer Service
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course
This is a work-based programme with College attendance required once a month
All learning will take place at the candidate's place of employment/College and within their contracted working hours
Training Outcome:
On completion of this apprenticeship, there may be opportunities to progress into a School Administrator position within the education sector
Employer Description:Witham Prospect School is a specialist care and education facility designed to support children and young people aged 11 to 19 with complex needs. We cater to children and young people with severe and profound learning disabilities, those on the autism spectrum, and those requiring additional care and support.Working Hours :Monday to Friday between 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Manage the reception area including welcoming customers and guests, direct all visitors signing them into the visitors’ book
Manage company correspondence, answer and route telephone calls to the appropriate person
Respond to requests for information by telephone and email
Receive incoming packages and prepare outgoing packages
Payments, process card, cheque, and cash payments from customers
Arrange meetings by scheduling appropriate meeting times with clients
Process quotations and orders on in house software (Evolution)
Perform all other clerical duties as required to include but not limited to filing, photocopying , scanning
Training Outcome:
On completion of the level 3 Business Administration qualification, providing you show the correct skills and abilities, you will have the opportunity to progress onto a full-time position
We are looking to invest our knowledge, skills and time in the right person. This position has the potential to develop into a successful career for the right candidate growing with the company
Employer Description:Flair has been supplying homeowners with bespoke products for many years and is now one of the country’s leading local installers/manufacturers of uPVC windows, doors, roofs, and sealed units.
We are a family owned business headed by Managing Director Peter Lugg, who works alongside his wife Sharon and son Ryan.
Through rapid growth and development, we strive to maintain the “family feel.” Family values are at the core of our business, and we believe every customer should expect to have their needs met—and that’s precisely what Flair does.Working Hours :Monday - Thursday, 9.00am - 4.30pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working....Read more...
Key Responsibilities:
Data Entry:
Enter orders into the production system
Record Material Sample requests
Record dispatched orders
Record production data (e.g., scrap quantities)
Data Analysis:
Sales: Analyse volume by product, finish, region, and showroom
Logistics: Review expenses against receipts to support carriage charge analysis
Production: Identify and analyse reasons for scrap
Procurement: Review frequency of orders and identify opportunities to streamline processes
Reporting & Dashboard Updates:
Update the Sales Power BI Dashboard
Generate reports for Sales, Production, and Finance using Excel data
Operational & Administrative Support:
Fulfil weekly order requests to maintain stock levels in production and the office
Schedule deliveries with DHL and other couriers
Label samples and prepare packaging for customer dispatch
Assist with receiving inbound phone calls
Perform general ad‑hoc clerical tasks as required
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Progression opportunities for the right candidate
Employer Description:Wise Origin is a national training provider which was established in 2006. We deliver further education and provide employment opportunities through our Apprenticeship Programmes and other funded provisions. We specialise in IT, Digital & Data Apprenticeships and our aim is to help businesses and individuals make wise decisions for better futures.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Time Management,Skilled user MS Office....Read more...
To assist with economic development projects and corporate initiatives and participate in any relevant local activities as appropriate.
To provide clerical duties and administrative assistance for projects and services.
Monitor mailboxes, responding to any initial enquiries, setting up client records, making initial compliance checks, and forwarding any queries to the relevant officer for action.
To assist with the day-to-day running of the Network Eagle Lab, helping to recruit and engage member businesses, promote the space and its programmes, and assist in marketing, events, and administration.
Support marketing campaigns, including creating content and scheduling posts.
Attend local business events and networking sessions to promote Network Eagle Lab and its programmes.
Training:
Studying towards the Level 3 Multi-Channel Marketer Apprenticeship.
Functional Skills, if required.
Training Outcome:Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for suitable roles within the council, and help make sure you are ready for a wider job search.Employer Description:Being part of the Southampton City Council team requires people who are willing to take personal responsibility for delivering excellence, to work with others to achieve the best possible outcomes, to embrace change and new opportunities, to make the most of the resources available to us and to think and act in the best interests of our customers.
Southampton City Council are responsible for providing a number of services to the residents of Southampton including waste, housing, benefits, libraries, community support, marriages etc. and our aim is to give our customers the best service possible.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Organisational Skills....Read more...
Working within an estate, letting and property management agency.
Liaising with customers over the phone, by email and in person.
Updating our CRM database.
Login maintenance requests reported by tenants.
Making appointments.
Filing and retrieving documents.
Booking appointments.
Provide admin support of the sales and lettings team.
Taking minutes at meetings.
Providing clerical assistance to staff as required, including word/data processing, filing, photocopying, and scanning.
Training Outcome:Potential for a full-time job role at the end of apprenticeship as we are looking for the successful person to be with us long term.Employer Description:Ariston Property has been running since 1996 - a testament to our commitment to the highest of standards for you.
You want to be treated like a real person, not just like an entry on a database. At Ariston Property, our founder Anton Karageorghis ensures the team fosters relationships with all our clients with a focus on the long-term.
This is one of the reasons why so many of our North London landlords have worked with us for a decade or more.
While all these interpersonal skills are very important, you also want to know that your estate agent is working hard to achieve you the best possible sale or rental price. Regardless of the size or location of your properties, our marketing and negotiation skills will help you achieve your property goals.
Thanks to the company values of fairness and helpfulness, tenants and buyers alike can feel safe that they’re being looked after and fully informed. All tenants have access to our Management and Maintenance teams to assist with caring for you and the property throughout your tenancy.
We are members of the government backed National Approved Lettings Scheme [NALS] and The Property Ombudsman [TPO].Working Hours :Monday to Friday, 9am to 6pm, with a one-hour unpaid lunch and alternate Saturdays 9:30am to 2:30pm with no lunch break.Skills: Communication skills,IT literate,Interpersonal skills,Written communication skills,Eye for detail,Empathy,Positive attitude,Reliability,Punctuality....Read more...
Duties include:
Receiving and directing telephone calls
Taking, recording and relaying messages to relevant persons
Liaising with other staff and clients
Making appointments when required
Reception duties
Incoming and outgoing mail– Collecting, receiving and posting
Photocopying/scanning documents
Filing, archiving and other clerical duties
Updating the database
Data entry and audio typing
Contribute to team effort by accomplishing related results as needed
Any other duties which, from time to time, are required by the firm
All the employees of the firm have the duty to:
Work within the scope of the Equal Opportunities Policy at all times
Work in accordance with the standard principles set out in the Employee Handbook
Take due care of their own Health and Safety and that of others in the working environment
Training:
Level 3 Business Administration at Stockton Riverside College
Functional skills maths & English, if required
Training Outcome:
An opportunity for a full-time position at the end of the apprenticeship
Employer Description:VCW Law is one of the leading firms of solicitors in the North East. We specialise in Criminal Law, Divorce, Family and Children law. We have an excellent reputation in the Teesside and surrounding area.
The firm holds an independently assessed Standard Quality Mark and the Law Society Accreditation assures a high quality of expertise.
Our offices are centrally located in Stockton-On- Tees and our highly experienced Partners are supported by an in house Barrister, Solicitor Advocates, Associate Solicitors and Accredited Police Station Representatives. All our criminal solicitors are members of the Duty Solicitor scheme and hold Law Society Criminal Litigation Accreditation. Our Family Solicitors hold Law Society Children Law Accreditation.Working Hours :Monday to Friday, 9.00am to 5.00pm with 1hr 15 min. Lunch break. 33 hours and 45 minutes per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Data Entry Skills,Confidentiality,Thoroughness,Enthusiastic,Time management,Able to follow instructions....Read more...
To provide a high standard of patient service
To have thorough knowledge of practice procedures and to work in accordance of written protocols
Provide general assistance to the practice team to both clinical and non clinical
Project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare they require
Resolve queries/problems from patients, clinicians and associated staff
Deal with external agencies such as other practices, secondary care and 3rd party organisations
To ensure the provision of a high quality patient service within a safe, efficient working environment by providing effective support to clinicians and staff
Undertake all clerical, reception and administration duties applicable to the medical practice
Training:
All training and learning will be work based (within the practice by a dedicated Trainer Coach)
Training Outcome:
Progression onto the next level of qualification and the possibility of full time employment
Employer Description:IntraHealth is one of the UK’s leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.
We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.Working Hours :Monday to Friday 37.5 hours per week (Hours to be agreed at interview).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
General clerical duties include:
Contacting hauliers by email to obtain competitive haulage prices
Organising collection and delivery of goods
Inputting data into the companies cloud based databases
Writing job task manuals
Handle requests for information and data
Resolve administrative problems and enquiries
Manage and prepare emails
By joining Nevis Resources, you’ll gain hands-on experience in a professional trading office where your work genuinely matters. From day one, you’ll be trusted with real responsibilities, helping you build confidence as well as practical skills.
You’ll benefit from:
Earning a salary while gaining a recognised qualification
Real workplace experience that employers value
Ongoing support and mentoring from experienced professionals
Development of highly transferable skills in administration, organisation and communication
A strong foundation for future progression within business and office-based roles
Training:All delivered in the workplace with monthly assessor visits.Training Outcome:To be discussed at interview.Employer Description:Nevis Resources is a dynamic UK-based trading business headquartered in Bishop Auckland, specialising in the purchase and sale of recyclable plastics. They play a vital role in the recycling supply chain by sourcing plastic scrap from suppliers across the UK and Ireland and arranging its onward transport to processing partners in the UK and Europe.
Their mission is to divert scrap plastic away from landfill and incineration, helping businesses achieve environmental targets through fully traceable and transparent recycling solutions. The company prides itself on competitive pricing, reliable logistics support, and excellent customer service, ensuring that materials are handled responsibly in line with waste regulations.
With a team of experienced professionals, Nevis Resources is dedicated to building strong long-term relationships with clients and partners while contributing to sustainable waste management practices.Working Hours :Monday - Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
As a member of the multidisciplinary team the post holder will contribute to the delivery of patients’ individual care under the direction and supervision of a registered nurse
Support registered nurses in the provision of a safe and caring environment
Perform a full range of manual and clerical duties
The Healthcare Assistant has the opportunity to develop within the role and undertake further training and development
Training:
You will be working towards a Nationally recognised Level 2 Healthcare Support Worker Apprenticeship award qualification whilst gaining experience of working in a clinical team
You will achieve the Care Certificate and Functional Skills in English and maths (should you require them)
You will gain the ability to provide high quality individualised care to patients and be able to communicate effectively with patients, relatives and other members of the healthcare team
You will join a long line of successful apprentices, some of whom are now training through apprenticeships to become registered nurses
Training will be a day release model every two weeks throughout the year
Training Outcome:
If you successfully complete all elements of the programme, you will be awarded a nationally recognised Healthcare Support Worker Apprenticeship Level 2 qualification
You can then progress onto further healthcare apprenticeship opportunities, Nursing Associate leading onto Registered Nurse
Employer Description:Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.Working Hours :It will include shift work - days, evenings and weekends on a rota, to be confirmed. 12 months refers to the length of the apprenticeship programme, these are permanent positionsSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Successful candidates will provide clinical support to dentists, hygienists and patients. You will also assist the reception staff in any clerical duties and perform any other tasks as reasonably requested by the principal.
Other duties include:
Keep the clinical areas and all equipment and instruments clean, tidy and sterile as appropriate according to the practices of health and safety and infection control procedures and manufacturers' instructions
Provide chairside assistance, ensuring that the correct equipment is available
Ensure the care and welfare of patients in a friendly, caring, helpful, courteous and professional manner
Accurately complete patient clinical records as directed and being responsible for recording patient information on the practice database
Handle all substances in accordance with health and safety policies
Complete laboratory request forms, and keep records of work sent, received and fitted
Training:Dental Nurse Apprenticeship Standard - Level 3
This course is delivered using a blended delivery model, an apprentice will spend 2 days per month at Bradford College undertaking classroom-based learning in addition to regular workplace assessments.
Upon successful completion of this apprenticeship, the apprentice will be awarded the following:
Level 3 Extended Diploma in Dental Nursing
Functional Skills in maths and English Level 2 (if applicable)
Training Outcome:A great opportunity to secure long term employment with an employer who has a wonderful vision and admirable values in conjunction with continuing with your professional development. There is also a range of post-registration courses available for dental nurses looking to further their education.Employer Description:Azam & Associates offer a full range of treatments and have many years experience providing care to the local community, the practice is based right in the heart of Halifax town centre itself.Working Hours :Monday - Friday, 8:30am - 6:00pm
(4 days of this week to be confirmed). 4 day position.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Ensure the office runs smoothly by working collaboratively and maintaining an upbeat, positive attitude
Practice administration using IRIS Practice Management software to update client records and provide housekeeping
Assist with Reception Cover
Answer the telephone, screen and direct calls as necessary
Receive and sort mail and other deliveries, prepare post for despatch
Update Bulletins as required
Ensure smooth running of machinery by arranging servicing and repairs as required
Organise meetings/greet client’s visiting the premises and provide refreshments as necessary
Deal with queries from clients and provide assistance as necessary
Ensure knowledge of staff movements by scheduling appointments and maintaining electronic diary
Prepare letters to clients, HMRC and other organisations using Automail
Assisting with ad hoc reports produced by Directors
Raise invoices using Iris Fees software
Assist with client starter packs, for all new clients, to include sending out the required forms to HMRC for Self-Assessment, Corporation Tax, VAT and PAYE
Set up client files both manually and electronically and ensure all documentation is dealt with on a timely basis
General office duties including filing, photocopying and scanning
Marketing support to include assistance with promoting the company via social media and organising promotional products for company events
Other general administrative and clerical support as required
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:Leigh Christou Limited was established as a firm of Accountants in 1983 converting to a Limited Liability Partnership in 2010 and today, we continue to build on our enviable reputation for providing excellent advice and first class service to our business and personal clients alike. We have many clients in the local community in Coventry and Leamington Spa.Working Hours :Monday-Friday, 9am-5pm. Tuesday 9:30am - 4:30pm day release.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
To provide administrative support and services to all members of the practice team
To ensure administrative, clerical and reception duties in the practice are carried out within the practices guidelines and policies
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
To work with the Practice Manager and Senior Receptionist to ensure reception is covered at all times and maintain its smooth running following all practice procedures and protocols
To have a thorough knowledge of all Practice procedures
To work in accordance of written protocols
Photocopy as requested
Assist Admin Colleagues in all administration tasks following relevant training
Receiving patients consulting with members of practice team
Process appointment requests for today / future appointments from patients by telephone and in person
Deal with visits requests and messages
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy
The post-holder will support the equality, diversity and rights of patients, carers and colleagues
Training:You will attend day release at North Lindsey College where you will receive training from our dedicated Business tutors and assessors. You will also be mentored in the workplace.Training Outcome:You may be considered for a permanent position on successful completion of the apprenticeship, however this is not guaranteed.Employer Description:We are a three doctor practice conveniently situated on Ashby Road (with a branch surgery held in the Ironstone Centre on West Street). Drs Tandon, Gandhi and Kamath practise in partnership.
We are also a Training Practice, which means we are responsible for the training of qualified doctors who wish to become general practitioners.
Over the last few years the building has seen several changes to accommodate our growing list size and provides comfortable and pleasant surroundings.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
The Apprentice Accounts Assistant will support the Finance team in maintaining accurate financial records and ensuring the efficient processing of accounts payable (AP) and accounts receivable (AR) transactions across multiple ledgers. This role provides hands-on experience in core accounting processes while working towards a recognised accounting qualification. Your role will include:
Accounts Payable
Code and process supplier invoices accurately across multiple ledgers
Match invoices to purchase orders where applicable
Ensure timely input and processing of invoices
Assist in supplier payment runs
Respond to supplier queries in a professional and timely manner
Accounts Receivable
Raise invoices, including zero-value invoices where required
Process receipts and allocate payments to appropriate accounts
Assist with credit control activities
Respond to customer queries regarding invoices and statements
General Finance & Clerical Duties
Maintain and update rent schedules
Manage and monitor multiple finance inboxes, ensuring queries are actioned promptly
Maintain accurate and up-to-date financial records
Assist with reconciliations across multiple ledgers
Support month-end processes as required
Deal with internal and external finance queries effectively
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month Apprenticeship, you will have obtained your Assistant Accountant apprenticeship Level 3 Apprenticeship.Training Outcome:
There is a possibility of being offered a full time role after successful completion of the apprenticeship
Employer Description:The Rehability UK Group is a dynamic and innovative family of companies driven by the vision of our founder. We have grown from a base in the West Midlands, where we still have our Head Office in Birmingham, to include services across the Midlands and in both the South East and South West of England and we are now expanding into Northern England. The Rehability UK Community division is focussed on the West Midlands and the M25 corridor.Working Hours :Monday- Friday
(09:00- 17:00)Skills: Analytical Skills,Attention to Detail,Number Skills,....Read more...
Support for the Students
Attend to the pupils’ personal needs, and implement relatedpersonal programmes, including social, health, physical,hygiene, first aid and welfare matters, as appropriate
Supervise and support pupils ensuring their safety andaccess to learning
Establish constructive relationships with pupils, acting as arole model and being aware of and respondingappropriately to individual needs
Develop a good knowledge of a pupil's individual specialeducational needs and implement appropriate strategies asoutlined in the students’ profile
Promote the inclusion and acceptance of all pupils
Encourage pupils to interact with others and engage inactivities led by the teacher
Encourage pupils to act independently as appropriate
To provide pastoral support for pupils as directed by theteacher or Senior Leaders
Support for the Teacher:
Prepare the classroom as directed for lessons and clearafterwards and assist with the display of pupils’ work
Be aware of pupil problems/progress/achievements andreport to the teacher as agreed
Undertake pupil record keeping as requested
Support the teacher in managing pupil behaviour, reportingdifficulties as appropriate
Gather/report information from/to parents/carers asdirected
Provide clerical/admin support for learning e.g.photocopying, word processing, filing, data entry etc.
Support pupils to develop basic literacy and numeracy skillsas directed by the teacher
Support the role of the tutor, including mentoring individualor small groups of pupils as directed by the teacher orSenior Leaders
Training:
Teaching Assistant Level 3 Apprenticeship Standard
Maths and English Functional Skills at Level 2 if not previously attained at GCSE or equivalent
Blended Learning approach with bi-weekly classroom attendance
Training Outcome:Potential further temporary or permanent role, either at this school or another school within the Midsomer Norton Schools Partnership.Employer Description:Our school has served Farrington Gurney and the surrounding community for 160 years, consistently producing high standards of education. Our supportive and intimate environment allows children of all ages and abilities to achieve their best within a safe, secure and creative environment. Working Hours :Monday - Friday, 8.30am - 12.00pm & 12.30pm - 3.30pm (Term time only).Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Flexibility,Perseverence....Read more...
To assist the Estimator in the accurate preparation of the financial element of bids and (where appropriate) to produce estimates on appropriate schemes to the right net cost in a timely manner. To work closely with an experienced Estimator learning the processes, systems and methods that form the basis of good Estimating technique.
Duties & Responsibilities:
To assist in the preparation of selected elements of the complete commercial and pricing element of a tender or cost plan
To undertake a range of clerical and administrative duties within a department to ensure its smooth running
To process documents received from a range of sources in line with department standards and requirements
To identify and undertake initial investigations into any discrepancies regarding information to be processed, possibly involving document control
To collate and extract data from a number of sources in order to produce documents
To file documents and keep filing systems up to date so that information can be readily obtained
To assist in the data input of selected elements of subcontractor quotations into the estimating software
Liaise with specified suppliers to obtain their contractor list and / or quotations
Assist the Estimator in controlling costs, timing and quality in line with specified targets
To assist in producing, a detailed control document at handover to the delivery team
Any other duties consistent with the role of Trainee Estimator as may be required from time to time
Training:
Construction Design and Build Technician Level 4
Based at our Drayton office
One day per week at college
On site learning
Earn as you learn
Training Outcome:
Estimator
Onto Senior Estimator in time
Employer Description:As a family owned company, we have been proudly providing high quality construction services for centuries. Offering experience and specialist knowledge, we combine family values with a passion for innovation. Our approach is based on honesty, trust and the development of long-term sustainable relationships with our colleagues, clients, suppliers and with the communities in which we work. Together we are building for the future.Working Hours :Monday to Friday, 08:15 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working....Read more...
To undertake a range of specialist and general administrative support tasks for the Pre-Construction team, supporting the team in all Tender preparations, measuring, taking off, pricing, supply chain negotiations and risk management.
To assist the Estimator in the accurate preparation of the financial element of bids and (where appropriate) to produce estimates on appropriate schemes to the right net cost in a timely manner. To work closely with an experienced Estimator learning the processes, systems and methods that form the basis of good Estimating technique.
Duties & Responsibilities:
To assist in the preparation of selected elements of the complete commercial and pricing element of a tender or cost plan
To undertake a range of clerical and administrative duties within a department to ensure its smooth running
To process documents received from a range of sources in line with department standards and requirements
To identify and undertake initial investigations into any discrepancies regarding information to be processed, possibly involving document control
To collate and extract data from a number of sources in order to produce documents
To file documents and keep filing systems up to date so that information can be readily obtained
To assist in the data input of selected elements of subcontractor quotations into the estimating software
Liaise with specified suppliers to obtain their contractor list and / or quotations
Assist the Estimator in controlling costs, timing and quality in line with specified targets
To assist in producing, a detailed control document at handover to the delivery team
Any other duties consistent with the role of Trainee Estimator as may be required from time to time.Training:
One day a week at College
On the job training
Earn as you learn
Training Outcome:Estimator.Employer Description:As a family owned company, we have been proudly providing high quality construction services for centuries. Offering experience and specialist knowledge, we combine family values with a passion for innovation. Our approach is based on honesty, trust and the development of long-term sustainable relationships with our colleagues, clients, suppliers and with the communities in which we work. Together we are building for the future.Working Hours :Full time. Monday to Friday, 08.15 - 17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working....Read more...
To undertake activities to assist in monitoring the personal social and emotional needs of pupils
To develop positive relationships with pupils to assist pupil progress and attainment
To assist in the devising of pupil's individual targets and their monitoring and review
To assist in the development of varying skills that support pupils' learning
To assist in the specific medical/care needs of pupils when specific training has been undertaken
To assist in the monitoring/recording of pupil progress and developmental needs
To assist in the production of learning resources
To undertake routine classroom administrative tasks including the maintenance of records
To assist in pupil supervision and assist in the management of pupil behaviour
To provide information to the class teacher to assist in the planning of work programmes
To liaise with the school's nominated person in respect of pupil absence
To assist with the arrangements for out of school learning activities including the administration of work experience
To provide clerical and administrative support including the collection and recording of money
Administer routine tests, assist in the invigilation of exams and undertake routine marking of pupil's work
To assist in providing an atmosphere in which effective learning can take place
To support the promotion of positive relationships with parents, carers and outside agencies
To work within school policies and procedures
To attend staff training as appropriate
To take care for their own and other people's health and safety
To be aware of the confidential nature of issues related to home/pupil/teacher/schoolwork
To assist the delivery of educational and developmental work programmes
To support the use of ICT in learning activities
Training:
Qualification: Level 3 Teaching Assistant Apprenticeship
Training Provider: LMP Education (Rated in top 10 of UK providers)
All learning delivered online/remotely alongside role
Training Outcome:
Possible full-time employment upon completion of the apprenticeship
Employer Description:Regis Manor is an inclusive school that likes to celebrate success at every level. Our children are hard-working, enjoy a challenge and love to learn. We provide a rich curriculum for our children to challenge them and broaden their experiences. Our diverse school community is supportive of each other and we pride ourselves on being ‘one family’. We work in partnership with parents, carers and other key members of the community to support our children to achieve their best and to develop a positive approach to learning and aspirations for bright futures.Working Hours :Monday to Friday
(8.30am to 3.15pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
These roles will be based at either Police Headquarters or numerous other locations that are available across the Durham Constabulary area. Therefore, applications are welcome from applicants across the region.
Exact locations for the roles will be discussed in more detail at the interview stage and candidates will be invited to indicate their location preference(s).
Durham Constabulary are particularly keen to receive applications from candidates who can evidence excellent communication skills and are able to demonstrate their initiative, professionalism, and the highest levels of integrity.
Business Administration Apprentices will receive appropriate training and guidance to undertake the full range of clerical duties, which will include:
Producing general correspondence, letters, emails, reports, and statistical information using a range of IT software packages.
Receiving, sorting and distribution of mail and deliveries.
Retrieving and presenting data using the Force ICT systems.
Provision of a customer focused service and responding to enquiries from internal and external customers including the general public.
Maintaining and operating an efficient and effective record keeping and filing system, ensuring they are updated, and items stored, disposed of and retrieved when appropriate.
Liaising with providers of goods and services to ensure there are adequate services and supplies to maintain operational efficiency.
Processing accounts and claims including the collection of monies and issuing of receipts and other basic budgetary requirements.
Managing and supporting diary events, arranging, and servicing meetings.
Supporting other team members and colleagues.
The function of some Commands may vary which may alter the main duties and responsibilities you are required to complete, however the location of all apprenticeship postings fall within the broad spectrum of Business Administration.Training:
Level 3 Business Administration Apprenticeship Standard.
Functional Skills in maths and English, if required.
You will be provided protected learning/study time in the workplace to complete your Level 3 Business Administration portfolio and any associated qualifications/assessment.
All training will be delivered on site with no requirement to attend college.
Training Outcome:
Durham Constabulary will give you the opportunity to support and develop new work-placed skills in an organisation committed to your professional development.
Progression routes are available upon successful completion of the apprenticeship.
Employer Description:Durham Constabulary is committed to providing an excellent policing service that we and those we serve can be proud of and which keeps our communities safe. We will continually strive to act with integrity, fairness and respect in delivering this service to ensure that the confidence and support of those we serve is protected as our most valued asset. Our force values which deliver the 'Durham Difference' are positivity, courageousness, fairness, inclusivity with integrity.Working Hours :Monday to Friday, 9.00am - 5.00pm.
Flexible working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Throughout the program, you will develop a diverse skill set that will empower you to make a meaningful difference in students' lives.
Some of the key responsibilities and accountabilities you’ll undertake:
Engage with students as you oversee classroom activities, ensuring a productive and inclusive learning environment
You'll also accompany pupils on educational visits and extracurricular activities, such as swimming and independence skills training programs
Work closely with teachers, speech and language therapists, and other specialist staff to assist in the delivery of tailored educational programs, fostering each student's unique learning journey
Provide compassionate support to identified pupils who may require assistance with daily care tasks, such as dressing and toileting, ensuring their comfort and confidence in the school setting
Learn effective classroom management and behaviour techniques that will enable you to create a positive and encouraging atmosphere for all students
Gain experience in planning and delivering engaging learning activities, while providing valuable feedback to teachers about the educational, emotional, and physical needs of students to assist in their assessments
Collaborate with teachers and support staff to enhance classroom activities and ensure a cohesive learning experience for all pupils
Help maintain a healthy, safe, and secure environment for students, both inside and outside the classroom, while adhering to school policies and procedures
Assist with clerical and administrative tasks, such as photocopying and preparing learning resources, to keep the classroom running smoothly
Training:
Qualification: Level 3 Teaching Assistant (SEND) Apprenticeship Standard
Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required
All learning is delivered online/ remotely alongside the role
Training Outcome:
Possible full-time employment for the right candidate
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday (hours to be confirmed).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Post Requirements:
To actively support GMIS vision, ethos and strategic development. Identify personal performance targets in line with the company’s performance management policy.
Support students’ learning, progress and achievement and record and report upon student progress, including details on attendance, attitudes to learning and additional needs.
To ensure that learners are able to achieve, experience success and aspire to future learning and employment.
To promote the inclusion and acceptance of all students within the learning environment.
To implement agreed learning activities/assessments, adjusting activities according to student need.
To work with the teacher in lesson planning, evaluating and adjusting lessons/work plans as appropriate to meet the individual needs of the students.
Contribute to the development of learning and assessment materials.
To attend meetings to contribute to the discussions about individual students.
To communicate sensitively and effectively with parents/carers.
To attend parents/carers’ meetings as required, to lead and contribute to the discussions about individual student’s progress.
To provide general clerical and administrative support
To set up equipment and resources ready for lessons
To mark basic tests, as appropriate e.g. Reading Age tests
Support the implementation of Behaviour Plans and personal care programmes
To maintain a positive attitude, seeking to bring out the best in learners and having high expectations for all.
Constantly strive to improve own performance and identify areas for self-improvement, attending appropriate training.
To keep own CPD record up to date.
To undertake any other duties as deemed appropriate by the line manager and commensurate with the post.
The ability to work flexibly as GMIS develops.
In addition to the above specific duties all staff are required to:
Participate in Performance Review.
Promote and implement equality and diversity.
Comply with legislation and adhere to GMIS policies and procedures.
Have due regard for safeguarding and promoting the welfare of children and young people.
Contribute to the fulfilment of GMIS vision, ethos and strategic plan.
Participate in professional development and fulfil contractual obligations.
Attend appropriate meetings, both within the setting and as appropriate to your role.
Respect confidentiality.
Confidential information should be kept in confidence and not released to unauthorised persons.
Training:One day per week attendance at Oldham College. Training Outcome:Potential permanent employment at the school.Employer Description:We are a specialist independent School for students with social, emotional, mental health needs.Working Hours :Monday - Friday, 32 hours per week. Shift times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Provide clinical support to dentists, hygienists and patients under supervision, assist with reception or any clerical duties as required and perform such other tasks as reasonably requested by the practice management.
Assist the dentist, hygienist or therapist by providing dental chairside support duties relevant to the stage of competence under the supervision of a named GDC registrant in accordance with the GDC guidance for trainee dental nurses.
Work towards a nationally recognised qualification leading to registration with the GDC.
Develop and demonstrate competence in:
The chairside support procedures
The manipulation and application of dental materials across a range of dental treatment procedures
Knowledge and application of a wide range of dental instruments and equipment relevant to dental procedures
Decontamination and preparation of treatment rooms for a range of dental procedures
Decontamination of dental devices using appropriate practice decontamination equipment after receiving the necessary vaccinations
Decontamination equipment maintenance in accordance with the manufacturer’s instructions
Waste segregation and disposal in accordance with the practice policies and procedures
Use of the practice computer and X-ray systems
Completion of laboratory request forms and keeping records of all items sent, received and fitted
Checking that all necessary laboratory work is returned and ready for each session
Provide patient support by:
Liaising with reception over appointments for each patient
Escorting patients from the waiting room to the surgery, confirming the patient’s medical history is up-to-date and communicating to the dentist's hygienist any change in medical history or problems that he/she has noted
Monitoring, supporting and reassuring patients
Supporting the patient and colleagues if there is an emergency
Providing appropriate advice to patients
Follow all practice policies and procedures.
Establish, promote and maintain productive working relationships with all the dental team.Training:Level 3 Advanced Level Apprenticeship in Dental Nurse (Standard):
Level 3 Diploma in Dental Nursing
First Aid training (at college)
End Point Assessment of knowledge test, observation and professional discussion, portfolio
Delivery method and location to be confirmed
Training Outcome:
Employment as a dental nurse
Progression onto a Dental Hygienist, Receptionist or Treatment co-ordinator
Employer Description:The largest and most established private dental practice in Leamington Spa, offering the highest level patient care and cutting edge dental technology. Enjoy working at our bespoke practice which has stood at a prestigious high street location in the centre of this beautiful town for over 100 years. Be part of an enthusiastic and supportive team providing a wide range of dental care including implants, smile make overs and orthodontics.Working Hours :Monday 8.10am- 5.10pm.
Tuesday 8.10am- 6.10pm.
Wednesday 8.10am- 5.10pm.
Thursday 8.10am- 6.10pm.
Friday 8.10am- 2.10pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience,Considerate,Caring,Flexible....Read more...
