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Sales Representative - VA
JOB DESCRIPTION Carboline is looking to fill an open Territory Sales Representative within their Southeast Territory and are seeking candidates located near large cities in Virginia. This position will be responsible for both selling and generating new business with already established customers while also developing new prospects to grow volume, revenue and increase the profitability of this territory. We are seeking individuals with a hunter's mentality and prior experience working in the paint and coatings industry. This position will report into the Southeast Region Director of Sales. Minimum Requirements Bachelor's in Business or a Technical degree or equivalent experience 4+ years sales and or business development experience in the fireproofing or protective coatings industry Preferred Requirements Previous industrial sales experience and NACE certifications are a plus. Physical Requirements This position requires minimal physical activity. May require lifting up to 50lbs on occasion. May require computer usage for an extended period of time - up to 8 hours in a day. Occasional exposure to various chemicals. May require travel by car up to 50%, including nighttime. Essential Functions Responsible for calling on new and existing customers to build sales volume, to remain abreast of customer requirements and to assess market trends. Calls on customers and prospective customers to inform them of products, new releases, services available, supply, etc. Provides technical assistance when necessary. Responsible for securing and renewing orders; works with customer services and sales management to provide servicing levels required by the customer. Builds and maintains a sales program within the territory based on strategic planning including prospecting, new business development, levels of available business and level of repeat business. Works effectively with all company personnel and resources to provide full customer service and assure continuing customer satisfaction. Applies good judgment and prompt follow through on customer complaints, returns, claims or other problems on products / services provided. Gathers and reports significant developments within accounts, prospects competitors and the general market for use by company management in research, analysis and planning purposes. Provides annual sales detailing target markets and accounts. May act as a Field Technical Service Engineer as requested. Committed to the Company's safety and quality programs Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Sales Representative-WI
JOB DESCRIPTION Title: Sales Rep- Wisconsin Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. Position Summary: Responsible for selling all of the assigned company products/services within the assigned sales territory by contacting established customers as well as developing new prospects. Must have complete knowledge of the product line represented, related services and company policies. Essential Functions: • Responsible for calling on new and existing customers to build sales volume, remain abreast of customer requirements, and assess market trends. • Calls on customers and prospective customers to inform them of products, new releases, services available, supply, etc. Provides technical assistance when necessary. • Responsible for securing and renewing orders; works with customer services and sales management to provide servicing levels required by the customer. • Builds and maintains a sales program within the territory based on strategic planning including prospecting, new business development, levels of available business, and level of repeat business. • Works effectively with all company personnel and resources to provide full customer service and assure continuing customer satisfaction. • Applies good judgment and prompt follow-through on customer complaints, returns, claims, or other problems on products/services provided. • Gathers and reports significant developments within accounts, prospects competitors, and the general market for use by company management in research, analysis, and planning purposes. • Ability to work independently with minimal supervision. • Provides annual sales detailing target markets and accounts. • May act as a Field Technical Service Engineer as requested. • Perform additional duties as assigned. • Commit to the Company's safety and quality programs. Requirements: Bachelor's in Business or a Technical degree or equivalent experience. Minimum 1 year of individual sales experience. Preferred: Previous industrial sales experience within the coatings industry. Must have a valid Driver's License. Must live in the Wisconsin territory. Physical Requirements: This position requires minimal physical activity. May require lifting up to 50lbs on occasion. May require computer usage for an extended period of time - up to 8 hours a day. Occasional exposure to various chemicals. May require travel up to 50%, including nighttime. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Sales Representative - Commission (WV)
JOB DESCRIPTION Summary: Carboline Global Inc. is looking for a Sales Representative in West Virginia who will be responsible for selling all of the assigned company products/services within the assigned sales territory by contacting established customers as well as developing new prospects. Must have complete knowledge of the product line represented, related services and company policies. Minimum Requirements: Bachelor's in Business or a Technical degree or equivalent experience. Minimum 1 year of individual sales experience. Preferred: Previous industrial sales experience within the coatings industry. Must have a valid Driver's License. Physical Requirements: This position requires minimal physical activity. May require lifting up to 50lbs on occasion. May require computer usage for an extended period of time - up to 8 hours in a day. Occasional exposure to various chemicals. May require travel up to 50%, including nighttime. Essential Functions: Responsible for calling on new and existing customers to build sales volume, to remain abreast of customer requirements and to assess market trends. Calls on customers and prospective customers to inform them of products, new releases, services available, supply, etc. Provides technical assistance when necessary. Responsible for securing and renewing orders; works with customer services and sales management to provide servicing levels required by the customer. Builds and maintains a sales program within the territory based on strategic planning including prospecting, new business development, levels of available business and level of repeat business. Works effectively with all company personnel and resources to provide full customer service and assure continuing customer satisfaction. Applies good judgment and prompt follow-through on customer complaints, returns, claims or other problems on products / services provided. Gathers and reports significant developments within accounts, prospects competitors and the general market for use by company management in research, analysis and planning purposes. Provides annual sales detailing target markets and accounts. May act as a Field Technical Service Engineer as requested. Perform additional duties as assigned. Commit to the Company's safety and quality programs. Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Yeomans Volkswagen Indian Queens Customer Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08.30 - 17.30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative ....Read more...
SEAT Customer Service Advisor Apprentice SEAT Ipswich
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style and design in everything that we do. We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday - Friday. 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience ....Read more...
Volkswagen Commercial Vehicles Customer Service Advisor Apprentice - Manchester
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand. We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience ....Read more...
Volkswagen Customer Service Advisor Apprentice - Volkswagen Manchester
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one-year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience ....Read more...
Volkswagen Customer Service Advisor Apprentice - Volkswagen Macclesfield
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments, bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department, so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. Teamwork: Liaison with all the relevant departments, including workshop and management, to deliver an amazing customer experience. Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem-solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Standard Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Patience ....Read more...
Employment Law Consultant
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice and hands-on support to our clients, and it would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the everchanging world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit Apply now to forward your CV. ....Read more...
Employment Law Consultant
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice and hands-on support to our clients, and it would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the everchanging world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit Apply now to forward your CV. ....Read more...
Employment Law Consultant
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice and hands-on support to our clients, and it would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the everchanging world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit Apply now to forward your CV. ....Read more...
Technical Support Engineer
Technical Support Engineer Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience:• Industrial engineering: 2 years (required) Language:• 2nd language (Desirable) Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV. ....Read more...
CRE - Level 3 - Quality Engineering Apprentice (technical support)
Once on site you will be assigned a buddy and a mentor who work with you to ensure you are deemed trained and competent for the following tasks: Year 1 Completion of audits and PDI inspection on overseas refrigeration cases (Pre Despatch Inspection) Ensure that purchased products meet specified standards before they progress to the next stage and/or are sent out to Customer Raise, review and facilitate the closure of Non conformance reports (NCR’s) Escalate issues, which cannot be resolved locally, to next in line Liaise with departments on suspected quality-related issues and facilitate their closure Participate in the internal audit schedule Assist with DDQ (Design, development and Quality) related Projects Year 2 Maintain a consistent pre-dispatch inspection (PDI) process to ensure product quality before shipment Carry out electrical safety testing on cases defined a full audit Participate in containment, root cause and corrective action investigations on customer internal and supplier non-conformance, compile trend assessment and risk identification and take appropriate remedial action Work with the relevant process owners to ensure all systems and procedures are fully aligned to the IMS (Integrated Management System) Ensure duties are carried out in accordance with defined Company and regulatory quality standards Conduct regular audits of processes and standards at the Birmingham warehouse, and various assembly locations to ensure compliance with company standards and regulatory requirements Year 3 & 4 To undertake planned audits of customer sites for warranty claims Carry out site audits of new installations Troubleshoot & carry out fault finding (including electrical) as required and report outcomes to relevant parties Complete all necessary paperwork, customer in store & administration and return to relevant parties as required, in real time (same day if required) Handle warranty issues efficiently and implement corrective actions to prevent recurrence Administer remedial jobs on the internal Saqe system and manage non-conformance processes effectively Provide clear instruction to the remedial team in corrective work requirements and associated timeframes Work closely with the design team to future-proof designs and ensure learnings are applied across the product range including engineering drawing amendments Ability to challenge individuals at all levels to ensure compliance to business processes and standard Carrying out dynamic risk assessments Audit the quality of installations, whether performed in-house or by subcontractors, to ensure adherence to standards Take a proactive approach to customer liaison and ensure that concerns are dealt with or relayed to management as appropriate Ensure the Company is promoted in a professional manner at all times, maintaining an appropriate attitude and appearance in front of the Customer Training:Together with invaluable commercial and practical experience, you’ll work towards several academic and vocational qualification levels throughout your time with us, which are fully paid for, including: Advanced Manufacturing Engineering Foundation Competence- in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company Advanced Manufacturing Engineering Development Competence- in years 2 to 4 in company Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 2 & 3 on block release to Make UK In house training in line with your requirements Further qualifications deemed necessary by your employer On completion of your studies, you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome: Develop within the sales/ purchasing department and future opportunities within Carter Retail Equipment and/or Carter Thermal Industries Employer Description:Founded in 1945, Carter Thermal Industries has grown to become one of the most substantial and respected privately owned engineering groups within the UK. The group’s manufacturing operations combine engineering expertise with innovation to remain at the leading edge of technology. Carter Retail Equipment are part of the wider group (Carter Thermal Industries) and specialise in refrigerated display cabinets. We work internationally across the world selling our refrigeration display cases, with customers including but not exclusive to Tesco, M&S, CO-OP, Sainsbury’s, Target, HEB. Carter Retail Equipment are committed to employing local people.Working Hours :When at Make UK: Monday- Thursday 8am- 4.30pm Friday 8am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Employment Law Consultant
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice and hands-on support to our clients, and it would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the everchanging world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit Apply now to forward your CV. ....Read more...
Employment Law Consultant
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice and hands-on support to our clients, and it would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the everchanging world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit Apply now to forward your CV. ....Read more...
Employment Law Consultant
Employment Law Consultant Location: fully remote or hybrid split of home and office (Wilmslow)Working hours: Part-time hours available Are you looking for your next move in HR and looking for a role that encompasses your passion for both HR and employment law? Are you bored with the same old HR roles and are keen to unleash your creativity, solving problems in a fast-paced and demanding but highly rewarding and supportive environment? If so, then read on… We are Citation – One of the UK's biggest providers of HR, Employment Law, Health and Safety and other compliance services. We are far from your average service provider as our colleagues bring their great personalities to work, not just their skills! If you are a professional with a personality who wants to work in a forward-thinking business surrounded by brilliant people who really care about you and are great to work with, then we are definitely the Company you should join and grow with. So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details. The roleThis is a blended consultancy role, providing HR advice and hands-on support to our clients, and it would be perfect for someone who loves to do both! We believe in a good work-life balance. There is no taking work home, no mobile phone ringing out of hours, no time recording, and you will see a case through from start to finish, building up relationships with your clients.Our client base covers a wide range of UK industries and businesses, so no two days are the same. The role consists of:• You will work with our client to provide end-to-end telephone support for all their employee relation needs, meaning you will be a contact for help with a wide range of HR and employment law subjects, such as disciplinary and grievance, TUPE and redundancy. This will include identifying and evaluating risk/claims, enabling our clients to make an informed decision on how they wish to run their business.• You will provide ad hoc support in the form of proactive and reactive services, which includes HR training, facilitating meetings such as disciplinary and grievance hearings or potentially exit negotiations on behalf of your client. AD HOC• Essentially, giving the clients the support they need to keep their business compliant in the everchanging world of employment law! The person:• Experience providing employment legal advice within private practice or Consultancy, or a minimum of 3-4 years operating in an internal HR role• Experience in providing advice on complex and varied HR and employment law issues• Experience in independently and impartially conducting meetings with employees• Be passionate about helping and supporting clients to achieve the needs of their business• Tact, diplomacy, an eye for detail and excellent oral and written communication skills are essential• Be self-motivated and able to work with autonomy• Actively committed to self-development Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. You also get the ability to purchase up to 10 additional days of leave per year! • Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers, enhanced leave entitlement and special perks await to celebrate the newest addition to your family.• Long service awards.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! HR / Employment Law Consultant / HR Business Partner / Employee Relations advisor / Senior HR Advisor Hit Apply now to forward your CV. ....Read more...
Technical Support Engineer
Technical Support Engineer Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how. Job purposeTo provide technical advice and support to our external agents and customers, as well as internal work colleagues and to minimise problems related to our products and services. Principal duties & responsibilities• Respond to and record technical pre-sale product (PharmaCare and Tooling) enquiries within 24 hours.• Support after-sales enquiries and complaints.• Assist with the organisation with the delivery of a Company induction program for new recruits.• Assist in the development and presentation of training programs for equipment and tooling.• Ensure successful integration of technical information/data, to maintain a professional approach by customer-focused internal personnel• Provide the Marketing Department with technical bulletins and case studies for advertising and promotional activity.• Attend exhibitions and accompany Account Managers/Agents on visits to customers in the role of technical advisor, promoting Customer Support Group knowledge to end users and developing relationships to increase business opportunities• Visit customers globally to complete Warranty and Service Contract work.• Promote and renew Service Contracts for PharmaCare products.• Provide detailed written reports of contacts and visits to customers.• Keep up to date with, and report on, competitor products.• Help to identify new product opportunities through customer discussions and problems.• Help with the development of new products.• Take ownership of customer complaints relating to products and services within your own working areas.• Provide technical support for the purchasing department relating to products within your area of expertise.• Maintaining cost control over supplier pricing and making sure all products are up to date within our ERP System. Nature and Scope:Position held will, under the direction of the Research, Development & Quality Systems Manager, provide technical support and advice to all departments as well as external customers and agents. The post holder will often work unsupervised, for example when working off-site. The position will involve travelling to customer sites and therefore, overnight and foreign travel will be required. Key Performance Indicators:• Reduced customer claims• Increased customer satisfaction• Shared technical knowledge and accessibility• Increase service contract levels Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.• Compliance with all policies, procedures, and safety rules & regulations. Applicants must have a full driving licence and a valid passport, with overnight visits to customers required on some occasions. Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions: agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Free flu jabs• Free parking• On-site parking• Store discount Education:• Certificate of Higher Education (required) – Recognised Engineering qualification eg. City & Guilds, HND, HNC Experience:• Industrial engineering: 2 years (required) Language:• 2nd language (Desirable) Willingness to travel:• 50% (required)Work Location: Long Eaton, Nottingham / On the road Click 'Apply' to forward your CV. ....Read more...
Finance Administrator
About YouDo you enjoy juggling different tasks and priorities?Do you have the focus to complete tasks to deadlines, and have an eye for detail?Do you want a job that lets you to work flexibly?If so, read on......We are looking for someone who is organised and loves working with numbers. You will have good communication skills - both written and verbal - and enjoy working closely with other people as part of a busy team.To be successful, you’ll have excellent attention to detail and a good understanding of Microsoft Office systems. We deal with a large amount of sensitive data and information, so confidentiality is really important to our team, it’s important you understand how to handle sensitive information with care. Having an organised and logical approach to work is essential, as these are the qualities that enable us deliver on our objective of providing the best possible service to all our internal customers.You will have GCSEs at Grade C/4 and above in English and Maths, and preferably have had previous experience working within a Finance team. About The RoleAs a Finance Administrator at the Mining Remediation Authority, you will be part of the Finance team that provides a professional service to all departments. The Finance team plays an important role supporting the organisation to spend wisely and deliver value for money.This is a varied role which will give you plenty of opportunity to learn about working in a team and will develop your skills and knowledge. This role supports a number of different activities across the busy finance team and will include processing supplier invoices, expense claims and the Corporate Credit Card (GPC). You will also have the opportunity to get involved in a range of ad hoc tasks.We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 15th June 2025Sifting date: W/C 16th June 2025Interviews: W/C 23rd June 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive. If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at recruitment@coal.gov.uk or give us a call on 01623 637000 ....Read more...