You will be part of a dynamic and fast-paced office environment, providing general administrative support to the regional business unit. In this role, you will contribute to team objectives while taking ownership of your own professional development and delivering a high standard of administrative support.
You will undertake the following:
Accurately input data into Lovell systems, processing and retrieving information as required
Check Board reports for obvious errors (e.g. inconsistent or mixed fonts), then print and bind reports to a professional standard
Arrange and maintain an organised filing system and accurate records of business activities
Produce and distribute meeting minutes, reports, spreadsheets and emails, and maintain filing systems, including uploading relevant documents to Lovell systems
Co-ordinate bookings for meetings, travel and accommodation through the Lovell Travel Desk, liaising with external providers for facilities and catering where required
Develop bid co-ordination skills by supporting the Head of Partnerships in compiling and submitting tender documentation and presentation materials
Co-ordinate and process stationery orders for the region
Organise staff briefings and events throughout the year
Undertake Fire Marshal duties for the office and complete routine fire safety audit checks
Develop the skills required to provide administrative support to individual managers as needed
Liaise with external contractors and suppliers to support the effective day-to-day management of office facilities
Promote and demonstrate the Lovell Way in all aspects of your work
Comply with the Company's Equality and Diversity Policy at all times, ensuring behaviour is fair, respectful and non-discriminatory
Training Outcome:Full time role.Employer Description:Enable Futures, award-winning Shared/Flexi Job apprenticeship service will support you through your apprenticeship journey and professional development. We employ our apprentices directly and are listed on the Flexi Job Apprenticeship Register. We work with hosts in Yorkshire and the North East to provide apprentices in the construction and civil engineering industry.Working Hours :Monday to Friday, 08:30 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
What you’ll do:
Manage all elements of your apprenticeship, (including tracking and achieving the off the job element) in line with quality and timescale requirements to achieve the apprenticeship programme
Support the sourcing of products, services and works by raising purchase orders and task orders accurately and on time, resolving supplier and invoice queries promptly
Maintain accurate, up-to-date supply chain records
Support supplier and subcontractor onboarding, vetting and compliance activities in line with company and SHEQ requirements
Communicate effectively with suppliers, subcontractors and internal stakeholders, providing administrative support and escalating issues where appropriate
Assist with continuous improvement activities whilst successfully completing all apprenticeship learning, assignments and assessments
Follow internal processes and escalate issues where required
Training:
Online weekly interactive sessions
Training Outcome:
You will off-board this apprenticeship as a Supply Chain Assistant
Employer Description:Based in Nottinghamshire, with a multi-skilled local workforce and a range of highly trained staff at a few different locations throughout the county. Via East Midlands provides sustainable highways services for Nottinghamshire and across the wider East Midlands region. Our roles include highway maintenance, electrical works, mechanics, construction, forestry, road safety, civil engineering and much more. We combine a public-sector service ethos with a strong commercial focus, and we are passionate about innovation and creating and delivering sustainable solutions safely across Nottinghamshire and the wider East Midlands. Via is a great place to work if you value work-life balance and we are committed to promoting a diverse and inclusive workplace. We offer a range of family friendly and inclusive employment policies, including generous annual leave allowances, with flexible working available to our office-based staff. With most of our work being based in the East Midlands, our front-line staff also enjoy short journeys to site each working day. By joining us you will be part of a growing organisation that positively embraces customer and community aspirations. If this sounds like you, it would be great to hear from you.Working Hours :Monday to Friday, 37 hours a week.Skills: Communication skills,IT skills,Administrative skills,Team working....Read more...
Providing technical information to commercial construction and domestic customers to help them select and use suitable equipment for the planned activities e.g. Health & Safety in operation, instructions for use, suitability for construction site and project, transportation requirements
Ensuring equipment for hire is compliant with Health & Safety requirements e.g. PAT testing, inspections and operational testing, plant operator site cards
Completing contract documentation at both on-hire and off-hire stages including all legal and health & safety documentation;
Processing payments including calculating hire & rental charges (vary depending on domestic or commercial construction clients), damage charges, fraud prevention measures and insurance payments
Being a central point of information for colleagues in terms of stock control, maintenance, staffing (of driver-operated construction plant) and delivery/collection requirements
Handling commercial and domestic customer technical enquiries and complaints
Training:
Hire Controller (plant, tools and equipment) Level 2
This is delivered online during work hours over the duration of the apprenticeship
Training Outcome:After successful completion all qualified apprentices are offered a permanent position relevant to their qualification if still employed with Vp.Employer Description:Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. Our organisation encompasses eleven prominent operating divisions: Airpac Rentals, Brandon Hire Station, Hire Station, MEP Hire, ESS, Groundforce, TPA, Torrent Trackside, Vp Rail, UK Forks and CPH.
Across these divisions, we proudly provide an extensive range of specialist products and comprehensive services tailored to various industries. Our offerings cater to diverse sectors such as construction, civil engineering, rail, water, oil and gas, outdoor events, and housebuilding.
With a rich history and a commitment to excellence, Vp plc is your trusted partner for all your equipment rental needs.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Provide day-to-day administrative support to the Finance Department.
Learn and assist with Purchase Ledger processing, including matching, checking and coding supplier invoices.
Support Sales Ledger activities, including raising invoices and monitoring customer payments.
Assist with supplier statement reconciliations and resolving invoice queries.
Help process supplier payment runs under supervision.
Assist with maintaining accurate financial records and filing documentation.
Support the preparation of weekly and monthly financial reports.
Assist with employee expense claims and company credit card reconciliations.
Provide administrative support for payroll processes, including time sheet administration.
Maintain electronic records using the company's accounting and document management systems.
Liaise professionally with suppliers, subcontractors and internal departments.
Support the wider business with administrative tasks as required.
Training:This programme is delivered via a day release delivery model which means that one day per week, your attendance is required at our Derby Road Campus. This attendance is required during term time only.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Successful completion of the Level 2 Finance Apprenticeship will provide the opportunity to progress onto a Level 3 Assistant Accountant Apprenticeship, enabling you to further develop your accounting knowledge, gain additional professional qualifications and continue building a long-term career within the finance profession.Employer Description:P Hughes Construction Ltd is a family-run company established in 1987, with over 35 years of experience in the construction industry. Specialising in groundwork and civil engineering, the company has earned a strong reputation for delivering high-quality, reliable, and cost-effective solutions across a wide range of projects.
Throughout its history, P Hughes Construction Ltd has remained committed to the core values of professionalism, integrity, and exceptional workmanship. As a family-owned business, the company takes pride in building long-lasting relationships with clients, delivering projects safely, efficiently, and to the highest standards.Working Hours :Monday to Thursday 8:30 - 5pm
Friday 8:30 - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are looking for a motivated and enthusiastic Marketing Apprenticeto join our team. This is an excellent opportunity for someone lookingto start a career in marketing whilst gaining valuable hands-onexperience within the construction industry.
Key Responsibilities:
Assist in creating content for social media platforms, includingLinkedIn, Instagram, and the company website.
Help develop project case studies, news articles, and companyupdates.
Support the production of marketing materials, presentations,brochures, and award submissions.
Monitor and update website content to ensure information remains accurate and engaging.
Capture and organise project photography, videos, and marketingassets.
Assist with marketing campaigns and internal communications.
Support the organisation of company events, exhibitions, careersfairs, and community engagement activities.
Visiting live construction sites.
Help track marketing performance and prepare basic reports oncampaign effectiveness.
Maintain project information.
Ensure all marketing activity reflects the company’s brand guidelines and values.
Assisting with social value reporting and analysis.
Training:
The learner will be studying the Multi-Channel Marketer Level 3 Apprenticeship Standard qualification.
Training Outcome:Starting as a marketing apprentice with career progression. We arean Investor in People company and we take pride in promoting fromwithin and allowing staff to progress.Employer Description:Constructing with Integrity, Delivering with Trust Located near Ipswich, Gipping Construction has a strong presence in both the private and public sectors throughout East Anglia. The company’s impressive portfolio includes a wide range of projects in heritage, health, education, commercial, civil engineering, places of worship and residential sectors. Since its establishment in 2004, the multi-award-winning company has experienced steady growth across all sectors but remains focused on its clients, community, environment and employees.
The decision to become Employee-Owned in 2023 places thecompany’s exciting future firmly in the guardianship of a dynamicteam that is actively driving it forward every day.Working Hours :Monday - Friday 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
Front desk duties:
Welcome guests
Answer the phone
Go through the mail & admin team inboxes
Manage incoming and outgoing mail
Prepare refreshments for meetings
Clear up meeting rooms after meetings
Place all the weekly orders
Book trains, couriers and taxis
Prepare the office for lock up
Lunch duties:
Help prepare lunches on Mondays and Wednesdays
Put the chairs outs and away on Tuesdays and Thursdays
Help serve up the meals on Tuesdays and Thursdays
Clear out fridges on Fridays
Office duties:
Check daily stocks and place orders on:
Cleaners' supplies
Kitchen supplies
Bathroom supplies
Stationery supplies
PPE supplies
Run the dishwashers
Refill fruits
Refill coffee pots
Refill sanitary products
Refill hand soap and shower gel on Fridays
Water the plants
Check drying room and locker room in the mornings
General tidying up the office when needed
Daily headcount for chefs
Be trained as Fire warden
Help out with the fire alarm test on Fridays
Help out with events when necessary
Help out with facility maintenance when necessary
Training:This apprenticeship is delivered as a weekly day release at Newham College London.
Level 3 Business Administrator
Behaviour, Skills and Knowledge
Training Outcome:Gaining the experience of working with a busy practice will give any apprentice the practical tools they need in their future career and the confidence to work for and alongside engineers and technicians at all levels.Employer Description:Heyne Tillett Steel is an award-winning structural and civil engineering practice with a reputation for intelligent design and innovative, practical and sustainable solutions. Based in central London and established in 2007 by directors Andy Heyne, Mark Tillett and Tom Steel, the practice now has over 180 people. We are currently working on exciting and innovative projects throughout the UK for many leading developers and architects.Working Hours :Monday - Friday: Office hours are 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Groundworkers are the first contractors to begin work on a construction site. They work closely with all construction trades, such as bricklayers, and plant operatives, to prepare the site ready for building works to begin.
You will receive a site safety briefing and a schedule of work for the day and be expected to work as part of a team to complete tasks set for that project.
You will undertake a variety of tasks such as:
Foundations, hard landscaping and earth works
Concreting
Traditional drainage and pipe laying
Benching, channelling manholes and gullies
Road works, laying kerbs, paving
Surfacing and tarmac laying
Utility ducting and laying
Use of plant/machinery
Steel fixing and piling
In order to work on site you will be required to sit a Health and Safety Operative test to gain your CSCS card. This will be organised by McDermotts.Training:The training takes place throughout the year in block release, and you will study the following:
Health and safety
Environmental health hazards
Basic principles of Building Information Modelling
The differences between traditional and modern methods of construction
Principles of working in confined spaces
Locating and excavating to expose buried utility service
Basic principles of drainage
The training you receive on site from experienced workers will help you produce a portfolio of evidence for your end point assessment.Training Outcome:After successful completion of the apprenticeship, we would hope to employ you within our business permanently on our Lincoln site as a groundworker with the potential to progress to team leader, site supervisor and beyond. Employer Description:Established in 1994, our business has grown and developed to include a range of groundworks and civil engineering activities which provide continuity of service and assurance for our customers throughout their project.
Although you may never get to see a lot of what we do, we’re proud that many of the places you visit and roads you drive on, have our name underneath them.Working Hours :You will be working on a construction site, Monday to Friday, 7:30am to 4:30pm.Skills: Communication skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Use data systems securely to meet requirements and in line with organisational procedures and legislation, including principles of Privacy by Design
Implement the stages of the data analysis lifecycle
Apply principles of data classification within the data analysis activity
Analyse data sets taking account of different data structures and database designs
Assess the impact on user experience and domain context on data analysis activity
Identify and escalate quality risks in data analysis with suggested mitigation or resolutions as appropriate
Undertake customer requirements analysis and implement findings in data analytics planning and outputs
Identify data sources and the risks and challenges to combining within the data analysis activity
Apply organisational architecture requirements to data analysis activities
Apply statistical methodologies to data analysis tasks
Apply predictive analytics in the collation and use of data
Collaborate and communicate with a range of internal and external stakeholders using appropriate styles and behaviours to suit the audience
Use a range of analytical techniques such as data mining, time series forecasting and modelling techniques to identify and predict trends and patterns in data
Collate and interpret qualitative and quantitative data and convert into infographics, reports, tables, dashboards and graphs
Select and apply the most appropriate data tools to achieve the optimum outcome
Training:
Data Analyst Level 4
This is delivered using a variety of in person and online sessions during work hours over the duration of the 18-month apprenticeship
Training Outcome:After successful completion all qualified apprentices are offered a permanent position relevant to their qualification if still employed with Vp.Employer Description:Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. Our organisation encompasses eleven prominent operating divisions: Airpac Rentals, Brandon Hire Station, Hire Station, MEP Hire, ESS, Groundforce, TPA, Torrent Trackside, Vp Rail, UK Forks and CPH.
Across these divisions, we proudly provide an extensive range of specialist products and comprehensive services tailored to various industries. Our offerings cater to diverse sectors such as construction, civil engineering, rail, water, oil and gas, outdoor events, and housebuilding.
With a rich history and a commitment to excellence, Vp plc is your trusted partner for all your equipment rental needs.
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Warehouse & Logistics:
Perform daily stock and warehouse tasks to support smooth site operations
Assist in maintaining warehouse areas in line with Lean Manufacturing and 5S principles
Load and unload goods using a forklift truck (training provided where required)
Coordinate goods-in arrangements and inspect incoming deliveries
Pick, pack, wrap, and prepare customer orders for dispatch
Coordinate with logistics providers to book appropriate transport for customer deliveries
Monitor stock levels and report discrepancies or shortages to management
Assist with annual stock takes and ongoing inventory control
Replenish warehouse stock in the most cost-effective manner
Ensure OTIF (On Time In Full) performance remains at or above the company target of 95%
Liaise professionally with the Sales team to ensure customer satisfaction
Complete and file all required paperwork in compliance with ISO 9001 procedures
Record quality issues (supplier, customer, internal) using Asana
Monitor tools and equipment wear in warehousing areas and recommend efficiency improvements
Assist with maintenance, inspection, and cleaning of pool cars and vans
Maintain a safe, clean, and organised warehouse environment at all times
Training:
Lean Manufacturing Operative Level 2
College delivery will be Block release Monday - Thursday every 6 weeks at North Warwickshire & South Leicestershire College at their Mira Technology Institue campus, MIRA Technology Park, 1 Eastern Avenue, Nuneaton, CV10 0UX
Training Outcome:To become fully qualified and progress within the business.Employer Description:We supply specialist products for use in areas including construction, civil engineering, renewable energy, landfill and rail. Our products are used for applications including ground investigation, borehole drilling, core drilling, geothermal heat extraction, groundwater control & extraction, rail track drainage and landfill gas & leachate capture. Our journey began in 1988, providing well screens and bentonite products for ground investigation and geotechnical drilling and soon expanded to cover many other sectors. With almost 40 years of experience, we’ve grown into one of the UK and the world’s most respected brands for our long-lasting well screens, pipework, thermo-loops, manifolds, chambers, pumps, grout, cement, bentonites and drilling consumables. From our two sites in the UK, we supply individual projects and major developers around the world, who trust us for our industry-leading products and superior service. We cover standard warehousing for customers, supplying orders out that are ordered in from external suppliers, we add value to purchased in parts and manufacture items to order dependant on the customer requirementWorking Hours :Monday - Friday, 08:00/09:00 - 16:30/17:30.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness....Read more...
As an Information Communication Technician Apprentice, you'll gain experience across a wide range of technical support activities while working towards your Level 3 apprenticeship.
No two days are the same and with the support of experienced colleagues, you'll:
Provide friendly and professional technical support to colleagues through a variety of communication channels including telephone, email and face-to-face
Diagnose and troubleshoot hardware, software and network issues using recognised problem-solving techniques and support toolsInstall, configure and maintain laptops, desktops, printers, mobile devices and other IT equipment
Support the rollout of new systems, software updates and technology improvements across the business
Help administer user accounts, passwords and system access, ensuring security policies are followed
Prioritise support requests to meet service level agreements while keeping customers informed of progress
Test hardware, software and equipment to ensure systems are working correctly before deployment
Escalate complex issues where appropriate and maintain accurate records to provide a clear audit trail
Work with colleagues across the business to explain technical information in a simple, clear and supportive way
Assist with maintaining secure IT environments by following company security policies and best practice
Learn how different business systems integrate to support project delivery across Tilbury Douglas
Continuously develop your technical knowledge by learning about new technologies, software and industry best practice
Training:
This role will be based at our Birmingham office with opportunities for hybrid working where appropriate
Occasional travel to other Tilbury Douglas locations may be required as part of your development
Training Outcome:Why Tilbury Douglas?
We’re more than just a construction company; we’re a community of people working together to deliver projects that matter
We value diversity, innovation and wellbeing, and we’re committed to developing our people at every stage of their careers. We are a Platinum Member of the 5% Club, reflecting our long-term commitment to earn-and-learn opportunities
Our values guide everything we do:
Everyone has a voice
Do the right thing
Take pride in what you do
Bring better to life
Join us and take your first step towards a rewarding career in Information Communication Technician!
Employer Description:Start your career where it matters most – building a better future together
Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities.Working Hours :Monday - Friday, 08:00 - 16:30 or 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Tilbury Douglas is a leading UK building, infrastructure, engineering and fit-out company. We deliver vital projects across a range of sectors including health, education, water, defence, justice and civic and civil estate. Our schemes improve lives and strengthen communities.
You'll gain practical experience across a range of cyber security activities while working towards the Level 3 Cyber Security Technician Apprenticeship Standard.
No two days are the same and with the support of experienced colleagues, you'll:
Support the monitoring and maintenance of security controls designed to protect company systems and information.
Assist with identifying, investigating and escalating potential cyber security incidents.
Help maintain cyber security policies, standards and procedures. Support information security audits and compliance reviews.
Assist with maintaining security risk registers and tracking remediation activities.
Help monitor vulnerabilities and support actions to reduce cyber security risks.
Contribute to cyber security awareness campaigns and training activities across the business.
Assist with access management processes, ensuring users have appropriate permissions.
Support the management of security documentation, records and reporting.
Work with internal stakeholders and third-party suppliers to help maintain secure systems and services.
Assist with the investigation of suspicious activity and contribute to incident response activities.
Develop knowledge of security frameworks, legislation, standards and industry best practices.
Training:As a Cyber Security Apprentice, you'll gain practical experience across a range of cyber security activities while working towards the Level 3 Cyber Security Technician Apprenticeship Standard. This role will be based at our Birmingham office with opportunities for hybrid working where appropriate. Occasional travel to other Tilbury Douglas locations may be required as part of your development.Training Outcome:Cyber security is critical to every modern organisation. This role provides an exciting opportunity to develop technical, analytical and problem-solving skills while helping to protect a leading construction business from evolving cyber threats.
With structured training, mentoring and hands-on experience, you'll build the foundations for a rewarding career in cyber security, information security, risk management or IT security operations.
By the end of your apprenticeship, you’ll have the skills and confidence to progress into a Cyber Security role, with opportunities to develop further within Tilbury Douglas.Employer Description:Why Tilbury Douglas?
We’re more than just a construction company; we’re a community of people working together to deliver projects that matter. We value diversity, innovation and wellbeing, and we’re committed to developing our people at every stage of their careers. We are a Platinum Member of the 5% Club, reflecting our long-term commitment to earn-and-learn opportunities.
Our values guide everything we do:
Everyone has a voiceDo the right thingTake pride in what you doBring better to life!Join us and take your first step towards a rewarding career in Cyber Security.Working Hours :Working pattern – Monday to Friday, 08:00-16:30 or 08:30 – 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
We’re looking for an organised and motivated Business Administration Apprentice to join our well-established, successful and friendly team providing temporary staffing solutions to the construction industry.
No previous experience in recruitment is required. This is a fantastic opportunity for someone looking to develop their administrative skills and gain valuable experience within a busy professional office environment.
As a Business Administration Apprentice, you will provide administrative support to the recruitment team, with a particular focus on preparing and checking CVs, maintaining accurate records and ensuring candidate information is up to date.
Your duties will include:
Typing and formatting candidate CVs to a professional standard.
Checking CVs for accuracy, spelling, grammar and completeness.
Reviewing candidate information and ensuring records are kept up to date.
Entering and maintaining accurate information on the company database.
Uploading and organising candidate documents.
Checking that candidate documentation is complete and compliant.
Advertising vacancies across various platforms.
Supporting the recruitment team with general administration.
Responding to emails and telephone enquiries.
Assisting with the organisation and management of candidate records.
Providing general office and administrative support to the wider team.
Handling information confidentially and professionally.
You will work alongside experienced colleagues who will provide training and support throughout your apprenticeship, allowing you to develop your administration, communication, IT and organisational skills.Training:
Level 3 Business Administrator Apprenticeship Standard.
Functional Skills in English and maths if required.
Workplace training and support from experienced colleagues.
Training in professional document preparation and formatting.
Experience using databases and digital systems.
Development of administration, communication, organisational and customer service skills.
Training in maintaining accurate records and managing confidential information. Training Outcome:On successful completion of the apprenticeship, the apprentice will have developed a strong range of transferable business administration skills and gained valuable experience within a professional recruitment environment. There may be the opportunity to progress within the business into a permanent administrative or recruitment support position, subject to business requirements and performance.Employer Description:Embedded in the construction industry for more than twenty five years, Corepeople has become the market leader for provision of staff across three core sectors; Civil Engineering, Building and Housing.
Our solid history and close connections with organisations in these arenas means we have a matured experience of industry activities and a well-developed, responsible approach to recruitment. In conjunction with our detailed understanding of technical elements of jobs in the construction industry, we are proven in our capabilities for matching people to the culture and ethos of the new employer, creating a seamless fit into new work environments.
Corepeople consultants work hard to form long-term and trusting relationships by providing open, honest and regular communication. We genuinely seek to fully understand your requirements and provide specialist recruitment guidance in order to make a real difference to your career or business.Working Hours :Monday-Friday.Skills: Communication skills,IT skills,Administrative skills,Problem solving skills,Customer care skills,Attention to detail,Organisation skills,Team working....Read more...