Responsible for sending weekly order updates to our entire international customer base – including key updates on stocks, collection availability and ETAs. This information will be populated by our Order Processing & Logistics Advisor ahead of time
Responsible for sending delivery notes to customers via email upon dispatch of goods and informing them of the ETA of their order (providing courier tracking details if they’re available). Consignment details are to be provided for customers who arrange their own collection
Supporting with following up quotations sent to customers with the intention of securing an order. Following up with our distributors on a monthly basis, ensuring they are responding to enquiries they’ve received through our distributor hub
Responsible for obtaining updates from transport companies on longer shipments, and subsequently updating the customer on the ETA of their goods - particularly important for shipments going further than Europe
Supporting order processing - as and when required by our Order Processing & Logistics Advisor
Support with international order preparation - monitoring daily picks via Delivery History within Orderwise software (along with our Order Processing & Logistics Advisor) and using this information to support with transport booking and/or customer updates
Close liaison with our Key Account Manager with daily communication and priorities agreed
An understanding of the overall business and other related roles closely associated will ensure reasonable cover during holiday periods - namely UK customer updates and enquiries
Support with handling incoming sales enquiries via email, phone or from exhibitions, ensuring the CRM system is updated at every stage
All other reasonable activities requested by Line Manager/ Department Head/ Directors in line with the needs of the business
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is a possibility of a full-time post upon successful completion of the apprenticeship for the right candidate
Employer Description:Datesand Ltd are an established family-owned business based in Stockport, leading the supply into the Biomedical and Healthcare sectors. Established since 1980 and with a vast range of professional accreditations, they have a reputation for going above and beyond with customers, suppliers, and its people. This role offers an excellent opportunity to develop within a dynamic yet caring environment.Working Hours :Monday - Friday, 8.00am - 4.00pm with 30 mins lunch break.Skills: Communication skills,Attention to detail,Administrative skills,Team working,Hardworking,Can do attitude,Resilient,Adaptable....Read more...
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
Safe storage of parts
Handling, storing, and receiving stock
Processing payments
Following company procedures
Identifying, sourcing, and ordering parts
Monitoring and solving customer problems/enquiries and processing customers' orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face-to-face, using computerised stock management systems and parts identification programme ECAT. A Parts Advisor Apprentice will support the dealership, improve sales, and provide excellent customer service.Training:
Customer Service Specialist Level 3
Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An Apprentice’s training includes:
Industry-recognised Level 2 Customer Service
Practitioner Standard qualification
Functional Skills in maths and English (if required)
Training Outcome:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Prospects are endless, by having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:We are a local, family-run business with almost 50 years of experience; specialising in used vehicles of all makes and models. If you have a particular vehicle you are looking for, please ask one of our helpful team and we will endeavour to find something suitable for you.
Previously occupied by our sister branch 'Loughborough Kia', our small showroom in mountsorrel is very well equipped to help with all of your used car needs; with main dealer experience in an independent setting we can offer you the best possible service with great value.Working Hours :Monday - Friday, 09:00am - 05:00pm. May include some Saturdays. Breaks to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Duties will include but are not limited to:
Setting out
Laying slabs
Laying kerbs
Laying plot drainage
Banksman duties
Training:You will be working towards a Level 2 Groundworker Apprenticeship Standard.
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor.
You will be required to attend Cornwall College Camborne on a weekly basis as part of the apprenticeship training.Training Outcome:Once qualified apprentices can further their skills as a machine operator or become a site supervisor/manager with further training.Employer Description:Champion Groundworks Ltd is one of the largest Groundworks companies working in the south west, we have over 50 live projects across Cornwall, Devon and Somerset.
We are a fast growing business who values our staff, all employees are given training which meets their needs. We are looking to grow our apprenticeship offering so that we can attract more young persons into the business. Our main areas of expertise include, laying drainage, foundations and site finishings.Working Hours :Monday to Friday, no weekend working. Arrival onsite 7:30 for an 8am start, additional breaks throughout the day. Travel wherever possible will be arranged.Skills: Communication skills,Team working....Read more...
Key Objectives: To supply and sell parts to meet published turnover objectives.
Detailed Responsibilities:
To satisfy all customer requirements and increase all aspects of the parts business through direct selling.
To be fully conversant with all procedures within the department.
To facilitate Trade sales via phone and email.
To facilitate internet sales to the public.
To ensure all customers are dealt with promptly and courteously.
To be fully aware of the usual trading terms of the dealership.
To ensure that parts are correctly checked against delivery notes and that they are binned accordingly, and that all orders are checked before the delivery note is signed.
To ensure that the work area is kept to a high standard of cleanliness.
To maintain acceptable standards of dress.
To maintain up-dated displays at all times as per requirements.
To ensure that old units are returned to the manufacturer in the prescribed manner.
To attend training courses as specified by the manufacturer.
To ensure that the procedures for handling cash, cheques and accounts are fully adhered to.
To report any stock damage or stock losses to the Parts Manager.
To assist in stock checks when required.
The Parts Advisor should be able to pack and load parts correctly and should also be acquainted with all despatch matters.
To maintain good relationships with all suppliers.
To maintain good working relationships with colleagues in other departments.
This job description is not inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Employer.Training:
On the job training and 1-1 sessions delivered by New College Swindon.
Knowledge, skills and behaviours as set out in the Customer Service Practitioner Level 2 Apprenticeship Standard.
Training Outcome:Progression to a permanent Parts Advisor roleEmployer Description:Fish Brothers is a multi-franchise car dealer group based in Swindon. We believe in going the extra mile for our customers. With many returning time after time, we know how important quality and good customer service is. With 70 years of experience in the motoring industry, we are recognised as one of Swindon’s renowned car dealer groups.Working Hours :8.30am to 5.30pm Monday to Friday inclusive with an unpaid break for lunch of 1 hour per day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
Whilst the role may vary by employed based on the specific needs to the location, the duties of a Parts Advisor Apprentice will typically include:
Building relationships with internal and external customers
Taking orders from customers in person and over the phone
Maintaining stock room
Identifying parts
Processing payments for parts sold
Working with technicians to ensure they have the correct parts to complete their work
Training:
The Vehicle Parts Advisor role follows the Customer Service Practitioner Level 2 standard
The Programme typically lasts between 12 and 24 months depending on the career path chosen and you'll achieve a nationally recognised qualification
All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Daventry.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
Your development is supported through your Volvo Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’re qualified
Training Outcome:There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Holden Group is a family-owned group of Car Dealerships in Norwich & Kings Lynn, Norfolk and Bury St Edmunds, Suffolk. Holden Group has been looking after customers since 1928. We represent the Kia, Volvo, Honda, Renault, Dacia, and MG brands in Norwich, Bury St Edmunds and surrounding Norfolk and Suffolk areas. Holden offers new, nearly new and approved used cars and vans for sale to private and business clients. We offer servicing, repairs and maintenance for Norfolk & Suffolk motorists from its Norwich, Kings Lynn and Bury St Edmunds sites, all at affordable prices. We pride ourselves on having a trusted reputation for being knowledgeable and offering an honest and enjoyable experience.Working Hours :A typical working week could be 40 hours Monday - Friday 8.30am - 5.30pm. However, each of our dealers will have different requirements.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams.
Duties will include:
They will oversee a variety of administrative and clerical activities including finance duties
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc)
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:Business Administrator Level 3 Administrator Apprenticeship Standard:
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
An apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position
Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday, 8.30am - 5.00pm and Friday, 8.30am
- 4.30pm. 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
The Apprentice Administration Apprentice will play a critical part in the smooth and efficient running of designate offices. Working alongside Site Co-Ordinator’s and or Assistant Employment Advisors the apprentice Admin Assistant will provide consistent, courteous support for our office teams. They will oversee a variety of administrative and clerical activities including finance duties.
This role is suitable for someone starting their office-based career. Training will be provided through classroom and on-the-job learning.
Greeting office visitors and signposting them to appropriate people or designated areas
Undertake basic office tasks, such as filing, preparing meeting/training areas and presentation materials, delivering mail and data entry
Handle inbound/outbound phone calls and respond to other message types as required (email, SMS, etc).
Coordinating schedules and managing calendars
Supporting onboarding of participants onto programme
Entering and updating company, employee, and client records
Ordering, storing, and distributing office supplies and maintaining, repairing, or replacing office equipment
Directing, reviewing, and optimising office operations to increase accuracy, productivity, and efficiency and reduce costs
Managing the office petty cash including distributing travel costs, scanning receipts and completing finance returns
Supporting the office with any other admin duties as required
Training:Business Administrator Level 3.
On the job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps. Training Outcome:An Apprentice Customer Support Advisor could look at opportunities to progress into a Site coordinator or Assistant Employment Advisor position and then eventually progress into an Employment Advisor position.Employer Description:Seetec is an employee-owned company delivering services - across the employment, skills and rehabilitation sectors – that unlock people’s social and economic potential by helping them into work, develop new skills or turn away from crime.
Changing people’s lives for the better in the businesses and communities we serve is the driving force behind our services and the motivation for our exceptional delivery standards.
We have significantly grown and evolved from our original not for profit roots in 1984, but throughout our history our commitment to delivering social value has remained at the heart of our culture. Our colleagues – across offices in the UK and Ireland – are dedicated to improving the lives of thousands of people every year by identifying and delivering the support they need to be more skilled, productive and prosperous.
Our foundation is the strength of our people and their expertise, insight and determination to change the lives of those they support. It was therefore a logical step at the beginning of 2020 to put our future in the hands of our colleagues and become majority employee owned. We are now one of the largest employee-owned businesses in the UK where every employee is a stakeholder in our collective success.
We are a Disability Confident Leader and B-Corp certified, which means we meet rigorous standards on transparency and delivering social value in the places where we work. Seetec holds Investors in People and Investors in Wellbeing Gold status.
With people at the heart of every one of our services, we are driven by our overarching aim to empower lives and improve communities. Our commitment to providing effective and innovative service delivery enables us to have a positive impact on people’s lives and improve communities.Working Hours :Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4.30pm
1-hour unpaid lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Willingness to learn,Ability to work to deadlines,Professional & Confident....Read more...
As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme
Employer Description:Welcome to Warners Citroën Tewkesbury, where our commitment spans over 100 years in the motor industry and 40 years as dedicated Citroën specialists. As one of the largest independent motor dealers in the county, we prioritise the personal touch to ensure you make the most of our award-winning range of vehicles.Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:
Parts Process Specialist
Parts Supervisor
Parts Manager
After Sales Manager
May lead to Sales Executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Patience....Read more...
Main duties will include:
Answering all incoming calls and directing them to the right person
Diverting all emails to the correct person
It will also be pre-screening candidates across all divisions
Data input of candidate's details
Adhering to all GDPR policies
Being on reception meeting and greeting employer and candidates
Use of spreadsheets for payroll
Training:Training will be delivered onsite at the employer's workplace. With regular visits from Hull College.Training Outcome:On successful completion of the apprenticeship there is a full-time role also progression to be a recruitment advisor.Employer Description:James Ray Recruitment are a people-first recruitment agency. We have offices in Beverley and serving Hull, East Yorkshire and the surrounding area. In 2024, we launched our Liverpool office, working with top clients and candidates in the Northwest, including Manchester.
Our team combined has decades of experience in recruitment at some of the region’s largest firms. When we established James Ray Recruitment in 2022, we wanted to do things differently and put people first.
We know that hiring the right staff is one of your biggest decisions. At James Ray we go above and beyond to ensure that any candidate we put in front of you has the right knowledge, skills and experience to be a success in your business. We take the time to get to know you and your company culture, ensuring that our candidates are the right fit.Working Hours :Monday to Friday 8.30am - 4.30pm
but can be flexible e.g. 9am - 3pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Shadowing an experienced Project Manager
Reviewing and discussing RAMS & project specifications
Hands on experience with installing / repairing projects
Assist in organising vehicles with the correct tools and materials for each job at the start of each day
Assist in stock checks and preparations for the following days work
Training:
You will be working towards a Level 2 Roofer Apprenticeship Standard
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor
You will be required to attend Cornwall College St Austell on a weekly basis as part of the apprenticeship training
Training Outcome:
Roofer apprentices can go on to complete further qualifications in the roofing sector
May be the opportunity to stay with the business
Employer Description:Peninsula Roofing Ltd are a roofing company covering all aspects of
install and repair works. We have a strong focus on Health, Safety & The Environment. We have won the NFRC Gold Award for Health, Safety and The Environment 2022 & 2023. We hold a CHAS Advanced accreditation. Main contractors at The University of Exeter, for an apprentice this provides a unique opportunity to cover multiple roofing disciplines on a regular basis. We cover all areas across the South West, most of our domestic work is based within Cornwall. Noting we do travel several days a week to Exeter University.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Duties will include but are not limited to:
Assisting Service users with washing, dressing, applying creams.
Assisting with oral and personal care and toileting where necessary.
Preparing food and drink and assisting with mealtimes.
Light domestic duties within the household.
Social interaction.
Training:Apprenticeship Standard is Level 2 Adult Care worker.You will be required to attend St Austell College a day a week as part of your apprenticeship training. You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor.Training Outcome:Once qualified Penhellis Community care can offer a full-time role to applicants with the opportunity to progress to either a Key or Senior worker.Employer Description:Established in 1993, Penhellis Community Care is a Cornish based company regulated and regularly inspected by the Care Quality Commission.
We are a family run business with family values, availability is set so provides a healthy work/life balance and due to our size, we are able to give work to localised areas resulting in less travel time and more client time.
The area that they cover are either Penzance, Hayle & St Ives, Helston, Falmouth & Truro or CamborneWorking Hours :Penhellis run Saturday to Friday, each day has a shift pattern of 7am until 2pm and 3 until 10pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Specific activities could include:
- Continually improving safety culture on site.- Maintaining the management systems, including ISO 45001, ISO 14001 and SMM, working with the SHE team to ensure the business remains compliant.- Supporting the site with information for leadership engagement, supporting internal and external audit programs.- Maintaining excellent accident, incident and near miss reporting using the company software platform.- Supporting the development of (and delivery) of risk reduction strategies.- Supporting the development (and delivery) of new tools and ways of working to drive improvement in SHE processes.- Supporting the development (and delivery) of employee safety training programs.- Working with various stakeholders to create and maintain safety documentation e.g. Risk assessments, Control of Substance Hazardous to Health (CoSHH), The Provision and Use of Work Equipment Regulations (PUWER), Manual handling assessments, Noise, Hand Arm Vibrations (HAVs).- Lead by example in all SHE matters, always acting in an ethical manner and with integrity and impartiality.- SHE tasks typically associated with the role of a SHE Advisor or assigned by the SHE Manager.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Approximately 95% of apprentices choose to stay on with us. As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role.Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Specific activities could include::
Continually improving safety culture on site
Maintaining the management systems, including ISO 45001, ISO 14001 and SMM, working with the SHE team to ensure the business remains compliant
Supporting the site with information for leadership engagement, supporting internal and external audit programs
Maintaining excellent accident, incident and near miss reporting using the company software platform
Supporting the development and delivery of risk reduction strategies
Supporting the development and delivery of new tools and ways of working to drive improvement in SHE processes
Supporting the development and delivery of employee safety training programs
Working with various stakeholders to create and maintain safety documentation e.g. Risk assessments, Control of Substance Hazardous to Health (CoSHH), The Provision and Use of Work Equipment Regulations (PUWER), Manual handling assessments, Noise, Hand Arm Vibrations (HAVs)
Lead by example in all SHE matters, always acting in an ethical manner and with integrity and impartiality
SHE tasks typically associated with the role of a SHE Advisor or assigned by the SHE Manager
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
Approximately 95% of apprentices choose to stay on with us
As a global business there are a world of opportunities – whether you decide to stay in the UK, or explore an overseas role
Employer Description:At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 people in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security, and keep critical information and infrastructure secure.Working Hours :Shifts to be confirmedSkills: Communication skills,Organisation skills,Team working....Read more...
Maintenance Technician - Maintenance Engineers carry out scheduled maintenance & breakdown repairs on complex machinery such as large CNC machines, chemical treatment plants & equipment.
Maintenance Engineers need to have an analytical approach, as they will be involved in problem solving & cross-functional communication.
During your Apprenticeship, you will develop skills/knowledge including:
Machine diagnostics including repair & scheduled maintenance of CNC, conventional machines & treatment facilities.
Understanding of electrical, hydraulic & pneumatic systemsAn understanding of manufacturing processes & procedures.
Training:Year 1: The majority of your first year will be working offsite at college. Towards the end of the first year, you will undertake a return to site induction followed by onsite GKN training.
Years 2 & 3: You will undertake Business Familiarisation rotation placements within your occupational role area. During your placements, you will document work that you complete & review this regularly with your GKN training advisor.
Year 4: You will complete your Technical Certificate & continue on-the-job training in your final department. This is where you will complete your Level 3 Competence Qualification as well as your End Point Assessment. Training Outcome:Progression into a full-time role once apprenticeship is complete, but this is not guaranteed. Employer Description:Every day, around the world, we help aircraft fly further, faster & greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 41 manufacturing sites in 13 countries serving over 90% of the world’s aircraft & engine manufacturers with sales of £2.8bn. Together as “One GKN” we’re moving our business & industry forward developing technologies that rapidly decarbonise aircraft, and innovating to help build a new generation of planes that produce zero emissions. We’re putting sustainability at the heart of what we do; driving our objective to becoming a net zero greenhouse gas emissions business before 2050!Working Hours :Monday - Friday.
Shift times to be confirmed.Skills: Attention to detail,Problem solving skills,Team working....Read more...
Our Engineering Technician Apprenticeship is a 4-year program, which can lead onto one of the following 4 areas of technical expertise:
Manufacturing / Engineering Support Technician - this role provides technical support and expertise for all areas of the Manufacturing and Engineering functions.
Metrology Engineer - this role involves checking aircraft parts to ensure they are delivered correctly and to the highest standard.
Quality Engineer - This role provides experience in all aspects of aircraft design and manufacture.
Tooling Engineer - Tool Engineers use their skills to design, modify or repair tooling that will be used to produce aircraft parts. Training:Year 1: The majority of your first year will be working offsite at college. Towards the end of the first year, you will undertake a return to site induction followed by onsite GKN training.
Years 2 & 3: You will undertake Business Familiarisation rotation placements. During your placements, you will document work that you complete and review this regularly with your GKN training advisor.
Year 4: You will complete your Level 4 Technical Certificate and continue on-the-job training in your final department. This is where you will complete your Qualification as well as your End Point Assessment.Training Outcome:Progression to full time role in the future, but this is not guaranteed.Employer Description:Every day, around the world, we help aircraft fly further, faster & greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 41 manufacturing sites in 13 countries serving over 90% of the world’s aircraft & engine manufacturers with sales of £2.8bn. Together as “One GKN” we’re moving our business & industry forward developing technologies that rapidly decarbonise aircraft, and innovating to help build a new generation of planes that produce zero emissions. We’re putting sustainability at the heart of what we do; driving our objective to becoming a net zero greenhouse gas emissions business before 2050!Working Hours :Monday - Friday. Shift times to be confirmed.Skills: Attention to detail,Problem solving skills,Team working....Read more...
Duties will include but are not limited to:
Providing personal care
Meal preparation
Companionship
Escorting service users when shopping
Light domestic duties
Oversee medication
End of life care
Training:Apprenticeship Standard: Level 2 Adult Care worker.You will be required to attend St Austell College a day a week as part of your apprenticeship training. You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor.Training Outcome:
On the completion of your apprenticeship there may be opportunities to progress within the business, eventually as a Senior Carer or Supervisor.
Opportunities to spring board to an NHS career.
Employer Description:Thyme Care Ltd is a dedicated home care agency based in Penzance, Cornwall, specialising in personalised and holistic care solutions. Their services encompass a wide range of support, including safe moving and handling training, respite care, and comprehensive home care tailored to individual needs. Thyme Care emphasises person-centred care, ensuring that each client’s dignity, privacy, and right to make informed choices are respected. The agency is committed to delivering high-quality services that enhance the overall quality of life for its clients while actively involving them and their families in the care process. With a team of qualified carers, Thyme Care aims to provide flexible and attentive support that aligns closely with the unique values and requirements of each service user.Working Hours :Weekends
Mornings, 08.00 - 14.00. Evenings, 16.00 - 21.30.
Weekdays
Mornings, 08.00 - 15.00. Evenings, 16.00 - 21.30.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Embrace the future of cloud accounting and leverage AI and technology to enhance internal efficiencies and elevate client operations. As an eventual well-rounded advisor, you’ll play a pivotal role in transforming financial processes.
Key Responsibilities:
Utilise cutting-edge cloud accounting software for seamless weekly, monthly, and quarterly bookkeeping, as well as VAT preparation.
Prepare insightful Management Information and comprehensive Year-End accounts.
Research and integrate innovative applications with cloud accounting platforms.
Drive improvements in cloud accounting efficiencies.
Support the Cloud team with conversion projects and provide ad hoc assistance to clients
The role can be based in Blackburn or Bury where we have supportive teams to help you progress.
Training:
College days will typically be once a week, at First Intuition Manchester.
Training Outcome:
Once the Level 3 AAT qualification has been achieved we would look at further training opportunities to help develop your career, this would be onto the Level 4 AAT, followed by the ACA or ACCA to become Chartered.
Employer Description:We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.Working Hours :Monday to Friday, 8:45am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Embrace the future of cloud accounting and leverage AI and technology to enhance internal efficiencies and elevate client operations. As an eventual well-rounded advisor, you’ll play a pivotal role in transforming financial processes.
Key Responsibilities:
Utilise cutting-edge cloud accounting software for seamless weekly, monthly, and quarterly bookkeeping, as well as VAT preparation
Prepare insightful Management Information and comprehensive Year-End accounts
Research and integrate innovative applications with cloud accounting platforms
Drive improvements in cloud accounting efficiencies
Support the Cloud team with conversion projects and provide ad hoc assistance to clients
The role can be based in Blackburn or Bury where we have supportive teams to help you progress
Training:
College days will typically be once a week, at First Intuition Manchester
Training Outcome:
Once the Level 3 AAT qualification has been achieved, we would look at further training opportunities to help develop your career, this would be onto the Level 4 AAT, followed by the ACA or ACCA to become Chartered
Employer Description:We are a vibrant, dynamic and award-winning firm of Chartered Accountants and business advisers, with offices in Blackburn and Bury, covering East Lancashire, Greater Manchester and beyond. Our vision is to be the best North West firm of finance professionals and we want great people to join our team and help us do that. We are proud of our inclusivity and diversity, encouraging people to be the best they can be and to be involved, no matter their level of experience or role.Working Hours :Monday to Friday
8:45am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Our Production Apprenticeship Scheme is a 4-year program. We offer three separate Apprenticeships; descriptions of which are below. Please note, you need to be comfortable with working at height or in confined spaces as required.
Fitter - Fitters put together components and sub-assemblies that go into the aircraft on our customers’ final assembly lines. Fitters work to manufacturing and engineering instructions/drawings and will use skills including Drilling, reaming and countersinking, Riveting and bolting, Using automated/robotic drilling equipment, Functional testing of mechanical systems
Machinist - Our Integrated Machining Facility manufactures small and large components. Materials used are Aluminium, Titanium, Steel and Composite Materials. Skills/knowledge developed will include Operating 3, 4 & 5 axis CNC Milling machine tools, Operating co-ordinate measuring machines (CMM), conventional and digital measuring equipment, Understanding processes, procedures and engineering drawings
Training:
Year 1: The majority of your first year will be working offsite at college completing your foundation training. Towards the end of the first year, you’ll complete a return to site induction followed by onsite training
Years 2 & 3: You will undertake Business Familiarisation rotation placements. During your placements, you will document work that you complete review this regularly with your GKN training advisor
Year 4: You’ll be assigned to your final department. Your practical observation assessments will be completed, alongside the underpinning knowledge questions. You’ll also complete the End Point Assessment (EPA)
Training Outcome:
Progression into a full-time role after completion, but this is not guaranteed
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship
Employer Description:Every day, around the world, we help aircraft fly further, faster & greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 41 manufacturing sites in 13 countries serving over 90% of the world’s aircraft & engine manufacturers with sales of £2.8bn. Together as “One GKN” we’re moving our business & industry forward developing technologies that rapidly decarbonise aircraft, and innovating to help build a new generation of planes that produce zero emissions. We’re putting sustainability at the heart of what we do; driving our objective to becoming a net zero greenhouse gas emissions business before 2050!
Our Western Approach site is an International Centre of Excellence in composite wing structure design and production, manufacturing composite wing spars and Fixed Trailing Edge assemblies for the Airbus A350 & A400M.Working Hours :Monday - Friday. Shift times to be confirmed.Skills: Attention to detail,Problem solving skills,Team working....Read more...
Our Production Apprenticeship Scheme is a 4-year program. We offer three separate Apprenticeships; descriptions of which are below. Please note, you need to be comfortable with working at height or in confined spaces as required.
Fitter - Fitters put together components and sub-assemblies that go into the aircraft on our customers’ final assembly lines. Fitters work to manufacturing and engineering instructions / drawings and will use skills including: Drilling, reaming and countersinking, Riveting and bolting, Using automated / robotic drilling equipment, Functional testing of mechanical systems
Machinist - Our Integrated Machining Facility manufactures small and large components. Materials used are Aluminum, Titanium, Steel and Composite Materials. Skills / knowledge developed will include: Operating 3, 4 & 5 axis CNC Milling machine tools, Operating co-ordinate measuring machines (CMM), conventional and digital measuring equipment, Understanding processes, procedures and engineering drawings
Fabricator - Fabricators use their skills to produce components and assemblies, including fuel, hydraulic and pneumatic systems. Skills/Knowledge gained will include: Manual and automated cutting techniques, Forming and joining techniques, Fabrication of metallic components, Operating CNC forming machines, Using precision measuring equipment
Training:
Year 1: The majority of your first year will be working offsite at college completing your foundation training. Towards the end of the first year, you’ll complete a return to site induction followed by onsite training
Years 2 & 3: You will undertake Business Familiarisation rotation placements. During your placements, you will document work that you complete review this regularly with your GKN training advisor
Year 4: You’ll be assigned to your final department. Your practical observation assessments will be completed, alongside the underpinning knowledge questions. You’ll also complete the End Point Assessment (EPA)
Training Outcome:
Progression into a full-time role after completion, but this is not guaranteed
Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship
Employer Description:Every day, around the world, we help aircraft fly further, faster & greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 41 manufacturing sites in 13 countries serving over 90% of the world’s aircraft & engine manufacturers with sales of £2.8bn. Together as “One GKN” we’re moving our business & industry forward developing technologies that rapidly decarbonise aircraft, and innovating to help build a new generation of planes that produce zero emissions. We’re putting sustainability at the heart of what we do; driving our objective to becoming a net zero greenhouse gas emissions business before 2050!Working Hours :Monday - Friday. Shift times to be confirmed.Skills: Attention to detail,Problem solving skills,Team working....Read more...
An Aerospace Engineer Degree Apprenticeship will prepare you for a career within our engineering and design teams, over a four-year programme. Examples of target occupations/functions listed below:
Design Engineering - Design Engineers are involved from the early phases of concept development right through to design, supporting in-service product repairs and upgrades. You will work closely with our customers to provide innovative solutions to a variety of wing related components, sub-assemblies & complex integrated assemblies
Analysis - Analysis Engineers work closely with all engineering functions. Key activities include loadsets, sizing, optimisation, strength, & test reports
Manufacturing Engineering - Manufacturing Engineers operate across the whole business, from product concepts through to design, procurement, manufacturing and end-product support. As a Manufacturing Engineer you will work closely with Design, Engineering, Operations, Procurement, Customers & Suppliers to achieve world class cost, quality & delivery objectives
Training:Year 1: The majority of your first year will be working offsite at college. Towards the end of the first year, you will undertake a return to site induction followed by onsite GKN training.
Years 2 & 3: You will undertake Business Familiarisation, which involves working to a rotation plan in Design, Analysis, Materials & Processes, Component/ Assembly Production, Manufacturing Engineering and Quality. All work carried out within placement areas will be recorded in work packs. These will be reviewed monthly with your GKN Training Advisor. You will return to college/university on day-release to continue studying in the classroom for your degree.
Year 4: You will be assigned to your final placement and will spend the year specialising in this area. You will also finalise your Degree and Level Four Competence Qualification during this time, as well as completion of your End Point Assessment.
Mandatory courses according to the Apprenticeship Standard:
Level 2 Diploma in Aerospace and Aviation (Foundation Competence)
Level 4 Diploma in Engineering and Advanced Manufacturing (Development Competence)
Level 6 Bachelor Honours Degree (BEng) Stipulated by the employer and accredited by an Engineering Council licenced Professional Engineering Institution
Functional Skills Level 2 (GCSE equivalent) in English for those with less than a Grade 4/C
Training Outcome:Successful candidates may have the opportunity for progression to a full-time role after completion, but this is not guaranteed. Employer Description:Every day, around the world, we help aircraft fly further, faster & greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 41 manufacturing sites in 13 countries serving over 90% of the world’s aircraft & engine manufacturers with sales of £2.8bn. Together as “One GKN” we’re moving our business & industry forward developing technologies that rapidly decarbonise aircraft, and innovating to help build a new generation of planes that produce zero emissions. We’re putting sustainability at the heart of what we do; driving our objective to becoming a net zero greenhouse gas emissions business before 2050!Working Hours :Monday - Friday.
Shift times to be confirmed.Skills: Attention to detail,Problem solving skills,Team working....Read more...
As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work:
Managing creditor communications is the principal responsibility of a Creditor Liaison Advisor, advisors will interact directly with all creditors
Management of all inbound and outbound telephony activity and tasks
Daily activity will include:
Effectively managing all outbound calls out of the department, either taking the action to service and resolve the creditors enquiry or by setting a task and following up the action
Accurately updating debts managed under plans, inputting data received from creditors (letters, emails, spreadsheets, telephone conversations) ensuring the notes reflect the information obtained
Proactivity contacting creditors where required to ensure the best outcome is received for the consumer
Effectively questioning and challenging any declined offers, interest where not frozen, further collections activity, to ensure that the core product is being managed to a high quality and meets the consumers' expectations
Negotiating with the creditor to reach a fair outcome for the consumer
Notes should be clear and concise with any follow-up actions being completed accordingly ensure all follow-up work is completed where the consumer should be notified of any changes
Remaining positive, polite, and professional to preserve the ongoing image and integrity of the business
Building on creditor relations by professionalism and promoting in-house systems to create further efficiencies
Meeting all compliance requirements
Give correct and best advice following MPG processes and procedures along with all regulatory requirements
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Business Administrator Level 3 Apprenticeship Standard Off-the-job training will include the support of a fully qualified Total People Learning Coach.
Training will take place in the form of live, interactive webinars and an online system called Onefile will be used to complete all necessary assignments.
There will be a final examination. Employer Description:MoneyPlus Advice has been providing debt advice for over 25 years and has helped hundreds of thousands of people. As the largest commercial provider of regulated debt advice in the UK, our experience means your experience will always be a positive one.Working Hours :Monday to Friday - hours will be either 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Supporting tax compliance for a portfolio of clients throughout the year; managing timetables/expectations accurately and efficiently
Work closely with clients to ensure all necessary tax documentation is complete and accurate
Support the tax team in researching and interpreting tax laws and regulations
Maintain up-to-date knowledge of tax legislation and any changes affecting our clients
Contribute to the development and improvement of tax-related processes and procedures
Preparing client deliverables and acting as an ambassador for the business
Work with other service lines to the benefit of the client including referring opportunities where relevant and minimising risk (to both the business and the client)
Responsible for dealing with ad-hoc enquiries and provision of other tax and office support as required
Undertake professional study towards the ATT qualification, progressing to the CTA qualification to become a Chartered Tax Advisor
Training:
Study support towards the completion of the ATT qualification
Studies will be completed via the training provider's live online courses with full tutor support available and the ability to ask questions
Training will typically take place in blocks of two to three days
Training Outcome:It is expected that on full completion of the ATT qualification apprentices move on to study the CTA qualification under a level 7 apprenticeship.
Promotions and salary increases will be made during the course of completing the full ATT qualification, in line with the individual displaying the appropriate level of knowledge, skills and behaviours relevant to the role.Employer Description:Our Tax Assistant apprenticeship offers an opportunity to develop valuable skills, enjoy a challenging hands-on experience and learn from exceptional people, all while you work towards gaining the ATT qualification and earn a full-time salary.
In this role you will prepare and assist in the preparation of personal and trust tax returns, simple accounts for the returns, capital gains tax computations and income tax computations.
Through our in-house Academy you will receive extensive ongoing technical training and support, which will provide you with the tools needed to understand why we prepare tax returns and tax computations alongside how to do this and all other elements of the role.
Support will also be provided by our experienced management team, together with having a buddy in the form of a member of our existing team, who you can lean on for any additional support you may need as you settle into your role.Working Hours :Monday to Friday; 7.5 hours each day with flexible start and end times (TBC). No expectation that weekend or evening working will be required.Skills: Communication skills,IT skills,Problem solving skills,Number skills,Analytical skills,Team working....Read more...
Role Overview As a Tax Trainee or Apprentice, you will gain hands-on experience across our corporate and personal tax departments. Working closely with our tax managers and senior team members, you’ll develop valuable skills and knowledge while working towards a formal tax qualification. Key Responsibilities Assist in the preparation of personal tax returns and provide support for corporate tax tasks. Manage a personal tax client portfolio over time and learn new skills with senior mentors. Help achieve the team’s objectives of client service excellence and growth. Utilise initiative and responsibility in producing high-quality, accurate work. Training:Professional Accounting Taxation Technician Apprenticeship Level 4 - ATT A key role within any accountancy and finance function, individuals undertaking this apprenticeship will hone their ability to create, verify and review accurate and timely financial information. This apprenticeship can suit a variety of financial functions as there are a range of qualifications available to suit your organisation. The ATT qualification gives you the knowledge and practical skills to work in tax compliance. After qualifying, you can progress onto CTA and become a chartered tax advisor. The ATT syllabus follows a modular structure, which consists of two core certificate papers and four optional certificate papers, allowing you to specialise in your own area of interest or expertise. You must also complete three computer-based exams (Law, Professional Responsibilities & Ethics and Accounting). Compulsory units include: Personal Taxation (PT) Business Taxation (BT)
Optional units include:
Business Compliance (BC)
Corporate Taxation (CT)
Inheritance Tax, Trusts & Estates (IHTTE)
Value Added Tax (VAT)
You will also be required to complete an End Point Assessment (EPA), which will include a role simulation exam and portfolio with reflective statement
Training will be provided by attending either face-to-face classroom-based lessons or Live Online. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of your time towards it.Training Outcome:For the right candidates there would be progression opportunities to further qualifications, and/or progression to Senior/Assistant Manager over time. .Employer Description:At Plus Accounting, we believe that our team is the heart of our success, playing a vital role in achieving our company’s goals. We are committed to building a culture where every individual thrives, ensuring we attract and retain talented professionals who share our values. As a certified B Corp, our commitment goes beyond compliance and performance — we prioritise people, the planet, and sustainable growth. Working Hours :0900 - 1700 Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
