Apprentice Customer Experience Specialist/Service Advisor

Working with a mentor Observing and learning the current systems/IT in place to assist customer service  Will also carry out one week in six at Manufacturer College 

Training:
Block release at Mercedes-Benz Uk, 1 week in 6 NVQ Level 3 in Customer Service Specialist

Training Outcome:

To be become a fully qualified Service Advisor and continue to work with us in a small family run business.

Employer Description:

Specializing in Mercedes-Benz and AMG vehicles. Motor vehicle maintenance and repairs.

Working Hours :
Monday - Friday 8.30am to 5.00pm. May be required to adjust working hours to fulfil training commitments.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience