As a Vehicle Service Advisor, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:
Assist customers in scheduling service appointments, providing information on available services, and answering enquiries
Greet customers in a professional and courteous manner, ensuring a positive service experience
Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers
Coordinate with the parts department to ensure timely availability of required components for service appointments
Keep customers informed of service progress, including any additional repairs or maintenance identified during inspections
Handle customer complaints and concerns effectively, striving to achieve satisfactory resolutions
Utilise computerised systems to input service orders, generate invoices, and maintain customer records accurately
Maintain a clean and organised service reception area, ensuring a professional and welcoming atmosphere for customers
Participate in training sessions and workshops to enhance customer service skills, product knowledge, and industry awareness
Training:
The programme typically lasts for 14-months, and you’ll achieve a nationally recognised qualification (Customer Service Practitioner Level 2)
All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Daventry
Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Your development is supported through your Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry
This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’re qualified
Further details will be made available at a later date
Training Outcome:There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.Employer Description:Foray Motor Group is a leading Ford provider of sales, servicing & parts and accident repair. We operate eight Ford-approved dealerships across the South of England: Andover, Bridgwater, Dorchester, Poole, Shaftesbury, Salisbury, Taunton and Yeovil. With an independent branch located in Southampton. Working Hours :Monday - Friday, 8.30am - 5.30pm.
However, each of our dealers will have different requirements (TBC).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Patience....Read more...
The Customer Service Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and servicesMatching orders against stock items and sourcing parts, while offering competitive pricesWorking as a team and independently to reach set goals and KPIsDelivering fantastic customer service while remaining efficient and focused on your tasksIncoming and outgoing call handling, face-to-face transactions, and IT-based communicationsManaging goods in and outWorking with suppliers, placing orders or returns and processing paperwork accuratelyWorking to a high level of customer service at all times and remain courteous and police to customersTraining:Candidates will work towards achieving Level 2 Customer Service Practitioner apprenticeship stanard. They will also be required to study towards achieving level 2 maths and English functional skills if they do not already hold equivalent qualifications. https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard,
Standard Training will include:
· Nationally recognised qualifications
· IMI level 2 Certificate in Customer Service for the Automotive Industry
· ATA Accreditation Customer Service Advisor
· Bespoke Hyundai certified training
· Regular in dealer review and assessment visits
· Functional skills if needed
Training Outcome:On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.Employer Description:A specialist division of Lithia UK trading in parts, consumables and work wear.Quickco also stock a huge range of all-makes, own-brand, aftermarket brakes, filters, batteries and wiper blades, as well as a range of solvents and additives in our QSP range. These Quality Sourced Parts are supplied by some of the highest quality manufacturers in the industry, and offer exceptional parts at an extremely competitive price. Covering the top 80% of the Vehicle Parc, our off the shelf availability means that Quickco are a one-stop-shop for all of your business needs.Working Hours :Mon-Fri 40 hours per week 8:30am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
An opportunity has arisen for a Senior Lettings Negotiator / Lettings Consultant to join a well-established independent estate agency with a strong presence in the local residential property market.
As a Senior Lettings Negotiator / Lettings Consultant, you will drive lettings activity, secure new instructions, manage applicants and landlords, conduct viewings and negotiate successful tenancies.
This is a full-time office-based role offering a competitive basic salary plus commission and benefits.
You will be responsible for:
? Generate new lettings opportunities and secure instructions from landlords.
? Develop and maintain strong relationships with landlords, tenants and applicants.
? Carry out rental valuations and provide informed market advice.
? Identify opportunities to increase rental values and grow the lettings business.
? Promote available properties through appropriate marketing channels.
? Qualify applicants and identify suitable property matches.
? Arrange and conduct property viewings, providing landlords with relevant feedback.
? Manage a portfolio of rental properties while maintaining a consistently high level of service.
? Keep property, applicant, offer and transaction records accurate and up to date.
? Negotiate offers and agree rental terms between landlords and tenants.
? Manage agreed lets through to completion, coordinating with the relevant parties.
What we are looking for:
? Previously worked as a Senior Lettings Consultant, Lettings Consultant, Senior Lettings Negotiator, Lettings Negotiator, Lettings Agent, Lettings Advisor, Property Negotiator, Estate Agent or in asimilar role.
? Experince in residential lettings, preferably within the London property market.
? Background in carrying out property valuations and negotiating rental agreements.
? Strong ability to generate new business and win landlord instructions.
? Commercially focused with a strong drive to achieve targets.
? Confident communicat....Read more...
As an HSE Apprentice, you will work closely with multiple operational teams and contribute to a variety of important activities, such as:
Supporting the development and promotion of a positive health and safety culture across departments including facilities management, stadium events, grounds operations and commercial teams. This will provide exposure to a wide range of operational environments and safety practices.
· Assisting with the delivery and development of inductions, safety briefings, and training materials for employees and contractors.
Observing, supporting, and contributing to risk assessments, inspections, management system audits and routine safety walkarounds across the site.
Assisting in the review and development of emergency preparedness procedures, including fire safety plans, and the safe management of hazardous substances.
Collecting, analysing, and interpreting health and safety data to support reporting and performance monitoring.
Promoting the value of strong health and safety practices by encouraging positive behaviours and constructively challenging unsafe attitudes or misconceptions.
Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.
Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.
Training:This apprenticeship is delivered fully online by University of Lincoln. Under the current training plan, there is no expectation for apprentices to travel to Lincoln for training. Training Outcome:On completion of the apprenticeship, the candidate will be well placed to progress into a Health, Safety and Environment Technician or similar HSE support role. The role will provide hands-on experience across facilities, events, grounds operations, venue security and commercial activities, building a strong foundation for a future career in health, safety and environmental management. Further development may include IOSH, NEBOSH or higher-level qualifications, supporting progression into roles such as HSE Coordinator, Safety Advisor or Environmental Advisor.Employer Description:The Rugby Football Union (RFU) is the national governing body for rugby union in England, responsible for growing and supporting the game from grassroots clubs through to the national teams, including England Men and the Red Roses. Our Purpose is simple: Enrich lives and grow the sport for future generations. It's to represent something bigger than ourselves - the game, each other, and the communities we're part of. Through rugby, we aim to inspire pride, create belonging, and ensure the sport continues to thrive for everyone, on and off the pitch.Working Hours :Monday - Friday, 9.00am - 5.00pm. Some weekend work maybe required over event days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Accountancy Technology Consultant Location: Hybrid / London (2 days per week) Salary: £70,000-80,000 + commission Job Type: Full-Time, PermanentOur client, a leading Managed Services Provider is seeking a Technology Consultant to work closely with organisations across the accountancy and financial services sectors, helping them make informed technology decisions and maximise the value of their IT investments.This is a consultative role where you'll build trusted relationships with senior stakeholders, provide strategic technology guidance and help shape long-term technology roadmaps.Key Responsibilities
Act as a trusted technology advisor to a portfolio of clients.
Build strong relationships with senior decision-makers.
Provide guidance on IT strategy, security, compliance and business improvement.
Identify opportunities to enhance clients' technology environments.
Support new business opportunities and client growth.
Work closely with technical and service delivery teams to develop effective solutions.
Assist with client onboarding and ensure a positive customer experience.
Represent the business at networking and industry events.
Experience Required
Experience working within accountancy, financial services or another regulated professional services environment.
A strong understanding of how technology supports business operations, compliance and client service delivery.
Previous experience in a technical, consultancy or client-facing technology role.
Strong communication and stakeholder management skills.
Commercial awareness and the ability to identify opportunities for improvement.
A consultative approach with excellent problem-solving abilities.
Knowledge of Microsoft 365, cloud services and cyber security principles would be advantageous.
Location: Hybrid / London (2 days per week) Salary: £70,000-80,000 + commission Must be eligible to work in the UK....Read more...
Business Controller / Finance Manager – Frankfurt, GermanyLocation: Frankfurt Salary: 75,000 – 85,000Languages: Fluent German and English Join a global leader in innovative food packaging and onboard service solutions for a large hospitality business. We are looking for a Business Controller / Finance Manager to lead finance activities for a German entity within an international organisation.This role reports to the Global CFO and works closely with the local management team, playing a key role in both financial operations and business decision-making.You will take full ownership of finance, combining hands-on accounting with business partnering. Acting as a key advisor to the business, you will translate financial data into insights, support performance improvements, and help drive sustainable growth.Key Responsibilities
Manage monthly and year-end closing, ensuring accurate and timely reporting (SAP)Prepare and present financial results to local and group stakeholdersAct as a business partner to operational teams, identifying improvements and cost efficienciesLead budgeting, forecasting, and performance trackingMaintain and improve finance processes, controls, and reporting standardsOversee audits and act as the main contact for external auditorsEnsure compliance with German GAAP, IFRS, VAT, and tax regulationsCollaborate with shared service centres and group finance teamsLead and develop the local finance team
Requirements
Strong experience in accounting and controllingSolid understanding of the full accounting cycle and financial reportingKnowledge of German GAAP and IFRSExperience working in an international or group environment is a plusStrong analytical skills with a hands-on approachConfident working independently and managing prioritiesPrevious leadership or team management experienceFluent in German and English
....Read more...
Processing sales invoices, purchase invoices, expenses and bank transactions
Maintaining accurate client bookkeeping records using Xero and other cloud accounting software
Completing bank, credit card and control account reconciliations
Using data-capture and bookkeeping applications effectively
Identifying missing information and raising client queries
Assisting with the preparation of VAT returns
Maintaining clear supporting records and an appropriate audit trail
Keeping client work organised and completing tasks within agreed deadlines
Responding to review points and applying feedback to future work
Supporting the bookkeeping and accounts teams as required
Training Outcome:Subject to successful completion of the apprenticeship and continued performance, there may be an opportunity to progress into a permanent bookkeeper position and undertake further accountancy qualifications.Employer Description:We are an established and dynamic firm of chartered accountants and business advisors with offices in central England and the Cotswolds. Since its founding in 2000, we have built a strong reputation, serving nearly 1,000 business leaders, Landed Estates, and High-Net-Worth individuals. The company's client-focused approach emphasises collaboration, delivering tailored services like Specialist Tax, Strategic Planning, and Compliance Support. Working with entrepreneurs, owner-managed businesses, and prominent clients, we combine the professionalism of a large organisation with the personalised service of a trusted advisor to help our clients achieve their goals.Working Hours :Monday - Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As one of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.
Based at our Beverley agency you will be able to develop your career within Insurance and Financial Services surrounded by a team who are all passionate about supporting our customers through first class service and tailored advice.
Your role as an Insurance Advisor will include handling existing motor, personal and commercial insurance policies for our current customers, both Farming, Commercial and Personal, as well as initiating policies for clients new to NFU Mutual.
For us the most important things in the role are the ability to understand the compliance and regulation within our industry along with the technical aspect of insurance, and the ability to put this across to our customers in a way that makes sense to them.
Full training on our products is provided but excellent communication skills and telephone manner are a must so you are able to build long term, trusted relationships with our customers. We are passionate about supporting our team so opportunities to complete CII qualifications and progression pathways within the business are also available for the right candidate.
Job Details
Dealing with policy changes and new policy quotations for customers
Insurance paperwork administration
Proactively discussing and promoting the full range of NFU Mutual products
Required Skills
Excellent communication skills, both written and verbal
Computer literacy & numeracy skills
Ability to build mutually beneficial relationships with both colleagues and clients
Self-motivation, drive and enthusiasm
Ability to work well independently and as part of a team
Desirable Skills
Willingness to work with customers over the telephone and face to face
Cheerful, proactive and helpful
Desire to be involved in insurance and financial services as a long term career
Training:You will work towards your:
Financial Services Customer Adviser Level 3 Apprenticeship
Certificate in Insurance (Cert CII). (if applicable)
Level 2 Functional Skills in English and maths (if required)
Training will be via Davies, virtually. 6 hours per week off the job training
Training Outcome:
Option to progress to a Customer Service Advisor within our team, future progression routes include potentially Claims Handling or Account Handling
Potential to progress to Level 4 and Level 6 apprenticeships
Employer Description:At NFU Mutual, we’ve always taken our responsibilities seriously and are passionate about making meaningful differences.Working Hours :Monday- Friday 09:00- 17:00 (with an unpaid hour off for lunch)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Technical Sales Engineer
Peterborough
£45,000 - £60,000 Basic + Bonus + Company Car / Car Allowance + Pension + 25 Days Holiday + Career Progression + Growing Business + Full Product Training
Are you a technically minded technical sales engineer with experience selling into the manufacturing or FMCG sectors? Do you want to join a fast-growing packaging business where you'll play a key role in driving growth, building long-term customer relationships, and developing new business opportunities?
This is a fantastic opportunity to join an ambitious company within the packaging industry that is investing heavily in its future. You'll have the autonomy to develop your own territory, work with some of the UK's leading manufacturers, and become a trusted technical advisor to your customers. If you're commercially driven, technically competent, and hungry to build a successful career as a Technical Sales Engneer with a business that rewards performance, this could be the perfect role for you.
Your Role as a Technical Sales Engineer Will Include:
Developing new business opportunities across manufacturing and FMCG customers.
Managing and growing existing customer accounts through a consultative sales approach.
Providing technical advice and recommending bespoke packaging solutions.
Conducting customer meetings, site visits and product demonstrations.
Producing quotations, negotiating commercial agreements and managing projects through to completion.
Working closely with internal technical, production and customer service teams to ensure excellent delivery.
Covering Peterborough and the surrounding region with occasional UK travel.
The Successful Technical Sales Engineer Will Have:
Experience in a technical sales, area sales, business development or account management role.
Background selling into manufacturing, FMCG or industrial customers.
Experience within the packaging industry would be advantageous but is not essential.
Strong commercial awareness with excellent communication and relationship-building skills.
Self-motivated, ambitious and driven to exceed sales targets.
Full UK Driving Licence.
Keywords: Technical Sales Engineer, Sales Engineer, Area Sales Manager, Business Development Manager, Account Manager, Packaging, Industrial Packaging, Manufacturing, FMCG, Automation, Capital Equipment, Peterborough, Cambridgeshire, Technical Sales.....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
Business Administrator Level 3
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday between 08:00 to 16:30. 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Supplier Level 2 Apprenticeship will be delivered online and workplace visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:R H Commercials is an established commercial vehicle business, specialising in the servicing, repair and maintenance of commercial vehicles. The company is committed to providing a high-quality service to its customers while developing the skills and careers of its employees.
This apprenticeship offers an excellent opportunity to gain hands-on experience, learn from experienced technicians and build a long-term career within the commercial vehicle industry.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Helps customers order the right parts for their vehicle, face to face and over the phone
Give quotes for parts
Help solve any customer problems
Process sales transactions, including raising invoices and credits for goods supplied and handling returns
Co-ordinate with other departments, such as the service desk and the workshop
Compile parts from job cards for repairs being carried out in the workshop
Ensures they have current product knowledge
Training:Trade Suppier Level 2 Apprenticeship will be delivered online and work place visits from your development coach.
Training Outcome:Short-term Progression:
Parts Advisor / Trade Counter Sales
Warehouse / Stock Controller
Internal Sales Executive
Employer Description:R T Commercials is an established commercial vehicle business, providing vehicle sales, servicing, repairs and maintenance to customers. With a strong focus on quality, reliability and customer service, the company offers an excellent environment for apprentices to develop practical skills and gain valuable industry experience while working alongside experienced professionals.
As an apprentice at R T Commercials, you will have the opportunity to learn, develop and build a rewarding career within the commercial vehicle industry.Working Hours :Monday to Friday, 8.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
We are partnered with a growing technology business in Buckinghamshire specialising in advanced networking and infrastructure solutions.
They are looking for a Senior Sales Engineer to join their technical team, helping customers solve complex networking and security challenges through consultative sales support.
In this Senior Sales Engineer role based in Buckinghamshire, you will:
Work alongside the sales team to design and present technical solutions for enterprise customers
Lead customer workshops, demonstrations, and technical discussions with both engineering teams and senior stakeholders
Scope solutions, support proposals, and provide technical guidance throughout the sales process
Act as a trusted technical advisor, while mentoring junior engineers and contributing to future service development
The ideal Senior Sales Engineer will have:
A strong networking background, ideally gained in enterprise infrastructure, networking, or security environments
Experience in a pre-sales, solutions engineering, consultancy, or senior network engineering role
The ability to explain complex technical concepts clearly to both technical and non-technical audiences
A consultative approach, with strong problem-solving skills and a genuine interest in helping customers find the right solution
This is a fantastic opportunity to join a growing technical team where you'll work on complex customer environments, influence solution design, and become a key technical voice across major customer engagements.
The role is hybrid, with regular travel to customer sites across the UK and time spent in the Buckinghamshire office.
To apply for this Senior Sales Engineer role, please send your CV to efrost@redlinegroup.Com or call Ed on 01582 878819.....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills CoachOne tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Apprentices can progress onto the Kia Master Technical training pathways to enhance their EV knowledge for the new spec vehicles
Employer Description:SG Petch are family owned operated business that has been servicing the automotive needs of the community since 1977. We have seven branches located throughout the North-East and Yorkshire regions and represent some of the worlds leading manufacturers. Working Hours :Monday to Friday, shifts, may work evenings and weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Team working,Initiative,Patience....Read more...
Main Responsibilities:
Responding to customer inquiries and complaints and resolving any issues in a timely and professional manner
Accurate recording of complaints
All complaints logged and acknowledged within 24 hours
Accurate recording of all complaints and survey results
Provide feedback where necessary to Head of Customer Experience
Identify trends
Resolve client complaints within SLA
Collaborating with other departments to ensure customer satisfaction
Handling customer complaints and escalating issues as necessary
Maintaining customer records by updating account information
Company Benefits:
Incentive trips & prizes
High Street discounts
Long service awards
Free flu jabs
Health and Wellbeing perks
Company funded social events
Funded courses
Excellent progression opportunities
Discounted staff travel
Pension Scheme
Training:
Customer Service Practitioner Level 2 apprenticeship Standard
Training Outcome:
Customer Service Advisor
Customer Experience Manager
Various other opportunities in other roles / departments (squiggly career path)
Employer Description:Global travel management, powered by people and tech
Clarity Travel handle everything from rate negotiations to travel risk management, ensuring your corporate travel programme is expertly planned and managed, no matter where your business takes you.Working Hours :Monday to Friday from 9:00am to 5:30pmSkills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:
You will learn the key principles, practices and skills that underpin the role
You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Answering the telephone including taking messages
Dealing with clients/visitors on arrival at the office
Making teas and coffees for all staff, client’s and visitors during the day
Empty bins and maintaining cleanliness of the office
Photocopying and scanning as required
Sorting and franking post and ensuring it is taken to the post office
Data input, valuations, reviews, fees and administration of the company database as required
Completing Top Up’s, Fund Switches and Unit Trust to ISA movements to the firm’s standard
Keeping client’s electronic files maintained to the firm’s standard, fFollowing the procedures as set out in the firms various Manuals and Annual Plans
Complying with the rules as set out by the FCA
General administration works as required by the Director, Financial Adviser’s and Practice Manager including assistance in preparing clients files and general upkeep of them
Training:Level 3 Business Administrator apprenticeship standard:
This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace. You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars.
After approximately 18-months you will be entered to undertake an End Point Assessment, to complete your apprenticeship.Training Outcome:
On completion of the program, the apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase their responsibilities
Employer Description:Moneyweb are based in East Ayton, North Yorkshire and have been established for over two decades. Please take a look at their website for further information.Working Hours :Monday to Thursday
08.40- 17.00
Friday
08.40- 16.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Technical Advisor
West Midlands / Central England / Birmingham
Lubricants, Oils & Fuel Additives
£48,000 Basic + Bonus | Company Car | Generous Holiday AllowanceIndustry-Leading Product Training | Ongoing Technical Development | Global Manufacturer
Become the Technical Authority Behind a World-Class Lubricants Brand
As part of a strategic investment in automotive technical services, we are seeking an experienced
Technical Advisor to join a globally recognised manufacturer of premium lubricants, oils and fuel additive technologies.
This is a highly visible and influential technical position, acting as the critical link between Product Development, Sales, Marketing and Customers across multiple automotive sectors. You will provide expert guidance on product selection, application suitability, technical troubleshooting and performance optimisation, helping customers and colleagues maximise the value of a market-leading product portfolio.
If you thrive on solving complex technical challenges and enjoy being recognised as the subject matter expert, this is an opportunity to build your reputation with one of the industry’s most respected names.
What You’ll Be Doing
Delivering expert technical support to internal sales and marketing teams as well as external customers.
Advising on correct lubricant, oil and additive selection across a broad range of automotive applications.
Investigating technical product issues, diagnosing root causes and recommending effective solutions.
Supporting product positioning through technical presentations, training and customer engagement.
Acting as a trusted technical resource across OEM, distributor and end-user channels.
Maintaining technical documentation and ensuring compliance with relevant industry specifications and classifications.
Collaborating with colleagues across commercial and technical functions to support business growth and customer satisfaction.
What We’re Looking For
We are seeking a technically accomplished individual with a strong background in lubricants, oils, additive chemistry or related automotive technologies.
You will possess a detailed understanding of lubricant formulations, specifications and performance characteristics, alongside the communication skills and professional gravitas to engage confidently with stakeholders at every level.
Essential Technical Expertise
Strong understanding of oils, lubricants and additive chemistry.
Knowledge of lubricant classifications, specifications and performance standards.
Understanding of additive functionality, interactions, limitations, synergies and incompatibilities.
Experience interpreting technical documentation, specifications and performance data.
Understanding of the additive supply chain and industry landscape.
Technical application knowledge across sectors such as:
Passenger Car Motor Oils (PCMO)
Motorcycles
Electric Vehicles (EV)
Commercial Vehicles
Marine
Bicycle
Agricultural and Off-Highway Equipment
Good working knowledge of additive technologies including:
Fuel System Cleaners
Oil Additives
Maintenance Products
Problem-Solving Treatments
Preferred Background
Academic background in Chemistry, Mechanical Engineering or a related discipline.
Genuine passion for automotive technology and vehicle performance.
Strong communication, presentation and stakeholder management skills.
Flexible approach to office-based work and customer-facing travel when required.
Training & Development
Representing products manufactured to stringent OEM standards, you’ll receive extensive support to deepen your technical expertise and remain at the forefront of lubricant and additive technology.
Through ongoing product, industry and technical training, you’ll be empowered to become the recognised go-to expert within the business and across the wider customer network.
Interested?
Register your interest by sending:
Your up-to-date CV
A brief note outlining why this opportunity aligns with your experience and career aspirations
Glen Shepherd -
Job Ref: 4371GS
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
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Technical Advisor
West Midlands / Central England / Birmingham
Lubricants, Oils & Fuel Additives
£48,000 Basic + Bonus | Company Car | Generous Holiday AllowanceIndustry-Leading Product Training | Ongoing Technical Development | Global Manufacturer
Become the Technical Authority Behind a World-Class Lubricants Brand
As part of a strategic investment in automotive technical services, we are seeking an experienced
Technical Advisor to join a globally recognised manufacturer of premium lubricants, oils and fuel additive technologies.
This is a highly visible and influential technical position, acting as the critical link between Product Development, Sales, Marketing and Customers across multiple automotive sectors. You will provide expert guidance on product selection, application suitability, technical troubleshooting and performance optimisation, helping customers and colleagues maximise the value of a market-leading product portfolio.
If you thrive on solving complex technical challenges and enjoy being recognised as the subject matter expert, this is an opportunity to build your reputation with one of the industry’s most respected names.
What You’ll Be Doing
Delivering expert technical support to internal sales and marketing teams as well as external customers.
Advising on correct lubricant, oil and additive selection across a broad range of automotive applications.
Investigating technical product issues, diagnosing root causes and recommending effective solutions.
Supporting product positioning through technical presentations, training and customer engagement.
Acting as a trusted technical resource across OEM, distributor and end-user channels.
Maintaining technical documentation and ensuring compliance with relevant industry specifications and classifications.
Collaborating with colleagues across commercial and technical functions to support business growth and customer satisfaction.
What We’re Looking For
We are seeking a technically accomplished individual with a strong background in lubricants, oils, additive chemistry or related automotive technologies.
You will possess a detailed understanding of lubricant formulations, specifications and performance characteristics, alongside the communication skills and professional gravitas to engage confidently with stakeholders at every level.
Essential Technical Expertise
Strong understanding of oils, lubricants and additive chemistry.
Knowledge of lubricant classifications, specifications and performance standards.
Understanding of additive functionality, interactions, limitations, synergies and incompatibilities.
Experience interpreting technical documentation, specifications and performance data.
Understanding of the additive supply chain and industry landscape.
Technical application knowledge across sectors such as:
Passenger Car Motor Oils (PCMO)
Motorcycles
Electric Vehicles (EV)
Commercial Vehicles
Marine
Bicycle
Agricultural and Off-Highway Equipment
Good working knowledge of additive technologies including:
Fuel System Cleaners
Oil Additives
Maintenance Products
Problem-Solving Treatments
Preferred Background
Academic background in Chemistry, Mechanical Engineering or a related discipline.
Genuine passion for automotive technology and vehicle performance.
Strong communication, presentation and stakeholder management skills.
Flexible approach to office-based work and customer-facing travel when required.
Training & Development
Representing products manufactured to stringent OEM standards, you’ll receive extensive support to deepen your technical expertise and remain at the forefront of lubricant and additive technology.
Through ongoing product, industry and technical training, you’ll be empowered to become the recognised go-to expert within the business and across the wider customer network.
Interested?
Register your interest by sending:
Your up-to-date CV
A brief note outlining why this opportunity aligns with your experience and career aspirations
Glen Shepherd -
Job Ref: 4371GS
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know – we’re here to support you.
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Ensure a welcoming and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain practice processes and make new and follow up appointments
Ensure that patients with no prior appointment but who need an ‘urgent’ consultation are seen in a logical and non-disruptive manner
Explain practice arrangements and formal requirements to new patients and those requiring temporary cover
Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery
Enter requests for home visits onto the clinical system, including all relevant information and where necessary refer to the on-call doctor
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either in person or by the electronic prescription service
Advise patients of relevant charges for private services; accept payment and issue receipt
Enter patient information onto the clinical system as required
Ensure that relevant correspondence and reports and results and scanned onto the patient record accurately and in a timely manner
Ensure that consulting rooms are checked at the end of the day and are left tidy and secure
Undertake any training whether in house or at outside agencies as may be deemed necessary by the Practice Manager
Training:
Business Admin Level 3 Apprenticeship Standard
End Point Assessment
English and maths functional skills, if required, which will be delivered via online training sessions for 1 hour per week
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:Possible permanent position after apprenticeship.Employer Description:Highfields Medical Centre and its branch site located in Belgrave are looking to recruit a full-time Patient Services Advisor Apprentice (37.5 hours), to provide a friendly, confidential and professional service to our patients. We are a busy medical practice of two sites with a capitation of approx. 10,000 patients.
Do you have a passion for patient care? Are you professional and willing to go that extra step? Can you communicate effectively by telephone, face to face and in writing? Are you organised by nature? Are you looking for a challenging but rewarding role?
We are looking for a highly motivated, energetic and enthusiastic team member with excellent communication skills. Your ability to be proactive and experience of working in a customer care and administrative environment will deliver constantly improving levels of service. As a Patient Services Advisor, when dealing with the Public, you must be compassionate and discrete; with initiative to work effectively alone and efficiently as part of a team in a very busy, pressurized environment.
You will be required to work across both sites, shifts between 7.45am and 6.30pm Monday Wednesday and Friday, up until 8pm on Tuesday and Thursday & occasional Saturday’s.
You must have excellent IT skills and be a competent user of Word. Importantly, excellent communication and telephone skills coupled with previous reception and administrative skills and experience are essential along with an ability to prioritise and multitask.
Primary Care, within which General Practice sits, is evolving all the time and you must be able to demonstrate a commitment to cover all the multi-facet roles undertaken within a dedicated team, across both sites.
You will be automatically be enrolled in the NHS pension scheme.
Full training will be given to the right candidate along with a structured induction.Working Hours :Monday, Wednesday and Friday, 07:45 - 18:30.
Tuesday and Thursday, 07:45 - 20:00.
Occasional Saturdays (Shifts for the above 7.5 hours a day to be agreed in advance). 37.5 hours in total per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Confident Telephone Skills....Read more...
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks
Opening and reading the mail and taking relevant actions where appropriate
General typing and administrative tasks
Creating and maintaining efficient filling systems
Receive guests and visitors, and co-ordinating meeting requirements
Ensure work-based evidence is collated in an appropriate way and logged
Able to organise assigned tasks and complete
Able to solve problems that arise
Work well in a team and cooperate with colleagues
Contribute to community day projects
Training:
Business Administrator Level 3
You will learn on-the-job and be supported by a Mentor
You will attend the Manchester Training Academy for Classroom teaching (3-4) times throughout the duration
One-to-one support from a Specialist Skills coach
Training Outcome:
Customer Service Advisor
Team Leader
Employer Description:There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world.
We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day.
Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.Working Hours :Monday to Friday.
Shifts to be confirmed (weekends may be required).Skills: Communication skills,IT skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Manage customer orders and enquiries
Deliver a professional, efficient, and solution-focused service
Build strong relationships with customers and internal teams
Support our commitment to excellence in customer experience
What you’ll gain As an apprentice, you will:
Learn from experienced colleagues and industry experts
Develop role-specific technical and professional skills
Gain valuable workplace experience alongside formal training
Training:
South Devon College
Long Road
Paignton
1 Day per week
Training Outcome:Customer Services Advisor - Ambition to work with multi million pound business. Part of a large organisation - employee over 1200 employees in the UK with sites all over. Career development opportunities are huge.Employer Description:We’ve been designing and manufacturing high performance sealing systems for over 45 years. Our intumescent seals are a vital part of a fire door assembly, helping to defend buildings against the spread of fire. Our smoke seals restrict smoke movement around a building - giving people time to escape, and reducing property damage.We aim to be the best in the world in our sector. We’ve built a strong reputation for design innovation; and for producing the highest quality sealing systems embracing acoustic, smoke, fire and thermal containment; as well as accessibility. Our dedicated R&D and testing facilities rigorously put our sealing systems through their paces — enabling us to enhance product form and function. Respected throughout the industry for our technical expertise, we play an active role in helping to shape standards and best practice and providing an excellent customer service experience.Working Hours :Monday - Friday 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills....Read more...
An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Our Customer Advisor apprenticeship combines the best of both worlds, offering a unique opportunity to gain experience and knowledge in two essential areas of our business - front of house Customer Service and the technical world of Parts. Through a blend of hands-on experience and structured training, you’ll develop outstanding communication skills, learn about our business, and understand what it takes to deliver excellent customer service to our valued customers.Why Apply?Throughout your apprenticeship you will learn in a supportive environment with a dedicated mentor. You will gain a nationally recognised qualification in customer service with a thrilling career path ahead. This is a great way to start a rewarding career in the automotive industry. About You:We’re looking for individuals with a positive and welcoming attitude, along with a passion for learning and a shared understanding of the importance of great customer service. Strong communication and organisational skills are important, as well as the ability to work well within a team.Training:The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches.Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday 8am - 4:30pm.Skills: Administrative skills,Customer care skills,Enthusiasm to learn....Read more...
Field Sales Executive | B2B Product Sales
Territory: PE, NN & LE Postcodes (Peterborough, Northampton, Leicester & Surrounding Areas)
Salary: £28,000 Basic + Uncapped Bonus (OTE £38,000+) + Company Car + Pension + 32 Days Holiday
Hours: Monday to Friday | No Weekends
Start or Grow Your Career in Field Sales
Are you an ambitious Field Sales Executive, Parts Advisor, Area Sales Representative, Territory Sales Executive, or Inside or External Sales professional?
We’re recruiting for a market-leading supplier looking for a motivated sales professional to manage an established territory across the PE, NN and LE postcode areas. This is an excellent opportunity to join a successful business that offers full product training, career progression and uncapped earning potential.
Previous experience within the automotive aftermarket would be advantageous as my client sells specialist product into the accident repair, work shop and automotive body shop sector but is not essential. We welcome applications from candidates with successful B2B product sales experience from engineering, manufacturing, industrial supplies, construction products, technical products, distribution, merchanting or similar sectors.
Full product training included.
The Role
Managing and growing an established customer portfolio.
Winning new business and developing existing accounts.
Visiting trade and commercial customers across your territory.
Demonstrating products and identifying customer needs.
Building strong customer relationships and delivering excellent service.
Planning your own diary and managing your sales territory.
Achieving sales targets and business objectives.
About You
You’ll ideally have:
Experience in B2B field sales, external/internal sales or business development.
Experience selling products to business customers.
Strong communication, negotiation and relationship-building skills.
A proactive, target-driven approach.
The ability to work independently and manage your own territory.
A full UK driving licence.
Applications are welcomed from candidates currently working as:
Field Sales Executive
Parts Advisors wanting to break into field sales
B2B Product Sales people
Car Body Repairers wanting to use their knowledge in a different way
Business Development Executive
Area Sales Representative
Territory Sales Executive
Technical Sales Executive
Apply Today
If you’re looking for your next opportunity as a Field Sales Executive, Area Sales Representative, Territory Sales Executive get in touch.
Robert Cox Senior Recruitment Consultant – Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists – 07398 204832 –
Job Ref: 4379RC
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Field Sales Executive | B2B Product Sales
Territory: PE, NN & LE Postcodes (Peterborough, Northampton, Leicester & Surrounding Areas)
Salary: £28,000 Basic + Uncapped Bonus (OTE £38,000+) + Company Car + Pension + 32 Days Holiday
Hours: Monday to Friday | No Weekends
Start or Grow Your Career in Field Sales
Are you an ambitious Field Sales Executive, Parts Advisor, Area Sales Representative, Territory Sales Executive, or Inside or External Sales professional?
We’re recruiting for a market-leading supplier looking for a motivated sales professional to manage an established territory across the PE, NN and LE postcode areas. This is an excellent opportunity to join a successful business that offers full product training, career progression and uncapped earning potential.
Previous experience within the automotive aftermarket would be advantageous as my client sells specialist product into the accident repair, work shop and automotive body shop sector but is not essential. We welcome applications from candidates with successful B2B product sales experience from engineering, manufacturing, industrial supplies, construction products, technical products, distribution, merchanting or similar sectors.
Full product training included.
The Role
Managing and growing an established customer portfolio.
Winning new business and developing existing accounts.
Visiting trade and commercial customers across your territory.
Demonstrating products and identifying customer needs.
Building strong customer relationships and delivering excellent service.
Planning your own diary and managing your sales territory.
Achieving sales targets and business objectives.
About You
You’ll ideally have:
Experience in B2B field sales, external/internal sales or business development.
Experience selling products to business customers.
Strong communication, negotiation and relationship-building skills.
A proactive, target-driven approach.
The ability to work independently and manage your own territory.
A full UK driving licence.
Applications are welcomed from candidates currently working as:
Field Sales Executive
Parts Advisors wanting to break into field sales
B2B Product Sales people
Car Body Repairers wanting to use their knowledge in a different way
Business Development Executive
Area Sales Representative
Territory Sales Executive
Technical Sales Executive
Apply Today
If you’re looking for your next opportunity as a Field Sales Executive, Area Sales Representative, Territory Sales Executive get in touch.
Robert Cox Senior Recruitment Consultant – Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists – 07398 204832 –
Job Ref: 4379RC
....Read more...
