We are currently recruiting for a Customer Service Advisor , the role would be paying- £26- £28K a year DOE , 8 am – 5 pm/4.30 pm on a Friday, bonus included, 28 days holiday, permenant position after completing probation period, growing business, modern clean offices friendly supportive team.Location of the Customer Service Advisor position: WarringtonWe are looking for an experienced Customer Service Advisor, that enjoys working in a fast-paced environment that thrives on providing the best client care.This position is working with a leading Automotive business that have recently expended opening new facilities to increase their manufacturing capability. Due to this growth, we are now looking for a Customer Service Advisor to support the growing network of customers the company has.Key duties of the Customer Service Advisor position. • Liaise with customers to keep them up to date with the progress of their order. • Check orders and ensure all work is fulfilled on time by the Aftersales department. • Liaise with the relevant departments to ensure all documentation in correct and in order • Carry out follow up calls and respond to any queries that have been received. • Ensure that all feedback is captured and reported • Ensure that all quires and responded and resolved in a timely manner Benefits of the position: • Salary: £26-28k per year DOE • Perm position after completing probation • 28 days holiday • Modern clean working environmentIf you would like a private chat about the Customer Service Advisor position before applying, please contact Maisie at E3 Recruitment.....Read more...
Are you passionate about delivering first-class customer service and keeping a busy workshop running smoothly? This is an excellent opportunity for an experienced Service Advisor to join a well-established automotive business in the Heathrow area. If you enjoy working in a fast-paced environment, building strong customer relationships and ensuring vehicles are serviced efficiently from booking through to completion, this could be the perfect next step in your career.Role Overview
Job Title: Service Advisor
Location: Heathrow area
Salary: £28,256.80 – £33,000 (DOE) + OTE up to £40,000
Hours: Monday to Friday plus 1 in 4 Saturdays 07:00–13:00
The Service Advisor Role: A world renowned dealership is seeking a customer-focused Service Advisor to support the day-to-day operation of a busy service department. This role plays a key part in ensuring an outstanding customer journey while maximising workshop efficiency and productivity. You will be the main point of contact for customers throughout the service and repair process, ensuring clear communication, accurate job scheduling, and high levels of satisfaction. The role also requires a commercial mindset, identifying opportunities to promote aftersales services while maintaining a customer-first approach. The business is committed to supporting career development, offering ongoing training and structured appraisals to help you continue developing your skills within the automotive industry.Key Responsibilities of the Service Advisor:
Acting as the main point of contact for customers throughout the service process
Ensuring a high level of customer satisfaction through professional communication and support
Managing workshop bookings and maintaining accurate workshop loading
Booking vehicles into the workshop in line with customer convenience and workshop capacity
Providing clear and accurate cost estimates for service and repair work
Producing job cards, invoices, estimates and supporting documentation
Keeping customers regularly updated on progress and completion times
Explaining completed work to customers and identifying appropriate upsell opportunities
Producing warranty job cards in line with manufacturer guidelines
Accurately categorising work including retail, warranty, internal and non-chargeable repairs
Liaising with the Parts Department to ensure required parts are available when needed
Skills & Experience:
Previous experience as a Service Advisor within the automotive industry is highly desirable
Excellent communication and interpersonal skills
Strong organisation and administration abilities
High attention to detail when producing documentation and managing customer information
Ability to work in a fast-paced environment while maintaining accuracy
Strong time management and prioritisation skills
A proactive, motivated approach with the ability to handle challenges with resilience
Benefits of the Service Advisor:
Competitive salary with bonus potential
Overtime opportunities
Birthday day off
23 days annual leave plus bank holidays
Life assurance (4x salary)
Branded uniform and boot allowance
Access to a wide range of employee discounts and perks
Auto-enrolment pension scheme
Enhanced maternity and paternity policies
Employee Assistance Programme and wellbeing support, including 24/7 online GP access
Mental health first aiders within the business
Toolbox insurance
Reward and recognition programmes
Structured annual appraisals and career progression opportunities
Manufacturer training and internal training academy access
Long service recognition
If you are an experienced automotive Service Advisor who thrives in a customer-focused environment and enjoys working in a busy, high-performing team, we would love to hear from you.Contact Sophie Ranson at E3 Recruitment for more information.....Read more...
Automotive Customer Advisor Trafford Park, Manchester
I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, youll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.
What youll be doing:
- Managing all bodywork administration and receptionist duties
- Booking and overseeing the courtesy car diary
- Coordinating the recovery drivers diary
- Handling customer call-backs and enquiries
- Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers
What were looking for:
- Experience in a busy accident repair centre, ideally with Autoflow experience
- Excellent organisational and administration skills
- Great communication skills and a positive, enthusiastic approach
- A strong attention to detail and focus on quality
Benefits
- Salary Circa £30,000
- Bonus available
- MondayThursday: 8:30am 5:30pm
- Friday: 8:30am 4:15pm
- No weekend work
Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90s, is a North West-based, independent, family-run business that works alongside the UKs leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status all delivered with a friendly, supportive team culture.
If youre an organised, people-focused individual who enjoys working in a fast-paced environment, wed love to hear from you!
To apply, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Advisor £30,000 Bodyshop Manchester
Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor....Read more...
HR Advisor – Experienced in ER – Global Engineering & Manufacturing Leader – Huddersfield
An exciting opportunity has arisen for an experienced HR Advisor to join a global Engineering & Manufacturing leader, with multiple locations and a workforce circa of 1,000 employees worldwide. This business is renowned for the manufacturing of quality products, innovation and delivering exceptional engineered solutions, this organisation continues to invest in its people and processes.
The successful HR Advisor will be easily able to commute to Huddersfield from surrounding towns and cities including Leeds, Dewsbury, Halifax, Elland Wakefield and Brighouse.
Key Responsibilities of the HR Advisor:
You will be responsible for managing your own ER Case load
Offer first-line HR advice to managers and employees in line with company policies and current employment legislation
Assist with absence management, performance processes and general employee relations matters
Work closely with HR Team and Training Manager in supporting and developing Managers and Supervisors with training and development of staff
Support wider HR projects and continuous improvement initiatives
For the HR Advisor role, we are keen to receive applications from candidates who have:
Previous experience within a HR Advisor, HR Officer, ER Advisor or Generalist HR role with experience of working in a fast-paced environment, ideally within Manufacturing, Engineering or Blue Collar Environment
A sound understanding of UK employment legislation and HR best practice ideally with experience of working with Trade Unions is advantageous
Strong organisational skills with the ability to manage a varied workload
Excellent interpersonal and communication skills, with confidence engaging stakeholders at all levels
Experience of absence management
CIPD Level 3 as a minimum
Resilient, Tenacious and able to work on there own as well as part of a team
Salary & Benefits:
£40,000 to £48,000 per annum depending on experience
37.5 hours per week
25 Days Annual Leave + Bank Holidays
Company pension contributions of up to 8%
Ongoing training and development within a global organisation with the ability to further develop your career
To apply for the HR Advisor role, please click “Apply Now” and attach an updated copy of your CV. Alternatively, please contact Tracie Norton at E3 Recruitment for more information.
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Parts Advisor – Car Parts / Motor Factor
We are seeking an experienced Parts Advisor / Car Parts Sales Advisor to join a leading automotive aftermarket business specialising in the supply of car parts, vehicle accessories, and motor factor products to both trade and retail customers.
This is a great opportunity for someone with a background in automotive parts sales, motor factors, or vehicle components who enjoys working in a fast-paced, environment.
You'll be part of a friendly, supportive team with a strong reputation in the industry.
Location: Peterborough, Werrington, Whittlesey, Gunthorpe, Yaxley, Crowland, Thorney, Deeping St James, Northborough
Salary – Up to £35k Basic + Bonus + Pension + Benefits + 28 days hols inc BH
Key Responsibilities:
Handle inbound sales calls from trade and retail customers
Identify, advise, and sell the correct car parts, automotive accessories, and components
Accurately process parts orders using internal systems (MAM Autocat experience is a bonus)
Provide excellent customer service and manage product queries and returns
Support the team with dispatch coordination and general warehouse/admin tasks
Candidate Requirements:
Ideally experience in car parts sales, automotive customer service, or motor factor sales
Strong interest in vehicles and good knowledge of car parts
Excellent telephone manner and strong communication skills
Comfortable using Microsoft Office (Word, Excel, Outlook)
Experience using MAM Software, MAM Autocat, or similar cataloguing systems is desirable
Ability to manage multiple tasks and work as part of a team
Apply in Confidence:
To apply for this Parts Advisor / Car Parts Sales Person role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4275RCA Parts Advisor / Car Parts Salesperson....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a Level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz.
Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House- Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
An exciting opportunity has arisen for a Mortgage Advisor to join a well-established mortgage brokerage helping contractors, locums, and self-employed professionals secure tailored mortgage and protection solutions.
As a Mortgage Advisor, you will be advising clients on mortgage options and providing personalised financial guidance to help them achieve their homeownership goals.
This full-time role offers a salary range of £26,000 - £36,000, OTE £70,000 - £80,000 and benefits.
You will be responsible for:
* Conducting client consultations to understand individual financial circumstances.
* Assessing eligibility for various mortgage products and protection plans.
* Preparing and submitting mortgage applications while ensuring compliance with industry regulations.
* Maintaining ongoing relationships with clients to support their evolving financial needs.
* Collaborating with internal teams to identify and secure the best mortgage solutions.
What we are looking for
* Previously worked as a Mortgage Advisor, Mortgage Adviser, Mortgage Consultant, Mortgage Broker, Mortgage Specialist or in a similar role.
* Possess CeMAP qualifications or equivalent.
* Knowledge of the mortgage industry, mortgage products, and lending processes.
* Have experience working in finance and customer service
* Commitment to staying current with regulatory changes and industry developments.
This is a fantastic opportunity to join an ambitious organisation where you can make a real difference in clients' lives.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions.
As a Service Advisor, you will act as the main liaison between customers and the workshop, ensuring service is managed efficiently and customers remain informed throughout the process.
This full-time permanent role offers basic salary range of £28,000 - £32,000 plus bonus of up to £4,000 (OTE £36,000).
You will be responsible for
* Acting as the primary point of contact for customers throughout the service journey
* Preparing jobs thoroughly to ensure vehicle concerns and service requirements are recorded accurately
* Advising customers of any outstanding recalls and arranging the necessary work
* Confirming the repair category such as retail, fleet or warranty before work begins
* Providing regular updates on vehicle progress while it is in the workshop
* Preparing costings for completed work and producing accurate invoices
* Processing walk-in bookings and managing service appointments
* Monitoring expected completion times and informing customers of any delays
* Maintaining accurate vehicle service histories and documentation
* Ensuring invoices and related records are stored correctly
* Ordering parts once approval for work has been received
What we are looking for
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Background in a customer service role.
* Proven experience in an automotive service environment, ideally HGV or light commercial vehicles.
* High level of attention to detail and accuracy when handling service documentation
* Strong problem-solving ability and practical technical awareness
* Working knowledge of Microsoft Office, including intermediate Excel skills
* Ability to analyse information such as workshop data and costing details
* Fluent written and spoken English
Shifts:
* Weekly Hours: 44.5 hours
* Weekdays (Monday - Friday):* 7:00 AM - 4:00 PM
* 8:00 AM - 5:00 PM
* 9:00 AM - 6:00 PM
* Saturday: Every 3rd Saturday, 8:00 AM - 12:00 PM
What's on offer
* Competitive Salary
* 30 days annual leave including bank holidays.
* Additional leave based on service milestones.
* Employer pension scheme and various employee benefits.
* Personal accident cover
* Free Class IV MOT
* Mental Health Support
* Corporate uniform provided.
* Paternity pay - receive full pay for 2 weeks
* EV salary sacrifice scheme
* Cycle-to-work options
* Onsite Parking
* Earn a £1,500 Referral Bonus
* Paid Saturday shifts at enhanced rates.
* Multi-manufacturer training programmes and career development opportunities.
* Working within a supportive, family-oriented organisation.
This is an excellent opportunity for a Service Advisor to join a respected organisation and develop your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Temp-Perm or Permanent | £28,000-£32,000 Office-based | 8:30am-4:30pm Mon–Fri
We’re recruiting for a long-established, friendly SME looking for a People & HR Advisor to become a key part of their small office team. The culture is collaborative and supportive with around 7 people in the office.
This is a rare opportunity to step into a well-established role with a full handover from the current person before they leave the business.
This is not a corporate HR role. It’s a varied, hands-on position focused on keeping the people side of the business running smoothly and supporting a close-knit team day to day.
The role can start on a temporary basis with a view to becoming permanent, or permanent from the outset.
The Role
You’ll be the go to person for day to day HR, payroll and office support, working closely with the leadership team and an external legal provider.
This is a practical role suited to someone who enjoys variety and being relied upon, and who brings a calm, common-sense approach to HR.
Key Responsibilities for the People & HR Advisor
People & HR Advisor
Managing day to-day HR administration for a workforce of approx. 30 people
Carrying out DBS checks and Right to Work checks
Supporting onboarding of employees, freelancers and seasonal staff
Managing maternity and employee lifecycle administration
Acting as first point of contact for general HR queries
Liaising with the external HR advisory partner and implementing updates to employment legislation
Supporting managers with occasional employee matters when required
Administrative and organisational support to the two Directors
Payroll (Part of the role - training available)
Processing monthly payroll for approx. 35 employees and up to 80 during peak season
Maintaining payroll records and liaising with finance where required
Finance & Office Support
Entering invoices and making bank payments
Providing general office and administrative support
Helping wherever needed in a small team environment
About You
This role would suit someone who:
Has previous HR experience
Holds CIPD Level 3 or Level 5 (or equivalent experience)
Is confident supporting day-to-day HR matters
Is happy to take ownership of a small monthly payroll (training available)
Enjoys working in a small, friendly team
Takes a practical and approachable approach to HR
Is organised, proactive and happy to roll their sleeves up
Is confident without being overly corporate or policy-heavy
Payroll experience would be helpful but is not essential
Benefits
30 days holiday plus bank holidays
Flexible full time or term time plus a couple of weeks for the right person
Pension scheme
Friendly and supportive working environment
Full handover and training period
Long term stability in a well-established business
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An exciting opportunity has arisen fora Dispensing Optician to join a family-owned optician and hearing care provider, delivering outstanding customer care and a wide range of eyewear and hearing solutions..
As a Dispensing Optician, you will work in a modern, customer-focused environment where youll be at the forefront of delivering exceptional eyewear and hearing care services.
This role offers a minimum salary of £28,000 for non-qualified Opticians and minimum £33,000 for qualified Opticians.
Training provided for non-qualified candidates and ABDO / GOC fees covered for qualified Dispensing Opticians.
What we are looking for:
* Previously worked as aDispensing Optician, Optical Dispenser, Optical Consultant, Optical Advisor, Dispensing Assistant, Optical Assistant, Optical Sales Advisor, Optical Retail Assistant, Optical Sales Consultantin a similar role.
* Passion for eyewear, style, and delivering a high level of customer care.
* Positive attitude, excellent interpersonal skills, and a professional approach to patient care.
* Strong communication and interpersonal skills.
What's on offer:
* Competitive salary.
* Paid ABDO and/or GOC fees.
* Company pension scheme.
* 28 days holiday including bank holidays,
* Closed on Sundays and Bank Holidays for better work-life balance.
Apply now for this exceptional opportunity to work with a forward-thinking team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Linking Humans is supporting a global consulting organisation that is expanding its enterprise ServiceNow architecture capability in the Middle East. They are looking for an experienced Arabic-speaking ServiceNow Enterprise Architect to act as a strategic advisor to large enterprise clients and guide the evolution of their ServiceNow platforms.
This role focuses on enterprise architecture, platform strategy, governance, and technical leadership, ensuring organisations maximise the value of their ServiceNow investment.
Key Responsibilities Enterprise Architecture & Platform Strategy
- Act as a trusted technical advisor to enterprise clients, shaping platform strategy and long-term architecture
- Guide the evolution of the ServiceNow platform and its integrations with broader enterprise technologies
- Align technology roadmaps with business priorities and digital transformation goals
- Provide architectural governance to ensure solutions meet scalability, security, and best practice standards
Leadership & Delivery Oversight
- Lead and mentor technical teams delivering ServiceNow solutions
- Support incident management and technical escalations when required
- Promote collaboration across sales, delivery, and operations teams
Platform Optimisation & Innovation
- Analyse platform performance and identify opportunities for optimisation and improvement
- Conduct post-implementation reviews and drive continuous improvement initiatives
- Support adoption of technologies such as automation, observability, and AI-driven workflows
Stakeholder Engagement
- Engage with stakeholders from technical teams through to executive leadership
- Deliver presentations, platform reviews and strategic updates
- Build strong client relationships that position the organisation as a trusted transformation partner
Commercial Support
- Identify opportunities to expand ServiceNow capabilities within enterprise accounts
- Contribute to presales discussions and support long-term account growth
Requirements
- Bachelors degree in Computer Science, Information Systems or related field
- ITIL v4 Foundation certification
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) in one or more domains (ITSM, ITOM, CSM, HRSD)
- ServiceNow Certified Technical Architect (CTA) preferred
- Fluent Arabic and English required
Experience
- 10+ years of experience in IT, including 5+ years in enterprise architecture or technical leadership roles
- Strong experience delivering and evolving ServiceNow platforms in large enterprise environments
- Proven experience managing strategic client relationships and guiding platform strategy
- Experience with automation, AI operations, or enterprise integration platforms is advantageous....Read more...
Linking Humans is working with a growing international consulting organisation looking for a ServiceNow Solutions Architect to support presales activities and design enterprise ServiceNow solutions for clients across Africa and the Middle East.
This role combines solution architecture, technical presales, and client advisory, helping organisations design scalable ServiceNow solutions that deliver real business value.
Key Responsibilities
- Lead presales engagements, including solution demonstrations and technical discussions with clients
- Translate business requirements into scalable ServiceNow solution designs
- Design and prototype solutions across modules such as ITSM, ITOM, IRM, HRSD and CSM
- Support RFP/RFI responses, including technical solution design and effort estimation
- Run workshops with stakeholders and act as a trusted advisor during the sales process
- Work closely with sales and technical teams to shape winning proposals
Requirements
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) in at least three areas
- Certified Application Developer (CAD)
- Strong knowledge of ServiceNow architecture, integrations and platform capabilities
- Experience delivering presales demos and supporting bids
Experience
- 5+ years working with ServiceNow in architecture, consulting or presales roles
Additional Information
- Up to 50% travel across Africa and the Middle East may be required
- Interview process includes a technical presentation and solution architecture demonstration....Read more...
Working with a mentor
Observing and learning the current systems/IT in place to assist customer service
Will also carry out one week in six at Manufacturer College
Training:
Block release at Mercedes-Benz Uk, 1 week in 6
NVQ Level 3 in Customer Service Specialist
Training Outcome:To be become a fully qualified Service Advisor and continue to work with us in a small family run business.Employer Description:Specializing in Mercedes-Benz and AMG vehicles. Motor vehicle maintenance and repairs.Working Hours :Monday - Friday 8.30am to 5.00pm. May be required to adjust working hours to fulfil training commitments.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions.Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,436 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION....Read more...
Join our team as a Customer Advisor Apprentice and gain the best of both worlds, developing valuable experience across two key areas of our business: front-of-house Customer Service and the technical world of Parts. Through a combination of hands-on experience and structured training, you’ll build strong communication skills, gain a deeper understanding of our operations, and learn what it takes to deliver exceptional service to our valued customers.Why Apply?
You love engaging and talking with people
A vital, in demand role that will give you future opportunity to progress
A supportive team committed to your growth
A nationally recognised qualification
Top class training
About You:
Positive and friendly attitude
People person who loves working and communicating with their team and customers
Passionate and motivated
Committed to delivering exceptional customer service
If you are ready to develop your skills and start a career with real purpose and rewards, a Scania Customer Advisor Apprenticeship is your next step. Application is simple and quick, apply today!Training:
The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers
The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2, unless exemptions apply
Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level
Training Outcome:At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network.Employer Description:Scania are a world-leading provider of transport solutions, manufacturing heavy vehicles intended for long-distance haulage, regional and local distribution of goods as well as construction and emergency service vehicles, buses and coaches.Scania are a well-known global brand with production facilities in 11 countries in Europe, Asia and South America and assembly plants in 10 countries in Africa, Asia and EuropeWorking Hours :Monday - Friday, 8:00am - 4:30pm.Skills: Communication skills,Motivated,Passionate,Problem solving....Read more...
Senior Accounts Manager
Location: South London (Hybrid)Salary: £52,000
Are you ready to make numbers matter? Join a fast-growing international accounting and consulting firm and work with some of the most exciting hospitality brands in the UK. This is your chance to turn financial data into strategic insight, influence business decisions, and help ambitious companies grow.Responsibilities
Be the trusted financial advisor for your clients, translating numbers into actionable strategies.Oversee management accounts, forecasts, cashflow, and audits.Lead and mentor back-office team, fostering quality, compliance, and continuous improvement.
Candidate Profile
Experienced in UK accounting, with solid exposure to management accounts, forecasting, and reconciliations.Confident in client-facing roles, curious about the business, and commercially minded.A natural leader - resilient, accountable, and ready to guide your team.Bonus points if you’ve worked in hospitality or SaaS, or have experience with Business Central.
Join a team that values your expertise, challenges you, and celebrates success. Make an impact - not just on the numbers, but on the businesses you support.....Read more...
Linking Humans is working with a growing international consulting organisation that is expanding its ServiceNow practice across the Middle East and Africa. They are looking for an experienced ServiceNow Presales Solutions Architect to lead technical presales engagements and design scalable ServiceNow solutions for enterprise clients.
This role combines solution architecture, presales leadership, and client advisory, helping organisations translate business challenges into effective ServiceNow platform solutions.
Key Responsibilities Presales & Solution Design
- Deliver tailored ServiceNow demonstrations aligned to client requirements
- Engage with stakeholders to understand business challenges and translate them into scalable platform solutions
Solution Architecture
- Design and prototype solutions across ServiceNow modules including ITSM, ITOM, IRM, HRSD and CSM
- Ensure solutions follow ServiceNow architectural best practices
- Lead solution workshops and support the transition from presales into delivery teams
Bid & Proposal Support
- Contribute to RFP and RFI responses, including technical design and effort estimation
- Work with sales and delivery teams to develop winning proposals
Client Engagement
- Act as a trusted advisor to clients throughout the presales process
- Facilitate workshops and discussions with both technical and business stakeholders
Requirements
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) in at least three ServiceNow modules
- Certified Application Developer (CAD)
- Strong understanding of ServiceNow architecture and integrations
- Experience supporting presales cycles, demos and bid responses
Experience
- 5+ years of ServiceNow experience in architecture, consulting or presales roles
- Proven ability to design enterprise solutions and present them to stakeholders
Additional Information
- Up to 50% travel across the Middle East and Africa may be required
- Interview process includes a technical presentation and architecture demonstration....Read more...
Customer Service Advisor – Talke Salary: £25,400 + performance bonus (after 6 months)Due to continued growth, we are recruiting Customer Service Advisors to join a successful and expanding company based in Talke. This is an excellent opportunity to join a supportive, family-run business that prides itself on delivering outstanding customer service across the UK.With the company entering its 11th year of trading and exciting growth plans ahead, this is a great time to join a business that offers ongoing training, development and genuine career progression.Previous customer service experience is preferred; however, if you are confident on the phone, enjoy helping people and thrive in a fast-paced environment, this could be the role for you.
About the CompanyOur client is a leading independent company operating on a national basis. Customer service is at the heart of everything they do, and they have built a strong reputation for delivering a competitive service and exceptional customer care.They believe every employee is a valued part of the team and work hard to create a supportive and positive working environment.
Key Responsibilities
Handling a high volume of incoming customer callsResponding to customer queries via telephone and emailResolving customer issues efficiently and professionallyManaging and resolving complaints with empathy and understandingLiaising with external contractors to arrange resolutionsPromoting the benefits of the company’s services to customersSupporting with contract renewals and customer retentionMaintaining accurate customer records using the in-house system
Skills and Experience
Previous experience dealing with customers on the telephoneExcellent communication and listening skillsAbility to manage difficult calls and complaints professionallyPassion for providing excellent customer serviceStrong problem-solving skillsAbility to work in a fast-paced environmentGood PC and system skillsTeam player with a positive attitudeAbility to remain calm under pressureDue to the location, own transport is preferred
Working Hours
Week 1: 8:00am – 4:30pmWeek 2: 9:00am – 5:30pmWeek 3: 10:30am – 7:00pm1 in 3 Saturdays per month (9:00am – 5:00pm) with a day off in lieu
Package and Benefits
£25,400 salary plus performance bonus after 6 months20 days holiday plus Bank HolidaysOnsite parkingOngoing training and developmentExcellent career progression opportunitiesRecreational breakout areasCompany events and team daysEmployee recognition awardsSupportive and friendly working environment
If you are looking for a customer service role within a growing business that values its employees and offers long-term career opportunities, we would love to hear from youFollow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE – £25,400 plus performance bonus....Read more...
The Business Administrator role will be instrumental in managing and enhancing customer relationships within the financial sector. The role aims to ensure customer satisfaction by delivering exceptional customer service.
The Business Administrator will provide full administrative support to the mortgage team, ensuring all data is accurately recorded and handled in the correct manner. Accurately managing and updating in-house CRM systems on a regular basis. Supporting the mortgage brokers with day-to-day tasks, client administration and mortgage application support.
Key Responsibilities:
Providing administrative support to the mortgage department
Accurately compiling and storing client case files in a compliant manner
Regularly updating the in-house CRM systems to ensure they are kept up to date in a timely manner
Answering the telephone and assisting clients as appropriate
Managing team diaries and booking appointments
Chasing up mortgage applications directly with lenders
Uploading supporting documents to lenders portal for client cases
Liaising with existing client base to ensure timely and prompt contact for mortgage review
Training:
The learner will be studying the Business Administration Level 3 Apprenticeship Standard qualification
Training Outcome:Career progression possible in time to the role of Mortgage & Protection Advisor.Employer Description:NKT Financial Solutions was founded in 2007 and offers expert advice to individuals and businesses covering everything from pensions, savings and investments to insurances and mortgages.Working Hours :Monday - Friday, 9.00am - 5.00pm. 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Attention to detail,Customer care skills....Read more...
We offer two exciting pathways: Fitter and Machinist, each with its own focus and opportunities.
Fitter - Fitters put together components & sub-assemblies that go into the aircraft on our customers’ final assembly lines. Fitters work to manufacturing & engineering instructions/drawings & will use skills including drilling, reaming & countersinking; Riveting & bolting; Using automated/robotic drilling equipment; Functional testing of mechanical systems
Machinist - Our Integrated Machining Facility at Western Approach focuses on the manufacture of composite wing spars. Skills/knowledge developed will include operating 3, 4 & 5 axis CNC Milling machine tools; Operating co-ordinate measuring machines (CMM), conventional & digital measuring equipment; Understanding processes, procedures & engineering drawings
Programme Structure:
Year 1 - is all about getting you ready to hit the ground running. You’ll build the core skills, knowledge, and confidence you need to succeed in years 2&3 - with the right mix of learning, support, and hands-on prep to make it happen. You'll split your time working offsite at college completing your foundation training as well as working onsite
Years 2 & 3 - You’ll rotate through different areas of the business, gaining hands-on experience and expanding your knowledge along the way. You’ll have regular check-ins with your GKN training advisor to track your progress, all while continuing your college studies one day a week
Year 4 - In your final placement, you’ll focus on your final department, build specialist skills, and complete your final assessments - all leading to your apprenticeship qualification
Training:Aerospace Engineering Technician Level 3.
Year 1 - is all about getting you ready to hit the ground running. You’ll build the core skills, knowledge, and confidence you need to succeed in years 2&3 - with the right mix of learning, support, and hands-on prep to make it happen. You'll split your time working offsite at Weston college completing your foundation training as well as working onsite
Years 2 & 3 - You’ll rotate through different areas of the business, gaining hands-on experience and expanding your knowledge along the way. You’ll have regular check-ins with your GKN training advisor to track your progress, all while continuing your college studies one day a week
Year 4 - In your final placement, you’ll focus on your final department, build specialist skills, and complete your final assessments - all leading to your apprenticeship qualification
Training Outcome:Skilled Aircraft Fitter, Machinist or Maintenance Technician.Employer Description:GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.Working Hours :Monday to Friday, 07:30 - 15:30Skills: Problem solving skills,Team working,Willingness to learn,Positive attitude,Curiosity....Read more...
Advising customers
Processing orders
Receiving stock
Showroom and Trade Counter upkeep and branch household duties
Additional projects to include working with Microsoft Excel and Word
Attending and helping with professional events
Increasing existing customer base
Training:
City & Guilds Level 2 Customer Service Practitioner (or equivalent)
Full on-the-job training and support
Consistent and regular onsite support from our PHC Training manager
ERR workbook
Functional Skills in maths, English, and ICT- depending on your prior GCSE results
Training Outcome:
After initial apprenticeship, become a valued member of our Trade Sales, either via the phone or counter
Chance to progress to various other positions
Employer Description:PHC Parts is looking for an Apprentice Technical Sales Advisor to begin their journey within our ever growing heating and plumbing merchant business.Working Hours :40 hours per week Monday - Friday. Flexible but can be between 7.30am and 6.30pm.
1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Enthusiastic,Able to listen and to adapt....Read more...
HR Business Partner - Up to £60,000 The Role:We are looking for an experienced HR Business Partner to join a premium organisation supporting teams who deliver services to high-net-worth clientele. Candidates with a background in luxury hospitality or private healthcare would be particularly well suited to this environment.Key Responsibilities:
Partner with senior leaders to deliver a proactive HR service across multiple venues.Provide guidance and support on Employee Relations matters, including disciplinary, grievance, absence management, and performance issues.Manage and support the end-to-end recruitment process, ensuring a positive candidate experience and helping attract high-quality talent.Work closely with managers to drive performance management, employee engagement, and team development.Ensure HR processes, policies, and employee documentation remain compliant with employment law and industry regulations.Support onboarding, probation reviews, and employee lifecycle processes.Assist with HR reporting, audits, and maintaining accurate HR systems and records.
Candidate Profile:
Previous experience in an HR Business Partner / Senior HR Advisor role.Experience supporting multiple sites or venues is highly desirable.Strong background in Employee Relations and recruitment.Ideally from luxury hospitality, private healthcare, or a similar high-end service environment.Confident working with senior stakeholders and supporting operational teams.
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666....Read more...
As part of the sales support team, you’ll help ensure our customers receive exceptional service by assisting with enquiries, processing orders, maintaining records, and supporting daily administrative tasks.
What You’ll Be Doing:
Supporting the sales and customer service teams with administrative tasks
Managing customer emails, calls, and general enquiries
Processing sales orders and updating internal systems
Preparing quotations, invoices, and other documents
Maintaining accurate customer and product information
Assisting with reporting, data entry, and general office duties
Working closely with the marketing team and colleagues across the business to ensure smooth operations
What We Offer:
Fully funded Level 3 Business Administrator apprenticeship
Hands-on training and mentoring from experienced colleagues
A supportive, friendly work environment
Opportunities for progression after completion
20% paid time for off-the-job apprenticeship training
Training:
Delivery will take place at Alliance Learning Horwich Business Park, Chorley New Rd, Horwich, Bolton BL6 5UE
One day every three weeks
Training Outcome:
Possible progression to Sales Administrator, Customer Service Advisor, Sales Coordinator, Office Administrator, or Team Assistant
Employer Description:Greater Manchester based Backer Heatrod is the UK’s leading manufacturer of heating elements and associated process heating equipment required for your industrial heating applications. Having recently moved into a brand new, environmentally conscious production facility in Bolton we are uniquely positioned to provide electric products and solutions using manufacturing processes which are sympathetic to our precious environment. "Renewable ways to make renewable energy friendly equipment".Working Hours :Monday - Thursday, 7.30am - 4.00pm and Friday, 7.30am 12.50pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,A positive attitude,Willingness to learn....Read more...
You will work closely with a range of departments—including Engineering Scheduling, HR, Utilities (UT), and Operations—to ensure the smooth and efficient running of daily business activities.As part of your apprenticeship, you will gain hands-on experience, develop key administrative skills, and support critical business functions while working towards a recognised qualification.
Key Responsibilities:
Engineer Scheduling Support Assist with coordinating and scheduling engineers for jobs, appointments, and site visits; Maintain accurate records of engineer availability, workload, and allocations; Communicate with internal teams and customers to confirm appointments and updates.
HR Support - the HR team with recruitment administration, onboarding tasks, and employee documentation; Build a strong social media presence to support recruitment; Help maintain employee records, training logs, and compliance files; Assist with organising training sessions, staff communications, and HR initiatives.
Operations Support Provide - administrative support the Operations teams to ensure efficient workflow; Help log, track, and process operational tasks, service requests, and documentation; Support with reporting, data entry, and maintaining accurate operational databases.
General Business Support - Handle incoming enquiries via phone and email, ensuring timely and professional responses; Assist with producing reports, updating spreadsheets, and preparing internal documents; Contribute to continuous improvement by identifying opportunities to streamline processes; Provide general office support including filing, scanning, meeting coordination, and system updates.
Training Outcome:Opportunity to build a strong foundation for future roles such as:
HR Advisor
Operations Assistant
Scheduler / Planning Coordinator
Business Support Officer
Compliance Administrator
Employer Description:AC Electrical (NW) Ltd The provision of electrical contracting services to commercial and domestic sectors across the UK, encompassing maintenance and energy-saving solutions such as workplace and domestic car chargers and solar panels, alongside the delivery of full turnkey retail fit-outs, providing end-to-end project solutions from project design through to completion of services. Working Hours :Monday – Friday 8:30am – 5:00pmSkills: Communication skills,IT skills,Attention to detail,Team working,Initiative....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers, both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/Management
Processing warranty claims and payment
Identifying partsBusiness development/ planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics, including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Parts process specialist
Parts supervisor
Parts manager
After sales manager
May lead to sales executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
