A global Chemical Manufacturer, renowned for its cutting-edge product development and innovative solutions, is on the lookout for a dedicated SHE Advisor to join their dynamic team at their site in the Blackpool area!
About the Company: They are a world leader in supplying smarter and more sustainable manufacturing solutions across diverse sectors, including technology, aerospace, automotive, energy, oil and gas, medical, and more. Their commitment to excellence means that every day presents new and exciting challenges as a SHE Advisor!
Annual Salary and Benefits Package
Annual Salary up to £55,000
37 Days Annual Leave (Inclusive on Bank Holidays)
Up to 14% Employer Pension Contribution
Private Medical Insurance
Discretionary Annual Bonus
Death In Service x 4 Salary
Travel Expenses Paid (Including Mileage)
Key Role of the SHE Advisor
The role of the SHE Advisor is to ensure compliance to company standards and legislation across the facilities and to drive continuous improvement culture. The SHE Advisor will be supporting the following areas of the business; Industrialization, Quality Control, Medical, research & Development, Engineering Maintenance, Warehouse and Offices.
You will also be responsible for other sites across the UK.
Responsibilities
To ensure all accidents and incidents are reported to the HSE under RIDDOR, EA and wider business.
Providing site level SHE support for related matters.
Act as an influential leader to embed the intervention culture of the plant and to coach peers.
Attend any facility SHE Meetings to promote matters.
To establish SHE self-assessment audit programmes.
Support site safety reviews, inspections, audits and accident an incident investigations.
Essential Criteria for the SHE Advisor
NEBOSH Diploma
Experience of working with external stakeholders and regulators
Manufacturing experience
Issuing EA Permits
Worked in highly hazardous areas (COMAH)
IOSH Membership
Apply now: To apply for the position of SHE Advisor, please submit your CV direct for review!
....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Internal Sales Parts Advisor
Are you looking to enhance your career as a Parts Advisor / Internal Sales Parts Advisor with a specialist Motor Factor / Parts Business specialising in Commercial Vehicle Parts.
As an Internal Commercial Parts Advisor, you will be joining a company that offers a vibrant, supportive work culture and excellent career development opportunities? This is a fantastic chance to join a company that values its employees and offers great benefits!
As an Internal Sales Parts Advisor, your primary role will be to assist customers with Commercial Vehicle Parts and accessories enquiries, provide basic technical advice, process orders, and nurture strong customer relationships.
Ideally Located – Middlesbrough, Malton, Billingham, Stockton on Tees, Thornaby on Tees, Eaglescliffe, Ingleby, Barwick, Yarm, Darlington, Guisborough, Skelton in Cleveland, Hartlepool
Salary – Up to £35K + Commission + Pension + 20 Days annual leave (Plus BH 28days total) + No Weekends
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries.
Provide excellent customer service and technical advice.
Handle customer orders and maintain regular communication regarding updates.
Proactively make outbound calls to update customers on their orders.
Develop and grow customer accounts.
Process and manage orders efficiently, keeping internal systems updated.
Requirements:
Previous experience as a Parts Advisor or Commercial Vehicle Parts Advisor.
Strong communication and customer service skills.
Ability to build and maintain strong relationships with customers.
Proficient with computer systems for order processing and tracking.
Apply in Confidence:
To apply for this Internal Sales Parts Advisor role please forward your CV to Robert Cox at Glen Callum Associates Ltd on or 07398 204832
Job Ref: 4185RC - Internal Sales Parts Advisor....Read more...
Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the FMCG manufacturing facilites.Following further growth at their factory based local to the Skelmersdale area of Manchester, our client is now seeking to appoint a HSE advisor, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.What’s in it for you as HSE Advisor:
Basic salary of upto 50k per annum
6% Matched Pension
KPI Driven Bonus
Location - Skelmersdale area (Commutable from Manchester, Wigan, St Helens, Warrington)
Days based position – Monday to Friday
Further training and personal development specific to the positions, e.g. IEMA, health and safety training development
Key Responsibilities of HSE Advisor include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews & Manage SHE Assure, progress actions.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Essential Qualifications & Experience of HSE Advisor:
NEBOSH Diploma or equivalent
Excellent communication skills
Highly organised with exceptional attention to detail
Previous experience with ISO 45001, 14001 management systems
Experience of undertaking H & S, or HSE/SHE responsibilities
This position would suit HSE Advisor, HSEQ Advisor, HSEQ Manager....Read more...
Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the FMCG manufacturing facilites.Following further growth at their factory based local to the Skelmersdale area of Manchester, our client is now seeking to appoint a Health Safety Environment Advisor, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.What’s in it for you as Health Safety Environment Advisor
Basic salary of upto 52k per annum
6% Matched Pension
KPI Driven Bonus
Location - Skelmersdale area (Commutable from Manchester, Wigan, St Helens, Warrington)
Days based position – Monday to Friday
Further training and personal development specific to the positions, e.g. IEMA, health and safety training development
Key Responsibilities of Health Safety Environment Advisor Include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews & Manage SHE Assure, progress actions.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Essential Qualifications & Experience of Health Safety Environment Advisor:
NEBOSH Diploma or equivalent
Excellent communication skills
Highly organised with exceptional attention to detail
Previous experience with ISO 45001, 14001 management systems
Experience of undertaking H & S, or HSE/SHE responsibilities
This position would suit HSE Advisor, HSEQ Advisor, HSEQ Manager....Read more...
Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the FMCG manufacturing facilites.Following further growth at their factory based local to the Skelmersdale area of Manchester, our client is now seeking to appoint a HSE advisor, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.What’s in it for you as HSE Advisor:
Basic salary of upto 50k per annum
6% Matched Pension
KPI Driven Bonus
Location - Skelmersdale area (Commutable from Manchester, Wigan, St Helens, Warrington)
Days based position – Monday to Friday
Further training and personal development specific to the positions, e.g. IEMA, health and safety training development
Key Responsibilities of HSE Advisor include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews & Manage SHE Assure, progress actions.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Essential Qualifications & Experience of HSE Advisor:
NEBOSH Diploma or equivalent
Excellent communication skills
Highly organised with exceptional attention to detail
Previous experience with ISO 45001, 14001 management systems
Experience of undertaking H & S, or HSE/SHE responsibilities
This position would suit HSE Advisor, HSEQ Advisor, HSEQ Manager....Read more...
A globally leading Pharmaceutical Manufacturer based in the Huddersfield area for looking for an SHE Advisor to join their team!
They are renowned for their commitment to delivering innovative products that add value to the lives of their customers worldwide. With continuous growth driven by ongoing development and investment, it is an exciting time to join their team as an SHE Advisor at their COMAH site.
Salary and Benefits of the SHE Advisor
Annual Salary up to £40,000 (DOE)
Performance Related Annual Bonus
Private Medical Insurance
Competitive Company Pension Scheme
33 Days Annual Leave
Life Assurance Policy
Business & Travel Insurance
Other Benefits Also!
Role of the SHE Advisor
As the SHE Advisor, you will be involved in developing and implementing new Health & Safety focused procedures to promote continuous improvement with regards to Audits, Compliance and other Health & Safety procedures and legislation that is applicable to the site.
You will directly report into the Health & Safety Manager and will be expected to advise, inspect and supervise contractor activity for the site construction and installation project. Additionally, you would be required to both monitor and analyse different works taking place as well as working closely with key service providers of the business.
Key Responsibilities:
To provide advise on relevant regulation and compliance to the different departments based on site.
To act as a subject matter expert within Health, Safety and Environment in all related areas in order to support different teams, supervisors and managers.
Lead safety reviews, inspections, audits and accident and investigations.
Successfully work towards site KPI’s and to be able to generate KPI’s to be monitored towards Health and Safety improvements.
To identify operational training and coaching needs.
Essential Criteria of the SHE Advisor:
A NEBOSH qualification is required
A Degree in a relevant scientific field is required
Strong working knowledge of Process Safety
Vast understanding of COMAH Regulations as well as having worked on a COMAH Site within a Health & Safety role.
Good understanding of both Human Factors and Occupational Health, Safety and Environmental factors.
How to Apply: If this position of the SHE Advisor sounds like something that could be of interest, submit your CV to apply direct!
....Read more...
Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the UK.Following further growth at their factory based local to the Lutterworth area of Leicester, our client is now seeking to appoint a HSE advisor, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.This presents an outstanding opportunity for an experienced HSE coordinator / advisor or HSE administrator to transfer knowledge and experience from other, or similar industries.What’s in it for you as HSE Advisor:
Basic salary of £48k-£50k per annum (subject to experience and qualifications)
Further training and personal development specific to the positions, e.g. IEMA, health and safety training development
Company pension matched up to 8%, share option scheme, 33 days holiday etc
Days based position – Monday to Friday
Key Responsibilities of HSE Advisor include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews & Manage SHE Assure, progress actions.
Ensure Factory Risk Assessments are up to date and compliant.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Provide accurate, timely and technical advice to colleagues in resolving issues in H&S and reducing environmental impact.
Use data to identify and prioritise issues that affect the business, establish their root cause, and provide findings and recommendations for business improvement.
Manage occupational health monitoring in line with the business policies.
Essential Qualifications & Experience of HSE Advisor:
NEBOSH General Certificate
Excellent communication skills
Highly organised with exceptional attention to detail
Previous experience with ISO 45001, 14001 management systems
Experience of undertaking H & S, or HSE/SHE responsibilities
Please apply now!....Read more...
Our client is an industry leading manufacturing business with a multimillion-pound turnover and impressive growth plans, supported with large scale investment, and an existing established network of manufacturing facilities across the UK.Following further growth at their factory based local to the Lutterworth area of Leicester, our client is now seeking to appoint a HSE advisor, to coordinate and manage integrated management systems related to Health, Safety, Environmental processes, and compliance within the factory, embedding and developing ways of working specific to factory and manufacturing operations.This presents an outstanding opportunity for an experienced HSE coordinator / advisor or HSE administrator to transfer knowledge and experience from other, or similar industries.What’s in it for you as HSE Advisor:
Basic salary of £48k-£50k per annum (subject to experience and qualifications)
Further training and personal development specific to the positions, e.g. IEMA, health and safety training development
Company pension matched up to 8%, share option scheme, 33 days holiday etc
Days based position – Monday to Friday
Key Responsibilities of HSE Advisor include:
Promote a culture where the health and safety and wellbeing of colleagues is the absolute priority.
Ensure all statutory obligations, company policies and procedures are understood and adhered to, by all direct reports, always.
Track progress of SHE Assure actions for the team.
Carry out SSOP reviews & Manage SHE Assure, progress actions.
Ensure Factory Risk Assessments are up to date and compliant.
Work with the factory team to implement the strategic plan for the site.
Audit the Integrated Management System (IMS).
Collate process and report all factory HSE data.
Manage skills matrix and course bookings.
Collaborate with all business stakeholders to ensure the Safety Health & Environment Strategy is delivered and all relevant legislation is always compiled to.
Provide accurate, timely and technical advice to colleagues in resolving issues in H&S and reducing environmental impact.
Use data to identify and prioritise issues that affect the business, establish their root cause, and provide findings and recommendations for business improvement.
Manage occupational health monitoring in line with the business policies.
Essential Qualifications & Experience of HSE Advisor:
IOSH certificate, or above, e.g IOSH or NEBOSH – Nebosh training can and will be provided along with career progression opportunities within the wider business
Excellent communication skills
Highly organised with exceptional attention to detail
Previous experience with ISO 45001, 14001 management systems
Experience of undertaking H & S, or HSE/SHE responsibilities
Please apply now!....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset. The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.The Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:
Full TimeMonday-Friday, 8AM-5PMMust work one out of three Saturdays, 9AM-1PM
Pay Rate for a Customer Service Advisor:
Full TimeUp to £27,000 per annum DOEChristmas bonusAdditional bonus structure dependant on sales
Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukAlternatively, email, text or WhatsApp your contact details and we will call you back – 07534 152293 - Quote TEATWCSA/40Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
Parts Advisor - Commercial Vehicle
Are you an experienced Parts Advisor with Commercial Vehicle experience looking to enhance your career with a well-established company? Do you have a passion for commercial vehicle parts and accessories and a drive to deliver excellent customer service? If so, we have the perfect opportunity for you!
We are currently seeking a Commercial Vehicle Parts Advisor with at least 2 years’ experience to join our team at a leading business specialising in the sale of a comprehensive range of commercial vehicle parts and accessories. The company offers a vibrant working environment with a dynamic culture that values innovation, customer service, and employee engagement. As part of the team, you’ll have the chance to make a real impact while benefiting from the company’s Employee Ownership Trust, allowing you to own shares in the business!
Location: Easily commutable from Retford, Doncaster, Bawtry, Gainsborough, Worksop, Rotherham, Tuxford, Rampton, Lincoln, Newark on Trent, Chesterfield, Clowne.
Salary: OTE: £47K (basic up to £40K DOE) + Pension scheme + 20 days holiday (28 days total including Bank Holidays) + Employee Ownership Trust + Free onsite parking.
The Role:
As a Commercial Vehicle Parts Advisor, you will be the key point of contact for customers seeking expert advice on commercial vehicle parts. You will help process orders, manage customer relationships, and contribute to the growth of customer accounts.
Key Responsibilities:
Assist customers with commercial vehicle parts enquiries, offering expert advice and solutions.
Utilise your experience as a Parts Advisor to meet customer needs effectively and professionally.
Make outbound calls to update customers on order statuses and ensure complete satisfaction.
Develop and grow customer accounts through excellent relationship management.
Process customer orders accurately and in a timely manner.
Maintain up-to-date records of customer information and order details in the company’s systems.
Skills and Experience:
Minimum 2 years’ experience as a Parts Advisor, ideally within the commercial vehicle sector.
Strong knowledge of commercial vehicle parts and accessories.
Excellent customer service skills with the ability to communicate effectively.
Comfortable making outbound calls to provide updates and resolve queries.
Experience in building and managing customer accounts.
Proficient in using computer systems for order processing and customer data management.
Strong organisational skills with a keen eye for detail.
How to Apply:
If you’re ready to take the next step in your career, we’d love to hear from you! To apply for this role, please send your CV to Robert Cox at or call Rob directly on 07398 204832 for a chat.
Glen Callum Associates Ltd – Automotive Aftermarket Recruitment Specialists
JOB REF: 4214RC Parts Advisor – Commercial Vehicle....Read more...
The Company
Regional Clinical Advisor
Leading manufacturer of wound care a compression therapy solutions.
Expanding business with ambitious growth plans.
Cutting edge technology.
Well respected business with excellent reputation for service and delivery
Benefits of the Regional Clinical Advisor
£44k-£53k basic salary DOE plus approx. £11.5k bonus
Car or £780PM allowance
Pension (up to 10% contribution)
Life assurance and private healthcare and many other benefits
25 Days Annual Leave
The Role:
Regional Clinical Advisor
Providing clinical support and expertise to Territory Managers and customers on the effective and appropriate use of those wound care and compression products.
Support regional sales from a therapy as well as a commercial perspective.
Use clinical evidence, case study materials and knowledge of underlying pathology to support product choice and usage.
Support sales evaluations, having first encouraged clinicians to embrace the clinical evidence which supports use of their products.
This role is working from home and covers the Black Country, Birmingham and Solihull, Hereford and Worcester, Staffordshire and Stoke on Trent, Shropshire Telford and Wrekin, Betsi Cadwaladr
The Ideal Person: Regional Clinical Advisor
Must have nursing experience ideally within wound/leg ulcer management, lymphoedema - must be passionate about this.
Ideally you will have an active PIN.
Ideally you will have some commercial experience but not essential.
Must have self-motivation - enthusiastic self-starter, committed and motivated by own work.
Commitment to results - Focused on goals & objectives, monitoring progress & actions shortfalls.
Ability to build strong and productive relationships based on trust and integrity.
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
Are you passionate about leading the way in Safety, Health and Environment? A world leader in supplying smarter and more sustainable manufacturing solutions across diverse sectors, including technology, aerospace, automotive, energy, oil and gas, medical, and more are looking for a SHE Advisor to join their team at their site near the Blackpool area.
Their commitment to excellence means that every day presents new and exciting challenges as a SHE Advisor!
Annual Salary and Benefits Package of the SHE Advisor
Annual Salary up to £55,000
37 Days Annual Leave (Inclusive on Bank Holidays)
Up to 14% Employer Pension Contribution
Private Medical Insurance
Discretionary Annual Bonus
Death In Service x 4 Salary
Key Role of the SHE Advisor
The role of the SHE Advisor is to ensure compliance to company standards and legislation across the facilities and to drive continuous improvement culture. This role will be based at one site near the Blackpool area.
Responsibilities
To ensure all accidents and incidents are reported to the HSE under RIDDOR, EA and wider business.
Carry out regular reviews on SHE action management to ensure action closure is timely, escalating any overdues and issues to the Plant Manager
To support the identification, development and delivery of EHS training needs
Identify PPE requirements and establish an approved list of PPE to reduce and mitigate risks associated with the facility.
Engagement with stakeholders and regulatory authorities (for example HSE, EA, Emergency services).
Carry out all regulatory reporting requirements for the site of an EHS nature, ensuring compliance to any reporting conditions of permits.
Responsible for ensuring the site has assessed and made arrangements for dealing with any type of emergency scenario that may be applicable to the facility.
Essential Criteria for the SHE Advisor
NEBOSH Certificate
Experience of working with external stakeholders and regulators
Manufacturing experience
Issuing EA Permits
Worked in highly hazardous areas (COMAH)
IOSH Membership (Or Working Towards)
Apply now: To apply for the position of SHE Advisor, please submit your CV direct for review!
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A global Chemical Manufacturer, renowned for its cutting-edge product development and innovative solutions, is on the lookout for a dedicated Lead SHE Advisor to join their dynamic team at their site in the Blackpool area!
About the Company: They are a world leader in supplying smarter and more sustainable manufacturing solutions across diverse sectors, including technology, aerospace, automotive, energy, oil and gas, medical, and more. Their commitment to excellence means that every day presents new and exciting challenges as a Lead SHE Advisor!
Annual Salary and Benefits Package
Annual Salary up to £68,000
37 Days Annual Leave (Inclusive on Bank Holidays)
Up to 14% Employer Pension Contribution
Private Medical Insurance
Discretionary Annual Bonus
Death In Service x 4 Salary
Key Role of the Lead SHE Advisor
The role of the Lead SHE Advisor is a senior position, responsible for ensuring compliance to company standards and legislation across the facilities and to drive continuous improvement culture.
The Lead SHE Advisor will be supporting the following areas of the business, Industrialization, Quality Control, Medical, research & Development, Engineering Maintenance, Warehouse and Offices.
You will also be responsible for other sites across the UK and other SHE Advisors within the team.
Responsibilities
Responsible for maintaining the plant’s ‘licence to operate’; ensuring COMAH compliance, environmental permitting compliance, process safety management and effective regulator management (especially HSE & EA)
To act as the SME For all SHE topics for the site.
Providing site level SHE supports for related matters.
Act as an influential leader to embed the intervention culture of the plant and to coach peers.
Attend any facility SHE Meetings to promote matters.
Provide expert guidance, coaching and support in SHE excellence to the plant and the wider organisation, in areas of assigned subject matter expertise (including COMAH).
Essential Criteria for the Lead SHE Advisor
NEBOSH Diploma
IEMA Certificate
Extensive Process Safety knowledge
Experience of working with external stakeholders and regulators
Chemical Manufacturing experience
Issuing EA Permits
Proven experience of working in highly hazardous areas (COMAH)
Apply now: To apply for the position of Lead SHE Advisor, please submit your CV direct for review!
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As Customer Service Advisor, you will be key to the delivery of the core business, and sitting in the heart of the company. The role presents opportunities to be involved in cross-departmental work and gain knowledge in other areas of the business, allowing you to expand and develop your skill sets. The advisor role will involve working as part of a team of advisors as the initial point of contact for customers, providing the required level of response, in a professional and efficient manner. The advisor will have ‘hands on’ customer contact experience, have excellent customer focus and outstanding interpersonal skills. The advisor will be positive, proactive and enthusiastic, have a sense of humour and enjoy working as part of a team. This position is a full time, permanent position, working for our client on the outskirts of Stratford upon Avon. The role is hybrid (2 days in the office) and there are lots of excellent benefits offered too.
As Customer Service Advisor, you be responsible for:
Acting as first point of contact for all incoming member regulatory queries
Delivering advice & technical support to customers
Being fully aware of and actively promote the company’s service offering, liaising with relevant departments as appropriate to find the best solution for the customer
Participating and presenting at member workshops and seminars
Processing data forms and playing a pivotal role in the data round process
Developing a detailed knowledge of the data submission process and producer responsibility regulations, with the option to further specialise and hone knowledge in particular areas of interest
Personally managing a portfolio of accounts to ensure the appropriate level of service is provided
As Customer Service Advisor, you must be/have:
Customer service experience in a call centre or professional environment
Ability to manage and prioritise own workload, and to multi-task
Ability to pick up, retain and deliver technical and regulatory information
IT Literate: Word, Excel, PowerPoint
Strong communication and negotiation skills
Polite and professional at all times
Highly numerate and able to analyse complex information
Customer focused with drive to provide the highest level of customer satisfaction
Positive, proactive, enthusiastic and approachable
Excellent interpersonal skills
Flexibility and adaptability
What’s in it for you?
Very flexible hybrid working
Annual discretionary bonus up to 10%
25 days holiday with option to buy sell holiday (up to 10 days annual leave)
Access to voluntary benefits including private medical insurance, cycle to work scheme, subsidised gym membership
Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
Pension scheme up to 8% employer contribution
Access to reward & discount platform
Wellbeing initiatives
Volunteering day
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The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:
Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House - Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme. Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House – Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
Understanding your customers and the business
Developing knowledge of relevant regulations and legislation
Using appropriate resources and technology to meet the needs of customers
Keeping up to date with the most recent product information
Resolving challenges
Understanding the extended customer journey
Understanding how to apply different skills and behaviours in various different situations
Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
Apply knowledge and skills to find solutions to complex challenges
Analyse service levels and develop options for improvement
Training:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Customer Support Executive
Front of House - Brand Representative
Customer Service expert leading to after sales, service advisor or parts advisor
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
· Understanding your customers and the business
· Developing knowledge of relevant regulations and legislation
· Using appropriate resources and technology to meet the needs of customers
· Keeping up to date with the most recent product information
· Resolving challenges
· Understanding the extended customer journey
· Understanding how to apply different skills and behaviours in various different situations
· Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
· Apply knowledge and skills to find solutions to complex challenges
· Analyse service levels and develop options for improvementTraining:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
· Customer Support Executive
· Front of House – Brand Representative
· Customer Service expert leading to after sales, service advisor or parts advisorEmployer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Permanent position, well established company who are growing, 31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service (pro rata), Bonus scheme, Life Assurance, Colleague Auto-enrolment Pension Scheme with employer contribution,
We are looking to recruit a Service Advisor for a well-established, growing company based in Hull.
We welcome applications from the automotive industry, car dealership backgrounds or in a similar manufacturing role. From Service Advisors to Parts Advisors.
Key Duties of the Service Advisor Role:
Booking in work within the capacity and capabilities of the department.
Creating raising job cards, invoices for work carried out, processing paperwork and taking payments
Liaising with customers, keeping them informed of job progress and completion. Gaining authorisation and order numbers where necessary.
Dealing with customer queries in a professional and timely manner.
Liaising with service and parts colleagues, ensuring a good communication and understanding of each others needs at all times.
Outbound calls to customers reminding of scheduled maintenance, but also promoting new products and services.
Customer Relationship Management (CRM) including database maintenance.
Key Skills for the Service Advisor role:
Have similar service administration experience, ideally in a dealership or workshop environment
Be experience using Microsoft Excel and other Office programmes
Show excellent attention to detail, communication & organisational skills
Demonstrate a strong customer focus and a flexible approach to business needs
Have an ability to demonstrate effective time management.
Be personable and professional in their manner
Experience of Kerridge/ Keyloop would be desirable, but not essential as training can be offered to the right candidate.
Benefits of the Service Advisor Role:
From day 1 you will have access to a comprehensive benefits package including:
Permanent position,
Well established company who are growing,
31 days holiday per year (inclusive of Bank Holidays) rising to 33 on celebration of 5 years’ service (pro rata),
Bonus scheme,
Life Assurance,
Colleague Auto-enrolment Pension Scheme with employer contribution,
If you are interested in this role or would like to have a private and confidential chat, please contact Joseph Reid at E3 Recruitment.....Read more...
The role of a Customer Experience Specialist Service Advisor Apprentice expert:
· Understanding your customers and the business
· Developing knowledge of relevant regulations and legislation
· Using appropriate resources and technology to meet the needs of customers
· Keeping up to date with the most recent product information
· Resolving challenges
· Understanding the extended customer journey
· Understanding how to apply different skills and behaviours in various different situations
· Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture
· Apply knowledge and skills to find solutions to complex challenges
· Analyse service levels and develop options for improvementTraining:Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor Apprentice you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
Training is delivered at the state of the art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
· Customer Support Executive
· Front of House – Brand Representative
· Customer Service expert leading to after sales, service advisor or parts advisorEmployer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :To be confirmed by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Trade Counter Assistant
Are you an experienced Trade Counter Assistant / Customer Service Assistant who is well organised, dynamic and puts the customer first? Are you somebody with the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you then this leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Trade Counter Assistant / Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable team.
As Trade Counter Assistant / Customer Service Advisor you will benefit from the knowledge of working for a market leader in their sector. Supportive management team and colleagues. You will be working for a business where you can grow and develop a career. A great working office environment. Monday to Friday working hours NO weekends. Spacious Kitchen area where coffee and tea are provided, Spacious rest area and shower facilities. Free onsite parking.
Location – Sheffield
Salary: £28,300 basic salary (plus bonus) – 25 days Annual Leave Plus BH 32 days total) – Pension – Free on-site Parking – Kitchen Facilities – Rest Area – Shower Facilities – Employee company funded Assistance Program – Life Assurance
The Candidate & Role:
Be an experienced Trade Counter Assistant / Customer Service Advisor / Customer Service Assistant.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Assistant / Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4205RCA Trade Counter Assistant
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