Do you have a passion for all things automotive? Could you deliver a great standard of customer service? Then it’s time you considered a career with Ford and Slater. We are looking for passionate individuals with a love of all things that drive.
Key Accountability & Responsibilities
To work as part of a team delivering a first class, professional customer service ensuring that where possible customer enquiries, payments and complaints are resolved at the first point of contact
To greet customers in a friendly, professional and courteous manner
To work within established procedures for each service request including logging, processing and progress chasing enquiries, adhering to service level agreements and quality standards to maximise customer satisfaction
To maintain electronic and written records of letters and forms received, information given, services requested and complaints made, to ensure accuracy of information and efficiency when dealing with customers
In conjunction with Service Advisor/Senior Service Advisor, to encourage feedback on services provided and recognise the changing needs of the service, and make recommendations to the Service Manager/Depot Manager for service improvement
To undertake general administrative duties to ensure the smooth flow of work within the Customer Service Reception
To assist the Service Advisor/Senior Service Advisor to give repair estimates and price quotations and offer repair suggestions
To obtain customer authorisation and order numbers
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. Ford and Slater has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed
Employer Description:The company was founded in 1928 and has a distinguished history as a franchised commercial vehicle dealer. Ford & Slater was acquired by Peter Strevens in 1991 and the Directors of Ford & Slater comprise Strevens family members and other senior managers. Certain key milestones in recent years include the following: •Over £10 million invested in new dealerships in the last ten years •Eleven dealerships across the East Midlands and East of England, over 525 employees •Seven ATFs across the group •Winner of the Motor Transport Apprenticeship of the Year Award in 2018 •Winner of the PACCAR Financial International Dealer of the Year in 2018 •Noden Truck Centre was acquired in January 2019 •Winner of Retail Sales of the Year in 2018 •Winner of DAF's International Dealer of the Year 2020 As a privately-owned company we take a long-term view. The Company owns the majority of its dealerships, profits have been re-invested since 1991 and security of employment is very important. Our Mission Statement is to exceed our customer’s expectations by offering high quality transport services in an ethical manner at competitive prices. We will achieve this by utilising the synergies within our dealership group, offering innovative solutions and a “one-stop shop” provided by highly motivated and skilled long-term employees, reinvesting profits to provide modern, safe premises. DAF Trucks is our only truck manufacturer relationship, consequently our interests are wholly aligned with DAF Trucks unlike other dealers with competing manufacturer relationships. DAF Trucks is a subsidiary of PACCAR Inc, the worldwide quality leader in the design and manufacture of premium light, medium and heavy-duty commercial vehicles.Working Hours :Days and shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
If you have strong interpersonal skills and you are keen to work in a school environment, then we want to hear from you. The successful candidate will become part of a supportive, committed and experienced team where professional development and career progression is encouraged. The successful candidate will be central to a new initiative being launched in April 25.
Like us, you will be dynamic, creative and hardworking. You will have a strong desire to positively impact upon students’ learning either directly or indirectly.
You will be responsible for undertaking administrative, and organisational processes within the school under the guidance of senior staff. This role will involve maintenance and monitoring of information, and producing reports as required to support the school management process.
Duties include:
Undertake typing, word processing and other ICT based tasks including the production of letters, reports, schedules etc.
Undertaking reception duties, answering telephone and face to face enquiries and signing visitors in and out
Organising and providing clerical support, e.g. photocopying, filing, emailing, completing routine forms and responding to routine and complex correspondence
Maintaining manual and computerised records and/or management information systems
Organising events, school trips, visits by the school nurse, photographer, linked schools, parents etc.
Taking notes at meetings and circulate to attendees e.g. staff meetings
Analysing and evaluating data/information and produce reports/information as required
Sorting and distributing the internal and external mail
Collating registers and the completion of various returns as required by the local authority, DfE and partners e.g. staff attendance, supply data, aspects of Census, etc.
Managing the administration of school lettings and other uses of school premises
Assisting with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/carers and/or staff etc.
Organising cover for absent staff under the direction of the Director of Finance and Resources
Participating and assisting in the organisation/completion of examination invigilation as and when required
Collect and accurately record all money for trips, events and college activities
Prepare internal and external suspension documentation and record this information in the Management Information System
Recording events in line with School Suspensions and Permanent Exclusions Guidance from DfE.
To assist in training and developing skills of other support staff where appropriate
Undertaking personal development through training and other learning activities as required
Attending and participating in meetings as required
Being aware of and complying with policies relating to child protection, health and safety, security, confidentiality and data protection, reporting concerns as appropriate
Being aware of and supporting difference to help ensure everyone else has equal access to the facilities and feels valued, respecting their social, cultural, linguistic, religious and ethnic background
Training:
Business Administrator, Level 3
Fortnightly attendance at Riverside College, Widnes.
Training Outcome:The Apprentice will be able to apply for any suitable roles which arise within the organisation. Employer Description:Saints Peter and Paul Catholic High School in Widnes (or ‘P and P’ as it’s known locally) is one of the highest attaining secondary schools in the borough of Halton. A popular choice of high school for families across Widnes, Runcorn, and the surrounding areas of Liverpool and Warrington, we are committed to delivering our vision of creating an inclusive community of excellence and opportunity. In July 2022, we were delighted to be once again awarded ‘Good’ status by Ofsted. During this inspection, we received exceptional praise over the quality of teaching in our school, the pastoral support we provide to our children, and our ambitious subject curriculum.Working Hours :This role is term time only.
The Apprentice will work Monday to Friday 08:00 to 16:00, with one day each fortnight spent in College.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Follows instructions,Accurately follows procedures,Able to prioritise effectively,Able to meet deadlines,Polite and tactful,Accurate data input,Team work,Give advice within guidelines,Oral and written communication,Reliable,Proactive attitude,Adaptable,Trustworthy and discreet,Patient and calm,Willing to learn....Read more...
The role as Apprentice Payroll Administrator is an exciting opportunity for the right candidate to work within a busy team based in Swindon. An Ideal entry level position if you would like a career in Payroll / Finance.
You will be given the opportunity to get involved in a multiple array of tasks whilst working towards your apprenticeship.
You will be contributing to the successful performance of the existing Finance Team, providing assistance and support to them in managing accounts. You will be supported to develop your accounting and administrative abilities and gain relevant skills and experience to further your career in finance and accounting. This is an excellent opportunity to acquire and hone practical accounting skills in a professional environment alongside a formal qualification.
Key responsibilities include:
Using Sage L50 to execute payrolls and complete the necessary reporting, full training given.
Working with Aged Debtor Reports to highlight areas of concern to the relevant parties.
Investigation, classification and resolution of queries that may arise
Other Duties within the Finance Department where necessary to enrich your career in Finance
Customer facing with good communication skills
Be highly organised and able to manage multiple tasks and ability to learn and put into practice new skills
Collaborate with internal teams, ensuring accurate and sensitive information sharing in line with data protection regulations
Complete course work on time and to a high standard and Produce, maintain and be responsible for content, accuracy and sign off of assessments completed
Skills :
Strong communication skills, with the ability to work effectively in a team.
Proficient in MS Office (Word, Excel, Outlook) and good numerical skills
Requirements:
Be 16 years of age or older
Must have at least a grade C or 4 GCSE or equivalent in Maths and English
Have an understanding and/or interest in Accounting/Finance
Duration:
The Apprenticeship will take between 12 - 18 months to complete
Courses available Accountancy (AAT) Level 2 or 3 depending previous qualifications
Salary: £7.55 per hour for the 1st year – Rate will be assessed after a year.
Location: Swindon
Hours: 08.30am -16:30pm. Monday – Friday
Some flexibility in hours may be required to suit the needs of the business.
Why Join Us? At First City, you’ll be part of a dedicated team making a real difference in the health and social care sector. You’ll work in a supportive environment where your contribution is valued and career development is encouraged.
This position may be closed sooner if a suitable candidate is appointed
ALL EMPLOYMENT WITH FIRST CITY NURSING AND CARE IS SUBJECT TO SATISFACTORY REFERENCES, ENHANCED DBS CHECK AND FULL COMPLETION OF MANDATORY TRAINING ....Read more...
Person Specification
The ideal candidate for the Administrator role will love organising files, records, equipment, and people – someone who pays attention to detail and enjoys a varied workload. They will be an able communicator both in person, on the phone and over email and an energetic and motivated organiser. They will be able to work to deadlines and be a confident first point of contact for the organisation.
The key responsibilities are:
Organisational administration
To support the management of robust office systems including sourcing and co-ordination of physical resources and digital filing
To support both organisations with financial administration, keeping invoice and credit card logs, soliciting the relevant paperwork from new suppliers, recording transactions on the accounting system, arranging payments, producing reports and bank reconciliation
To provide administrative support, helping to arrange accommodation, travel and other arrangements as part of event delivery
To deal with general enquiries via phone/person/email
To organise appropriate venues for meetings, order catering when required and ensure rooms and equipment are prepared
To support the taking of minutes for a range of meetings
Monitoring and evaluation documentation
To provide support for events and projects with a particular focus on collating monitoring and evaluation from participants, or funded projects ensuring evaluation sheets are distributed, collected and inputted to the relevant systems
To support work in partnership with key delivery providers, partners and agencies, to disseminate and collate monitoring and evaluation documentation
To help maintain effective digital filing systems to support reporting back to funders
To work with the project evaluators sending them information from our projects they need
Database management
To collate and update databases for activities and finances
To input monitoring data from activities into spreadsheets and or funders monitoring systems for reporting
To help input data to a database framework that enables us to extract information quickly and effectively enabling us to target the relevant people for different events and company communications
Cultural partnership, volunteers and residents’ communication
To send out information to cultural partnership members, volunteers and residents, updating them on activities and promoting opportunities for engagement
To support the administration around commission applications.
To put events on Eventbrite and monitor sign ups
Arrange meetings and co-ordinate the scheduling of meetings, volunteer gatherings as well as booking participants into project delivery
To help recruit and welcome new members, volunteers and residents
To help collect the monitoring data for the Place partnership programme and input into relevant systems
Training:Standard & level
The successful candidate will work towards completing the Level 3 Business Administration Standard from the Institute for Apprenticeships & Technical Education. Delivered by Blackpool and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is made up of several different elements and each one reflects your individual abilities and career goals. Our expert tutors and assessors have relevant industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work is called on-the-job training, 20% of your apprenticeship (equal to one full day a week) will be ‘off-the-job’. This might include attending College, tackling projects, online learning, coaching, shadowing, or training for your job.??
Stacks of support
Assessment mostly takes place in the workplace. When you start, you will be allocated a skills coach, who will visit you at least once a month to guide and support you and help you to plan for your future. We will also provide you with specialist support for your English and maths and for any additional needs that you make us aware of.Training Outcome:Contract: Full time, Fixed Term Contract for 2 years.Employer Description:Funded by Arts Council England, LeftCoast delivers Blackpool’s Creative People and Places programme, empowering more residents to discover, choose, and actively engage with the creativity and culture available in their local towns and neighbourhoods. LeftCoast supports everyone involved in its projects to foster a stronger sense of well-being and connection to their communities. By working closely with individuals, community groups, and organisations. LeftCoast aims to inspire positive change and enhance civic life across Blackpool’s neighbourhoods.Working Hours :Working Hours: Generally, 9.00am - 5.00pm. However, some unsociable working hours will be required for events/festivals, with advance notice given.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative....Read more...
