Join Our Dynamic Customer Service Team!We’re looking for a confident, resilient, and empathetic Customer Service Representative to be the voice of our business.If you enjoy talking to people on the phone, can handle difficult conversations with professionalism, and take pride in solving problems, we’d love to hear from you.About usEvinox Residential is a leading specialist in energy metering, billing, and services for communal and district heating systems. Using our in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, issuing bills for tens of thousands of customers each year.We also support many more households via our pre-payment system.About the Role This is a customer-facing role where you will be the first point of contact for residents, both by phone and by email. You’ll be responsible for handling billing queries, resolving complaints, and explaining charges clearly and professionally. Many customers may be upset or frustrated when they call, so you’ll need to stay calm, stand your ground where necessary, and still show empathy and understanding.It’s a great opportunity for someone who thrives on communication, enjoys problem-solving, and wants to play a key role in delivering excellent customer service.Essential requirements:
Right to work in the UKValid driving licence and own carLiving within a 30-minute drive of Sevenoaks
What you’ll do:
Answer customer calls and emails promptly and professionallyHandle billing queries, payment plans, and refund requestsResolve complaints and de-escalate tense situationsSupport our debt management teamField technical queries to external partnersUpdate and maintain accurate customer recordsManage move-in/move-out queries for residentsRequest customer feedback and encourage online reviewsAssist with admin duties, including post and Welcome Packs for new tenantsEnsure GDPR and data privacy compliance
Must-have skills:
Strong telephone skills – confident, clear, and personableResilience under pressure – able to handle angry or upset customers without losing composureFirm but empathetic approach – balancing authority with care for vulnerable residentsProblem-solving mindset – able to explain bills and processes clearly, even to frustrated customersAttention to detail – accuracy in billing and data is essentialGood numeracy skills – confident working with figures, explaining bills, and helping customers understand their costs.Good organisation, diary management, and Microsoft Office skills (Excel & Word)Previous experience in a phone-based customer service role is strongly preferred
Location:
Based in Sevenoaks, with regular travel to our Leatherhead office during training
Benefits Include:
£28,000-£32,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year employment)One day per week work-from-home optionAutomatic enrolment into the company pension scheme after three months of employment
How to Apply: If you’re looking to make a difference in a role where you’ll be valued, challenged, and....Read more...
We’re supporting a fast-growing lifestyle hospitality group that blends the comfort of serviced apartments with the soul and design of boutique hotels. They’re looking to expand their finance team with a new AR assistant for their office in London.The AR assistant will work as part of a team of 5, focusing on customer billing accuracy and timeliness across UK and European customers.Hotel experience is a must for this role. Please note that the role is full-time office-based.Responsibilities:
Raise customer invoices and credit notes in PMS accurately within agreed terms.Post customer payment transfers daily.Inbox management and query response aligned to SLA.Liaise with Credit Control, Reservations and on-site teams to resolve invoice queries.Complete inter-company invoicing and receipts.Reconcile non-room revenue portals (example: vending machines).Support on-site billing queries.Complete month-end tasks.Execute any other ad-hoc finance activities as required.
The ideal candidate:
Experience in a high-volume transactional AR environment within the hospitality sector.Willingness to learn end-to-end AR tasks.Strong communication and interpersonal capability.Intermediate to advanced MS Office skills.Ability to work well under pressure.High attention to detail and accuracy.
....Read more...
Data entry & management on various software packages & online portals
Generating payroll reports
Drafting correspondence
Payslip remittance
Billing
Training:Online and work based trainingTraining Outcome:Further payroll trainingEmployer Description:Alexander & Co is a leading independent accountancy firm providing award winning tax and accountancy expertise in Manchester, London and across the UKWorking Hours :Monday to Friday. Some flexibility to start and finish times but core working hours are 10am until 12pm and 2pm until 4pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
ACCOUNTS ASSISTANT
CHESTER
£30,000 to £33,000 + BENEFITS
THE OPPORTUNITY:
We’re exclusively partnering with a well-established and growing legal firm who are looking to recruit an Accounts Assistant to support the day-to-day running of the finance department.
Working closely with the Head of Accounts and Legal Cashier, this is a great opportunity for someone with previous accounts or finance administration experience who is looking to develop their career within a professional services environment.
The successful candidate will support a broad range of finance duties including client and office account transactions, payroll support, reconciliations, billing, and month-end processes, whilst ensuring compliance with SRA Accounts Rules and legal accounting procedures.
THE ACCOUNTS ASSISTANT ROLE:
Reporting to the Head of Accounts, supporting the day-to-day running of the accounts department alongside the Legal Cashier
Assisting with processing client and office account transactions in line with SRA Accounts Rules
Processing payroll and supporting monthly salary administration
Posting and reconciling purchase invoices, supplier payments, and staff expenses
Supporting bank reconciliations and ensuring the bank matches the system
Assisting with client billing, credit control, and allocation of receipts
Preparing payment runs and processing electronic transfers where required
Maintaining accurate financial records and ensuring all transactions are recorded correctly
Assisting with month-end procedures and reporting requirements
Liaising with fee earners and internal departments regarding account queries
Supporting the Head of Accounts with ad hoc finance and administrative duties
Ensuring confidentiality and compliance with legal accounting procedures at all times
Assisting with both month-end and year-end accounts
THE PERSON:
Previous experience within an Accounts Assistant, Finance Assistant, Assistant Accountant or Legal Accounts Assistant, or similar
Experience working within a legal or professional services environment would be advantageous
Knowledge or exposure to SRA Accounts Rules would be beneficial, but not essential
Confident processing invoices, reconciliations, payments, and general finance administration
Experience supporting payroll administration would be an advantage
Strong attention to detail with excellent organisational skills
Good communication skills with the ability to liaise confidently with internal stakeholders
Competent IT skills including MS Excel and finance systems
A reliable and trustworthy individual who can handle confidential information appropriately
TO APPLY:
Please send your CV for the Accounts Assistant role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
They would be involved in the following:
Reactive maintenance & repairs
Post-inspection repairs & actions
Property inspections
Fire door inspections
Drone inspections
Compilation of Matterport Virtual Tours
Fire alarm testing
Move-in tenant handover
Move-out actions (pre and post)
Planned maintenance support
Viewings on managed properties
Inputting relevant information into the CRM (Dwelling)
Periodic meter readings and re-charging/billing
Utility account management
HSRA (once fully trained)
Actioning FSRA & HSRA issues
Training:Remote learning.Training Outcome:Current apprentices are doing really well and will be retained. Employer Description:Estate and Lettings Agents including commercial Working Hours :Team operates Monday to Friday 9am - 5.30pm. (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Immediate start....Read more...
Key Responsibilities of the Role Includes:
Develops relationship with allocated customers.
Accepts all orders (from customer or overseas offices) and processes such.
Creates and confirms transport order to ensure pickup of the shipment at origin.
Process all bookings to carriers and issue HAWB instructions.
Runs all checks on HAWB prior to acceptance/print of HAWB.
Completes all Export/Import HMRC Requirements.
Fully ensures compliance with varying countries' security needs, AMS/ACI etc.
Prepares, controls and distributes all required Import/Export documents to counterparts (carriers, consignee, supplier) complying with regulations and internal procedures.
Checks responses from counterparts and finalises validation of required documents.
Proactively informs customers on shipment status, exceptions and provides intermediate updates on incident solutions.
Provides spot quotations and closes contract.
Performs up and cross-selling (inbound calls) for existing customers and passes on leads to sales.
Takes and handles customer enquiries, e.g. Track and Trace.
Takes customer requests with regard to Go Green topics and informs Country Go Green Head.
Reviews reports (generated by the Performance Reporting & Exception Specialist) and sends them to the customer.
Takes and registers all customer complaints and drives the solution of customer complaints by solving them directly or assigning tasks to other functions.
Acts as first contact point for customer claims.
Participates in joint sales visits if necessary.
Fully complies with GCCS input guidelines with root cause input and corrective action closure.
Completes all financial input relating to job files (billing/cost provisions/printing of billing, invoice to customers and posting/distribution of same with required back up).
Manages and controls workflow on a daily basis.
Take ownership of all account queries, both customer and carrier, and their conclusion.
Ensure that all customer enquiries are responded to promptly and professionally.
Escalates issues if required.
Ensures that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements, e.g. anti-corruption.
Training:On the job training delivered by the employer.
Apprentices without Level 2 English and Maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and Mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps. Training Outcome:The Apprenticeship will initially be a 24-month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store and deliver the goods and handle customs formalities.Working Hours :Monday to Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Keen to learn....Read more...
• Providing office support to both employees and customers.• Keeping company data updated. • Answering phone calls and taking messages. • Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure.• Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders.• Educating clients about company products and services. • Communicating with clients through emails and building positive relationships with them. • Preparing documents through editing and printing. • Preparing plans to help streamline and improve business operations.Training:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:Full time employment upon completing apprenticeship successfullyEmployer Description:Bespoke Joinery & Building has a long and distinguished track record, with many years’ experience of providing dependable and professional services for projects in the building and home improvement sectorWorking Hours :8 am – 5 pm Monday – FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Operations and Accounts Assistant required to join small and friendly team in Kew (Richmond) office.
Monday - Thursday, 9am-5:30pm. Friday, 9am-5pm.
You will predominantly provide accounts and administrative support.
Your key responsibilities will include (but are not limited to):
Sales and purchase ledger duties
Prepare creditor payment runs bi-monthly for all companies
Update and set up new customer and supplier accounts in Sage / Quickbooks/ EQS/ CRM
Export and upload of sales and purchase invoices across our systems
Take credit/ debit card payments online and control direct debit functions
Sending statements, credit control and debtors reports
Collate, bank and record all BACS payments/ Cheques
Monthly billing for our self storage facility
Updating and collecting PO’s monthly for client rental contracts
Creation and termination of self-storage rental contracts for our storage facility
Email and phone contact with customers and suppliers regarding accounts and booking
queries
General office administrative tasks; ordering stationary, gas + electricity contracts etc
Your ideal skillsets and core behaviours:
A minimum of 2 years’ experience working in a similar role
A good knowledge of Xero and Quickbooks (not essential)
Excellent IT skills and computer literacy (Microsoft Office/ Excel/ Databases)
Reliable, self-motivated and can work as part of a team
Excellent attention to detail and high levels of accuracy and organization
Good time management skills, with the ability to prioritise tasks effectively
Quickly adapt to new techniques, processes, technology and other ways of working
Your additional work perks include:
22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New
Year at management discretion
Full time in the office whilst learning the role, possibility for hybrid working thereafter
Team meals out and drinks
Annual salary review and performance related bonus....Read more...
GRADUATE OPPORTUNITY!!
Operations and Accounts Assistant required to join small and friendly team in Kew (Richmond) office.
Monday - Thursday, 9am-5:30pm. Friday, 9am-5pm.
You will predominantly provide accounts and administrative support.
Your key responsibilities will include (but are not limited to):
Sales and purchase ledger duties
Prepare creditor payment runs bi-monthly for all companies
Update and set up new customer and supplier accounts in Sage / Quickbooks/ EQS/ CRM
Export and upload of sales and purchase invoices across our systems
Take credit/ debit card payments online and control direct debit functions
Sending statements, credit control and debtors reports
Collate, bank and record all BACS payments/ Cheques
Monthly billing for our self storage facility
Updating and collecting PO’s monthly for client rental contracts
Creation and termination of self-storage rental contracts for our storage facility
Email and phone contact with customers and suppliers regarding accounts and booking
queries
General office administrative tasks; ordering stationary, gas + electricity contracts etc
Your ideal skillsets and core behaviours:
A minimum of 2 years’ experience working in a similar role
A good knowledge of Xero and Quickbooks (not essential)
Excellent IT skills and computer literacy (Microsoft Office/ Excel/ Databases)
Reliable, self-motivated and can work as part of a team
Excellent attention to detail and high levels of accuracy and organisation
Good time management skills, with the ability to prioritise tasks effectively
Quickly adapt to new techniques, processes, technology and other ways of working
Your additional work perks include:
22 days annual leave + bank holidays – additional 3 days holiday between Christmas & New
Year at management discretion
Full time in the office whilst learning the role, possibility for hybrid working thereafter
Team meals out and drinks
Annual salary review and performance related bonus....Read more...
The Claims Handling Team provides outsourced managed claims service handling professional indemnity schemes on behalf of leading insurers. The team provided significant value to the wider RPC law firm through the provision of referrals and is an important aspect of the firm’s insurance business and future strategy.
As a Team collectively, you will be responsible for building and shaping the team for the future, embedding principles of lean and efficient working, and establishing the culture, values and behaviours that make for an attractive and varied legal career.
The main responsibilities will be assisting team members with administrative tasks, including:
Opening new matters and inputting data into the claims management system
Sending acknowledgements
Conducting conflict searches
Assisting with diary management
Ensuring that all basic administrative tasks are completed accurately and timely, i.e. filing, scanning, making/receiving telephone calls, dealing with enquiries etc.
Dealing with financial matters, for example, arranging and processing payments, dealing with billing and accounts queries, recording and updating financial information, etc.
Capturing and collating required Management Information, for performance management, client reporting, Service Level Agreements, etc.
Liaising with insurers and brokers to request full policy information
Ensuring policies, proposal forms and schedules are properly filed
Management of centralised mailboxes
Providing excellent customer service at all times
Training:Business Administration Level 3 Standard.
Training Outcome:At this stage, we envisage there will be opportunities to work in the Claims Handling Team as an administrator following an initial 18-month fixed-term contract whilst the apprenticeship is undertaken.Employer Description:RPC is a dynamic, collaborative, and commercial law firm. Headquartered in London and with offices in Bristol, Hong Kong and Singapore, RPC support their clients globally, both through their own offices and by collaborating with leading law firm networks. They are big enough to handle the most complex matters, and agile enough to adapt quickly to the opportunities and challenges their clients face.Working Hours :Monday - Friday, 9.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Preparing monthly accrual, prepayment and P&L related schedules
Preparing analyses of ledger accounts
Reviewing and responding to account payable and account receivable queries as required
Processing invoices and ledger entries into accounts as required
Prepare and support the annual audit for the group and corporate entities, includes liaising with auditors and resolving queries throughout the audit
Assist with the Budget and Forecasting processes
Daily banking, payment allocation and updating of cash receipts
Debtor management which includes chasing debt via email, telephone and the use of Money Claims to recover any outstanding monies
Liaising with Private Medical Insurers and responding to billing queries
Actively look for process and control improvements and where possible implement them with support and guidance from the Head of Finance
Responsible for issuing the weekly dashboard data set with commentary to managers and assisting with Business Development, this includes project appraisal and developing business cases
To adopt a Business Partner role at our clinics to ensure all finance functions are maintained and that all data is all recorded accurately
To reconcile allocated balance sheet accounts on a monthly basis and flag up any issues
To communicate effectively with people in the business, external stakeholders and patients
Respond to finance related queries and provide high quality customer service across the company
Training:Looking to achieve AAT Technician qualification. Training to be both on the job and classroom attendance with Wiltshire College (Salisbury).Training Outcome:Move to more senior accounting roles within organisation.Employer Description:Regent’s Park Healthcare (RPH) delivers high quality, cost-effective cardiac care, through excellent service, efficient operations management, well-trained staff, and uncompromising professionalism. It operates across 42 NHS hospitals and 3 Regent’s Park Heart Clinics, at Dorset, Cambridge, and Peninsula (Plymouth).Working Hours :Monday to Friday, 9.00am - 5.00pm.
30 min unpaid lunch break.Skills: IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience,Good keyboard skills....Read more...
Expeditors International are recruiting for an apprentice to join their branch in Manchester. The successful candidates will learn all aspects of freight forwarding whilst working towards a level 3 qualification. Duties include ensuring timely and accurate movement of freight and information, while providing exceptional customer service.
Major Duties and Responsibilities:
Air, Ocean, Trancson, Customs Brokerage roles:
Ensure smooth and timely freight process flow
Ensure accurate and timely data entry into our operational system
Track and Trace Files and reporting
Use both export and import dashboards timely
Ensure accurate and timely billing
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their shipments, meeting customer service standards
Contribute to maintain good relationships and good customer service, with customers and suppliers
Meet compliance at all times to regulations internal and external in accordance with government regulations
Understand department process flow, and look for best practices to improve operational efficiency and productivity
Timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Training:
Level 3 International freight forwarding specialist Apprenticeship Standard qualification
On the job training delivered by the employer
Apprentices under 18 without Level 2 English and Maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and developIdentify, track and support 6 hours off the job training activities
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
Continued professional development, advancement to agent role and beyond
Employer Description:Expeditors is a Fortune 500 global logistics company offering highly
optimised and customised supply chain solutions. We are a service
based company offering a highly flexible approach to supply chain
management. At the core of our cultural philosophy is a mission to
exceed customers’ expectations through excellence in our service.
We offer apprenticeships in International Trade and Logistics. Through
this apprenticeship you will gain a rounded understanding of the freight
forwarding industry setting you up for a long lasting career.Working Hours :Monday - Friday, 9.00am - 5.30pm. One hour lunch.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working,Proactive....Read more...
Own and manage the renewal process for assigned customer segments
Respond to customer enquiries related to renewals, including contract terms, pricing, billing, and renewal timing
Manage cancellation requests and support save motions in partnership with internal stakeholders
Ensure renewal documentation and system records are accurate and up to date
Execute renewal workflows in alignment with company policies and timelines
Partner with Account Management to ensure smooth hand-offs and alignment on renewal execution
Collaborate with Customer Success, Finance, Legal, and Operations to resolve renewal-related issues
Serve as the primary point of contact for renewal execution within assigned customer segments
Actively participate in initiatives to automate and improve renewal processes
Partner with internal teams to implement system and workflow enhancements
Support testing, iteration, and rollout of process improvements
Help reduce manual work and increase scalability over time
Skills Required:
The successful candidate will need to be well-organised and have previous experience in a customer-based setting. You must have excellent written and verbal communication skills, with the ability to manage multiple workflows and meeting deadlines. A driving licence would be preferred and at least a grade 4/C in both Maths and English GCSE. Training:
Leve 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position after completion of the apprenticeship.Employer Description:A prestigious company who have created a smart and flexible way to sign in staff, visitors, and contractors. With over 18,000 sites across 70 countries, including America, Canada, Denmark and more, they are one of the world’s fastest-growing visitor management platforms. Their team consists of dedicated software developers and a customer success team, delivering brilliant features and exceptional customer service to their ever-growing community.
The Renewal Specialist is responsible for owning the end-to-end execution of customer renewals for low-touch and unmanaged customer segments. This role ensures renewals are completed accurately, on time, and with a consistent customer experience while helping drive operational efficiency and scalability through process improvement and automation.
The Renewal Specialist partners closely with Account Management, Customer Success, Finance, and Operations to manage renewal workflows, address customer inquiries, and support retention efforts as the business grows.Working Hours :Monday to Friday 9am – 5.30pm, office-based. On occasion, you may need to work unsociable hours to communicate with the global team (this will be done remotely).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
The main responsibilities of a Credit Controller with Janus are:
The administration of the AR/CC functions in Business Central. This involves the set-up of customers, projects, and other data set in the system.
The review and issuing of billing items to our customers.
Contacting customers about outstanding balances (via verbal and written communication).
Managing internal and external relationships to ensure the successful management of the debtor balances.
Assisting the finance function with general administrative and reporting task.
Training:This credit controller and collector apprenticeship is designed to develop the core knowledge, skills, and behaviours in credit management and collections principles, regulatory requirements, and professional standards, and enable an apprentice to apply these within their everyday role. It’s a great introduction to a career in credit control for both new employees and existing talent across all sectors and within a range of organisational functions including operations, policy, sales, financial risk and customer relationships. Our Credit Controller apprenticeship programme integrates two modules of technical training delivered in partnership with the Chartered Institute of Credit management (CICM) to achieve the Certificate in Credit Management. This is a fantastic opportunity to build technical knowledge which is supported by work based experience. This ensures that learning and skills are directly applied to the apprentice’s role, and maximises the time used as part of off-the-job training. CICM modules: Business Communication and Personal Skills. Credit Control and Collections. Self-study: Innovative skills development - To complement the technical training, apprentices receive access to a series of online modules designed to support the development of sector relevant skills at the right time for their job role. Set within the context of familiar financial sector settings, learners are challenged to think about their role and the critical skills they need to develop to have a successful career working in finance. Microsoft Specialist Skills - Optional modules covering core Microsoft products; online tuition supports learners in preparing for Microsoft accreditations.Training Outcome:Career development exists in the company, with the potential of broader roles within the finance team or the ability to specialise. Further discussions regarding career goals will follow.Employer Description:Our culture at Janus International Europe is centred around teamwork, accountability, and continuous growth. Janus is filled with passion, whether it be towards exceeding our customer expectations or fulfilling a job role to the full. We are a young, dynamic organisation with a strong focus on global expansion, which creates an environment where people are encouraged to take ownership, bring ideas forward, and actively shape how we operate. Collaboration is fundamental — we emphasise joined-up teams, supporting one another, and delivering consistently for our customers.Working Hours :Monday - Thursday, 8.15am to 5.00pm (unpaid lunch 1 hour per day). Friday, 8.00am to 3.00pm (unpaid lunch 1 hour).Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Analytical skills....Read more...
The Apprentice (Academic Office Assistant – Student Records) is part of Kellogg College’s Academic Office, working alongside the Academic Registrar, Academic Advisors, the Academic Officer and Administrators.
The role role includes maintaining student records, assisting with enrolment and contributing to smooth, effective office operations.
Some of your day-to-day activities will be:
Student Record Keeping
Contribute to the maintenance of accurate student records, updating the college’s management system (SITS:eVision for Colleges), and physical student records in the archive as needed.
Assist with the student enrolment exercise by completing designated tasks such as completing right to study visa checks, responding to student queries and distributing university cards
Assist the Academic Advisor and Academic Officer by completing designated tasks such as data-entry for the fee billing exercise, data-entry for the college advisor allocation exercise, and administrative support for graduation and matriculation ceremonies
Complete a termly address check to ensure residency requirements for full-time students are met
Student Administration
Assist the Academic Registrar and Academic Advisor with exam administration (exam entries, change of options, in-college examinations and invigilation)
Stamp and sign student enrolment certificates, or create confirmation letters by request
Provide transcripts and other documents upon request from alumni
Ordering of replacement cards for on-course students as needed
Academic Office Administration
Provide a friendly point of contact for variable and diverse queries in the Academic Office for students, staff and visitors, responding to enquiries in person, online, by phone, or email. Report any issues that arise
Provide administrative support to the Academic Office; filing, photocopying, note taking, preparing, and distributing papers, letters, and other correspondence, and carrying out small administrative projects as needed by the department
Job descriptions can never be comprehensive, and you may be required to undertake other similar tasks and responsibilities. Training:Duration:
15-months practical training period, plus 3-months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off the job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:Over 80% of our apprentices continue with us in the role they have been trained for after their apprenticeship and that is just the start of their career.Employer Description:We are the largest employer in Oxfordshire with around 17,000 staff working in and around Oxford in a huge range of roles. Our apprentices are never on their own and will benefit from a supportive environment working in collaboration with the rest of our committed team. You will also be supported by the central apprenticeship team and you will join our growing network of apprentices within the university. You will have the opportunity to become an apprenticeship ambassador for the University and region. We will provide you with a welcoming and inclusive workplace, offering support and development opportunities that will enable you to progress and do your best work. We recognise diversity as our strength, vital for innovation and creativity, and we aspire to build a truly diverse community, which values and respects every individual’s unique contribution.Working Hours :Monday - Friday, office hours to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,MS Excel, Outlook and Word,Willing to learn new skills,Adaptability,Can learn to meet deadlines,Proactive,Able to work independently,Discretion and confidentiality....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including: Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc) Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with: Sales Rep on weekly/daily schedule WTI crew members to discuss scope of work and daily tasks The customer prior to arrival, upon arrival, and upon completion of daily work WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project. Complete the project per the scope or work, design and specification of contract & engineering documents. Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily. Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance to contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job. Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer. Responsible for the tracking and monitoring project inventory. Maintains highest quality on-site customer relations in projecting positive image. Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc. Manage, monitor and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with WTI Commercial Supervisor and Human Resources as needed. Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer. Provides management with earliest possible notification of real and potential job problems. Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor. Trains employees in proper material and equipment usage, maintenance, and storage. Coordinates and monitors performance of on-site subcontractors, where appropriate. Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager. Maintains ethical business conduct.
EXPERIENCE:
5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including, masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster and other forms of facade systems and how to properly repair them using Tremco CPG Materials.
CERTIFICATES, LICENSES, REGISTRATIONS:
10 Hour OSHA Card 30 Hour OSHA Card (not required but will be provided once hired)Equipment operator certifications:LiftsSwing StagesScaffolding
OTHER SKILLS AND ABILITIES:
Effective training/education of others and proper/appropriate communicationApply for this ad Online!....Read more...
You’ll be joining a team with well-established colleagues, who will be able to support you to make your mark quickly. We are particularly keen to hear from candidates able to start quickly, with a level head and a keenness to learn. Reporting directly to the Customer Support Manager, the role’s key focus is ensuring customer satisfaction.
The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with the customer which will include building product quotations, technical and administrative support, website walk-throughs, product guidance and licensing advice.
This role also provides central purchasing support across the division, as well as administrative support to the Sales team and occasionally to the Exec team. You’ll be involved in capturing opportunities for improvement, insights and intelligence from customers. Communicating these back to the business so we can provide the best possible experience for our customers is key.
To deal with initial enquiries from our customers (by phone, email and live chat) who use our online map shop to access and download a wide range of mapping data. These customers will vary from domestic “one-off” purchasers to regular business users who may require our services on a daily basis.
To ensure customer issues are followed through to resolution or escalated within the business if needed.
Assisting the sales team with the generation of quotations and, in some instances, supplying these directly to the customer, raising invoices, processing payments and contracts.
Raising purchase orders as required across the division.
Liaising with suppliers to obtain quotes and process orders.
To participate in meetings within the Support Team.
To accumulate useful feedback, relaying this to the Head of Operations, ensuring we continue to improve our products and services portfolio.
To ensure a high standard of administration on our systems, which will involve adding new users, office locations, billing details and account permissions.
An ongoing responsibility to learn and familiarise yourself with new products and services which are developed and launched.
Assisting with the ongoing updates of documentation for customer Support processes.
Welcoming office visitors & preparing meeting rooms as required.
Adherence to Idox Information Security policies and protocols
Training:This apprenticeship includes the completion of the Customer Service Specialist Level 3 course. Learning would be at Farnborough College of Technology, with college attendance for 1 day every other week during term time and will include an external assessment for completion. Training Outcome:Step into a varied and fulfilling position within our Customer Operations Team, where you’ll have great opportunities to develop your expertise and progress your career with Idox.Employer Description:Part of Idox plc, Idox Geospatial is a UK leader in location insight. From data to consultancy, or through our enterprise-class software platforms, we help to deliver a clear understanding of the risks and opportunities that organisations face every day. By bringing together a range of specialist geospatial companies and brands, we’re able to offer the most comprehensive location data services available. An unrivalled proposition for our customers that provides insight at scale and in detail. Together, we drive change. Because ultimately, we know that with location insight, there’s so much more that organisations can achieve.
Geospatial insight has the power to transform. To deliver a strategic advantage. And to enhance decision-making at the highest levels.
The Idox group also delivers specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more.
Idox employs around 700 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Working Hours :Full-time.
Permanent.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Initiative,Can-do attitude,Time management,Use of MS Office....Read more...
JOB DESCRIPTION
BENEFITS:
Base Salary + Annual Bonus
Eligible for overtime
401K
Pension
Health Insurance
Paid time-off
Company Vehicle
GENERAL PURPOSE OF THE JOB: WTI Commercial Façade Foreman is responsible for the oversite and performance of safety, efficiency, and quality of the WTI Commercial Building Envelope business. Safety is our number one priority and will be embedded into every discussion, meeting and project. As the clear and established leader of the WTI crew, the WTI Foreman is focused on safety, crew management and efficient execution of all WTI Projects assigned to them. Travel will be required. It is the responsibility of the WTI Commercial Foreman to deliver timely and the highest quality service to all our WTI customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Actively administers and enforces Company safety policy and program to minimize accidents affecting employees, the public, and property. This includes responsibility for conducting safety meetings, complying with governmental regulations, reporting and investigating accidents, and planning site-specific job safety procedures including:
Conduct the daily onsite safety brief prior to the start of the WTI project with all onsite project personnel (Sales Rep, Customer, WTI Supt & Crew, Etc)
Inspect and ensure safety of surroundings, equipment and tools and identify and discuss any safety concerns.
Complete the Daily Hazard Analysis form and submit to the Supervisors as applicable. Ensure all project communication is completed prior to the start of any WTI project. This includes but is not limited to communication with:
Sales Rep on weekly/daily schedule
WTI crew members to discuss scope of work and daily tasks
The customer prior to arrival, upon arrival, and upon completion of daily work
WTI Supervisor on safety, schedule changes, project and crew updates, etc. Efficient project management to include managing crew start and end times, production rates, ensuring tools and materials are available to safely and efficiently completing the assigned project.
Complete the project per the scope or work, design and specification of contract & engineering documents.
Complete an end of day and/or end of project walk through to ensure quality repairs and address any items prior to leaving the job site. Before and after pictures will be sent to the Sales Rep and information will be included in daily project status reports. These items will include, detailed work performed updates, materials consumed, and supplies purchases are all recording daily.
Supervises, directs, and coordinates the scheduling and execution of projects in assigned areas. This responsibility includes job start-up, job execution in accordance to contract specifications, job shut-down, and manpower scheduling, all consistent with the planned costs of the job.
Manages field personnel, including, but not limited to, recruiting, hiring, training, motivating, and retaining the quality and number of production personnel needed to meet operating demands. This responsibility also includes laying off personnel, disciplinary action, employee assistance, and handling union matters relative to employees. Ensure that all WTI Field Labor will have a professional appearance and customer interaction while completing services for a customer.
Responsible for the tracking and monitoring project inventory.
Maintains highest quality on-site customer relations in projecting positive image.
Has knowledge/understanding and assures assigned projects comply with all governmental rules and regulations affecting work sites and employees, i.e. OSHA, DOT, EEO/Affirmative Action, EPA, Wage and Hour, etc.
Manage, monitor and document performance of WTI Commercial Field Labor and take appropriate steps or corrective measures to resolve employee and work related issues. Consult with WTI Commercial Supervisor and Human Resources as needed.
Contributes to operations by supplying accurate and timely job information, including daily job logs, job file documentation, and compiling information for billing the customer.
Provides management with earliest possible notification of real and potential job problems.
Accepts responsibility for the care, custody, and purchasing of company equipment, material, tools, and other assets as assigned by the WTI Commercial Supervisor.
Trains employees in proper material and equipment usage, maintenance, and storage.
Coordinates and monitors performance of on-site subcontractors, where appropriate.
Perform any other duty and/or project as required or assigned by the WTI Supervisor and/or Commercial Business Manager.
Maintains ethical business conduct.
EXPERIENCE:
5+ years progressive experience in a similar role to include leading teams and technical solutions, training, troubleshooting, etc. Must be thoroughly familiar with standard façade construction including, masonry, EIFS, Stucco, Curtainwall, metal panels, concrete, plaster and other forms of facade systems and how to properly repair them using Tremco CPG Materials.
CERTIFICATES, LICENSES, REGISTRATIONS:
10 Hour OSHA Card 30 Hour OSHA Card (not required but will be provided once hired)Equipment operator certifications:LiftsSwing StagesScaffolding
OTHER SKILLS AND ABILITIES:
Effective training/education of others and proper/appropriate communication
The salary range for applicants in this position generally ranges between $55,000 and $70,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for 2 talented individuals to join our PNE Food & Beverage Team, who will work under the direction of the Food & Beverage Managers and Assistant Managers. They will assist with the staffing and operation of PNE food concessions, bars, catered events and other functions taking place on site at the PNE. The PNE fosters a challenging, dynamic and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us and take part in putting together a number of exciting and impactful events that will leave lasting memories for our guests!Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Supervisor your primary accountabilities will be to:
Assist with the planning and execution of PNE food concessions, bars for year-round events and PlaylandActively ensure that all guest requirements are met and follow-up with guest issues or concernsAssist with the management, training and scheduling of a large complement of frontline seasonal employees and part-time event-based staffAssist with inventory administration including but not limited to ordering, receiving, and inventorying food and beverage products.Ensure all food and beverage outlets are well-maintained and that staff are working safely and in compliance with corporate policies.Enforce both corporate and internal Food & Beverage departmental policies, including FOODSAFE guidelines, OH&S regulations and all applicable legislation and company policies.Act as a role model; provide guidance, leadership and management for direct reports and performance manage staff throughout employment.Assist in ensuring that all operating equipment and supplies are properly cared for, stored and secured.Perform other related F&B duties as required.
What else?
Must have previous experience in a supervisory role within the Food & Beverage Industry; previous experience in a reputable, high volume venue setting is considered an asset.Must have successful completion of Grade 12; post-Secondary education in a related field is considered an asset.Must have Food Safe Level 1 and Serving it Right.Must have knowledge of food & beverage/food outlet operations, and all applicable quality, hygiene and liquor licensing legislation, regulations and standards.Must have experience with billing and cash reconciliation duties.Excellent leadership and people management skills to effectively motivate team members and address performance concerns with staff.Must have a proven track record of implementing and maintaining superior guest service standards.Strong administrative capabilities including strong working knowledge of Microsoft Office applications, POS systems and electronic and hard copy file management.Ability to remain calm under pressure and effectively manage various situations involving clients and staff.Ability to foster effective working relationships with peers, subordinates, tenants, clients, and other external contacts.Must be available to work a part-time event-based schedule which will include various extended workdays, late nights and weekends.Successful candidates must undergo a Criminal Record Check.
Who are you?
An effective leaderProactiveProblem solverExcellent time-management skillsAn advocate for excellent guest service
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Who we are…
The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.
At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community.
The Manager of Fair and Festival Operations is responsible for leading cross-functional teams in the creation and execution of our large-scale, internally produced events such as the annual Summer Fair as well as live entertainment events such as concerts, sporting events, and trade shows. They will drive business development while demonstrating effective project planning and processes to manage milestones, timelines, budgets, and priorities while working directly with complex matrixed teams and external partners.
We are looking for a collaborative, self-starter to take on the role within the Event Operations Team at the PNE. They will be responsible for planning and executing a wide range of live events and will be responsible for all event day deliverables. This individual will work closely with many departments within the organization to ensure a seamless event experience for PNE clients and guests. Our ideal candidate will have 4-6 years of event management experience within the hospitality industry.
Why join our Team?
Exhilarating and fun-loving culture
Flexible work environment
Opportunity for free or discounted tickets to shows, events, sports games, and much more
Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
Competitive compensation package
Opportunity to create lasting memories and friendships!
What will you do this year?
In your role as the Manager, Fair and Festival Operations, your primary accountabilities will be to:
Fair Planning and Corporate Services:
Assist with project management of the annual summer Fair, including facilitation of cross functional planning meetings and working group meetings and site layout planning (booking meetings, agendas, minutes, action item follow through etc.).
Oversee functional resource planning and execution for event rentals such as fence, tents, trailers and golf carts.
Oversee the Fair credential program, ensuring accurate allocation and distribution of credentials for vendors, suppliers and contractors.
Plan and facilitate entertainment and programming such as touring exhibits, activations and onsite experiences.
Monitors local cultural activity looking for opportunities to develop exhibits, participatory programs and new relationships adding to the mix of Fairtime activity.
Fair Exhibit space department:
Management of the Fairtime exhibition space sales and exhibit set-up activities for the 400,000 square feet of Fairtime indoor exhibition space, outdoor market spaces and food concessions.
Oversee the administration and processing of exhibit space applications and contracts.
Update exhibitor accounts: process exhibitor agreements, track payments, manage contracts and maintain records and reports.
Oversee all credential requirements (IDs, passes, parking) for vendors
Liaise with exhibitors regarding space allocations on site, outstanding contracts, payments, and other related documents.
Oversee concessionaire point of sale operations and act a support resource for external vendor group
Develops budget requirements and maintains control of the Fairtime exhibition space sales portion of the department budget.
Prepares floor plans of all buildings and outside grounds; recommends changes to layouts.
Event Management, Live Entertainment
Plan and execute a wide range of PNE events including but not limited to concerts, festivals, sporting events, community events and tradeshows
Develop and actively manage positive relationships with production managers, tradeshow producers, concert promoters and other PNE stakeholders
Act as the venue representative on event days by managing client requests and troubleshooting operational issues
Coordinate staffing levels, public safety, facility maintenance, load-in, load out and all other event operations
Ensure adherence to venue policies and procedures with respect to health and safety, alcohol management, customer service, and labour management
Ensure venues are prepared in accordance to contract requirements and client expectations
Create production schedules, timelines, event specs using Momentus system other event planning material
Work closely with the Ticketing Department on the event build, venue configuration and other ticketing matters
Assist the Sales Department with event billing and settlement procedures
What else?
Must have 4-6 years of experience in the live events industry
Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experience
Must be able to work an event-based work schedule which includes weekends, late nights, extended hours and extended workweeks.
Proven record of building strong relationships with the general public, industry partners and internal and external business stakeholders
Experience working in a similar venue is considered an asset
Knowledge of Momentus system is considered an asset. Ability to create planning documents and tools to efficiently execute events
Experience with production and technical personnel is considered an asset
Must possess good decision-making skills with the ability to react well to high-pressure situations and tight timelines
Knowledge of the planning, production, and management of major events within the entertainment industry
Knowledge of CAD and/or Ungerboeck/Momentus system is considered an asset.
Ability to create planning documents and tools to efficiently execute events
Successful candidates must undergo a Criminal Record Check
Who are you?
Detail-oriented
Strong organizational skills
Eager self-starter
Motivated by fast-paced environments
Skilled at problem-solving
Effective communicator
Committed to striving for excellence
Time Management Expert
Where and when to APPLY?
Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.
Additional Information
The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $72,000 - $80,000 per annum. The starting salary w
....Read more...
