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Customer Service Executive
Customer Service Executive Salary: £24,750 + bonus (on average £5000 for the year) Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging but…we’ve also just been named one of the Sunday Times Best companies to work for. Again. We are on the lookout for a Customer Service Executive to join us. You will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do. What will you be doing • Undertaking customer service administrative duties• Managing incoming enquiries via multiple mediums including phone, email and written correspondence.• Be accountable for the resolution of all queries; working as part of a team to ensure that all customers receive the highest level of customer service.• You will also help review internal processes and help manage workflow to ensure consistency amongst the team, taking the opportunity to suggest improvements and support the overall team goals and business strategy. What we’re looking for• A dedicated and enthusiastic individual who aligns with our Values• An open mind and the ability to learn and take on new challenges• A real passion for delivering exceptional customer service• Excellent communications skills including a polite and professional telephone manner. Skills that will help you in the role• High levels of commitment, strong customer empathy and a desire to help all customers, no matter how challenging the request.• You will be proactive in your approach to your work and change within the workplace.You will be the face or voice of our brand and a very high level of professionalism is expected at all times. • Excellent verbal and numeracy skills are essential, as is being able to communicate in a confident, professional and sincere manner.• We use a range of IT systems to support our clients. Although we’ll help you learn how to use these systems, a working knowledge of Microsoft Office, including Word and Excel, is required. Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit Apply now to forward your CV. ....Read more...
Customer Service Executive
Customer Service Executive Salary: £24,750 + bonus (on average £5000 for the year) Citation is one of the UK’s leading providers of Health and Safety, HR, Employment Law, and ISO services to businesses. We pride ourselves on being leaders in our industry, constantly empowering our team, and fostering a culture of support and innovation. We love what we do, and we’re on a mission to grow and that’s where you come in. Not bragging but…we’ve also just been named one of the Sunday Times Best companies to work for. Again. We are on the lookout for a Customer Service Executive to join us. You will be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service offering, along with embracing our core values through being energetic, positive and supportive to your team, and focused on putting the client at the heart of everything you do. What will you be doing • Undertaking customer service administrative duties• Managing incoming enquiries via multiple mediums including phone, email and written correspondence.• Be accountable for the resolution of all queries; working as part of a team to ensure that all customers receive the highest level of customer service.• You will also help review internal processes and help manage workflow to ensure consistency amongst the team, taking the opportunity to suggest improvements and support the overall team goals and business strategy. What we’re looking for• A dedicated and enthusiastic individual who aligns with our Values• An open mind and the ability to learn and take on new challenges• A real passion for delivering exceptional customer service• Excellent communications skills including a polite and professional telephone manner. Skills that will help you in the role• High levels of commitment, strong customer empathy and a desire to help all customers, no matter how challenging the request.• You will be proactive in your approach to your work and change within the workplace.You will be the face or voice of our brand and a very high level of professionalism is expected at all times. • Excellent verbal and numeracy skills are essential, as is being able to communicate in a confident, professional and sincere manner.• We use a range of IT systems to support our clients. Although we’ll help you learn how to use these systems, a working knowledge of Microsoft Office, including Word and Excel, is required. Here’s a taste of the perks we roll out for our extraordinary team members: • 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! Hit Apply now to forward your CV. ....Read more...
Business Development Specialist
Job Title: Business Development Specialist Location: Ramsgate, Office Based Job Type: Full-time, PermanentSalary: £26,000 - £30,000 – OTE up to £42,000 p.a.OWN TRANSPORT REQUIRED DUE TO LOCATION ________________________________________About the RoleA fantastic opportunity has become available for a motivated and ambitious Business Development Specialist to join a forward-thinking organisation with a strong presence in its industry. This company works with businesses to create unique solutions that enhance brand awareness, engagement, and customer loyalty.The role is perfect for a commercially aware professional who thrives in a consultative sales environment, enjoys strategic conversations, and is passionate about helping clients achieve their business goals. You’ll play a key role in driving revenue, building relationships, and delivering innovative solutions to a diverse client base.________________________________________Key Responsibilities – Business Development Specialist Client Engagement & Relationship Building• Manage inbound enquiries via phone and website, conducting video calls to explore client needs.• Develop strong relationships with decision-makers, identifying opportunities to add value.Consultative Sales & Business Growth• Lead insightful discussions to understand client goals and propose tailored solutions.• Offer expert advice on how products can enhance visibility, engagement, and customer interaction.• Navigate the sales process efficiently, ensuring client satisfaction and retention.Sales Strategy & Deal Closing• Assess client requirements, decision-making timelines, and key priorities.• Recommend suitable product solutions and pricing strategies to align with business objectives.• Drive deals forward by setting clear next steps and maintaining momentum.Follow-Ups & Pipeline Management• Execute strategic follow-ups that add value and keep clients engaged.• Maintain an organised and up-to-date CRM system to track sales progress.________________________________________What You’ll Need as the Business Development Specialist • Minimum 2 years of experience in B2B Sales, Business Development, or Account Management.• Strong commercial awareness and the ability to identify and act on business opportunities.• High level of business acumen, allowing you to understand client challenges and recommend impactful solutions.• A consultative and creative approach to sales, focusing on long-term value rather than short-term wins.• Confidence in handling objections and influencing key stakeholders.• Excellent communication and relationship-building skills across multiple channels.• Highly organised, with experience using CRM systemsOWN TRANSPORT REQUIRED DUE TO LOCATION ________________________________________Why Apply for the Business Development Specialist Vacancy?• Industry-Leading Training & Certification – Fully funded accredited sales training and industry training. • Career Progression – Great opportunities for career growth and internal promotions.• Competitive Salary & Performance-Based Bonuses – Your success is rewarded.• Supportive Team Culture – Work in a fast-paced, high-energy environment where collaboration and success are celebrated.• Excellent Benefits:o Private medical insuranceo Company pension schemeo Employee discounts with multiple partnerso Free on-site parkingo Health & wellbeing programmePlease contact Jane for more details about this exciting vacancy!Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Business Administrator Apprentice
As a business admin apprentice, you will provide administrative support to the operations team in the assessment unit, primarily as part of the candidate services team. This team oversees candidate involvement in exams and strives to ensure all parts of the candidate journey from application to certification is managed. Administrative support Provide admin support for online and practical examinations, ensuring smooth operation Maintain accurate records using RCP-specific software, and generic databases and spreadsheets Assist exam centres across the UK to plan and prepare for their own RCP examinations and assessments Deliver excellent customer service to candidates, examiners, and stakeholders through effective communication (phone, email, and in-person) Events delivery Provide pre, post and exam-day support for the RCP assessment suite in The Spine including room bookings, room set-up and exam delivery Ensure all relevant policies and procedures, such as risk assessments and health and safety are adhered to and take responsibility of the work area Other Undertake other duties as may be reasonably expected and which are commensurate with the level of the post Adhere and comply with the provisions of the RCP’s health and safety policy, undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities. This is a fast-paced and dynamic environment, and the person appointed will be expected to be flexible, resilient and be able to cope with the demands of the role. NOTE: Essential qualifications and skills: 4 GCSEs at grade 3 (old grading system D) OR a relevant level 1 qualification OR evidence of the relevant knowledge, skills and behaviours required by the sector at Level 1 If not already done so, must have achieved a minimum of Level 2 English and maths before the end of the apprenticeship Use of Microsoft Office (in particular Outlook, Word and Excel) Working as part of a team and good interpersonal skills Desirable qualifications and experience: Level 2 English and maths upon starting the apprenticeship Working in an administrative role in other similar organisations Training: Attend one day per week of apprenticeship training (online or at college) Gain hands-on experience by working closely with experienced team members at RCP Participate in structured training sessions focused on your growth and the RCP’s goals Training Outcome:You will be a fully qualified business administrator at the completion of this apprenticeship. Full-time employment as a business administrator with RCP, should a position become available, or further study for a L4 qualification. Any job within the RCP would require a formal application and interview.Employer Description:The Royal College of Physicians is a rewarding and friendly place to work with an incredible history, dating back to our foundation in 1518. We are a professional membership body for physicians – doctors who work in hospitals – with over 40,000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating, improving, and influencing for better health and care. We champion an inclusive culture and welcome applications from all sections of society. We value taking care, learning and being collaborative. These values underpin everything we do. Join us to help achieve our vision of a world in which everyone has the best possible health and healthcare.Working Hours :Monday to Friday 9am to 5pm. Some flexibility with working hours needed to accommodate assessment unit requirements. 1 day per week will be spent on apprenticeship work (either at college or online).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Self motivated,Inquisitive and methodical ....Read more...
Sales Development Specialist
Job Title: Sales Development Specialist Location: Ramsgate, Office Based Job Type: Full-time, PermanentSalary: £26,000 - £30,000 – OTE up to £42,000 p.a.OWN TRANSPORT REQUIRED DUE TO LOCATION ________________________________________About the RoleA fantastic opportunity has become available for a motivated and ambitious Sales Development Specialist to join a forward-thinking organisation with a strong presence in its industry. This company works with businesses to create unique solutions that enhance brand awareness, engagement, and customer loyalty.The role is perfect for a commercially aware professional who thrives in a consultative sales environment, enjoys strategic conversations, and is passionate about helping clients achieve their business goals. You’ll play a key role in driving revenue, building relationships, and delivering innovative solutions to a diverse client base.________________________________________Key Responsibilities – Sales Development Specialist Client Engagement & Relationship Building• Manage inbound enquiries via phone and website, conducting video calls to explore client needs.• Develop strong relationships with decision-makers, identifying opportunities to add value.Consultative Sales & Business Growth• Lead insightful discussions to understand client goals and propose tailored solutions.• Offer expert advice on how products can enhance visibility, engagement, and customer interaction.• Navigate the sales process efficiently, ensuring client satisfaction and retention.Sales Strategy & Deal Closing• Assess client requirements, decision-making timelines, and key priorities.• Recommend suitable product solutions and pricing strategies to align with business objectives.• Drive deals forward by setting clear next steps and maintaining momentum.Follow-Ups & Pipeline Management• Execute strategic follow-ups that add value and keep clients engaged.• Maintain an organised and up-to-date CRM system to track sales progress.________________________________________What You’ll Need as the Sales Development Specialist • Minimum 2 years of experience in B2B Sales, Business Development, or Account Management.• Strong commercial awareness and the ability to identify and act on business opportunities.• High level of business acumen, allowing you to understand client challenges and recommend impactful solutions.• A consultative and creative approach to sales, focusing on long-term value rather than short-term wins.• Confidence in handling objections and influencing key stakeholders.• Excellent communication and relationship-building skills across multiple channels.• Highly organised, with experience using CRM systemsOWN TRANSPORT REQUIRED DUE TO LOCATION ________________________________________Why Apply for the Sales Development Specialist Vacancy?• Industry-Leading Training & Certification – Fully funded accredited sales training and industry training. • Career Progression – Great opportunities for career growth and internal promotions.• Competitive Salary & Performance-Based Bonuses – Your success is rewarded.• Supportive Team Culture – Work in a fast-paced, high-energy environment where collaboration and success are celebrated.• Excellent Benefits:o Private medical insuranceo Company pension schemeo Employee discounts with multiple partnerso Free on-site parkingo Health & wellbeing programmePlease contact Jane for more details about this exciting vacancy!Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. ....Read more...
Paralegal Apprentice (Irwin Mitchell)
We're a full-service law firm, which means whatever advice is needed we can help. Giving the best possible advice is about more than knowledge and expertise. We seek to understand the people and business we work with as deeply as possible and take time to listen to what matters most to them. Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. Your Role An exciting opportunity to join one of the largest national law firms in the UK. You will be supporting the Asbestos and Occupational Disease (AOD) Team within Irwin Mitchell. The successful candidate will be based in Birmingham. You’ll be working with the AOD team led by Alida Coates as well as supporting colleagues from other offices. The team has a vast amount of experience representing people with personal injury claims, with a particular emphasis on work-related lung diseases, upper limb conditions and asbestos-related illness. You will have the opportunity to get involved in supporting the team who manage an interesting and diverse caseload. Right from the beginning you’ll play a key part in delivering outstanding service, securing justice for our clients, and making a real difference to their lives. Paralegals support solicitors in preparing cases and managing them through the litigation process. This involves creating and organising case files, as well as contacting clients and performing legal research. This programme offers a great grounding for a career in law. This is a superb opportunity for you to work within our Asbestos and Occupational Disease Team. You will gain an overview as to the relevant law and the types of claims we encounter whilst supporting our clients and developing your skills and expertise within a collaborative team environment. The work will involve assisting fee earners in advising clients from inception of a claim through to a final trial. The work will be varied and will include interacting with clients, Counsel and other parties in writing and by telephone You will be tasked with obtaining documentation to support claims, conducting research, drafting pleadings, preparing disclosure, bundles, witness statements and instructing Counsel to conduct hearings Your role will also involve juggling competing demands on time and ensuring deadlines are met in a fast paced, high-energy environment Achieve time recording and fee income targets to ensure profitable working Ensuring compliance with the firm’s policies and procedures Attending appropriate training and business development events as and when required Establishing a small, supervised caseload to aid with the apprenticeship progression Training Outcome:Many people accept permanent roles with us after completing their apprenticeship. We’ll help you develop your skills further and you will have opportunities to advance to more senior positions. Wherever your career takes you, you’ll have an industry-recognised qualification and training from one of the UK’s top law firms as proof of your skills and knowledge.Employer Description:Founded in 1912, Irwin Mitchell has helped over one million clients so far. These include individuals, small businesses, as well as national and international organisations. We currently employ over 2,500 people across 14 offices. The IMCF (Irwin Mitchell Charities Foundation) was set up in 1997 and has so far donated over £1 million to local and national causes. We give all our employees 14 hours a year to use on voluntary work, to give back to our communities.Working Hours :Monday to Friday Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Team working,Time management skills,Microsoft Word, Office & Excel,Strong desire to work,Friendly,Reliable,Confident,Resilient,Ability to work at speed,Flexible approach to work,To work on own initiative,Ability to multitask,Ability to meet deadlines ....Read more...
Business Administration Apprentice (Salary £21,840)
This business administration apprentice role is designed to teach valuable administration skills, and give you experience of working in a busy office. Your main responsibilities within the department will include the following: Support the delivery of high levels of client communication Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners are able to respond to queries from clients and other parties The role must ensure that the fee earners are able to focus their time on activity which increases revenue by coordinating all other activities and taking responsibility for delivering consistency across the Group Support fee earner email management, ensuring emails are filed in the relevant electronic system in accordance with procedures, processes and policies Manage fee earner diaries via the electronic calendar system. Ensuring accurate information is included Arrange conference calls, follow procedures to book meeting rooms and video conferences when required and cancel those as soon as possible if arrangements change Ensuring that room bookings are made with sufficient information to enable Reception to have full details; use the appropriate room booking form to do this Book travel arrangements and accommodation in accordance with our policy Prepare agenda for meetings, collate papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting Coordinate an efficient and accurate billing process and support fee earners with providing the right level of information to clients to ensure swift payment of invoices. Liaise with our Finance Team in the delivery of this. Undertake regular reviews of matter lists with fee earners to ensure high levels of financial hygiene Support our Group Sales & Marketing Team in the hosting of events in the relevant location or events in connection with Business Legal Services and/or Private Wealth Undertake file opening procedures ensuring all aspects of the process are completed including all compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model Work collaboratively with your Personal Assistant colleagues within your location and across the Group to provide a seamless and efficient, top-quality service to the business Maintain email distribution lists; ensuring they are kept up to date Ensuring relevant pages of the intranet for your location, team, departments and kept up to date Company Benefits: 25 days annual leave, with the opportunity to buy additional leave Two fundraising days in a year to give back to the community (fully paid!) Westfield Health membership, offering discounted leisure and travel and refunds on medical services A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you Their social responsibility programme is fundamental to who they are Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:There are excellent prospects for you when you complete your apprenticeship with Irwin Mitchell. You may wish to apply for other opportunities within our organisation.Employer Description:Irwin Mitchell are legal experts with a difference. As well as offering a full-range of legal services to individuals and businesses, they also support people with their finances, wealth and asset management. Irwin Mitchell focus on what really matters; their clients, colleagues and communities. They work with our clients, and take the time to understand what matters most to them. Irwin Mitchell call it ‘expert hand, human touch’.Working Hours :Monday to Friday from 9:00am to 5:00pm with the potential to work flexiblySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative ....Read more...
Business Administration Apprentice (Salary £21,840)
This business administration apprentice role is designed to teach valuable administration skills, and give you experience of working in a busy office. Your main responsibilities within the department will include the following: Support the delivery of high levels of client communication. Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners are able to respond to queries from clients and other parties. The role must ensure that the fee earners are able to focus their time on activity which increases revenue by coordinating all other activities and taking responsibility for delivering consistency across the Group. Support fee earner email management, ensuring emails are filed in the relevant electronic system in accordance with procedures, processes and policies. Manage fee earner diaries via the electronic calendar system. Ensuring accurate information is included. Arrange conference calls, follow procedures to book meeting rooms and video conferences when required and cancel those as soon as possible if arrangements change. Ensuring that room bookings are made with sufficient information to enable Reception to have full details; use the appropriate room booking form to do this. Book travel arrangements and accommodation in accordance with our Policy. Prepare agenda for meetings, collate papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting. Coordinate an efficient and accurate billing process and support fee earners with providing the right level of information to clients to ensure swift payment of invoices. Liaise with the Finance Team in the delivery of this. Undertake regular reviews of matter lists with fee earners to ensure high levels of financial hygiene. Support our Group Sales & Marketing Team in the hosting of events in the relevant location or events in connection with Business Legal Services and/or Private Wealth Undertake file opening procedures ensuring all aspects of the process are completed including all compliance checks, creation of letters of engagement and, where relevant, completion of the pricing and resourcing model. Work collaboratively with your Personal Assistant colleagues within your location and across the Group to provide a seamless and efficient, top quality service to the business. Maintain email distribution lists; ensuring they are kept up-to-date. Ensuring relevant pages of the intranet for your location, team, departments and kept up-to-date Company Benefits: 25 days annual leave, with the opportunity to buy additional leave Two fundraising days in a year to give back to the community (fully paid!) Westfield Health membership, offering discounted leisure and travel and refunds on medical services A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace as well as flexible working options to ensure that you are fully supported to work the way that best suits you. Their social responsibility programme is fundamental to who they are. Training:Business Administrator Level 3 Apprenticeship StandardTraining Outcome:There are excellent prospects for you when you complete your apprenticeship with Irwin Mitchell. You may wish to apply for other opportunities within our organisation.Employer Description:Irwin Mitchell are legal experts with a difference. As well as offering a full-range of legal services to individuals and businesses, they also support people with their finances, wealth and asset management. Irwin Mitchell focus on what really matters; their clients, colleagues and communities. They work with our clients, and take the time to understand what matters most to them. Irwin Mitchell call it ‘expert hand, human touch’.Working Hours :Monday to Friday from 9:00am to 5:00pm with the potential to work flexiblySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative ....Read more...
EV Bodyshops Volkswagen Enfield Paint Technician Apprenticeship
Our Vehicle Damage Paint Technicians work within the Volkswagen Group Approved Repairer network to help return our customers vehicles back to factory standards following accidents including bumps and scrapes. This means that our customer’s vehicles will become as good as new. Paint Technicians are responsible for preparing vehicles to be painted after damage has occurred or once panels have been replaced. This will include repairing minor scratches to match the rest of the vehicle. Some of the day-to-day duties include: Ensuring all parts have been stripped from the vehicle in order for it to be painted. Sanding down relevant area and adjoining area for blending. Masking out areas to be treated. Etching and priming areas to be treated. Selecting matching and mixing colours using the approved Volkswagen Group colour palette. Spray painting panels or vehicle parts using a variety of techniques to ensure a factory standard finish. Our ideal candidate will be creative and with an artistic nature. You should be able to demonstrate attention to detail and be committed to delivering a precise finish to your work. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Inspiro Learning Centre in Doncaster. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the three year programme, you will receive the following: Level 3 Vehicle Damage Paint Technician Apprenticeship Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. Our network of Volkswagen Group approved Paint and Body centres deliver a first class service to customers using teams of highly trained experts and the same paint, parts and materials that are used at our factories. Our apprenticeship programme gives you the opportunity to become part of this network, working within an approved body shop and receiving world class training from our industry experts.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Patience ....Read more...
Paralegal Apprentice (Irwin Mitchell)
We're a full-service law firm, which means whatever advice is needed we can help. Giving the best possible advice is about more than knowledge and expertise. Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. Your Role An exciting opportunity to join one of the largest national law firms in the UK. You will be supporting the Sheffield Costs Team in recovering legal costs for the firm. As part of the UK’s largest internal legal costs team, Irwin Mitchell’s costs lawyers are uniquely placed to offer the same high level of service to external clients as well. Our team of 135 includes 36 qualified costs lawyers, 3 qualified solicitors, and 5 qualified ‘Fellow’ CILEx Chartered Legal Executives. We are involved with 650 contentious court hearings and 1500 claims for costs per year with values up to £5m. We are experienced with all areas of costs and funding for legal services and can help with: Recovering legal costs from the losing side of a case. Representing you in court hearings to recover or challenge legal costs payments. Preparing budgets and estimates for the costs of running a legal case. Claiming legal costs from the Legal Services Commission. Advising clients and institutions about the best way to fund your legal costs. Drafting documents and contracts for costs services, e.g. Collective Conditional Agreements. Paralegals support solicitors in preparing cases for trial and progressing transactions. This involves creating and organising case files, as well as contacting clients and performing legal research. This programme offers a great grounding for a career in law. Your main responsibilities within the department will include the following: As well as being the point of contact for clients and therefore need to have excellent communication skills; you will undertake jobs such as setting up utilities/insurance/purchasing equipment/paying invoices/dealing with employee payroll/checking bank statements accuracy and general management of budgets. You will need to become familiar with the Mental Capacity Act 2005 and will work with clients who may have suffered brain injury as a result of medical negligence or accidents. Communicating with clients, other firms of solicitors and third parties by telephone or in writing including taking client instructions and providing case updates when appropriate. Achieve time recording and fee income targets to ensure profitable working. Ensuring compliance with the firm’s policies and procedures. Attending appropriate training events as and when required. Conducting legal research as requested by members of the team. You may sometimes be required to complete relevant administration duties including photocopying, scanning documents, amending documentation, filing, archiving and file maintenance. Training: Paralegal Level 3 Apprenticeship Standard Training Outcome: Many people accept permanent roles with us after completing their apprenticeship We’ll help you develop your skills further and you will have opportunities to advance to more senior positions. Wherever your career takes you, you’ll have an industry-recognised qualification and training from one of the UK’s top law firms as proof of your skills and knowledge Employer Description:Founded in 1912, Irwin Mitchell has helped over one million clients so far. These include individuals, small businesses, as well as national and international organisations. We currently employ over 2,500 people across 14 offices. The IMCF (Irwin Mitchell Charities Foundation) was set up in 1997 and has so far donated over £1 million to local and national causes. We give all our employees 14 hours a year to use on voluntary work, to give back to our communities.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Time management skills,Microsoft Word, Office & Excel,Strong desire to work,Friendly,Reliable,Confident,Resilient,Ability to work at speed,Flexible approach to work,To work on own initiative,Ability to multitask,Ability to meet deadlines ....Read more...
Content Marketing Executive
Content ExecutiveLocation: Hybrid (2 days a week in our brilliant Head Office in Wilmslow) Hours of Work: 37.5hrs per weekContract: Full-time, permanent At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. We’re on the hunt for a creative content enthusiast to help propel our fast-paced – and growing – Group Marketing team to a new level. We want our content to stand out from the crowd while offering real value. We may be B2B, but we’re not boring! This position is ideal for someone with a few years of content and copywriting experience under their belt, who wants to join a marketing team that puts content front and centre. Working alongside our wider content team, this role is an opportunity to develop career-building skills – from beavering away on blogs to putting a shine on sales collateral – and work within an industry best-practice team. Your creative flair will contribute towards: • Working across a number of brands within The Citation Group to help design and execute powerful content strategies for both acquisition and nurture purposes • Producing copy for both online and offline channels; including the website, marketing campaigns, sales collateral and videos• Building strong relationships with internal subject matter experts• Utilising and harnessing tools like Jasper AI appropriately for efficiency (without compromising on quality) • Creating SEO-optimised landing pages and blog content, usually working from briefs and keeping a keen eye on conversion • Working closely and collaboratively with the graphic design team on marketing activity – including infographics, video ideas and social content. • Proofreading written work and making sure all content follows brand guidelines and tone of voice• Collaborating closely with a team of Content Executives and a Social Media Executive to ensure we’re producing best-in-class content across the Group and sharing knowledge and successes At Citation, we’re all about culture and values, which means it’s important for us to find someone we gel with! If you read the below and think “Yes! That’s me!” then you’ll fit in just fine: • You thrive in fast-paced environments and can easily adapt to change• You’re a strong team player with a ‘can-do’ attitude• You’re comfortable liaising with key stakeholders and forging relationships• You can manage your own time and juggle multiple projects at once – while sticking to deadlines, of course!• You’re proactive – you’re comfortable reaching out to others and getting the ball rolling to get things done • You’re a born wordsmith who can easily switch between styles and platforms – you make complex subjects simple and engaging and you’re all about making every word count!• You have an eye for detail and don’t mind sweating the small stuff (yes, a wrongly placed comma is important!) • You have a passion for all things brand, content and communications – to you, the best brands are those who resonate really powerfully with their target audience And when it comes to the technical stuff, here’s a few things we’d love to see: • A relevant degree (English/Journalism)• Up to two years experience in content creation• B2B experience desired but not essential• Experience of working with Content Management Systems (e.g. WordPress)• Experience using AI tools responsibly for content ideation and creation • Experience of Monday.com or similar task management systems Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend. Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Content Marketing Executive
Content ExecutiveLocation: Hybrid (2 days a week in our brilliant Head Office in Wilmslow) Hours of Work: 37.5hrs per weekContract: Full-time, permanent At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. We’re on the hunt for a creative content enthusiast to help propel our fast-paced – and growing – Group Marketing team to a new level. We want our content to stand out from the crowd while offering real value. We may be B2B, but we’re not boring! This position is ideal for someone with a few years of content and copywriting experience under their belt, who wants to join a marketing team that puts content front and centre. Working alongside our wider content team, this role is an opportunity to develop career-building skills – from beavering away on blogs to putting a shine on sales collateral – and work within an industry best-practice team. Your creative flair will contribute towards: • Working across a number of brands within The Citation Group to help design and execute powerful content strategies for both acquisition and nurture purposes • Producing copy for both online and offline channels; including the website, marketing campaigns, sales collateral and videos• Building strong relationships with internal subject matter experts• Utilising and harnessing tools like Jasper AI appropriately for efficiency (without compromising on quality) • Creating SEO-optimised landing pages and blog content, usually working from briefs and keeping a keen eye on conversion • Working closely and collaboratively with the graphic design team on marketing activity – including infographics, video ideas and social content. • Proofreading written work and making sure all content follows brand guidelines and tone of voice• Collaborating closely with a team of Content Executives and a Social Media Executive to ensure we’re producing best-in-class content across the Group and sharing knowledge and successes At Citation, we’re all about culture and values, which means it’s important for us to find someone we gel with! If you read the below and think “Yes! That’s me!” then you’ll fit in just fine: • You thrive in fast-paced environments and can easily adapt to change• You’re a strong team player with a ‘can-do’ attitude• You’re comfortable liaising with key stakeholders and forging relationships• You can manage your own time and juggle multiple projects at once – while sticking to deadlines, of course!• You’re proactive – you’re comfortable reaching out to others and getting the ball rolling to get things done • You’re a born wordsmith who can easily switch between styles and platforms – you make complex subjects simple and engaging and you’re all about making every word count!• You have an eye for detail and don’t mind sweating the small stuff (yes, a wrongly placed comma is important!) • You have a passion for all things brand, content and communications – to you, the best brands are those who resonate really powerfully with their target audience And when it comes to the technical stuff, here’s a few things we’d love to see: • A relevant degree (English/Journalism)• Up to two years experience in content creation• B2B experience desired but not essential• Experience of working with Content Management Systems (e.g. WordPress)• Experience using AI tools responsibly for content ideation and creation • Experience of Monday.com or similar task management systems Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Pawternity Leave: Welcoming a new furry friend. Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities. Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Property Litigation Partner
This Property Litigation team in Leeds City Centre has seen exciting growth over recent years and isn’t stopping now. They are looking for an additional Property Litigation Solicitor to join their dynamic team and are keen to appoint at Partner or Legal Director level. This role is a key appointment to assist with the strategic growth of a team that is already performing well. The team has seen consistent growth but feel that they have more in them. They feel that the best way to unlock it fully is by recruiting someone to work with the partner on not only the higher quality work but also to assist with the management and development of a growing team, the further development of both existing and new clients, and have strategic input. The team are recognised in Chambers as well as The Legal 500, they have a collegiate and progressive environment, and would give a fantastic base for someone to further develop their career from. They are keen to speak to people who are looking to continue push their career forward within a vibrant and connected environment, but who will have ideas and contacts that can help them further grow and develop the team. The Property Litigation team predominantly focus on commercial work, however they also take on a small amount of residential work too. The work includes a mix of lease renewals, rent review, mortgage repossessions, option agreements, easements and restrictive covenants and assisting residential developer clients with land purchase and vacancy strategies. It is sourced both locally and nationally and there is a blend of work that is generated directly by the team themselves, as well as from their highly regarded commercial property team. The team has a strong base of existing Property Litigation Solicitors within the team, many of whom have been within national teams before but have sought out something a little different and are thriving. The firm pride themselves on their modern, collegiate approach to work and with the support of a second-to-none back-office staff. They provide the opportunity to flourish, whilst having fun!. They are committed to continual development, both of the firm and its people and as such there is genuine development for their employees and allow clear progression paths for all their solicitors and Partners. This is an opportunity to embed yourself in a unique and forward-thinking law firm who pride themselves on both the treatment of their clients and colleagues, creating a fun and welcoming atmosphere for everyone to reap the benefits of. They also offer highly competitive salaries and packages and hybrid and flexible working. If you would like to be considered for this senior Property Litigation Partner role based in Leeds, please contact Rachel Mann at Sacco Mann on 0113 467 7111 or another member of the private practice team To hear about the other legal opportunities that we have available then please visit our website. Alternatively, if you know anyone suitable for this role then please let them or us know as we offer a reward scheme for successful referrals. You can see our full terms on our website. ....Read more...