Accounts Admin
Allocating Payments
Posting and Processing Invoices
Ensuring customer accounts are updated
Assisting the credit team with new customer accounts
Dealing with a variety of queries
Training:
Study towards the level 3 AAT qualification
Half day off site and half day in the office
The course is weekly
Training Outcome:
The apprentice will work to becoming a full-time credit controller within the finance team.
Employer Description:Alliance is a national distributor to hotels, restaurants, hospitals and much more in the UK and Ireland. We have a high level of service which keeps our existing customers and gains us new ones.Working Hours :Monday to Friday, between 8.30am and 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Answer telephones
Deal with clients face to face; resolve their queries
Typing correspondance
Use internal practice management system
Help staff as required
File accounts with HMRC and Companies House
General admin duties
Training Outcome:Possibility for further study in Accountancy (AAT),Taxation (ATT) or HR (CIPD).Employer Description:Warrens Accountants is a firm of Chartered Certified Accountants based in Doncaster, South Yorkshire offering accounts, taxation and business advisory and support services to a wide range of businesses and individuals.Working Hours :Monday - Thursday 8.45am - 5.00pm, with an hour unpaid lunch break.
Friday, 8.45am - 4.45pm, with an hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Ordering car parts using on-line systems
Chasing up missing or incorrect parts with suppliers
Packaging and returning any unused/unwanted parts
Regular communication with mechanics
Liaising with customers to let them know when parts have arrived
Inbound and outbound telephone calls
Advice and guidance of products
Working to a high level of customer service at all times and remain courteous and polite to customers
Basic accounts, cashiering and banking along with some vehicle admin work – invoicing trade cars
Training:Business Admin Apprenticeship standard, consisting of:
Knowledge and competence qualification in Business Admin Level 3
End-Point Assessment (EPA) - final test and observation
Functional Skills maths (if required)
Functional Skills English (if required)
Delivery method and location to be confirmed
Training Outcome:
There is high potential of a permanent role with the organisation upon successful completion of your apprenticeship with room for progression
Employer Description:Family-owned business Est. 1953. Clarks of Stourbridge is a new main MG dealership based in Stourbridge.
The business was first founded by Mr Derrick Grieveson in Worcester in 1953 and operated
under the name of Worcester Carsales. The dealership moved in 1963 to a new site in Hylton Road, Worcester, and 1973 saw Mr Grieveson’s son and current Managing Director, Mr Stuart Grieveson, join the family company. In the last 25 years the company has acquired many new car
franchised dealerships in the West Midlands.
During 70 years of trading, the family-run business has seen three generations of the Grieveson family enjoying working for the firm, and to date, three of Mr Grieveson’s
grandchildren work within the group.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Customer Service....Read more...
Reporting to your manager, your typical roles will include, but are not necessarily limited to the following:
Bookkeeping for clients (learning fundamentals of debits & credits).
Working towards the preparation of accounts for sole traders, partnerships and limited companies.
Calculating & submitting VAT returns.
Understanding and identifying different cost classifications (e.g. expenses & capital expenditure).
Creating and maintaining a range of accounting spreadsheets using Microsoft Excel.
Learning to use accounting software such as Xero, Quickbooks, Sage and Kashflow, General finance admin tasks as and when required.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN). And Hereford.
You will receive training one day per week which is a combination of face-to-face and remote, as per your assigned training plan.
Additional training for functional skills in English and Maths will be undertaken if needed.Training Outcome:Working towards being a qualified accountant in a practice.Employer Description:Wootton Taylor is an established accountant’s practice with a range of clients across the West Midlands. We work closely with our clients and offer a range of services including Accounts, Tax, bookkeeping, payroll We also offer business advice and financial support in addition.Working Hours :9.00am – 4.30pm, Monday to Friday with a 30 mins unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
The position of Finance Apprentice is based within an ambitious and fast-growing organisation consisting of multiple businesses. The role is key to ensuring the accounting function has an excellent foundation and requires meticulous attention to detail. Duties include but are not limited to:
Daily Cashbook postings - correctly identify and allocate bank transactions within the accounting software
Maintaining daily reports in relation to cash processing
Investigating and allocating unallocated/missing payments
Uploading and processing of invoices
Preparing landlord statements
Answer email queries in relation to cash allocation and leaseholder accounts
Provide assistance to/support for other accounts team members including purchase ledger postings and payment runs
Key Characteristics:
Strong organisational skills with meticulous attention to detail
Relevant experience is desired
Problem solver who looks for efficiencies and ways to improve processes
Strong interpersonal skills, Confident and effective written and verbal communication
Approachable manner than encourages interaction with others
Good systems experience (previous experience using MRI/Qube PM would be beneficial)
Good working knowledge of Excel
Training:Level 3 Business Admin Apprenticeship. Training Outcome:A permanent position will be considered post apprenticeship.Employer Description:Xenia Property Group is a well-established property conglomerate consisting of multiple businesses, operating nationwide. We specialise in property development, both residential and student block, estate and asset management, as well as residential and student lettings. We are a vibrant and energetic firm with a clear passion for our brands and have a commitment to providing a first-class property management offering.
The successful candidate will report to the Transactional Finance Manager and will assist in the successful running of our Finance department. The ideal candidate will be hard-working, solution focused and looking to progress within their career as part of a tight-knit and fast-growing organisation.Working Hours :9am - 5pm across 5 days, working days TBCSkills: Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working....Read more...
Process and log purchase and sales invoices using accounting software
Assist with credit control by contacting clients and monitoring overdue accounts
Help with journal preparation and month-end data entry
Reconcile supplier statements and assist with payment runs
Maintain accurate financial records and filing systems
Prepare internal reports and client documentation as required
Provide support with payroll and employee expense processing
Liaise with site teams and admin staff to ensure accurate financial documentation
Handle sensitive financial data confidentially and professionally
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Clear pathways for career progression upon successful completion of the apprenticeship.
A friendly, inclusive, and supportive team culture.Employer Description:Marshdale Construction is full scale design and build construction and facilities company specialising in the Rail, Health, Aviation and Education Sectors across the UK, our Core business is to develop the environments of the sectors we work in, promoting Quality, Safety and sustainability.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A leading luxury care group is now looking for an experienced Administrator to join the team and support the smooth running of their care home in West Sussex.This group is well-known for providing both an excellent standard of care and an unbeatable resident experience at each of their purpose-built or lovingly refurbished homes.We’re looking for a skilled Administrator who:
Has experience in payroll preparationIs familiar with finance such as managing petty cashIs confident in HR admin (staff files, holiday/sickness tracking etc.)Has fantastic customer service skills
In return, you will be offered a considerable rewards package and significant professional support, as part of a “2-star Outstanding Company to Work For”.Person specification:
(Essential) Previous experience as an Administrator (ideally in Business / Accounts / Payroll)(Essential) Strong organisational, communication and maths skills(Desirable) AAT Level 2 in Accounting / NVQ Level 2 or 3 in Business Administration / other relevant qualification(Desirable) Experience with HR administration
Benefits and enhancements include:
Extensive range of holiday, retail, and leisure discountsSubstantial learning and development opportunitiesHealth and wellbeing supportInternal reward schemes and recognition initiativesMonthly staff lottery offering cash prizesContributory pension schemeAnd more!....Read more...
A leading luxury care group is now looking for an experienced Administrator to join the team and support the smooth running of their care home in West Sussex.This group is well-known for providing both an excellent standard of care and an unbeatable resident experience at each of their purpose-built or lovingly refurbished homes.We’re looking for a skilled Administrator who:
Has experience in payroll preparationIs familiar with finance such as managing petty cashIs confident in HR admin (staff files, holiday/sickness tracking etc.)Has fantastic customer service skills
In return, you will be offered a considerable rewards package and significant professional support, as part of a “2-star Outstanding Company to Work For”.Person specification:
(Essential) Previous experience as an Administrator (ideally in Business / Accounts / Payroll)(Essential) Strong organisational, communication and maths skills(Desirable) AAT Level 2 in Accounting / NVQ Level 2 or 3 in Business Administration / other relevant qualification(Desirable) Experience with HR administration
Benefits and enhancements include:
Extensive range of holiday, retail, and leisure discountsSubstantial learning and development opportunitiesHealth and wellbeing supportInternal reward schemes and recognition initiativesMonthly staff lottery offering cash prizesContributory pension schemeAnd more!....Read more...
Supporting the finance and admin processing for the company, you'll work within finance, playing a significant part in ensuring the company has good financial control over its projects and all data is accurate and up to date. We seek a fast learner with good maths acumen, with a positive, friendly attitude and approach to the challenges ahead.
Duties to include:-
Processing supplier invoices
Reconciling Xero to supplier statements
Sourcing missing supplier invoices and bills
Ad-hoc assistance with raising POs
Raising sales invoices according to customer POs
Monthly bank and credit card postingsInvolvement in month-end routines, checks and reconciliationsProcessing weekly CIS subcontractor invoices and sending remittances
CIS verification of subcontractors
Training:Advanced Diploma - AAT Level 3 Advanced builds on the knowledge gained at the foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level. You’ll learn complex accounting techniques and master a number of accounting disciplines, including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting. You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4. To pass this level, you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level
The area you will cover include:
Advanced Bookkeeping
Final Accounts Preparation
Management Accounting: Costing
Indirect Tax
Advanced Synoptic Assessment
The apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, including,
Business Awareness
Ethics
Communication
Embracing Change and Problem Solving
Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment. The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviors are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’. Training Outcome:Opportunity to progress within the business and complete further qualifications for the right person.Employer Description:Cambridge Roof Exchange Ltd is a young, innovative and fast-growing construction services company with a family-friendly approach to our treatment of staff. This is reflected in the importance attached to the positive attitudes and care we show to our fellow employees, suppliers and clients.Working Hours :37.5 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are currently looking for an Optical Assistant to join an advanced independent practice based in Sleaford, Lincolnshire.
This is an outstanding opportunity to join a lovely practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Optical Assistant – Role
Modern, patient focused environment
Working between 2 practice which are close by
Part of a team of 3-5 people in each practice
Continued investment into the business
Loyal patient base
Assisting the high quality team focussing on high levels of care
Assisting with dispensing, pre-screening, adjustments, collections, reception and general admin
Helping to run social media accounts
5 days a week including Saturdays
Opening times from 9am to 5pm (3.30pm on a Sat)
Salary between £23,000 to £25,000 depending on experience
Optical Assistant – Requirements
Recent experience working within Opticians
Independent experience would be advantageous
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
This is an outstanding opportunity to join a lovely practice which holds a great reputation for offering the highest levels of service and a wide range of popular and unique designer brands.
The modern practice offers the opportunity to work in a service orientated environment and a close-knit and highly supportive team.
Dispensing Optician– Role
Modern, patient focused environment
Small but busy practice
Team of 3-4 people
Working as the main dispenser
Continued investment into the business - OCT
Specialist clinics - low vision, complex CL's
Access to high quality products
Loyal patient base
Assisting with complex dispensing, pre-screening, adjustments, collections, reception and general admin
Assisting with glazing
Helping to run social media accounts
Stock selection and management
3, 4 or 5 days a week including Saturdays
Opening times from 9am to 5pm (3.30pm on a Sat)
Salary between £28,000 to £34,000 DOE
Dispensing Optician – Requirements
Qualified Dispensing Optician registered with the GOC
Independent experience would be advantageous
Must be calm, comfortable and confident at all times when talking to patients
Maintain the high level of customer care expected by patients of the practice
Ability to learn and want to develop
Happy to work in all areas of the practice
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.....Read more...
Calling customers to follow up on unpaid invoices and confirming expected payment dates
Helping to update and track accounts using Xero (training provided)
Learning how to manage and organise invoice records
General admin tasks such as email handling, data entry and calendar updates
Assisting with keeping our systems and databases up to date
Supporting our sales and editorial teams with documentation and coordination
Proofreading articles before they go to print
Checking for spelling, grammar and layout issues
Learning how to write and edit short pieces for the magazine or website
Receiving training in basic design tasks using tools like Canva or Adobe
Helping create simple social media visuals, digital adverts or page layouts over time
Training Outcome:This is a fantastic opportunity to gain hands-on experience in a professional publishing environment. You’ll be part of a close-knit team that values learning, creativity and collaboration. We’ll support your training every step of the way, and for the right person, this role could grow into a full-time position after your apprenticeship ends.Employer Description:Design and Build UK was established in 2010 and has an ever growing database of loyal readers who have been organically subscribing over the last decade.
The struggles which the construction industry has with converting from traditional marketing to digital marketing is getting ever more obvious as digital advertising moves on like lightening and the confidence of directors and marketing managers, has yet to be built. We combat these concerns by publishing a hard copy of Design and Build UK as well as an online version which can be tracked and measured like modern forms of marketing, bridging the gap.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Familiarity with Microsoft,Interest in writing or design,Time management....Read more...
We are seeking a detail-oriented and proactive Finance Team Member to support our day-to-day financial processes. This role is ideal for someone with strong organisational skills, a keen eye for accuracy, and a collaborative mindset.
Key Responsibilities:
Finalising and issuing invoices to clients
Handling billing processes and ensuring timely submissions
Managing debtors, including monitoring outstanding accounts and following up on payments
Maintaining accurate financial records and documentation
Performing account and bank reconciliations
Supporting general administrative and finance-related tasks as needed
Draft Invoicing
Finalising Invoices
Billing
Debtors management
Record keeping/maintenance
Reconciliation
General admin
Training:
Assistant Accountant Level 3 Apprenticeship Standard
Training Outcome:
Opportunities to grow and develop within the organisation
Employer Description:We are a mission-driven social enterprise dedicated to helping individuals work and study more effectively. With decades of experience and a deep understanding of assistive technology, we have supported tens of thousands of people in achieving greater productivity and academic success.
As a Disability Confident employer, we are proud of our diverse and inclusive team, who deliver personalised support tailored to each person’s unique needs. We specialise in providing high-quality training, needs assessments, assistive equipment, and software, all designed to empower individuals with the tools they need to succeed.
Working closely with Student Finance and government-funded support services, we are committed to modernising DSA (Disabled Students’ Allowance) provisions and delivering improved outcomes across the board. We operate within prescribed service levels and frameworks, ensuring cost-effectiveness and accountability for every service we provide.Working Hours :Monday to Friday, 8.45am - 5.15pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Experience in a similar role,Proficiency in Microsoft Excel,Time management skills,Interpersonal skills,Ability to work independently,Efficient,Positive attitude to work....Read more...
Acting as the first point of contact for client IT support requests via phone or email.
Troubleshooting and resolving common IT issues like password resets, MFA setup, and connectivity problems.
Configuring PCs, installing software, and helping ensure smooth IT setups for clients.
Gaining hands-on experience with platforms like Microsoft 365, Azure, and Admin tools.
Communicating with clients and colleagues using phone, email, and video calls.
Learning how to deliver top-quality support and service — the Magna Systems way.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:Through the Level 3 IT Support Apprenticeship, you’ll gain a comprehensive understanding of IT infrastructure, support systems, troubleshooting methods, and cloud services. Training includes live sessions, practical tasks, and one-to-one mentorship to ensure you build skills that last.Employer Description:Magna Systems comprises a team of skilled Automotive and IT consultants ready to implement the perfect solution for your business.
Recognising the uniqueness of each business, we customise our IT and Business services to meet the specific needs of our clients.
We are driven to support and improve your business utilising our range of products and services.Working Hours :Monday to Friday, with shift options of 8:00am - 4:00pm or 10:00am - 6:00pm.Skills: Communication skills,IT skills,Customer care skills,Logical,Passion for IT....Read more...
A broad range of accounting and finance tasks will be undertaken, providing experience across our activities.
Tasks at some point would include:
Processing purchase Ledger invoices
Supplier payments
Reconciling suppler statements
Maintaining supplier records
Sales invoicing
Credit control
Maintaining customer records
Processing company credit card statements
Processing staff expenses
Matching the bank feeds
Month-end journals
Dealing with intercompany management charges
Understanding the various accounting software in use
Assisting in tracking project budgets and expenditures
General admin, including a lot of ad-hoc duties, assisting the owners in both administration, finance and other duties, getting to really know the business, including
Providing occasional cover on the telephone
Helping prepare cost reports for ongoing projects
Supporting project managers with financial documentation and updates
Maintaining project files including contracts, purchase orders, and milestone payments
Coordinating with suppliers and subcontractors for project-related billing
Training:You will undertake the “Accounts / Finance Assistant” Apprenticeship (an Intermediate Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
Assessment will be by an “End Point Assessment”, which will include the following two elements:
A Structured Interview. This will consist of 10 questions asked by an AAT Independent Assessor. It will last 60 minutes and will be performed remotely via the AAT online video portal. The questions will allow you to display the knowledge and experience you have obtained during your apprenticeship. You will build a portfolio of reflections and product evidence that will be used to support your answers to these 10 questions.
An In-tray Test. This will be undertaken under exam conditions and will last 105 minutes. It will be based on what you have studied in your AAT Level 2 Certificate in Accounting.
Successful completion of the AAT (Level 2) Foundation Certificate in Accounting is a mandatory element of the Accounts / Finance Assistant Apprenticeship. Your Apprenticeship will therefore include formal studies towards this qualification.
It is anticipated that your apprenticeship duration will be for 15 months, although earlier completion is possible, provided the duration exceeds one year and a week.
You will receive support from both the employer and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day-release basis. As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours.
As you learn more in both the office and in your studies, your responsibilities, and the variety of tasks you undertake, are expected to increase.Training Outcome:We see this position as a stepping stone for an ambitious candidate to kick-start their career in the accountancy profession or in business in general.Employer Description:House of Play has been manufacturing indoor playground equipment, soft play, sensory equipment, trampoline parks and other specialist leisure equipment since 1994 from its factory base in Doncaster, UK and continues to play a key role in the leisure products industry as it grows globally.
Inspired by the rising need for children’s’ play equipment that would promote growth and learning without making play boring, we thought of coming up with customised leisure products that every child will find interesting! We understand how beneficial playing is to children; that’s why we design our play products in such a way that will turn every playtime into an adventure.
For over 25 years, House of Play has been the leading the way for leisure equipment suppliers, investing and developing new cutting-edge design technologies and manufacturing techniques to offer our clients the best possible indoor play equipment and the best possible price without compromising on quality – it is this rationale that has seen us install in excess of 1000 play frames worldwide.
We continue to build our company reputation recognising innovative design, quality product meeting the latest health and safety standards and play equipment reliability is fundamental to meeting our customer aspirations.
Globally, we take our British values and build our network of agents and distributors to further promote our Global supply position, always conscious of our ‘hand crafted in Britain’ badge that is associated with House of Play and the highest quality indoor play equipment.
Basic vacancy details
Accounts / Finance Assistant
Working alongside the owner the apprentice will learn all aspects of a busy finance function, including; bookkeeping, financial reporting, invoicing, credit control, office administration as well as getting to know all aspects of the business.
This is a great opportunity to take the first step on your career and also to become an intregral part of a growing and ambitious business.
Via GOV.UK website Yes
Via Employer Website
Training details
Standard
Accounts / Finance Assistant (Intermediate)
You will undertake the “Accounts / Finance Assistant” Apprenticeship (an Intermediate Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
Assessment will be by an “End Point Assessment”, which will include the following two elements:
• A Structured Interview. This will consist of 10 questions asked by an AAT Independent Assessor. It will last 60 minutes and will be performed remotely via the AAT on-line video portal. The questions will allowing you to to display the knowledge and experience you have obtained over your apprenticeship. You will build a Portfolio of reflections and product evidence that will be used to support your answers to these 10 questions.
• An In-tray Test. This will be undertaken under exam conditions and will last 105 minutes. It will be based on what you have studied in your AAT Level 2 Certificate in Accounting.
Successful completion of the AAT (Level 2) Foundation Certificate in Accounting is a mandatory element of the Accounts / Finance Assistant Apprenticeship. Your Apprenticeship will therefore include formal studies towards this qualification. It is anticipated that your apprenticeship duration will be for 15 months, although earlier completion is possible, provided the duration exceeds one year and a week.
You will receive support from both the employer, and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis. As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours.
As you learn more in both the office and in your studies your responsibilities, and the variety of tasks you undertake, are expected to increase.Working Hours :Monday to Friday between 9.00am to 5.30pm.Skills: IT skills,Attention to detail,Customer care skills,Team working,Accurate,Highly competent Excel skills,Flexible....Read more...
As Finance Administrator, you will provide a range of administrative and information services to the company and take full responsibility for the purchase and sales ledger. This is full time position working on a 12-month fixed term contract basis in Banbury.
You will be working for a progressive and expanding organisation with a passion for people and lifestyle. This opportunity is perfect role for an organised, efficient, ambitious and “can do” individual. The company has an excellent reputation and are a highly respected local employer.
You will be responsible for:
Supporting on facilities actions including the coordination of contractor management, health and safety, fire risk assessments and property maintenance
Supplier Management: Negotiating and managing contracts with external suppliers and service providers, such as cleaning, security, and landscaping and other property related suppliers
Managing the admin inbox and correspondence and deal with all issues and queries from employees and stakeholders efficiently
Supporting the team in relation to the Sales and Purchase Ledgers including posting invoices, bills, credit notes, exporting and importing sales data, prepare payment runs, enter new suppliers, post staff expenses
Skills and experience required:
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel and PowerPoint)
Understanding of in house systems such as CRM and accounts systems
Excellent telephone manner with good interpersonal and communication skills
Ability to work independently or as part of a team
Ability to work under pressure and prioritise work effectively and efficiently
Excellent organisation and administrative skills
Accurate data inputting skills and eye for detail
Ability to use initiative in terms of decision making
Good overall business knowledge
Minimum of 2 years in a business administrative role
Package details:
£24,500 – £25,500
Contract – 12 months
Flexi time – 37.5 hours per week
Flexible working
Generous holiday allowance
Life Assurance
Pension
Retail discount programme…
and lots more!
....Read more...
A new opportunity has become available for a Treatment Coordinator / Assistant Manager to join an established practice located in North London (N16)Start date – as soon as possible.This is a progressive role and will go onto a practice management position in the next 6 months.The position is to work 4 days per week, Monday – Thursday.Working hours will be 9am – 6pm.Suitable candidates must have previous experience as a Treatment Coordinator. Salary - £35k.Main purposes of the job:
Create a pleasant patient journey for each patient.Public relations and patient management.Marketing, advertising and recallingAssisting the practice manager, monitoring staff.
Key responsibilities TCO:
To arrange to see new patients away from a surgical environment and discuss their treatment options before the patient sees a dentist to ask questions and gain rapportTo see the patient after the appointment with the dentist and arrange future appointments, take payments and discuss consentTo keep accurate records of all conversations with patientsTo be available to patients who wish to discuss treatmentsTo arrange finance, and be able to calculate, payment options in the best interests of both the Clinic and the patientTo manage a conversion table with the names of the patients that have been seen, and the overall conversion. This should be accurate.The TCO should be able to take calls from the telephone system and discuss options, and book appointments using the computer system.Marketing and advertisingTo post with approval of the Clinic Manager on social media sites, and design adverts alongside the marketing manager.To host open evenings and be available to discuss treatments with current and potential clientsRecallingTo monitor reports and carry out effective recalls for patients at appropriate intervals.To take before and after photographs of clientsTo be able to interview and record interviews with patientsTo ask for testimonialsOversee the appointment book and ensure that the best use is made of the time available.Ensure that receipts are always given and that accurate records are drawn up to show monies received.
Key responsibilities Assistant Manager:
Ensure that patient admin is completed correctly.To assist in reception area when required.Evaluate opportunities for local marketing initiatives by monitoring the source of new patients and comments of existing patients.Ensure that internal marketing standards are maintained.Monitor patient feedback using questionnaires provided at prescribed intervals.Handle patient’s complaints from initial complaint through to resolution. Liaise with other members of the team as necessary.Ensure that patient records are accurate and current.Ensure that the receptionists identify patients who fail a recall and take corrective action.Ensure that patient accounts are settled in accordance with prescribed procedures and time scales
Liaise with Practice Manager and carry out assigned tasks.Manage employees; holidays, sickness and employment.Cover staff if needed, reception, nursing.Liaise with Marketing Manager re; website, social platforms.Ensuring Dental Nurses & receptionists are carrying out the correct tasks. All checklists are completed correctly and uploaded to the compliance software.Stock take & OrderingDeal with patient complaints liaise withCarry out monthly practice meetingsHave weekly meetings with ManagerEnsure all staff are up to date with their cpds and other training.....Read more...
Business Support:
Provide administrative support to Council officers, as and when required.
Open and stamp post, and frank and record outgoing post.
Compose standard letters/emails.
To assist with the filing and archiving of Council documents, as directed by senior officers, including handling the deletion of data in line with GDPR.
Order stationery and monitor stock levels.
Prepare cash floats, and process and input cash sheets.
Receive payments for hire of facilities and any other payments made at the office.
Assist with basic finance functions, such as the reconciliation of income
Monitor levels of forms and information leaflets, printing further copies as required.
Coordinate arrangements for and supervise work experience students and volunteers in the Council officers, completing all required documentation and reports.
Reception Desk / Customer Contact:
Cover the council office reception desk and telephone lines during opening hours (9am - 12pm / 1pm - 4.30pm (Mon-Thu) & 4pm (Fri)), being the first point of contact for visitors or telephone callers to the Council.
Manage the council’s Admin inbox, responding to enquiries / forwarding emails to relevant officers as necessary.
Coordinate requests for memorial plaques / benches / trees, working with the Amenities Manager to fulfil these.
Meet with prospective hirers to discuss requirements and give tours of Council premises, where required.
Communications & Marketing:
Assist with the running of the council’s social media accounts, including designing and scheduling posts.
Monitor and collate a record of press coverage relating to the council
Assist with the design and production of marketing materials, including posters and signage
Support the publication of press releases and news items on the Council’s website
Provide support for the organising of the council’s public events
Maintain the council’s noticeboards
Assist the Communications & Events Manager in any other way they deem required to support the council’s marketing and communications functions
Other Information:
Carry out all duties whilst ensuring the Health and Safety of resources within the post holder’s responsibility, ensuring that personal responsibilities of Health and Safety, as laid down in the Health and Safety at Work Act, are followed.
Maintain the highest levels of discretion and confidentiality.
Maintain the standards of service set by the Council.
Commit to Woodley Town Council’s inclusivity policy and values, treating colleagues and customers with dignity and respect.
Training:You will attend 1x face to face lesson at Chiltern Training, once a month. The rest of your time will be spent working in your placement gaining hands on experience in the sector.
(5th Floor, One Valpy, 20 Valpy Street, Reading RG1 1AR).Training Outcome:
Upon completion of your Business Administration apprenticeship and with experience in this sector, you could progress from business support officer to supervisor or office manager.
You could also move into other departments, like IT, payroll, or accounting.
With further training, you could specialise in an area like legal, financial, or medical administration, become a personal assistant or executive officer.
Employer Description:As the town has grown so have the services provided by the Town Council. The Town Council is responsible for a number of parks and open spaces, play areas, allotments, community halls, street lighting and bus shelters, planning consultation, The Oakwood Centre, including the Alan Cornish Theatre, and Woodford Park Leisure Centre. The Council also gives grants to local community organisations and individuals and represents residents on wider issues.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative,Interpersonal skills,Tact,Competent Microsoft user....Read more...
Academic Administration Support
Assist with maintaining accurate and up-to-date student records on databases (Tribal EBS) and spreadsheetsAssist in the enrolment of students, create student accounts for various platforms, and the general handover from admissions into academic administration
Assist in the data entry of student grades and progress.
Learn to use the virtual learning platform (Moodle) in the academic administration capacity
Gain familiarity with academic regulations and procedures, ensuring compliance with policy.
Support with timetabling
Learn to manage inboxes and respond to general academic administration queries in a professional and timely manner
Help organise academic meetings and take notes/minutes where required
Contribute to quality assurance processes such as compiling data for reports and audits
Gain familiarity with handling private data in compliance with GDPR
Admissions Administration Support
Assist in processing applications, ensuring applicant documentation is complete and accurate. Learn to communicate effectively with applicants, providing updates and answering queries
Support the coordination of open days and exhibition events
Help maintain records of applicant progress throughout the admissions cycle
Gain familiarity with ION’s course offerings
Gain familiarity with admissions policies and procedures, ensuring compliance and confidentiality
Learn to use CRM platform (Active Campaign) to monitor lead engagement and process lead journeys
Office & General Administration
Provide reception cover, greet visitors, and answer calls when required
Support filing, scanning, photocopying, and archiving of records.
Maintain office supplies and liaise with suppliers when necessary.
Assist with general enquiries and redirect queries to the appropriate teams
Teamwork and communication
Work closely with the academic and administrative teams
Collaborate across different teams
Be supportive to other colleagues in your work to create a collaborative work environment. Share, communicate and work with others
Contribute to team meetings.
Actively participate in one-on-one meetings and training sessions
Managing self and collaboration
Manage your own workload, prioritising tasks and seeking help when needed
Be proactive in learning and contribute ideas to improve administrative processes
Co-coordinate and work effectively with the Academic Admin and Admissions teams and wider organisation to achieve the organisation's objectives and ensure conversion targets are met
Keep up to date with training requirements e.g. GDPR, PREVENT Awareness and on-the-job training in business administration, relevant apprenticeship coursework and continuing professional development
Develop technical, creative, and problem-solving skills. Work towards becoming confident in managing small projects with guidance
Training:The apprentice will be trained through on-the-job training and job shadowing, this will be on an ongoing basis. This training will take place at work. Any training or assessments related to the apprenticeship program will take place at London South East Colleges. Training Outcome:Permanent Employment: Depending on performance and business needs, there may be opportunities for the apprentice to transition into a permanent role, such as a General Administrator or a similar position within our team.Further Development: Apprentices who demonstrate strong potential may be encouraged to pursue higher-level qualifications, such as a Level 4 apprenticeship or additional professional development courses.Employer Description:Since we first began, so much has changed, but we continue to be at the forefront of cutting-edge nutritional education. Our ambition remains to create a workforce of nutritional therapists who can support health services achieve the best outcomes for patients, supporting them to live healthily from birth to end of life.
Our founder Patrick Holford was influenced by the works of twice Nobel Prize winner Professor Linus Pauling and Canadian psychiatrist Dr Abram Hoffer. He realised that the future of medicine, disease prevention and reversal hinged on optimum nutrition, and set up formal training for nutritional therapists at ION in 1984. The Institute has been actively engaged in training ever since, with over 2000 graduates worldwide changing the lives of countless individuals through personalised nutrition.
We are proud to be one of the first UK providers of nutritional therapy training in the UK and now the largest provider of undergraduate courses full- and part-time, with credit stacking opportunities.Working Hours :Monday to Friday. 6-hour shifts.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Creativity and problem-solving,Adaptability,willingness to learn,Academic policies....Read more...
