Account Manager Jobs Found 228 Jobs, Page 10 of 10 Pages Sort by:
Apprentice Administrator Assistant (Trust Headquarters)
During your apprenticeship, you will learn how: To provide an effective service of administrative support within the Trust Headquarters Secretariat To assist with the duties of colleagues within the department in times of absence or heavy workload, and to work as a team member at all times. It is expected that the level of support will increase over time as more experience and confidence are gained Organise own day-to-day work tasks, showing an ability to prioritise in order to achieve set timescales Prepare and circulate weekly PA movements and organise the late shift rota in a timely manner To provide efficient and effective reception cover for Trust HQ, acting as the first point of contact for the department and ensuring a professional, hospitable welcome for all visitors to the department To be responsible for the booking and maintenance of both the Executive Conference Suite and other Trust HQ offices, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team. Ensuring double bookings are avoided or resolved as a matter of priority Ensuring that the reception area is kept tidy at all times and adheres to Health & Safety Requirements Answering the telephone in a courteous manner, recording all messages accurately and referring on as appropriate, taking into account that this may be the first point of contact for distressed and emotional patients and their relatives and ensuring that confidentiality is respected at all times Build and maintain positive relationships within own team, across the wider organisation and with external stakeholders Report any estate or IT queries and follow up as appropriate until resolved To distribute the Post received into the Trust HQ using your own initiative To keep all filing systems, spreadsheets and software systems up to date as and when directed To be responsible for the booking, maintenance and configuration of the Lecture Theatre, to be forward-thinking and make informed decisions relating to room bookings at the request of the Executive Team and the wider organisation. Ensuring double bookings are avoided or resolved as a matter of priority To take room booking requests from external stakeholders To be responsible for the resolution of IT issues relating to the department and external visitors as and when required To be responsible for accurate distribution lists that relate to Trust HQ To communicate sensitive and confidential information both orally and in writing, to managers, staff and external relationships as directed To develop improved administrative systems and/or procedures as necessary To be responsible for the purchase of office refreshments (i.e. milk, tea, coffee) and sundry items as and when required. Report any problems to the line manager as appropriate To be the first point of contact for IWT colleagues to book office spaces where available, answering any queries and providing support where needed Training:The apprenticeship is being supported by our training partner, HTP Apprenticeship College. You will be assigned an Apprenticeship Coach who will support you to achieve the Level 3 Business Administrator apprenticeship standard. You will be developing Knowledge, Skills, and Behaviours in the following areas: IT Record and Document Production Decision Making Interpersonal Skills Quality Planning Project Management Business Processes As part of the off-the-job training, you will complete a portfolio of evidence, attend online workshops, have time to study independently, undertake research and write assignments. The apprenticeship is assessed independently at the end of the practical training. The assessments include an online multiple-choice test, a business project and presentation and a professional discussion based on a portfolio of evidence. The training will generally take place in the workplace, and you will be given study time to complete your apprenticeship.Training Outcome:It is hoped that on successful completion of the apprenticeship, you will be able to secure a permanent role within the Trust.Employer Description:Portsmouth Hospitals University NHS Trust,are proud to provide expert, compassionatecare. They support the local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.Working Hours :Monday - Friday, working 8.30 am - 4.30 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience ....Read more...
Mobile Service Engineer
Mobile Service Engineer Reports to: MSE Team LeaderLeeds Service CentreSalary: £26,104.00 (40 hours per week @ £12.55ph).Working Pattern: Monday to Friday 08:00 to 16:30.Holiday entitlement: 25 days plus Bank Holidays (January to December).Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: 1. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.2. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.3. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.4. Ensure any PPE supplied for use in carrying out your duties is used as instructed.5. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.6. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.7. Ensure the vehicle safety check and van check sheet completed each week.8. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.9. Prioritise and organise your workload, referring to Line Manager as and when appropriate.10. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.11. Agree to undertake all training offered that is necessary to maintain the skills required for this role.12. Willing to take on additional supervisory responsibilities and training if required.Skills and Qualifications Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.13. Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred. Physical demands of the job Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Health and SafetyThe post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDHS ....Read more...
Driver Technician
Driver Technician Reports to: MSE Team LeaderLeeds Service CentreSalary: £26,104.00 (40 hours per week @ £12.55ph).Working Pattern: Monday to Friday 08:00 to 16:30.Holiday entitlement: 25 days plus Bank Holidays (January to December).Job purpose:To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.Key Responsibilities: 1. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, always ensuring that the Company Infection Control Policy is followed.2. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.3. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.4. Ensure any PPE supplied for use in carrying out your duties is used as instructed.5. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.6. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.7. Ensure the vehicle safety check and van check sheet completed each week.8. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered.9. Prioritise and organise your workload, referring to Line Manager as and when appropriate.10. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.11. Agree to undertake all training offered that is necessary to maintain the skills required for this role.12. Willing to take on additional supervisory responsibilities and training if required.Skills and Qualifications Full UK driving licenceSuccessful enhanced DBS checkGeneral workshop knowledgeBasic mechanical knowledgeBasic electrical knowledge including 12v/24v D.C. systems.Able to move and handle loads and equipment safely.Experience of face-to-face customer contact.Previous delivery driver experienceAn awareness and understanding of people with disabilities.Flexible approach to working conditions and working environment change.13. Ability to use own initiative within set boundaries of the role.Ability to use a mobile phone to relay photographs.Good written and verbal communication skills.Ability to relay clear instructions to clients.Previous supervisory experience preferred. Physical demands of the job Moving and handling of equipment and accessories following handling guidelinesStanding at a bench to workKneeling/crouchingWorking in confined workspace if the job necessitates (installing/repairing equipment in small areas).Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team.Committing to being available for short notice overtime necessitated by emergency response requirements.Responsibility of out of hour’s duties. Health and SafetyThe post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.Prevention and Control of infection:The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDHS ....Read more...