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Customer Service Apprentice
Providing access to some council services Receiving and accurately recording enquiries and requests, taking timely and appropriate action in accordance with procedures and instructions Escalating any problem cases to experienced customer service advisors and managers Working as part of a team supporting service delivery across some directorates of the council Communicating and liaising effectively, via the telephone, face-to-face, and in writing with certain customers Processing enquiries and requests received via various electronic means Using a wide range of computer systems, including a CRM system and MS Office products (especially word and outlook) Maintaining computerised records and information systems Assisting customers making payments by debit and credit card Carrying out reception work including Recognising the diverse needs and cultures of the community to ensure equal access to services Maintaining an up-to-date knowledge of data protection and freedom of information legislation and guidance, ensuring these principles are adhered to at all times Training Outcome: Career in Customer Services Employer Description:It’s an incredibly exciting time to work in Dudley Council as we embark on numerous multi-million pound regeneration schemes which will be real game-changers for the borough. In addition to the exciting schemes such as the Midland Metro we also have the ongoing and very serious challenges of ensuring vulnerable people across the borough receive the services they deserve. At Dudley Council we have a ‘one council’ ethos that builds an effective and dynamic organisation which grows the economy and creates jobs, creating a cleaner and greener place and supports stronger and safer communities. We are rightly proud to be the historic capital of the Black Country and, working with our partners, Dudley Council is also committed to looking forward and helping to deliver our borough vision of ‘Forge a Future for all’ www.dudleyboroughvision2030.org.uk We ensure communities influence council decisions and are committed to delivering services in partnership with communities. We provide flexible and responsive service in partnership and help communities help themselves. In joining a local authority that serves 320,000 residents you will become an integral part of a council that: • is ready to embrace change, providing an environment in which you will be encouraged to make your mark • is aware of its key challenges and the need for a new energy to innovate the council, in order to find cost effective ways of delivering services • has aligned its political and managerial leadership structures and is committed to protecting, securing and transforming the lives of children, families, the vulnerable and older people • wants borough residents to have their say through our community forums • dedicates time to meaningful consultation and listen to the views of our residents • is working with the community to encourage active involvement of our residents We want to leave a legacy of a better future for the borough that reflects Dudley borough’s potential and harnesses the ambitions of the people we serve. For more information see our Council Plan www.dudley.gov.uk/council-community/plan-policies-and-strategies/council-plan, Dudley Borough Vision for 2030, Forging a Future for All www.dudleyboroughvision2030.org.uk and key information about the borough and its communities at All about Dudley Borough www.allaboutdudley.infoWorking Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Business Administration Apprentice (36341)
A normal day would include: Be main point of contact for clients entering the centre and directing them to the correct course Support Quality staff with generation and issuing of certificates and registration cards Office administration such as printing and scanning documents, answering the phone, photocopying and managing incoming and outgoing post Building Portfolios for clients and assisting in the transition to electronic presentations and online learning Ensuring clients have a positive experience of their time at 3t Ensuing client and apprentice lunch requirements are correctly communicated and invoiced to the right client in a timely manner Manage allocation of Rooms and Pool cars for training staff Our determined and professional approach will map the path that will enable you to progress your career significantly in the future within the 3t Group. Our vision is to develop the skills that will help you to fully understand all aspects of our business. Ultimately, if you work hard and have a passion for our business and a will to succeed you will be given the opportunity to grow with as a person and a valued team member. During this apprenticeship, the successful applicant will work towards and attain a Level 3 Business Administration Apprenticeship. Package also includes - pension, HSF Health Scheme 2 & Cycle to Work Scheme How you will be supported: Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role. What will happen next: New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out: More about this vacancy and any others you are suitable for Any training you need to complete What the next steps will be How you could get there: If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Business Administrator Level 3.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:At 3t, we are passionate about up-skilling and empowering workforces to ensure a prosperous future where all workers, organisations and our industries thrive. 3t is the combination of world-leading companies that are together transforming training in the energy, and wider safety-critical sectors, combining cutting-edge immersive technology with award-winning high-impact workforce training. Boasting a truly global customer base, we operate across 60 countries and are represented by a diverse workforce of over 17 nationalities, with offices and training centres located in the UK, North and South America, and the Middle East. Together, we are training the workforce of the future. 3t Training Services is the UK’s largest and leading provider of training for the oil and gas, wind, and power industries, and a major player globally, whilst also making a significant impact on the wider and utilities sectors including gas, electric, and water.Working Hours :Monday to Friday, hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Able to work independently,Positive attitude,Highly motivated ....Read more...
FX Dealer / FX Sales
FX Dealer / FX Sales Executive London Basic Salary: £30,000 – £60,000 On-Target Earnings: £100,000 – £120,000 (Uncapped) The Company Our client is a global treasury management and financial services business, providing institutional, corporate and private clients with access to a comprehensive suite of FX and treasury solutions through both traditional and digital channels. Operating via regulated counterparties, the business delivers multi-currency banking, foreign exchange execution and risk management, digital asset processing, secured lending and card issuance. The company combines a high-touch, concierge-led service with tier-one product access and prides itself on delivering consistently strong results for its clients. This is a high-performance environment built around ambition, accountability and results. Standards are high, effort is recognised and success is rewarded. The Role This 360 FX Dealer position sits at the core of the firm’s revenue generation and offers a genuine opportunity for an experienced FX sales professional to take full ownership of their desk. You will be responsible for building and managing your own client portfolio, from initial origination and onboarding through to trade execution, risk management and long-term account growth. This is a true end-to-end role suited to individuals who thrive in fast-paced, target-driven environments and see FX dealing as a long-term career rather than a short-term role. The position offers uncapped commission for the lifetime of client relationships, paid at a market-leading rate, alongside clear progression opportunities for consistent high performers. Key Responsibilities Sourcing, identifying and developing new FX business opportunities Generating leads through outbound calling, referrals and networking Opening and managing corporate, institutional and private FX accounts Executing spot, forward and swap FX transactions Providing tailored FX risk management and hedging solutions Pricing trades accurately while managing risk and exposure Managing full client onboarding, including KYC and AML requirements Acting as the primary point of contact for all FX-related matters Delivering regular market commentary, trade ideas and client updates Monitoring key economic, political and central bank events Identifying opportunities to cross-sell wider treasury and financial products Maintaining accurate CRM records and reporting performance Ensuring strict adherence to compliance and regulatory requirements The Ideal Candidate Proven experience in a 360 FX dealing, FX broker or FX sales role Strong understanding of FX markets, products and execution Confident managing and pricing trades independently Highly target-driven with a strong appetite for performance-based earnings Excellent communication and client relationship skills Resilient, disciplined and commercially focused Comfortable working in a demanding, high-energy sales environment Committed to building a long-term career in FX and financial markets What’s on Offer £30,000 – £60,000 basic salary (DOE) £100,000 – £120,000 OTE with uncapped commission Lifetime commission on successful client relationships Clear progression within a growing FX and treasury business High-performance culture with strong earning potential Prime London location with excellent transport links By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Executive Assistant (Equities)
Job Description: Core-Asset Consulting is delighted to be supporting a financial services startup firm as they seek to appoint a Business Administration professional to join their growing organisation. The role holder is responsible for providing support to the Equities team. Some of the main responsibilities include managing diaries, travel logistics and assisting in the preparation of presentations and conferences. This newly formed business, based in Newcastle, offers an exciting opportunity to help shape its culture and ways of working from the outset. All applicants must have a minimum 2.1 Bachelor’s degree. Skills/Experience: Minimum 2:1 Bachelor’s degree (or international equivalent) with strong academic performance. At least 2 years of experience in a similar administrative or business support role. Excellent IT proficiency, particularly in Microsoft PowerPoint, Excel, Outlook and Word. Experience handling sensitive information with discretion and professionalism. Outstanding written and verbal communication skills. Proactive, solution-focused mindset with the ability to maintain momentum and meet deadlines. Strong attention to detail and the ability to anticipate needs. Confidence in managing competing priorities with a disciplined and structured approach. Highly motivated team player with strong work ethic, energy and enthusiasm. Ability to collaborate effectively with colleagues across the broader support function. Core Responsibilities: Support the investment teams in developing and maintaining relationships with external corporates. Coordinate regular contact with portfolio companies and a wider universe of relevant counterparties. Assist with the preparation of presentation materials and business documentation. Support the planning, logistics and delivery of conferences, meetings, roadshows and field trips. Monitor upcoming corporate access opportunities and coordinate participation. Communicate key business priorities clearly and professionally to both internal and external stakeholders. Liaise directly with corporate access desks and colleagues across all departments. Manage diaries, gatekeep meeting schedules and stay aware of stakeholder priorities. Screen calls, facilitate conference calls and handle ad hoc correspondence. Organise business travel including transport, accommodation and preparation of itineraries. Provide administrative support including research, record-keeping and ad hoc project work. Collaborate closely with the wider Business Administration and Executive Assistant teams to ensure consistent, high-quality support across the firm. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16314 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDPERM ....Read more...
Support Worker
About The RoleExciting opportunity for a Support Worker based in Mulberry House, our supported housing service in Guilford.At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement.The Support Worker will work with people who are or have recently experienced homelessness and who are in need of support and accommodation. As a support worker you will need to:Get to know and build the trust of our clientsUnlock our clients potential to live independentlyEnhance their social integration by encouraging participation in social and leisure programmes,Help residents with their support needs and with the practicalities of everyday living.Please note:We provide a 24/7 service. The shift patterns are: 8:00am–4:00pm, 3:00pm–11:00pm, and sleep-in shifts until 8:00am.About The CandidateWorking in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives.You will need to :Be a confident and capable communicatorBe able to build trusting, professional relationshipsBe able to help people to develop their skills, strengths and talents.Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,Have a good idea of the wider community resources and organisations available to support our residents and be comfortable dealing with difficult or complex situations.In return, we’ll give you access to some great benefits. These include: £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Property Maintenance Operative Apprentice
Lindsey Lodge Hospice and Healthcare is looking for someone who wants to start a career where you get to repair, problem solve and keep our main site and retail properties running Our Facilities team are an essential part of our Hospice that enables us to deliver the excellent care we provide to our patients and families. From repainting spaces to unblocking drains and making sure everything is safe, the team is a friendly and supportive and full of expertise ready to share. General duties including: Support the planning, preparation and delivery of property maintenance tasks in accordance with building safety regulations and legislation Create a safe working environment by implementing the necessary control measures, through the identification, mitigation and reporting of risks and hazards, and in line with health and safety legislation, policies and procedures Access and utilise appropriate work plans, job sheets, specifications, drawings/diagrams, information & data sheets, taking in account factors such as regulatory requirements and legislation, performance and quality criteria, efficiency, sustainability, and the need to reduce waste Select, check, use and maintain tools, equipment, materials, components, compounds and parts appropriate to the task being undertaken, handling, positioning and storing these safely, and clearing away and disposing of waste safely on completion of work, and in accordance with codes of practice Safely isolates electrical, electronic and emergency systems to enable property maintenance operations to be performed around isolated electrical components, and the reporting of faults as required Perform fault diagnostics to implement a range of minor reactive or responsive plumbing and drainage repairs to a satisfactory conclusion Carry out preventative and corrective maintenance, minor repairs and replacement of components within water, environmental and energy management systems in accordance with current legislation, industry standards and with the manufacturers requirements Use carpentry and joinery skills to complete minor repairs or refurbishment to fixtures within and around properties, such as doors, windows, frames, worktops, ensuring associated fixtures and fittings are selected, installed or repaired, and working correctly Carry out minor plastering repairs using appropriate materials and surface finishing techniques Carry out remedial painting and decorating works to a range of surfaces, ensuring the appropriate and safe use of compounds, materials, tools and access equipment Carry out minor tiling and flooring activities or repairs using a variety of materials, tools, adhesives and sealants Carry out planned, responsive or temporary repairs to buildings and their immediate surroundings to make buildings safe and secure for their occupants or clients Communicate effectively verbally and in writing, using digital technologies to access, identify, record and report information, liaise and coordinate with other team members, and provide customer service to internal and external customers, and respecting others Maintain and develop competence in the property maintenance industry, recognising own levels of competence and when to escalate concerns to others, resisting the pressure to follow unsafe working practices Training: Training will be at North Lindsey College where you will access a wide range of facilities on offer Day release You will undertake Property Maintenance Operative Level 2 standard. Property maintenance operative / Institute for Apprenticeships and Technical Education You will undertake Functional Skills for English and/or Maths if needed. You will undertake both on and off-the-job job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome: Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate Employer Description:Situated in the heart of North Lincs, Lindsey Lodge Hospice and Healthcare has been providing high quality specialist palliative care and well-being services to local people and families living with progressive life limiting illnesses for over 30 years. Our dedicated team of staff and volunteers touch the lives of hundreds of people, either directly as patients or by supporting family members, or carers before, during and after one of the most difficult times in their lives.Working Hours :Monday - Friday, 8.30am - 4.30pm but some flexibility is important.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working,Initiative,Non judgemental,Physical fitness ....Read more...
Service Manager
About The RoleAre you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people-oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents?If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our Calverley Hill Service, to ensure the young people living there receive a range of high-quality housing support and personal development opportunities.An exciting opportunity for a Housing Service Manager working in a way that embraces advantaged thinking approaches, the role is responsible for ensuring that the service complies with any organisational and any future commissioned contract requirements.We need the Service Manager to become an integral part of Salvation Army Homes managing the team at Calverley Hill that puts young people at the heart of our vision. You will create an environment that is dedicated to providing comprehensive, quality housing services and support.You will nurture and develop a team that assesses needs, builds trust, enables and unlocks young people’s potential to transform their lives.On call is shared amongst the staff as designated by the Manager. As there is night cover, on call is used very infrequently but is needed over the 7 days.Please note that this is a six-month fixed-term contract, with the potential to become permanent.About The CandidateEnthusiastic - proactive - caring - empathetic - with a passion for inspiring young people and transforming lives?You will be passionate about young people and thrive in a fast-paced environment where two days are never the same! You will have experience of engaging others with energy and passion, and will have an unshakeably positive, can-do attitude with a high level of resilience.A confident and capable communicator, you will demonstrate an understanding of and the ability to use a range of methods to achieve positive results. You will have plenty of examples of times you've inspired or engaged people and enhanced learning through thoughtful reflective practices and taking positive risks.You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours to create a culture where people utilise an asset-based approach to empowering people to develop their skills, strengths and talents.With a good knowledge or experience of working with homeless people and / or supporting vulnerable young people, you will have a good idea of the wider community resources and organisations available to support our residentsBenefits of working as a Service Manager: 26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Client Support Officer
Client Support OfficerLocation: Hybrid Working 3 days a week in ExeterSalary: £26,000 per annum + upto £2,400 per annumAt uCheck, we support over 30,000 businesses across the UK with accurate, affordable vetting and screening services, backed by user-friendly online systems and unrivalled client support. Our services help organisations make safer recruitment decisions, meet regulatory requirements, and reduce risk — ensuring the right people are in the right roles with confidence.We are currently looking to recruit a Client Support Officer to join our growing team in Exeter. This role is a brilliant opportunity for someone who thrives on delivering high-quality client service, enjoys working in a fast-paced environment, and wants to develop expert knowledge in our systems and screening processes. You’ll play a key part in supporting our clients, managing enquiries and applications, and contributing to the continued success of a business that’s always striving to improve.The role At Trust ID and across our Screening businesses, we assist organisations of all sizes across a range of industry sectors with our range of identity check services. By working with us, businesses are able to make more informed recruitment decisions, fulfil regulatory requirements, and mitigate risks to clients and employees.We are currently looking to recruit an experienced Finance Assistant to support our busy Finance team. This role will be varied, covering standard month-end and year-end procedures as well as providing ad-hoc support for the group finance team.• Handle written and phone enquiries efficiently, delivering a consistently high standard of service every time.• Build confidence and expertise in our bespoke systems, service knowledge and communication skills through training and development opportunities.• Act as a trusted counter-signatory for client DBS applications, always ensuring accuracy and compliance.• Play a key role within the Client Support Team by bringing a positive attitude and strong teamwork into everything you do.• Represent and champion the mission and values of the business in every client and colleague interaction.• Consistently meet (and strive to exceed) both individual and team KPI targets.• Work closely with the Client Experience Executive, Client Service Team Leader and Client Service Manager to provide reliable, proactive support.• Become highly knowledgeable in the uCheck system and our product range through ongoing self-driven learning and knowledge retention.• Support and guide newer team members by sharing product and system expertise, acting as a mentor when needed.• Deliver training sessions for new starters and existing colleagues, supporting learning and development across the team.• Take ownership of key application workflows, including those awaiting action, rejected applications, escalations, migrations, external ID checks and the automated countersigning tool.• Support business improvement by taking part in project work and system testing whenever required.• Bring a continuous improvement mindset, always looking for smarter, better ways to enhance performance and the client experience.About you• Strong customer service and people skills, with a genuine focus on helping clients.• Clear, confident communication, both written and verbal.• Good organisation and time management, able to balance multiple priorities.• A positive, enthusiastic team player who enjoys collaboration.• Adaptable and comfortable in a fast-paced, evolving environment.• Solutions-focused, proactive and keen to improve how things are done.• Eager to learn, develop and grow within a successful, growing business.• It keeps the energy and culture while being easy to scan and digest. Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Client Support Officer
Client Support OfficerLocation: Hybrid Working 3 days a week in ExeterSalary: £26,000 per annum + upto £2,400 per annumAt uCheck, we support over 30,000 businesses across the UK with accurate, affordable vetting and screening services, backed by user-friendly online systems and unrivalled client support. Our services help organisations make safer recruitment decisions, meet regulatory requirements, and reduce risk — ensuring the right people are in the right roles with confidence.We are currently looking to recruit a Client Support Officer to join our growing team in Exeter. This role is a brilliant opportunity for someone who thrives on delivering high-quality client service, enjoys working in a fast-paced environment, and wants to develop expert knowledge in our systems and screening processes. You’ll play a key part in supporting our clients, managing enquiries and applications, and contributing to the continued success of a business that’s always striving to improve.The role At Trust ID and across our Screening businesses, we assist organisations of all sizes across a range of industry sectors with our range of identity check services. By working with us, businesses are able to make more informed recruitment decisions, fulfil regulatory requirements, and mitigate risks to clients and employees.We are currently looking to recruit an experienced Finance Assistant to support our busy Finance team. This role will be varied, covering standard month-end and year-end procedures as well as providing ad-hoc support for the group finance team.• Handle written and phone enquiries efficiently, delivering a consistently high standard of service every time.• Build confidence and expertise in our bespoke systems, service knowledge and communication skills through training and development opportunities.• Act as a trusted counter-signatory for client DBS applications, always ensuring accuracy and compliance.• Play a key role within the Client Support Team by bringing a positive attitude and strong teamwork into everything you do.• Represent and champion the mission and values of the business in every client and colleague interaction.• Consistently meet (and strive to exceed) both individual and team KPI targets.• Work closely with the Client Experience Executive, Client Service Team Leader and Client Service Manager to provide reliable, proactive support.• Become highly knowledgeable in the uCheck system and our product range through ongoing self-driven learning and knowledge retention.• Support and guide newer team members by sharing product and system expertise, acting as a mentor when needed.• Deliver training sessions for new starters and existing colleagues, supporting learning and development across the team.• Take ownership of key application workflows, including those awaiting action, rejected applications, escalations, migrations, external ID checks and the automated countersigning tool.• Support business improvement by taking part in project work and system testing whenever required.• Bring a continuous improvement mindset, always looking for smarter, better ways to enhance performance and the client experience.About you• Strong customer service and people skills, with a genuine focus on helping clients.• Clear, confident communication, both written and verbal.• Good organisation and time management, able to balance multiple priorities.• A positive, enthusiastic team player who enjoys collaboration.• Adaptable and comfortable in a fast-paced, evolving environment.• Solutions-focused, proactive and keen to improve how things are done.• Eager to learn, develop and grow within a successful, growing business.• It keeps the energy and culture while being easy to scan and digest. Here’s a taste of the perks we roll out for our extraordinary team members:• 25 Days of Holiday + Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements! ....Read more...
Customer Service Specialist - General Services
JOB DESCRIPTION BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! About Us Tremco Construction Products Group (CPG) is an international collection of brands that manufactures building materials for the commercial and residential construction industries. Combined with our reliable customer support, training, and testing services, Tremco CPG helps build energy-efficient, sustainable, safe and watertight structures. Tremco CPG Inc. has a history of excellence, which began in 1928 when William Treuhaft established the Tremco Manufacturing Company in Cleveland, Ohio. Since then, the organization has grown to offices, manufacturing facilities, and thousands of employees across the world, while still maintaining the family atmosphere it was founded upon. At Tremco CPG, we prioritize collaboration amongst our departments and the construction and manufacturing industries to foster an inclusive and equitable working environment, empower our employees to learn and grow, and advance the markets we serve. We also give back to our communities and nonprofit organizations through regular volunteer opportunities, a charitable donation matching program, as well as food, clothing & school supply drives. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Tremco is currently hiring a CUSTOMER SERVICE SPECIALIST. This position is intended as a hybrid position, working part of each week on campus, and partially remote. GENERAL PURPOSE OF THE JOB: The Customer Service Specialist is responsible for delivering high-quality customer service and operational support throughout the entire order lifecycle. This role plays a critical part in ensuring timely and accurate order entry, contract compliance, and project setup while collaborating closely with internal departments including Sales, Contracts Management, Credit, Project Administration, Field Operations, Logistics, and Accounts Payable. The representative acts as a liaison between external customers and internal teams, ensuring all documentation, approvals, and pricing align with company standards. Additionally, this position supports marketing efforts and promotes data accuracy and consistent customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: Handle high volumes of inbound calls and inquiries related to orders, project setup, and status updates. Review customer purchasing documents and submit to Legal via Outlook for compliance validation. Follow up with Contracts Management and field teams to secure outstanding contract approvals and redlined agreements. Accurately enter all orders into SAP on the same day they are received, ensuring completeness and accuracy. Communicate pertinent order and shipment information to Sales Reps and customers in a timely manner. Coordinate job site deliveries, ensuring efficient and accurate logistics scheduling. Monitor order fulfillment to ensure timely shipping and billing. Process product returns by collecting necessary details and securing proper approvals. Identify discounted orders and apply discounts as applicable. Issue credit memos within three business days of receiving necessary approvals. Maintain a customer service error rate of no more than 1%, striving for zero. Demonstrate a comprehensive understanding of interfacing functions, including Credit, Accounting, Inventory, and Purchasing. Stay informed and compliant with company policies and operational procedures. Build and sustain professional relationships with internal departments, Sales Reps, and external customers. Complete special projects and reports with a high degree of accuracy and timeliness. EDUCATION: Bachelor's degree in Business, or equivalent experience and/or training required EXPERIENCE: A minimum of 2-4 years of customer service experience Office/Business support background with 3+ years experience in a high-paced office environment. Should have prior experience working in a team environment OTHER SKILLS AND ABILITIES: Customer Service background with 2+ years experience in a high paced office environment SAP experience preferred Basic computer skills Ability to calculate figures and amounts such as discounts and percentages Ability to solve problems Possess excellent verbal and written communication skills Must have excellent phone skills Must be well organized and keep clear concise records Proactive and look for areas of improvement The high degree of flexibility and ability to multitask Must be a team player and possess a "can do" attitude Analytical abilities (recognize errors, evaluate trends, anticipate difficulties) Excellent communication skills with the ability to read, write and communicate fluently in English The salary range for applicants in this position generally ranges between $46,000 and $57,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online! ....Read more...
Warehouse Associate
JOB DESCRIPTION JOB DESCRIPTION WAREHOUSE ASSOCIATE RESPONSIBILITIES/ESSENTIAL TASKS: • High-energy individual with a strong work ethic • Self-motivated with ability to work with limited supervision • Independent decision maker as needed to accomplish tasks • Lift and carry a minimum of 50 pounds repeatedly throughout shift • Handling of freight as directed by Capstone management and customer, meeting company standards, customer time lines and maintaining a safe work environment • Keeps site Supervisor and manager informed regarding conditions on the dock, accomplishments and concerns; contributes suggestions for improvements • Ensures proper LOT rotation and including FIFO (first in-first out) and organic product handling and shipping process • Strong organization and prioritizing skills • Must be proficient in math • Must be have forklift license • Manage response to rapidly changing products on inbound and outbound • Must be able to follow directions and work independently • Verify all shipments are recorded and verified the accuracy of the shipment against the paperwork for incoming and outgoing shipments • Requires high degree of attention, skills, and dexterity in the control of a forklift and stacking of the product on the pallet • Transport selected product to designated dock area using power equipment. • Handle all products so as not to injure teammates or damage the product, the bags or cases • Comply effectively with company work and safety rules. • Maintain a quality of work that limits mis picks, short and damages • Comply with company attendance policy. The warehouse Associate is responsible for loading or unloading pallets, bags and cases, on and off trailers and other vehicles by using a forklift, pallet jack or by hand. • Warehouse associate is responsible for operating a forklift to move, locate, stack, Stretch wrap and count items throughout Profile Food. Work with direct contact with customer's staff and outside delivery personnel; emphasis is placed on the ability to relate in a positive, friendly manner. The Operator is accountable for the safe and efficient operation of the vehicle and may also be required to perform Order Filler and Checker Duties. EDUCATION AND EXPERIENCE: • Graduation from high school or GED equivalent • Previous experience in shipping, receiving or other related fields. 5 years preferred. • Ability to handle physical workload • Ability to multi-task and prioritize • Strong organizational skills • Forklift Certified • Strong knowledge of warehouse, inventory, and shipping operations methods and practices • Ability to read, write and speak English required, bilingual skills (English/Spanish) preferred. • Problem solving, team building, project execution and ability to multi-task PHYSICAL REQUIREMENTS: Some standing, walking, moving, climbing, carrying, bending, kneeling, crawling, reaching, handling, pushing and pulling. Ability to lift 50lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. SPECIAL REQUIREMENTS: Possession of a valid driver's license and Forklift Certification Benefits, upon satisfaction of applicable eligibility requirements, include but are not limited to medical, dental, vision, Employer paid life insurance, STD/LTD, vacation/sick days/parental leave, 401(k), employee stock purchase plan, and pension. Hourly: $18-$21+ DOE ABOUT US Mantrose Group is a world leader in specialty coatings and functional blends for the food, pharmaceutical and personal care industries. Founded more than 100 years ago, Mantrose is proud to be part of RPM International Inc., a $5.6 billion multinational company with 14,600 employees worldwide and subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. The company has a diverse portfolio with hundreds of name-brand products, many of which are leaders in the markets they serve. Mantrose-Haeuser Co., Inc. has been at the forefront of developing superior edible coatings and specialty products for the pharmaceutical, confectionery, agricultural, food, personal care and industrial industries for decades. Since our company was founded over 100 years ago, we have been delivering unparalleled results to our clients for all of their coating and custom product development needs. NatureSeal® both an industry veteran and fresh-cut produce pioneer, has been a leading expert in shelf-life extension technology worldwide. Our patented line of products has grown exponentially, offering produce solutions to the processor, foodservice and home use markets. Profile Food Ingredients offers a wide range of specialty product formulations for use in dairy products, baked goods, beverages, confections, nutraceuticals, dips, dressings and sauces. Its product line promotes uniformity, enhances texture, thickens, prevents separation and extends shelf life and includes clean label, non-GMO, organic and natural solutions. Since 1946, Holton Food Products has been helping its customers succeed by providing quality ingredients, customized product development and technical support-all fueled by strong food science and applications experience. This dedication and know-how has enabled our customers to build appealing product lines, increase sales and improve margins.Apply for this ad Online! ....Read more...
Referral & Partnerships Executive Role
Are YOU the Relationship-Building, Revenue-Driving Superstar We're Looking For?Who are you?You're a people-person with commercial instincts.You love building relationships, spotting opportunity, and turning goodwill into real-world results. You're just as happy sliding into DMs, sending thoughtful handwritten notes, or jumping on a call with a potential partner as you are tracking who's driving sales and doubling down on what works.You understand that growth doesn't always come from ads alone - sometimes it comes from word of mouth, trust, and genuine human connection. You enjoy nurturing relationships over time and get a buzz from seeing referrals, partnerships, and collaborations turn into measurable revenue.Most importantly, you're ambitious and eager to grow. You see this role as a chance to develop elite skills in partnerships, persuasion, community building, and commercial growth. If you're not interested in learning fast, taking ownership, and becoming exceptional at what you do, this won't be the right fit. We move quickly, so expect responsibility early and plenty of opportunity to prove yourself.Who are we?We're a UK-based, world-serving brand in the drinkable supplement space (think Red Bull... but we're not an energy drink).We create delicious, functional drinks packed with clinically-researched ingredients that help our customers perform better, think clearer, and feel stronger. And beyond the products, every sale we make helps feed and nourish a child for a year through our charitable partner - something we're incredibly proud of.As we grow, referrals, partnerships, and advocacy are becoming a major pillar of our future growth. That's where you come in.What's the role?As our Referral & Partnerships Executive, you'll be responsible for helping turn customers, creators, and partners into active advocates. This is a hands-on, relationship-driven role with a direct impact on revenue.Your responsibilities will include:Referral Programme Activation & Growth Actively encouraging customers to use and share our referral programmeIdentifying customers with high referral potential and nurturing themHelping improve referral incentives, messaging, and engagementTracking referral performance and spotting opportunities to grow it further Affiliate & Influencer Support Recruiting, onboarding, and supporting affiliates and influencersBuilding genuine, long-term relationships (not transactional, spammy ones)Helping partners understand what works best when promoting our products.Supporting opportunities to whitelist partner social media accounts Best Customer Nurture & VIP Experience Identifying our most valuable and loyal customersCreating moments of delight through handwritten notes, surprise gifts, and unexpected bonusesSupporting reactivation of lapsed high-value customers through thoughtful outreach Community & Group Growth Helping nurture and grow our customer Facebook GroupEncouraging engagement, sharing, and advocacy within the communitySpotting potential ambassadors, affiliates, and partners from within the group Pro & Partner Liaison Supporting relationships with our "Pro" partners (including athletes, olympians and sportstars)Assisting with recruitment of new Pro partners using proven internal methodsHelping ensure partners feel supported, valued, and motivated Cross-Team Collaboration Working closely with Customer Services, Marketing, and the wider teamFeeding insights back into campaigns, offers, and future initiatives Your Skills & ExperienceYou don't need decades of experience - but you should have a strong foundation and a desire to grow fast.Ideally, you'll have experience or interest in several of the following: Relationship-Driven Growth: Partnerships, affiliates, influencers, referrals, or community buildingCommunication Skills: Confident, friendly, and persuasive in writing and conversationCommercial Awareness: You understand that relationships ultimately need to drive resultsOrganisation & Follow-Up: You're good at keeping track of conversations, opportunities, and next stepsCustomer Psychology: An interest in why people recommend, refer, and advocateDigital Confidence: Comfortable using tools, spreadsheets, CRMs, and dashboardsInitiative & Ownership: You don't wait to be told - you spot opportunities and actAmbition to Excel: Evidence you've pursued excellence in something - work, sport, study, or a personal projectAdaptability & Learning Speed: You thrive in fast-moving environments and enjoy learning new skills Why You'll Love It Here Direct access to the CEO and senior leadership - no corporate layersA fast-track learning environment covering partnerships, persuasion, and growthA role with visible, measurable impact on revenueClear progression into a Manager role as the channel scalesHuge variety - no two days are the sameFree access to our nootropic products to boost your own performanceBe part of a brand that genuinely makes a difference in the world Are we talking to YOU?If you love people, partnerships, and the idea of turning genuine relationships into meaningful growth - while rapidly developing high-value commercial skills - we'd love to hear from you.This is a rare opportunity to help build a powerful referral and advocacy engine from the ground up, while growing into a seriously valuable operator in the process.Sound like you?Apply now - and let's see if you're the next Referral & Partnerships Executive to join the mission ....Read more...
Apprentice Arboricultural Consultant - Basingstoke or Leeds - Level 6 - Immediate Start
Due to the continued growth and expansion of our Environmental Arboriculture and Forestry Team in our Basingstoke and Leeds offices we are looking to increase our technical workforce and are seeking to recruit an Apprentice Arboricultural Consultant to join our Team as soon as possible with a view to enrolling with the training provider Sept 2026. The training provider will be Myerscough College University who deliver the following course - Level 6 Professional Arboriculturist. The course is delivered mostly online but there is one week of college attendance during the third year. Accommodation at the college Preston site is made available for this. This is an exciting opportunity to join an award-winning team (we won the Gold Green Apple Award for our tree protection measures for London’s Thames Tideway project). Ours is a supportive and growing team; with a full range of consultant grades, we provide excellent career support and development. We have our own integrated technical team producing our plans as well as a dedicated internal software development team and AI/Machine Learning specialists. We are part of a wider group of technical experts that includes planners, engineers, ecologists, and landscape architects, which enables knowledge sharing and support across the business. We work across a broad range of sectors and on a diverse range of projects in the UK and internationally. About you You will be proactive, competent, and passionate about delivering high quality work in the arboriculture sector. You will also be a flexible and pragmatic team player with good attention to detail and a willingness to learn new skills. About the job This is a fantastic opportunity to develop a career in this field, gaining valuable work experience and developing technical skills mentored by professionals within our established and successful consultancy. Projects AECOM are at the forefront of delivering Arboriculture and Forestry Team assessments for a massive range of projects of all scales, from individual tree assessments to the nationally significant infrastructure projects that are providing for our future. Key projects include sustainable energy generation and distribution and water distribution. You will be involved in a huge variety of different types of work. Recent projects we have worked on include extensive BS5837 surveys in Cork, Ireland, forestry assessments in the Scottish Highlands, tree condition and BNG surveys in Manchester, providing technical advice for projects in the Middle East and veteran tree assessments in a heritage parkland in London. Here’s what you’ll do: As an Apprentice Arboricultural Consultant, you will be required to support the team. Responsibilities will also include but are not limited to: Undertake tree surveys for planning purposes and to assess tree condition Prepare arboriculture reports to BS 5837:2012, Arboriculture Impact Assessments (AIA) and Arboriculture Method Statements (AMS) Prepare Tree Condition Reports Working with other arboriculture and environmental professionals, in the planning, delivery and management of arboriculture and forestry services Ensuring health and safety issues are embedded in project delivery from the outset Training:Professional Development: In addition to your identified external training provision in Arboriculture Level 6 (the course is delivered mostly online but there is one week of college attendance during the third year. Accommodation at the college Preston site is made available for this.) our Apprentice ADVANCE programme is designed to help you build your career in AECOM You will attend several instructor-led training sessions where you will meet and hear from people across the business and take part in a series of interactive activities to equip you with the knowledge and skills you need to succeed in your role Alongside the instructor-led elements of the ADVANCE programme, you will also engage with an online curriculum via AECOM University and may have the opportunity to join the ADVANCE monthly webinar series. Along with your mentor this will support you towards achieving your professional qualification. Training Outcome: This apprenticeship will support you towards achieving your professional qualification and the knowledge to become a Arboriculture Consultant within AECOM On the successful completion you will have achieved the academic requirements to become a Professional Arboriculturist with a BSc (Hons) in Arboriculture and Urban Forestry Employer Description:At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. Start here. Grow here There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. https://aecom.com/careers/graduates-and-early-careers/uk-ireland/ REF56887OWorking Hours :Monday to Friday (Flexible timings). Total of 40 hours per week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...
Construction Quantity Surveying Apprentice
Assist the Quantity Surveying team with cost tracking and budget monitoring on live projects Help prepare and update bills of quantities, cost plans, and spreadsheets Review invoices and subcontractor applications for payment under supervision Carry out site measurements and record quantities for valuation purposes Support the preparation of interim valuations and payment applications Assist with procurement activities, including comparing supplier and subcontractor quotations Help issue and track purchase orders and subcontract agreements Update cost value reconciliation (CVR) documents and project cost reports Attend site meetings with the QS and project team to gain practical understanding Liaise with site managers and subcontractors to resolve basic commercial queries Maintain accurate commercial records and document control Use Microsoft Excel and company systems to input and analyse cost data Shadow senior team members to learn contract administration and variation control Complete assigned college or apprenticeship coursework and log learning evidence Participate in training, toolbox talks, and professional development activities How the Apprentices will train - Where training will take place (At Work or at College)- if it involves travelling somewhere else, include an address if you can. And how often will training be? Training:The apprentice will complete their training primarily on the job, combining practical workplace learning with structured off-the-job training requirements. Training will take place at work, based in the company’s office in Westerham, alongside the Commercial and Project Teams. The apprentice will also attend tender reviews and live construction project site visits as part of their development, gaining real-world experience of cost planning, procurement, and commercial management within an active construction environment. Formal apprenticeship learning will be supported through day-release or block-release college attendance (subject to the appointed training provider), alongside regular workplace mentoring from experienced Quantity Surveyors. Off-the-job training will be completed in line with apprenticeship requirements, typically accounting for a minimum of 20% of contracted working hours. Site visits will be to various project locations as required. Travel to project sites and training venues will be supported by the employer, with details confirmed following enrolment with the training provider.Training Outcome: Potentially progress onto a Level 6 Construction Quantity Surveying degree Employer Description:Ensigna Construction is a highly skilled SME, renowned for delivering exceptional construction, refurbishment, and fit-out projects across the public, healthcare, education, heritage, and commercial sectors. Based in the South East, Ensigna is an accredited Chartered Institute of Building company, committed to maintaining the highest standards of quality, safety, and environmental responsibility. With a proven track record of successfully managing complex projects, Ensigna balances innovative construction methods with sustainable practices, contributing to the UK's 2050 net-zero targets.A defining strength of Ensigna Construction is its in-house design facility, enabling the seamless delivery of new-build projects for healthcare, education, and local authority estates. With a dedicated design team, including architects, structural engineers, and mechanical & electrical specialists, Ensigna ensures projects are meticulously planned, fully coordinated, and compliant with all regulations. This integrated capability allows for the efficient delivery of bespoke solutions, such as the state-of-the-art STEM training facilities at London South East College, featuring cutting-edge carpentry and bricklaying workshops equipped with advanced ventilation and extraction systems.Ensigna's portfolio showcases a diverse range of projects. Recent highlights include the Tooting Bec Lido refurbishment, a £4.2m transformation of one of the UK's largest outdoor swimming pools. This involved installing a state-of-the-art filtration system, modernising the electrical and mechanical infrastructure, and implementing ecological measures to enhance local biodiversity.For education, Ensigna’s refurbishment of the Aspire Building at the Harris Institute of Teaching exemplified its ability to revitalise derelict spaces into vibrant learning environments. This £3.2m project included extensive structural modifications, energy-efficient upgrades, and rapid mobilisation to meet tight timelines.In heritage restoration, Ensigna has preserved the integrity of listed buildings while introducing modern functionalities. The refurbishment of the Old Town Hall in Lewisham and the sensitive restoration of Norbury Library combined meticulous craftsmanship with sustainable solutions, demonstrating Ensigna’s commitment to preserving cultural heritage.Social value lies at the core of Ensigna’s ethos. The company actively engages with communities, providing opportunities such as work placements and apprenticeships for local residents and students. During the STEM facility project, Ensigna Construction holds a range of industry-recognised accreditations that reflect its commitment to quality, safety, and professionalism. As an ISO 9001:2015 accredited company, Ensigna ensures robust quality management processes, delivering consistent excellence across all projects. The company is also an accredited Chartered Institute of Building (CIOB) organisation, demonstrating its adherence to the highest standards of professionalism, quality and technical competence.Ensigna is a Constructionline Gold Member, showcasing its compliance with rigorous procurement standards, including health and safety management and ethical practices. Additionally, the company is CHAS (Contractors Health and Safety Assessment Scheme) Advanced accredited, emphasising its commitment to maintaining safe working environments.Working Hours :Monday to Friday 8am- 4pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience ....Read more...
Engineering Apprentice
Your work will involve a wide range of activities, including installation, testing, fault-finding, and planned maintenance of complex automated equipment. This role requires applying a unique blend of skills and knowledge across electrical, electronic, mechanical, fluid power, along with the right professional behaviours to succeed in a dynamic engineering setting. Reading and interpreting technical data and documentation to maintain components, equipment, and systems. Monitoring the condition of plant and equipment to ensure optimal performance. Carrying out planned maintenance activities to keep machinery running smoothly. Diagnosing and repairing complex faults on advanced engineered systems, including mechanical equipment, fluid and pneumatic power systems, electrical and electronic equipment. Performing confirmation testing and ensuring a smooth handover of equipment and plant after maintenance or repair. Supporting installation, testing, and commissioning of new equipment (where applicable). Identifying opportunities for improvement in working practices, processes, and procedures to contribute to business efficiency. Training:During your apprenticeship, you’ll receive hands-on training and develop the skills needed to succeed in a high-tech engineering environment. Year 1 Monday: College studies with City College Plymouth (at BD site). Tuesday & Wednesday: Working at BD Plymouth. Thursday & Friday: College studies at City College Plymouth. Year 2 1 day per week at college. 4 days per week working at BD Plymouth. Year 3 1 day per week at college. Remaining days working at BD Plymouth. Standard Hours (Years 1–2) Monday to Friday. Total: 37.5 hours per week. Shift Pattern in Year 3 Continuous days: 11:00am to 11:00pm. 3 days on, 3 days off. Includes basic salary plus 22% shift premium. Training Outcome:On successful completion of the apprenticeship programme, you’ll have the opportunity to progress into a full-time role as a Technician within our operations team. Technicians are responsible for all technical and processing activities involved in the manufacture of medical devices, as well as key operational responsibilities on the shop floor. Towards the end of your apprenticeship and once you transition into a Technician role, you will work 12-hour continuous shifts on one of the following fixed patterns: Continuous Days: 11:00 am – 11:00 pm, 3 days on / 3 days off (basic salary plus 22% shift premium) Continuous Nights: 11:00 pm – 11:00 am, 3 nights on / 3 nights off (basic salary plus 32% shift premium). Please note: These shift patterns do not rotate between days and nights—you will work one or the other. This is a fantastic opportunity to build a long-term career with a global leader in healthcare manufacturing.Employer Description:Become a Maker of Possible BD is one of the largest global medical technology companies in the world. Our purpose—Advancing the World of Health™—drives everything we do. From design and engineering to manufacturing and marketing billions of MedTech products each year, we turn challenges into possibilities. Now, we’re offering an exciting opportunity to join BD Plymouth as a Engineering Apprentice, where you’ll gain hands-on experience, industry-recognised qualifications, and the chance to build a rewarding career.BD Plymouth is one of the leading facilities in Europe for producing evacuated tubes and needles, including BD Vacutainer® blood collection products used worldwide. Located in the stunning South West of England, our site has been operating since 1981 and now employs over 850 talented people. Over the past 40+ years we’ve grown into a world-class operation, and we’re inviting you to be part of our journey. Why Join Us? BD is proud to be certified as a Top Employer 2025 in the UK reflecting our commitment to creating an exceptional working environment. A career at BD means learning alongside inspirational leaders and colleagues in a culture that values growth, inclusion, and innovation. At BD Plymouth, you’ll be part of a company that truly makes a difference in global healthcare—saving and improving lives every day. We value creativity, innovation, and fresh ideas, and we’ll support you in developing solutions that benefit people everywhere. We’re committed to giving back through charitable and community initiatives, and we provide a modern, supportive environment where you can learn, grow, and thrive. What We Offer A chance to start your career with a global healthcare leader Training and development opportunities to help you reach your potential Recognition and rewards for your contributions A healthy work-life balance Who Can Apply? If you’re enthusiastic, eager to learn, and ready to make a real impact, we’d love to hear from you. Join BD Plymouth and help us continue to deliver world-class healthcare solutions.Working Hours :Year 1: 3 days at City College Plymouth, 2 days at BD Plymouth (Mon–Fri). Year 2: 1 day college, 4 days at BD (Mon–Fri). Year 3: 1 day college, work at BD on shifts: 11am–11pm, 3 days on /3 days off, includes weekend working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Adaptable,Energy and enthusiasm,Self-motivation and discipline,Reliability and punctuality,Integrity and honesty,Creativity & practical ability,Commitment to safety,Initiative and ownership,Curiosity,Willingness to learn,Practical, hands-on ability ....Read more...
Retention Marketing Manager
Are YOU the Retention Marketing Superhero We're Looking For?Who are you?You're a commercially minded retention marketer who loves seeing numbers move because of what you shipped.You're just as comfortable building and improving email and SMS flows as you are planning promotional campaigns, reviewing performance, and asking: "How do we get more value from the customers we already have?" You don't wait to be told exactly what to do - you come with ideas, discuss the biggest ones, then get on and execute.You enjoy being hands-on inside tools like Klaviyo, you understand how lifecycle marketing actually works in the real world, and you're motivated by growth, ownership, and impact. You like responsibility, fast feedback loops, and working closely with designers, copywriters, and leadership to get things live.Most importantly, you're a doer. You bias toward action, progress, and constant improvement. If you prefer endless planning over shipping, this won't be the right fit.Who are we?We're a UK-based, world-serving brand in the drink supplement space (think Red Bull... but we're not an energy drink).We help people achieve more, win more, and do more with delicious-tasting drinks packed full of clinically-backed ingredients. And beyond performance, every sale we make helps feed and nourish a child for a year through our charitable partner - something we take seriously and are incredibly proud of.As the business continues to grow, existing customers and subscriptions are a huge part of our future. That's why we're looking for a Retention Marketing Manager to take real ownership of this area and help us unlock the next stage of growth.What's the role?This is a growth-focused retention role with real ownership and accountability.You'll be responsible for growing existing customer revenue, with a particular focus on subscription growth, by owning how we communicate with customers across Email, SMS, and Physical Mail.You won't just execute campaigns - you'll help shape the retention promotional calendar, taking into account stock levels, what the business wants to push, and wider commercial goals. You'll propose ideas, sense-check the most important ones with leadership, then own execution end-to-end.Your responsibilities will include:Retention & Revenue Growth Owning and growing revenue from existing customersBeing accountable for subscription growth, uptake, and retentionPlanning and owning the retention promotional calendar, aligned to stock levels and business priorities Email, SMS & Lifecycle Marketing Building, improving, and optimising email flows in KlaviyoManaging and deploying email campaigns and promotionsOwning SMS campaigns and lifecycle flowsManaging physical mail campaigns, from segmentation and briefing through to deployment and reviewEnsuring all retention channels work together, not in silos Performance & Optimisation Monitoring performance across email, SMS, and physical mailRunning tests, spotting opportunities, and iterating quicklyReporting weekly on progress, performance, and prioritiesBringing ideas and potential solutions when things aren't working Collaboration & Standards Working closely with designers and copywriters to ensure assets are on-brand and effectiveActing as a guardian of tone, trust, and customer experience across retention channelsMaintaining high standards around accuracy, compliance, and clarity Your skills & experienceWe're not looking for someone who needs months of training. We're looking for someone who can hit the ground running.You'll likely have: Proven, hands-on experience in retention, lifecycle, or CRM marketingStrong practical experience with email and SMS marketingConfidence building and improving flows yourself (even if copy or design comes from others)A commercial mindset and comfort being accountable for resultsExperience working in fast-moving, execution-focused environments Bonus points if you: Enjoy working closely with founders or senior leadershipLike being close to the numbers and seeing direct impactHave worked in e-commerce or subscription-based businesses Location & perks Salary: £34,000 - £40,000 (depending on experience)Performance-based upside: Clear goals with bonuses and/or pay increases for strong resultsPlace of work: Office-based, 4 days per weekWFH Wednesdays: Available once you're fully trained and up to speed (a genuine perk, not a default)Flexible start times: Option to start 1-2 hours earlier or laterWork closely with leadership: Regular access, fast decisions, real responsibilityGrowth & progression: Strong performance unlocks more responsibility, influence, and reward over timeImpact & variety: No two weeks look the same - and your work directly drives growthAccess to our products: Boost your own performance while helping thousands of others do the same Are we talking to YOU?If you get excited by growing repeat revenue, optimising lifecycle flows, planning promotions, and seeing the numbers move because of what you built - we want to hear from you.We're looking for someone who's already hands-on, ready to take ownership, and motivated by performance, momentum, and impact. This is a role for people who like responsibility, thrive in an in-office environment, and want their work to genuinely matter.Sound like you?Apply now and let's see if you're the Retention Marketing Manager superhero who helps take our growth - and your career - to the next level. ....Read more...
CNC Applications Engineer
Applications Engineer Location: Remote (with regular UK & Ireland travel) Salary: Up to £55,000 as package Benefits:25days holiday (plus bank holidays – 33days in total)Company Pension – 6% of base salary (salary sacrifice scheme)HealthcareMedical coverCompany related profit schemeAnnual OR Bi-Annual bonuses (dependant on role and company)Modern working environmentFriendly and welcoming team with approachable managementContinued staff developmentInteresting and challenging workWorking with leading UK & Irish precision engineering companies / customersGreat comradery throughout the business from hands on ManagementPPE / Company uniform provided (if appropriate)IT equipment, workwear & tools providedCompany car provided (BMW 330 PHEV nominal), company-funded excluding private mileageLots of additional company incentives. Company Profile A specialist precision CNC machine tool manufacturer and UK & Ireland sales/support hub for advanced sliding-head and multi-axis mill-turn turning centres. The business has a long-established presence in British manufacturing, with two UK facilities supporting machine sales, applications engineering, service, spares, and customer training. Backed by a wider global group, the company continues to invest in next-generation mill-turn technology, automation-ready platforms, and specialist applications support. Demand is growing steadily across aerospace, medical, automotive, defence, energy, and high-precision subcontract machining - driving further expansion of the engineering team. This is an engineer-led environment where practical know-how is valued. You’ll be trusted to take ownership, supported with high-level product training, and surrounded by colleagues who enjoy solving real machining challenges with customers. Job Profile As the successful Applications Engineer, you will be working alongside a friendly team of applications and service specialists, responsible for delivering high-quality CNC applications support, programming, prove-outs, demonstrations, and customer/dealer training on advanced sliding-head and fixed-head mill-turn lathes. The goal is simple: help customers and internal teams get the absolute best productivity, accuracy and reliability from these machines. You will come from a CNC mill-turn or sliding-head background, with strong, practical experience programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Because this role supports real production environments and turnkey delivery, you must be confident programming directly at the machine control, not purely offline. Duties:Provide on-site applications support to customers across the UK & Ireland, including machine set-up, prove-outs, cutting optimisation and operator training.Deliver technical and programming support to distribution partners, ensuring successful installations and ongoing performance of new and existing machine platforms.Run customer and partner machine demonstrations, setting up and programming machines for test or customer components, explaining processes clearly and professionally.Create, prove and refine machining methods and CNC programs that solve customers’ component and process challenges.Produce accurate and achievable cycle time studies, using full machine capability to maximise productivity.Support machine installations in showrooms and at customer sites, checking factory specifications and safe operation.Provide telephone/remote technical support on programming and application issues as required.Stay current with new machine developments, attending manufacturer training and helping develop internal/external training courses.Support exhibitions, open houses and in-house events where needed.You may be asked for perform other duties on occasion. Skills & Attributes:Excellent hands-on knowledge of programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines.Must have excellent knowledge of programming these machines on the controls at the machine.Strong metal-cutting knowledge: tooling selection, cutting data, work holding, and process optimisation.A practical problem-solver who enjoys improving cycle time, stability and part quality.Comfortable communicating with customers and training operators/engineers in a clear, supportive way.Able to work independently, manage travel, and always represent the business professionally.Full UK driving licence and willingness to travel regularly (with occasional overseas trips as experience develops). Education / Certificates:Apprenticeship or time-served background in CNC machining / precision engineering preferred.Formal CNC / manufacturing engineering qualifications beneficial but not essential if experience is strong. Hours of Work:Theoretical Monday to Friday, 37-hour weekUsually based at either the Bushey (Watford) or Brierley Hill facilities, with regular customer-site work throughout the UK and IrelandOccasional trips to other territories supported by the business (typically for more experienced engineers)Flexibility required to meet customer needs and travel schedules Interested? If you’re the kind of engineer who enjoys getting under the skin of complex mill-turn and sliding-head work, this is a role where your skill genuinely matters. You’ll be joining a market-leading CNC specialist with top-tier technology, a growing customer base, and a culture that backs its engineers with proper training and respect. In return, you’ll have variety, autonomy, and strong earning potential through commission and bonuses, alongside a high-quality tools-and-car package. You’ll work with some of the best precision manufacturers in the UK and Ireland—helping them push performance further every day.Bolt-On Personnel and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. ....Read more...