Customer Service Manager
Construction Equipment / Plant
RM20 1WJ - Office Location
Starting salary £35,000 per annum
Mon-Fri Day Shifts
50/50 Hybrid/Office, Matched Pension, Life Assurance, Car Allowance
Are you a motivated individual with experience managing a customer service team? If the answer is yes please read on..
We are looking for a Customer Service Manager in the South East to join a growing aftersales and service team for a market leader in construction equipment. Due to nationwide growth, the company is expanding their team. This is a full-time permanent position responsible for the management of the customer service team and is commutable from the RM20 postcode.
The Role - Customer Service Manager:
- Lead and manage a team of seven across three locations (both in person and remotely)
- Oversee ERP & CRM systems, ensuring efficiency and proper use.
- Monitor order processing from receipt to dispatch
- Drive customer portal adoption and enhance online order processes
- Coordinate with warehouse & logistics teams for smooth operations
- Analyse and manage pricing & discount structures
- Handle customer queries, complaints, and escalations
- Plan and execute seasonal promotions and campaigns
- Manage team performance, development, and remote workers
- Work with internal departments to improve customer satisfaction
- Ensure the health, safety, and well-being of the team
Key Candidate Requirements - Customer Service Manager:
- 5 years of experience in a Customer Service Management / Supervisor position
- Experience using Microsoft Dynamics CRM or similar CRM system
- Experienced in leading and motivating a team of 5 or more
- Must hold a UK driving licence and access to your own vehicle
- Excellent communication & organisational skills.
- Prepared to Travel Within the UK and potentially Europe when required
- Willingness to work in a demanding & customer-focused environment
- Ability to build & maintain employee and customer relationships.
- Good Microsoft Office Skills Excel, Word, PowerPoint, Outlook, Workday.
- Knowledge of SAP/AS400 Platforms (desirable)
The Package - Customer Service Manager:
- £35,000-£40,000 per annum
- 50/50 office-based and hybrid
- Monday - Friday Day Shifts 37.5 hours
- 33 days holiday (including annual leave)
- Up to 8% matched pension
- Company laptop and phone provided
- Car Allowance
- Life Assurance
Interested? To apply for this Customer Service Manager position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gimore 0116 254 5411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL....Read more...
Branch Manager
We are seeking a highly motivated Branch Manager / Depot Manager to lead our Bristol depot’s operations. As Branch Manager / Depot Manager, you will oversee all depot activities, ensuring excellent customer service, operational efficiency, and adherence to company policies. This role is perfect for someone with experience in distribution/ logistics / warehouse with a strong Team Leadership and customer focus.
This is an exciting opportunity for an experienced Branch Manager / Depot Manager to make a significant impact in a well-established company that in return can offer continued career development and attractive employee benefits.
Ideal Location – Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: £45K to £50K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Manage and motivate branch / depot staff to improve service levels and meet KPIs through coaching and development.
Oversee distribution and customer service teams, collaborate with sales to achieve profitability, and optimise vehicle delivery routes.
Manage stock levels, lead quarterly stock takes, and make key decisions about inventory.
Deliver top-tier service, address customer complaints, and maintain a culture of customer-centricity.
Ensure compliance with health and safety regulations and company policies.
Implement corrective actions based on customer service reports and optimise logistics and operational performance.
Regularly update senior management on depot performance, new initiatives, and business needs.
Ideal Qualifications & Experience:
2-4 years’ experience in distribution/logistics management, with a proven track record.
Experience in change management and digital transformation.
Ideally have good knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Proven leadership, people management, and customer service skills.
Ability to analyse performance metrics and implement corrective actions.
How to Apply:
Please submit your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4245RC – Branch Manager....Read more...
Branch Manager
We are seeking a highly motivated Branch Manager / Depot Manager to lead our Bristol depot’s operations. As Branch Manager / Depot Manager, you will oversee all depot activities, ensuring excellent customer service, operational efficiency, and adherence to company policies. This role is perfect for someone with experience in distribution/ logistics / warehouse with a strong Team Leadership and customer focus.
This is an exciting opportunity for an experienced Branch Manager / Depot Manager to make a significant impact in a well-established company that in return can offer continued career development and attractive employee benefits.
Ideal Location – Bristol, Bath, Weston Super Mare, Berkeley, Wells, Filton, Portishead, Shepton Mallet, Axbridge, Bradley Stoke, Gloucester
Salary: £45K to £50K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Manage and motivate branch / depot staff to improve service levels and meet KPIs through coaching and development.
Oversee distribution and customer service teams, collaborate with sales to achieve profitability, and optimise vehicle delivery routes.
Manage stock levels, lead quarterly stock takes, and make key decisions about inventory.
Deliver top-tier service, address customer complaints, and maintain a culture of customer-centricity.
Ensure compliance with health and safety regulations and company policies.
Implement corrective actions based on customer service reports and optimise logistics and operational performance.
Regularly update senior management on depot performance, new initiatives, and business needs.
Ideal Qualifications & Experience:
2-4 years’ experience in distribution/logistics management, with a proven track record.
Experience in change management and digital transformation.
Ideally have good knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Proven leadership, people management, and customer service skills.
Ability to analyse performance metrics and implement corrective actions.
How to Apply:
Please submit your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832.
JOB REF: 4245RC – Branch Manager....Read more...
Bodyshop Manager / General Manager:
Ref - 132674
- Competitive salary package
- 25 days holiday plus bank holidays
- Internal and external training
- Pension scheme and death in service insurance
- Perkbox - Access to hundreds of exclusive discounts and rewards
- MediCash - Free healthcare scheme
- Permanent Vacancy
Our client, a large busy Bodyshop/Accident Repair Centre in the Penrith area are currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager Bodyshop Penrith
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Bodyshop Manager / General Manager
Ref - 132277
- Salary circa £60,000 earning potential
- Excellent bonus opportunity
- Car or car allowance
- Flexible working hours
- 25 days holiday plus bank holidays
- Pension
- Permanent Vacancy
Our client, a large busy Bodyshop/Accident Repair Centre in the Birmingham area are currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager £60,000 plus Bodyshop Birmingham
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Bodyshop Manager:
- Earning Circa £60,000 per annum
- Travel Allowance
- Pension contributions
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in Sherborne are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Bodyshop Controller is required for this position.
- A team player approach is essential.
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit.
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills.
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtrecruitment.com to discuss further.
Bodyshop Manager Circa £60,000 Bodyshop Sherborne
Bodyshop Manager, Site Manager, General Manager, Workshop Manager, Bodyshop controller....Read more...
As Customer Service Manager you will be joining a family owned and run beautiful rural estate. The estate receives many visitors a year and hosts a wide range programme of events and activities including festivals, weddings, events, children’s events and private parties. The role is full time and permanent working on site in Henley-on-Thames offering a salary of £30,000. This is a customer facing, hands on role where you will be dealing with families visiting the many activities on the estate.
Purpose of the role:
Reporting to the General Manager, you will be responsible for all the visitor services on the estate. The role is seasonal and, as such, the expectation to work longer hours over peak times such as Easter and Summer holidays, with the expectation to work a six day week, and off peak when the estate is open Saturday and Sunday, a five day working week including weekends, having two days off in the week.
Key Responsibilities and for the Customer Service Manager:
Customer facing lead for day to day site operations
Initial point of contact for issues arising throughout the day, escalating where applicable
Maintain high standards of service in all operation and retail areas
Dealing with any customer feedback promptly
Ensure all preparation for visitors
Daily inspection of all visitor areas
Reporting any maintenance or H&S issues
Ensure all catering and retail equipment is in working order, maintained and serviced
Managing all administration and invoicing for catering and retail within budget
Recruitment, induction and training of all customer facing roles
Daily managing of team including 121s rotas etc
Managing all stock including ordering, stocktakes and stock rotations
Placing weekly stock orders
Collating weekly reports for the General Manager
Key Skills Required for the Customer Service Manager:
Strong customer service skills in a customer facing role
Experience from within hospitality would be an advantage
Experience in leading and managing a successful team in a customer facing role
Ability to work on multiple projects simultaneously
High levels of accuracy and attention to detail
Confident communicator with high levels of customer care
Ability to build positive working relationships with internal and external teams
Adaptable in a changing environment
Proficient in Microsoft Office, file management systems
Own transport due to remote location
What’s in it for you?
Offering a starting salary of £30,000 the role is full time and permanent. This is a fantastic opportunity to join a friendly and collaborative team and to be part of this historic estate, working with the family to maintain this beautiful estate to be enjoyed for future generations.
....Read more...
Bodyshop Manager
- Salary paying up to £47,500 plus bonus with an OTE in the region of £77,500
- Monday to Friday 07:00 17:00
- 25 days holiday plus bank holiday
- Discount on Insurance products
- Health Insurance
- Pension
- Retail and restaurant discount and cashback
- Employee assistance programme for you and your family
- Health and wellbeing apps
- Plus much more
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in Wakefield who are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Workshop Control is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager £75,500 Bodyshop Wakefield
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Assistant Bodyshop Manager / Vehicle Damage Assessor
Ref - 99919
- Paying up to £45,000 basic salary
- Monday to Friday, 8.5 hours per day
- 25 days holidays plus bank holidays
- Company pension and death in service
- Perkbox
- Healthcare scheme
- Permanent role
We have a fantastic opportunity to join an established Accident Repair Centre in the Leominster area as an Assistant Bodyshop Manager / Vehicle Damage Assessor.
Key role and responsibilities as an Assistant Manager / Vehicle Damage Assessor:
- Assisting in the scheduling and prioritising of repair work.
- Monitoring the workflow.
- Maintaining compliance with safety and quality standards.
- Ensure customer satisfaction with high-quality repairs.
- Support the Site Manager with training and development of other staff members.
- Assist in preparing and reviewing estimates and repair orders.
- Help manage budgets, control costs and track shop profitability.
- Inspection of vehicles post-repair to confirm quality standards are met.
- Create accurate repair estimates to maximise company revenue whilst using relevant repair methodology with good quality images and notes.
Minimum requirements as an Assistant Bodyshop Manager / Vehicle Damage Assessor:
- Must have experience using estimating software (ideally Audatex)
- ATA is advantageous but not essential
- Ensure customer expectations are met and demonstrate great service skills
If you want to hear more about the Assistant Bodyshop Manager / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Assistant Bodyshop Manager / Vehicle Damage Assessor £45,000 Leominster Bodyshop
VDA, Vehicle Damage Assessor, Vehicle Estimator, Assistant Bodyshop Manager, Accident repair centre....Read more...
Bodyshop Manager
Ref - 106198
- Salary is negotiable depending on experience
- Monday to Friday
- 21 days holiday plus bank holiday
- Ongoing training keeping your accreditations up to date
- pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals, Virtual GP, Cycle to work, plus much more
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the North East are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Monitor and achieve performance metrics, including KPIs, to maintain operational efficiency.
- Manage budgets, resources, and costs to optimize profitability.
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience as a Bodyshop Manager or similar leadership role in the automotive repair sector.
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Manager £70,000 Bodyshop North East
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Service Operations Manager
Location:- Hybrid working, Manchester Office 3 days a week.
Salary:- to £60k + Bens
Environment:- Network Operations, 1st and 2nd line Faults, ITIL, Trouble Ticketing, Change Management, Incident Management, Problem Management, Escalations, Suppliers, Team Management (20 staff), SLA’s, CAB, IP, Unified Comms, CX, Network Security, SalesForce.
An exciting opportunity has arisen for an experienced Service Operations Manager with ideally MSP experiences to join this busy Operations Team.
The role is days based but would be looking after a team of 20 or so Operations Technicians that are supporting customer networks and operations on a 24/7 basis.
The role includes managing and developing the team as well as owning the process for all escalation, change, problem and incident management. You would have strong customer service experiences with a focus on delivering a seamless service.
The ideal candidate would be used to working in a demanding Service Ops, SOC, NOC, or Service Desk team that can lead and develop their staff to succeed and improve the whole customer contractual experiences.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Store Manager and Assistant Store Manager - New Store Opening – May 2025Eldon Square - NewcastleFast Growing Premium Retailer Store Manager- Salary up to £34,000 per annum dependent on experienceAssistant Store Manager – Salary up to £30,000 per annum dependent on experience
Our client is a fast growing premium retail brand who have plans to open an impressive amount of stores over the next few years.
This premium retailer is about providing customers with fantastic service and high quality products in a luxury setting.
About the Role
As Store Manager, you’re the driving force behind your store’s success. With strategic vision and hands-on leadership, you’ll create a dynamic, customer-first environment that delivers exceptional service, strong sales, and an empowered team.
You'll set the standard, ensuring every detail aligns with providing a luxury experience while taking ownership of store performance, customer engagement, and team development.
Responsibilities
Deliver an unforgettable customer experience
Drive sales & maximise store performance
Lead, coach & develop your team
Ensure operational excellence
Be a strategic thinker
Store standards and visual merchandising
Own communication & collaboration
What We’re Looking For
Experienced retail manager/supervisor from ideally a jewellery, fashion or lifestyle brand that promotes 1-2-1 customer service
Passionate about coaching & leading teams
Customer service-driven and clientelling focused
Strong commercial acumen
Results-oriented & solutions-focused
Loves fashion, jewellery and trend aware
Benefits
Competitive Salary + Commission & Bonuses
Career Growth – Be part of a fast-growing, globally expanding brand.
Product Allowance & Generous Discounts
Exciting Incentives & Competitions
A Birthday Day Off
Interested? Apply today to be part of an exciting retailer with lots of opportunity for career growth.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Store Manager and Assistant Store Manager - New Store Opening – May 2025Lakeside Shopping Centre, West Thurrock, Essex Fast Growing Premium RetailerStore Manager- Salary up to £34,000 per annum dependent on experienceAssistant Store Manager – Salary up to £30,000 per annum dependent on experience
Our client is a fast growing premium retail brand who have plans to open an impressive amount of stores over the next few years.
This premium retailer is about providing customers with fantastic service and high quality products in a luxury setting.
About the Role
As Store Manager, you’re the driving force behind your store’s success. With strategic vision and hands-on leadership, you’ll create a dynamic, customer-first environment that delivers exceptional service, strong sales, and an empowered team.
You'll set the standard, ensuring every detail aligns with providing a luxury experience while taking ownership of store performance, customer engagement, and team development.
Responsibilities
Deliver an unforgettable customer experience
Drive sales & maximise store performance
Lead, coach & develop your team
Ensure operational excellence
Be a strategic thinker
Store standards and visual merchandising
Own communication & collaboration
What We’re Looking For
Experienced retail manager/supervisor from ideally a jewellery, fashion or lifestyle brand that promotes 1-2-1 customer service
Passionate about coaching & leading teams
Customer service-driven and clientelling focused
Strong commercial acumen
Results-oriented & solutions-focused
Loves fashion, jewellery and trend aware
Benefits
Competitive Salary + Commission & Bonuses
Career Growth – Be part of a fast-growing, globally expanding brand.
Product Allowance & Generous Discounts
Exciting Incentives & Competitions
A Birthday Day Off
Interested? Apply today to be part of an exciting retailer with lots of opportunity for career growth.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Store Manager and Assistant Store Manager - New Store Opening – May 2025Westquay Shopping Centre, Southampton Fast Growing Premium RetailerStore Manager- Salary up to £34,000 per annum dependent on experienceAssistant Store Manager – Salary up to £30,000 per annum dependent on experience
Our client is a fast growing premium retail brand who have plans to open an impressive amount of stores over the next few years.
This premium retailer is about providing customers with fantastic service and high quality products in a luxury setting.
About the Role
As Store Manager, you’re the driving force behind your store’s success. With strategic vision and hands-on leadership, you’ll create a dynamic, customer-first environment that delivers exceptional service, strong sales, and an empowered team.
You'll set the standard, ensuring every detail aligns with providing a luxury experience while taking ownership of store performance, customer engagement, and team development.
Responsibilities
Deliver an unforgettable customer experience
Drive sales & maximise store performance
Lead, coach & develop your team
Ensure operational excellence
Be a strategic thinker
Store standards and visual merchandising
Own communication & collaboration
What We’re Looking For
Experienced retail manager/supervisor from ideally a jewellery, fashion or lifestyle brand that promotes 1-2-1 customer service
Passionate about coaching & leading teams
Customer service-driven and clientelling focused
Strong commercial acumen
Results-oriented & solutions-focused
Loves fashion, jewellery and trend aware
Benefits
Competitive Salary + Commission & Bonuses
Career Growth – Be part of a fast-growing, globally expanding brand.
Product Allowance & Generous Discounts
Exciting Incentives & Competitions
A Birthday Day Off
Interested? Apply today to be part of an exciting retailer with lots of opportunity for career growth.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Bodyshop Manager / Vehicle Damage Assessor:
- Up to £75,000 per annum
- Company Benefits
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in the Farnham area are currently looking for an experienced Bodyshop Manager / Vehicle Damage Assessor.
Roles and Responsibilities for the Bodyshop Manager / Vehicle Damage Assessor role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
- Provide
- Accurately and professionally assess a wide range of vehicles
- Use computerised estimating systems
- Calculate costings and the time required to complete all necessary repairs
- Liaise regularly with insurance engineers
- Contact customers to provide updates
Skills and experience required as a Bodyshop Manager / Vehicle Damage Assessor:
- Previous experience in a similar role or as a Workshop Control is required for this position
- Must have experience using estimating software (ideally Audatex)
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager / Vehicle Damage Assessor role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtautomotive.co.uk to discuss further.
Bodyshop Manager / Vehicle Damage Assessor £75,000 Bodyshop Farnham
Bodyshop Manager, Site Manager, General Manager, Workshop Manager, vda....Read more...
Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham For the successful Customer Service Advisor our client is offering:
Salary up to £25,000 per annumMonday to Friday 8.30am till 5.00pmPermanent positionBenefits: Free parking, 20 days + Bank Holidays + Pension
The role - Customer Service Advisor :
Responsible for managing inbound calls, emails and responses to customersHandling a range of enquiries across two services in the UK RegionManage and take ownership of any complaints from customers and members of the publicAdminister emails and respond to customers via telephone and written methods where necessary
What our client is looking for in a Customer Service Advisor :
Previous customer service experience - ESSENTIALExperience working with customer complaints / problem solving - ESSENTIALGood MS Office Literacy - ESSENTIALConfident communicatorAble to cope under pressure in a call handling environment
Key skills or similar Job titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager Commutable From: Wrexham, Chester, Denbighshire For further information about this and other positions please apply nowThis vacancy is being advertised on behalf of Recruit4staff (Wrexham) who are operating as a recruitment agency, agent, agencies, employment agency or employment business.R4SINDCHE....Read more...
Assistant Manager Automotive Service Centre
Location: Stoke-on-Trent
We are seeking a confident and experienced Assistant Manager to join a successful automotive service centre in Stoke-on-Trent. This is a hands-on role where youll support the Centre Manager in day-to-day operations, lead the team, and ensure excellent customer service.
Whats on offer:
- Basic salary up to £31,997
- Uncapped bonus scheme average earnings of £7,100 annually
- 5-day working week with no Sunday hours
- Ongoing training and career progression opportunities
About you:
- Experience in a similar role within the motor trade
- Strong customer service and leadership skills
- Good understanding of vehicle servicing, repairs, and MOT processes
- Ability to work in a fast-paced environment
Apply today to find out more or for a confidential discussion about the role.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
Assistant Manager Automotive Service Centre
Location: Perry Barr
We are seeking a confident and experienced Assistant Manager to join a successful automotive service centre in Perry Barr. This is a hands-on role where youll support the Centre Manager in day-to-day operations, lead the team, and ensure excellent customer service.
Whats on offer:
- Basic salary up to £31,997
- Uncapped bonus scheme average earnings of £7,100 annually
- 5-day working week
- Ongoing training and career progression opportunities
About you:
- Experience in a similar role within the motor trade
- Strong customer service and leadership skills
- Good understanding of vehicle servicing, repairs, and MOT processes
- Ability to work in a fast-paced environment
Apply today to find out more or for a confidential discussion about the role.
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.....Read more...
Bodyshop Manager:
Ref - 140338
- Salary Up to £50,000 plus bonus
- Monday to Friday
- 21 days holiday plus bank holiday
- Ongoing training keeping your accreditations up to date
- pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals, Virtual GP, Cycle to work, plus much more
- Permanent Vacancy
Our client, a great Bodyshop/Accident Repair Centre group in the North East are currently looking for a Bodyshop Manager, this role could suit someone looking to take their first step in to Bodyshop management. You will be responsible for a team of 14 people which includes 8 productives.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Monitor and achieve performance metrics, including KPIs, to maintain operational efficiency.
- Manage budgets, resources, and costs to optimize profitability.
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience as a Bodyshop Manager or similar leadership role in the automotive repair sector.
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Bodyshop Manager £60,000 Bodyshop North East
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
Senior Business Development Manager job covering the UK. Zest Optical are currently looking to recruit a Senior Business Development Manager for an exciting company who have invented and manufactured novel spectacle lenses to reduce the progression of Myopia. This is a brand new role within the business and will develop partnerships with practices across the UK.
Our client is looking for an accomplished optical sales professional possessing an extensive network of contacts within the industry. Please note that initially this is a 12-month fixed-term contract. There is flexibility in working hours, with options for part-time (a minimum of three days per week) or full-time arrangements.
Senior Business Development Manager – Role
Identifying target Eye Care Professionals (ECPs) / practices
Engaging target ECPs and introduce the product technology
Working with Medical Affairs team to deliver product training and collate feedback
Working with Customer Service & Lens Supply Manager to ensure smooth service experience
Maintain consistent customer engagement and support to ensure pilot success with support from project team
Working in partnership with project team and Senior Director – Commercial to develop launch proposal(s)
Managing retail group relationship(s) to deliver successful launch(s)
Work with project team members to ensure on-going analysis, review and refinement to maximise pilot programme success
Contribute to development of best practice model
Senior Business Development Manager – Requirements
B2B optical sales experience
Extensive network of contacts within the industry
Flexible availability to meet customer meeting and communication requirements
Flexibility for additional hours at busy stages of the project preferred
Regular travel in the UK for customer meetings, training and events
Senior Business Development Manager – Salary
Base salary up to £60k
Plus a range of additional benefits
To avoid missing out on this opportunity, please click on the Apply Now button below.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role. The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts. Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.) File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity. Understanding different labor rates for each WTI region(s). Understanding different WTI service types and how they are priced. Managing multiple leak response programs. Tracking leak calls and WTI service response times. Managing subcontractor invoices and completing paperwork. Working with regional administrators to re-dispatch leak calls, get progress updates, etc. Working with WTI technicians to request NTE increases on individual leak responses if applicable. Tracking and invoicing leak service calls. Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.) Tracking inspection programs. Working in internal systems to track roof inspection data. Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion. Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers). Inputting budgets, editing, and categorizing recommendations from WTI field technicians. Submitting reports and files for internal quality control. Editing reports as needed based on feedback from quality control personnel. Delivering reports to the Program Manager/customer. Customer portals Updating customer work order status with ETA Updating customer invoice system with Invoice Special Project Assignments Be accountable for managing your day based on tasks set forth by the Program Manager.
OTHER SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations. Able to work and communicate with all levels of management. Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc. (Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change. Must be able to work effectively independently or in a team environment. Apply for this ad Online!....Read more...
KITCHEN SHOWROOM MANAGER – KITCHEN REFURBISHMENT – TEESSIDE – FULL TIME – £30,000 BASIC SALARY + BONUS SCHEME Showroom Manager required for our client who are the UK’s leading and award winning Kitchen makeover company. Our client specialises in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.To support the business owner is now recruiting for a Showroom Manager to work from their Yarm branch.THE ROLE
As Kitchens Showroom Manager you will be involved in all parts of the business.You will ensure that the showroom will be a welcoming environment for customers coming to the showroom.You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles etc.You will be processing orders accurately and in a timely manner with suppliers and any 3rd partiesAble to answer questions and handle objections from prospective clientsConverting leads into appointments (and ultimately sales) by delivering an excellent customer journeyEnsuring commercial performance of the store is in line with company expectations and targetsHelping the Showroom to meet sales targets through proven relationship selling techniques, excellent customer service skills and through the setting and monitoring of KPIs and objectives.Lead, manage and motivate the showroom teamEnsure that orders are processed and admin duties are carried out.Ensure that the kitchen is fitted and the customer is satisfiedFull Time Permanent PositionYou will be working from the Yarm showroomThe role will involve working Saturdays on a rota basis
THE PERSON
The successful Kitchen Showroom Manager will ideally have similar experience within kitchens, bathroom, bedrooms etc. (KBB)Experience dealing with trades and sub-contractors would be advantageous.Must have strong sales experience and sales abilityExperience of using and utilising social media is highly desirableAttention to detail and an organised, methodological approach is essential.You must be IT proficient, about to use email, Word, Excel and the Microsoft suiteYou MUST have excellent customer service skills with great customer facing skillsLive within a commutable distance to Yarm branch
THE PACKAGE
£30,000 Basic SalaryBonus SchemeMarket leading organisationCompany Benefits
Follow us on twitter @ awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyKITCHEN SHOWROOM MANAGER – KITCHEN REFURBISHMENT – TEESSIDE – FULL TIME – £30,000 BASIC SALARY + BONUS SCHEME ....Read more...
Business Development Manager
Location: Reading
Hybrid role with time on-road
Salary: £50-60k dependent on experience
Holt Engineering are seeking a highly motivated and results-orientated Business Development Manager to join our client in the Reading area. As the sole sales function, you will play a crucial role in driving business growth and building long-term customer relationships.
Business Development Manager Responsibilities:
- New Business Development: Focus on identifying and developing new business opportunities within the Fit Out sector, particularly with contractors specialising in retail store fit-outs.
- Customer Relationship Management: Cultivate and maintain strong relationships with existing customers.
- Market Research & Development: Identify and explore new market opportunities beyond retail, such as Defence, Security, Healthcare, and Construction.
- Business Development:
- Identify key decision-makers within the supply chain.
- Develop and execute sales strategies to achieve sales targets.
- Prepare and deliver compelling sales presentations.
- Negotiate contracts and close deals.
- Technical Expertise: Demonstrate a strong understanding of steel processing and general steel knowledge.
- Customer Support: Provide excellent customer service and address customer inquiries effectively.
Business Development Manager Requirements:
- Proven experience in sales and business development, preferably within the construction or manufacturing industry.
- Strong understanding of the Fit Out market and its key players.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to build and maintain strong customer relationships.
- Strong organisational and time management skills.
- Self-motivated and results-orientated with a proactive approach.
Business Development Manager Benefits:
- Company car or associated allowance for travel.
- Opportunity for professional growth and development.
- Flexible working arrangements (hybrid role with a mix of office/out-of-office work).
How to apply for the Business Development Manager role:
Please either apply directly, or contact Harry on 07739 277675 or at harry.parsons@holtengineering.co.uk....Read more...
Opticians vacancies and Dispensing Optician Manager jobs based in Rochford, Essex. Zest Optical recruitment are working with an independent Opticians in Rochford to hire a full time Dispensing Optician Manager.
A successful independent Opticians based in Rochford, Essex are looking for a full time Dispensing Optician Manager to lead the team.
Dispensing Optician Manager – Role
Community based independent
Village feel location
Mixed patient base
Range of frames to suit every budget
Rodenstock lenses
Focus on quality and customer service
Leading a team of 2-3 people
Stock management
Complex dispensing
Problem solving
Input into business decisions – stock selection for example
Support and development opportunities
Full time to include Saturdays (1 in 4 off)
Typical working hours from 9am to 5.30pm (5pm on a Sat)
Basic salary between £35,000 to £39,000 depending on experience
Bonus scheme - 8%
Free parking close by
Dispensing Optician Manager – Requirements
Fully qualified Dispensing Optician registered with the GOC
Leadership or supervisory experience ideally but will also also consider someone taking the first step into management
Looking for a career not just a job
Passionate about eyewear
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
Situated within the fast-paced Commercial Department, your primary goal will be to support, develop and improve efficiencies within the business administration process of raising accurate, timely and relevant Commercial Service contracts.
Key Accountabilities will include:
Managing the flow of contract requests, ensuring that they are actioned in a timely and accurate manner
Providing support in the handling of key processes, such as the generation of quotes and the raising of contracts
Creating customer-specific contract profiles, enhancing service to the customer, and supporting the Truck Sales Manager
Supporting the dealer network and customers where necessary
Project work: creating a business process map, defining key touchpoints and putting forward suggestions for improvement
Project work: identifying common dealer errors when raising quotes and defining training requirements
You will also have the opportunity to spend time in other departments within the organisation
Occasional travel within UK and Europe may be required
Training:A chartered manager will deliver long-term organisational success, with the professional recognition of their ability to deliver impact, behave ethically and demonstrate their commitment to continual learning and development. Specific job roles may include: manager; senior manager; head of department; operations manager; or anyone with significant management responsibilities.
Duration:
36 months practical training period, plus 3–6 months for End Point Assessment
Delivery model:
Work-based training with your employer
Day release during term time (approximately 1 day a week for 3 years)
Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
BA (Hons) Business Management Practice
Level 6 Chartered Manager (Degree) Apprenticeship
End Point Assessment:
Portfolio-based interview
Project presentation
Training Outcome:We are looking for an ambitious employee who wants to grow and expand the role beyond the end of the apprenticeship period. For the right candidate, we may consider supporting their next step in their learning qualification, potentially through a CMA or similar. The role has previously been done by graduates and interns, many of whom have since gone on to management positions within DAF and PACCAR.Employer Description:DAF is the UK’s leading heavy vehicle manufacturing company, with its Sales and Marketing head office in Haddenham, Buckinghamshire. Manufacturing and selling vehicles from 7.5 to 44 tonnes, we have been the market leader for the past 25 years, setting the industry standard for performance, productivity, and customer service. DAF's commitment to operators is backed by our network - 133 dealers covering the country, providing a consistently high standard of advice, service, and expertise to fully support operators in providing the right vehicle and services to maximise their business opportunities.
DAF is the only major commercial vehicle manufacturer producing trucks here in the UK, with our factory in Leyland producing over 15,000 vehicles every year. Almost every DAF vehicle registered in the UK, is built here in the UK.
DAF’s Commercial Services team work closely with the wider DAF dealer network to sell customer specific maintenance and repair contracts, ensuring our customer’s vehicles are on the road when needed.
More than 40% of new vehicles are sold with an upfront bespoke contract.
Our head office is located in Haddenham, Buckinghamshire, and our network of over 130 dealers stretches across the UK and Ireland. This gives our customers access to the largest dealer network in the UK, providing them with a consistently high standard of advice, service and expertise.
As market leader across all sectors in the UK we aim to set the industry standard for performance and productivity, affording customers the same quality of service no matter the size of their operation.Working Hours :8.45am-5.15pm Monday to Thursday, 8.45am-4.45pm Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience,Ambitious,Working under-pressure,Self motivated....Read more...
