Bar Manager – Luxury 5* Hotel
Maria Logan Recruitment have an exciting opportunity for a passionate Bar Manager to join this stunning, luxury 5* Hotel in Kerry.
The ideal candidate will be passionate about all things beverage and dedicated to providing an amazing customer service.
You will manage all aspects of this intimate bar while developing and mentoring a small team of 4 to provide a first-class beverage experience.
This role will suit a real leader who has a proven track record in people management and delivering the very best to our industry.
If this is the role for you, please apply through the link below.....Read more...
We are looking for a Customer Sales Manager to join a globally renowned engineering manufacturer within the Immingham area . Supplying into various industries including oil and gas, petrochemical, aerospace and defence, you will be required to take ownership of operations, drive growth and oversee a sales across the branch.
Managing a small team (2–3 staff) across Customer Service/Sales and Warehouse/Delivery, you will work closely with the Area Sales Manager to achieve business objectives and exceed targets.
What’s on Offer to the customer sales manager:
Competitive salary starting from £35,000 to £40,000 per year dependant on experience
Company pension scheme
Cycle to work scheme
On-site parking
Days based role, Monday to Friday
Key Responsibilities
Lead and develop the branch to exceed targets while building strong customer relationships and exploring new sales opportunities.
Demonstrate effective selling skills, negotiate pricing, and maintain product and industry knowledge.
Oversee contract reviews, order processing, and compliance with pricing and discount policies.
Coach and guide the team on sales techniques, target accounts, and product updates.
Collaborate with internal teams to meet customer expectations and efficiently handle complaints.
What We're Looking For
Proven leadership skills with the ability to motivate and develop a team
Excellent communication and organisational abilities
Strong commercial awareness and problem-solving skills
Ability to train and mentor others
Requirements
Full UK Driving Licence would be ideal
3–5 years of sales experience (Essential)
Experience in a management role (Essential)
Previous experience in the Oil & Gas industry (Desirable)
If you're an experienced manager with a passion for sales and leadership, please contact Conor Wood at E3 Recruitment for more details.
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Opticians vacancies and Optical Practice Manager jobs based in North Shields, Tyne & Wear.
An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!
Opticians Practice Manager - Role
Family oriented independent Opticians with a very loyal patient base
Single testing with a focus on quality rather than volume
Offers personalised services to all patients
Managing a team of around 4-5 people in total
Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
Manage the team to achieve high levels of sales performance and customer satisfaction.
Maintain up to date knowledge of our products to recommend the best solution.
Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
Assist with contact lenses and dispensing glasses.
Working 5 from Monday to Friday
Practice opening times from 8.30am to 5pm
Salary between £26,000 to £30,000 DOE
Bonus scheme
Opticians Practice Manager - Requirements
Previous experience of working within an Opticians
Previous experience of managing a leading a team
Committed to the practice development and driven to succeed
Customer focused
Sales savvy
Confident
Reliable
Excellent organisational and communication skills
To apply for this role please send your CV or call 0114 238 1726 for more information.....Read more...
A fantastic community pub – this has a really great regular trade. This site is a newly developed, popular pub offering a great salary of £50,000My client has a great role in the Peckham, this is a newly development pubs, it should be hitting £25,000 - £35,000, post opening, 100% fresh food, (ALL ABOUT THE FOOD THIS BUSINES, FRESH FOOD) table service, looking for a leader to move this business and tap into the all the local businesses – this business is going to be more wet led BUT it’s all about the food, you can play about with the food, with the Head Chef, this is key to the business doing well, 60/40 wet led businessThe General Manager Role:As General Manager you will remain focused on delivering fantastic customer service & consistent, quality food & drink. My clients General Managers must remain visible at all times – repeat business is an important revenue stream so developing relationship is key. All marketing & localized PR is done in-house so a General Manager who is keen to be involved with the community is a must.The General Manager Person:This General Manager will need to demonstrate proven skills to grow a business, someone that is really people focused. Big personalities & approachable characters do well in these surroundings so a love for the trade & a passion for good food and drink are essential. Financial accountability, staff development & coaching plus demonstrated marketing initiatives are all essentials.If you think you would be the right for this fantastic role than please send your CV to Stuart Hills or call on 0207 790 2666 to arrange a chat ....Read more...
An exciting opportunity has arisen for a Lettings Manager to join a dynamic property management company. This full-time role offers excellent benefits and a salary range of £25,000 - £26,500.
As a Lettings Manager, you will be responsible for managing property lettings, conducting market appraisals, and maintaining strong relationships with landlords and tenants.
You will be responsible for:
* Conduct property viewings and provide feedback to landlords.
* Negotiate tenancy agreements and ensure compliance with legal frameworks.
* Compile inventories and register deposits.
* Handle end-of-tenancy disputes between tenants and landlords.
* Conduct property inspections and ensure any defects are resolved quickly.
* Communicate effectively with landlords, tenants, and contractors.
What we are looking for:
* Previously worked as a Lettings Manager, Lettings Coordinator or in a similar role.
* Possess lettings experience.
* Strong customer service skills, with a focus on delivering excellent service.
* Excellent planning, organisational, and administrative skills
* Strong communication skills, both written and verbal
* Skilled in IT.
* Full driving licence and access to a vehicle
Whats on offer:
* Competitive salary
* On-site parking
Apply now for this exceptional Lettings Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for a Lettings Manager to join a dynamic property management company. This full-time role offers excellent benefits and a salary range of £25,000 - £26,500.
As a Lettings Manager, you will be responsible for managing property lettings, conducting market appraisals, and maintaining strong relationships with landlords and tenants.
You will be responsible for:
? Conduct property viewings and provide feedback to landlords.
? Negotiate tenancy agreements and ensure compliance with legal frameworks.
? Compile inventories and register deposits.
? Handle end-of-tenancy disputes between tenants and landlords.
? Conduct property inspections and ensure any defects are resolved quickly.
? Communicate effectively with landlords, tenants, and contractors.
What we are looking for:
? Previously worked as a Lettings Manager, Lettings Coordinator or in a similar role.
? Possess lettings experience.
? Strong customer service skills, with a focus on delivering excellent service.
? Excellent planning, organisational, and administrative skills
? Strong communication skills, both written and verbal
? Skilled in IT.
? Full driving licence and access to a vehicle
Whats on offer:
? Competitive salary
? On-site parking
Apply now for this exceptional Lettings Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Busin....Read more...
Reception Manager - Luxury Hotel, CotswoldSalary: Up to 38,000 (accommodation available on-site)Location: CotswoldThis boutique hotel is renowned for its charm, elegance, and world-class service. With an emphasis on luxury, comfort, and attention to detail, this hotel is known for providing an unforgettable experience for guests. The hotel blends historic character with contemporary luxury, offering a truly unique stay in one of the UK's most beautiful regions.As Reception Manager, you will oversee a busy reception operation, ensuring seamless guest experiences from check-in to check-out. You will manage a dedicated team of 13, fostering a culture of excellence and professionalism while maintaining the highest standards of customer service.Key Responsibilities
Lead, motivate, and manage the reception team to deliver outstanding guest experiences.
Oversee daily front desk operations, ensuring efficiency and attention to detail.
Train and develop team members, ensuring consistency in service standards.
Handle guest enquiries, feedback, and complaints with professionalism and discretion.
Work closely with other departments to enhance guest satisfaction.
Manage reservations, room allocations, and VIP guest requests.
Implement and maintain hotel policies, procedures, and brand standards.
Monitor performance, KPIs, and guest feedback to continuously improve service.
About You
Proven experience as a Reception Manager or Front Office Manager in a luxury hotel setting.
Strong leadership skills with the ability to inspire and develop a team.
Exceptional communication, problem-solving, and organisational abilities.
Passion for delivering 5-star guest experiences.
A proactive, hands-on approach with a keen eye for detail.
Ability to thrive in a fast-paced, high-pressure environment.....Read more...
Languages: Dutch, English and French would be a bonusThe Role:We are looking for a Restaurant Manager to oversee daily operations, ensure high service standards, and create an exceptional dining experience for our guests.The ideal candidate will have strong leadership skills, a passion for hospitality, and experience managing a restaurant team in a fast-paced environment.Skills you will need to bring:Operations & Service Management
Oversee daily restaurant operations, ensuring efficiency and exceptional service.Maintain high food quality, hygiene, and safety standards in line with regulations.Manage reservations, table assignments, and guest flow to optimise service.Handle customer feedback, complaints, and special requests professionally.
Financial & Business Performance
Assist in budgeting, cost control, and financial reporting to maximise profitability.Monitor sales, labour costs, and inventory to ensure operational efficiency.Work closely with suppliers and manage stock levels to minimise waste.
Team Leadership & Development
Recruit, train, and supervise front-of-house staff, ensuring excellent service.Motivate and lead a team, fostering a positive and professional work environment.Conduct staff performance reviews and implement training programmes.
Guest Experience & Brand Representation
Ensure a welcoming and refined atmosphere that aligns with the restaurant’s brand.Work with the Head Chef and marketing team to enhance menu offerings and promotions.Maintain strong customer relationships, ensuring repeat business and positive reviews.
Requirements
Proven experience as a Restaurant Manager or similar role.Strong leadership and team management skills.Excellent customer service and communication abilities.Financial acumen, including budgeting and cost control.Knowledge of food and beverage operations, including menu planning and wine pairing.Ability to multitask, remain calm under pressure, and solve problems effectively.Flexibility to work evenings, weekends, and holidays as required.
Benefits
Competitive salary + bonusesCareer development opportunitiesStaff meals & discountsSupportive and dynamic work environment
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Area After-Sales Manager £70k-£80k + bonus + benefits Bristol
Exciting role for experienced automotive manager for multi-site franchise
The Role
As Area After-Sales Manager you will assume responsibility for end-to-end used vehicle preparation and retail works. You will drive site operations to achieve preparation volume targets while obsessing about quality of work and customer.
Duties will include:
designated leader of vehicle preparation / quality control / transportation
drive, monitor, evaluate and report on site performance
data analysis, interpretation & presentation to management team
develop high-performance culture / engage in visible leadership / performance management
build & sustain key supply relationships to identify opportunities
work directly with onward fleet / sales managers to promote high standards
obsess about efficiency & productivity
drive higher quality for less cost looking at all areas of the aftersales department.
reducing cycle time
The Company
Our client is a growing multi-site franchise in Bristol and surrounding area.
The Person
As Area After-Sales Manager, you will be a seasoned leader with experience in a similar role, leading large operational teams and providing excellent customer service.
You will also:
Be data and process led
Highly numeric and driven
Embody concepts, principles and practices of lean manufacturing
Role model excellent communication
Motivational with a “one team” approach
Track record of being able to focus and execute on the big stuff
If you wish to be considered for the role of Area After-Sales Manager please forward your CV quoting reference 250562A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Construction Manager is responsible for managing all projects (including GC and larger-scale P&R, TremCares, etc.). This will involve working with the superintendent or technicians assigned to the project to ensure delivery is on time and within budget, as well as selecting and managing all subcontractors. Additional duties will include participating in all proposals, specifications, price estimates, schedules, and sales efforts as they affect the aforementioned projects. The Construction Manager is responsible for sales and service support, field resources, and customer management communication as necessary. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of ebuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Accountable for Quality Assurance. Understanding of subcontractor agreement and corrective measures of notification to subcontractor per the executed agreement. Proper letter notification to non-compliant subcontractor agreement articles, i.e., no waivers of lien for lower tier subs, missing submittals, etc. Set project timelines and goals. Manage key metrics and report on a regular basis or as required. Coordinate work with Program Managers, sales and service support, customer management (WTI and Tremco Roofing), and resource management. Participate in the preventive and corrective action process with responsibility and authority to: Initiate action to prevent the occurrence of any non-conformity relating to service, process, and quality. Identify and record any service, process, or quality system problems. Initiate, recommend, or provide solutions through designated channels. Verify the implementation of solutions. Control further processing, delivery, or installation of non-conforming products until the deficiency or unsatisfactory condition has been corrected. Review all bids received and conduct contractor interviews for specification and contractual compliance. Approve Proposals for submission (i.e. pricing, specification, scope). Direct Project Manager, technicians, and superintendents. Sign-off on project billings. Responsible for change order negotiation and approval.
Metrics:
Benchmarks will be assembled for the following metrics: Concept, Planning & Design (Proposals & Specs): # Proposals/Specs being managed # Proposals/Specs reviewed vs. in queue #/$ Wins vs. Losses Profit Margin of Wins vs. Losses Construction (Execution) # of projects w/in (time &/or $) budget +/- X% Contractor Management # Qualified Contractors $ Billed & Outstanding (& DSOs) Customer Project Quality Score
Competencies:
Technical knowledge of all products and services that WTI offers Deep understanding of all Construction Management tasks Understanding of superintendent roles & responsibilities
Communications:
Superior written, oral, and digital communication skills Must have excellent interpersonal skills and a customer service approach when dealing with sales reps Able to create performance reporting 24-hour reply response to all inquiries Computer Literacy Ebuilder, Email, web, SAP, Access, Excel, PowerPoint, Microsoft Projects, Visual Cadd , AutoCadd, others TBD
Specification Development Stage:
Select the WTI Superintendent for the project. Responsible for specification detail drawings approval. Signing off on Specifications shall be required by the Division Manager, Construction Manager, and Tremco Sales Rep.
Pre-Bid Stage:
Conducts Pre-Bid Meeting, agenda outlines the required format of the Pre-Bid Meeting. Document responses from Pre-Bid Meeting minutes are documented or audio recorded and compiled into meeting minutes on the form Receives and processes Pre-Bid Meeting Agenda and Sign-In form. Forwards published copies to local Tremco Rep, Superintendent, Facility Contact, and Roofing Subcontractor.
Bidding Stage:
Publishes, approves, and distributes Addendum (where applicable) Receives and reviews bids and agreements
Pre-construction Stage:
Provides established Project Schedule Assists Superintendent in planning and coordinating the Pre-Construction Meeting Provides superintendent with necessary subcontractor information from Bid Form site-specific safety plans, certificates, etc, prior to the Pre-Construction meeting Conducts and processes completed Pre-Construction Meeting documentation and distributes to all applicable parties
Construction Stage:
Daily receipt and review of Daily Inspection forms Visits job site as necessary Receive and review Weekly Progress Meeting Minutes; attend or be involved via conference call Maintain the project schedule, and process updates from the superintendent Perform site audits as appropriate Authorize and generate Change Orders as required Authorize subcontractor payments Authorize Customer billing Assist the Superintendent with any problems during construction Apply for this ad Online!....Read more...
Karcher Branch Manager An excellent opportunity for an experienced sales manager based in Bristol. This role is all about inspiring and leading a successful small team delivering high levels of customer service, sales and proactive sales activities. The role is full time and permanent offering a starting salary of between £42,000 and £45,000, excellent annual bonus a company vehicle and the autonomy of running a branch delivering results on sales and profit.
Key Accountabilities for the Karcher Branch Manager:
Delivering commercial overall results for the branch to targets and cost control
Driving the business forward initiating sales activities to gain customer contact
Engaging with customers in the field, developing new business opportunities and sales pipeline
Ensuring consistent high standards across the showroom, workshop and warehouse
Developing product knowledge across the team to become specialists
Engaging with customers, finding out their needs providing solutions
Undertaking site surveys, machine demonstrations, presenting proposals
Develop local customer network collaborating with external sales teams
Create marketing plans to develop sales, working with resources available
Overall management of stock
Ensure all transactions are logged and reconciled monthly
Ensure all H&S standards are met
Recruit new team members
Devise training plans for new starters
Conduct 121s, set goals with team members
Lead, mentor and support the team
Key Skills Required for the Karcher Branch Manager:
Successful face to face selling, possibly within a retail or B2B environment
Commercial approach can think strategically to drive the business forward
Experience in leading and developing a successful team
Experience of training and mentoring a dynamic sales team
High levels of customer service
Excellent problem solving and negotiating skills
Ability to make presentations to key clients
Strong administration skills and time management
Confident communicator at all levels
Ability to establish and nurture client relationships
High levels of own initiative, energy and drive
Full UK driving licence
What's in it for you?
You will receive a comprehensive induction plan to the company and role with plenty of support. A starting salary of between £42,000 and £45,000, excellent annual bonus, company vehicle, 26 days holidays plus bank holidays, progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, social events, and more!
This is a great opportunity to join this market leader and who offer an amazing culture and progression opportunities.
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An exciting opportunity has arisen for a Agricultural Product Demonstrator / Agricultural Sales Manager, to join a well-established agricultural machinery company. This full-time role offers excellent benefits and salary up to £45,000.
As an Agricultural Product Demonstrator / Agricultural Sales Manager, you will showcase the operation of modern agricultural machinery, including tractors, combines, forage harvesters, balers, and grassland equipment, while providing support with customer enquiries about advanced guidance systems and agricultural technologies.
You must be available for overtime, including evenings and weekends, with a company vehicle and mobile phone provided.
What we are looking for:
? Previously worked as an Agricultural Product Demonstrator, Agricultural Sales, Sales Manager, Account Manager, Business Development Manager, Sales Executive, Plant Sales Demonstrator, Sales Development Manager, Product specialist, Agricultural Engineer, Service Engineer or in a similar role.
? Strong knowledge of modern agricultural practices and machinery.
? Proven experience in agricultural machinery demonstration or a related field.
? Familiarity with guidance systems and smart farming technologies, with training available.
Whats on offer:
? Competitive Salary
? Company vehicle
? Mobile phone
Apply now for this exceptional Sales Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us....Read more...
Store Manager | Premium Retail | East London | Up to £55,000 + BonusLead a Standout Store in One of East London’s Most Exciting Retail Spaces!Our client is looking for a customer focussed Store Manager to take the lead in an established, premium retail destination in East London. This is more than just a shop. It’s a carefully curated space offering the best in organic, sustainable, and high-quality products. With a strong customer following and ambitious plans for growth, this is an incredible opportunity to make your mark in a business that’s redefining premium retail.As Store Manager, you’ll oversee operations, inspire a passionate team, and create an outstanding customer experience that sets us apart. If you’re a natural leader with experience in high-end or organic retail, this is your chance to take on a role with real impact.Why Join Us?
Lead an established, premium retail store with a loyal customer base and strong brand identityBe part of an exciting, growing business with future expansion plansShape the store’s future by bringing fresh ideas and driving commercial successCompetitive salary up to £55,000 + bonus and clear development opportunities
What You’ll Do:
Lead, develop, and inspire your team to deliver exceptional customer serviceDrive sales and ensure the store meets and exceeds performance targetsOversee smooth daily operations and maintain premium retail standardsBuild on the store’s strong reputation while implementing new ideas for growth.Foster a culture of passion, quality, and excellence
What We’re Looking For:
Proven experience in retail management, ideally in premium, organic, or high-end retailA passion for exceptional products, sustainability, and outstanding customer serviceStrong leadership skills with the ability to coach and develop a high-performing teamCommercial acumen and a strategic mindset to drive business growth
If you’re a motivated retail leader with a passion for delivering exceptional customer service, this is an opportunity not to be missed.If you are keen to discuss the details further, please apply today or send your CV to giulia@corecruitment.com.Know someone perfect for this role? Send us their CV and enjoy up to £500 through our referral scheme for every successful candidate introduced to us!Get social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram....Read more...
An exciting opportunity has arisen for a Sales Manager with B2B sales experience to join a leading cosmetic ingredients supplier experiencing significant growth. This role offers a competitive salary of £38,000 along with excellent benefits. You must have experience in Chemical Manufacturing, Personal Care Products, or Cosmetic Ingredients
As a Sales Manager, you will be responsible for identifying, targeting, and securing new business opportunities within the personal care, cosmetics, and chemical sectors. In addition to acquiring new B2B clients, you will also oversee customer account management and foster strong, long-term client relationships to drive business success.
You will be responsible for:
* Business Development - Identify, target, and acquire new B2B clients within the personal care, cosmetics, and chemical sectors.
* Account Management - Maintain and develop relationships with existing clients, ensuring continued business growth and retention.
* Sales Strategy - Develop and implement sales plans to achieve revenue targets and expand market share.
* Customer Relationship Management - Cultivate and manage long-term relationships with key accounts and high-value clients, offering personalised service and tailored chemical solutions.
* Team Management - Act as Sales Team Leader, and motivate team.
* Sales Execution & Negotiation - Oversee the negotiation and finalisation of sales contracts.
Whists on offer
* Annual company profit based team bonus (minimum employment term applies).
* Birthday celebrations.
* Monthly lunches on the house.
* Diwali and Christmas Office Party.
* Christmas time-off - 25th December - 1st January
* Westfield Health Work Plan available after 6 months of continuous service.
* Extra holiday day for your birthday, available after 12 months of continuous service.
* Access to skills training courses and materials.
Apply now for this exceptional Sales Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Keywords: Chemical Manufacturing, Personal Care Products, Cosmetic Ingredients, Health & Nutrition, Essential Oils, Sales, New Business, Business Development
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Head of Client Operations London (travel required) £65k to £75k p.a. + bonus + benefits
Exciting fast paced role, working to oversee and drive performance and support the delivery of new products and services.
The Role
As Head of Client Operations, you will be responsible for the performance of service delivery partners, and managing performance against contracted outcomes and KPIs. Covering front line and support teams, customer services, billing, operations and complaints, your main responsibilities will include:
Build and maintain strategic partnerships, assuring delivery against agreed outcomes
Lead and manage the delivery of customer service strategy / customer contact strategy / channel offering
Create a culture of performance improvement through the use of data and analytics
Drive initiatives across the customer journey which deliver effectiveness and efficiency
Support the delivery of new products and services to ensure they embed smoothly into the operation
Oversight and assurance to supplier performance analytics / quality assurance / regulatory reporting
Represent the customer to ensure effective management of customer engagement across all touchpoints
Provide input to CS strategic communications and stakeholder activity
Lead and develop the team to effectively deliver the CS strategy, building a high performing team
The Company
Our client is a technology based start-up helping people achieve financial stability and independence. Now going through an exciting period of growth and development this is an exciting time to join them and help further develop company success.
The Person
As Head of Client Operations you will have experience managing onshore and offshore operations in a similar role, and evidence of success in developing, implementing and improving customer experience within a complex matrix environment. You will have the following skills / experience:
Significant experience in managing contracted service providers to deliver against agreed outcomes
Experience in operational customer service delivery (technical & managerial experience)
A track record in process performance improvement / project and change management within a customer services environment
Previously worked in fast-moving start up environments.
If you wish to be considered for the role of Head of Client Operations, please forward your CV quoting reference 250564A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: Head of Customer Operations, Client Operations, Customer Service Delivery Manager, Customer Service Strategy, Operational Customer Service....Read more...
General ManagerLocation: Quincy, MA Salary: $70,000 to $80,000My client is a well-established restaurant group with locations across the East Coast! This concept is a casual italian, full service restaurant seeking a General Manager to join their dynamic team.The Ideal Candidate:
At least three years of experience in a similar roleDriven by creating excellent guest experiences and driving sales through repeat businessStrong financial acumen, able to read and evaluate P&L statements, COGS, provide accurate forecasting etc.Passionate about food and customer serviceExcellent communication, organisational and time-management skills
If you believe you have what it takes, please send your resume to Dylan! Please note that only short-listed candidates will be contacted, and you must already have the right to work in the USA. ....Read more...
As a Call Handler Apprentice, you will:
Answer inbound calls – assist customers with their inquiries in a friendly and professional manner
Handle queries and provide information – ensure customers receive accurate and helpful responses
Use company systems – log calls, update records, and manage customer details
Work with colleagues – collaborate with different departments to resolve issues efficiently
Develop key communication skills – learn how to handle calls confidently and professionally
This is a fantastic opportunity to gain valuable experience, recognized qualifications, and start a rewarding career in customer service. Apply todayTraining:As part of this apprenticeship, you will receive comprehensive training to develop your skills and confidence as a Call Handler. Your training will include:
On-the-job learning – gain hands-on experience by handling real customer interactions with support from experienced colleagues
Mentoring and coaching – receive guidance from industry professionals to help you grow and succeed
Structured training sessions – develop key communication, problem-solving, and customer service skills
Use of company systems and processes – learn how to efficiently manage customer inquiries and log information
Customer Service Practitioner Level 2 qualification – gain a nationally recognized certification to boost your career prospects
You'll earn while you learn, gaining valuable experience and qualifications that will set you up for success in the customer service industry
All apprenticeship training will be delivered remotely
Training Outcome:After completing the Customer Service Practitioner Level 2 apprenticeship, you can progress into various roles, including:
Customer Service Advisor – handle customer inquiries with more responsibility
Senior Customer Service Representative – take on leadership tasks and mentor new staff
Team Leader or Supervisor – manage a team and oversee daily operations
Account Manager – build relationships with key clients and manage their needs
Further training opportunities – advance to Customer Service Specialist Level 3 or other professional qualifications
Employer Description:All Service 4U Limited is a comprehensive property maintenance company based in East Barnet, London, offering a wide range of services to both residential and commercial clients. Established in 2011, the company has built a reputation for professionalism and reliability.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Marine Maintenance & Offshore Operations Manager – Permanent – London
Navis Consulting are working with a global submarine cable company to help source a Marine Maintenance & Offshore Operations Manager. To manage the marine maintenance activities and services supporting the Atlantic and Pacific regions. The role encompasses the management of all customer relationship, commercial, technical, operational, quality and financial aspects of the services, supported by relevant teams, in addition to provide ship management services for the operation of cable ships for marine maintenance activities. Responsibilities:
Overall responsibility for management of the region activity and contracts
Manage the repairs required for the service, co-ordinating between the customer and the support services within ASN to achieve timely repairs and satisfied customers
Business and customer liaison, including reporting (weekly & other) on all aspects of the marine maintenance
Cost control and reporting
Overall planning and organising of the vessels’ movements, repairs, depots and customer spares, maintenance support services.
Qualifications Required
Degree level or equivalent
Experience in a project management customer- facing role
Experience in vessel operation management
Experience working offshore
High level of commercial awareness
Good knowledge and understanding of the marine industry as well as specific appreciation of marine maintenance services
For more information or to apply please contact Jack on +44 (0) 2393 322384 or email jbaker@navis-consulting.com
Navis is acting as an Employment Agency in relation to this vacancy.....Read more...
An exciting opportunity has arisen for a Bedfordshire based Account Manager with a leading Specialist Contract Electronic Manufacture (CEM) with established customer partnerships in a range of industry sectors.
In this office and field based role, the Account Manager, Luton, Bedfordshire will be responsible for the development of an existing client base, identifying and developing prospective long-term customers and opportunities for new projects.
The successful Account Manager, Luton, Bedfordshire will add value throughout the product life cycle. drawing on your technical skills and adopting a consultative approach with end customers to understand their needs. You will share responsibility for appropriate, effective solutions, working in close liaison with the engineering team.
You will have a current and proven Account Management track record gained ideally within the Contract Electronic Manufacturing (CEM) or Electronic Manufacturing Service provider (EMS), market sector and an understanding of manufacturing environments. The ideal candidate will have exposure to defence / aerospace industry sectors would also be an added benefit.
APPLY NOW for the Account Manager based in Luton, Bedfordshire role please send your CV to TDrew@redlinegroup.Com or call Tom on 01582 878 848 / 07961158762 quoting ref. THD1303, if you have any specific questions about this role, otherwise we always welcome the opportunity to discuss other Sales jobs.....Read more...
Job Title IT ManagerSalary: $90,000Location: Vancouver, BCA prestigious hotel in Vancouver is seeking a dedicated IT Manager to oversee all aspects of its information technology infrastructure. The ideal candidate will ensure seamless operations, manage system upgrades, and provide technical support to staff and guests. This role offers an opportunity to maintain and enhance the hotel's IT systems, ensuring exceptional service and security. The IT Manager will play a crucial role in customer service, needing to interact directly with guests to resolve technical issues and enhance their overall experience.Skills and Experience:• Proven experience managing IT systems within a hotel or hospitality environment• Strong technical proficiency with various systems • Excellent problem-solving skills and ability to manage multiple projects simultaneously• Effective communication and interpersonal skills to communicate technical information to non-technical staff• Bachelor’s degree in Information Technology, Computer Science, or related field is a plus but not essential• Capacity to work independently If you are keen to discuss the details further, please apply today or send your cv to Nastasija Note that candidates must have the right to live and work in Canada to be considered. Only shortlisted candidates will be contacted.COREcruitment are experts in recruiting for the service sector. We currently have live roles across the UK, Middle East, Europe, North America, Southeast Asia, Africa and Australia. To view other great opportunities please check out our website at www.corecruitment.comFollow COREcruitment on your favorite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
General Manager, Global QSR, Worcester, up to 55k inc. bonus Are you a high-energy leader with experience running high-volume teams in the QSR world? We’ve got an exciting opportunity for you!We're looking for a General Manager who thrives in fast-paced environments, knows how to lead from the front, and can keep their team motivated even during peak times. You’ll be overseeing a vibrant team of around 25, delivering exceptional service, and driving operational success at one of the busiest QSR spots.What’s on offer?
Over 15k in achievable bonusPrivate medical33 paid holidaysPlenty of opportunities for career progression with lots of new openings in the pipelineA leadership role where you will shape the future of your team and business
Looking for experience in
High-volume QSR at General Manager level for at least 2 yearsLeading high-energy teams and operationsDelivering exceptional customer service and operational excellence
If you’re based in or around Birmingham, Dudley, West Bromwich, Cheltenham, or Gloucester and have the drive to lead, we want to hear from you!Ready to take the next step in your leadership journey? Apply now!....Read more...
My client is a premium group of independent Opticians, and they are looking to recruit a full time Dispensing Optician Manager to work at their central Leicester practice.
The company is well known for its excellent levels of service and its range of eye care services on offer. It primarily stocks high end, designer and bespoke frames including; Versace, Mykita and Chanel.
Dispensing Optician Manager - Role
Day to day running of a single testing room practice
Managing a small team
Beautiful boutique style practice
Helping to grow the business
Amazing eyewear
Access to a wide range of lens suppliers
Making sure each patient receives the very best eyecare service
Leading and motivating the team
Dealing with complex patient queries
Professional freedom to choose what is best for the patient
Salary between 28-30K DOE
Bonus scheme is being introduced
Professional fees paid
Working 5 days a week from 9am to 5.30pm
Practice closed on Sundays and Mondays
Dispensing Optician Manager - Requirements
Qualified Dispensing Optician registered with the GOC
Previous management or supervisory experience
Independent experience would be advantageous
Experience of improving and increasing turnover in an Opticians
Customer focused
Confident
Excellent organisational skills
To apply for this role please send a copy of your CV or call 0114 238 1726 for more information.....Read more...
An exciting opportunity has arisen for a Agricultural Product Demonstrator / Agricultural Sales Manager, to join a well-established agricultural machinery company. This full-time role offers excellent benefits and salary up to £45,000.
As an Agricultural Product Demonstrator / Agricultural Sales Manager, you will showcase the operation of modern agricultural machinery, including tractors, combines, forage harvesters, balers, and grassland equipment, while providing support with customer enquiries about advanced guidance systems and agricultural technologies.
You must be available for overtime, including evenings and weekends, with a company vehicle and mobile phone provided.
What we are looking for:
* Previously worked as an Agricultural Product Demonstrator, Agricultural Sales, Sales Manager, Account Manager, Business Development Manager, Sales Executive, Plant Sales Demonstrator, Sales Development Manager, Product specialist, Agricultural Engineer, Service Engineer or in a similar role.
* Strong knowledge of modern agricultural practices and machinery.
* Proven experience in agricultural machinery demonstration or a related field.
* Familiarity with guidance systems and smart farming technologies, with training available.
Whats on offer:
* Competitive Salary
* Company vehicle
* Mobile phone
Apply now for this exceptional Sales Manager opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Agricultural Product Demonstrator / Agricultural Sales Manager to join a well-established agricultural machinery company. This full-time role offers excellent benefits and salary up to £45,000.
As an Agricultural Product Demonstrator / Agricultural Sales Manager, you will showcase the operation of modern agricultural machinery, including tractors, combines, forage harvesters, balers, and grassland equipment, while providing support with customer enquiries about advanced guidance systems and agricultural technologies.
You must be available for overtime, including evenings and weekends, with a company vehicle and mobile phone provided.
What we are looking for:
? Previously worked as an Agricultural Product Demonstrator, Agricultural Sales, Sales Manager, Account Manager, Business Development Manager, Sales Executive, Plant Sales Demonstrator, Sales Development Manager, Product specialist, Agricultural Engineer, Service Engineer or in a similar role.
? Strong knowledge of modern agricultural practices and machinery.
? Proven experience in agricultural machinery demonstration or a related field.
? Familiarity with guidance systems and smart farming technologies, with training available.
Whats on offer:
? Competitive Salary
? Company vehicle
? Mobile phone
Apply now for this exceptional Agricultural Product Demonstrator opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDP....Read more...
The Company:
Growing Medical Equipment Manufacturer
Reputation for quality and exceptional Customer Service
Massive investment in innovation and R&D
They look after their staff and offer progression
Benefits of the Business Development Manager:
£40k-£45k basic salary
Plus £12k bonus
Car or Allowance option
Pension
The Role of the Business Development Manager:
The Business Development Manager will oversee and drive sales for the Company’s wide portfolio of medical devices, including pressure ulcer prevention surfaces and safe patient handling solutions, across an existing customer base in a designated territory with the expectation to rapidly progress new business and customer opportunities.
The postholder will be responsible for developing and executing strategic sales plans within territory, building strong relationships with customers and colleagues, and achieving commercial excellence and success
Grow revenue in product sales in the community sector. The postholder will be expected to achieve and exceed KPIs/targets and contribute to significant growth and commercial success.
Support existing customers with the delivery of onsite training, presentations, study days, organising trials and assisting with creative solutions to improve the provision of pressure ulcer prevention within their organisations.
Develop strong partnership relationships with all current and potential customers.
Plan and prioritise sales activities and customer/prospect contact towards achieving agreed business aims and annual territory plans. Maximise efficiency and productivity, particularly to optimise customer facing activities within designated territory.
Maintain own specialist product and technical knowledge. A high level of knowledge is required when partnering with specialists in tissue viability, community equipment services, community hospitals and hospices.
Monitor and report on personal, customer, market and competitor activities and provide relevant forecasts, reports, and information as required directly or within a CRM system. Such requirement may be with little or at times no notice therefore the postholder should be well versed to deliver and meet this requirement at any time.
Communicate and collaborate effectively with the area team and support teams to ensure customer quotations, orders and enquiries are managed promptly, accurately and consistently.
The Ideal Person for the Business Development Manager:
2 years experience as a minimum in a field based, territory management role
Must be established in Pressure care/ Pressure Ulcer prevention or Wound Care solutions or Moving and Handling equipment or something related to this customer base
Ideally will have good exposure to Tissue Viability
A ‘go getter’, who will proactively open and close opportunities
Must be sales focussed
Ideally someone from a pressure area/Moving and Handling background but will also consider people from a wound care background
The key thing is someone that knows the area and has the right contacts Tissue Viability Nurses, Procurement etc
Able to cover a large region and travel extensively
If you think the role of Business Development Manager is for you, apply now!
Consultant: David Gray
Email: davidg@otrsales.co.uk
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.....Read more...
