As a Business Administrator Apprentice at our company, the candidate will play a vital role in supporting the smooth operation of our motorbike parts distribution business. The apprentice will gain hands-on experience in business administration while developing key skills in organisation, communication, and problem-solving.
Their responsibilities will include:
1. Administrative Support
Assisting with daily office tasks, including responding to emails, answering phone calls, and managing paperwork.
Organising and maintaining records, invoices, and supplier/customer details.
Supporting the team with scheduling meetings and handling correspondence.
2. Inventory & Order Processing
Assisting in managing stock records and updating inventory databases.
Helping process customer orders and liaising with suppliers.
Ensuring accurate documentation for deliveries and returns.
Inventory management
Postage of packages
3. Customer Service & Communication
Supporting customer inquiries via phone, email, and online platforms.
Assisting with order tracking and providing updates to customers.
Learning how to handle basic customer service issues professionally.
4. E-commerce & Digital Support
Assisting with listing products on online marketplaces such as eBay and Amazon.
Helping to monitor website orders and online customer interactions.
Learning basic data entry and reporting for business insights.
5. Business Development & Marketing Support
Assisting with social media posts and marketing campaigns.
Helping to prepare promotional materials and maintain customer engagement.
Supporting outreach to potential partners and suppliers.
Training:Training will be provided by Chelmsford College. Training is delivered by our 1:1 based tutors both virtually and in the workplace.Training Outcome:Successful completion of the apprenticeship will result in a level 3 qualification in Business Administration. There may also be opportunities for progression within the company.Employer Description:An Architect and Project Manager who have started an e-Commerce and online sales of motorbike parts.Working Hours :Monday to Friday, from 10.00am - 4.00pm.Skills: Organisational skills,Communication skills,Attention to detail,IT skills,Customer Service,Problem solving,Time management,Initiative,Willingness to learn....Read more...
Recruit4Staff is proud to be representing their client, a leading manufacturing company in their search for a Service Advisor to work in their leading facility in Ellesmere (Shropshire).For the successful Service Advisor, our client is offering:
£24,742 Per Annum Monday - Thursday 8:45 am-5 pm and Fridays 8:45 am- 4:30 pm PermanentImmediate startModern office-based facilities.
The Role - Service Advisor:
Accepting incoming callsTo provide administrative support to the CSC activities of the Service department.Liaise with customers to provide a consistently high level of customer serviceRaising quotes, estimates and invoices for chargeable workResponding to customer enquiries for breakdowns and servicingLiaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts.Day-to-day administrationPassing calls to the controllers
What our client is looking for in a Service Advisor
Office-based Administration or Service Advisor experience is required - ESSENTIAL.Good written and verbal communication skillsGood IT Skills- ESSENTIALMust be able to work in a team environment.SAP Experience - DESIRABLE
Key Skills or Similar Job Titles as the Service Advisor:Service Advisor, Service Planner, Service Admin, Office Administrator, Office Admin, Administrator, AdministrationThe Service Advisor position is Commutable From: Shrewsbury, Wrexham, Oswestry, Whitchurch, Chester, Welshpool, Powys, North Wales, Cheshire, ShropshireFor further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agency, employment agency, or employment business.....Read more...
During the first stage of your career, you will learn everything about providing great customer service in our UK Contact Centre’s Business Rental Department. This will provide you with a solid foundation to progress to a future career in management.
During the first year, your responsibilities will be:
Providing exceptional customer service via the telephone and via written communication
Providing administrative support to your team, departments and branches
Updating internal databases and systems with a commitment to attention to detail
Building internal and external relationships and communicating on a variety of levels
Training:Onboarded onto the Customer Service Specialist Level 3 Apprenticeship - a 15-month course, with weekly taught sessions delivered at Farnborough College, regular 1:1 support from industry expert Trainers.Training Outcome:You will initially undertake a Level 3 Customer Service Specialist Apprenticeship. We are a company that really does reward hard work and if you perform within this period, you will have the opportunity to progress to a Level 5 Management Apprenticeship.Employer Description:Enterprise Mobility is still family-owned – our CEO Chrissy Taylor is the third generation of the Taylor family to run the company. This allows us to look forward even more confidently to the future, providing the stability we need to pursue the long-term good for our business, our employees and our customers, even in these challenging times.
How did we get here? The fact is, we owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Our mission, along with our uncompromising commitment to customers, has made Enterprise a genuine success story and a truly special place to work.
For more information, check out this blog post and lots of other great stories on our website to see why apprenticeships with Enterprise are the place to be!Working Hours :4-days per week 8.00am - 5.00pm, 1-day per week at college, days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Enthusiatic, willing to learn....Read more...
Trainee Field Service Engineer
Leeds
£28,000 - £35,000 Basic + Overtime (£42,000 OTE) + Bonuses + Technical Development + Lots Of Progression + Holiday + Pension + IMMEDIATE START!
Launch your career as a Trainee Field Service Engineer, experience hands-on training opportunities to travel globally and a clear path to progress your career. Play a key role in manufacturing cutting-edge equipment tailored to customer needs. Long term you’ll experience a clear path to technical and professional development.
This established and growing manufacturer is now expanding and looking to bring on board Trainee Field Service engineers. Take advantage of excellent progression opportunities, regular overtime to boost your earnings, and the chance to build a long-term career with a company that values your development. If you’re eager to learn, grow, and see the world while doing it, apply NOW!
As a Trainee Field Service Engineer you will:
* Repairing, servicing and maintenance of hydraulic equipment. * Liaising with new and existing clients * Mixture of field based and static work. * Willingness to travelThe successful Trainee Field Service Engineer will have:
* Worked or trained in any mechanical engineering principle * Have some electrical background * Driving license * Good Customer service skills
For immediate consideration please call Matthew on 07458163042 or click to apply
Keywords: trainee, engineer, mechanical engineer, trainee field service, field service engineer, hydraulics, pumps, hoses, pneumatics, conveyor systems, mechanical, mechanics, mechanical engineering, control valves, hydraulic cylinders, workshop engineer, Leeds, Ossett, Huddersfield, Wakefield, Harrogate, Sheffield, Bradford, Castleford, Barnsley....Read more...
We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a starting salary of up to £28,000 the role is working onsite.
You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 20 years.
Key Accountabilities for the Service Coordinator:
Processing engineer paperwork
Liaising with field engineers when necessary
Managing all service invoicing generated from engineer visits
Maintaining and updating CRM database
Dealing with stock queries, stock management
Checking engineer reports and generating customer invoices
Dealing with calibration paperwork
Filing of all data and carry out all other administration tasks as required
Provide excellent customer service when dealing with customers and engineers
Processing all parts paperwork
Keep records up to date of actions taken
All other administration as necessary
Key competencies for Service Coordinator:
Strong, organised administration skills
Solid customer service skills
Experience of data entry
Good excel skills
Highly organised
Meticulous attention to detail and accurate
Good interpersonal skills
Strong communication skills
Strategic problem solver
Data collection and ordering processes
Adaptable in a changing environment
What’s in it for you?
Salary of up to £28,000
Working hours Monday to Thursday 8.30 – 5.00 and Friday 8.30 – 4.30 with an hour for lunch
25 days holidays + bank holidays
Social events
An established business
Working with a friendly and supportive team
Free onsite parking
....Read more...
Unity Recruitment are currently seeking a Part Time Sales Associate for our prestigious client, located in Harrods.
The position will be available to start immediately and is a permanent contract.
The working hours will be Saturday and Sunday and one day in the week.
Based in a Harrods in Knightsbridge you will be working for a luxury retailer who sell designer suitcases and travel accessories.
Pay is £12.50ph/£13ph
Must have at least 1 year retail experience.
POSITION OBJECTIVE
To be a part of a team that drives sales productivity, efficiency, and customer service levels of the store.
AREAS OF ACCOUNTABILITY
Customer Service
• Maintain and increase the sales figures of the store/concession.
• Ensure that customers are acknowledged quickly and offer friendly, courteous and efficient service.
• Demonstrate a clear understanding of the company mystery shop guidelines.
• Be aware of competitor ranges and price points.
• Report any missed opportunities to the management team.
• Confidently use and understand the ‘Add on Sale’ technique.
• Be able to confidently close a sale.
• Maintain a thorough knowledge of all products, and be able to suggest alternatives to customers.
• Ensure that all customer follow up is done promptly and efficiently.
• Ensure that any phone enquiries/sales are handled confidently and efficiently.
• Confident in handling customer enquiries and complaints when required.
• Understand the company after sales services, and policy for repairs.
• Understand the company/host store exchange and refund policy.
If you are interested in this position and would like to find out more then please send your CV to carly@unity-recruitment.co.uk.
....Read more...
Duties to include but not limited to:
Liaising with customers
Providing fantastic service
Handling sales
Receiving and handing out medicines/prescriptions
Stock control and reconciliation
Giving advice to customers/patients (at later stage)
Other general customer service duties
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Weekly off the job training
Monthly sessions with assessor in the workplace
Functional skills in maths and English (if required)
Training Outcome:There is a potential full-time position offered to the right candidate.Employer Description:Vesey Pharmacy is one of the branches of Tri-Pharma Ltd. A renowned Flagship store in Sutton Coldfield which is a well-known and respected establishment since 2010. We have a well experience, knowledgeable, friendly and motivated staff team who are always up for any challenges and work synergistically together as an integral team.Working Hours :Monday to Friday, shifts will be agreed accordingly with managementSkills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
A leading lens manufacturer based in Central London are looking to recruit a full time Optical Glazing Technician. The company has an excellent reputation for supplying high quality lenses into Opticians all across the UK.
Glazing Technician -The Role
Verification of all lenses against ISO aspect standards.
Prioritising specific work against customer delivery service schedules.
Tracing all frames and blocking all lenses to customer requirements and ISO standards.
Edging and assembly of all frames on all edger machines to specific customer requirements.
Final Inspection of all finished spectacles against customer requirements and specification and within ISO standards.
Cleaning of all chillers filters and tanks.
Understanding AS400 and rejecting incorrect orders to restart the process and flagging P&A orders into Customer Service holding. Completing Query pads correctly on orders and flagging into customer Service holding area on AS400.
To liaise with Senior Laboratory Technician to ensure all Laboratory daily tasks are completed.
Completing dispatch function when required.
Maintain good housekeeping within the workplace.
To provide out of hours support for Saturday production and early cleaning filters as required.
Working 37.5 hours a week, which is Monday to Friday from 9am to 5pm.
The salary on offer is between £25,000 to £27,000
Life assurance
Free lenses
Quarerley bonus - 6%
Glazing Technician - Requirements
Previous experience working within an optical glazing laboratory environment
Excellent knowledge of glazing and edging equipment
Rimless glazing experience
Optical knowledge
Knowledge of manufacturing process
To avoid missing out on this opportunity, please send your CV across to Rebecca Wood using the ‘Apply’ link as soon as possible.
You can now message us via our company WhatsApp - 07933115681 Feel free to get in contact about any roles/recruitment needs. https://lnkd.in/dGyVayep....Read more...
Mobile Car Parking Attendant - Portsmouth - full Time - 12.21 Per Hour
Do you have excellent customer service skills? Do you have a flexible attitude? Do you have a valid UK Driving licence?
If you answered yes to these questions, then read on!
An opening has arisen for a Mobile Parking Attendant to join our team based in Portsmouth. As a Parking Attendant you will provide front-line customer service. You will be ensuring the car park is maintained and managed to the highest standards, as expected by our customers and our client.
What you'll do:
- You will provide first-class customer service support to our car park customers
- You will deal with unusual incidents in accordance with policies and training
- You will record and maintain all books and records assigned to your site in a legible and timely manner
- You will deal with all enquiries made in person, by telephone or by other means from customers, our client, its representatives or visitors as required
- You will deliver the highest level of personal behaviour and standards at all times
- You will assist with tasks or problems within the car parks or traffic management as requested
- You will ensure that vehicle users conform to the clients laid down traffic regulations
- You will comply at all times with, Company Policies and Procedures and the Health & Safety Laws
- You will undertake regular patrols of the premises to maintain security standards
What you'll bring:
- You will have excellent customer service skills.
- You will have excellent oral and written communication skills.
- You will have excellent interpersonal skills, with the competence to build and maintain positive working connections.
- You will have a reliable, conscientious and flexible attitude to work and proactive nature.
Does this sound like you? Click "apply" and one of our team will get back to you shortly.
Must be 18 or over to apply and have a valid UK Driving licence
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.....Read more...
Bodyshop Manager / General Manager:
Ref - 132674
- Competitive salary package
- 25 days holiday plus bank holidays
- Internal and external training
- Pension scheme and death in service insurance
- Perkbox - Access to hundreds of exclusive discounts and rewards
- MediCash - Free healthcare scheme
- Permanent Vacancy
Our client, a large busy Bodyshop/Accident Repair Centre in the Penrith area are currently looking for an experienced manager to run their highly successful site.
You be responsible for the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Confirming quotes
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role is required for this position
- A team player approach is essential
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtrecruitment.com to discuss further.
Bodyshop Manager Bodyshop Penrith
Bodyshop Manager, Site Manager, General Manager, Workshop Manager,....Read more...
VIDEO EDITOR
THURSDAY TO MONDAY – INCLUDING THE WEEKEND
SALISBURY
UP TO £25,000 +GREAT CULTURE + PROGRESSION
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of leading and highly successful business who is looking to expand their operation due to the continued success of the company.
After a record breaking year in 2024, including the opening of several new sites, they are looking to expand their team.
This is a great opportunity for someone from a Video Editing, Media, Customer Service, Marketing or similar background.
THE ROLE:
Edit raw video footage into compelling, polished final products, ensuring alignment with the project’s creative vision and goals.
Oversee and maintain all camera equipment.
Keep track of inventory, including cameras, batteries, and SD cards.
Process, edit, and enhance customer footage.
Complete all projects within set time frames.
Report any equipment maintenance or repair needs.
Address any feedback or revisions requested by clients or stakeholders in a timely manner.
THE PERSON:
Proven experience in video editing.
Strong attention to detail and organisation skills.
Must have a strong customer service focus.
Be able to work in a fast paced environment.
Team player.
A background in Media, Marketing, Customer Service, Videography, Content Creation or similar
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Your role will be based within a busy schuh store. You will be providing excellent service by delivering the schuh customer service values, and be part of a team that maintains high standards of presentation & display, and efficiently handles stock, cash and administration.
Developing people is what we’re all about. Our fab apprentice programme gives you the opportunity to earn while you learn. You’ll combine valuable hands-on work experience with off-the-job training and independent study to gain an industry-recognised qualification.
About what you’ll be doing:
Delivering the highest level of customer service possible, greeting and approaching customers and providing in-depth product knowledge
Striving to meet KPIs and personal targets
Processing payments, customer orders and reservations
Stock management and shop floor merchandising
Maintaining high standards both on shop floor and in back areas
Assisting with opening/shutdown procedures
Training Outcome:Ongoing training and development within the business.Employer Description:Apart from being great fun, working at schuh is an exciting and creative environment. From stores, to our warehouse and head office - you're guaranteed to find sneaker-heads in every corner. With benefits like discounts on your favourite fits, development opportunities and much more, you'll fit right in at schuh.Working Hours :4 flexible days per week, between store opening hours of 9am - 6pm. Exact shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working....Read more...
Scheduling & co-ordinating Mobile Service Engineers effectively
Update customer with ETA’s and progress
Liaise with engineers to provide quotations to customers for vehicle body repairs and maintenance
Ordering relevant parts and creating purchase orders
Invoicing
Logging detailed information onto in-house systems and customer portals
Assisting with the day-to-day administration within the Aftersales department (emails, filing, scanning etc)
Training:
Customer Service Practitoner L2
This is a work-based qualification with monthly college attendance
Training Outcome:We are looking for someone who shares our values and vision to complete the initial apprenticeship and progress with us into a more senior role with-in the company. We believe in helping people become the best they can be and succeed in their professional life.Employer Description:PPS Commercials are one of the UKs Leading Commercials vehicle body Builders. We build around 3000 vehicles per year of all shapes and sizes with an estimated 40,000 PPS vehicles on the road today.
PPS Aftercare have currently 30 Service Engineers located across the UK to be a better Reactive and planned repair solution to our customers. The Engineers are run by a near 20person team in Bury where from initial phone call to final invoice, all aspects are managed.Working Hours :Monday to Thursday 8.00am - 5.00pm
Friday 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Machine Tool Fitter
CNC Machinery
Nuneaton CV10 0AH
Workshop-based role with occasional travel
Salary up to £42k DOE
Permanent Role - Days
Enhanced Overtime, Bonus, Holiday, Pension
Do you have experience repairing CNC machines or machine tools? Ready for your next challenge? If the answer is yes, then please read on..
Our established client is looking for a skilled Machine Tool Fitter/Service Engineer to join their growing team. The ideal candidate will be based in the Midlands, within a reasonable commute of their Nuneaton office. The ideal candidate should have experience in installing, maintaining, servicing, and repairing manual metal cutting machinery, with skills in troubleshooting mechanical, electrical, and hydraulic systems. This is a practical role requiring both technical knowledge and strong customer service in different industrial settings.
Other job titles could include: Machine Tool Engineer, CNC Service Engineer, CNC Maintenance Engineer, Machine Tool Maintenance or similar.
The Role - Machine Tool Fitter:
- Perform routine maintenance on manual metal cutting machines to keep them running smoothly.
- Fix mechanical, electrical, and hydraulic problems in the workshop or at customer sites.
- Replace faulty parts (motors, gears, belts, electrical components)
- Install/ fit new parts.
- Use diagnostic tools to identify and fix issues.
- Provide technical support to customers, including troubleshooting and on-site help.
- Offer advice on machine performance, efficiency, and upgrades.
- Work with clients to ensure machines meet their needs and provide high-quality service.
- Keep detailed records of service visits, repairs, and maintenance.
- Write reports for customers on work completed, parts replaced, and machine performance.
- Follow safety rules and industry standards during maintenance and repairs.
- Ensure machines meet safety standards and run efficiently to avoid breakdowns and accidents.
- Build and maintain strong relationships with clients, offering ongoing support and advice.
Key Candidate Requirements - Machine Tool Fitter:
- Minimum of 3 years of CNC service, breakdown or maintenance experience
- Experience stripping down gearboxes, spindles, and/or cross-lighting machines
- CNC machine tools/metal cutting experience
- BTEC Level 3 or HNC in Mechanical Engineering or equivalent time-served experience
- Strong mechanical and electrical aptitude with the ability to diagnose and repair complex systems.
- Ability to read and interpret technical drawings, schematics, and manuals.
- Proficiency in using hand tools, diagnostic equipment, and machine tools.
- Excellent problem-solving skills.
- Strong communication and customer service skills.
- Self-motivated, with the ability to manage time and prioritise tasks.
- Strong interpersonal skills and the ability to interact professionally with clients.
- Flexibility to travel and work at various customer locations as needed.
Salary and Package - Machine Tool Fitter:
- Salary £35k-£42k
- 39.5 hours per week
- Monday - Thursday 8:00- 5:00, Friday 8:00- 4:30
- Overtime rates
- Company Pension Scheme
- Company Bonus
- Holidays: 32 days (including bank holidays)
- Opportunity to gain further qualifications long-term
Interested? To apply for this Machine Tool Fitter position, here are your two options:
1. "This is the job for me! When can I start?" - Call 0116 2545411 now and lets discuss your experience. Ask for Emma Gilmore between 7.30am - 4.30pm
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL....Read more...
Giving customers top-notch advice
Efficiently answer telephone calls to the store
Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Eligibility to join the Institute of Customer Service as an Individual member at Professional level upon completion
Functional skills, maths and English, if required
How and where training (on/off the job) will be delivered is to be confirmed. ;Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
The ideal candidate would also have some experience in customer service, a good telephone manner and a knowledge of basic IT to enable communication with customer's, raise an invoice and managing stock records.
Duties to include:
Welcome customers to the Tees Sport shop, telephone, or online
Taking messages and passing to the appropriate person
Process customer orders
Investigate and resolve customer queries quickly and patiently both by email and over the telephone
Check product availability for customer orders
Communicate with customers about their orders, including any delays or changes in delivery
Maintain accurate customer records and monitor stock levels
Overseeing sales via website maintenance
Learn how to use the database system - training will be given
Work as part of the sales team
Training:
Level 3 Business Administration at Redcar & Cleveland College
Functional skills maths & English, if required
Training Outcome:This is an 18-month programme with qualification and certificate at the conclusion, and subject to the work being satisfactory from Tees Sport perspective, the successful applicant is likely to receive the opportunity to continue to work for Tees Sport.Employer Description:Tees Sport was launched in September 1976 and was the first specialist mail order supplier of table tennis equipment in the United Kingdom. The main objective from the outset was to provide a first-class service for the supply of specialist table tennis equipment.
Tees Sport has a specialist retail shop in Teesside with a full display of blades, rubbers, clothing, shoes plus a table robot and bat testing service available to our visitors.
We provide tournament services with up to 40 tables plus nets, posts and surrounds being used at tournaments throughout the United Kingdom. Generally, our sales stand is open at these events and Butterfly Europa Tables plus net and post sets surrounds, scoring machines and Butterfly R40 3 star balls are all provided for these events.
Our service is used by the national governing bodies; Table Tennis England, Scotland and Wales and many major tournament organisers. We supplied the equipment for both the World Championships in Manchester, European Championships in Birmingham, Commonwealth Games in both Manchester and Glasgow as well as many National Championships.
We supply the National Team kit and club kits for National Associations and top clubs. These include England, Scotland, Wales and many of the leading clubs in the British League.
We have agreements to supply many of the top players and coaches with their equipment needs as listed in the Players, Coaches and Team section of our website.
We continue to be Britain’s leading supplier of specialist table tennis equipment and our ambition is to continue to provide this service into the future.Working Hours :Monday to Friday 8.30am to 5.30pm with 1 hour lunch break, occasional Saturday mornings.Skills: Communication skills,IT skills,Customer care skills,Number skills,Team working,Initiative,Sport experience,Time management,Able to follow instructions,Able to develop relationships,Confidentiality....Read more...
We are looking for someone who is eager to learn, high organised, and able to work well under pressure. In return, we offer a supportive and inclusive working environment, as well as opportunities for personal and professional growth. If you are looking for a challenging and rewarding apprenticeship,Tegiwa could be the perfect place for you.
As a Customer Service Apprentice at Tegiwa, the successful candidate will work closely with our experienced team to provide vital support across various areas of the business.
This will include:
Assisting with customer service enquiries via email and telephone
Processing orders accurately and efficiently using our bespokesoftware
Managing inventory and stock levels, including regular stock counts
Supporting with data entry and analysis to help drive business growth and decision-making
Contributing to the development and implementation of new processes and procedures to improve efficiency and productivity
General administration tasks, such as filing, scanning and photocopying
The apprentice will receive on-the-job training and guidance to ensure they develop a comprehensive understanding of the business and its processes. This is an excellent opportunity to gain experience in a dynamic e-commerce setting, while developing essential business administration skills.Training:Training will take place at your workplace during usual working hours, facilitated by Stoke-on-Trent College.Training Outcome: At Tegiwa, we are committed to investing in our employees and providing opportunities for career progression. Upon successful completion of the Customer Service Apprenticeship, the candidate will have gained valuable experience in a dynamic e-commerce setting, as well as essential customer service and administration skills.
Depending on their performance and interests, the candidate May have the opportunity to progress into a more senior roles within the business. Alternatively, they may choose to pursue further education or training to support their career development in other areas of business.
We are dedicated to supporting our employees to achieve their full potential, and we are committed to providing opportunities for personal and professional growth. Employer Description:Tegiwa is a leading online retailer in the automotive industry, specialising in Honda aftermarket parts and accessories. We are a dynamic and ambitious company with a strong focus on providing exceptional customer service, high-quality products and a great overall experience for our customers. Working for Tegiwa means being part of a passionate team that shares a love for cars and the industry. We offer a friendly and supportive working environment, with opportunities for personal and professional development. We also provide a range of employee benefits and perks, including staff discounts, flexible working arrangements and opportunities for career progression. Our commitment to our customers and our team members sets us apart from other companies in the industry. We are constantly striving to innovate and improve our products, services and processes.Working Hours :Monday - Friday. Shift times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills....Read more...
As a Field Service Engineer, your main responsibility will be ensuring the safe execution of service projects. You'll work on tasks related to servicing, upgrading, and extending the life of switchgear and ancillary equipment at our offices, workshops, and customer sites in the UK and abroad, including offshore and marine environments.
Key Responsibilities
Provide technical support and advice to customers.
Generate service-related quotations.
Perform switchgear service, maintenance, upgrades, and fault finding.
Participate in the out-of-hours call-out service.
Qualifications
Apprenticeship in electrical engineering.
Minimum ONC level in Electrical Engineering or equivalent.
Experience with technical reports and electrical switchgear.
Offshore or marine experience preferred.....Read more...
As a Field Service Engineer, your main responsibility will be ensuring the safe execution of service projects. You'll work on tasks related to servicing, upgrading, and extending the life of switchgear and ancillary equipment at our offices, workshops, and customer sites in the UK and abroad, including offshore and marine environments.
Key Responsibilities
Provide technical support and advice to customers.
Generate service-related quotations.
Perform switchgear service, maintenance, upgrades, and fault finding.
Participate in the out-of-hours call-out service.
Qualifications
Apprenticeship in electrical engineering.
Minimum ONC level in Electrical Engineering or equivalent.
Experience with technical reports and electrical switchgear.
Offshore or marine experience preferred.....Read more...
Site Service Engineer
Manual Milling and Turning
Manufacturing Industry
Day Shifts - Cheddar - BS27
£28k-£36K Per Annum Depending on Experience
On-Call Work
Are you a hands-on engineer looking for a varied and rewarding role? My client is a leading provider of electro-mechanical services, is looking for a Site Service Engineer to join our team in Cheddar. This role offers a fantastic opportunity to work on-site with clients across multiple industries, carrying out repairs, maintenance, and servicing of rotating equipment. Commutable from Cheddar, Draycott, Axbridge, Wedmore, Badgworth and Winscombe.
As a Site Service Engineer, you will be responsible for diagnosing faults, carrying out on-site repairs, and performing maintenance on a variety of electro-mechanical equipment. This role will involve travel to customer sites, providing excellent service and technical expertise.
The Role: Site Service Engineer
- Perform on-site repairs and servicing of motors, pumps, gearboxes, and other rotating equipment.
- Diagnose faults and carry out mechanical and electrical maintenance.
- Work closely with customers to ensure minimal downtime and maximum efficiency.
- Assist with installations, removals, and commissioning of new equipment.
- Maintain accurate service records and ensure all work complies with health and safety standards.
Minimum Skills / Experience Required: Site Service Engineer
- Experience in mechanical or electrical engineering, ideally in a field-based role.
- Strong knowledge of rotating equipment such as motors, pumps, and gearboxes.
- Ability to diagnose and repair faults on-site efficiently.
- Full UK driving license (essential).
- A proactive, problem-solving attitude with excellent customer service skills.
The Package: Site Service Engineer
- Base Salary £13.50-£17.50 per hour (negotiable depending on experience)
- Day shifts 8am-5pm Mon-Fri 40 hour week
- Over time and on-call work opportunities
- Company vehicle provided for on-call jobs
- 28 days holiday
- Pension scheme
Interested? To apply for this Site Service Engineerposition, here are your two options:
1. "This is the job for me! When can I start?" - Call 0116 2545411 now and lets talk through your experience. Ask for Nilam between 8.30am - 5.30pm.
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL....Read more...
We are looking for a Senior Regional Service Engineer to join a dedicated service team, where you will play a pivotal role in upholding the Karcher brand while delivering exceptional service to their customers. For this role you will predominantly, maintain and repair equipment. This role offers an exciting opportunity to contribute to the growth and success of Karcher by providing first class professional service and support for industrial cleaning equipment.
Location Requirements
To ensure efficient coverage, candidates must be based within 1 hour of the SM4 postcode (Morden, London), ideally in or near the following areas:
London Areas & Surrounding Locations:
SW, SE, E, NW, W, N Postcodes
TW (Twickenham), KT (Kingston), SM (Sutton), CR (Croydon), BR (Bromley), DA (Dartford), UB (Uxbridge), RM (Romford)
Key Responsibilities for the Senior Regional Service Engineer
Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery
Communicate regularly with the Regional Service Manager to coordinate activities and address customer needs
Diagnose and repair a wide range of industrial cleaning equipment, including municipal machinery
Complete work orders promptly and accurately, maintaining meticulous records
Manage stock in accordance with customer requirements, ensuring optimal inventory levels
Collaborate with the regional scheduler to optimise efficiency and customer satisfaction
Identify and communicate sales leads to the relevant sales personnel, contributing to business growth
Develop positive relationships with customers and internal teams
Participate in on-the-job coaching and personal development activities
Experience, attributes and skills required for the Senior Regional Service Engineer
Proficiency in electronics, batteries, hydraulics, pneumatics, mechanical, and diesel engines
Experience with municipal cleaning equipment, fork trucks, HGVs, plant hire, horticultural, or agricultural machinery is advantageous.
Proven experience in the service and/or cleaning industry is preferred, or willingness to undergo fast-track training
Excellent communication skills and ability to work effectively in a team environment
Strong organisational skills with the capacity to manage multiple tasks efficiently
A full UK driving license is essential, with willingness to travel and stay overnight as required
Passport for potential training in Germany is preferred
What’s in it for You
This is a great opportunity to join a market leader, who offers a collaborative culture and progression opportunities. The starting salary offered is £38,760 rising to £40,000 after probation, based on a 40 hour week Monday – Friday with OTE £50K with overtime. You will receive a fully expensed vehicle, with optional private use, all tools provided. You will receive 25 days holidays, plus bank holidays and your Birthday too, progression opportunities, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!....Read more...
Customer Service and Relationships:
Create a welcoming and friendly environment
Take responsibility for resolving customer queries and escalate appropriately
Communicate effectively to customers and colleagues
Build strong customer and supplier relationships
Finance:
Assist with managing and chasing debtors
File purchase invoices and customer account forms
Produce financial reports as requested
Operations:
Update and manage product data and price files
Understand our utilities, waste and IT contracts and advise when it is time to renegotiate
Maintain and upload data in relation to the businesses Sustainability journey
Manage the eBay account and all admin associated
Assist with duties to achieve high levels of branch cleanliness, security, and health & safety when requested
Assist with other branch operational tasks and processes when requested
Marketing:
Manage the customer contact database
Monitor branding to ensure it is consistent
Manage and post relevant content as per instruction
Monitor and report on social media and website performance and progress
Communicate with customers and suppliers to create relevant content when requested
Source branded merchandise when requested
Complete tasks relating to marketing-based projects when requested
General:
Produce reports for sales, production and finance as requested
Person specification:
Excellent customer service skills
Good organisational skills
4/C or above in maths and English GCSEs
Training:
Level 3 Business Administration Apprenticeship
Remote training delivery
OneFile
VLE
6-hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:Our client offers an innovative and modern approach to supplying customers with high quality and customised workwear. With their in-house printing and embroidery facilities they can offer a full decoration service to the highest standard. They are now looking for an apprentice to join their friendly team in Kettering.Working Hours :Monday to Friday 8am - 4pm. Saturdays 9am - 12pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
HEAD OF CUSTOMER EXPERIENCE – NORTH WALES SENIOR-LEVEL OPPORTUNITY | RELOCATION CONSIDEREDWe are proud to partner with an exceptional hospitality group renowned across the UK for their innovative HOTELS, RESTAURANTS, VENUES, BARS, and EVENT SPACES.We’re looking for an experienced and ambitious Head of customer experience to lead and elevate the guest journey across multiple locations. If you have a strong background in customer experience, strategy implementation, and team leadership, this could be the perfect next step in your career.The Head of customer experience: LEADERSHIP: Inspire, mentor, and develop a high-performing CUSTOMER EXPERIENCE team. GUEST EXPERIENCE: Manage escalations, analyse feedback, and drive continuous improvement. STRATEGY & PLANNING: Implement initiatives to enhance service and satisfaction. TEAM MANAGEMENT: Recruit, train, and develop teams to deliver exceptional service. PERFORMANCE & QUALITY: Optimise processes for efficiency and excellence. STAKEHOLDER ENGAGEMENT: Collaborate with internal and external partners to enhance CUSTOMER EXPERIENCE. COMPLIANCE: Ensure adherence to legal and industry standards.ABOUT YOU:Strong LEADERSHIP and ORGANISATIONAL skills, with the ability to multitask. Proven experience in CUSTOMER EXPERIENCE MANAGEMENT, ideally in HOSPITALITY. Commercially aware, with a STRATEGIC mindset. Driven, adaptable, and confident in handling challenges. Passionate about delivering OUTSTANDING GUEST EXPERIENCES.If this sounds like you, get in touch! Send your CV to STUART HILLS or call 0207 790 2666 for a confidential chat.....Read more...
Advise customers of our complaints process and ensure the process is followed
Liaise with customers, warranty provider and garages on phone to co-ordinate vehicle issues
Respond to or escalate all complaints to relevant managers that cannot be handled solely immediately. i.e. Aftersales related complaints to head of departments
Accurately log and monitor all complaints via Freshdesk
Ensure time scales are met by following up outstanding issues and closing complaints off within the specified timescales
Effectively handle complaints whilst limiting costs spent
Monitor warranty spend and provide feedback in monthly meetings
To maintain a work rate and level that falls in line with the company’s objectives
Training:Data Technician Level 3.Training Outcome:The successful candidate, upon completion, may be offered a full-time role.Employer Description:Due to our consistent success Hippo now sells over 800 vehicles a month and we are committed to providing a high level of customer service to every customer. As a result of our Success, Hippo is recruiting for an additional customer care advisor to help us ensure we provide an excellent level of after care service. At Hippo Motor Group we have a close team of driven, enthusiastic and committed Sales executives who develop and maintain excellent relationships with all our customers. Whether it is a small City Car or a Luxury Prestige Car, our team’s aim is to ensure each and every customer achieves first class service. We are able to achieve this because our staff genuinely care about the Company and our Customers. Continual business growth provides opportunities for our employees to develop and exceed within each role.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Good telephone manner,self-motivated,Time management....Read more...
Provide 1st Line support on the service desk, ensuring all tickets, incidents and service requests are correctly logged.
Dealing with internal IT support, supporting staff and customers with office 365, outlook, internal LAN/ network.
Working with our other internal systems and platforms.
Perform route cause analyses on issues and where appropriate investigate reasons and feed back to the team.
Offering support and guidance to users in the use of the company’s bespoke business applications and liaising with our in-house maintenance team.
Working as part of a team and feeding back to line Manager.
Taking calls and responding to emails.
Training Outcome:
The company may offer a full-time position at the end of the apprenticeship
Employer Description:About us: We are Cleartech Communications Ltd. Our Head Office is based in Bolton, Lancashire. We operate a UK-wide network and have UK based Customer Service & Customer Support teams.
Our aim is to supply our customers with market-leading hardware, innovative systems and software to develop a robust, resilient and bespoke communications solution. We are passionate about streamlining and simplifying business telecoms.Working Hours :Monday to Friday, 9.00am - 5.00pm.
Full time, permanent.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,willingness to learn,Technical mindset....Read more...
