The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper-to-bumper overview, service, and inspection
Maintenance of electronic systems including on-board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand-specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper-to-bumper overview, service, and inspection
Maintenance of electronic systems including on-board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for customers' and centres' records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products, including traditional, hybrid and electronic engines. From heritage vehicles to leading-edge modern technology, our range will provide you with varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem-solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand-specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Providing excellent customer service face to face
Dispensing medicine
General admin
Dealing with online and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:Level 2 Pharmacy Services Assistant Apprenticeship Standard, which includes:
Level 1/2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
In-house training, details to be confirmed
In addition we will also enrol you onto the Dispensing Assistant Course.Training Outcome:
Full-time permanent role for the right person
Further potential for other training such as a Level 3 Pharmacy Technician apprenticeship
Employer Description:Teesside LLP trades as Riverside Pharmacy and Seaside Pharmacy. The 2 pharmacies operate slightly different, one being a delivery only pharmacy based in Middlesbrough, TS2 1RP, the other based in Seaham, Seaside Pharmacy. They both offer free Repeat Prescription Service (Prescription Collection & Delivery) to local customers. They offer this service for patients registered with Surgeries in Middlesbrough and Seaham areas. They also provide a full range of essential services to persons anywhere in England for the online delivery service option.Working Hours :Monday - Friday, 8.30am - 6.00pm.
Closed Saturdays and Sundays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Are you a people person with great organisational skills, looking to join a friendly, family-run business with exciting growth plans? If so, we'd love to hear from you!"About UsWe are a family-run business built on a reputation for exceptional customer service and expert aftercare. As we continue to expand across the South East, we are looking for a dedicated Retail Assistant to join our friendly team in Southborough.The RoleThis is a fantastic opportunity for someone who enjoys a customer-facing, varied role. You will play a key part in delivering excellent service, providing expert advice (training provided), and supporting the day-to-day operations of the store.Key Responsibilities:
Advising customers on flooring options and helping them make informed choicesPreparing estimates and processing invoicesTaking card payments and managing ordersAnswering customer enquiries via phone and in-storeEnsuring smooth day-to-day store operations
What We're Looking For:No prior flooring experience is required-we provide full training! However, the ideal candidate will have:
Strong organisational skills and attention to detailExcellent customer service skills-friendly, approachable, and professionalGood IT proficiency, particularly in MS Office (Excel, Word, Outlook)Experience with QuickBooks (an advantage but not essential)
Why Join Us?
Job Type: Full-time (Monday to Friday, plus two Saturdays per month)Location: SouthboroughSalary: £27,500 (with salary review after probation)Benefits: Paid lunch breaks, private medical insurance (after probation), staff discount on flooring products, 28 days holiday (including bank holidays), and an extra day off on your birthday!
How to ApplyIf you're looking for a role where you can grow within a thriving family business, please send your CV to the link provided & we will be in direct contact.....Read more...
Learn to maintain, service, repair and inspect Kalmar and third-party equipment to a high standard
Learn to build strong rapport and relationships with customers, through professional behaviour and a customer-focused mind-set
Learn to respond to routine enquiries from customers about the technical aspects of the organisation’s products and services
Learn to troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
Learn to perform preventative maintenance as per manufacturers’ specifications
Work with mentors to fault find & resolve problems in an efficient and timely manner
Learn to provide reports and documentation to support the maintenance activities completed
Work alongside other engineers and mentors on equipment and to assist with installation and commissioning as required
Comply with all legal and company standards, such as Code of Conduct and QSHE practices and carry out assigned tasks and duties in a safe manner, in accordance with instructions.
Training:
The apprenticeship training will take place on site at our chosen training provider's training centre in Swindon.
There will be 1 week of training every six weeks at the training provider site per year.
Accommodation and subsistence for this week away will be paid by the company
Apprentices will also be expected to undertake tasks through workbooks, on the job assessments, online tracking system and a final end point assessment.
Training Outcome:At the end of your apprenticeship, subject to a position being available within the Company, the apprentice will become a Junior Service Engineer.
After one year as a Junior Service Engineer, subject to a position being available within the Company, the engineer will become a Field Service Engineer and will join the normal Kalmar compensation scheme.Employer Description:Kalmar provides cargo handling solutions and services to ports, terminals, distribution centers and heavy industry.
We're a global organisation with over 1,300 service technicians worldwide.
Our equipment includes state-of-the-art terminal tractors, reach stackers, forklift trucks, empty container handlers, straddle carriers and crane spreaders.Working Hours :Monday to Friday, 8:30am to 5:00pm.
Flexibility may be required; including starting earlier, finishing later and working weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,Practical,Confident at heights....Read more...
Customer Service Administrator – Facilities Company – Renfrewshire - Salary: Circa £24,500 CBW is delighted to be partnering with a specialist engineering company in Renfrewshire to recruit Service Administrators. As a well-established national company with strong contracts, they have recently secured a major new contract, creating multiple opportunities for Helpdesk Administrators. This is an excellent opportunity for an experienced Customer Service Administrator looking to advance their career into a Planning Administration role. Key Responsibilities:Organising and prioritising engineers’ workloadsCoordinating with Engineering and Maintenance teams to ensure tasks are completed and planned preventative maintenance (PPM) schedules are plannedMonitoring and managing the daily performance of the engineering team, ensuring schedules and rotas are in place and effectively communicatedOverseeing the procurement of spare parts and scheduling their installationReporting performance-impacting issues to the relevant Services ManagerDeveloping and maintaining key interdepartmental relationshipsUnderstanding and operating the customer’s Maintenance Management SystemSalary & Benefits:Salary up to £24,500, increasing after the probation period32 days holidayHealthcare benefits4% employer pension contributionThis role offers a fantastic opportunity to grow within a leading national company. Apply today to take the next step in your career!....Read more...
We are now searching for 3 candidates to join us on a IT Azure Level 3 Apprenticeship.
Under supervision, you will assist and provide a key second line incident management support service to all users via telephone, remote support software and site visit.
Duties will be to:
Provide a key second line Incident Management, Request Fulfilment technical support service to all users via telephone, remote support software and site visit
Provide second line assessment and prioritisation of all Incidents and Requests, with a view to service restoration or fulfilment as quickly as possible and or functional escalation as appropriate within agreed process and procedure
Analyse information obtained from first line support and computer users on all desktop related IT incidents and issues to enable resolution
Respond to and resolving all incidents within agreed service levels
Escalate unresolved incidents to third line support specialists with full information
Provide day-to-day management and monitoring of team specific ITBM support queue within agreed Service Level Agreements updating and or closing tickets and providing confirmation to the Customer as required
Update the Ticket status and progress throughout lifecycle, including chase updates, reassignments, Resolution & Closure verification
Provide a professional, efficient and reliable Customer Service to all supported users utilising good communication and customer relationship skills
The post holder will attend operational, and project meetings as required, particularly linked to Go Live projects and if their IT/Systems expertise required
Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and Powershell
Training Outcome:This apprenticeship comes with the possibility of gaining full-time employment upon successful completion of the course.90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
Benefits:
Free Tea and Coffee
Free uniform provided
Cycle to work scheme
NHS Blue light card for discount at major stores
Employer Description:UHB is one of the largest teaching hospital trusts in England, serving a local, regional, national and international population.
The IT Services Technical Support Team provides second line support services for all internal and external IM&T Incidents, Routine Requests, Service Requests and inquiries.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental....Read more...
Assistant Store Manager
Kingston upon Thames
Salary up to £30,000 + Benefits
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments?
We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Kingston upon Thames.
This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:
Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
Oversee staff performance and development, providing leadership and motivation to drive productivity.
Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
Assist in developing and implementing strategies to improve operational efficiency and team performance.
Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
Be a visible presence on the shop floor, driving engagement and efficiency.
Whats on Offer:
Competitive salary package.
28 days of paid annual leave, including bank holidays.
Staff discount.
Full training and ongoing development opportunities.
Access to a confidential Employee Assistance Programme.
Workplace pension scheme.
Ideal Candidate Profile:
Proven experience as an Assistant Store Manager in a fast-paced retail environment.
Strong operational knowledge, confident in managing store operations, stock control, and staff management.
Passionate about delivering high standards of customer service and store presentation.
Experience handling high stock volumes and ensuring efficient replenishment.
Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
Adaptable, collaborative, and proactive in supporting store operations.
If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we’d love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Assistant Store Manager
Leamington Spa
Salary up to £28,000 + Benefits
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments?
We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Leamington Spa.
This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:
Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
Oversee staff performance and development, providing leadership and motivation to drive productivity.
Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
Assist in developing and implementing strategies to improve operational efficiency and team performance.
Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
Be a visible presence on the shop floor, driving engagement and efficiency.
Whats on Offer:
Competitive salary package.
28 days of paid annual leave, including bank holidays.
Staff discount.
Full training and ongoing development opportunities.
Access to a confidential Employee Assistance Programme.
Workplace pension scheme.
Ideal Candidate Profile:
Proven experience as an Assistant Store Manager in a fast-paced retail environment.
Strong operational knowledge, confident in managing store operations, stock control, and staff management.
Passionate about delivering high standards of customer service and store presentation.
Experience handling high stock volumes and ensuring efficient replenishment.
Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
Adaptable, collaborative, and proactive in supporting store operations.
If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we’d love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Are you a highly organised and detail-oriented professional with excellent communication skills? Do you thrive in a fast-paced environment and enjoy providing top-notch customer service? Are you looking for a role with the flexibility of being fully remote? If so, QD Tech Limited is looking for you!The company is a thriving London-based IT Managed Services Provider with a mission to deliver high-quality, dependable IT solutions. As part of their growth, they’re looking for an enthusiastic Sales Administrator to assist the directors with sales operations, customer service, and administrative tasks.QD Tech, believes in quality over profit margins and fostering long-term relationships built on trust. Their core values centre around honesty, technical excellence, and customer satisfaction. If you want to be part of a company that values its employees as much as its clients, this is the perfect role for you.Your key responsibilities will include:
Customer Service – Responding to client queries, assisting prospective customers, and ensuring smooth service delivery.Administrative Support – Maintaining customer records, managing sales leads, and processing orders efficiently.Professional Communication – Engaging with clients via email, phone, video calls, and in-person meetings.Job Tracking & Scheduling – Assisting with technician dispatch calendar management and tracking jobs effectively.Knowledge Transfer – Learning our in-house CRM system and training new team members.Reporting & Analysis – Generating insightful reports to support sales and engineering teams.Process Improvement – Identifying and implementing strategies to enhance workflow efficiency.
Why choose QD Tech? Because they do things differently!
They prioritise technical expertise over aggressive sales tactics.They recommend solutions based on quality, not just profit margins.They invest in their people – training, coaching, and professional development are part of their DNA.They build trust – honesty is at the core of everything they do.
This role is fully remote, offering you the flexibility to work from home while contributing to a forward-thinking and supportive team.Benefits:
Day off for birthdayStaff training/developmentFlexible hoursRemote working/work at home
What they’re looking for:
Strong verbal and written communication skills.Excellent listening and attention to detail.Ability to work independently and meet deadlines.Proficiency in Microsoft Outlook, Word, and Excel.Organisational and reporting skills.
Ready to be part of something special? Don’t miss this fantastic opportunity to grow your career with a company that values your skills and input.Apply today by attaching your CV to the link provided and take the next step towards an exciting career with QD Tech Limited!....Read more...
Up to £30,000 Plus Bonus + Benefits
An ambitious, proactive and detail focussed Mortgage Case Manager is required to provide a first-rate administrative support service to a multi-award-winning team of professional mortgage advisers with a strong track record in delivering exceptional customer service. The company specialises in providing a range of retail customer mortgages as well as ‘business to business’ solutions through a network of over 300 Appointed Representatives across the UK. The business also provides placement and packaging services to other mortgage advisers keen to benefit from their enhanced knowledge in the specialist lending areas of BTL, Commercial and Bridging Loans.As Mortgage Case Manager the successful candidate will work closely with both internal and external mortgage and protection advisers, playing an important role in the process of helping customers make their property ambitions become a reality.This is an office based role but with some flexibility in working hours and a hybrid option can be considered for the right candidate.Key Responsibilities
Manage all aspects of mortgage administration from initial ‘decision in principle’ to mortgage completion including keying mortgage applications, chasing lenders and third parties, completing diligence checks and reviewing and processing documents
Update and liaise with clients and advisers as their mortgage applications progress
Administer and progress mortgage applications efficiently and with attention to detail
Invest time in building knowledge of lenders and processes to assist with the company’s values of delivering excellent customer service
Skills & Experience
Previous experience in a mortgage case manager or similar administrative role and ideally a familiarity with mortgage lenders and their requirements
Naturally highly organised and able to apply a structured approach to administrative processes
Committed to delivering great customer service and working as part of a team
Highly proficient in using a range of electronic systems and software
Benefits
Salary based on experience plus a quarterly bonus scheme based on cases processed
Company benefits scheme including Wellhub and Sodexo discount scheme
Flexibility and hybrid options for suitable candidates
Full training and growth opportunities
Market leading technology to support case processing
This is a fantastic opportunity for an ambitious Mortgage Case Manager to join a flourishing, friendly, and progressive company that can offer true career development opportunities to the successful candidate. The role also provides a great foundation for those who may be considering a long-term career in the mortgage industry, with opportunities to progress into other roles in the mortgage industry including Mortgage Adviser, Mortgage Research Assistant, Compliance supervisor and more. Apply now!....Read more...
Up to £30,000 Plus Bonus + Benefits
An ambitious, proactive and detail focussed Mortgage Case Manager is required to provide a first-rate administrative support service to a multi-award-winning team of professional mortgage advisers with a strong track record in delivering exceptional customer service. The company specialises in providing a range of retail customer mortgages as well as ‘business to business’ solutions through a network of over 300 Appointed Representatives across the UK. The business also provides placement and packaging services to other mortgage advisers keen to benefit from their enhanced knowledge in the specialist lending areas of BTL, Commercial and Bridging Loans.As Mortgage Administrator the successful candidate will work closely with both internal and external mortgage and protection advisers, playing an important role in the process of helping customers make their property ambitions become a reality.This is an office based role but with some flexibility in working hours and a hybrid option can be considered for the right candidate.Key Responsibilities
Manage all aspects of mortgage administration from initial ‘decision in principle’ to mortgage completion including keying mortgage applications, chasing lenders and third parties, completing diligence checks and reviewing and processing documents
Update and liaise with clients and advisers as their mortgage applications progress
Administer and progress mortgage applications efficiently and with attention to detail
Invest time in building knowledge of lenders and processes to assist with the company’s values of delivering excellent customer service
Skills & Experience
Previous experience in a mortgage case manager or similar administrative role and ideally a familiarity with mortgage lenders and their requirements
Naturally highly organised and able to apply a structured approach to administrative processes
Committed to delivering great customer service and working as part of a team
Highly proficient in using a range of electronic systems and software
Benefits
Salary based on experience plus a quarterly bonus scheme based on cases processed
Company benefits scheme including Wellhub and Sodexo discount scheme
Flexibility and hybrid options for suitable candidates
Full training and growth opportunities
Market leading technology to support case processing
This is a fantastic opportunity for an ambitious Mortgage Administrator to join a flourishing, friendly, and progressive company that can offer true career development opportunities to the successful candidate. The role also provides a great foundation for those who may be considering a long-term career in the mortgage industry, with opportunities to progress into other roles in the mortgage industry including Mortgage Adviser, Mortgage Research Assistant, Compliance supervisor and more. Apply now!....Read more...
To deal with customer requests promptly and politely
Take food and drink orders
Listen to customer comments and deal with them as appropriate or pass on to a more senior member of staff to ensure prompt follow-up action is taken
Motivate and deliver exceptional customer service in a premium environment as a role model to the wider team
Share best practices across units and strive for the achievement of total customer satisfaction
Support supervisor
Training:South Hampshire College group - Southampton Campus.Training Outcome:Role within cafe.Employer Description:We are a small local Tea House and we genuinely care about every meal and drink we prepare. We would like you to enjoy good quality, great looking, superb tasting dishes, and to return time and time again. We have been running the Tea House for two years now and are continually trying to improve the experience for all our customers.
.
We source as much as we can locally with our meat supplied from the award winning Owton's Butchers in Southampton and our Ice Cream from Purbeck Ice Cream in Dorset, a multi-award winning supplier.
All of our staff are focused on making your visit to the Lyndhurst Tea House and enjoyable and memorable one. A great number of local customers and regulars use the Tea House every week. Alongside day and weekend visitors make the Lyndhurst Tea House a busy and bustling Tea House.
Our focus always has been on providing excellent customer service in a welcoming environment serving delicious freshly prepared food in clean and safe surroundings. We look forward to seeing you soon at the Lyndhurst Tea House.Working Hours :We are open 7 days a week. 5 out of 7 days. Opening times: 9am -5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills....Read more...
Main responsibilities:
Website & Digital marketing work
Sales support & processing
Warranty and returns
General Administration
Customer service
Training:
Training to take place at Burnley College
Training Outcome:
Opportunities for career advancement within the company upon successful completion of the apprenticeship.
Employer Description:Here at MTB Monster, we specialise in selling & maintaining some of the worlds best mountain bikes and electric bikes. Our showroom & repair centre is based along the A59 in Mellor, Blackburn. From here we ship bikes nationwide and have an outstanding reputation for customer service. From the onset we have always believed in the value that apprentices can bring to our workplace. The vast majority of our team have either once been an apprentice or are currently in funded education (from Level 2 to Degree Level Qualifications). Currently we are recruiting for the following roles which are ideally suited towards a school or college leaver.Working Hours :You will be required to work every Saturday, and your weekly schedule will span Monday to Saturday, with a designated day off during the week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Support Engineer required to help diagnose and resolve RF Test customer problems using satellite navigation test and simulation systems. You will become a GNSS satellite RF systems technical expert delivering exceptional technical support to international clients.
Requirements
BA, BEng or HND in appropriate Engineering discipline.
Technical customer support experience.
RF and other test equipment such as
Power Meters
Spectrum analysers
Frequency counters
Oscilloscopes
Linux OS.
Satellite navigation knowledge, ideally of GNSS
Responsibilities
Provide customers and end users with product and technical support.
Respond to incoming Service Requests from customers or sales engineers.
Analyse problems, replicating and demonstrating them, using appropriate dedicated support equipment.
Deliver solutions to customers for hardware and software issues.
Perform calibration or integration at customer sites on key product range when required.
Generate special test scenarios from customer requests.....Read more...
Support Engineer required to help diagnose and resolve RF Test customer problems using satellite navigation test and simulation systems. You will become a GNSS satellite RF systems technical expert delivering exceptional technical support to international clients.
Requirements
BA, BEng or HND in appropriate Engineering discipline.
Technical customer support experience.
RF and other test equipment such as
Power Meters
Spectrum analysers
Frequency counters
Oscilloscopes
Linux OS.
Satellite navigation knowledge, ideally of GNSS
Responsibilities
Provide customers and end users with product and technical support.
Respond to incoming Service Requests from customers or sales engineers.
Analyse problems, replicating and demonstrating them, using appropriate dedicated support equipment.
Deliver solutions to customers for hardware and software issues.
Perform calibration or integration at customer sites on key product range when required.
Generate special test scenarios from customer requests.....Read more...
Field Services Engineer required to work on the installation, test, troubleshot and maintenance of switchgear for Marine, Industrial and Offshore clients, (some overseas travel as required). You will be joining an experienced, highly skilled and motivated team who ensure the safe execution of all Service Projects. The goal is to consistently provide customers with an excellent switchgear and ancillary equipment Servicing, Upgrade, Preventative maintenance and Life Extension from the workshop, customers site, offshore or marine.
Skills
Electrical switchgear operation, maintenance and fault finding.
Offshore or marine working.
Time served electrical engineering apprentice
ONC or equivalent in Electrical Engineering.
Protection relay testing, Air Circuit Breaker testing, Retrofits ACB's, MCCB's and Switches, Breaker servicing, Thermographic Survey, Partial Discharge testing, Oil Circuit Breake service and test, Asbestos Arc Chute replacement, Asbestos Fuseswitch Shroud replacement, and Off shore Service and Maintenance.
Responsibilities
Respond to customer enquiries for technical support, advice and future service offerings including quotations.
Safely perform Service related tasks such as.
Switchgear service and maintenance
Switchgear upgrades and life extension projects
Protection relay testing and upgrade.
Switchgear breakdown investigation and repair
Undertaking pre mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc.....Read more...
Field Services Engineer required to work on the installation, test, troubleshot and maintenance of switchgear for Marine, Industrial and Offshore clients, (some overseas travel as required). You will be joining an experienced, highly skilled and motivated team who ensure the safe execution of all Service Projects. The goal is to consistently provide customers with an excellent switchgear and ancillary equipment Servicing, Upgrade, Preventative maintenance and Life Extension from the workshop, customers site, offshore or marine.
Skills
Electrical switchgear operation, maintenance and fault finding.
Offshore or marine working.
Time served electrical engineering apprentice
ONC or equivalent in Electrical Engineering.
Protection relay testing, Air Circuit Breaker testing, Retrofits ACB's, MCCB's and Switches, Breaker servicing, Thermographic Survey, Partial Discharge testing, Oil Circuit Breake service and test, Asbestos Arc Chute replacement, Asbestos Fuseswitch Shroud replacement, and Off shore Service and Maintenance.
Responsibilities
Respond to customer enquiries for technical support, advice and future service offerings including quotations.
Safely perform Service related tasks such as.
Switchgear service and maintenance
Switchgear upgrades and life extension projects
Protection relay testing and upgrade.
Switchgear breakdown investigation and repair
Undertaking pre mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc.....Read more...
Our client are currently seeking a Customer Service Coordinator to work in their busy and expanding Engineering Department.
Predominantly you'll be managing the diaries of a team of engineers but in addition, you'll also be responsible for:
Booking Preventative and Corrective maintenance visits for multiple engineers
Invoicing Engineers Visits.
Ensure all Client Account Administration is accurate and up to date.
Supply Analysis reports to Management as requested for their weekly/monthly meetings.
Liaise with Managers on a daily/weekly basis, giving updates on jobs, difficult customers, queries with Engineers etc.
Passively acquiring new Service Contracts.
General Correspondence.
Adhoc tasks as requested by a Manager/Director.
To be successful in this role you will need to have:
Strong Organisational Skills: You need to manage multiple tasks and schedules efficiently, ensuring that services are delivered on time.
Excellent Communication: Have clear and effective communication with clients, engineers, and team members. This includes listening to clients needs and conveying instructions accurately.
Problem-Solving Abilities: Being able to quickly address and resolve issues that arise during the day.
Customer Service Orientation: A coordinator should be empathetic and patient, understanding and addressing client concerns to ensure satisfaction.
Adaptability: The ability to adapt to changing circumstances and handle unexpected challenges is important in maintaining smooth operations.
Teamwork: Collaborating effectively with other team members and service providers to ensure cohesive service delivery.
Attention to Detail: Ensuring that all aspects of service delivery are executed accurately and efficiently.
In return you will receive:
Salary- From £26,000.00 to £28,000.00 (DOE)
24 days annual leave plus bank holidays
Commission on all new Service Contracts won
Company Pension
Company Benefits scheme which gives you discounts on your shopping, travel, gym memberships etc. It also gives you access to professional services such as a 24/7 online GP
Additional benefits include:
Commission pay
Company pension
Store discount
Schedule:
8 hour shift
Holidays
Monday to Friday
No weekends
Mego Employment Ltd operates as both an employment agency for permanent staff and an employment business for temporary workers.
....Read more...
Remit is delighted to be recruiting for an Apprentice Vendor Support Coordinator on behalf of Cox Automotive at their Leeds Site (LS26 0JE). This is a fantastic opportunity to join a well-established family-run business and start your career surrounded by world-leading experts!The Service Delivery team is a core part of the Auction business, made up of Payments and Vendor support, both functions are responsible for delivering excellent customer service at all times to both buyers and vendors, and ensuring all processes are completed to a high level within the required timeframe/SLA. Ensuring sales are delivered successfully and customer service levels are of high quality.To oversee a portfolio of key branch accounts, to provide a point of initial contact and administration support to the accounts as well as the business/branch. Responsible for ensuring that all administration is completed in a timely and accurate manner for the accounts, in line with business and customer requirements and SLA’s to ensure customer experience is enhanced and maintained.Duties to Include:- To be the first point of contact for a portfolio of key customers ensuring that the administration processes on each of the accounts is completed to a high standard and is within SLAs.- Contact with key customers on sale days (including presence on the rostrum if relevant), in order to enhance the customer experience.- Providing internal expertise on the portfolio of accounts, such as contribution to information for Marketing campaigns as appropriate.- Liaison with the relevant Account Managers / Account Directors for each account, to give feedback on administrative processes and ongoing customer experience, so that AMs and ADs have useful information for customer review meetings.- Responsible for dealing with general customer enquiries in an efficient and timely manner both face to face, via telephone and email, ensuring a satisfactory outcome is reached or escalating where necessary.- Help and support with the provisional bid process where needed, ensuring that provisional are logged pre-sale and that they are pursued post sale.- Ensure all post-sale paperwork is completed to customer requirements and in a timely manner, making certain that any queries are resolved and giving feedback to the customers.- Responsible for ensuring that all documents and AIMS are correct and updated to assist with the smooth running of the auction and accounts.- Supporting Auctioneers during sale days e.g. Simulcast.- Be the point of contact for our customers and develop and maintain excellent relationships with our vendors.Training:As an apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 3.On successful completion, you will receive:- Level 3 in Business Administration.- Functional Skills Level 2 in English & Maths (if required).Training Outcome:There is a huge potential for progression within the company.Employer Description:We are proud to be part of Cox Enterprises which is a family run business with a 120 year history of innovation and embracing the next big thing. The story of Cox Enterprises is one of consistent hard work and respect for employees and entrepreneurialism. It’s also about staying true to values that have endured for more than a century. Cox Automotive brings together Cox Enterprises wide ranging global automotive businesses to form our position as the world leader in automotive services. At least one of over 25 brands worldwide touches every aspect of car acquisition as well as retail and ownership and remarketing and use.Working Hours :30 Hours a week across Monday-Friday to be confirmed.Skills: Analytical skills,Communication skills,Organisation skills....Read more...
A premium independent Opticians based in Sevenoaks Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full time working 5 days a week including a Sat
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000 - Sat paid in full
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
A premium independent Opticians based in Bexleyheath, Kent are looking for a full time Dispensing Optician to join the team.
Dispensing Optician – Role
Modern, high end practices
Working between 2-3 practices which are all close together
Role due to expansion
Focus on quality and customer service
Team focused environment with regular team outings
Regular training for all team members
Access to eyewear brands to suit all budgets – Bvlgari, Kate Spade, Saville Row, Sillhouete
Working alongside another experienced Dispensing Optician and a fully trained support team
Hands on in all areas of the practice
Full or part time role to include Saturdays (No Sundays or bank holidays)
Typical working hours from 9am to 5.30pm (2pm on a Sat)
Basic salary between £28,000 to £35,000
30 days holiday including bank holidays – Opportunity to build up more days with long service
Professional fees paid
Staff parking
Dispensing Optician – Requirements
Fully qualified Dispensing Optician registered with the GOC
Passionate about eyewear and styling
Flair for fashion
Pulse on the market
Exceptional customer service skills
Team player
Attention to detail
To avoid missing out on this amazing opportunity please send a copy of your CV or call 01142381726 for more information.....Read more...
Dispensing of medication to patients
Over counter sales of non-prescription medication
Check and monitor prescription slips
Health & Safety Responsibility
Observing COVID Restrictions and Guidelines
Use of Patient Record Systems and use of smart card
Data Entry relating to medication
Labelling and Dispensing
Accuracy and Attention to detail
Numerate
Working within a team environment
Liaison with Doctors surgery and health professionals
Training Outcome:
Upon successful completion of the level 2 apprenticeship, for the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications
Employer Description:At Immingham Pharmacy, we work together as a team of qualified professionals to provide a high level of service to our customers in an environment where they feel supported. We pride ourselves on delivering high levels of customer service, so a friendly disposition is important to us. We provide a range of services and deliver them to a high standard, we are looking for an apprentice who is dedicated to ensuring this high level of service is maintained.Working Hours :Shifts to be confirmed. Monday -Saturday due to the nature of the business.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
JOB FUNCTION:
To provide an efficient liaison between the Customer, Area Sales Manager, Internal Departments and the various factories from first enquiry to delivery of finished goods. Provide information to customers regarding orders / deliveries etc.
MAIN TASKS:
Taking enquiries via the telephone/email and processing them accordingly
Processing new and established customer orders; working closely with the planning departments and also liaising with the warehouse/transport departments for efficient deliveries
Dealing with artwork from initial stages through to customer approval (where necessary) to finished product
To provide an efficient customer service with regard to prompt attention to all enquiries/complaints and being responsible for the collation of all relevant information
To deal with any customer complaints alongside the technical/quality control departments
To maintain and update customer price files
Extensive use of the PC to input/amend orders from receipt until invoice stage
To provide stock information and proof of deliveries where necessary
To co-ordinate the cost recovery on originations and obsolete stocks and labels
Some travel to customers & other Berry sites may be required on occasion
Training:
BTEC Level 3 Diploma in Business Administration, QCF
Functional Skills Level 2 maths and English can be obtained on the course if you don't already hold these qualifications
Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:We partner with our customers to bring innovative solutions that meet the needs of some of the fastest growing markets, while harnessing the strength of our people around the world to help customers and communities we serve achieve their sustainability goals.Working Hours :Monday - Friday 9am - 5pm. May need to work extra hours when required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As a Plant & Hydraulic Apprentice at Truck Cranes LTD, you’ll work alongside experienced engineers to maintain, service, and repair heavy lifting equipment and hydraulic systems. Your day-to-day tasks will include:
Assisting with routine maintenance of cranes and plant equipment
Learning to diagnose and repair hydraulic, mechanical, and electrical faults
Supporting the inspection and testing of machinery to ensure safety and performance
Helping with part replacements, fluid checks, and system calibrations
Keeping accurate service records and learning to use technical documentation
Working both in the workshop and on-site under supervision
Following strict health and safety protocols at all times
Throughout your apprenticeship, you’ll gain practical experience and technical knowledge while working toward a recognised qualification in plant maintenance or engineering.Training:The training will take place at Truck Cranes LTD, Rugeley WS15 1UZ and at customer sites. The training will take place daily.Training Outcome:Career Progression After the Apprenticeship.
Upon successful completion of the apprenticeship, you’ll be well-equipped to take on a full-time role as a Plant & Hydraulic Engineer or Service Technician within Truck Cranes LTD.
With experience and continued development, your career path could progress to:
Senior Engineer/Technician – handling complex repairs and leading site work
Field Service Engineer – independently managing on-site jobs for customers
Workshop Supervisor – overseeing a team of engineers and managing workloads
Technical Specialist – focusing on diagnostics, hydraulics, or electrical systems
Engineering Manager – leading projects, supporting apprentices, and driving improvements
You’ll also have opportunities to gain further qualifications, manufacturer training, and industry certifications as you grow within the business. Truck Cranes LTD is committed to developing talent and promoting people from within, so your future is in your hands.Employer Description:Truck Cranes LTD is a trusted name in the lifting solutions industry, known for delivering high-quality crane hire and lifting services across the UK. With years of experience and a strong commitment to safety, innovation, and customer satisfaction, we support projects of all sizes — from small-scale jobs to major infrastructure developments.
Our team takes pride in offering reliable equipment, expert advice, and exceptional service. As we continue to grow, we’re dedicated to investing in new talent and providing opportunities for development and progression within a dynamic, supportive working environment.
Learn more about us at www.truckcranesltd.co.ukWorking Hours :Monday - Friday, 8AM - 6PM.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Non judgemental,Patience,Physical fitness....Read more...
