A leading provider of industrial equipment is looking for a Customer Support and Aftersales Specialist to enhance client experience and drive business growth.
Key Responsibilities:
Win back lost business, convert competitor accounts, and promote service contracts.
Build trust with clients, understand their needs, and recommend tailored solutions.
Manage renewals, process inquiries, and support field service operations.
Handle quotes, maintain service records, and ensure smooth contract renewals.
Lead projects, mentor junior staff, and contribute to team initiatives.
Requirements:
Office-based qualification or apprenticeship (business training preferred).
Four years of aftersales or customer support experience.
Strong communication, organisation, and problem-solving skills.....Read more...
A leading provider of industrial equipment is looking for a Customer Support and Aftersales Specialist to enhance client experience and drive business growth.
Key Responsibilities:
Win back lost business, convert competitor accounts, and promote service contracts.
Build trust with clients, understand their needs, and recommend tailored solutions.
Manage renewals, process inquiries, and support field service operations.
Handle quotes, maintain service records, and ensure smooth contract renewals.
Lead projects, mentor junior staff, and contribute to team initiatives.
Requirements:
Office-based qualification or apprenticeship (business training preferred).
Four years of aftersales or customer support experience.
Strong communication, organisation, and problem-solving skills.....Read more...
Sales Support: Assist the sales team by efficiently handling customer enquiries, preparing accurate quotes, and processing orders
Product Expertise: Develop a comprehensive understanding of our products to provide informed advice and recommend tailored solutions that meet clients' specific needs
Customer Service Excellence: Deliver exceptional customer service, ensuring high client satisfaction and fostering strong relationships
Administrative Support: Provide comprehensive support with sales administration and customer service tasks to ensure seamless operations
Training:
Work-based apprenticeship - no college attendance
1 to 1 support with a Business Trainer
Minimum of 6 hours a week of off the job training
Training Outcome:
Fulltime Employment
Potential growth within the company
Employer Description:Site Equip is a renowned provider of portable welfare and sanitation facilities, serving the construction and events industries since 1988. Known for delivering high-quality, eco-friendly solutions, they offer fast next-day delivery and tailored services to meet specific client needs. With a strong commitment to innovation and customer satisfaction, Site Equip has established itself as a trusted partner for major events and projects.Working Hours :Monday to Friday, 8.30am until 5.00pm. 1 hr unpaid lunch break.Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Branch Supervisor - Distribution & Logistics
We are looking for a dynamic and experienced Branch Supervisor / Warehouse Supervisor / Assistant Branch Manager / Depot Supervisor to lead our depot / branch operations and ensure exceptional customer service while driving efficiency and performance. In this key role, you will oversee the day-to-day functions of the branch, leading both the warehouse and customer service teams to meet and exceed performance KPIs, while adhering to company policies and health & safety standards.
Ideal Location – Glasgow
Salary: £35K to £40K Basic DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Lead, motivate, and manage the warehouse and customer service teams to ensure high levels of service and operational efficiency.
Manage / lead operational functions, including distribution and customer service, in alignment with profitability and sales goals.
Training / coach and develop your team to improve performance and ensure the highest standards are met.
Ensure stock control is managed effectively and efficiently, making key decisions on stock levels.
Communicate effectively with senior management to share insights on operational practices, business opportunities, and team performance.
Keep staff informed about branch performance, new initiatives, and operational changes.
Oversee all warehouse operations, ensuring effective management of stock, goods inwards, and inventory processes.
Conduct quarterly stock takes.
Monitor and optimize logistics operations, including van and external haulier management, to maximize efficiency and customer satisfaction.
Qualifications & Experience:
2-4 years of experience in distribution and logistics management, with proven leadership skills.
Experience using Warehouse Management Systems (WMS) and Microsoft Office Suite.
How to Apply:
To apply for this Branch Supervisor role please submit your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
Email:
Phone: 07398 204832
Job Ref: 4246RC – Branch Supervisor....Read more...
Branch Supervisor - Distribution & Logistics
We are looking for a dynamic and experienced Branch Supervisor / Warehouse Supervisor / Assistant Branch Manager / Depot Supervisor to lead our depot / branch operations and ensure exceptional customer service while driving efficiency and performance. In this key role, you will oversee the day-to-day functions of the branch, leading both the warehouse and customer service teams to meet and exceed performance KPIs, while adhering to company policies and health & safety standards.
Ideal Location – Glasgow
Salary: £35K to £40K Basic DOE + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Lead, motivate, and manage the warehouse and customer service teams to ensure high levels of service and operational efficiency.
Manage / lead operational functions, including distribution and customer service, in alignment with profitability and sales goals.
Training / coach and develop your team to improve performance and ensure the highest standards are met.
Ensure stock control is managed effectively and efficiently, making key decisions on stock levels.
Communicate effectively with senior management to share insights on operational practices, business opportunities, and team performance.
Keep staff informed about branch performance, new initiatives, and operational changes.
Oversee all warehouse operations, ensuring effective management of stock, goods inwards, and inventory processes.
Conduct quarterly stock takes.
Monitor and optimize logistics operations, including van and external haulier management, to maximize efficiency and customer satisfaction.
Qualifications & Experience:
2-4 years of experience in distribution and logistics management, with proven leadership skills.
Experience using Warehouse Management Systems (WMS) and Microsoft Office Suite.
How to Apply:
To apply for this Branch Supervisor role please submit your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd:
Email:
Phone: 07398 204832
Job Ref: 4246RC – Branch Supervisor....Read more...
Recruit4staff is proud to be representing their client, a leading Manufacturing / Engineering company in their search for a Field Service Engineer to work across the Cheshire area.For the successful Field Service Engineer, our client is offering:
Salary up to £38,000 Per Annum - Depending on experienceRegular Overtime payable at time and a half40 hours per week, 8:30am - 5pm25 days holiday + bank holidaysCompany VanCompany Laptop and phoneCompany power toolsExcellent training / development opportunitiesDeath in serviceCompany PensionHeath Care scheme
The Role – Field Service Engineer:We are looking for a Field Service Engineer in the Cheshire area to be responsible for maintaining, servicing, and repairing third-party material handling equipment. In this role, you will be providing a good level of customer service through product knowledge and customer interaction.
Complete all service, repair, warranty, and inspection jobs allocated daily, to a high-quality standardWorking on a variety of Material Handling equipment - Working on quite large equipment at timesBuild strong rapport and relationships with customers, through professional behaviour and a customer-focused mindsetTroubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfactionDevelop skills and knowledge of the organisation’s products and serviceComply with all Legal and company standards, such as the code of conduct and H&S practices.This role will involve also travelling to other areas depending on what the Coordinators have scheduled in workwise
What our client is looking for in a Field Service Engineer:
Mechanical/Electrical Engineering or similar qualifications to Level 3 are advantageousExperienced multi-skilled engineering experience with heavy plant equipment and working with Hydraulic Systems ESSENTIALAble to read and follow electrical wiring diagramsExperience coming from a Heavy Plant / Material Handling background is ESSENTIALFault find and diagnostics of CANBUS Systems, as well as electrical fault findingGood IT literacy, numeracy, and analytical skills.Must be flexible and very adaptableThis isn't a normal 8:30am-5pm job, you will need to be flexible to work over / travel, depending on the job being worked onOvernight stays could happen but infrequentlyFlexibility to travel as the location will depend on what the Coordinators have scheduled
Key skills or similar Job titles as the Field Service engineer:Field Service Engineer, Service Engineer, Mechanical Fitter, Vehicle fitter, HGV fitter, plant fitter, Hydraulics engineer, Site engineer, Agricultural mechanic, Site engineerThe Field Service Engineer position is Commutable From: Cheshire, Warrington, Ellesmere Port, Manchester, Liverpool, Chester, WrexhamFor further information about this Field Service Engineers position and/or any other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd which is operating as a recruitment agency, agent, agency, employment agency or employment business.....Read more...
Customer Service & Guest Experience
Greet guests warmly and provide a welcoming atmosphere
Assist with seating guests and taking reservations
Deliver excellent customer service, ensuring guests have an enjoyable experience
Handle customer inquiries
Address guest concerns or requests efficiently and professionally
Provide great hospitality to all our guests across all aspects of the hotel
Food & Beverage Service
Take food and drink orders accurately and relay them to the kitchen and bar
Serve food and beverages in a timely and professional manner
Clear tables and reset them efficiently between guests
Assist with special events and private dining experiences
Operational Duties
Support the FOH team with daily setup and closing procedures
Maintain cleanliness and hygiene in the dining and service areas
Follow health and safety regulations, including food handling procedures
Assist with stock checks and replenishment of FOH supplies
Apprenticeship Learning & Development
Work alongside experienced team members to gain hands-on experience
Attend training sessions to develop hospitality skills
Gain knowledge of restaurant, front desk and customer service best practices in hospitality
Work towards achieving relevant qualifications as part of the apprenticeship
Training:
Customer Service Practitioner Level 2 https://www.instituteforapprenticeships.org/apprenticeship-standards/st0072-v1-1
Functional Skills Level 1 / 2
Please click on the link above for more information regarding End Point Assessment.Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship
Employer Description:Langar Hall is a charming, Grade II listed country house hotel and fine dining restaurant located in the Vale of Belvoir, 12 miles southeast of Nottingham. We are known for our unique blend of English country house charm and modern amenities - offering weddings, events, and fine dining. Langar Hall is a place that brings calm and joy to the demanding traveller. Giving you the opportunity to really enjoy our country setting, surrounded by lush parkland and gently sloping hills, this is the best place to escape for any occasion.Working Hours :To be discussed with successful applicant.
Varying shifts available.Skills: Communication skills,Presentation skills,Team working,Creative,Initiative....Read more...
Main tasks of job:
Handle customer enquiries via phone, email, live chat, or in-person, ensuring prompt and accurate responses.
Resolve customer complaints by identifying issues, offering solutions, and following up to ensure satisfaction.
Maintain accurate records of customer interactions, transactions, and feedback in the company’s database.
Assist customers with product or service information, guiding them to make informed decisions.
Collaborate with other departments to address customer needs and escalate complex issues as required.
Process orders, returns, and refunds in line with company policies.
Provide support in improving customer service processes by sharing insights and suggestions.
Stay updated on company products, services, and policies to ensure accurate information is shared with customers.
Training:
Level 2 Customer Service at Redcar & Cleveland College.
Functional skills Maths and English, if required.
Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:Based in Middlesbrough, with offices in York and Gateshead, we provide a complete range of IT Services and IT Support to Business and Home customers Nationwide.
Whether you’re a business planning a major overhaul of its network or need IT support, or a home customer whose PC is playing up, our experienced engineers can help solve any issues at a competitive price. This isn’t just about the bottom line to us. We love our work and we hope you’ll love it too.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Time management,Able to follow instructions,Confidentiality,Friendly,Hardworking,Microsoft Office knowledge....Read more...
Training to provide excellent customer service and support the service department's daily operations
Liaising with customers via telephone and face-to-face.
Supporting administration duties within the service department
Welcoming customers to the service department and assisting with their enquiries
Learn to coordinate with technicians to understand repair needs and service requirements
Provide customers with information on available service options and parts
Gain knowledge on warranty protections and cost-saving solutions
Helping to manage workshop scheduling and workflow
Notifying customers on service updates and vehicle times
Developing communication skills to liaise effectively with customers, technicians and senior management
Training:In-house training.
No day release.Training Outcome:Can progress withing the organisation within Business Administration or Team Leader.Employer Description:Clarks of Stourbridge MG are a car dealership based in Stourbridge, West Midlands.Working Hours :Monday- Friday 8.00am-5.00pm.
No weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Field Service Technician
East Midlands
Circa £40,000 per annum + Benefits
Are you an Experienced Field Service Technician within the machining industry? If yes, read on .
My client is one of the world's leading manufacturers within their industry. They are a growing company that has manufactured, sold, installed, and supported close to 11,000 CNC machines. They are currently looking for a skilled Field Service Technician to join their team and provide service and support to the existing customer base.
The Role:
- Professional service and installation of Waterjet & CNC Router Machines.
- Provide execution of warranty, repairs, maintenance, and installation of the products.
- Training customers on Waterjet & CNC Router Machines.
- Conduct on-site service calls.
- From time to time provide customer telephone and online support.
- Work with Factory Engineers on product development and system upgrades.
Minimum Skills / Experience Required:
- Electrical and Mechanical experience, electrically bias preferable.
- Experience using CAD packages.
- Ability to read schematics and fault find on Electrical equipment.
- Previous experience in a machining environment, CNC experience preferable.
- Valid driving license and passport.
Experience delivering strong customer service.
The Package - Field Service Technician:
- Starting salary up to £40,000 per annum.
- Overtime available + Commission on sales of spare parts.
- Company van + fuel card.
- Home-based, hours door to door.
- Pension.
About Precision People
Precision People is a leading recruitment agency that specialises in sourcing top talent for Engineering, Technical, Sales and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring that both parties benefit from a successful partnership.
Precision People has the expertise and resources to help you find the perfect role. With a deep understanding of the industry and a commitment to excellence, they have built a reputation for delivering exceptional results and exceeding their candidates expectations.
Interested?
To apply for the Field Service Technician position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emily Wolfe on 0116 254 5411 between 8.30am - 5.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know.....Read more...
As Trainee Sales Executive you will be joining a global brand leader. With a bespoke training programme, you will be learning all about the product, delivering exceptional customer service and excelling in sales along with running a profitable retail centre. This role is all about developing business opportunities, managing and building relationships. Based in St. Albans this role is full time and permanent, Mon to Fri offering a starting salary of circa £27,500 and an OTE of £32,000.
Key Accountabilities for the Trainee Sales Executive:
Drive your self-development by engaging with the training programme
Undertake retail and customer service activities within the companies shop to optimise and exceed sales targets, profitability and customer satisfaction
Identifying and researching new business leads
Grow customer accounts via targeted cold and warm calling
Visiting customers weekly
Manage cash and payment systems in accordance with company procedures and policies
Assisting customers with sales, queries and after sales service
Conduct stock takes as requested
Re-stocking/replenishing items
Understand the range of company products
Administration of sales orders received
Administer any returns
Handle parts enquiries
Attend training, meetings and company events onsite and at head office
Skills and attributes required for the Trainee Sales Executive:
Excellent customer service skills
Ambitious, proactive and driven
Keen interest in your own self development
Ability to build relationships with customers and colleagues
Clear communication skills, both written and verbal
Highly organised
High degree of computer literacy
Customer centric individual
Full UK driving licence essential
What’s in it for you?
Starting salary circa £27,500 and an OTE £32,000
This is a great opportunity to join a market leader and very stable company, who offers an amazing culture and progression opportunities.
The role is based on 37.5 hours a week 8.30 – 5.00
25 days holiday plus your birthday off, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events and more!
....Read more...
As a Business Administration Apprentice in our bathroom retail showroom, you will play a key role in supporting the team with a variety of administrative and customer-facing tasks, including:
Handling general customer enquiries in-store, via phone, and by email
Providing excellent customer service and assisting with product information
Managing and updating the CRM system to ensure customer records are accurate and up to date
Following up on customer quotes and checking in on their experience
Organising and processing product returns efficiently
Assisting with social media updates and promotional activities
Preparing and managing customer plans and quotes
Scheduling and coordinating fitting teams for customer installations
Ensuring the showroom remains organised and presentable
Supporting the sales team and learning key retail sales techniques
This role requires strong organisational skills, attention to detail, and a proactive approach to customer service. It is a great opportunity to develop valuable business and retail skills in a dynamic environment
Training:
Business Administrator Level 3 Standard
College attendance will be required one day a month
Training Outcome:Subject to a successful apprenticeship you will be employed by the company and considered for a full-time role.Employer Description:Boro Heating and Plumbing Supplies Ltd was established in 1974. As a family run company we have always prided ourselves on excellent knowledge and service to the plumbing heating and bathroom markets. Boro Bathrooms is one of the bathroom companies that continues to be a family run business with family values. Whether you’re a loyal long time customer or a brand-new buyer, were dedicated to ensuring all our customers are happy.Working Hours :5 days a week. Saturdays required with a day off in the week.
8.30am – 5.00pm etc. Exact working days TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Impress Group has established a reputation for quality and service, manufacturing a vast range of machined, fabricated, welded, pressed, painted and laser cut components to our customer’s specification. Our ever-growing client base including industries such as sub-sea, oil gas and exploration, rail, marine, fastenings, furniture, defence and aerospace.
Job role & responsibilities:
Key Responsibilities:
Data Entry: Inputting data into databases or systems, maintaining accurate records
Answering Phones: Handling phone calls, directing them to the appropriate person, or taking messages
Scheduling: Managing calendars, scheduling meetings, and booking appointments for managers or staff
Filing and Organising: Maintaining both physical and digital files, ensuring all documents are correctly organised and accessible
Correspondence: Assisting in writing and sending emails, letters, and other forms of communication
Customer Service: Interacting with clients, customers, or visitors and providing assistance when needed
Handling Office Supplies: Monitoring inventory of office supplies and placing orders when necessary
Supporting Administrative Team: Assisting other administrative staff with tasks such as preparing reports, arranging travel, and managing office workflows
General Office Tasks: Maintaining a clean and organized office environment, including tasks like photocopying, scanning, and printing documents
Training:Level 3 Business Administrator Standard.Training Outcome:Full-time position upon completion of the apprenticeship.Employer Description:Impress Group, founded in 1997 by directors George Peel and Steven Young are located in Blaydon on Tyne on a site in excess of 52,000 2ft, offering a complete sub-contract engineering service in the North East. With a combined experience of over 65 years in the engineering industry, we offer a world-class service, incorporating a high-quality product with a distinguished level of customer serviceWorking Hours :Monday - Thursday, 7.30am - 4.30pm day shift
Friday 7.30am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Answering Phones
Greeting Customers
Filtering emails to the correct department
Helping sales manager with the customer
Data Entry
Training:
Customer Service Practitioner Level 2 Apprenticeship standard
All training is work-based (no college days)
Functional Skills in English & maths (if the apprentice does not have GCSE 9-4)
Training Outcome:
Chances for the apprentice to move onto a higher qualification
Employer Description:Motor Ring Ltd are a specialist used car dealer based in Kent. Motor Ring offer first class customer service and very completive pricing on used cars.Working Hours :Monday - Saturday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
We are looking for a Customer Service Advisor to join an already busy department as additional support due to an internal promotion. If you’re passionate about delivering excellent service and want to work in a dynamic environment, this could be the perfect opportunity for you
This role is offered on an initial 9 month contract with hours from Monday to Friday, 8:30 AM to 5 PM, however, as the company is progressive there could be permanent opportunities too.
What you will be doing as the Customer Service Advisor
Accurately processing customer orders and requests.
Managing pricing, product information, and general customer queries.
Resolving complaints from start to finish with accountability and empathy.
Assisting internal teams with sales strategies and promotional campaigns.
Raising credit notes and handling return and repair processes.
Liaising with logistics providers to ensure timely and successful deliveries.
Experience, skills and attributes required
Confident and clear communicator with excellent customer service skills.
Empathetic and resilient, able to deliver exceptional support even under pressure.
Highly organised and detail-oriented, capable of managing multiple tasks effectively.
Comfortable using IT systems; experience with SAP and Google Docs is a bonus but not essential.
Proactive and solutions-focused, with a practical approach to problem-solving.
What’s In It for You?
Starting Salary: £25,000
Holidays: 32 days (including 8 bank holidays)
Hybrid: 2 days per week, once trained
Training: Comprehensive 4 week training program to set you up
Benefits: A comprehensive package including a pension scheme, health plan, critical illness cover, sick pay, staff discounts, and the potential for permanent roles for the right candidates, subject to business needs
Modern workplace: A well respected employer offering fantastic culture, progression opportunities, and excellent facilities
....Read more...
Position: Service Coordinator
Job ID: 1799/58
Location: Havant, Hampshire
Rate/Salary: £30,000
Benefits: Plus good benefits
Type: Permanent
HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors – visit: www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.
The below job description will outline this position of: Service Coordinator
Typically, this person will join a forward-thinking company where your customer service skills are valued. You will play a key role in managing customer relationships and pro-actively responding to their needs.
HSB Technical’s client is an established and well-regarded business entity.
Duties and responsibilities of the Service Coordinator:
You will: Take control of a portfolio of clients, acting as their dedicated point of contact and service coordinator in the business
Forecasting engineer requirements based on upcoming jobs and service contracts
Maximise any sales opportunity and produce quotations for contracts and renewals
Provide regular reports and maintain accurate records in the company database and CRM
Offer administrative support to the service team, to include documentation and parts ordering
Scheduling and coordinating service works, ensuring accurate information for engineers
Qualifications and requirements for the Service Coordinator:
Full UK Drivers Licence
Strong relationship-building skills with internal and external parties.
Strong written and verbal communication skills
Excellent time management and prioritisation skills.
This vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role.....Read more...
The Hive is a reimagined lead generation and customer service department for the Savills UK business. Residing in Richmond, the Hive is made up of two teams. The Outbound team support Lettings and Sales, while the Inbound team support the whole UK business. The team has embarked on a 5 year project to transform into a modern, technologically advanced department where they plan to become a Market Leader in their space.
Purpose:
To deliver consistently high levels of customer service to our clients - a clear point of difference so all of our clients leave satisfied in the knowledge that they are getting the best outcomes that the market is able to offer as a result of using our services.
You will be responsible for handling incoming telephone and email enquiries for the business, in order to resolve enquiries and generate leads.
Day to day duties:
Answer incoming calls and provide accurate and complete information in a timely manner
Resolve customer inquiries, ensuring that the customer's needs are met
Maintain a high level of knowledge about the company's products, services, and processes
Follow established procedures for handling customer inquiries and complaints
Upsell additional products or services to customers, as appropriate
Accurately document customer interactions and maintain detailed records of customer inquiries
Adhere to established call handling and customer service standards
Understand the company's organisational structure and marketing campaigns
Be the "voice of the brand" and uphold the benchmark of the brand
Follow all Hive procedures, processes and frameworks
Required Core Competencies:
Supporting and Co-operating
Interacting and Presenting
Adapting and Coping
Organising and Executing
Achieving Personal Work Goals and Objectives
Deciding and Initiating Action
Training:Customer Service Apprenticeship, Level 2 or Level 3 (depending on experience).
On-the-job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.Training Outcome:After you complete your apprenticeship you will continue your career with Savills.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Monday - Friday between 9.00am - 5.30pm.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Written skills....Read more...
Job Title: Depot Manager - HGV Truck Dealership
Location: Farnborough
Salary: Up to £65,000 per annum + Bonus + Company Car
Benefits:
- 25 days holiday + statutory holidays
- 5 days full sick pay
- Private healthcare (inclusive of family)
- Pension scheme: 5% employer contribution / 5% employee contribution
About the Role:
We are seeking an experienced and motivated Depot Manager to lead operations at our clients HGV Truck Dealership in Farnborough. This is an exciting opportunity to join a well-established organisation with a strong reputation in the industry.
As Depot Manager, you will be responsible for overseeing the day-to-day operations of the dealership, ensuring the highest standards of service, performance, and customer satisfaction. You will manage a dedicated team, drive business growth, and maintain a positive working environment.
Key Responsibilities:
- Oversee all operational activities to ensure efficient and effective service delivery.
- Manage and motivate a team of technicians, service advisors, and administrative staff.
- Monitor financial performance, including budgets, costs, and revenue streams.
- Ensure customer satisfaction through high-quality service and strong client relationships.
- Implement and maintain health & safety standards across the depot.
- Develop strategies to improve performance, productivity, and profitability.
- Work closely with senior management to achieve business objectives.
Key Requirements:
- Proven experience in a Depot Manager, Branch Manager, or Service Manager role, ideally within the HGV, automotive, or commercial vehicle sector.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Solid understanding of financial management, including budgeting and reporting.
- Excellent customer service skills with a proactive and solution-focused mindset.
- Knowledge of HGV industry standards, regulations, and best practices is highly desirable.
- Full UK driving licence.
Why Join Us?
This is a fantastic opportunity for a driven individual to lead a successful depot and make a lasting impact on its growth and performance. Alongside a competitive salary, you will benefit from generous perks including a company car, healthcare for your family, and a supportive working environment.
How to Apply:
If you are a proactive leader with a passion for delivering exceptional service, we want to hear from you! Click Apply Now or submit your CV directly to John at Holt Recruitment.....Read more...
Holt Executive are partnered with a leading design and manufacturing business with a cutting-edge product range that aids specific customer requirements, servicing a variety of markets across the globe including the Defence and Surveillance industries.
They require a Field Service Engineer to provide field support to customers worldwide ensuring the stable operation of hardware & software products. This will involve installing, configuring, maintaining, supporting, and optimizing all products and systems, which includes fire control systems, Naval electro-optical surveillance systems and land/vehicle surveillance systems.
Key Responsibilities for the Field Service Engineer:
- Offsite repairs to products and systems, and installation of new products at customer sites.
- After sales support and servicing to customers.
- Generating post site visit reports to include any recommendations and/or future actions.
- Strip-down / survey, repair, and test allocated customer repair returns.
- Testing and evaluating potential new equipment, sensors/cameras etc.
- Preparation of risk assessments and SSOWs for installation/commissioning activities.
- Lead (as required) in-house Factory Acceptance Testing (FATs) and other customer activities.
Key Skills & Experience for the Field Service Engineer:
- Experience of complex systems maintenance with electrical and mechanical assembly tools.
- Electronics knowledge, including microcontrollers, with an understanding of basic control theory.
- Competent mechanical and electro-mechanical skills and understanding.
- A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading and updates.
- Comfortable working in exposed or adverse conditions at land and sea, including working at heights and with large heavy equipment.
- Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies).
- Clean driving licence with class C1 is desirable for driving company test vehicle.
Company Benefits:
- 37.5 hour working week. Company Compensation Policy applies to overtime hours.
- Lunchtime finishes on a Friday.
- 28 days annual leave plus bank holidays.
- Christmas closure.
- Group pension plan matched contributions up to 5%.
- Income protection scheme and Employee Assistance Programme.
- Employee Help@Hand service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service and physiotherapy consultations.
- Life assurance policy, including bereavement counselling and probate helpline.
- Company shares incentive plan and save-as-you-earn scheme.
- Group electric vehicle salary sacrifice scheme.
Security Clearance Requirements:
Due to the nature of the business, applicants need to be able to obtain UK Security Clearance as a mandated requirement. Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.
If your skills and experience match this Field Service Engineer opportunity, we encourage you to apply now!....Read more...
Working on computers
Liaising with customers
Tracking shipments
Quoting on active jobs
Resolving any issues that arise
Training:Customer Service Practitioner Level 2.
This apprenticeship will require 1 day per week to attend college. This will be at Sheffield College - City Campus. Training Outcome:We aren’t looking for a quick fix or a revolving door of apprenticeships, we want and hope candidates enjoy the experience and there is a job and career path attached to the role.Employer Description:We are a very busy and experienced freight forwarder, we are extremely customer service driven and take extreme pride in the overall service we do offer our customers. We offer services for both exports and imports, with airfreight, seafreight, trailer and courier departments. We have a 35 thousand square warehouse that runs along side our office operations.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
What you'll do:
· Customer Service:
Assist customers with general inquiries, providing excellent customer service and building rapport.
· Stock Management:
Order, receive, and store pharmaceutical stock, ensuring accurate stock levels and maintaining a clean and tidy working environment.
· Prescription Handling:
Receive, log, and process prescriptions accurately and efficiently.
· Dispensing Support:
Assist with the preparation and dispensing of medication under pharmacist supervision.
Clinical service Support
We offer a range of private and NHS clinical services. You’ll be able to assist in their delivery under the supervision of our Pharmacist, gaining valuable knowledge along the way
· Product Knowledge:
Learn about over-the-counter medications and other products, providing appropriate advice to customers.
· Teamwork:
Collaborate with the pharmacy team to ensure smooth operations and excellent customer service.Training:Training will take place at the workplace- no need to travel to a college. Training Outcome:Upon completion of the course you may be offered continued employment in the pharmacy. Employer Description:We’re an Independent community Pharmacy ran by our Superintendent Pharmacist. We have a friendly pharmacy team who support each other throughout, and well known in the community for supporting customers and patients alike.Working Hours :Pharmacy opening hours:
Monday – Friday 8:45 – 18:30 lunch close between 1pm-2pm.
Specific days and shifts are to be confirmed with the Pharmacy, upon interview. Flexibility required.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
In your day to day role you will be required to:
Work in a busy customer service department
Answer any product and service questions. This could be over the telephone and email
Managing customer complaints by providing appropriate solutions
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
East Sussex College will provide the apprenticeship standard which will include Knowledge, Skills, Behaviour, Functional Skills (if needed)
As this is a work-based apprenticeship, your assessor will come to visit you in your workplace every 8-10 weeks to carry out observations, progress reviews and provide one to one support
You may be required to come into college for apprenticeship workshops and possible functional skills lessons, this will be discussed with your assessor and employer
East Sussex College will ensure Health & Safety, and Equality & Diversity
Training Outcome:
Permanent full-time employment on successful completion of the apprenticeship
Employer Description:We are an established award winning British premium electrical wiring accessories manufacturer based across three sites in St Leonards on Sea in East Sussex, manufacturing and finishing in-house in the UK.Working Hours :Monday - Thursday, 08:30 - 17.00, Friday, 08:30 - 12:00Skills: Attention to detail,Customer care skills,Problem solving skills,Patience,Build rapport swiftly,Listening,Time management....Read more...
Field Service Engineer
Leeds
£40,000 - £50,000 Basic + Overtime (£60,000 OTE) + Bonuses + Family Feel Environment + Company Van + Progression + Holiday + Pension + MORE!
Field Service Engineer looking for a stable and rewarding career with a company that values its employees? If you want to be part of a business that treats you more than just a number and takes pride in its workforce, this could be the perfect opportunity for you!
This well-established and growing company is a respected leader in the hydraulic industry, specialising in designing and manufacturing bespoke equipment to meet customer needs. As a Field Service Engineer you will be part of a close-knit team, receiving the support and resources necessary to excel in your role, ensuring job satisfaction and professional growth. If you're ready to take the next step in your career and work for a company that truly invests in its people, Apply NOW!
As A Field Service Engineer You Will:
* Repairing, servicing and maintenance of hydraulic equipment. * Liaising with new and existing clients * Mixture of field based and static work. * Willingness to travelThe Successful Field Service Engineer Will Have:
* Mechanical background * Some electrical experience * Some fabrication and welding experience * Driving license * Good customer service skills
Keywords: field engineer, service engineer, field service, field service engineer, hydraulic engineer, hydraulics, pumps, hoses, pneumatics, conveyor systems, mechanical, mechanics, mechanical engineering, control valves, hydraulic cylinders, workshop engineer, static engineer. Leeds, Ossett, Huddersfield, Wakefield, Harrogate, Sheffield, Bradford, Castleford, Barnsley....Read more...
ADMINISTRATOR / RECEPTIONIST THURSDAY – MONDAY SALISBURY Up to £30,000 + TRAINING & DEVELOPMENT
THE OPPORTUNITY:
We're exclusively recruiting on behalf of leading and highly successful business who is looking to expand their operation due to the continued success of the company. After a record breaking year in 2024, including the opening of several new sites, thy are looking to expand their Customer Service & Experience team.
If you are working in a similar Customer Service, Administrator, Receptionist or Customer Experience role, and you’re looking to advance your career in a fun and fast-paced business, this opportunity is not to be missed!THE ROLE:
Handling incoming calls, emails and online enquiries promptly and efficiently
Processing bookings using an online booking system
Handling customer concerns, enquiries and complaints
Managing booking rescheduling and modifications
Processing refunds where applicable
Ensuring customer records are kept up to date
Providing customers with relevant information about their bookings both in advance and on the day
Providing administrative support to the Operations team
THE PERSON:
Experience in a Customer Service or Customer Experience role is essential
Excellent communication skills and ability to liaise with customers, colleagues and suppliers / third parties
Strong problem solving abilities
Able to work well in a fast-paced and sometimes pressurised environment
Intermediate user of Microsoft Office packages
Strong attention to detail
Excellent organisational skills
Confident to work efficiently as part of a team
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Program Administrator supports the National Account Team Lead and other Program Managers in a behind-the-scenes role. The Program Administrator should be a detail-oriented and organized professional who understands the importance of deadlines, communication, and customer-specific requirements. The Program Administrator will be responsible for working on multiple Programs (service contracts) and executing the day-to-day requirements outlined by the National Account Team Lead and/or the Program Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Writing proposals for customer accounts. Understanding customer-specific requirements (applicable discounts, labor/material break out, taxes, etc.) File/document integrity - use internal web resources (eBuilder) and local file storage to maintain document and file storage integrity. Understanding different labor rates for each WTI region(s). Understanding different WTI service types and how they are priced. Managing multiple leak response programs. Tracking leak calls and WTI service response times. Managing subcontractor invoices and completing paperwork. Working with regional administrators to re-dispatch leak calls, get progress updates, etc. Working with WTI technicians to request NTE increases on individual leak responses if applicable. Tracking and invoicing leak service calls. Delivering invoices to customer-specific locations (work order systems, customized email addresses, etc.) Tracking inspection programs. Working in internal systems to track roof inspection data. Maintaining a master inspection tracker showing where small pieces of entire programs are in relation to completion. Maintain a weekly schedule for WTI field technicians and Program Manager (to share with customers). Inputting budgets, editing, and categorizing recommendations from WTI field technicians. Submitting reports and files for internal quality control. Editing reports as needed based on feedback from quality control personnel. Delivering reports to the Program Manager/customer. Customer portals Updating customer work order status with ETA Updating customer invoice system with Invoice Special Project Assignments Be accountable for managing your day based on tasks set forth by the Program Manager.
OTHER SKILLS AND ABILITIES:
Excellent verbal and written communication skills, including facilitating professional presentations. Able to work and communicate with all levels of management. Computer proficient in Microsoft Office Suite - Excel, Word, PowerPoint, and Visio- Adobe, Smartsheet, SAP, etc. (Experience with SAP Accounting is preferred.) Must have proficient organizational and problem-solving skills, multi-tasking, and be adaptable to change. Must be able to work effectively independently or in a team environment. Apply for this ad Online!....Read more...
