Service Operations Manager
Location:- Hybrid working, Manchester Office 3 days a week.
Salary:- to £60k + Bens
Environment:- Network Operations, 1st and 2nd line Faults, ITIL, Trouble Ticketing, Change Management, Incident Management, Problem Management, Escalations, Suppliers, Team Management (20 staff), SLA’s, CAB, IP, Unified Comms, CX, Network Security, SalesForce.
An exciting opportunity has arisen for an experienced Service Operations Manager with ideally MSP experiences to join this busy Operations Team.
The role is days based but would be looking after a team of 20 or so Operations Technicians that are supporting customer networks and operations on a 24/7 basis.
The role includes managing and developing the team as well as owning the process for all escalation, change, problem and incident management. You would have strong customer service experiences with a focus on delivering a seamless service.
The ideal candidate would be used to working in a demanding Service Ops, SOC, NOC, or Service Desk team that can lead and develop their staff to succeed and improve the whole customer contractual experiences.
Apply now for full details.
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk....Read more...
Holt Executive is delighted to be partnered with a global leader within the Aeronautical Connectivity space to support a critical Senior Manager, Repair Operations - Aviation hire.
The Senior Manager, Repair Operations will be responsible and lead the EMEA repair operations which includes setting strategic operational plans, reporting financial and operational monthly performance metrics and ensuring compliance with all laws and regulations.
Key Responsibilities for the Senior Manager, Repair Operations Aviation:
Repair Operations - 40%
- Manage all Repair Shop activities in accordance with multiple agency regulations.
- Maintains good customer relationship with airline customers based in the region.
- Develop performance requirements among team to consistently work toward enhancing PACs reputation among customers and suppliers.
- Ensure compliance of customer contractual commitments.
- Ensure the Repair Shop have the appropriate resources to perform at the standards and practices specified in the company Maintenance Operation Exposition (MOE).
- Responsible for ensuring MOE is up to date and reflects services provided.
- Oversee third party Vendor organizations to ensure service agreements are being met.
- Ensure Repair shop facilities are compliant with all relevant Health and safety requirements.
- Work with all regulatory agencies and their representatives to ensure local compliance.
- Ensures any Audit findings are resolved with agreed timeframe.
Leadership - 60%
- Manage, guide, and mentor the performance of Shop Managers and Supervisors.
- Hire, train, supervise, and appraise direct reports.
- Lead managers and supervisors to implement department objectives.
- Organize and implement department objectives.
- Manage the budget and expenses assigned to the repair shop.
Key Experience required for the Snr Manager, Repair Operations Aviation:
- Bachelors Degree or equivalent internationally recognized university qualification or 12 years of related work experience in aviation.
- 8+ years experience in an aviation organization, minimum of 3 years of managerial experience.
- Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect.
- Excellent Working knowledge of global civil aviation regulations and requirements.
- In-depth knowledge of Airworthiness regulations.
- Ability to coach managers and develop high-performing teams.
- Solid understanding of financial controls and budgets.
- Ability to understanding and oversee service deliveries to= customers within the assigned area, meeting contractual commitments in an efficient and cost-effective manner.
OTHER REQUIREMENTS
- Role is fully onsite.
- Pass extensive security and background checks.....Read more...
My client is a world leader in specialised electronic technologies. They are looking for a Planning and Logistics Manager, based in Hampshire, to join their growing team.
The Planning and Logistics Manager, in Hampshire, will report into the Operations Manager and will be responsible for overseeing the coordination and execution of the company’s operational plans and logistics operations. This role ensures seamless collaboration with the supply chain team to align production plans with material availability and efficient logistics processes. The manager will work to optimise inventory management, ensure timely delivery of products, and support continuous improvement initiatives to enhance overall operational efficiency and customer satisfaction.
Other duties include
Collaborate closely with the supply chain team to ensure production plans align with material availability and customer demand.
Develop and implement production schedules using the ERP system, to optimize operational capacity and meet customer requirements.
Oversee logistics operations, including transportation, warehousing, and distribution, to ensure timely and cost-effective delivery of products.
Manage inventory levels to balance stock availability with minimizing obsolescence and excess.
Coordinate with procurement to address material shortages and ensure alignment with production schedules.
Monitor and improve logistics processes to enhance delivery performance and reduce costs.
Ensure compliance with relevant regulatory requirements and company policies.
Prepare and present reports on planning and logistics performance to senior management.
Drive cross-functional collaboration to address operational challenges and implement solutions.
The Planning and Logistics Manager in Hampshire, will have:
Strong knowledge of production planning, logistics, and inventory management principles.
Proficiency in using ERP/MRP systems and supply chain management software.
Analytical skills to interpret data.
CPIM and/or CLTD certifications would be an advantage.
APPLY NOW for the Planning and Logistics Manager, based in Hampshire, job by sending your CV to TDrew@redlinegroup.Com or call Tom on 01582 878 848.....Read more...
My client is a world leader in specialised electronic technologies. They are looking for a Materials & Planning Manager based in Hampshire, to join their growing team.
The Materials & Planning Manager in Hampshire, will report into the Operations Manager and will be responsible for overseeing the coordination and execution of the company’s operational plans and logistics operations. This role ensures seamless collaboration with the supply chain team to align production plans with material availability and efficient logistics processes. The manager will work to optimise inventory management, ensure timely delivery of products, and support continuous improvement initiatives to enhance overall operational efficiency and customer satisfaction.
Other duties include
Collaborate closely with the supply chain team to ensure production plans align with material availability and customer demand.
Develop and implement production schedules using the ERP system, to optimize operational capacity and meet customer requirements.
Oversee logistics operations, including transportation, warehousing, and distribution, to ensure timely and cost-effective delivery of products.
Manage inventory levels to balance stock availability with minimizing obsolescence and excess.
Coordinate with procurement to address material shortages and ensure alignment with production schedules.
Monitor and improve logistics processes to enhance delivery performance and reduce costs.
Ensure compliance with relevant regulatory requirements and company policies.
Prepare and present reports on planning and logistics performance to senior management.
Drive cross-functional collaboration to address operational challenges and implement solutions.
The Materials & Planning Manager in Hampshire, will have:
Strong knowledge of production planning, logistics, and inventory management principles.
Proficiency in using ERP/MRP systems and supply chain management software.
Analytical skills to interpret data.
CPIM and/or CLTD certifications would be an advantage.
APPLY NOW for the Materials & Planning Manager based in Hampshire, job by sending your CV to blongden@redlinegroup.Com or call Brett on 01582 878 841 or 07961 158 773.....Read more...
Site manager / General manager / GM Wincanton area Manufacturing £65-75k DOESite size approx.. 50 staff but part of a group Mon - Friday - site basedMy client, a successful and innovative manufacturing company, is looking to recruit a Site manager / General manager for their factory based near Yeovil and Wincanton. This is a newly created role that has come about as the site has been acquired by a Global group. The successful Site manager / General manager main remit will be to ensure the smooth running of the site, improving the whole operations process, improving customer service, and ensuring that production processes are capable of producing conforming product at all times. The role will also require the successful candidate to liaise regularly with the Group managers. The successful Site manager / General manager must have: ·Previous site management experience in a manufacturing environment including working with a Group 'Head office' ·In depth knowledge of diverse business functions and best practice principles e.g. Production, supply chain, Lean, customer service etc ·Lean manufacturing / CI Continuous Improvement skills ·Excellent leadership, communication and people skills ·Excellent analytical skills ·Drive an enthusiasm Main Duties will include ·Actively develop and contribute to corporate strategy in the areas of production, purchase, distribution and supply chain to ensure that site achieves short and long-term objectives. ·Accountable for all aspects of the manufacturing and material systems including staff recruitment, development, training and motivation, ·A key role will be in the active mentoring and professional development of the existing operations management team ·Develop and implement policies and procedures to ensure that core operational functions achieve their business objectives ·Develop and control operational budgets to promote profitability and ensure the company has all the resources required to meet its objectives within agreed financial parameters ·Accountable, through the Operations Manager and supervisors, in ensuring that finished goods of the required standard are despatched to customers within agreed costs and at the right times ·Oversee materials management functions, including purchasing, to ensure that the company has the goods and services required for production purposes within agreed costs and quality standards (including the necessary levels of traceability) and at the right times, through the implementation and improvements to Standard Operations ProceduresThis role is paying a salary of £65-75K Depending on experience and a full job description is available. The role is commutable from Wincanton, Salisbury, Shaftesbury, Yeovil, Frome, Shepton mallet, Taunton ....Read more...
Warehouse and Logistics Manager
We are currently seeking a Warehouse and Logistics Manager to join our team and take on the responsibility of managing warehouse and logistics operations to drive operational excellence and customer satisfaction.
Reporting to the Branch Manager, the Warehouse and Logistics Manager will oversee a team of Delivery Drivers and Warehouse Operatives, ensuring a safe, efficient, and cost-effective distribution operation. The role will also involve implementing a Warehouse Management System (WMS) to maximise stock and staff utilisation, improve performance, and ensure customer orders are shipped promptly and accurately.
Ideally Located – Shrewsbury, Telford, Wem, Church Stretton, Newport, Market Drayton
Salary – Circa 32K basic salary + Bonus + Pension + 25 days Hols (plus BH total 32days) + 40hrs per week Mon to Fri + Employee Assistant Program + Free on-Site Parking
Key Responsibilities:
As a Warehouse and Logistics Manager, you will:
Lead the warehouse operations, ensuring the safe receipt, storage, and dispatch of goods.
Oversee the delivery drivers and manage goods received and dispatched by either company vehicles or freight forwarders.
Ensure KPI’s and SLA’s are met.
Maintain and improve stock inventory accuracy.
Manage warehouse staff and assign workloads, ensuring that staffing levels meet operational requirements.
Lead ISO9001 and ISO45001 compliance, including reporting health and safety performance to senior management.
Specific Duties:
In the role of Warehouse and Logistics Manager, you will:
Conduct quarterly stock takes and oversee inventory accuracy.
Report any issues with supplier service and manage customer returns in line with company procedures.
Manage daily operations through the effective use of the WMS, ensuring all orders are dispatched on time.
Communicate with the HR Department regarding recruitment, employee development, and employee relations matters.
Oversee vehicle and equipment maintenance schedules and ensure daily safety checks are completed.
Apply Now:
To apply for this Warehouse and Logistics Manager role please send your CV to Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832.
Job Ref: 4225RC Warehouse and Logistics Manager....Read more...
Warehouse and Logistics Manager
We are currently seeking a Warehouse and Logistics Manager to join our team and take on the responsibility of managing warehouse and logistics operations to drive operational excellence and customer satisfaction.
Reporting to the Branch Manager, the Warehouse and Logistics Manager will oversee a team of Delivery Drivers and Warehouse Operatives, ensuring a safe, efficient, and cost-effective distribution operation. The role will also involve implementing a Warehouse Management System (WMS) to maximise stock and staff utilisation, improve performance, and ensure customer orders are shipped promptly and accurately.
Ideally Located – Shrewsbury, Telford, Wem, Church Stretton, Newport, Market Drayton
Salary – Circa 32K basic salary + Bonus + Pension + 25 days Hols (plus BH total 32days) + 40hrs per week Mon to Fri + Employee Assistant Program + Free on-Site Parking
Key Responsibilities:
As a Warehouse and Logistics Manager, you will:
Lead the warehouse operations, ensuring the safe receipt, storage, and dispatch of goods.
Oversee the delivery drivers and manage goods received and dispatched by either company vehicles or freight forwarders.
Ensure KPI’s and SLA’s are met.
Maintain and improve stock inventory accuracy.
Manage warehouse staff and assign workloads, ensuring that staffing levels meet operational requirements.
Lead ISO9001 and ISO45001 compliance, including reporting health and safety performance to senior management.
Specific Duties:
In the role of Warehouse and Logistics Manager, you will:
Conduct quarterly stock takes and oversee inventory accuracy.
Report any issues with supplier service and manage customer returns in line with company procedures.
Manage daily operations through the effective use of the WMS, ensuring all orders are dispatched on time.
Communicate with the HR Department regarding recruitment, employee development, and employee relations matters.
Oversee vehicle and equipment maintenance schedules and ensure daily safety checks are completed.
Apply Now:
To apply for this Warehouse and Logistics Manager role please send your CV to Robert Cox – Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832.
Job Ref: 4225RC Warehouse and Logistics Manager....Read more...
Assistant Store Manager
Kingston upon Thames
Salary up to £30,000 + Benefits
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments?
We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Kingston upon Thames.
This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:
Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
Oversee staff performance and development, providing leadership and motivation to drive productivity.
Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
Assist in developing and implementing strategies to improve operational efficiency and team performance.
Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
Be a visible presence on the shop floor, driving engagement and efficiency.
Whats on Offer:
Competitive salary package.
28 days of paid annual leave, including bank holidays.
Staff discount.
Full training and ongoing development opportunities.
Access to a confidential Employee Assistance Programme.
Workplace pension scheme.
Ideal Candidate Profile:
Proven experience as an Assistant Store Manager in a fast-paced retail environment.
Strong operational knowledge, confident in managing store operations, stock control, and staff management.
Passionate about delivering high standards of customer service and store presentation.
Experience handling high stock volumes and ensuring efficient replenishment.
Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
Adaptable, collaborative, and proactive in supporting store operations.
If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we’d love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Assistant Store Manager
Leamington Spa
Salary up to £28,000 + Benefits
Do you have a passion for retail and customer service? Are you an experienced Assistant Store Manager with a strong background in fast-paced retail environments?
We are looking for a driven and skilled Assistant Store Manager to support the Store Manager and lead a dynamic team in Leamington Spa.
This is a hands-on, shop floor-based management role where you will spend 95% of your time leading the team, managing stock, and ensuring the store is presented to the highest standards. If you have a proven track record in ASM roles, with strong operational and people management experience, this could be the perfect opportunity for you!
Key Responsibilities:
Support the Store Manager in all aspects of store operations, ensuring smooth day-to-day functioning.
Oversee staff performance and development, providing leadership and motivation to drive productivity.
Manage stock levels and ensure efficient stock replenishment, maintaining high visual merchandising standards.
Lead and inspire the team to deliver exceptional customer service and achieve sales targets.
Assist in developing and implementing strategies to improve operational efficiency and team performance.
Maintain a positive team culture, fostering collaboration, trust, and continuous improvement.
Handle key operational tasks such as staff scheduling, stockroom management, and compliance with store policies.
Ensure outstanding customer service at all times, handling escalated customer concerns when necessary.
Be a visible presence on the shop floor, driving engagement and efficiency.
Whats on Offer:
Competitive salary package.
28 days of paid annual leave, including bank holidays.
Staff discount.
Full training and ongoing development opportunities.
Access to a confidential Employee Assistance Programme.
Workplace pension scheme.
Ideal Candidate Profile:
Proven experience as an Assistant Store Manager in a fast-paced retail environment.
Strong operational knowledge, confident in managing store operations, stock control, and staff management.
Passionate about delivering high standards of customer service and store presentation.
Experience handling high stock volumes and ensuring efficient replenishment.
Strong leadership and people management skills, with the ability to motivate and inspire a diverse team.
Adaptable, collaborative, and proactive in supporting store operations.
If you're ready to take on a rewarding leadership role in a fast-moving retail environment, we’d love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Head of Client Operations London (travel required) £65k to £75k p.a. + bonus + benefits
Exciting fast paced role, working to oversee and drive performance and support the delivery of new products and services.
The Role
As Head of Client Operations, you will be responsible for the performance of service delivery partners, and managing performance against contracted outcomes and KPIs. Covering front line and support teams, customer services, billing, operations and complaints, your main responsibilities will include:
Build and maintain strategic partnerships, assuring delivery against agreed outcomes
Lead and manage the delivery of customer service strategy / customer contact strategy / channel offering
Create a culture of performance improvement through the use of data and analytics
Drive initiatives across the customer journey which deliver effectiveness and efficiency
Support the delivery of new products and services to ensure they embed smoothly into the operation
Oversight and assurance to supplier performance analytics / quality assurance / regulatory reporting
Represent the customer to ensure effective management of customer engagement across all touchpoints
Provide input to CS strategic communications and stakeholder activity
Lead and develop the team to effectively deliver the CS strategy, building a high performing team
The Company
Our client is a technology based start-up helping people achieve financial stability and independence. Now going through an exciting period of growth and development this is an exciting time to join them and help further develop company success.
The Person
As Head of Client Operations you will have experience managing onshore and offshore operations in a similar role, and evidence of success in developing, implementing and improving customer experience within a complex matrix environment. You will have the following skills / experience:
Significant experience in managing contracted service providers to deliver against agreed outcomes
Experience in operational customer service delivery (technical & managerial experience)
A track record in process performance improvement / project and change management within a customer services environment
Previously worked in fast-moving start up environments.
If you wish to be considered for the role of Head of Client Operations, please forward your CV quoting reference 250564A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: Head of Customer Operations, Client Operations, Customer Service Delivery Manager, Customer Service Strategy, Operational Customer Service....Read more...
Job Title: Depot Manager - HGV Truck Dealership
Location: Farnborough
Salary: Up to £65,000 per annum + Bonus + Company Car
Benefits:
- 25 days holiday + statutory holidays
- 5 days full sick pay
- Private healthcare (inclusive of family)
- Pension scheme: 5% employer contribution / 5% employee contribution
About the Role:
We are seeking an experienced and motivated Depot Manager to lead operations at our clients HGV Truck Dealership in Farnborough. This is an exciting opportunity to join a well-established organisation with a strong reputation in the industry.
As Depot Manager, you will be responsible for overseeing the day-to-day operations of the dealership, ensuring the highest standards of service, performance, and customer satisfaction. You will manage a dedicated team, drive business growth, and maintain a positive working environment.
Key Responsibilities:
- Oversee all operational activities to ensure efficient and effective service delivery.
- Manage and motivate a team of technicians, service advisors, and administrative staff.
- Monitor financial performance, including budgets, costs, and revenue streams.
- Ensure customer satisfaction through high-quality service and strong client relationships.
- Implement and maintain health & safety standards across the depot.
- Develop strategies to improve performance, productivity, and profitability.
- Work closely with senior management to achieve business objectives.
Key Requirements:
- Proven experience in a Depot Manager, Branch Manager, or Service Manager role, ideally within the HGV, automotive, or commercial vehicle sector.
- Strong leadership skills with the ability to inspire and manage a team effectively.
- Solid understanding of financial management, including budgeting and reporting.
- Excellent customer service skills with a proactive and solution-focused mindset.
- Knowledge of HGV industry standards, regulations, and best practices is highly desirable.
- Full UK driving licence.
Why Join Us?
This is a fantastic opportunity for a driven individual to lead a successful depot and make a lasting impact on its growth and performance. Alongside a competitive salary, you will benefit from generous perks including a company car, healthcare for your family, and a supportive working environment.
How to Apply:
If you are a proactive leader with a passion for delivering exceptional service, we want to hear from you! Click Apply Now or submit your CV directly to John at Holt Recruitment.....Read more...
Reception Manager, City of London, Multi site restaurant group! Up to £55,000Reception ManagerLocation: City of LondonSalary: £55,000COREcruitment is working with a multi-site restaurant brand in the heart of London who are looking for a Reception Manager to join their team! You will be an experienced and highly organised Reception Manager to oversee front-of-house operations, ensuring an exceptional welcome experience for clients, partners, and visitors.This role is pivotal in managing day-to-day reception activities while supporting a seamless, professional environment that reflects our commitment to excellence. The Reception Manager will lead the reception team, maintain office standards, and liaise with other departments to ensure smooth office operations.Key Responsibilities:• Front Desk Operations: Oversee and manage all reception area activities, ensuring a professional, friendly, and efficient greeting and check-in experience for all visitors and callers.• Team Leadership: Lead, train, and motivate the reception team, setting high standards for customer service and professional conduct. Coordinate schedules to ensure front desk coverage and manage team performance.• Client and Visitor Experience: Maintain a warm and welcoming environment at the front desk, promptly addressing any client or visitor needs and resolving any issues that may arise.• Office Presentation: Ensure the reception area and surrounding common areas are well-organized, clean, and stocked with all necessary supplies and materials.• Administrative Support: Provide administrative support to other departments as needed, including coordinating meeting room bookings, managing incoming and outgoing mail, and handling couriers.• Security and Compliance: Manage visitor access control systems, ensuring that all protocols are adhered to for the safety of guests and employees.• Vendor and Supplier Relations: Liaise with external suppliers and vendors for office supplies, maintenance, and other front-of-house needs, negotiating contracts where applicable.• Continuous Improvement: Develop and implement processes to enhance the efficiency of front-of-house operations and improve the client and visitor experience.Qualifications and Skills:• Experience: Minimum of 5 years of experience in a reception or front-of-house role, with at least 2 years in a management or supervisory capacity, ideally within a corporate environment.• Leadership: Strong leadership skills with the ability to coach and motivate a team.• Customer Service Excellence: Exceptional interpersonal and customer service skills, with a client-first attitude.• Organizational Skills: Highly organized, with strong time-management skills and the ability to prioritize tasks effectively in a fast-paced environment.• Communication: Excellent verbal and written communication skills.• Problem-Solving: Able to proactively identify and resolve issues with a positive, solution-oriented approach.• Tech Proficiency: Familiarity with office and visitor management software, proficiency in Microsoft Office Suite (Word, Excel, Outlook), and adaptability to new technologies.If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4229RC – Branch Manager ....Read more...
Branch Manager
We are seeking an experienced and dynamic Branch Manager / Warehouse Manager / Depot Manager to oversee and execute daily activities in either Inbound (receiving, put away/replenishment) or Outbound (pick, pack, and ship) operations within Branch / Distribution site. This role is responsible for ensuring that customer orders are fulfilled accurately and on time while maintaining a safe and productive work environment.
As the Branch Manager / Warehouse Manager / Depot Manager, you will play a key role in training, scheduling, and leading the team. You will also be responsible for implementing best practices in Health and Safety compliance and ensuring all employees operate with a high level of productivity and accuracy.
Ideal Location: Witham, Essex, Chelmsford, Colchester, Braintree, Halstead, Maldon, Coggeshall
Salary: Circa £45K Basic + pension, 25 days Annual Leave Plus BH (32 days total) employee assistance program, Life Assurance, free onsite parking, kitchen facilities
Key Responsibilities:
Oversee and manage daily Branch / Warehouse operations, ensuring smooth workflow across Inbound and Outbound processes.
Assist in staffing, training, and lead the team to meet productivity goals.
Ensure adherence to Health and Safety regulations, providing a safe working environment for all staff.
Maintain customer satisfaction through same-day shipment of customer orders, ensuring accuracy and proper packaging using internal or freight forwarders.
Lead the service desk team in organizing and prioritizing customer jobs.
Monitor warehouse Key Performance Indicators (KPIs) and ensure all metrics are met or exceeded.
Oversee the site’s compliance with Health & Safety Regulations and ensure all team members are properly trained and certified for equipment use.
Coordinate and direct quarterly physical stock takes, ensuring accurate data input and record keeping.
Investigate supplier performance issues, working with the Procurement team to implement corrective actions.
Functional knowledge of Warehouse Management Systems (WMS) and Microsoft Operating Systems.
Experience in change management and digital transformation is essential.
Understanding of Process Improvement methodologies such as Six Sigma is a benefit.
Ability to identify challenges and develop practical solutions to meet business goals.
Apply in Confidence
To apply for the position of Depot Manager / Branch Manager / Warehouse Manager role please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832.
JOB REF 4229RC – Branch Manager ....Read more...
Marine Maintenance & Offshore Operations Manager – Permanent – London
Navis Consulting are working with a global submarine cable company to help source a Marine Maintenance & Offshore Operations Manager. To manage the marine maintenance activities and services supporting the Atlantic and Pacific regions. The role encompasses the management of all customer relationship, commercial, technical, operational, quality and financial aspects of the services, supported by relevant teams, in addition to provide ship management services for the operation of cable ships for marine maintenance activities. Responsibilities:
Overall responsibility for management of the region activity and contracts
Manage the repairs required for the service, co-ordinating between the customer and the support services within ASN to achieve timely repairs and satisfied customers
Business and customer liaison, including reporting (weekly & other) on all aspects of the marine maintenance
Cost control and reporting
Overall planning and organising of the vessels’ movements, repairs, depots and customer spares, maintenance support services.
Qualifications Required
Degree level or equivalent
Experience in a project management customer- facing role
Experience in vessel operation management
Experience working offshore
High level of commercial awareness
Good knowledge and understanding of the marine industry as well as specific appreciation of marine maintenance services
For more information or to apply please contact Jack on +44 (0) 2393 322384 or email jbaker@navis-consulting.com
Navis is acting as an Employment Agency in relation to this vacancy.....Read more...
Holt Executive is partnering with a cutting-edge space technology company to find a Product Manager to join their growing team in Harwell, UK. This is a unique opportunity to drive the development and delivery of innovative space solutions, playing a key role in shaping next-generation satellite services.
About the Role: As a Product Manager, you will be responsible for defining product strategies, managing roadmaps, and collaborating with engineering and commercial teams to deliver impactful space technologies. You will analyze market trends, identify customer needs, and help shape products that support advanced space sustainability and satellite servicing missions.
Key Responsibilities:
- Define and manage the product vision, strategy, and roadmap for space technology solutions.
- Collaborate with engineering, commercial, and operations teams to deliver high-impact products.
- Conduct market research and competitor analysis to identify opportunities and risks.
- Drive the full product lifecycle from concept to delivery, ensuring alignment with company goals.
- Work with customers, partners, and stakeholders to gather requirements and feedback.
- Develop and present business cases, product plans, and reports to leadership.
- Define and track key performance indicators (KPIs) to measure product success.
Essential Skills:
- Bachelors or Masters degree in Engineering, Business, or a related field.
- Proven experience in product management, preferably in the space, aerospace, or technology sectors.
- Strong understanding of space systems, satellite technology, or mission operations.
- Experience with market analysis, customer requirements, and product development processes.
- Excellent project management, problem-solving, and analytical skills.
- Ability to communicate complex technical concepts to both technical and non-technical stakeholders.
Desirable Skills:
- Experience in space sustainability, satellite servicing, or debris removal.
- Knowledge of ground segment or spacecraft operations.
- Familiarity with agile product development methodologies.
- Proficiency in data analysis tools and product management software.
- Strong presentation and reporting skills.
Whats on Offer?
- Competitive salary and benefits package.
- Work with a highly talented, international team on innovative space technologies.
- Hybrid working model with flexible hours.
- Private healthcare, life insurance, and relocation support.
- Access to state-of-the-art office and cleanroom facilities.
- Regular social events and professional development opportunities.
If youre a skilled Product Manager looking to lead the development of groundbreaking space solutions, apply today or contact Holt Executive for more details!....Read more...
Multi-Unit Operations Manager – Mexico City, MX – Salary DOEWe’re partnering with a globally recognized bubble tea brand, renowned for its high-quality beverages and exceptional customer experiences. As they expand into Latin America, they’re seeking a dedicated Operations Manager to support new market openings and drive operational excellence across the region. This is an exciting opportunity to be part of a dynamic growth journey and make a lasting impact in a thriving market.The Role
Lead store openings and ensure smooth operations across multiple markets, maintaining brand standards and driving daily operational excellence.Develop dashboards, track store launch timelines, and identify opportunities to boost sales and performance.Collaborate with leadership to implement improvement strategies, bringing a hands-on, adaptable approach to a fast-growing international environment.
What they are looking for:
Proven experience in franchise operations and the quick-service restaurant (QSR) industry.Strong background in supporting new market openings, implementing operational processes, and ensuring brand standards.Willingness to travel 50% of the time across Latin America to support regional operations and store launches.Fluency in Spanish and EnglishStrong knowledge of data analytic tools for operational tracking and analysis
If you are keen to discuss the details further, please apply today or send your cv to Sharlene at COREcruitment dot comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out! ....Read more...
Assistant Showroom Manager – Luxury Retail
West End, London
Salary: £30,000 - £34,000 per annum based on experience
Full-time
Start Date - ASAP
Are you a passionate and experienced luxury retail professional looking for your next career move?
Do you have a strong background in social media, eCommerce, and managing international orders? This is an exciting opportunity to join an independently owned luxury retailer with a dedicated worldwide following.
About the Role
As Assistant Manager, you will play a key role in supporting the Showroom Manager in leading a small, high-performing team to deliver outstanding customer service and drive sales. You will be responsible for ensuring an exceptional shopping experience, managing online and international orders, and overseeing the brand’s social media presence.
This is a fantastic opportunity for a highly motivated individual with a passion for luxury retail, digital engagement, and high-end customer service.
Key Responsibilities:
Assist the Showroom Manager in leading the team, ensuring a world-class customer experience
Support the day-to-day running of the store, maintaining high standards in presentation and operations
Oversee and grow the brand’s social media platforms, engaging with a global audience and enhancing brand presence
Manage eCommerce transactions, ensuring seamless order processing and outstanding customer service
Handle international orders and customer queries via the company website and telephone
Act as a brand ambassador, inspiring both customers and colleagues with your passion for luxury retail
Ensure company policies, procedures, and operational standards are maintained at all times
Provide a personalised, high-end shopping experience for VIP and high-net-worth clients
What We’re Looking For:
Proven experience in a luxury retail management role (Assistant Manager or Senior Supervisor level)
Strong social media marketing and content creation skills, with experience managing brand platforms
Experience handling eCommerce transactions and international order management
A passion for delivering exceptional customer service and building lasting client relationships
Highly professional, well-presented, and articulate, with a refined and elegant approach
Meticulous attention to detail in both operations and customer interactions
Proactive, self-motivated, and results-driven, with a strong commercial awareness
Why Join?
Be part of an exclusive, high-profile luxury brand with a global customer base
Enjoy a competitive salary + bonus potential
Work in a prestigious Notting Hill location with an exceptional clientele
Play a key role in the company’s digital and retail expansion
If you have a passion for luxury retail, social media, and eCommerce, and you’re ready to take on a dynamic role, we’d love to hear from you!
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
....Read more...
Bodyshop Manager:
- Earning Circa £60,000 per annum
- Travel Allowance
- Pension contributions
- Permanent Vacancy
Our client, a busy Bodyshop/Accident Repair Centre in Sherborne are currently looking for an experienced Bodyshop manager.
Roles and Responsibilities for the Bodyshop Manager role:
- Manage activities of the production/workshop operations to ensure efficient work scheduling
- Implement/manage work processes to ensure quality/service levels meet or exceed expectations
- Hold daily production meetings to ensure work completion targets with team leaders, parts and reception staff
- Identify training and development needs and (subject to approval) implement required training and/or coaching
- Quality Control checks before returning to the customer
Skills and experience required as a Bodyshop Manager:
- Previous experience in a similar role or as a Bodyshop Controller is required for this position.
- A team player approach is essential.
- A strong leader, who will lead their team to produce a result in terms of customer service, efficiency, and profit.
- You will have a clear understanding of modern repair processes and techniques, also an eye for driving sales opportunities combined with strong interpersonal skills.
If you want to hear more about the Bodyshop Manager role, please send us your CV by clicking apply now or by contacting Piam on 01202 552915 / piam@holtrecruitment.com to discuss further.
Bodyshop Manager Circa £60,000 Bodyshop Sherborne
Bodyshop Manager, Site Manager, General Manager, Workshop Manager, Bodyshop controller....Read more...
Branch Manager – Motor Factor
Are you a strong leader with a passion for the automotive industry? Do you have extensive experience in managing a Motor Factor branch or similar, ensuring the smooth running of the business? We’re looking for a Motor Factor Branch Manager to take charge and drive success at our busy branch!
You will be joining a dynamic and growing team and make a real impact in a fast-paced automotive environment. As Branch Manager, you'll be in charge of overseeing the daily operations of the branch, warehouse, sales office and trade counter, ensuring we meet KPIs, SLAs, and provide top-notch service to our customers.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £40K Basic + Bonus + Pension + 28 days annual leave inc BH
What You’ll Do:
Lead and manage the daily operations of the branch, including the warehouse, sales office, and trade counter.
Ensure KPIs & SLAs are consistently met while driving the success of the branch.
Oversee stock control, goods in and goods out, and carry out regular stock takes.
Take charge of team leadership and staff development by offering ongoing training and ensuring the team is motivated and high-performing.
Manage and develop relationships with suppliers and customers to ensure smooth operations.
Report directly to the MD, providing insight into branch performance and areas for improvement.
Ensure excellent customer service and that products are delivered efficiently and accurately.
What We Need From You:
Strong knowledge of car parts, accessories, and automotive products.
Proven experience in managing a Motor Factor branch, with strong leadership skills.
Experience with MAM software is a huge advantage (but not essential).
Team leadership experience, with the ability to inspire, motivate, and develop a successful team.
A results-driven mindset, with experience managing KPIs, SLAs, and daily operations.
Excellent communication skills and a customer-focused approach.
Why You Should Apply:
Competitive salary and attractive bonus structure.
Excellent career progression opportunities with a growing company.
Dynamic and supportive team environment.
Be a key part of a successful company that values leadership, teamwork, and innovation.
Ready to Lead?
If you’re a motivated and results-driven leader with a passion for the automotive industry and you’re ready to make an impact, we want to hear from you! Apply now by sending your CV to Robert Cox at Glen Callum Associates Ltd on or give us a call on 07398 204832 to find out more.
JOB REF: 4242RC Branch Manager....Read more...
Branch Manager – Motor Factor
Are you a strong leader with a passion for the automotive industry? Do you have extensive experience in managing a Motor Factor branch or similar, ensuring the smooth running of the business? We’re looking for a Motor Factor Branch Manager to take charge and drive success at our busy branch!
You will be joining a dynamic and growing team and make a real impact in a fast-paced automotive environment. As Branch Manager, you'll be in charge of overseeing the daily operations of the branch, warehouse, sales office and trade counter, ensuring we meet KPIs, SLAs, and provide top-notch service to our customers.
Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington
Salary: Up to £40K Basic + Bonus + Pension + 28 days annual leave inc BH
What You’ll Do:
Lead and manage the daily operations of the branch, including the warehouse, sales office, and trade counter.
Ensure KPIs & SLAs are consistently met while driving the success of the branch.
Oversee stock control, goods in and goods out, and carry out regular stock takes.
Take charge of team leadership and staff development by offering ongoing training and ensuring the team is motivated and high-performing.
Manage and develop relationships with suppliers and customers to ensure smooth operations.
Report directly to the MD, providing insight into branch performance and areas for improvement.
Ensure excellent customer service and that products are delivered efficiently and accurately.
What We Need From You:
Strong knowledge of car parts, accessories, and automotive products.
Proven experience in managing a Motor Factor branch, with strong leadership skills.
Experience with MAM software is a huge advantage (but not essential).
Team leadership experience, with the ability to inspire, motivate, and develop a successful team.
A results-driven mindset, with experience managing KPIs, SLAs, and daily operations.
Excellent communication skills and a customer-focused approach.
Why You Should Apply:
Competitive salary and attractive bonus structure.
Excellent career progression opportunities with a growing company.
Dynamic and supportive team environment.
Be a key part of a successful company that values leadership, teamwork, and innovation.
Ready to Lead?
If you’re a motivated and results-driven leader with a passion for the automotive industry and you’re ready to make an impact, we want to hear from you! Apply now by sending your CV to Robert Cox at Glen Callum Associates Ltd on or give us a call on 07398 204832 to find out more.
JOB REF: 4242RC Branch Manager....Read more...
IT and Systems Manager – Hospitality & Retail TechnologyLondon Salary: £75,000-£85,000
We are partnering with a growing hospitality group that is looking for an experienced IT and Systems Manager to lead and enhance their technology operations.This is an exciting opportunity to join a dynamic organisation at a pivotal time of growth and transformation.
About the BusinessOur client operates a diverse and expanding hospitality portfolio, offering premium experiences across multiple locations. With a strong focus on innovation, they are investing in technology to streamline operations, improve customer engagement, and drive business efficiency.The RoleAs IT and Systems Manager, you will play a crucial role in optimising system efficiency, integrating new technologies, and driving digital transformation across the organisation. Your responsibilities will include:
Leading IT Operations – Managing and enhancing the company’s technology infrastructure, ensuring seamless performance across all sites.Systems Integration – Overseeing the integration of IT services, including membership, accounting, and events platforms.Innovation & Efficiency – Identifying and implementing new technology solutions to enhance business performance and customer experience.Stakeholder Management – Collaborating with senior leadership, vendors, and operational teams to align IT strategy with business goals.
Experience:
Strong background in IT systems, integration, and development.Minimum of 4 years of experience in IT management, with a focus on the hospitality or retail industry.Excellent problem-solving skills and the ability to work under pressure.Experience with Microsoft 365 and cloud-based solutions.Ability to manage projects and external vendors.Interest in hospitality, events, and luxury goods.
If you're a tech-driven leader looking for an exciting new challenge in hospitality IT, we'd love to discuss this opportunity with you! ....Read more...
Project Engineer
Role Specifics
- Availability: 1 experienced Project Engineer.
- Location: Office-based, Poole.
- Salary: £30,000 - £34,000 (DOE).
- Working Hours: Monday to Thursday 08:30 to 17:30, Friday 08:30 to 16:00 (40 hours per week).
- Holiday: 20 days plus Christmas Shutdown and UK Bank Holidays.
- Benefits: Group life cover, annual occupational health surveillance, EAP, and eye-care vouchers for relevant staff.
Role Summary
Reporting to the Operations Manager, you will be responsible for coordinating and executing a variety of projects where custom lifting equipment is designed, manufactured, and proof load tested. Projects span across the nuclear, renewables, oil and gas, and offshore industries worldwide.
Candidate Requirements
- Experience using an ERP/MRP system (essential).
- Exceptional relationship management skills to liaise with customers, suppliers, and stakeholders.
- Strong attention to detail with the ability to multitask across several projects.
- Self-starter with the ability to prioritise and manage workload to meet project schedules.
- Confident in interpreting drawings, customer specifications, ordering materials, and preparing project documentation.
- Excellent verbal communication skills, capable of professionally communicating project obstacles.
- Team player able to work in a fast-paced environment.
Primary Responsibilities
- Achieving project milestones and deadlines.
- Fulfilling projects to customer specifications.
- Creating parts and BOMs in the ERP system.
- Purchasing materials and consumables.
- Preparing project documentation for customer approval.
- Coordinating and managing third-party suppliers.
- Conducting quality inspections at key project stages.
- Marking, tagging, and assembling project lifting products.
- Assisting in packing and loading complex lifting products.
- Supporting the Operations Manager with ad-hoc office and factory duties.
How to Apply?
Please click the apply button, or if you do have any questions please contact liam.nother@holtengineering.co.uk....Read more...
Job Title: F&B Manager – New Opening - ScotlandSalary: up to £75,000 Fixed term contractLocation: ScotlandI am currently recruiting for a F&B Operations Manager for this new opening in Scotland. My client is looking for someone who has high volume F&B experience and has worked on new opening projects. As F&B Manager you recruit, train and develop a fantastic team and ensure the smooth running of the F&B project. About the position
Fixed term contractRecruit, manage and train staff to the highest levelTrain the team in inventory, budgets, and financials to meet venue targetsOversee the preopeningCreate an events calendar and coordinate with PR partnershipsManage the F&B development Set up H&S procedures
The successful candidate
Experience as a F&B Operations Manager a mustHigh volume experience would be beneficialA strong understanding of operations, forecasting and budgetsMust have preopening experienceA high level of customer serviceHave a can-do attitude and be willing to go the extra mileStrong knowledge and a passion for food and drink
If you are keen to discuss the details further, please apply today or send your cv to ed@Corecruitment.comGet social…….http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment....Read more...
(MUST LIVE VERY CLOSE TO THE VENUE – RELOCATION ALLOWANCE)About the Venue and Company A new opportunity has arisen for an experienced Senior General Manager with a strong multi-site hospitality background to oversee a business in Devon. The successful candidate will manage four venues, including a busy food pub, a large restaurant, a beachfront bar, and a holiday park. Experience in managing restaurants, bars, events, and bedrooms is needed. The Senior General Manager role will involve working closely with the Director in this family-owned business, offering an excellent opportunity to make an impact across the portfolio. Full table service, fresh food, and rooms experience are a bonus.This is a hands-on, dynamic position, with evenings, weekends, and school holidays being the busiest times. The Senior General Manager will lead and mentor the existing operations teams across a variety of seasonal businesses, all within walking distance of each other.Senior General Manager
You will be overseeing and working alongside the venue managers and operations teams, reporting directly to the owners and Directors.Full P&L and operational accountability reporting to the directors.You will be responsible for operational standards, maintenance, HR, training, individual site management, customer feedback and financial performances
The Ideal Candidate
To be successful in your application you will have been a Senior General Manager/Multi site Manager for more than 3 years with experience at General Manager level running more than one site in your career, strong fresh food pub experience is essential, and rooms is a bonus!!
Keen to hear more, pop me your cv Stuart Hills OR call 0207 790 2666....Read more...
