Customer Operations Manager Jobs Found 195 Jobs, Page 8 of 8 Pages Sort by:
Contact Centre Manager - Projects
Job Description:. Our client, a pensions provider, is recruiting for a Contact Centre Projects Manager to join their team on a 9 month fixed term contract basis (hybrid working model). The successful candidate will drive the optimisation of contact centre systems and processes, with a particular focus on telephony and customer contact technologies. Skills/Experience: Proven experience in a contact centre management or telephony projects role. Strong understanding of contact centre systems and networking technologies. A proactive and analytical approach to improving service and technology use. Strong communication skills, with the ability to engage across technical and non-technical teams. Experience managing supplier relationships and delivering cost-effective solutions. Core Responsibilities: Managing the contact centre's telephony systems (including IVR, call recording, call routing). Leading the review and implementation of best practice in contact and call management processes. Collaborating with vendors and internal stakeholders on upgrades and enhancements. Monitoring system usage and operational performance metrics. Delivering training and supporting staff on system usage and optimisation. Managing costs and identifying efficiency savings in telephony operations. Staying up to date with trends in contact centre technologies and innovations. Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy. Job reference: 16125 To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes. By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy. Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. INDCAS ....Read more...
Premises Support Apprentice
The Premises Support Assistant has the following core duties: Jointly responsible with the Premises Assistant for daily maintenance and facilities tasks in and around the school premises, providing assistance when requested by staff to set up rooms, move equipment, clean up after pupil illness or accidents etc. and generally facilitate the smooth running of the daily operations Security of the school premises, ensuring all doors and gates are locked at the appropriate time and completing a security sweep of the property before locking up each evening To cover lettings of school premises as appropriate whilst on duty, including opening and locking up and general supervision to ensure that the premises are left in a clean and tidy condition at the end of the letting Supporting the set up or clearance of rooms for out-of-hours functions, either during the week or occasionally over the weekend Undertake internal health and safety checks and keep the grounds clear and safe for play or general movement of pupils, staff, parents or visitors Act as a key Response Person/Fire Marshall in case of Fire or Emergency, assisting with the safe evacuation and liaising where necessary with the emergency services To carry out such minor maintenance work and repairs that do not require the employment of a contractor Working with the Premises Assistant on larger jobs requiring greater manpower and cover for the Premises Assistant's duties and responsibilities when he is absent, which will include working alternative work patterns as required Liaison with maintenance contractors visiting the school to complete essential work During school holiday time, additional focus is placed on larger project improvement works, classroom refurbishment, decorating, grounds repairs etc. To undertake such cleaning tasks as required, for example, toilets Whilst on duty, to liaise with any cleaners to generally oversee the standard of cleaning throughout the buildings, as necessary, to maintain standards. To keep the Facilities Manager informed if cleaning standards have not been achieved. To remove graffiti as required To notify the Facilities Manager if stocks of cleaning and allied materials are running low. To restock towels, soap and toilet paper in toilets, washrooms, classrooms with sinks, etc. To be responsible, within reason, for the removal of simple toilet blockages To assist in ensuring an efficient porterage service, to include the receipt, transporting and storage of goods that have been delivered to the site and the movement of all furniture and equipment. To undertake any other lifting tasks required by the school To ensure that playgrounds, paths and driveways are in a satisfactory condition. Snow clearing and salting as required. Deal with the results of vandalism, advising the Facilities Manager on any necessary preventative measures or repair work Remove graffiti where possible from all areas, windows and other surfaces as required To undertake training/attend courses as appropriate to carry out duties in a safe and efficient manner To ensure duties are undertaken in accordance with Health and Safety Legislation and to wear protective clothing as required Training:You will receive training, which equates to approx 20% of your working hours e.g., 1 day per week. Training will include sessions that are mostly online using video conferencing. Training consists of group training sessions, workshops and one-to-one coaching sessions. Training modules include: Support FM services in accordance with legislation Health and safety risks and hazards Customer service Sustainability Soft FM services Hard FM services Gather FM-related information for improvements Front of house Maintain on competency in FM Support FM projects Upon completion of your apprenticeship training, you will achieve: Facilities Services Operative Level 2 Standard Certificate in Principles of Facilities Services Level 2 Functional skills in mathematics, Level 1 and 2 (if applicable) Functional skills in English Level 1 and 2 (if applicable) Training Outcome: There is the potential of gaining a permanent position at the end of the apprenticeship. Employer Description:Our mission at Colham Manor is to inspire children to achieve more than they ever believed possible. We want every member of our school community to be both supported and challenged to be the very best they can be. Through our high-quality learning experiences and curriculum, we look to educate the whole child so that they are able to thrive in a rapidly changing world, providing a world-class education for the future. Colham Manor is a unique school where we truly believe that there are no barriers to success; just hurdles that can be navigated with the right support, drive and determination. We believe that team work, collaboration and community spirit are vital ingredients to any success. We believe strongly in the team around each individual child; with parents, the school and other organisations all working together. Equality is core to the school's ethos and values.Working Hours :Working hours: Shift-based (does include split shifts) between: 8am - 6pm, Monday to Friday. Applicants must be prepared to work some evenings/weekends if required.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Physical fitness ....Read more...
Apprentice in Corporate Administration
Support day-to-day administration: data entry, document management, diary reminders/responses, and general record-keeping Design and development of high quality, visually striking documentation: reports, training slides, presentations and online marketing materials Support our IT administrator in basic troubleshooting and system maintenance Handling internal/external calls and correspondence, Assist office management and housekeeping as directed to ensure a welcoming, tidy office and positive visitor/staff experience Coordination of meetings, conferences, and appointments Collaboration across teams to ensure seamless communication Support execution of corporate projects e.g. facilities, marketing Contribution to the improvement of process and efficiency under our Quality Assurance practices Help research relevant areas to feed into drafting items such as policies/procedures and company communications Stay proactive and adaptable to tackle diverse tasks There may also be the opportunity to support our accounts function, where requested.Training: Level 6 Chartered Manager Apprenticeship Part-time course attendance (1 day a week) plus in-office role training in a wide range of skills via exposure to various aspects of our business, enabling your professional growth Weekly Mansfield Campus attendance Training Outcome:We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth across the corporate function and delivering exceptional client service. Could this be the environment for you to grow? Are you a proactive and organised individual looking to kickstart your career in administration? We're excited to offer a fantastic opportunity to join our small, close-knit team. You will be trained in a wide range of skills via exposure to various aspects of our business, setting the foundation for your professional growth. We seek an individual who can thrive in a deadline driven, quality conscious environment and is eager to learn. This is a rare opportunity for growth and progression into a corporate position within a company that values diversity and inclusion. We offer real potential for the right candidate to move into more senior roles following a grounding within the administrative team. The role starts at entry level, with full training on top of course study time and offers scope to develop your professional skills and knowledge across our disciplines.Employer Description:We are a forward-thinking, growing SME operating from the vibrant East Midlands region, offering construction consultancy services and providing our employees a dynamic, inclusive atmosphere where they can thrive and contribute to our collective success. We do not employ ordinary administrators here – your role will be varied and allow for continuous development within a rapidly growing firm. With strong sustainability credentials and a commitment to making a positive impact, we recognize the importance of a strong administrative backbone to keep our operations running smoothly. We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth and delivering exceptional client service.Working Hours :Monday to Friday 9.00am – 17.00pm (half an hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Ability to priortise deadlines,Self-motivated, proactive,Trustworthy, discrete,Artistic flair in documents,Sustainability awareness ....Read more...
Field Resource Foreman
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager. OTHER SKILLS AND ABILITIES: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Level 2 Facilities Operative Apprenticeship - Northwood School
Security of Premises To have overall responsibility for the supervision of the school premises including: Locking and unlocking the premises. Ensuring community users sign the Lettings sheet. Carrying out security checks, including the site perimeter and frequent patrols of the school’s grounds. Operation of fire, security systems and all weather pitch. Operation of boilers for heating and hot water. Responding to emergencies affecting the school premises. Attention to security is very important to ensure there is no unauthorised access during the hire period. Other Janitorial and Support Duties To be proactive in maintaining excellent cleaning standards in both designated areas and those required in support of the Premises team. To carry out maintenance tasks, such as minor repairs and painting. Moving furniture as requested, within Health & Safety guidelines e.g. setting out and clearing away chairs and tables, or moving water urns. Cleaning floors and other communal areas as requested by the Premises Manager. Ensure any Health & Safety issues are reported to the Premises Manager or Operations Director. Ensure safe working practices and the correct use of plant and equipment at all times. Safe storage of all cleaning and COSHH materials. Contributing to risk assessment. Other duties arising from the use of the school site Premises General Carry out emergency cleaning duties which may arise. To carry out related Premises maintenance, such as descaling of taps, flushing toilets, litter picking, setting up chairs/tables, 3G Astro Turf maintenance. Where necessary ensuring that main entrances and paths are clear of snow or ice by applying salt. To maintain a highly visible, friendly and approachable presence during lettings. Trouble shoot problems as they arise. Customer Care To carry out your duties in a polite, efficient and cheerful manner building relationships with regular users. To treat students, parents, staff, visitors and contractors with care, consideration and courtesy in accordance with the school’s ethos and values. To promote a favourable image of Northwood School to all building users. To present high standards of personal appearance in accordance with the school’s ethos and values. Environment To demonstrate good environmental practice (such as energy efficiency, recycling and waste reduction) in exercising the responsibilities. Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Thursday: 1:00pm to 9:00pm (30 mins break) Friday: 1:00pm to 9:00pm (30 mins break) Saturday: 8:00am to 6:00pm (30 mins break) Sunday: 8:00am to 6:00pm (30 mins break)Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness ....Read more...
Project Support Officer
About YouAre you a strong administrator?Do you like to help people feel connected?Can you use your communication techniques to help us deliver our objectives? If so, read on......You will provide effective front line customer care and support. To deal directly with customer enquiries, giving help and advice as appropriate.You will undertake desktop research information for subsidence claims and reported surface hazards and forward this to the Principal Project Manager in order to determine liability of all new claims and incidents. Using your expertise and knowledge, you will set out, maintain and report progress on the teams’ project plans and programmes.To support the teams you will compile orders (i.e. fencing, services searches, investigation and treatment works) and correspondence on behalf of Project Team Members. You will liaise with contractors on behalf of the Project Team.Above all you’ll be self-motivated with excellent communications and engagement skills, with experience of managing customer and stakeholder expectations with the ability to remain calm to provide customer confidence and trust.You will gain valuable project support experience with a varied day, every day. Speaking with a range of people across the UK coalfield you will understand and learn the issues arising from historic coal mining operations. About The RoleYou will answer customer queries regarding coal mining related issues which include answering the hazard line and logging incidents for subsequent investigation. You will undertake desktop research to determine at an early stage whether the Mining Remediation Authority may be responsible for any damage.You will draft and issue communication documents to stakeholders on behalf of the project management team. This includes the correct filing of these documents on the local project management system.Working collaboratively with other Mining Remediation Authority departments, you will provide administrative and technical support to the project management team in dealing with coal mining related issues from conception to project closure. This will include, raising orders and payments to contractors and stakeholders alike.The role needs you to actively promoting the organisations equalities, diversity and inclusion ethos through messaging, products and events. We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!To find out more about the role, take a look at the job description. Role location: Hybrid working (on average 2 days working out of our Mansfield office) Schedule:Application closing date: 20th July 2025Sifting date: 21th July 2025Interviews: w/c 28th July 2025(If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)Security:Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.About Mining Remediation AuthorityOur benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.Experience our values-based recognition scheme that celebrates your contributions.Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.Embrace flexible working arrangements tailored to your needs.Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).Get support to further your professional qualifications and payment for one annual professional subscription.Access a free, confidential Employee Assistance Programme to support your well-being.Unlock exclusive employee discountsEnsure your well-being with an annual health check and receive £15 monthly towards well-being activities.Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.Working with us:We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview.With a genuine commitment to flexible working, we believe that work life balance is incredibly important.Who we are:Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas.We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution.We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050.We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.Equality, Diversity and Inclusion: As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community.We want to recruit you based on your skills and experience, and not the colour of your skin, where you come from, or who you share your life with. What’s important is that you can carry out your role effectively. That’s why, when you submit your application to us, we remove all your personal data before the hiring manager reviews your details. If you are successful and you join us, you can be confident that this is because we trust that you will be successful and can make a difference. By continuing to improve our diversity, we continue to improve our knowledge and innovation and live our values of being trusted, inclusive and progressive.If you have the skills and experience that we are looking for, but you require an alternative application form or other reasonable adjustments to apply, let us know. You can get in touch by email at Recruitment@MiningRemediation.gov.uk or give us a call on 01623 637000. ....Read more...
Helpdesk Analyst
The successful candidate will be responsible for supporting customers and colleagues with project support queries relating to internal IT issues or product support / delivery for our customers. This is a junior role and has great potential in a vibrant environment to move up. You will continue to add to a dynamic knowledge base of technical solutions, to ensure that the customer's and organisation's IT infrastructure are as efficient and productive as possible.HOURS OF WORK Your shifts are allocated across the team evenly and will be shared upfront on a 4 week basis and cover weekends and bank holidays. On average 37.5 hours per week, the hours of 8am to 8pm Monday to Saturday and 10am to 5pm on Sundays across the team. Also, with 45 minutes for lunch.Weekend working is included in the shifts but EIT are happy for Helpdesk Analysts to swap shifts with each other, to accommodate special occasions or to be flexible around working hours.Christmas Day, Boxing Day and New Year's Day are Bank Holidays and are classed as days off for all staff. Typical Shifts are: (Subject to change) Early Shift: 08:00 to 16:15 with a 45min lunch break.Late Shift: 11:45 to 20:00 with a 45min lunch break.Sunday Shift: 09:45 to 18:15 with a 45min lunch break. KEY RESPONSIBLITIESYou will: Assist and direct staff and / or customers where support tickets are raised.Support projects team with customer IT projects, including preparing IT equipment, EPOS and other scripted functions, to prepare equipment for live customer projects for our blue-chip client base.Identify and implement, where requested by management, any necessary technological advances for enhancing business products and services.Maintain and update existing products and services and provide documentation to support and educate employees and customers in said use where applicable.Support and maintain software and hardware used in the organisation's day-to-day operations and services.Provide an excellent level of service to our customers, being professional and courteous at all times. In addition to the above there may be other duties to carry out in relation to business/customer operational needs as and when required by your line manager to include supporting the warehouse and projects team at busy times and when the helpdesk is not busy. The role will require you to provide excellent levels of service to both internal staff and external customers.KEY REQUIREMENTS High school education or higher education preferred or, and some helpdesk / project support experience.Demonstrates a desire and aptitude to learn new skills and work on automated systems.Self-motivated, confident and hard-working individual.Strong organisational ability and time management skills.Must be able to work and communicate effectively with both IT Professionals and customers alike and have the ability to adapt communication based on the audience's technical or non-technical ability.Possesses an ability and desire to work in a dynamic, fluid, fast-paced environment.Ability to work on multiple projects simultaneously, yet bring closure to all in a timely manner, as and when required.Good verbal & written communications and interpersonal skills.Must possess excellent problem-solving skills-the ability to logically and systematically identify and resolve issues.Ability to read and interpret technical documentation and procedures.Broad knowledge of common software packages including all Microsoft Office products including good knowledge of Windows / MAC. SALARY AND BENEFITSThe successful candidate will be rewarded with the following: Salary based on £19,500 - £24,000 per annum.Discretionary bonus potential at year end.28 days' annual leave (inc bank holidays) - Xmas Day, Boxing Day and NYD closed so holidays.Group Stakeholder pension following a successful trial period. All applicants must be eligible to live and work in the UK, and due to the nature of our business have a clean driving licence and credit/criminal history. Blue Scorpion Limited and European Information Technology Limited are an equal opportunities employer. ....Read more...
Advanced Engineering Fitter Technician Apprenticeship
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: We are recruiting for an Engineering Fitter Apprenticeship to join our successful team, dedicated to delivering a top-notch service. The enthusiastic candidate will be based at our Nottingham site. During the apprenticeship, you will become proficient in reading and interpreting CAD drawings, planning your work with the right tools, equipment and resources to complete the task. You will develop your problem solving and fault diagnosis skills alongside following the high quality, health and safety standards in place. Primary Responsibilities: Component Production and Assembly: Produce complex high-value, low-volume components, or assemblies either in full or part using specialised machines, equipment, or systems as per the required specifications Component Refurbishment: Refurbish components by interpreting drawings or specifications, planning the work, and ensuring they meet quality standards Quality Assurance: Check work against quality standards, make necessary adjustments, and ensure components or assemblies meet required specifications Work Area Preparation: Prepare the work area for subsequent tasks by ensuring equipment meets operational standards Drawing Interpretation: Accurately interpret and follow technical drawings, diagrams, or specifications for component or assembly requirements Work Planning: Plan work activities, including resource allocation, equipment, and tooling requirements Component Manufacture: Produce individual components and refurbish as needed Assembly Operations: Assemble components to create equipment, machines, or systems either fully or partially Problem-Solving: Identify and resolve issues with components or assemblies including fault diagnosis Completion and Handover: Hand over completed components or assemblies, including proper storage and commissioning Work Area Maintenance: Reinstate work areas and maintain equipment Continuous Improvement: Contribute to the continuous improvement of component production or assembly processes Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation Nottingham College Your training course Engineering fitter Equal to Level 3 (A level) Course contents Level 3 Engineering Fitter apprenticeship qualification Training will be delivered one day per week, term time, and is based at The Highfield site and facilities are in creation to enrich the student experience, developing them with the necessary skills using industry recognised equipment to ensure the apprentice receives training closely matched to the employer’s and industry.Training Outcome:If successful in completing the apprenticeship, there may be an opportunity for the apprentice to remain with SGS as a permanent member of our highly skilled team as a Calibration Engineer. The apprentice may also wish to consider further studies, taking skills, knowledge and experience to the next level. Our past apprentices have all progressed with SGS, now taking on roles such as Laboratory Manager.Employer Description:We are recruiting for an Engineering Fitter Apprenticeship to join our successful team, dedicated to delivering a top-notch service. During the apprenticeship, you will become proficient in reading and interpreting CAD drawings, planning your work with the right tools, equipment and resources to complete the task.Working Hours :Monday to Friday. Typically Monday - Thursday, 6.30am to 3.30pm, and Friday,6.30am to 11.00am. 38.5 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Creative,Initiative,Patience ....Read more...
Horticulture and Habitats Apprentice
You will be trained in all aspects of habitat maintenance, to include: To consult with the Habitats Team Leader and team on a day-to-day basis, to ensure the park is maintained in a clean and tidy condition. Tasks may include – mowing, strimming, planting, weeding, pruning, mulching, sweeping and other such related landscape maintenance related tasks. Assisting with work in all areas of the park, dealing with animal enclosure landscape maintenance and development or other related tasks as required. To ensure all equipment under your control is kept in good working order, is well maintained and ensuring its safe return after use. Assisting with work in all areas of the park, dealing with any other horticultural or related tasks as required. To be aware of all facilities, exhibits and special events that are ongoing or taking place within Marwell Wildlife. Identify and assist with maintenance of the departments machines in your care and ensure that machinery is operated in accordance with Health and Safety Regulations, park and departmental instructions. To assist in the undertaking of any other duty deemed reasonable as required by the Habitats Team Leader and Animal Operations Manager. Identify with and contribute to Marwell Wildlife Brand Values, mission and charitable objectives. Human Resources Attend designated college sessions and complete all assignments and assessments required to attain the Level 2 qualification Attend company specific formal & informal training as required Health & Safety Adhere to Health and Safety policies and procedures, identify hazards and operate by appropriate risk assessments and in the event of any Health and Safety problem, immediately refer to Habitats Team Leader. Check work areas for potential hazards Learn & maintain an understanding of emergency procedures - practice and enact as required Communications, eduction and public awareness Participate in education, media and marketing initiatives as required Engage guests informally during course of duties Basic understanding of health and safety requirements Full driving licence valid for the UK due to the use of park vehicles and for insurance purposes. Desired Personal Qualities Flexible approach to work and the ability to adapt in a changing environment, to meet the requirements of the situation Considerate working manner, operating thoughtfully of guests, colleagues and the environment you are working in Reliable and conscientious Ability to work well both in a team and alone Ability to follow instructions, paying close attention to detail Genuine interest, enthusiasm and appreciation of horticulture Training:Day release during term time to Sparsholt College.Training Outcome:A good grounding in horticulture will allow you to progress within the industry.Employer Description:As an action-oriented conservation charity, Marwell Wildlife’s passion is to connect people with nature. Through enthusing people about the wonders of the natural world we’re certain they’ll share our passion to conserve it. Our success relies on two key things. The impression we create through our 140-acre zoological park, Marwell Zoo, with its wide array of tropical and endangered species and the family of talented people we employ who share our interests and bring our vision to life.Working Hours :Monday - Friday between 8am-4.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Team working,Initiative,Physical fitness,An interest in horticulture ....Read more...
Warehouse Clerk
JOB DESCRIPTION This position is responsible for providing administrative support to the distribution center. Duties include, but are not limited to, general clerical, receptionist and project-based work. Must project a professional company image through in person, phone and electronic communications. Serves as a liaison between the warehouse and operations Responsibilities Logistics Coordination Schedule all outbound LTL pickups, inbound deliveries for the Fenton DC. Communicating with the DC Manger and Warehouse Supervisor on a daily basis regarding problems or special situations that occur, esp. issues with product availability and backorders. Maintain correspondence with truckload brokers for the best rates and dates for shipping high-volume orders and transfers. Communicate scheduled pickups with the management team to prepare loads for pickup. Follow-up with key Accounts (Home Depot, Lowes) on missed pickups. Utilize vendor transportation links to schedule pickups including Home Depot, Lowes, Grainger, Sears/Kmart, True Value, Tractor Supply etc. Work with Export department to setup container pickups Distribution Center Administrative Support Daily use of copy, fax/scanner, and printers. Work proficiently within the Microsoft Office suite of products (i.e. Word, Excel and Outlook) and business software (SAP). Maintain spreadsheets for tracking data in a variety of reports. Process all inbound and outbound paperwork daily. Communicating with Distribution Manager on operational problems. Provide support for various projects and lean initiatives. Track daily productivity numbers for all associates on the floor. Handle all data entry for inbound and outbound shipments for the Fenton DC Inventory Management Correspond with Pacific DC on daily inbound loads of inventory. Complete all data entry for inbound loads from Pacific DC. Complete all data entry for inbound and outbound loads. Correspond with the warehouse floor on any inventory errors/issues and perform data entry as needed. Correspond with the Pacific DC and Pacific Production on inventory needed to complete orders, etc. Customer Service Communicating on a daily basis with Customer Service on various shipments that need to leave the Distribution Center. Sending back orders for changes that need to be made. Handle inbound calls on product availability, allocations on Hot orders and backorders for on time delivery. Checking emails frequently for new situations with customers and deliveries to achieve timely solutions. Requirements High School Diploma or GED 1 to 3 years of experience in related field. Work proficiently within the Microsoft Office suite of products (Word, Excel & Outlook) and business software (SAP). Previous experience in a manufacturing/warehouse setting is preferred. Ability to calculate and solve basic math equations. Ability to apply principles to solve practical problems. Ability to handle confidential information. Ability to deal with a variety of variables in situations with limited standardization. Ability to interpret a variety of instructions furnished in written, oral or schedule form. Ability to write business letters, summaries and reports. Ability to use and maintain fax machines, copiers and printers Strong interpersonal and communication skills About DAP DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world. At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/ DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Purchasing Apprentice
1. Perform general office administrative tasks, which include checking/processing order acknowledgements, shipping paperwork, confirming prices, products, and delivery dates, which include reporting any discrepancies back to the order originator. 2. Maintain data summarising currency requirements and cash flow, as well as estimated times of delivery for use by other departments of the management team. 3. Setting up stock codes and specification sheets on the group IT System. 4. Assisting the Purchasing Manager with processing/confirming orders for sale/transfer of inventory between other companies and sites within the Group. 5. Arranging artwork proof confirmation for new stock codes and saving them onto the system. 6. Consult with freight forwarding partners to maximise supplier efficiencies, ensuring on-time shipment and arrival of containers. 7. Update purchase orders and maintain container import records to track orders and shipment progress, communicating to warehouse and sales. 8. Creating warehouse receipts of intake stock onto the system upon of documentation receipt. 9. To assist in stock discrepancies 10. Communication of non-conformances throughout the department 11. Make use of business systems to maintain activities/tasks allocated to each purchase order to ensure on-time and in-full deliveries. 12. To provide cover for other members of the Purchasing team, as appropriate. 13. Data gathering to assist in purchasing project work. 14. Any other responsibilities commensurate with the nature of the role.Training:At Leeds City College, an apprentice spends 20% of their normal working hours in ‘off-the-job’ training – this can take place weekly, monthly or in one concentrated block of time. As an example, if an apprentice was working 35 hours a week, they would spend 7 hours a week on ‘off-the-job’ training. You will have access to a Personal Tutor who comes to see you at our premises in Sherburn-in-Elmet. In addition to the support from college, you will go through the Cromwell Curriculum - an internal induction programme aimed at providing you with the knowledge and skills you need to progress in your career with us.Training Outcome:Starting as a Purchasing Apprentice is the perfect foundation for a career in procurement. As you develop skills in supplier management and order coordination, you could progress to roles such as Purchasing Assistant or Junior Buyer, gaining more responsibility in sourcing and cost management. With experience and training, opportunities to become a Purchasing Coordinator or Buyer open up, allowing you to take a more strategic role in procurement processes. With years' experience, you could move into managerial positions, overseeing purchasing operations and supplier relationships, shaping the success of the business.Employer Description:Founded in 1983, Cromwell is dedicated to the manufacturing, sourcing, and distribution of products aimed at fostering the preservation, capture, and containment of resources, waste, and recyclables throughout the UK. Our people embody resourcefulness, constantly striving for improvement in all aspects. A Cromwell individual epitomizes passion, positivity, persistence, resilience, and enthusiasm, the core of our Culture of Excellence. What you can expect from Cromwell as your employer: - Open, and honest communication. - We will value your feedback and use it to make decisions that benefit everyone. - A welcoming and productive working environment. - Regular opportunities for personal development. - Clearly defining responsibilities and holding everyone to our standards. - Recognition through a profit share scheme. What Cromwell can expect of you as a team member: - Communicate openly and honestly. - Provide constructive feedback to help improve the company. - Contribute to a welcoming and productive atmosphere. - Actively engage in personal development opportunities. - Take ownership of responsibilities and uphold company standards. - Strive for excellence to earn recognition and profit share.Working Hours :Monday to Friday 9am to 5pm with 30 minute lunch. No evening or weekend working. Flexible hours available.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Accuracy,Confident telephone skills ....Read more...
Holcim - (Hulland Ward) - Level 3 Electrical Maintenance Engineering Apprenticeship
Why should you want to work at Aggregate Industries? We offer: A structured apprenticeship program in electrical engineering with a blend of practical and theoretical learning A clear pathway for career progression within Aggregate Industries and the wider Holcim Group The chance to work on projects at the cutting edge of construction industry innovation An opportunity to contribute to the company's sustainability goals and make a positive impact on the environment A supportive, inclusive, and collaborative working environment New Opening: Electrical Apprenticeship We are excited to open applications for our Electrical Engineering Apprenticeship program, designed to nurture the next generation of electrical engineering talent. This role offers a unique blend of on-the-job training and academic learning, providing an excellent foundation for a successful career in electrical engineering within the construction industry. Based in our state-of-the-art facilities, this is a golden opportunity for individuals passionate about engineering, innovation, and sustainability. Apprenticeship Overview: Engage in comprehensive training programs combining hands-on experience with academic learning Work alongside experienced professionals to gain practical skills in electrical engineering Participate in projects focusing on innovation and sustainability in construction materials and practices Support the engineering team in designing, testing, and improving industrial processes and equipment Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency Typical Placement can include: Learning the principles of engineering both academic and practical Repairing and maintaining electrical equipment Following all relevant Company, Health and Safety & Quality procedures and processes Repairing and maintaining electrical equipment Installing/altering and repairing electrical distribution and cabling Assisting work managers with electrical problems at their sites Reporting any unsafe plant or operations to your line manage Training:Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including: Advanced Manufacturing Engineering Practical Foundation Training – in year 1, in 6 week blocks to include 4 weeks at Make UK and 2 weeks in company Advanced Manufacturing Engineering Workplace Competence Training - in years 2 to 4 in company Level 3 BTEC Diploma in Advanced Manufacturing Engineering Development Knowledge - in Years 1, 2 & 3 on block release to Make UK In house training in line with your requirements Further qualifications deemed necessary by your employer On completion of your studies and End Point Assessment (EPA), you will achieve your full apprenticeship certification that will prove competence as a Level 3 Engineering Technician.Training Outcome:Your future is yours to dream and develop. Holcim offers opportunities to progress into being an electrical maintenance engineer, then potentially onto being a team leader, manager and even beyond. The opportunities can spread from the site you start at to any site within the Holcim Group.Employer Description:Aggregate Industries UK, now called Holcim UK Ltd, is at the forefront of innovation and sustainability within the construction and building materials sector. Our dedication to safety, inclusivity, and providing top-tier service sets us apart. For those ready to make a real impact toward a more sustainable and efficient future, joining our team means becoming part of a movement aimed at reshaping the industry through decarbonization and advanced operational practices.Working Hours :Yr 1: Monday - Thursday, 8.00am - 4.30pm. Friday, 8.00am - 12.30pm (at Make UK).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Leisure Team Member Apprentice - Swimming required
If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. Please note you will be required to complete a swim test consisting of the below as part of the interview process. Jump/dive into deep water Swim 50 metres in no more than 60 seconds Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds Surface dive to floor of pool (deepest part) Climb out of a swimming pool unaided by ladders/steps and where pool design permits While learning with GLL you will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete as well as completing the following qualifications throughout the length of your apprenticeship: National Pool Lifeguard Qualification (NPLQ) STA Award in Teaching Swimming STA Certificate in Teaching Swimming Level 2 Gym Instructor Your role and apprenticeship will include: Customer Experience: Understanding the services and products on offer to assist with customer questions, queries and complaints Support the centre to deliver swimming lessons where required (qualification dependant) Sharing knowledge with customers on the role exercise plays in health and wellbeing Conducting customers' gym inductions and health screening where required (qualifications dependent) People Experience: Supporting GLL's visions and values Attend and participate in all apprenticeship workshops, meetings and reviews Ensure all training and qualification deadlines are met in agreement with your tutor and manger Keep up to date with trends and developments in the leisure industry Business Performance: Having an understanding of GLL and its position in the Health & Fitness Industry Understanding the performance of the centre(s) that you are working in and the factors that can affect performance Operations Performance and risk management: Supporting the centre to open and close the building Supervising and lifeguarding customers in swimming pools Setting up and taking down different types of equipment for activities Cleaning and maintenance of different areas of the centre Personal Effectiveness and Development: Demonstrate equality, inclusion and diversity in behaviours and actions Attend all monthly workshops and progress meetings as per your apprenticeship standard GLL has a great range of benefits for its employees: A Values driven organisation with learning & development to support career development Discounted gym membership for you and your partner Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days & Buy A Gift 20% off GLL spa experience treatments and associated products Ride to work scheme Free eye tests and discounted glasses Good Pension schemes Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria Health assurance We are an inclusive employer. We seek and welcome diversity in our teams At GLL, you will be working towards a Leisure Team Member Level 2 Apprenticeship Qualification over the course of 15-months.Training:Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK's largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island. As a staff owned business, we ensure all our people are paid fairly and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.Working Hours :40-hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Leisure Team Member Apprentice - Swimming Required
If you are interested in starting a career in the leisure industry as a lifeguard, fitness instructor or swimming teacher, this is a great opportunity to achieve qualifications and develop your skills while gaining real world experience. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. Please note you will be required to complete a swim test consisting of the below as part of the interview process. Jump/dive into deep water Swim 50 metres in no more than 60 seconds Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds Surface dive to floor of the pool (deepest part) Climb out of a swimming pool unaided by ladders/steps and where pool design permits While learning with GLL you will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete as well as completing the following qualifications throughout the length of your apprenticeship: National Pool Lifeguard Qualification (NPLQ) STA Award in Teaching Swimming STA Certificate in Teaching Swimming Level 2 Gym Instructor Your role and apprenticeship will include: Customer Experience: Understanding the services and products on offer to assist with customer questions, queries and complaints Support the centre to deliver swimming lessons where required (qualification dependant) Sharing knowledge with customers on the role exercise plays in health and wellbeing Conducting customers' gym inductions and health screening where required (qualifications dependant) People Experience: Supporting GLL's visions and values Attend and participate in all apprenticeship workshops, meetings and reviews Ensure all training and qualification deadlines are met in agreement with your tutor and manger Keep up-to-date with trends and developments in the leisure industry Business Performance: Having an understanding of GLL and its position in the Health & Fitness Industry Understanding the performance of the centre(s) that you are working in and the factors that can affect performance Operations Performance and risk management: Supporting the centre to open and close the building Supervising and lifeguarding customers in swimming pools Setting up and taking down different types of equipment for activities Cleaning and maintenance of different areas of the centre Personal Effectiveness and Development: Demonstrate equality, inclusion and diversity in behaviours and actions Attend all monthly workshops and progress meetings as per your apprenticeship standard GLL has a great range of benefits for its employees: A Values driven organisation with learning & development to support career development Discounted gym membership for you and your partner Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days & Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses Good Pension schemes Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria Health assurance We are an inclusive employer We seek and welcome diversity in our teams At GLL, you will be working towards a Leisure Team Member Level 2 Apprenticeship Qualification over the course of 15 months.Training:Leisure Team Member Apprenticeship L2 including Functional Skills in maths and EnglishTraining Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Level 3 Leisure Duty Manager apprenticeship once they have completed their Level 2.Employer Description:As a Charitable Social Enterprise and workers cooperative GLL has grown over the last 30+ years to become the UK's largest public leisure and libraries operator, managing over 375 facilities across England, Wales and Northern Island. As a staff owned business, we ensure all our people are paid fairly and in 2023 were awarded with Investors in People Gold status, whilst offering a range of meaningful careers and training for everyone in our local communities.Working Hours :39 hours per working week. Shift work including evenings and weekends. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills ....Read more...
Area Manager
My client is on a mission to make this speciality experience more affordable, digital, and convenient. In a world where everything’s moving online, we’re putting the human touch and personalization back at the heart of what they do. Think of us them as your friendly neighborhood revolution—with a modern, digital twist.They a small but mighty team, already rocking it in Berlin, Munich, and Hamburg, and they are gearing up to take over Germany. Now, they are looking for an Area Manager in Munich to join the Founding Team and help us make magic happen!What You’ll Do Lead the Charge: You’ll be the driving force behind our brand’s success in Munich, working directly with the Founders and City Manager. Their goal? To become the largest in the city by 2025!Own the Numbers: Take full ownership of the P&L for your area, steering financial activities, performance, and business strategy for multiple stores.Open Doors: Contribute to opening new locations, oversee daily operations (staffing, sales, customer satisfaction), and sometimes jump behind the counter to inspire your team and wow our guests.Project Planning Pro: Work with the Founders to create action plans that set us up for explosive growth.Team Champion: Organize and lead area meetings, bringing fresh ideas to the table and fostering a culture of open, honest collaboration. You’ll also build a strong succession plan so everyone can shine.Culture Ambassador: Share company initiatives, champion our values, and help create an environment that’s engaging, inspiring, and just plain fun.Continuous Improvement Guru: Meet and exceed quality objectives, come up with initiatives to make the customer experience outstanding, and always be on the lookout for ways to do things better. What You Bring 7+ years of leadership experience in retail F&B, ideally with a mix of chain experience at an international level. Experience in the speciality beverage world is a huge plus.Metric Mastery: You know the numbers inside out and can turn insights into action.People Whisperer: You’re experienced with performance management, benefits, and incentives—anything that helps build a winning culture.Travel Ready: You’re up for occasional trips to explore new locations and meet potential partners.Entrepreneurial Spirit: You’re solution-oriented, love building from the ground up, and aren’t afraid to roll up your sleeves and dive into whatever needs to be done.Creative Visionary: You spot growth opportunities, test ideas quickly, and aren’t afraid to fail fast—all while working within tight deadlines and budgets.Language Skills: you’re fluent in both English and German at a professional level. What We Offer Ambitious Team: Work side by side with their experienced Founders to build and scale an innovative lifestyle brand.Fun & Passion: Join a curious, diverse team that loves good food, regular team events, and a vibrant, welcoming culture.Industry Revolution: Be at the forefront of changing the game, making speciality experiences affordable and accessible to everyone. ....Read more...
Office Manager
Job Overview - Office Manager Contract: Full Time (4-day week considered) Salary: £29,000–£32,000 (depending on experience) Our client is a fast-growing clean energy company based in Totnes. We're passionate about creating a greener future and need a super-organised Office Manager to help our team and operations run smoothly. What You’ll Do: Admin Support: Help the CEO, HR, Sales, and Project Teams with day-to-day tasks. Office Management: Keep the office running well – supplies, phones, printers, and general upkeep. HR Admin: Handle employee records, assist with recruitment, and coordinate with our HR advisor. Social Media & Events: Post on Instagram/Facebook, support team events and marketing efforts. Internal Reporting: Make sure teams send in reports, help run team meetings, and follow up on actions. We’re Looking for Someone Who: Is organised, friendly, and great at communicating Can manage tasks independently and solve problems quickly Enjoys improving systems and supporting a busy team Likes variety and is flexible with changing needs Is passionate about clean energy and working with purpose What You’ll Need: Confident using Microsoft 365 Experience in admin and office support HR knowledge (recruitment, onboarding, etc.) Interest in social media and engagement Bonus if you also know: HubSpot CRM The renewable energy sector Typical Tasks Include: Managing the Director’s diary and meetings Organising team meetings and taking minutes Supporting the team with software and systems Managing the main email inbox and customer queries Posting on social media and responding to reviews Handling HR admin – onboarding, sickness, holidays Coordinating job ads, applications, and interviews Keeping the office tidy, stocked, and compliant Supporting the sales team with systems like HubSpot Mego Employment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary staffing. ....Read more...
Field Resources Supervisor
JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. The salary range for applicants in this position generally ranges between $71,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Administrative Assistant
Main purpose of the job: To provide comprehensive administrative support to a range of services across the organisation to meet the core business needs of the service (as deployed by the Team Leader and agreed with the Customer Service Operations Manager. Main Duties and Responsibilities: Under the direction of the Team Leader, to ensure that key administrative tasks assigned are undertaken and delivered as set out within the Service Level Agreement, meeting agreed timescales and frequency. To work within consistent business support and administration processes and To develop an understanding of the specific business support and administration needs of the service To develop an in-depth knowledge of legislative and statutory requirements of the service area To adopt systems and processes to meet operational needs of the team To adopt a flexible approach to working, and, respond quickly and effectively to peaks and troughs in service To develop an understanding of all business support hubs Specific job activities include:- Meetings Support – including room bookings, collation and distribution of papers, keeping record of attendance and taking minutes at key statutory, strategic and partnership meetings including conferences, Panels and professional meetings. Email Support – including monitoring team/group and duty inboxes, following up any actions as appropriate and responding within agreed timescales. To accurately record confidential information on the relevant IT systems including and run reports for the appropriate service area supported. To support the service area in relation to finance systems, invoicing and procurement, adhering to audit requirements and using specific systems etc. Provision of general administrative support to the service area including keeping track of up-coming events, on-line research and data returns, support for reporting and provision of performance statistics, preparation of legal bundles and contracts etc. Responsibility for collection and distribution of post received in either hard copy or electronic format and scanning as appropriate to ensure a paperless environment is in place Provision of general administrative tasks such as data entry, photocopying, faxing and managing both hard copy and electronic filing systems. Liaison with IT contractor and the Web Team, updating web content for their specific service areas. To support managers/professional staff in ensuring that their electronic diaries are kept up to date with visits, and are accessible to everyone in the team, enabling administrators to maintain up-to-date electronic team calendar. Cover reception areas and other customer focused duties as required to meet service needs and ensure appropriate levels of support is adhered to. Office Supplies - including reviewing stocks and supplies and placing relevant orders and liaising with Facilities on any specialist service requirements for which they hold the The postholder is expected to work on their own initiative, with appropriate advice and guidance from their Team Day-to-day workload will be assigned and managed by the Team Leader. The postholder will be required to adopt an effective and efficient approach to the delivery of the service to enhance outcomes of the service area, as well as consistent working practices and processes which maximise the use of new technology and efficiencies. The postholder will be required to undertake any other duties comensurate with the role and grading as directed and requested by the Team Leader. Essential Good numeracy and literacy skills NVQ Level 2 in Business Administration Experience in providing comprehensive administrative support, across a range of services and/or individuals Experience of managing electronic or hard copy filing systems Demonstrable organisational skills and the ability to organise and prioritise work to competing demands Experience and competence using IT and common business support packages including Word, Outlook, Excel, LiquidLogic, Capita, Child View and Business Objects (BOXI) as well as recognition of the importance of the effective use of ICT to deliver streamlined, efficient administrative tasks Ability to effectively produce a range of documents including letters and minutes of meetings Ability to accurately and efficiently input and maintain information on client contact and case work Ability to communicate in a manner which is easily understood and tailored to meet the needs of the Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy. Demonstrable experience of identifying/recognising potential problems, and taking appropriate action to meet the needs of the service Ability to think about alternative ways of doing things and being open to new work practices and responsive to change. Knowledge and understanding of supporting legislation and current best practice in relation to services. If interested, please submit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri) ....Read more...
Machining Technician Apprenticeship - Gerotor Design Studio Limited
Are you ready to kickstart your career in engineering and manufacturing? We’re offering an exciting opportunity for an enthusiastic and inquisitive individual, who has an interest in mechanical design and a pro-active, practical approach to work, to join our family-run business as a Machining Technician Apprentice. This isn’t your average apprenticeship. As part of our close-knit team, you won’t be just another employee, you’ll become an integral part of the operation. You’ll gain hands-on experience in precision machining, while also developing skills in design and software, giving you a well-rounded foundation in modern manufacturing techniques. We pride ourselves on nurturing talent and providing real responsibility from day one. You’ll be supported and mentored by experienced professionals in a friendly, collaborative environment where your ideas and contributions truly matter. Whether you’re just leaving school or looking for a fresh start in a practical, creative field, this apprenticeship offers genuine career development and the chance to grow with the business. The apprentice will follow the Machining Technician Apprenticeship Standard, which will combine on-job practical learning with classroom/workshop-based learning at Blackburn College. The successful candidates will be employed by Cogent Skills Services Ltd but will undertake all on-job learning with Gerotor. As a Machining Technician, you'll develop the technical knowledge and practical skills needed to produce complex and precision work by machining components. Components are machined from metal or specialist materials using conventional or CNC machine tools. Typical duties will include: In years 1 and 2: Setting up CNC machines to run pre-programmed production components Operation of CNC machines for manufacturing production components. Performing daily maintenance tasks on CNC machines. Component inspection & checking for conformance. Creating inspection reports. Creating fixturing and developing machining strategies (with help) for new components. Trialling machining strategies prior to production implementation Duties / tasks later in apprenticeship, with more experience and help from line manager: Assisting in the design of gerotor profiles and pumps. Use of CAD / CAM software for design and manufacture of components. Creating schedules and plans for manufacturing operations to meet customer requirements. Determining the need for further equipment / resources as the business expands. Developing own brand of pumps / solutions for various industries. In addition to the course content provided by the college, you will be trained how to use CAD and our own bespoke software for designing of pump components and how to transfer this to a CAM system for creating machining toolpaths. There is also the scope for conducting desktop simulations and analysis of fluid systems. This apprenticeship will provide you with a good all-round engineering knowledge and we are looking for someone with an enthusiastic and inquisitive nature, who has an interest in mechanical design and a pro-active, practical approach to work. Please be aware that the business location is Leyland and the college location is Blackburn. You will be expected to make your own travel arrangements to both site and college.Training:Qualification to be delivered: EAL L3 Extended Diploma in Machining (Development Knowledge). Apprenticeship Standard: Machining Technician. Training Provider: Blackburn College. Delivery model: Day release and location: day release at Blackburn College to complete the knowledge qualification throughout the duration of the apprenticeship. 4 days per week hands-on, on site at Gerotor Design Studio, with regular support and guidance visits from your Blackburn College assessor, plus independent end point assessment.Training Outcome:This role is part of our talent planning for the future and, for the right person, we are looking to continue to develop the Apprentice upon successful completion of the apprenticeship. Our business is growing and is evolving, so there is potential to gain permanent employment in the team, subject to performance, successful completion of the apprenticeship, and a role being available. Completion of this apprenticeship provides potential to progress to higher education (HNC, HND, Foundation Degree).Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready. We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :Monday to Friday, 8am – 4.30pm with 1 hour lunch break.Skills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working ....Read more...
Warehouse Operative
European Information Technology has been in the retail environment for over 15 years and has a vast portfolio of clients we work with. Our aim is to provide a service to customers meeting their IT needs generally, but also including Installation of network infrastructure, Point of Sale rollouts, Maintenance, Chip & PIN deployments, WiFi and IT procurement.About the RoleThe ideal candidate will be responsible for incoming stock into the warehouse, working from a shared mailbox and stock system.As a warehouse operative, you'll be responsible for all aspects of equipment coming in, tidiness of working environment, stock control and pick, pack and despatch of equipment in line with customer SLA's.Your actions will directly influence the efficiency and cost-effectiveness of the project so attention to detail and accuracy is a must.Reporting into the Warehouse Manager and Operations Director you will cover the day to day duties to support the team with all warehouse activity.The role includes: Ensuring all goods are picked from dispatched according to the picking procedure and orders in the system queuePicking and packing products to correspond with client orders.Working off pick sheets to ensure orders are correct ready for despatch.Using hand scanners to fulfil orders.Always Adhering to strict health and safety policiesMaintain and take responsibility for housekeeping in working area.Ensure all handling, loading and storage of goods is carried out and maintained in a safe manner.Ensure correct labelling of all orders for despatchTo replenish the Warehouse as and when required, ensuring stock is always available for picking on the pick faceEnsure all terminals / consignments are loaded correctly and on time ready for courier collection and within SLAEnsure Warehouse is tidy and equipment received is scanned in on receiptEnsure you are working in accordance with Health & Safety regulationsWorking on any documentation that may assist with the process to ensure we continue to develop and improve upon our service deliveryAnswer and redirect all incoming calls and emails as appropriateUpdate stock system and keep accurate at all timesBoxing & labelling of equipmentLogging equipment into the stock management systemMoving and managing of stock itemsPicking and labelling of stockDispatching stockLoading and unloading of delivery vehiclesCounting of stock for stock checks You'll have Picking experience, used to working in warehouse environmentExperience working within a technology environment an advantage although full training givenHealth and safety savvy and able to use warehouse equipmentGood attention to detailGood communication and organisational skillsThe ability to carry out work accurately and efficientlyThe ability to cope with changing schedules and demandsNatural team playerPrevious experience working in a fast-paced environmentAwareness of good Health and Safety principlesThe role is a physical one, so good health and fitness is essential. You'll enjoy working as part of a small team with a dedicated focus on results and quality.You will be resilient - able to stay positive in difficult situations and you will naturally embrace an inclusive working environment and be committed to doing the right thingForklift experience not essential but desirable The main duties listed above are not intended to be exhaustive and may be revised in accordance with the requirements of the department and the company.A can-do attitude and willingness to support the business to the best of your ability, in line with the company ethos is essential.About YouIdeally you will be an enthusiastic and proactive individual who thrives in a busy environment. You will be confident in working independently and self-motivated in completing tasks, including those with conflicting deadlines. Your verbal and written communication will project an assured and positive style that is confident in working with clients, as well as being solution focused. You will thrive in a dynamic small team environment, demonstrating excellent collaborative skills.Essential Requirements: Excellent verbal and written communication skills.Ability to prioritise workload and work to strict deadlines whilst paying close attention to detail.Ability to work independently with minimal supervision.Works well under pressure.Demonstrate a positive and flexible approach to work.A creative and solution focused approach to problem solving.Friendly and approachable attitude towards colleagues and customers alikeAble to use Microsoft Office / EmailExperience in a similar role / some experience of being a warehouse operative desirable but not essentialFull UK Driving License desirable but not essential The successful candidate will be rewarded with the following salary and benefits: £19,500 - £24,00023 days' annual leave (plus bank holidays)Group Stakeholder pension following a successful probation period All applicants must be eligible to live and work in the UK, and due to the nature of our business have a clean credit/criminal history. EIT Limited is an equal opportunities employer. ....Read more...