You will provide administration support for the Employer Services team including supporting employers and external partners. You will also support students on remote e-learning programmes ensuring that a high standard of customer satisfaction is maintained at all times. You will also support the organisation of key employer events at the College. Main duties:
Remote e-learning and commercial courses:
Process enrolment paperwork and registration forms
Record achievements and distribute certificates
Complete programme reviews with students
Partners:
Process new enrolments and complete quality checks for accuracy
Support the Bursary claims process, liaising with partners and students as necessary
Monitor progress of students and track timely achievement and destinations
Employer engagement:
Maintain the employer ‘hotline’ and enquiry emails
Assist with marketing campaigns and update the database
Assist with events including awards, career fairs and networking
Assist with queries and preparation of reports
Personal development:
To undertake staff development and attend staff meetings as required and requested
To undertake continuous professional development
To complete the Level 3 Business Administrator Apprenticeship in a timely manner and to a high standard
Additional duties:
To meet the individual needs of all customers
To positively promote the college at events as required
To promote and safeguard the welfare of young people and vulnerable adults at the college
To accept flexible redeployment and reallocation of duties commensurate with the level of the post
To maintain confidentiality of all information with the department
Training:
Business Administration Level 3
Fortnightly attendance at Riverside College, Widnes
Training Outcome:
The apprentice will be able to apply for roles internally within the college
Employer Description:Riverside College is a further education college based over two sites in Widnes, Cheshire, England. This is a great opportunity to work in a College rated as 'Outstanding' by Ofsted.Working Hours :8.30am - 5.00pm, Monday to Thursday. 8.30am - 2.00pm, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,High level of accuracy,Flexible approach,Customer focused,Logical approach,Proactive problem solver,Able to use spreadsheets,Able to use databases....Read more...
Processing payroll when required
Working through legal documents
Other basic admin duties will be required
Front-of-house reception duties
General team admin support
Telephone point of contact
Processing timesheets
Data entry
Report creation
Compliance duties
Purchase order production
Speak to both client and candidates that ring in
Process all new starter and temp leaver details so that all workers are paid on time
Answer incoming calls giving a professional and cheerful impression
Receive and assist applicants with form filling
Telephone screen and appoint interview times for all applicants
Assist consultants in advertising for vacancies
Assist with temp wage queries
Ensure interview rooms are stocked with required paperwork
File all branch records accurately on a daily basis
Ensure correct levels of stationery are in stock for a two month period
Scanning and Photocopying
Keep the branch in a tidy and orderly state
Send out reference requests on request
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
A full-time position will be offered upon successful completion of the apprenticeship
Employer Description:For over three decades Frontline Recruitment has been supplying recruitment services to commerce and industry, we provide the link between great candidates and great employers. Peace of mind comes as standard because we provide the right people at the right time at the right value – time after time.
Frontline Recruitment has local knowledge and national coverage designed to help candidates and clients alike. We boast the biggest, most highly qualified team in the East Midlands, which works closely with our East Yorkshire and South-West offices to not only constantly meet but exceed careers and staffing expectationsWorking Hours :Monday - Friday, 8.30am - 5.00pm with 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Confident with calls....Read more...
Key responsibilities:
Handle incoming and outgoing calls, including general enquiries, sales, technical and support queries, and complaints, ensuring they are filtered and dealt with appropriately
Monitor and respond to emails in a timely and professional manner
Providing clients with updates on their project progress
Requesting necessary information from clients to facilitate project completion
Generating invoices and taking payment information
Offering general administrative support to the team, including data entry, scheduling, and document management
What we're looking for:
A quick thinker with excellent problem-solving skills
Strong communication skills with the ability to articulate effectively at all levels
A proactive and dynamic attitude, ready to take initiative
Ability to manage multiple tasks efficiently and work well under pressure
Keen attention to detail and strong organisational skills
Basic proficiency in Microsoft Office (Word, Excel, Outlook) is desirable
What you'll gain:
Hands-on experience in a dynamic digital agency environment
Development of key administrative, communication, and business skills
The opportunity to work with a talented and supportive team
Career progression opportunities within the company
If you’re enthusiastic, eager to learn, and ready to kick-start your career in administration, we’d love to hear from you! Apply now and become a part of our vibrant team.Training:
Business Administrator Apprenticeship Level 3
Location - 6 Pioneer Court, Darlington DL1 4WD
Working 5 days per week including one day for study at Darlington College
Training Outcome:
After successful completion of the apprenticeship, a long-term position will be considered
Employer Description:Dash Media Productions is a creative powerhouse, delivering cutting-edge websites and digital solutions for a wide range of clients—from thriving restaurants and bars across the UK to high-profile names like Rio Ferdinand and IBF World Champion Daniel Dubois, as well as leading organisations like the NHS and the British Cardiovascular Society.
We don’t just build websites; we craft experiences. With a buzzing in-office culture, our team thrives on collaboration, creativity, and the occasional office playlist debate. Follow us on Instagram (@dashmediaproductions) for a behind-the-scenes look at our projects and office life!Working Hours :Working Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
As a Business Administration Apprentice, you will play a vital role in the administrative functions of our care organisation. This apprenticeship provides an excellent opportunity to develop your skills, gain practical experience, and work towards achieving a nationally recognised qualification in Business Administration.
Key Responsibilities:
Assist with day-to-day administrative tasks, including data entry, filing, and document management
Utilise People Planner Software for scheduling, real-time monitoring, and administrative tasks to ensure smooth operational efficiency
Manage telephone and email enquiries professionally and efficiently
Ensure accurate and up-to-date records of client information, as well as maintain and organise CV and documentation for new staff members
Liaise with care staff and management to ensure effective communication and operational support
Essential Skills and Qualities:
Excellent written and verbal communication skills
Strong in Microsoft Office applications (Word, Excel, Outlook)
Ability to work as part of a team and build effective working relationships
Commitment to maintaining confidentiality and professionalism
What We Offer:
A supportive and inclusive working environment
On-the-job training and mentoring
Opportunity to gain a nationally recognised qualification in Business Administration
Career development prospects within the care sector
Training:
Business Administrator Level 3 Apprenticeship Standard
Apprenticeship training will take place online via Teams and onsite within the workplace on a regular basis with their tutor
The Apprentice will receive support from a mentor within the workplace
Training Outcome:
Opportunity to develop within the care sector and office management
Employer Description:Passion
With a passion for care and dedication to people, our qualified and experienced teams ensure your unique needs are met so you can live life to the full.
Trust
Families trust us to provide safety, respect and a stable routine, and our care programmes cover medical needs as well as emotional wellbeing. We offer care from a minimum of 1 hour and up to 24 hours a day, 7 days a week and we’re prepared for short notice care in case of emergencies.
Our teams work within strict performance guidelines and are regulated by the Care Quality Commission (CQC).Working Hours :Monday - Friday, 9.00am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Regional Dispatcher is responsible to assist and support the WTI Supervisors and Foreman in the assigned region. This position ensures the regional responsibilities are managed, tracked and executed timely. Key responsibilities include ensuring training for new hires is scheduled, reports are consolidated and communicated to the WTI Supervisor, and key metrics are tracked and communicated back to the corporate management team. The Regional Dispatcher has excellent communication and organizational skills. This position is also responsible for the scheduling and oversite of project volume for an assigned region. Ensuring project volume is managed and executed within established business rules and objectives. Key responsibilities include accurate field reporting, timely completion of jobs and project backlog management. This position will have authority to make scheduling changes as required to manage scope changes, unplanned work, and weather related changes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with the scheduling and onboarding of regional new hires Assist with schedule communication to regional Sales Representatives and management Knowledge of State prevailing wage and Davis Bacon Process timecard and expense approvals Oversee the task lifecycle for regional project volume: Planning Scheduling Optimizing Dispatching Executing Completing Reporting Work with WTI Supervisors to manage projects Develop project crews Determine planned finish dates to update SLA Communicate project information to Business Operations Project Administrator for SAP updates Scheduling Emergency work, or non-scheduled work and tracking in jeopardy projects. Understanding scheduling rules and objectives and expected system behavior End of day status checks Complete the end of month job site inspection processing Update scheduling criteria Train new supervisors on field software tools Microsoft Power Apps Concur OneDrive SharePoint Among others Maintain resource calendars to allow or restrict overtime, and manage summer and/or winter hours Be available to provide Tier 3 support for field emergency calls Perform any other duty and/or project as required or assigned by the WTI GS Operations Manager. The salary range for applicants in this position generally ranges between $53,000 and $66,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
ABOUT THE COMPANYEstablished in 2010 by Farrow & Ball founders Tom Helme and Martin Ephson, Fermoie is a creator of fine fabrics, lampshades and accessories. We design and manufacture all our products entirely in-house, using our own proprietary colour-mixing and production techniques.We are a small, close-knit team of around 50 people, with our HQ, design studio, production facility and showroom in Marlborough, Wiltshire. We make Fermoie products available to consumers, professional interior designers and other trade customers through our worldwide network of carefully selected retail partners, at our own dedicated retail and display space in Pimlico Road, London, and online via our website. We are proud to hold the King's Award for Enterprise (International Trade) which we were awarded in 2024.ABOUT THE ROLEWe are looking for a highly motivated person to join our company, with a passion for excellence and a meticulous eye for detail. As a key member of the despatch team, you will have strong team-working ability, outstanding communication skills and align closely with our company value of people-first in the way you interact with those around you. As QC and despatch administrator you will be responsible for delivering rigorous quality inspection and timely despatch within tight lead times. You will carry out the inspection and cutting of fabric orders, and the accurate picking and despatching of samples, whilst maintaining an accurate information flow and ensuring the excellent presentation of Fermoie products when packing for customer delivery, all requiring a high level of organisation. Throughout your role you will have the opportunity to make use of your keen problem-solving ability in helping address a range of issues in partnership with the rest of the team. Alongside these aspects of the role you will also be required to maintain accurate records using basic IT skills, be involved in the general maintenance and upkeep of the despatch department and machinery, and a range of other duties. If you would like the opportunity to thrive in an exciting, fast-paced yet nurturing and family-oriented environment then we would love to hear from you. WHAT WE OFFER
£25,500, rising to £26,000 on successful completion of a probationary period25 days holiday plus bank holidaysCompany Nest Pension SchemePrivate Healthcare upon passing your probation (usually 3 months)Generous staff discount
INTERVIEWSThursday 17th April and Tuesday 22nd April 2025HOW TO APPLYPlease send CV and covering letter to the link provided & we will be in direct contact. CLOSING DATE: Wednesday 9th April 2025....Read more...
Buyer / Stock Controller
Manufacturing Industry
£35,000-£40,000
Office Based Role in Wigan WN5 0UH
Permanent Role
Monday-Friday Day Shifts
Are you an organised professional with experience in procurement and inventory management, who thrives in a fast-paced environment?
If so, we want to hear from you..
With over 20 years of expertise in the specialist filtration industry, our client is a global leader in designing and manufacturing innovative filtration systems for a diverse customer base worldwide.
We are seeking a Buyer/Stock Controller to manage inventory effectively and ensure products are consistently available. In this role, you will be responsible for sourcing and purchasing high-quality materials, managing supplier relationships, and working closely with internal teams to streamline procurement and inventory processes.
Other job titles could include: Procurement Specialist, Inventory Manager, Purchasing Coordinator, Supply Chain Coordinator, Materials Planner, Inventory Controller, Procurement Officer, Stock Manager, Supply Chain Analyst, Purchasing Officer, Logistics Coordinator, Procurement Administrator, Inventory Specialist, or Supply Chain Planner.
Key Responsibilities - Buyer / Stock Controller:
- Source and purchase high-quality products and materials.
- Build and maintain strong supplier relationships to ensure timely and accurate deliveries.
- Oversee stock replenishment using MRP and other inventory management systems.
- Perform regular inventory checks to maintain accurate stock levels.
- Analyse sales data and stock performance to enhance inventory and category management.
- Work with warehouse staff to improve logistics and operational efficiency.
- Utilise data visualisation tools to present inventory metrics effectively.
- Ensure compliance with safety protocols, including manual handling when needed.
- Collaborate with team members to enhance the customer experience and support sales initiatives.
Candidate Requirements - Buyer / Stock Controller:
- Proven experience in procurement, stock control, or inventory management within the manufacturing industry
- Experience in operating/ optimising an MRP system
- Experience with sourcing and supplier negotiation
- Strong analytical skills with the ability to interpret sales trends and inventory metrics.
- Proficiency in Microsoft Excel and Microsoft Office applications.
- Familiarity with SQL or database management tools is advantageous.
- Ability to multitask and perform duties effectively with minimal supervision.
- Commutable to the office in Wigan.
- Strong communication and teamwork skills.
- Excellent attention to detail and organisational abilities.
Salary / Package - Buyer / Stock Controller:
- Competitive salary £35,000 - £40,000 per year
- Monday-Friday day shifts 40 hours per week
- 28 days holidays (including bank holidays)
- Development to grow and progress in Senior Roles
- Company Pension Scheme
- On-site parking
If you are passionate about stock management and procurement and want to be part of a thriving company, we encourage you to apply today!
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gilmore 0116 254 5411 between 7:30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL....Read more...
To promote and provide appropriate information and advice about Changing Lives Housing Trust’s Services and Objectives
To meet and greet all visitors to Changing Lives Housing Trust and filter appropriately
To provide secretarial and administrative support which includes typing, minutes taking, filling, data inputting, maintenance admin and management of information held by the company
To promote the aims, objectives and services of the association to all visitors and clients
Promote the aims, objectives and services of the association to all visitors and especially clients
To prepare and assist the collect data for such weekly, monthly, quarterly and annual reports on Voids, Service and Housing Benefit Arrears or any other data which may be required
To perform such other duties, appropriate to the role, as may be required by the Project Manager/Changing Lives Housing Trust from time to time
To make regular and early contact with all the clients in arrears through hostel visits (which will be support by a member of the Project Worker team), telephone calls, text messages, emails and office interviews (Inc. three-way meetings with refer)
Prevent arrears from escalating in line with Changing Lives Housing Trust rent collection policies and procedures to prevent serious debt and homelessness
To undertake other duties which commensurate with skills, knowledge and experience of this post, as and when required by Senior Management Team
To keep up to date with changes to legislation and the impact of welfare reform on both clients and the organisation
Training:Apprentices are given 1-day per week to work from home as their college/ study days which is 8-hours a week and when they have their assigned college days with their tutors online.
Apprentices actual training with their tutors is once a month via online.Training Outcome:Apprentices are offered a role within the organisation after their course has finished depending on what department they have taken an interest in and putting into consideration whether we have any vacancies within that department:
Project Worker
I.T Support
Finance department
Business Administrator (full-time)
Receptionist
Employer Description:Registered charity housing association
We support those homeless or at risk of eviction by homing them within a temporary shared accommodations with support by project workers to move onto independently living, employment and support with finances.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
To promote and provide appropriate information and advice about Changing Lives Housing Trust’s Services and Objectives
To meet and greet all visitors to Changing Lives Housing Trust and filter appropriately
To provide secretarial and administrative support which includes typing, minutes taking, filling, data inputting, maintenance admin and management of information held by the company
To promote the aims, objectives and services of the association to all visitors and clients
Promote the aims, objectives and services of the association to all visitors and especially clients
To prepare and assist the collect data for such weekly, monthly, quarterly and annual reports on Voids, Service and Housing Benefit Arrears or any other data which may be required
To perform such other duties, appropriate to the role, as may be required by the Project Manager/Changing Lives Housing Trust from time to time
To make regular and early contact with all the clients in arrears through hostel visits (which will be support by a member of the Project Worker team), telephone calls, text messages, emails and office interviews (Inc. three way meetings with refer)
Prevent arrears from escalating in line with Changing Lives Housing Trust rent collection policies and procedures to prevent serious debt and homelessness
To undertake other duties which commensurate with skills, knowledge and experience of this post, as and when required by Senior Management Team
To keep up to date with changes to legislation and the impact of welfare reform on both clients and the organisation
Training:
Apprentices are given 1 day per week to work from home as their college/ study days which is 8 hours a week and when they have their assigned college days with their tutors online
Apprentices actual training with their tutors is once a month via online
Training Outcome:Apprentices are offered a role within the organisation after their course has finished depending on what department they have taken an interest in and putting into consideration whether we have any vacancies within that department:
Project Worker
I.T Support
Finance department
Business Administrator (full time)
Receptionist
Employer Description:Registered charity housing association
We support those homeless or at risk of eviction by homing them within a temporary shared accommodations with support by project workers to move onto independently living, employment and support with finances.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Throughout the course you’ll learn and use skills that will support you in a wide range of business and administration tasks. As you progress, you’ll take on more responsibility, and by the time you’ve completed your apprenticeship you’ll be a trusted professional, ready to contribute to live projects and progress your career. If you are well organised and like analysing information, can work in a team as well as being self-motivated and you have great communications skills, this programme is for you.
You’ll develop some of the most essential business skills around. From a technical perspective, your modules will cover the general principles of doing business with our clients, plus reporting and analysing important data and business change.
Contributing to a live service delivered to one of our clients you will learn about:
Service Management
Change Management
Incident and Problem Management
Managing Budgets and Resources
Training:Throughout your scheme you'll attend virtual learning sessions with the Apprenticeship Provider, and you'll be able to put that learning in to practice in your day-to-day work.
As well as the training given by the Apprenticeship Provider, you'll have access to a wealth of other learning and development courses from our learning library.
As part of your Business Administration Apprenticeship you will achieve :-
Business Administrator Level 3 Qualification
Training Outcome:Throughout your apprenticeship you’ll receive plenty of support to improve your soft skills, which are crucial. This will include planning your time, preparing reports, presenting at meetings, directly serving our customers, and building relationships with people across the business.
We’ll give you everything you need to operate as a fully-fledged business professional as a Junior Service Delivery Manager.
Once you have completed the Business Administration Apprenticeship, you have the opportunity of continuing to develop using our internal resources, or by continuing your apprenticeship journey, even up to a degree level apprenticeship. Employer Description:Eviden is an Atos business, a next-gen technology leader in data-driven, trusted and sustainable digital transformation. With a strong portfolio of patented technologies and worldwide leading positions in advanced computing, security, AI, cloud and digital platforms, it provides deep expertise for all industries in more than 47 countries. Bringing together 41,000 world-class talents, Eviden expands the possibilities of data and technology across the digital continuum, now and for generations to come.Working Hours :Monday to Friday, shifts/times TBC.Skills: Communication skills,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
This role requires taking up the following duties:
• Managing the mortgage adviser’s diary• Liaising with the clients, collecting relevant documents and organising them in the relevant folders• Chasing the lenders, providers and solicitors on a regular basis to help the process run smoothly• Creating protection quotes as advised by the mortgage adviser, emailing clients with the relevant quotes and chasing themTraining:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
· A broad understanding of the financial services sector
· An understanding of the role of the appropriate regulatory bodies
· The importance of relationship building with clients and colleagues
· Understanding of processes and procedures relevant to the role
· How to develop commercial awareness
· Building skills and capabilities within an organisation
Professional Qualifications:
· CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.Training Outcome:Upon completing the apprenticeship and obtaining the CeMAP in full, with mutual agreement there is a potential of moving into a permanent position with a salary rise.Employer Description:MBA Mortgages is a dedicated mortgage brokerage specialising in all aspects of mortgage financing, including Residential Mortgages, Buy-to-Let Mortgages, and Remortgages. We also provide a range of protection policies, such as Buildings Insurance, Life Insurance, Critical Illness Cover, and Income Protection.
Our expertise extends to assisting a diverse range of clients, including first-time buyers, home movers, professional landlords, and individuals with adverse credit histories. At MBA Mortgages, we are committed to finding tailored financial solutions to meet our clients' unique needs.Working Hours :Monday - Friday between 9.30am till 5.30pm including 1 hour lunch break between 12pm - 1pm.Skills: Communication skills,IT skills,Number skills,Initiative,Patience,Social media skills....Read more...
Key responsibilities:
Communication:
Overseeing the Wirral Mencap reception area including; greeting and signing-in visitors, providing refreshments when appropriate, notifying relevant staff of arrivals and dealing with basic enquiries
Taking calls, dealing with basic enquiries, taking messages, and passing on to relevant team member
Communicate with our beneficiaries including people with a learning disability, in person and over the phone to update them on services and arrange meetings
Ensure any public facing information is accurate and up to date including print media
Deal with any incoming/ outgoing post and monitor the info@ mailbox
Promote Wirral Mencap and our services whenever possible
Marketing:
Use specialist programs (e.g., Canva) to create graphics/ media posts/ flyers
Assist with the publication of our bi-monthly newsletter
Use our website, Facebook and Twitter to keep people up-to-date and engaged with Wirral Mencap
Assist in updating our website using WordPress
Create accurate mailing lists
Office Team Support:
Provide administrative support across all services including volunteers
Assist with preparation of courses/ events/ training
Assist in organisation of meetings/ diary management
Assist in managing shared spaces i.e. Reception and meeting rooms
Scanning, photocopying, shredding and laminating
Maintain accurate and up to date individual and organisational records on database and paper-based systems
Manage our membership renewal process
Maintain and collect data as required to feed into monitoring and evaluation
General Admin support:
Proactively assist with the smooth running of the office
Assist with minibus bookings
Assist with open up/close down of reception area/ offices at the beginning and end of the day
Abide by Wirral Mencap’s policies and procedures at all times
Carry out other duties appropriate to the role when requested by the Office Manager
Training Outcome:Qualfied Level 3 Administrator.Employer Description:Wirral Mencap is a local independent charity that promotes equality for people with a learning disability - helping them to discover new opportunities, make new friends and feel valued and safe in their community. We deliver a range of projects and services that improve health and wellbeing, reduce isolation, support skills development, and help families avoid crises.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Processes payroll for employees of clients accurately and in a timely manner
Maintain payroll processing system and records by gathering, calculating, and inputting data
Answering questions about wages, deductions, attendance, and time records
Entering invoices into various bookkeeping systems
Adhere to company and payroll policies and procedures and complies with relevant HMRC laws and regulations
Identify, investigate, and resolve discrepancies in data entered
Honour confidentiality of clients and employees’ records
Complete financial and payroll reports for record-keeping purposes, managerial and client review
Perform the distribution of wages through production of online or email payslips and sending of information of net pay amounts to clients for the direct transfers to employees’ bank accounts
Submission of the Workplace Pension Scheme data for each employer and submit to the relevant pension provider of the deductions of the contributions from the employer’s bank account
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:
Business and Customer Awareness
Payroll (Core)
Payroll (Pensions for payroll)
Payroll (Technical)
Regulation and Compliance
Systems and Processes
The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:
Multiple-Choice
Role Simulation
Professional Discussion
Training Outcome:Opportunity to stay as a full time team member upon completion of apprenticeship programme.Employer Description:The TAX Partnership are a small Accountancy firm and have been based in Derby city centre for 30 years. Our payroll and bookkeeping department has seen significant growth over recent years and are now appointing a trainee who is looking to start their career in finance. This is a ‘hands on’ position where you would gain valuable experience in all aspects of payroll management and bookkeeping.Working Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
A normal day would include:
Dealing with incoming, outgoing post, printing, filing, booking couriers, logging post charges, managing hot desk bookings, binding, photocopying or scanning plus any other ad hoc admin tasks where necessary to support the Office Services Team and its partners
Supporting a central inbox for partner requests
Answering telephone enquiries from partners
Front of house support; meeting room set up, meeting and greeting clients, providing refreshments
Ad-hoc administration tasks such as; delivering by hands and court documents and supporting the event and recruitment team with administration tasks
What could you go on to do?
Our Office Services team can be a doorway to progression in other departments such as Partner Services, Compliance or Recruitment.
How you will be supported?
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
We undertake a full 3-month training programme for any new team members where progress will be reviewed regularly.
What will happen next?
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How could you get there?
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.Training:Business Administrator Level 3.Training Outcome:Possible progression within the company and progression onto the next level apprenticeship.Employer Description:Gunner Cooke is the blueprint for the future of legal services, a firm that is passionately, obsessively focused on brilliant service for its clients. A law firm, with a difference.
We’ve taken away lots of the constraints that prevent lawyers from giving a brilliant client service and we’ve replaced them with a model that attracts the best legal talent to join us, giving them the freedom to invest fully into their client relationships.Working Hours :Monday to Friday 9.00am to 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Client service oriented,Work to deadlines,Calm,Professional,Proactive,Positive attitude,Cheerful demeanour....Read more...
Vallum Projects Ltd in Luton are looking for an Office Administrator Apprentice to join their team.Vallum Projects Ltd specialise in electrical and civil engineering projects in the following sectors: rail, power and commercial. So what will you be doing in this role?General Office Administration:
Provide administrative support to the Office Manager and wider team and handle incoming calls, emails, and correspondence, directing inquiries as needed.
You will also maintain office supplies and ensure the office environment is well-organised. You will assist with document preparation, filing, and data entry. Support the coordination of meetings, including scheduling and preparing materials. Accept and manage deliveries, ensuring accurate record-keeping and distribution.Procurement & Asset Management:
You will process requisitions for projects, including labour, plant, materials, PPE, and office supplies. Raise purchase orders as required and ensure proper documentation. And maintain control of company assets, tracking usage and allocation.Fleet Management:
Schedule the servicing and maintenance of company-owned vehicles. Coordinate with leasing companies to ensure compliance with maintenance requirements. Arrange hire vehicles as needed. And maintain up-to-date fleet insurance records.Compliance & Accreditation:
You will assist with fatigue management by updating spreadsheets and reporting exceedances. And support the renewal and maintenance of industry accreditations (RISQS, ISO, Construction Line).Supplier & External Relations:
You will manage external supplier records, including sending and processing pre-qualification packs. And maintain an up-to-date database of approved suppliers.Travel & Logistics:
Assist with booking travel and accommodation for staff as required.College attendance will be once a month for 9 months at Bedford College.Candidates must be able to drive. As part of the fleet arrangements, you might be required to refuel the vehicles. And there might be the occasional delivery to pick up and drop off.Training:
Level 3 Business Administration
Level 2 Functional Skills English and maths
Training Outcome:Going on to complete the Certificate and Diploma in Management. Career progression into Project Management or eventually taking over as the Office Manager, on completion of your apprenticeship.Employer Description:Vallum Projects specialise in electrical and civil engineering projects in the following sectors: rail, power and commercial. Managing enhancement and renewals projects from inception to delivery. Our team of engineers and construction professionals enables us to provide a complete package of excellence from concept to completion.Working Hours :Monday - Friday, 8.00am to 4.30pm.Skills: Organisation skills,communication skills,team player,Good time keeper,Driving Licence....Read more...
Duties and Responsibilities:
To ensure the day-to-day operation of Care Support’s office facilities.
To carry out all office administrative tasks, to include filing of reports and documents, photocopying and answering the telephone.
Supporting with Interviewing and vetting of applicants for employment with Care Support based on Care Support’s policies and procedures.
To manage Care Support’s Quality Documentation System in accordance with document control procedures.
Assisting with maintaining and updating of records onto the rostering software of funders, customers and care workers as required.
Answering the telephone and directing all calls as appropriate.
All administrative tasks that are required for the business to operate on an effective and efficient level.
Helping all Care Support office staff with any of their duties as and when required.
Typing and preparing letters, graphs, PowerPoint presentations, communications and any external newsletters.
Preparation of reports as required.
Data inputting of timesheets using Care Support computer system.
Dealing with payroll and invoice queries where appropriate.
Collating timesheets with Invoices.
Upholding Communication processes and Maintaining Staff and Client confidentiality.
Adhering and implementing Care Support policies and procedures.
Maintaining and organising an affective archiving system in line with retention policy and GDPR laws.
Provide a high-quality standard of care to customers living in their own home within an Extra Care environment.
Training:
Level 3 Business Administrator Apprenticeship - (Standard).
Skills, Knowledge and Behaviours.
You will be given day release to attend New City College 1 day per week at the campus in Ardleigh Green Road, Hornchurch (RM11 2LL).
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship, depending upon the needs of the company at that time.Employer Description:Care Support has been providing care and support to people for over 20 years. Originating in the homecare sector, Care Support have now developed into a specialist extra care provider, delivering personalised care and support to over 800 units of extra care in the South East and continuing to grow. We passionately believe in the benefits of extra care and stimulate vibrant community hubs to allow the people we care for to enjoy their life and remain active.Working Hours :Monday - Friday, 9.00am - 5.00pm, with a 30 minute break.Skills: Communication skills,Attention to detail,Organisation skills,Patience,Willingness to learn,Good attention to detail,Able to work as part of a team,Good IT skills,Good typing skills....Read more...
To promote and provide appropriate information and advice about Changing Lives Housing Trust’s Services and Objectives
To meet and greet all visitors to Changing Lives Housing Trust and filter appropriately
To provide secretarial and administrative support which includes typing, minutes taking, filling, data inputting, maintenance admin and management of information held by the company
To promote the aims, objectives and services of the association to all visitors and clients
Promote the aims, objectives and services of the association to all visitors and especially clients
To prepare and assist the collect data for such weekly, monthly, quarterly and annual reports on Voids, Service and Housing Benefit Arrears or any other data which may be required
To perform such other duties, appropriate to the role, as may be required by the Project Manager/Changing Lives Housing Trust from time to time
To make regular and early contact with all the clients in arrears through hostel visits (which will be support by a member of the Project Worker team), telephone calls, text messages, emails and office interviews (Inc. three way meetings with refer)
Prevent arrears from escalating in line with Changing Lives Housing Trust rent collection policies and procedures to prevent serious debt and homelessness
To undertake other duties which commensurate with skills, knowledge and experience of this post, as and when required by Senior Management Team
To keep up to date with changes to legislation and the impact of welfare reform on both clients and the organisation
Training:
Apprentices are given 1 day per week to work from home as their college/ study days which is 8 hours a week and when they have their assigned college days with their tutors online
Apprentices actual training with their tutors is once a month via online
Training Outcome:Apprentices are offered a role within the organisation after their course has finished depending on what department they have taken an interest in and putting into consideration whether we have any vacancies within that department:
Project Worker
I.T Support
Finance department
Business Administrator (full time)
Receptionist
Employer Description:Registered charity housing association
We support those homeless or at risk of eviction by homing them within a temporary shared accommodations with support by project workers to move onto independently living, employment and support with finances.Working Hours :Monday- Friday
9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide comprehensive project coordination support, including maintaining accurate records, updating project documentation, and ensuring that all paperwork is up to date.
Prioritise tasks effectively to meet teams’ timelines, adapting as necessary to accommodate changing deadlines and urgent needs.
Monitor project progress and ensure timelines are adhered to, collaborating with team members to address any potential risks, delays, or dependencies and to flag any potential risks to the Head of Transformation.
Respond to project-related inquiries via email in a courteous and efficient manner, ensuring accurate logging of interactions and relaying information to relevant team members.
Assist in preparing reports, presentations, and other project documents, ensuring information is accurate, up to date, and effectively communicated to all stakeholders.
Assist in identifying issues within projects and contribute to discussions with team members to explore potential solutions.
Carry out general administrative tasks such as filing, data entry, and maintaining spreadsheets to support project activities and contribute to team efficiency.
Keep organised project files, tracking key milestones, deliverables, and dependencies, and collaborating with team members to ensure project continuity.
Undertake any other duties as assigned by the Head of Transformation, appropriate to the level of the post, to support ongoing improvement of the university’s transformation projects.
Training:
The apprentice will undergo a blended training programme that includes both Microsoft Teams sessions and face-to-face instruction. All training will be conducted on-site and during working hours. Provider eTraining will provide functional skills training if necessary and will ensure that Health & Safety, British Values, and Equality & Diversity are thoroughly integrated throughout the course. At the end of the programme, the apprentice will receive a recognised qualification.
Training Outcome:
Office Manager.
Senior Administrator.
Project Coordinator.
Executive Assistant or Personal Assistant.
Employer Description:Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University’s DRIVE values and are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments that you require.Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Administrative skills,Team working,Delivering excellent service,Working together,Embracing change....Read more...
As an Office Support/Administration Apprentice, you'll be responsible for (but not limited to) the following:
General administrative duties for the team such as filing, processing forms and compiling reports
Inputting and maintaining internal filing database/system
Ordering office stationery/supplies / Distributing incoming post
Adhering to company procedures and policies
Supporting the management team in the monitoring and management of plant hire accounts including tracking of equipment, on hiring and off hiring
Sourcing and ordering materials and equipment
Liaising with suppliers to obtain quotations and source the best deals
Meeting and greeting guests
Answering phone calls, taking messages and assisting the senior management team in diary management
You’ll develop your skills alongside the entire team, learning a variety of duties and supporting the whole business to continued success. You’ll be taught and mentored by colleagues who are well versed in the job role and industry; to achieve your full potential and share in the company’s success.Training:
The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become an all-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration - level 3.
Training Outcome:We are looking for somebody who will become a full time key member of the admin team. We are a growing company and for the right candidate there would be opportunities to move into other areas of the business, including Construction Management, Office Manager, Quantity Surveying or Health and Safety roles.Employer Description:Imagine Construction Services is a family owned business that was formed in 2015 and has grown steadily over the first 10 years and have built up a strong client base comprised of large Main Contractors and local authorities. Working predominantly in the social housing sector we provide a range of construction services including; construction of DDA access solutions, external paving works and driveways, vehicle access crossings, fencing and brickwork. Additionally we offer a range of specialist services such as structural underpinning, structural repair work, damp remediation and balcony refurbishment. We place a lot of value in our workforce as we recognise that the workforce is the primary driver of our success and as such have a good record of retaining staff long term. As we enter our second decade we are looking to expand our work portfolio and grow the business and are looking for hardworking, ambitious people to help fuel our next phase of growth.Working Hours :08:30 - 17:00, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Confident telephone skills,Good attitude to work,Can do attitude....Read more...
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the practice manager, dependent on current and evolving practice workload and staffing levels:
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments systemProcessing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Scanning
Prescriptions
Summarising
Overseeing the administration support support of the practice.Reviewing and updating all administrative and reception policies and procedures as required
Supporting the management team in dealing with administrative duties and reports.
Assist with Key Performance Indicator Targets
Champion continuous improvement
IT-related tasks (such as website and social media updating)
Quality improvement work
Rota/appointment system changes
Care Navigating via telephone and digitallyInitiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Processing referrals
Any other duties requested by the practice manager
Training:City and Guilds Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
Record and document production
Decision making
Interpersonal skills
Communication
Quality
IT skills
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a full-time position upon completion of the apprenticeship. Employer Description:Clifton Court MedicalWorking Hours :Monday to Friday (exact hours to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Participate with all reception/visitor, etc. matters
Contribute to the planning, development and organisation of support service systems/procedures/policies
Contribute to the organisation of school trips/events etc.
Work with the school’s manual and computerised record/information systems
Analyse and evaluate data/information and produce reports/information/data as required
Undertake word-processing and IT based tasks
Undertake administration of basic procedures
Take notes at meetings
Operate relevant equipment/complex ICT packages e.g. Arbor
Contribute to the monitoring of stock within an agreed budget, cataloguing resources and undertaking audits as required
Contribute to the appropriate financial records to satisfy Internal Audit
Contribute to the working relationships in school with staff, pupils and others
Undertake research and obtain information to inform decisions
Assist with marketing and promotion of the school, if required
Assist with the planning, monitoring and evaluation of budget
Be committed to the safeguarding and promotion of the welfare of children and young people.
Comply with the development of policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Assist with development of confidentiality and data protection policies
Be aware of and support difference and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the school
Establish constructive relationships and communicate with other agencies/professionals
Attend and participate in regular meetings when required
Participate in training and other learning activities and performance development as required
Recognise own strengths and areas of expertise and use these to advise and support others
Such other responsibilities allocated which are appropriate to the grade of the post
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Progression for the right candidate
Employer Description:At West Lane, we want all children to achieve to the best of their ability and our staff have high expectations for all. We provide an engaging and exciting curriculum which meets every child’s needs, encouraging inclusivity and individual needs. We want our children to become members of the community who we are proud of, displaying confidence to face the world and what the future holds. Our school provides a happy, friendly and positive environment where all members of our school community are respected and where everyone feels safe. We work in partnership with our parents and the community to support our children’s wellbeing and future educational journey.Working Hours :Shifts to be confirmed. Term Time Only.Skills: Communication skills,IT skills,Administrative skills....Read more...
To assist with daily, weekly and monthly tasks such as:
· Medical Records coming into the Practice
· Medical Records needing to be sent to PCSE out of the practice
· Scanning paperwork onto medical records
· Preparing the post and taking it to the post office
· Sourcing Lloyd George paper records from the records room
· Filling paperwork accurately
· Dealing with confidential waste
· Helping prepare drinks and maintaining the staff room and kitchen
· Laminating posters/information
· Keeping on top of patient information in the waiting rooms
· Supporting with NHS campaigns for example flu vaccinations
· Helping with emails in the admin team inbox
· Basic clinical coding
Training:Training will take place in the workplaceTraining Outcome:Remain with the practice – opportunities to apply for other roles such as Care Coordinator, Dispensary worker, Administrator, HCA, Reception etc.
THIS IS A GREAT WAY INTO ALL KINDS OF CAREEERS:FinanceMarketingProject managementDigital Human Resources (HR)Procurement (buying goods / services)CommunicationsEmployer Description:The Park Surgery are proud to offer friendly, comprehensive medical service to residents of Driffield and its surrounding villages from two surgeries.
The main surgery is situated in the middle of Driffield and is located within a purpose-built modern building. The practice is accessible for all with a lift to the first floor and hearing loop services available if needed. We have a car park to the rear for staff and patients.
We also have a small (accessible) branch surgery situated at 22a High Street, Nafferton and are happy to see our patients at either of our surgeries during opening hours.Working Hours :Normal hours are Monday to Friday – no shifts and no weekends. 20 min paid break and offer a 30 min unpaid lunch.
Option to participate in seasonal vaccination clinics (Flu) which are paid extra.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Interest in the NHS,Enthusiastic about learning,Discreet and confidential,Tact and diplomacy....Read more...
As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:
Assist with organizing and scheduling appointments, meetings, and events
Manage incoming and outgoing correspondence, including emails, letters, and phone calls
Maintain electronic and paper filing systems, ensuring documents are organized and accessible
Prepare reports, presentations, and other documents as required by the team
Assist with data entry, record-keeping, and database management tasks
Provide general administrative support to colleagues, such as photocopying, faxing, and filing
Collaborate with team members on special projects or initiatives as needed
Participate in training sessions and professional development opportunities to enhance your skills and knowledge in business administration
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will have assigned Educator from Heart Of England
Training whom they will meet with regularly via teams
Training Outcome:
It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given
Employer Description:We are a small primary school in Ansley Common in North Warwickshire maintained by Warwickshire County Council.
Our aim is to provide a happy, safe, secure and stimulating environment where all our children are supported and encouraged to achieve their very best. We pride ourselves on the good behaviour and strong relationships that the children have with their peers and adults in the school. We feel that we can do this by building good relationships and a strong partnership between home, school and our local community.
Our vision is to develop well-rounded, confident and responsible individuals who aspire to achieve their full potential. We will do this by providing a welcoming, happy, safe and supportive learning environment in which everyone is known and valued and all achievements are celebrated.
Our values are built upon the vision and support us in achieving our ambitions. Everything we do as a school is to ensure that our children achieve their very best and we are deeply aware that children only get one chance at their primary education. It is therefore our job to ensure that they all reach for the highest levels of personal achievement and development. We want every child to be successful; to reach for success from the very first day they join us so when they leave us, they have a love of learning for the rest of their lives.Working Hours :Monday - Friday, 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This post puts you at the heart of a busy and varied department which is critical in the efficient and effective delivery of the Council’s wide-ranging services. You will engage with and support different teams across the organisation and interact with internal or external customers – working efficiently and resolving issues as they arise. We know that we are only as good as the people that make us, but we’re short of one person, specific to this role - could it be you?
Duties will include, but will not be limited to:
Provide administrative support to the Democratic Services Division (including elections) and the wider Council, including producing accurate records and documents such as emails, letters, spreadsheets, files etc.
Proof-read documents, take notes at internal meetings, and assist in the management of room bookings
Undertake routine financial and data processing, including raising orders and requisitions
Assist with the organisation and implementation of civic events.
Maintain records and files, handling confidential information in compliance with the organisation's procedures
Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms, using the most appropriate channel to communicate effectively
Network with NKDC colleagues and other apprentices
Preparation and presentation of a corporate project to our Senior Management Team
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a predominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours
Course outline:
https://www.instituteforapprenticeships.org/apprenticeship-standards/st0070-v1-0Training Outcome:
The successful candidate will gain valuable insight into the workings of the Council and its Corporate and Civic Support function
This role offers an excellent foundation in business administration, as well as an invaluable understanding of local government operations and the wide range of work undertaken. This will provide a solid basis for developing a career in business administration or indeed other roles within local government
Successful apprentices will be encouraged to apply for roles within the organisation, as suitable vacancies arise
Employer Description:Shortlisted for the local government sector’s biggest accolades and recognised for our strength, stability and supportive working environment, North Kesteven District Council is going places. NKDC has been recognised as an Investors in People Gold Employer.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
Duties and responsibilities will include:
Acquire and maintain knowledge of both NFU Mutual and NFU Mutual’s General Insurance products, including product licences and competencies for your role as applicable
Support the agency, covering other roles as needed to maintain required levels of customer service within authority limits and to contribute to the effective and efficient running of the agency
Maintain record keeping requirements for your role in accordance with NFU Mutual standards
Perform other duties or projects as assigned by Agent / Business Manager
Selling, reviewing and advising (where appropriate) on customer general insurance. Maintain own knowledge and skills to sell professionally and compliantly, delivering a consistently good experience to customers to meet the requirements and standards of NFUM, T&C scheme and our regulators
Identify and initiate cross-selling opportunities and activities to new and existing customers
Administer all customer instructions to meet NFU Mutual completion and compliance standards
Produce correspondence to required timeframes and quality standards
Deliver and contribute to the effective and efficient running of the Agency including managing and directing correspondence, processing renewals, stationery and filing, to maintain customer relationships, to enhance and protect NFU Mutual’s reputation and brand
Act as life introducer to obtain opportunities for life qualifier and meet agency target
Training:Level 3 Business Administrator Apprenticeship Standard which includes:
Level 2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
IT
Record and document production
Decision making
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors
Training Outcome:Possibility of a permanent position upon the completion of the apprenticeship. Employer Description:Welcome to NFU Mutual North Riding. Our Stokesley office works closely with our partner offices in Northallerton and Leyburn to provide customers with a personal and professional insurance and financial service across North Yorkshire, Teesside and beyond.
The North Riding team offer a combined service which means customers will have access to vast local knowledge, a wealth of experience and a commitment to providing high quality products and service.
We currently offer a wide range of services and products for our personal insurance customers, as well as our farming and commercial clients – particularly those in the hospitality, food and drink manufacturing, retail, property and estates sectors.Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
