Deputy Quality Operational Excellence Manager – London (Hybrid) – up to £70,000 + Car/Fuel Allows. + Bonus + Ex. Benefits – Permanent Primary Purpose: Lead and actively participate in our client’s quality improvement initiatives across operational departments by leading projects focused on root cause analysis of quality issues. Ensuring the timely implementation of agreed solutions to enhance quality standards. Benefits:
Remuneration: Competitive salary, an excellent package and hybrid working.
Leadership Opportunities: Lead global quality improvement initiatives, shaping standards across departments.
Professional Growth: Gain and build on your extensive experience in quality methods and procedures, enhancing skills in problem-solving and project management.
International Exposure: Collaborate with multinational teams, broadening your global perspective and professional network.
Impactful Work: Drive organisational excellence by managing projects focused on enhancing quality standards, making a meaningful impact on the company’s success.
Key Responsibilities:
Lead process improvement activities for operations and services, focusing on problem identification and resolution.
Manage a comprehensive Root Cause Analysis (RCA) program for significant quality issues, overseeing progress from initiation to closure.
Coordinate and ensure completion of preventative actions, implementing error-proof solutions derived from RCAs, investigations, and Lessons Learned.
Analyse Costs of Non-Quality (CNQ) related to operations and services, proposing and managing action plans for timely resolution using quality tools such as 8D, DMAIC, or Value Stream Mapping.
Track, analyse, and report on Quality Key Performance Indicators (KPIs) in executive meetings.
Lead the shift towards a more project management-oriented approach, particularly concerning Industrial Projects and Marine Projects, in alignment with Vice Presidents (VPs).
Collaborate with VPs to identify projects, define scope and timescales, and take ownership of resource allocation and priorities for the execution of RCA projects.
Facilitate discussions on scope and deliverables during project kick-off meetings, identify technical experts, and determine appropriate tools for project execution, ensuring successful outcomes within project deadlines.
Requirements:
Extensive experience in quality methods and procedures within industrial environments which must include electronics and/or optical components.
Minimum of 10 years of experience in quality/industrial roles, with international work experience.
Minimum of 5 years of operational/performance management experience
Proficiency in technical and quality management, with a background in continuous improvement projects.
Strong ability to prioritise workload, adapt to changing requirements, and perform under pressure.
Crystal clear written and oral communication skills
Proficient in managing cross-functional teams at all organisational levels.
Qualifications:
Relevant technical degree or higher in engineering, technology, or operations.
Six Sigma Trained to Green or Black Belt level, or equivalent.
Ideally, candidates will possess recognised qualifications in Quality auditing.
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