BUSINESS SUPPORT ADMINISTRATOR – FINANCIAL SERVICES LONDON (HYBRID WORKING) UP TO £32,000 + BONUS + BENEFITSTHE OPPORTUNITY: We’re working with an innovative and fast-growing Fintech business in London that is seeking a motivated Business Support Administrator to join their expanding team. This is an exciting opportunity for someone with sales support or business development support experience within financial services to play a key role in supporting the Business Development team and contributing to the company’s continued growth. You’ll work closely with the Business Development Executives (BDEs) and wider internal teams to support the sales process, assist with client onboarding, and ensure the smooth management of the sales pipeline. This is a fantastic opportunity to join a dynamic Fintech organisation focused on making finance more accessible, where you’ll gain exposure to a fast-paced commercial environment and have the chance to develop your career.THE BUSINESS SUPPORT ADMINISTRATOR ROLE:
Reporting to the Business Development leadership team, you’ll support the day-to-day activities of the Business Development function.
Act as the first point of contact for inbound enquiries via phone and email from prospective clients
Support Business Development Executives with sales processes, underwriting support, credit checks and client onboarding
Assist with maintaining and managing the sales pipeline, ensuring internal systems are kept updated
Ensure accurate and up-to-date client and prospect records are maintained within internal databases
Help present the company’s services and solutions to prospective clients
Provide administrative and operational support to the Business Development team
Work closely with internal teams to ensure a smooth and compliant onboarding process for clients
Ensure all activity is conducted in line with relevant compliance regulations and legislation
Maintain a positive and collaborative approach within the wider team environment
THE PERSON:
Experience in a Business Support Administrator, Business Support Assistant, Sales Support, Sales Administrator, Business Development Support, Business Development Assistant, Sales Executive, Business Development Assistant or similar commercial role
Experience within financial services, fintech or a related industry would be beneficial
Strong communication skills with the ability to build rapport with clients and stakeholders
Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint
Highly organised with excellent time management skills and the ability to work in a fast-paced environment
Proactive approach with the ability to follow up leads and support sales activity
Strong attention to detail and ability to maintain accurate records and systems
A Bachelor’s degree would be beneficial but is not essential
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This is a fantastic opportunity to join and learn from a highly experienced and dynamic team within the insurance sector. You will gain first hand exposure to all aspects of key operational departments within the business, obtain valuable expertise and industry recognised qualifications. You will be offered a competitive initial salary, set additional increases following each exam and a salary increase commensurate with your experience and skills upon qualification.
In addition to the Certificate of Insurance (CII) and DPI internal training programme, as part of your 13 month apprenticeship you will be responsible for the duties as detailed below:
Providing support to the broking team preparing new business and renewal policies, mid-term adjustments, invoices, cover notes and written correspondence
Providing support to the marketing, claims and accounts teams
Working with senior management
Managing the staff entertainment fund and arranging team building exercises
Providing a professional service to all clients at all times
Brokering client’s commercial insurance requirements, working towards more complex types of cover
Accompanying senior broking executives on client site visits and surveys
Ensuring that throughout all departments the client records are kept up to date and completed fully and consistently
Maintaining the diary system for designated members of the team as required
Ensuring adherence to company compliance procedures and data protection requirements
Training:Insurance Practitioner Level 3 apprenticeship standard:
Fully and part funded learning and development programme that includes the Cert CII
Develop the knowledge, skills and behaviours of successful Insurance Practitioners
Role-specific route ways tailor the apprenticeship to the job role:
Claims Handler / Loss Adjuster
Assistant Underwriter
Junior Broker
Free CII membership for non-members through the CII Aspire Apprenticeship Programme
Includes digital CII study books and exam entries
Resit costs for CII exams and End-Point-Assessment will be covered by the employer
Fortnightly workshops for each CII exam
All workshops recorded and available on-demand
Interactive chat, forums and class notebooks for real time support and assistance from experienced and qualified insurance professionals
Exam tips, tricks, and strategies
Regular tutorials and assessments with your dedicated trainer
Training Outcome:DPI Insurance has been successfully running our apprenticeship programme for more than 10 years. We are a growing business and have experience in training and retaining talented and driven individuals.
Successful candidates will have a clear career path into well paid roles within the organisation. We currently have two previous apprentices within our team, our Commercial Renewals Manager (£55k OTE) and one of our Commercial Renewal Executives (£45k OTE).
DPI Insurance offers industry recognised CII training alongside our Internal Training Programme. Your journey doesn’t stop with an apprenticeship, CII training is also available to further qualifications, such as a DIP CII and ACII post apprenticeship.Employer Description:At DPI we offer specialist commercial insurance tailored to your individual needs. We are a family owned and run insurance brokers who genuinely care about protecting your business and putting our customers first.
Our team of experts boast over 220 years combined experience in the market and are here to provide you with professional advice. By taking the time to understand your business, we ensure you understand your risks and select the most appropriate covers for your needs.
DPI arranges insurance for a large volume of businesses and this has afforded us the ability to negotiate preferential rates and beneficial covers. We navigate our panel of A rated insurers, specialist underwriting agencies and the Lloyds market on your behalf to source the most appropriate terms.
We take pride in providing peace of mind and financial security so that you can focus on running your business.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Enthusiastic,Proactive,Hard Working,Professional,Career Minded....Read more...
