Airtime Billing Manager required for Global organisation with offices in Redhill, Surrey.
Main Purpose of Job:
To own and manage all aspects of monthly billing cycle including the monthly management reporting.Responsible for the UK Airtime Billing team and managing the day-to-day airtime activities and liaison with other internal and Group teams.
The individual must understand the company’s products and services and how that applies to the billing of services to their customers and must be able to produce and analysis airtime reports to aid the CEO, Sales Director and other colleagues.
To act as NIBS, INSIGHT provisioning and airtime third-party systems subject matter expert to ensure all billing and provisioning requests are resolved for both internal and external customers.
To support and help other Group airtime teams as required to ensure that Airtime processes and reporting is followed across all groups.
Who the company are, key tasks, and additional information available on request.
Experience/Skills/Qualifications
Mandatory
Team management.
Airtime Billing and provisioning experience, with a track record of delivering high level global customer service
Experience of Telecoms billing software and/or billing processes
Attention to detail is vital
Ability to be proactive, ensuring problems are quickly resolved or escalated
Ability to priorities, multitask, work under pressure to tight deadlines
Excellent written and verbal skills
Be self-motivated with a drive to learn services
Ability to identify and investigate anomalies to point of resolution
Good relationship builder
Advanced level use of Excel to a high standard to create pivot tables, charts, and lookup queries
Intermediate use of Microsoft Word
High level of computer skills
A professional and flexible approach
Flexible, customer focused and self-motivated and team player
Willingness and ability to learn quickly
Must be organised, methodical and a good multi-tasker
Most Difficult Part of Job
Prioritising at times of peak demand and maintaining a steady and balanced view of whole area of responsibility and ensuring a proactive approach to problem resolution.
Monday - Friday, 9am - 5:30pm.
Disability Confident employer.....Read more...
Office & Workspace Manager – East London, £35/40,000Office & Workspace ManagerSalary: £35/40,000 Location: East LondonCOREcruitment is working with a great client based in East London! They are looking for an Office & Workspace Manager to join their team. This role requires someone with exceptional customer service skills, strong organisational abilities, and a ‘can-do’ attitude.You will oversee a busy office, lead the Guest Services Team, and actively support key business functions, including building management, IT and telecoms, health and safety, and special projects. The ideal candidate will thrive under pressure and be adept at managing high volumes of tasks and projects while working with a diverse range of stakeholders. This role is a Monday – Friday role onsite 5 days a week.Key ResponsibilitiesOffice Management• Oversee daily administrative operations, including facilities inspections, ensuring spaces are maintained to a high standard.• Work closely with cleaning and waste management teams to deliver top-tier facility upkeep.• Coordinate office activities and ensure compliance with policies, while providing progress reports to inform strategic decisions.Front Desk Management• Manage the Front Desk operations efficiently, ensuring all systems and processes run smoothly.• Respond promptly to internal requests and provide administrative support under tight deadlines.• Ensure the seamless execution of all office-related administrative tasks.Workspace Management• Support the operations of flexible workspaces, from handling enquiries and contracts to onsite management.• Build strong relationships with tenants, becoming their main point of contact and ensuring their needs are met.Supplier & Contractor Coordination• Assist in procuring products and services for office operations.• Oversee suppliers and contractors onsite, ensuring adherence to company policies and procedures.IT & Telecoms• Ensure software systems are updated with relevant data and compile reports for senior management.• Act as a liaison between the organization and external IT support services to maintain effective system management.• Experience with Salesforce is preferred.Finance Administration• Manage purchase orders, invoicing, and credit card receipts.• Provide administrative support for departmental budgets and special projects.Skills and Qualifications• Office Management, Customer Service, and Reception expertise.• Strong organizational and multitasking abilities.• Proficiency in Microsoft Office Suite and Apple products.• Excellent time management, communication, and problem-solving skills.• Financial administration experience, including billing, invoicing, and order management.If this role aligns with your skills and ambitions, please apply today or send your CV to Sophie@corecruitment.com.....Read more...
