Holt Executive are exclusively supporting a global provider of lifesaving/innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.
Our partner is seeking a Maritime Field Service Engineer Telecommunication/SATCOM to be the crucial link between their cutting-edge technology and their global customers.
As a Maritime Field Service Engineer Telecommunication/SATCOM you'll be responsible for the work and activities related to the installation, service and maintenance of all Connectivity/Satellite Systems, IT Network hardware and software on vessels and offshore platforms.
Key Responsibilities for the Maritime Field Service Engineer Telecommunication/SATCOM:
- Dive into complex technical issues, troubleshoot with precision, and find creative solutions that keep their customers connected.
- Create detailed reports and ensure all tasks are completed on time and to the highest standards.
- Deliver projects on time and within scope, exceeding customer expectations.
- Collaborate with customers, internal departments, and fellow engineers to ensure seamless operations and exceed expectations.
Key Skills & Experience for the Maritime Field Service Engineer Telecommunication/SATCOM:
- Bachelor's degree in IT & Telecommunications or similar.
- Solid IT knowledge is essential, including server configuration, network infrastructure, and administration.
- Experience in marine electronics on commercial or military vessels or any offshore installations is an advantage.
- Multi-national customer service experience preferred.
- Must be flexible to work worldwide and travel varying schedules, including evenings and weekends.
- Be able to provide a valid work permit for the location you are applying to.
If your skills and experience match this Maritime Field Service Engineer Telecommunication/SATCOM opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com....Read more...
Do you thrive on creating exceptional customer experiences through intuitive and user-friendly interfaces?
Holt Executive are supporting a global provider of lifesaving and innovative connectivity solutions that connect people and assets around the globe, including in remote and challenging environments.
Our partner is seeking a talented and motivated Product Manager (Telecommunication) UX to lead the development and improvement of their customer portals.
In this role, the Product Manager (Telecommunication) UX will ensure their portals are intuitive, user-friendly, and drive customer engagement and satisfaction.
Key Responsibilities for the Product Manager (Telecommunication) UX:
- Partner with stakeholders to define a vision and strategy for customer portals, aligning with business goals and treating the portals as a commercial product that can drive the business.
- Champion the needs of our customers by collecting and analysing feedback to identify areas for improvement.
- Drive increased usage, engagement, and self-service on the portals through data analysis and user journey mapping.
- Translate user needs and business goals into clear product requirements, user stories, and acceptance criteria.
- Collaborate with designers, developers, and other teams to create user-friendly interfaces and ensure seamless integration with other systems.
- Stay current on industry trends and best practices in UX and customer portal design.
- Maintain product documentation and training materials for both customers and internal teams.
- Report, present, and train on the customer portals to various audiences.
Key Skills & Experience for the Product Manager (Telecommunication) UX:
- Experience in product management with a focus on UX Design experience is essential.
- Strong understanding of UX principles, user-centric design, and customer journey mapping. Be capable of translating this into requirements and design proposals.
- Experience conducting user research, usability testing, and gathering customer feedback.
- Good understanding of backend data systems and relationships and dependencies with portal functioning preferred.
- Proficient knowledge of industry-standard tools for wireframing and prototyping.
- Familiarity with Agile development methodologies, sprint planning, and backlog management.
- Maritime and/or satellite market knowledge preferred.
If your skills and experience match this Product Manager (Telecommunication) UX opportunity, we encourage you to apply by sending your CV to info@holtexecutive.com ....Read more...
Principal Engineer Fixed Voice & IMS Core | Telecoms | Gibraltar / Spain / UK | Remote
Principal Engineer Fixed Voice & IMS Core required for an exciting Telecoms company based in Gibraltar. You will lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
As Principal Engineer Fixed Voice & IMS Core you will be responsible for the delivery of an excellent service, through the efficient architecture, engineering, and application of technology.
What's on offer to you?
Managed Service provider
Great career options
Excellent team culture
What You Will Be Doing
Lead a technical function as determined by the Company, concerning a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension of the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors’ technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation concerning the technical function.
Define and execute multi-year roadmaps that align to the technical strategy and business objectives.
Manage and maintain an information exchange relationship with operational counterparts.
Support sales and marketing counterparts concerning the specific remit of technology and/or infrastructure:
Assist with a pre-sales function, if required.
What You Will Need to Succeed In This Role
At least eight years of demonstrable experience working in a communication service provider environment, either directly or indirectly.
Expert-level understanding of telecommunication and IP protocols (SIP-T/I, RSTP, SS7, SIGTRAN, IPSEC).
Solid understanding of PSTN and PLMN concepts, together with a working understanding of modern telecommunications infrastructure.
Experience with Ericsson IMS infrastructure is considered mandatory. Experience with Broadworks AS would be advantageous.
JCNIE or CCIE qualified. Equivalency will be considered.
The following functions will be within remit, but it is expected that operational activities will, in full or in part, be undertaken by specialist teams.
Software infrastructure supporting PNFs, VNFs and CNFs.
Hardware infrastructure supporting PNFs, VNFs and CNFs*.
Keywords: Principal Engineer Fixed Voice & IMS Core |Gibraltar | Telecoms....Read more...
Principal Engineer Fixed Voice & IMS Core | Telecoms | Gibraltar / Spain / UK | Remote
Principal Engineer Fixed Voice & IMS Core required for an exciting Telecoms company based in Gibraltar. You will lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
As Principal Engineer Fixed Voice & IMS Core you will be responsible for the delivery of an excellent service, through the efficient architecture, engineering, and application of technology.
What's on offer to you?
Managed Service provider
Great career options
Excellent team culture
What You Will Be Doing
Lead a technical function as determined by the Company, concerning a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension of the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors’ technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation concerning the technical function.
Define and execute multi-year roadmaps that align to the technical strategy and business objectives.
Manage and maintain an information exchange relationship with operational counterparts.
Support sales and marketing counterparts concerning the specific remit of technology and/or infrastructure:
Assist with a pre-sales function, if required.
What You Will Need to Succeed In This Role
At least eight years of demonstrable experience working in a communication service provider environment, either directly or indirectly.
Expert-level understanding of telecommunication and IP protocols (SIP-T/I, RSTP, SS7, SIGTRAN, IPSEC).
Solid understanding of PSTN and PLMN concepts, together with a working understanding of modern telecommunications infrastructure.
Experience with Ericsson IMS infrastructure is considered mandatory. Experience with Broadworks AS would be advantageous.
JCNIE or CCIE qualified. Equivalency will be considered.
The following functions will be within remit, but it is expected that operational activities will, in full or in part, be undertaken by specialist teams.
Software infrastructure supporting PNFs, VNFs and CNFs.
Hardware infrastructure supporting PNFs, VNFs and CNFs*.
Keywords: Principal Engineer Fixed Voice & IMS Core |Gibraltar | Telecoms....Read more...
Principal Engineer Development and Integration | Telecoms | Gibraltar
Principal Engineer Development and Integration required for an exciting Telecoms company based in Gibraltar. You will lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
What's on offer to you?
Managed Service provider
Great career options
Excellent team culture
What You Will Be Doing
Lead a technical function as determined by the Company, in relation to a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors’ technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation in relation to the technical function.
What You Will Need to Succeed In This Role
Expert-level in various programming and scripting languages (Python, Bash).
Proficient with database technologies – Oracle, PostgreSQL and MySQL.
Proficient with working with Unix and Linux based server architectures.
Previous experience in leading development teams.
Ability to work with cross-functional teams.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent communication and interpersonal skills.
Knowledge of telecommunication environments essential.
Experience with quality assurance frameworks such as ISO27001 advantageous.
Keywords: Principal Engineer Development and Integration |Gibraltar | Telecoms ....Read more...
Principal Engineer Development and Integration | Telecoms | Gibraltar
Principal Engineer Development and Integration required for an exciting Telecoms company based in Gibraltar. You will lead a team and technical function that ensures the delivery of an effective, efficient, and productive environment which can cope with the fluctuations and demands of the business, within the confines of policies and budgets.
What's on offer to you?
Managed Service provider
Great career options
Excellent team culture
What You Will Be Doing
Lead a technical function as determined by the Company, in relation to a specific remit of technology and/or infrastructure, across relevant markets and countries.
Strive for 100% availability of the customer-facing service.
Operationally maintain and continuously improve the technical function.
Dimension the technical function in line with business requirements, including growth and sparing.
Apply best practices as defined by standardisation committees, industry bodies and vendors.
Track vendors’ technology evolutions and lifecycle.
Lead the planning, development, design, engineering, architecture, integration, testing, acceptance, optimisation, and implementation activities of the technical function.
Be responsible and accountable for the quality and performance of the technical function.
Coordinate and assure security aspects of the technical function.
Manage the resolution of customer-initiated complaints and defects within committed service levels attributed to the technical function.
Lead and manage the delivery of projects within the specific remit of the technical function.
Be responsible and accountable for drafting, collating, and maintaining a repository of documentation in relation to the technical function.
What You Will Need to Succeed In This Role
Expert-level in various programming and scripting languages (Python, Bash).
Proficient with database technologies – Oracle, PostgreSQL and MySQL.
Proficient with working with Unix and Linux based server architectures.
Previous experience in leading development teams.
Ability to work with cross-functional teams.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Excellent communication and interpersonal skills.
Knowledge of telecommunication environments essential.
Experience with quality assurance frameworks such as ISO27001 advantageous.
Keywords: Principal Engineer Development and Integration |Gibraltar | Telecoms ....Read more...
