Part-Time Sales and Supply Chain Coordinator
Location: Marden, Kent (Office-Based)
Hours: 3-4 days per week (22.5-30hpw)
Salary: £16,200 - £24,000pa (depending on rate and hours)
Start Date: ASAP
KHR are working with an established supplier of essential goods, who are looking to hire an accomplished all-rounder who can play a business-critical role on a part-time basis.
This is a key operational support role within the business, responsible for coordinating customer orders, procurement, supplier relationships and logistics to ensure the smooth day-to-day running of the business.
Working as part of a job share arrangement, you will work closely with an existing team member to provide seamless support across operations, purchasing, customer enquiries and warehouse coordination. Strong organisation, communication and attention to detail are essential to ensure continuity of service and effective handovers between working days.
The successful candidate will play an important role in ensuring products are purchased, processed and delivered efficiently while providing excellent support to customers and internal teams.
Key Responsibilities
- Manage the end-to-end processing of customer orders from quotation through to delivery
- Raise purchase orders, source products, obtain quotations, and liaise with suppliers to ensure timely procurement
- Coordinate deliveries with suppliers, warehouse partners, fitters, and couriers, resolving any logistics issues proactively
- Monitor stock availability, supplier lead times, and delivery schedules, communicating updates where required
- Act as the first point of contact for customer enquiries via phone and email, providing order updates and excellent customer service
- Prepare quotations, order confirmations, and maintain accurate customer, supplier, and order records
- Update and maintain CRM, order management systems, and other business documentation
- Build and maintain positive relationships with customers, suppliers, and internal teams to support smooth operations
- Support warehouse fulfilment activities and contribute to the continuous improvement of operational processes and procedures
-Work collaboratively within a job share arrangement, ensuring effective communication and seamless handovers
Candidate Profile
- Previous experience in operations, procurement, office administration, customer service or supply chain coordination
- Experience working with suppliers and coordinating deliveries
- Excellent organisational skills with the ability to manage multiple priorities
- Strong communication skills and confidence dealing with customers and suppliers
- Experience using Microsoft 365, particularly Outlook, Excel, Teams and Word
- Experience using Xero, Hubspot and CRM or order management systems
- A proactive approach with strong attention to detail
- Experience within a manufacturing, distribution, technical or industrial environment
- Experience with purchasing or procurement activities
- Experience supporting warehouse or logistics operations
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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We are seeking a reliable and hardworking Warehouse Operative to support the day-to-day running of our warehouse operations. The role involves handling professional broadcast and AV equipment, ensuring goods are received, stored, packed, and dispatched accurately and safely in line with company procedures. The successful candidate will play an important role in maintaining stock accuracy and ensuring excellent service standards are met for customers.
Key Responsibilities:
Packing & Dispatch:
Pick, pack and prepare customer orders accurately in accordance with company procedures
Ensure all items are packaged securely to minimise the risk of damage during transit
Prepare shipments for dispatch, including correct labelling and documentation
Carry out final checks to ensure order accuracy and product condition prior to dispatch
Goods In (Receiving Deliveries)
Receive, unload and check incoming deliveries against purchase orders and delivery notes
Inspect goods for damage, shortages or discrepancies and report issues in line with company procedures
Accurately book received goods into the inventory system
Stock Control:
Maintain accurate stock records and warehouse locations within the stock management system
Assist with regular stock counts and periodic stock audits
Ensure stock is stored safely, securely and in an organised manner
Handle high-value and fragile equipment with care and accountability
General Duties:
Maintain a clean, safe and organised working environment in accordance with health & safety regulations
Follow all company policies and procedures, including manual handling guidelines
Assist with returns processing and other warehouse operational tasks as required
Work collaboratively with colleagues across the warehouse, logistics and sales departments.
Person Specification
Essential:
Previous warehouse, logistics or similar operational experience
Good level of numeracy and strong attention to detail
Ability to work accurately under pressure and meet deadlines
Physically fit and capable of carrying out manual handling tasks.
Basic IT skills for stock control systems and order processing
Reliable, punctual and able to work effectively as part of a team
Desirable: (Advantageous but Not Essential)
Experience handling professional audio, video or broadcast equipment
Familiarity with high-value or fragile goods handling
Experience using inventory management or warehouse management systems
Interest in broadcast, AV or technical equipment would be beneficial
Compliance & Legal Requirements:
Must have the right to work in the UK
Willingness to comply with company health & safety policies and training requirements
Adherence to Working Time Regulations and company's working hours policy
Training:
On-the-job training
Training Outcome:
Opportunity for a permanent full-time position upon successful completion of the apprenticeship
Employer Description:An established organisation for hiring, purchasing, and selling broadcast equipment for all kinds of video needs.
Working Hours :Monday - Friday, 10.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Physical fitness,Proactive attitude,Reliable,Dependable,Strong work ethic,Ability to follow procedures,Time management....Read more...
SG Petch in Middlesbrough are currently seeking an Autocare Technician Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects.
Duties will include:
Communicating with customers to identify vehicle problems and service requirements
Conducting vehicle inspections and routine maintenance, including servicing electric or hydrogen-powered vehicles
Repairing and replacing components on various vehicle systems, including tyres, brakes, steering, and suspension
Managing stock levels and sourcing vehicle components according to workplace procedures
Other general technical duties and general housekeeping
Providing excellent customer service to internal and external customers
Training:Candidates will work towards achieving the Autocare Technician Apprenticeship Standard at level 2.
They will also be required to study towards achieving level 1 maths and English functional skills if they do not already hold equivalent qualifications.
Autocare Technician / Skills England
The programme lasts for 24 months. The training incorporates underpinning knowledge in partnership and is managed by EMTEC Colleges. Throughout the duration of the programme, the candidates will be expected to travel to EMTEC’s training centre in Nottingham for 16 separate weeks to carry out skills training.
Regular visits to the dealership from EMTEC Vocational Learning Advisors will take place, who will observe all evidence opportunities that occur naturally in the workplace.
Assessment Includes:
Ongoing assessment of soft skills and behaviours, a behaviour assessment, Knowledge and understanding tests at the end of Gateway 1 and 2, Skills tests at the end of Gateway 1 and 2.
This is followed by the synoptic assessment, of which there are four components: Log book (final year review to assess apprentice’s progress), Behaviour Assessment, Knowledge Test (an in-depth, online test exploring knowledge/ understanding of the apprentice) and Skills Test (two-day practical examination of the skills of the apprentice). Each apprentice will achieve the following:
Autocare Technician Standard Level 2
Level 3 Award in Automotive Refrigerant Handling (EC842-2006) QCF
Level 3 Award in Electric/Hybrid Vehicle System Repair and Replacement QCF · Certified Hyundai courses
Training Outcome:Possible progression to Level 3 Motor Vehicle (FAST TRACK) Apprenticeship.
Permanent position on the completion of the apprenticeship.
Further opportunities to develop career to become a fully qualified master technician and MOT tester.Employer Description:SG Petch is a family-owned and operated multi-franchise car dealership group operating in the North East and Yorkshire since 1977. They offer new and used car sales, servicing, MOT testing, and accident repairs across branches in Darlington, Durham, Middlesbrough, Richmond, Sunderland, and York.They represent a wide range of manufacturers, including Alfa Romeo, Abarth, BYD, Fiat, Hyundai, JAECOO, Jeep, Kia, Isuzu, Mazda, OMODA, Peugeot, and SEAT.Working Hours :Monday – Friday 8am – 5pm with a 30 min lunch 40 hours per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Field Service Engineer – Premium Automotive Equipment
Typical Earnings: Around £37,000 (base + bonus) – with potential to earn more
Benefits Include: Fully equipped company van, Pension & healthcare, Tax-free lunch allowance (~£1,160/year), Monday to Friday – no weekends, Premium product training and ongoing support
4 days per week in the field, one office day per week (this can be home office based)
Location: Field-based across Northern England and Scotland. Ideal home locations include:
York, Leeds, Sheffield, Bradford, Kingston upon Hull, Wakefield, Ripon, Doncaster, Harrogate
Why This Role Could Be Perfect for You
Work hands-on with premium automotive equipment, applying your mechanical, electrical, or hydraulic skills in real-world settings
Join a market-leading brand with a reputation for quality, innovation, and excellent customer service
Enjoy variety and independence — every day is different, with travel across the region and occasional overnight stays
Receive top-class training and support to help you transition confidently into the automotive sector
Be part of a company culture that values professionalism, pride in workmanship, and mutual support
This is a great fit for a field-based engineer who enjoys solving problems on site, working independently, and making a visible impact.
The Role
Service, calibrate, and maintain automotive equipment at customer sites
Install new equipment and deliver start-up training
Support the Technical Sales team with product demonstrations
Complete admin tasks and update the CRM system
Spot opportunities to grow service, training, and repair business
Who We’re Looking For
Strong mechanical, electrical, or hydraulic engineering background
Field service experience preferred (but not essential if you have transferable skills)
Health & safety aware, with a customer-first mindset
Full UK driving licence and willingness to travel daily with some overnight stays
No automotive experience? No problem. We welcome candidates from construction equipment, agricultural machinery, off-highway, marine, commercial vehicle, or capital equipment sectors.
If you’ve got field service experience and a desire to learn, we’ll give you the tools and training to succeed.
Personal Attributes
Self-motivated and organised
Able to manage your own time and workload
Strong problem-solving skills and attention to detail
Professional, customer-focused, and proud of your work
Register Your Interest
If this sounds like your kind of role, we’d love to hear from you.
Send your CV to Kayleigh Bradley, Senior Recruiter at Glen Callum Associates Ltd, or call Kayleigh for a confidential chat on 07908 893621.
Job Reference: 4317KB – Field Service Engineer - North
Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations worldwide.
Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know—we’re here to support you.
Applicants must be eligible to work in the UK. We are unable to offer sponsorship.....Read more...
JOB DESCRIPTION
The Euclid Chemical Company is currently looking for a Purchase Planner for our plant located in Cleveland, OH. The Production Planner is responsible for forecasting site demand and developing long-term and short-term production schedules across multiple departments to ensure uninterrupted operations. Accountable for planning and purchasing raw materials, packaging, and expense items to support production needs while maintaining inventory accuracy and cost efficiency. This role partners cross-functionally with operations, corporate purchasing, and customer service to align production plans with business demand and service requirements.
Euclid Chemical offers a world-class benefits package that includes:
Annual bonus program
Employee Stock Purchase Plan
Defined Benefit Pension Plan
Matching 401k
Medical, dental and vision coverage
Company Paid Life Insurance
Generous vacation and holiday time
Salary: $60,000 - $65,000 annually
Major Responsibilities:
• Develop and maintain long-term forecasted production schedules across six departments based on sales projections and demand trends• Translate forecasted demand into actionable purchasing plans for raw materials, packaging, and bulk deliveries• Create and lock in weekly production schedules, balancing forecast, inventory levels, and material availability• Monitor inventory levels and proactively adjust purchasing and scheduling decisions to prevent stockouts or excess inventory• Purchase and manage site expense items as needed to support operations• Collaborate cross-functionally with operations, customer service, and corporate purchasing to align supply with demand and resolve constraints• Utilize SAP to manage purchasing, material requirements, and order processing activities• Build and maintain scheduling tools and production plans using Microsoft Excel• Analyze data and trends to improve forecast accuracy, inventory turns, and overall planning efficiency• Serve as a backup for processing production orders across various departments as needed• Support continuous improvement initiatives • Perform other duties as assigned
Education and/or Experience:
• Bachelor's degree preferred (Supply Chain, Business, Engineering, or related field) or equivalent experience• 2+ years of experience in purchasing, planning, or supply chain roles preferred• Strong proficiency in Microsoft Excel (required)• SAP experience preferred• Experience in manufacturing or distribution environment preferred
Skills:
Analytical & Mathematical Skills - Strong ability to analyze data, forecast demand, and make data-driven decisions. Comfortable working with numbers, trends, and calculations to support planning and purchasing activities.
Organizational/Planning Skills - Ability to manage multiple priorities, develop structured schedules, and coordinate resources effectively. Skilled at balancing long-term planning with short-term execution needs.
Attention to Detail - Ability to ensure accuracy in forecasts, purchase orders, and schedules. Monitors data closely to prevent errors that could impact production or inventory.
Communication Skills - Ability to clearly communicate plans, constraints, and changes across operations, customer service, and purchasing teams. Capable of presenting information effectively in both written and verbal formats.
Interpersonal Skills - Ability to collaborate cross-functionally and build strong working relationships across departments.
Problem Solving/Decision Making - Ability to identify supply or scheduling issues and take proactive action to resolve them. Capable of making sound decisions in a fast-paced environment with competing priorities.
Systems & Technical Skills - Proficiency in SAP and Microsoft Excel to manage data, build schedules, and execute purchasing functions efficiently.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.Apply for this ad Online!....Read more...
We are looking for a highly motivated and curious AI & Business Operations Apprentice to work across multiple areas of the business while helping Arca identify, develop, and implement AI-driven tools and systems.
This is not a traditional administration apprenticeship. The role is designed for someone who is excited by:
AI and emerging technology
Process improvement
Automation
Data and operational efficiency
Learning how a scaling business operates end-to-end
You will gain exposure across:
Operations
Commercial & Sales
Customer Service
Finance
Marketing
Technology & Systems
A key part of the role will focus on helping Arca explore and implement practical AI solutions that improve internal efficiency, reporting, customer experience, and decision-making.
Key Responsibilities:
AI & Systems Development
Support the identification of opportunities to introduce AI tools across the business
Help research, test, and implement AI platforms and automation solutions
Assist with integrating AI into workflows, reporting, customer communications, and operational processes
Work with teams to identify repetitive tasks that can be automated or improved
Help document and improve internal business processes
Support adoption and training of new tools and systems
Cross-Functional Business Support
Support operational and commercial teams with day-to-day projects
Assist with reporting, data analysis, and process tracking
Contribute to internal improvement initiatives across departments
Help maintain CRM, operational systems, and internal documentation
Support leadership with ad hoc projects and business initiatives
Data & Insight
Assist in analysing business data and identifying trends or inefficiencies
Support dashboard and reporting improvements
Help produce presentations, summaries, and business insights
Training:As part of their apprenticeship, the successful candidate will complete off-the-job training, dedicated learning that takes place during paid working hours and focuses on developing the skills and knowledge needed for the role. This includes structured activities such as workshops, online learning, shadowing, and practical training, ensuring they gain the full competence required to excel in the position while contributing effectively to the organisation.Training Outcome:What You’ll Gain
Exposure across all major business functions
Hands-on experience implementing AI and automation in a real business environment
Mentorship from senior leadership
Experience working in a fast-growing life science logistics company
Development of commercial, operational, and technical skills
Opportunity to help shape how AI is used within the business
Employer Description:Arca BioLogistics is a specialist life science and healthcare logistics provider supporting pharmaceutical, biotech, diagnostics, clinical research, and healthcare organisations across the UK and internationally.We deliver time-critical, temperature-controlled, and GDP-compliant logistics solutions with a strong focus on service quality, visibility, technology, and customer experience.As a growing business, we are investing heavily in operational efficiency, automation, and AI-enabled ways of working. This role is a unique opportunity to help shape how AI is practically implemented across a fast-moving, technology-driven business.Working Hours :08:30 - 17:30, Monday to Friday, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,AI skills,Basic data analysis skills....Read more...
Assist with the servicing, maintenance and repair of petrol and diesel marine engines
Work on a wide range of inboard and outboard engines, from small engines through to V8 and V12 applications
Support fault finding, diagnostics and electrical repairs on marine vessels
Assist senior engineers and technicians with complex repairs and maintenance tasks
Carry out antifouling work, including preparing hulls and applying coatings and bottom paint
Undertake boat polishing, detailing, valeting and preparation to customer-ready standards
Prepare boats for handover, including inspections, maintenance checks and presentation
Operate marina equipment, including the fuel pontoon and pump-out station, following safe working practices
Assist with hire boat preparation and customer handovers, including explaining safe vessel operation
Support the movement of boats around the marina and assist with hoist and boat lift operations
Liaise professionally with boat owners, customers and visitors, providing excellent customer service
Support boat sales activities where required
Carry out basic administrative duties, maintain service records and use internal systems to log jobs and parts
Assist with social media and marketing activities where required
Help maintain a clean, safe and organised workshop, boatyard, marina and pontoon environment
Support wider marina and business operations as required, gaining experience across all areas of the business
Follow all health and safety procedures and contribute to a positive working environment
Training:
Training will be delivered through a combination of on-the-job learning and off-the-job training
Apprentices will typically spend 4 days per week in the workplace and 1 day per week at Riseholme College, Lincolnshire, developing the knowledge, skills and behaviours required to successfully complete the apprenticeship
Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be offered the opportunity to progress into a permanent position within the business, subject to performance and business needs
Salary reviews will take place throughout the apprenticeship, with pay increases considered based on skills development, commitment, performance and contribution to the company
This is an excellent opportunity for someone looking to build a long-term career within the marine industry, where hard work, enthusiasm and a willingness to learn will be recognised and rewarded
Employer Description:Burton Waters Marina is a family-run business with a strong reputation in the marine industry. As a growing company, we are looking for committed team members who want to develop their skills and build a long-term career with us.
You will work alongside experienced engineers and boatyard professionals, gaining hands-on experience across a diverse range of marine engineering, maintenance and marina operations. This role offers a unique opportunity to be involved in the entire process, from receiving boats and diagnosing faults through to servicing, restoration, preparation and final sale.
Throughout your apprenticeship, you will benefit from dedicated mentoring, exposure to premium boat brands including Jeanneau and Prestige, and opportunities to attend manufacturer training and technical product courses. Successful candidates will have the opportunity to progress into a permanent role, with clear career development opportunities within our growing family-owned business.
If you are looking for a varied role, practical experience and the chance to build a rewarding long-term career in the marine industry, this apprenticeship provides an excellent foundation for success.Working Hours :Monday - Friday. Summer working hours are typically 8.00am - 5.00pm and winter working hours are typically 8.30am - 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Patience,Physical fitness,Practical....Read more...
We are seeking a mature, self-assured, driven, and passionate person who is organised, accustomed to meeting deadlines, and excellent with people.
Are you a positive person seeking to launch your career in a dynamic sector?
It would be ideal if you had some experience in real estate, but if you have a good outlook, want to learn, and a desire to grow, we will be pleased to teach you the technical skills.
Your roles and responsibilities will include:
Assisting clients with regards to the letting process
Giving advice and guidance
Answering customer queries providing a good level of customer service
Liaising with senior colleagues in arranging viewings
Assisting customer when maintenance needs to be carried out
Handling any problems or customer queries
Assisting with assessing tenant applications
Assisting undertaking credit references and general reference checks
Assist the client and senior staff when negotiations between tenant and landlord are being carried out
General admin duties
Customer Service duties ensuring clients are happy and that the process is running smoothly between all parties
Training:
Full on-the-job and off-the-job training will be delivered supported by our training provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard qualification
Training Outcome:Further progression to be discussed at the end of the apprenticeship.Employer Description:Zeta Homes has vast experience in sales, lettings and management of about 10 years. Although the company was formed in 2005, the director has been in the property market for about 10 years. We are concerned about where people live and we are committed to the development of the housing problems across the United kingdom. We work with about 75% of the boroughs across London; providing homes for the homeless, letting properties to the people with low income we are involved in the rent deposit, bond schemes and provide accommodation for social service departments of the boroughs that we work with. Our private letting department is one of the most popular in the east end of London because of our success. This is a national company that provides a network of services all over London. We manage a substantial portfolio of properties for individual and corporate landlord clients based in the UK and overseas. We operate to the highest professional standards, delivering added value services to three client groups. Our staffs have a wealth of experience, knowledge and resources to enable them carry out their tasks in the services that you require. Speak to us today and you will not be disappointed. Zeta Homes limited is a property management company , that specializes in the management of properties for investors, developers and individuals with portfolios. The extensive services which we provide are tailored to the specific requirements of each development or property, our aim is to care for your home by providing cost effective property management through our specialised personal service. We take the responsibility for the day to day running and upkeep of the development giving the residents much more freedom and much less worry.Working Hours :Monday - Friday, 09:00 - 17:30. 1-hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
Providing advice to customers who are having problems with their vehicles
Taking sales orders from customers both face to face and over the phone
Stock control for vehicle parts and accessories
Maintaining an ordered stockroom
Raising invoices for parts sold
Liaison with internal teams to ensure the correct stock is in place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers, you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre in Milton Keynes to complete their apprenticeship training. All training costs are covered as part of the programme (travel, accommodation and food).
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our teamWorking Hours :Monday- Friday. 0830- 1730.
Possibility of Saturday workings and/ or shifts.
Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Tasks including but are not limited to:
Managing inbound and outbound calls, leasing with service users, their families and prescribers- within Medequip agreed KPIs
Booking all delivery rounds in advance for Technicians and Service Engineers, utilising the software appropriately
Ensuring all client and delivery details are correct and up to date, adding notes to the system where necessary
Ensuring emergency jobs are actioned within the agreed KPI by relaying the requirements to the technicians and warehouse
Ensuring all steps are taken to contact the client, and leasing with the prescriber, putting order on review, when contact is not achieved
Answering emails and complaints within Medequip agreed timeframes
Liaising between health professional and service users
Ensure Technician’s mix of work is acceptable, assessing the workload
Managing reception and facilitating retail sales
Use of online ordering system processing in order to triage and process incoming clinical orders from prescribers across the county
Extensive phone work in order to speak with service users to agree convenient delivery and collections dates
Booking activities to technicians in order to adhere to order KPI targets. Taking care to respond to the order speed within the required timeline ie sameday/next day emergencies
Taking incoming calls from prescribers and service users in order to triage requests and respond accordingly ie raise a repair or collection
Liaising with the warehouse via an online chat platform in order to identify stock requirements to fulfil orders
Maintaining provision of user manuals and instructions to the warehouse for equipment provided to services
Training on service provision in order to support the depot online query portal
Completing mandatory training, e.g. cyber security, safeguarding, equality and diversity
Training:
You will be working towards a Level 3 Apprenticeship Standard in Business & Admin
This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace
You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required
Training Outcome:
On successful completion of your apprenticeship you may be offered a full time position with the company
You could also potentially look at higher level apprenticeships to continue your business career
Employer Description:Medequip is a specialist logistical business that provides innovative solutions in the Health and Social Care sector. As one of the longest-serving providers of contracted out ‘Community Equipment Services’, having been awarded our first community equipment contract in early 1993, we have grown in both size and expertise to now offer fully integrated services which reflect the complex needs of the sector, designed and coproduced in conjunction with commissioners, professional prescribers, community support organisations, and the families, carers and most importantly, those people who use our services.
Safeguarding is our highest priority, supported by our ISO 9001/45001/14001/27001 accredited integrated QMS, and Medequip were the first organisation to gain companywide CECOPS and TSA accreditations.
Medequip is unique in specialising solely in community equipment. This includes the processes of procurement, storage, delivery, installation, technical demonstration, repair, and maintenance, collection, cleaning, and recycling homecare medical equipment. Over time we have extended our one stop shop to include online retail and assessment, continence products, ceiling track hoists, wheelchairs, sensory loss equipment, TEC, falls prevention services and minor adaptations and are well placed to deal with the cost and activity pressures that our customers currently face through understanding, innovation, and implementation.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...