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Assistant Manager, Marquee Events-Food & Beverage
Full-Time; Contract (February 17 – July 16, 2026)Date Posted: January 16, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The PNE fosters a challenging, dynamic and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us in being a part of the global celebration of soccer as a host city for the FIFA Fan Festival™ that will leave lasting memories for our guests!Why join our Team? Be part of an international celebration of soccer and culture in VancouverWork in a fast-paced, high-energy environmentOpportunity to create lasting memories and friendshipsStaff discounts and perks during the event What will you do this year?In your role as an Assistant Manager, Marquee Events, F&B your primary accountabilities will be to: Assist with planning and execution of concession operations for FIFA Fan Festival™, ensuring efficient service and high-quality standardsOversee staffing schedules and ensure appropriate coverage for all concession stands during the eventManage recruitment, orientation, and training of concession staffCoordinate inventory administration for concessions, including ordering, receiving, and tracking food and beverage productsEnsure compliance with FOODSAFE, Serving It Right, liquor licensing, and all applicable regulationsLiaise with vendors and partners to maintain smooth concession operationsTroubleshoot operational issues and maintain superior service standards throughout the eventProvide leadership and guidance to staff, managing performance and fostering a positive team environmentUphold a clean, safe, and well-maintained concession environmentPerform other related duties as required What else? Minimum 2–3 years of experience in a management role within the Food & Beverage industry, with a strong focus on concession operations or large-scale eventsSuccessful completion of Grade 12; post-secondary education in a related field is considered an assetStrong knowledge of concession operations, food safety, and liquor licensing regulationsExcellent leadership and people management skillsAbility to remain calm under pressure and manage multiple prioritiesStrong administrative and tech skills, including Microsoft OfficeOutstanding written and oral communication skillsMust be able to work an event-based schedule, including evenings and weekends during FIFA Fan Festival™Successful candidates must undergo a Criminal Record Check. Who are you? Passionate about food service and guest experienceAn effective leader with concession experienceProactive and detail-orientedExcellent time-management skillsSolid work ethicAn advocate for excellent guest service Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $30 - $31 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca ....Read more...
Technical Manager
Technical Manager Wiltshire (Near Trowbridge)Up to £60,000 DOE + Excellent BenefitsWe are seeking an experienced Technical Manager to lead the technical and quality function at our Wiltshire site. Reporting to the Technical Director, you will be responsible for delivering high-quality standards, ensuring legal and customer compliance, and driving continuous improvement across the product lifecycle.This is a hands-on leadership role within a food manufacturing environment, focused on managing audits, quality systems, and developing a high-performing technical team.Key Responsibilities: Lead, motivate, and develop the technical/QA team Manage and maintain the Quality Management System (QMS) Lead internal and external audits (including BRCGS) Ensure compliance with HACCP, GMP, legal, and customer standards Drive continuous improvement initiatives to enhance product quality and efficiency Collaborate cross-functionally with Production, Supply Chain, and Commercial teams Manage technical budgets, resources, and project timelines Act as the key technical contact for customers and external bodies About You: Proven Technical Manager (or senior technical) experience within food manufacturing Strong knowledge of HACCP, GMP, BRCGS, auditing, and quality systems Confident leading audits and managing compliance Strong people leadership and team development skills Detail-oriented with a proactive, continuous improvement mindset Benefits: 27 days holiday + bank holidays Pension: 4% employee / 8% employer contribution BUPA Private Medical (post-probation) Life Assurance (1x salary) Company Sick Pay Scheme Annual pay reviews If you’re a driven technical leader looking to make an impact in a growing food manufacturing business, we’d love to hear from you. ....Read more...
AI Practitioner Apprentice
As a Junior AI Consultant Apprentice at EXL, you will support the design, architecture, and implementation of agentic AI solutions and AI-enabled enterprise. You will work alongside senior AI architects and consultants to help shape next‑generation AI systems that combine GenAI, agentic automation, data intelligence, and enterprise application integration. This role is designed for individuals who want to become AI architects or AI consultants, not data engineers. Key Responsibilities AI-enabled systems & agentic AI support You will: Support design and prototyping of agentic AI applications embedded into client workflows Assist in building tool-enabled AI agents, orchestrating APIs, knowledge sources, and enterprise systems Participate in evaluating AI system behaviour (accuracy, drift, reliability, safety) Help configure enterprise AI applications using EXL’s toolkits and accelerators AI systems architecture & workflow integration You will support senior architects to: Map current client processes and identify opportunities for embedded AI Design end-to-end AI architectures including memory models, orchestration layers, vector stores, and workflow integration patterns Assist in documenting solution architectures, data flows, and integration designs Help prepare architectural artefacts for client presentations (diagrams, solution blueprints, implementation plans) Industry-focused AI consulting You will work on AI use cases across: Insurance – underwriting support, claims automation, broker-assist, fraud Banking – KYC/AML workflow AI, credit operations, customer servicing Energy & Utilities – field operations, network planning, customer queries Retail – demand forecasting, merchandising, customer support workflows Your contribution will focus on translating industry problems into AI-enabled solutions Sales enablement & pre-sales support You will: Support proposal creation, case studies, POVs, AI maturity assessments Help prepare demos for client meetings, including AI agent workflows Assist senior team members in producing slide decks & architectural narratives Contribute to benchmarking, competitive analysis, and value case modelling Responsible AI & Governance You will: Apply principles of safe AI, EU AI Act and FCA-aligned controls Support testing and evaluation frameworks (TEVV) including: - Accuracy, precision/recall - Groundedness - Consistency - Safety checks Help maintain audit trails, evaluation logs, and architecture documentation Essential Knowledge You must have foundational knowledge or experience in: Understanding of AI concepts: LLMs, RAG, agentic workflows, vector databases Basics of enterprise workflows and integration patterns Fundamentals of cloud platforms (Azure, AWS, GCP) and modern application architectures Familiarity with Python or TypeScript for prototyping Basic understanding of data models and APIs Essential Skills Strong analytical and problem-structuring ability Ability to break down business processes and map AI opportunities Clear communicator capable of producing client-ready materials Interest in architecture (logical diagrams, solution blueprints, systems thinking) Ability to collaborate across business, IT, and data teams Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studyingArtificial intelligence (AI) and Automation Practitioner standard Level 4 You will also receive full training and support from the Leep Talent Apprenticeship team to increase your skills. Your training will include gaining a Level 4 Artificial intelligence (AI) and Automation Practitioner qualification. Learners can gain these optional exams at the end of the programme: AWS Certified AI Practitioner Microsoft AI-900 Azure AI Fundamentals Microsoft PL-900 Fundamentals Awarding Body: Accelerate People Training Outcome:Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme. We have already helped over 1000 people start their tech and digital careers with an apprenticeship.Employer Description:From our beginnings in business process services to becoming a global leader in data and AI, EXL brings 25+ years of proven expertise helping enterprises transform and redefining what's possible for our clients. We partner with leading companies in insurance, healthcare, banking and capital markets, retail, media and communications, and energy and infrastructure to reimagine business models, deliver measurable outcomes, and accelerate innovation. While nearly 70% of enterprise AI initiatives fail, EXL consistently delivers a 90% success rate by integrating deep industry knowledge, robust data and analytics capabilities, and cutting-edge AI implementation in client workflows—turning complexity into value at scale. At EXL, innovation isn't just a buzzword—it's how we solve complex challenges and create lasting value. By integrating cutting-edge technologies like machine learning, AI, and cloud computing, we enable our clients to stay ahead of the curve. Whether it's revolutionizing customer experiences, streamlining back-office operations, or uncovering new revenue streams, innovation fuels everything we do.Working Hours :Monday - Friday (9:00am - 5:30pm). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Interest in AI,Motivated,Can do attitude,Interest in architecture,Tech Savvy ....Read more...
Credit Controller - Nordic Speaking
Credit Controller – Nordic Speaking (Swedish/Norwegian) Location: London (Central) Salary: Up to £40,000 per annum + Benefits Sector: International SaaS / Sustainability Technology The Role On behalf of a global leader in Environmental, Health, and Safety (EHS) and ESG software, we are seeking a bilingual Credit Controller to manage a portfolio of Nordic-based accounts. Our client provides innovative technology that helps over 11,000 businesses protect their workforce and the planet. With an unwavering commitment to customer success, they are looking for a professional who can balance efficient debt collection with the high level of service their clients expect. Key Responsibilities Regional Ownership: Manage the full end-to-end credit control process for the Nordic region (Sweden, Norway, Denmark, and Finland). Bilingual Communication: Negotiate payment plans and resolve complex billing queries via phone and email in both English and a Nordic language. Cash Allocation: Ensure accurate and timely posting of payments to the ledger. Risk Mitigation: Perform credit checks and monitor risk categories to prevent bad debt. Internal Liaison: Partner with Sales and Customer Success departments to streamline the onboarding of new clients and resolve disputes. Candidate Requirements Language Fluency: Must be fluent to a professional level in Swedish or Norwegian (Danish or Finnish is a significant advantage). Experience: Minimum 2+ years in a Credit Control or Accounts Receivable role, preferably within the SaaS or Technology sector. Communication: Ability to navigate difficult conversations with diplomacy and maintain long-term client relationships. Technical Skills: Proficient in Excel and experienced with ERP systems (e.g., NetSuite, Microsoft Dynamics, or SAP). Location: Based in London with the ability to work in a fast-paced, international office environment. Why Apply? This is an opportunity to join a mission-driven organization that prioritizes workplace safety and environmental resilience. You will be part of a sophisticated finance function where your language skills are highly valued and your contributions directly impact the company’s ability to scale globally. Competitive salary up to £40k. Opportunity to work within the booming ESG and Sustainability tech space. Collaborative and supportive team culture. To Apply If you are a Nordic-speaking finance professional looking for a role with purpose, please submit your CV for immediate consideration. ....Read more...
Credit Controller - Nordic Speaking
Credit Controller – Nordic Speaking (Swedish/Norwegian) Location: London (Central) Salary: Up to £40,000 per annum + Benefits Sector: International SaaS / Sustainability Technology The Role On behalf of a global leader in Environmental, Health, and Safety (EHS) and ESG software, we are seeking a bilingual Credit Controller to manage a portfolio of Nordic-based accounts. Our client provides innovative technology that helps over 11,000 businesses protect their workforce and the planet. With an unwavering commitment to customer success, they are looking for a professional who can balance efficient debt collection with the high level of service their clients expect. Key Responsibilities Regional Ownership: Manage the full end-to-end credit control process for the Nordic region (Sweden, Norway, Denmark, and Finland). Bilingual Communication: Negotiate payment plans and resolve complex billing queries via phone and email in both English and a Nordic language. Cash Allocation: Ensure accurate and timely posting of payments to the ledger. Risk Mitigation: Perform credit checks and monitor risk categories to prevent bad debt. Internal Liaison: Partner with Sales and Customer Success departments to streamline the onboarding of new clients and resolve disputes. Candidate Requirements Language Fluency: Must be fluent to a professional level in Swedish or Norwegian (Danish or Finnish is a significant advantage). Experience: Minimum 2+ years in a Credit Control or Accounts Receivable role, preferably within the SaaS or Technology sector. Communication: Ability to navigate difficult conversations with diplomacy and maintain long-term client relationships. Technical Skills: Proficient in Excel and experienced with ERP systems (e.g., NetSuite, Microsoft Dynamics, or SAP). Location: Based in London with the ability to work in a fast-paced, international office environment. Why Apply? This is an opportunity to join a mission-driven organization that prioritizes workplace safety and environmental resilience. You will be part of a sophisticated finance function where your language skills are highly valued and your contributions directly impact the company’s ability to scale globally. Competitive salary up to £40k. Opportunity to work within the booming ESG and Sustainability tech space. Collaborative and supportive team culture. To Apply If you are a Nordic-speaking finance professional looking for a role with purpose, please submit your CV for immediate consideration. ....Read more...
Supervisor, Food & Beverage
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for 2 talented individuals to join our PNE Food & Beverage Team, who will work under the direction of the Food & Beverage Managers and Assistant Managers. They will assist with the staffing and operation of PNE food concessions, bars, catered events and other functions taking place on site at the PNE. The PNE fosters a challenging, dynamic and rewarding environment, and you will be surrounded by other committed and passionate team members striving to be the best. Join us and take part in putting together a number of exciting and impactful events that will leave lasting memories for our guests!Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as a Supervisor your primary accountabilities will be to: Assist with the planning and execution of PNE food concessions, bars for year-round events and PlaylandActively ensure that all guest requirements are met and follow-up with guest issues or concernsAssist with the management, training and scheduling of a large complement of frontline seasonal employees and part-time event-based staffAssist with inventory administration including but not limited to ordering, receiving, and inventorying food and beverage products.Ensure all food and beverage outlets are well-maintained and that staff are working safely and in compliance with corporate policies.Enforce both corporate and internal Food & Beverage departmental policies, including FOODSAFE guidelines, OH&S regulations and all applicable legislation and company policies.Act as a role model; provide guidance, leadership and management for direct reports and performance manage staff throughout employment.Assist in ensuring that all operating equipment and supplies are properly cared for, stored and secured.Perform other related F&B duties as required. What else? Must have previous experience in a supervisory role within the Food & Beverage Industry; previous experience in a reputable, high volume venue setting is considered an asset.Must have successful completion of Grade 12; post-Secondary education in a related field is considered an asset.Must have Food Safe Level 1 and Serving it Right.Must have knowledge of food & beverage/food outlet operations, and all applicable quality, hygiene and liquor licensing legislation, regulations and standards.Must have experience with billing and cash reconciliation duties.Excellent leadership and people management skills to effectively motivate team members and address performance concerns with staff.Must have a proven track record of implementing and maintaining superior guest service standards.Strong administrative capabilities including strong working knowledge of Microsoft Office applications, POS systems and electronic and hard copy file management.Ability to remain calm under pressure and effectively manage various situations involving clients and staff.Ability to foster effective working relationships with peers, subordinates, tenants, clients, and other external contacts.Must be available to work a part-time event-based schedule which will include various extended workdays, late nights and weekends.Successful candidates must undergo a Criminal Record Check. Who are you? An effective leaderProactiveProblem solverExcellent time-management skillsAn advocate for excellent guest service Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Full-stack Developer/Engineer
Exceptional opportunity for an experienced Full Stack Developer to join a groundbreaking AI-powered video technology company revolutionising how we capture and experience live events. The future of media is multi perspective, interactive, and AI-driven. London's tech sector is at the forefront of this transformation, where innovative start ups are redefining storytelling through cutting-edge video technology and artificial intelligence. This Senior Full Stack Developer position offers the rare chance to shape the technical architecture of a platform that's changing how millions experience concerts, festivals, sports, and live events worldwide. About the Company This award winning London based technology company is pioneering multi-view video innovation, backed by recognition from Nasdaq, the European Innovation Council, and Innovate UK. Their AI-powered platform enables audiences to explore events from multiple camera angles simultaneously, creating personalised viewing experiences that blend entertainment with intelligent media delivery. Operating at the intersection of video streaming, artificial intelligence, and cloud infrastructure, they're scaling globally across media, events, and brand activations. The Opportunity As Senior Full Stack Developer, you'll serve as a technical leader within the product and engineering team, working directly alongside the CTO, product owner, and founders. This hands-on leadership role combines active development with technical mentorship, architectural decision-making, and Agile process ownership. You'll be the primary technical escalation point whilst remaining deeply involved in building scalable, secure solutions that power next-generation video experiences. Based in London with hybrid flexibility, this role offers genuine influence over both technology choices and engineering culture. Here's what you'll be doing:Lead full stack development across front-end and back-end systems, translating product vision into robust technical implementationsCollaborate directly with the CTO to architect scalable solutions and define the technical roadmap supporting long-term growthDrive Agile ceremonies and sprint delivery, working closely with the product owner to prioritise features and maintain development velocityAct as the main technical escalation resource, troubleshooting complex issues whilst maintaining high code quality standards through reviews and mentorshipDesign and optimise APIs, microservices architectures, and cloud infrastructure for performance, security, and scalabilitySupport CI/CD pipelines, deployment processes, and DevOps responsibilities including containerised environments and monitoring systemsMentor junior developers, introducing best practices and modern development workflows including AI-assisted coding toolsCollaborate with AI and R&D teams to integrate emerging technologies in video processing, data systems, and cloud platformsMaintain cyber security standards, implementing secure code practices, encryption protocols, and access management controlsHere are the skills you'll need:5+ years professional experience as a Full Stack Developer, preferably within start-up or scale-up environments where agility and ownership are essentialProven technical leadership experience, whether mentoring developers, leading projects, or driving architectural decisionsExpert proficiency in JavaScript/TypeScript with modern frameworks such as React, Next.js, or Vue for building responsive front-end experiencesStrong back-end capabilities with Node.js and Express, plus experience in at least one of C#, Java, or Python for diverse system requirementsDemonstrated experience designing scalable RESTful APIs, microservices architectures, and both SQL and NoSQL database solutionsSolid understanding of cyber security principles including secure coding practices, encryption, authentication, and access managementHands-on experience with cloud platforms (AWS, GCP, or Azure) and containerisation technologies including Docker and KubernetesFamiliarity with CI/CD tools, infrastructure as code, performance monitoring, and modern DevOps practicesStrong communication skills enabling effective collaboration with technical teams and non-technical stakeholders alikeBonus: experience with video streaming technologies, WebRTC, or AI/ML integration workflowsWork Permissions You must have the right to work in the United Kingdom. Visa sponsorship may be available for exceptional candidates. Key perks and benefits:Competitive salary package between £45,000-£55,000 reflecting your experience and the mid-level market rate for Full Stack Developer roles in LondonShare options available following successful completion of probationary period, giving you genuine ownership in the company's successFlexible hybrid working arrangements with options for remote work or London office collaboration based on your preferencesDirect collaboration with C-level executives and exposure to strategic decision-making in a scaling technology businessProfessional development opportunities to expand your skills in AI, video technology, and cloud architectureCreative, mission-driven culture that values innovation, curiosity, and collaborative problem-solvingWhy Build Your Career in AI and Video Technology? The convergence of artificial intelligence and video technology represents one of the fastest-growing sectors in the UK tech industry. Full Stack Developer professionals with experience in cloud platforms, real-time data processing, and scalable architectures are in exceptional demand as companies race to deliver next-generation media experiences. This sector offers continuous learning opportunities, exposure to cutting-edge technologies, and the chance to work on products that millions of people will use. For developers seeking meaningful impact alongside technical challenge, AI-powered media platforms provide the perfect career accelerator in London's thriving tech ecosystem. This exciting Senior Full Stack Developer opportunity in London is brought to you by The Opportunity Hub UK – connecting ambitious tech professionals with career-defining roles in innovation-led companies. ....Read more...
Operations and Administration Manager
Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of leading and building high-performing teams?If so, Diaspora Insurance seeks someone qualified to join our dynamic team as an Operations and Administration Manager!Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. About The Role The Operations & Admin Manager (OAM) reports to the Channels Director. This role is critical in ensuring that all processes are efficient, compliant, and aligned with the company's strategic goals. The Insurance Operations Manager will be responsible for managing teams, streamlining workflows, and ensuring customer satisfaction while adhering to industry regulations.They will oversee the daily operations of Diaspora Insurance, enforce company policies, ensure smooth functioning of administrative processes and efficient delivery of services to clients and all stakeholders. They are jointly responsible for managing budgets, implementing policies and procedures, and supervising staff. This role involves coordinating stakeholders, service providers, department heads and managers, conducting audits, and providing administrative support to company directors. Key Responsibilities of an Insurance Operations and Administration Manager: Overseeing daily operations: This includes ensuring all departments are running smoothly and efficiently.Client acquisition, that is, from pre-sale engagements, onboarding processes and systems to post-sale customer service, including claims management.Asset management, including all fixed assets and movable ones like cars (register, service tracking, insurance, car trackers, etc.), laptops, mobile phones, tablets, cameras, and merchandise, where stock control and tracking are critical.Diaspora Insurance House building management - contractors and service providers management, building systems (fire, security, insurance, etc.) management, supplies management, expenditure controlDiaspora Insurance House building usage - optimal office space allocation, including office events approval, coordination and managementLiaise and co-ordinate with line managers or heads of departments to review duties and understand business units' functions, align business processes, and enhance operational efficiency. Managing budgets and expenditures: Reviewing and monitoring financial performance, preparing operational plans, and ensuring adherence to budgetary allocations.Creating systems to discourage unplanned expenditure and accountability for money spent.Creating expenditure approval structure and levels Implementing policies and procedures: Developing and/or enforcing all approved company policies and procedures to ensure consistency and compliance.Assessing and recommending areas that need improvement and policing Supervising staff: Participate in hiring, training, and managing staff to ensure they are performing their duties effectively and adhering to company policies.Supporting human resources management and optimal deploymentOverseeing HR systems, including staff rota and attendance in liaison with line managers Providing administrative support: Assisting with administrative tasks, such as coordinating with partners and stakeholders, performing file audits, and offering administrative support to company directors. Managing client relationships: Acting as a liaison between clients, service providers, stakeholders, and internal teams to ensure smooth operations and address client concerns. Ensuring compliance: Monitoring compliance with relevant regulations and policies in liaison with Compliance Department and making sure we have a system to log and track all key tasks in the Compliance Department. Client communication: Communicating with clients, brokers, and other stakeholders to address inquiries, resolve issues, and ensure client satisfaction. Ensuring we have a system to log and track all tasks within the system and HR infrastructure, as well as actual customer support in the Customer Care Department. Finance & Accounts Department: Making sure we have a system to log and track all tasks on the system and hr. infrastructure, and actual day-to-day work and submissions in the Finance & Accounts Dept.Liaising with the Finance Manager to make sure systems are in place to monitor and produce all relevant reports Specific tasks within the insurance industry: Claims management:Overseeing the claims process, including verifying coverage, processing claims, and ensuring compliance with policies and regulations.Policy management:Managing policy documents, tracking policy alterations, and preparing application and administrative records.Underwriting operations:Processing underwriting data, ensuring accuracy and timeliness, and adhering to industry practices and regulations. Renewal processes:Coordinating the end-to-end insurance process, including the issuance of insurance documents and ensuring timely renewals of policies Qualifications and Skills: Education: A bachelor's degree in business administration, insurance, or a related field is typically required. An MBA is an added advantage.Experience: Minimum of 5 years relevant experience in insurance operations, administration, or claims management is essential.Skills: Strong organisational, communication, and problem-solving skills are crucial.Knowledge: Knowledge of insurance products, policies, and regulation is required.Leadership: Proven leadership and team management skills.Other: Experience with relevant software and systems is a plus. Required: UK driver's licenseBenefits: Company car, holiday pay, company pension ....Read more...
Apprentice Customer Service Administrator - (SEND Team)
In the first instance, your duties and responsibilities are listed below, including the critical success factors relating to the post. As the needs of the college change, you will be expected to take on or drop responsibilities as directed by the Line Manager. Critical Success Factors: Maintenance of records and relevant systems Completing relevant documentation Handling, managing and producing accurate data and reports Liaising with relevant internal and external contacts and departments High functioning ability in the use of Microsoft Office Suites Role Specific Responsibilities: Day-to-day SEND administration Monitoring or/and sending of documentation relating to EHCP annual reviews Monitoring and responding to the SEND email inbox Other Duties and Responsibilities: General administrative duties as required by the department and manager. (Filing, scanning, postal distribution) Efficient organisation of admin processes and procedures in relation to SEND Proficient use of Microsoft Office and Outlook Dealing with requests for information Filing and recording of confidential data and records General Duties and Responsibilities: The post holder is required to: Perform their duties in accordance with the college’s Equality Policy, undertaking mandatory training as required by the college. Show a commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults, undertaking mandatory training as required by the college Perform his/her duties in a manner that respects British values, including individual liberty and mutual respect and tolerance of different faiths and beliefs Demonstrate a commitment to the college’s values and behaviour of Excellence, Integrity, Equality, Respect, Care, Efficiency, and Innovation Ensure the health and safety of all staff and resources within his/her area(s) of responsibility, i.e. delegated responsibility in relation to the nature of the post holder’s duties and personal responsibilities as per Sections 7 and 8 of the Health and Safety at Work Act 1974 Participate in the college’s Performance Management Review Scheme Undertake Continuous Professional Development (CPD) relevant to his/her post Demonstrate core competencies as required by the role Demonstrate commitment to the college’s whole organisational approach to improving standards of literacy, numeracy, and language in line with the national Skills for Life Strategy and the college’s in-house Skill Up programme Perform any other duties as may be reasonably required from time to time by the Principal and Chief Executive, through the LDD Team Leader As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping with your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction sessions, lessons and work-based training/support sessions Complete all required assignments with by the required timeline Build up your portfolio of ongoing evidence Access support from your tutor/assessor and your manager Training:Overview of the Customer Service Level 2 Apprenticeship Standard. The role of a customer service practitioner is to deliver high-quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers. The standard covers the following: Knowledge: Knowing your customers Understanding the organisation Meeting regulations and legislation Systems and resources Your role and responsibility Customer experience Product and service knowledge Skills: Interpersonal skills Communication Influencing skills Personal organisation Dealing with customer conflict and challenge Behaviours/Attitude: Developing self Being open to feedback Team working Equality – treating all customers as individuals Presentation – dress code, professional language “Right first time” You will complete an End Point Assessment. This will involve the following: Showcase/Portfolio Interview Practical observation Professional discussion You are given time off, one day per week, to study; you are required to attend Kirklees College, Huddersfield Centre. You will also attend other meetings via Teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:There may be an opportunity for a full-time job opportunity at the end of the apprenticeship, subject to satisfactory employment, and completion of the apprenticeship and if there is a role available.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday – Friday – hours to be confirmed (TBC) – You will be required to work across all of our centres, which are located in Huddersfield and Dewsbury.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Excellent timekeeping,Excellent attendance ....Read more...
Assistant Manager, Ride Operations
Who we are…The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization generates revenue through four activity streams: the 15-day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best, we can be.We are seeking a hard-working individual that has a passion for the Ride Attractions / Entertainment industry. Working with a team of assistant managers, this role will oversee the Ride Operations team, which includes a staffing compliment of approximately 300 seasonal staff. This role works under the direction of the Manager, Guest Experience and Playland Operations.Our ideal candidate is an individual that possesses a strong work ethic and is highly organized with the ability to multi-task in a fast paced and time sensitive environment. They also have a passion for managing employees and employing and maintaining safety standards.Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentStaff discountsOpportunity to create lasting memories and relationships! What will you do?In your role as Assistant Manager, Ride Operations, your primary accountabilities will be to: Collaborate with the Assistant Manager, Ride Operations & Guest Experience and a team of seasonal Assistant Managers to complete departmental projects and operational initiatives.Support the training, onboarding, scheduling, and performance management of Ride Operations employees.Ensure compliance with all safety requirements and standards, including WorkSafeBC, Technical Safety BC, ASTM F770, “Safe Ride, Every Ride” standards, applicable legislation, and company policies across Playland and Summer Fair.Assist with park setup, preparation, and readiness in advance of the Playland season and annual Summer FairOversee and monitor day-to-day ride operations while acting as Manager on Duty, ensuring operator and guest safety.Address and resolve guest concerns while ensuring ride operations staff meet established standards for cleanliness, grooming, efficiency, and customer service.Enforce departmental “Safe Ride, Every Ride” standards related to safety, efficiency, guest experience, and communication.Support the hiring, pre-season, and in-service training, scheduling, auditing, and coaching of up to 300 seasonal staff and supervisors.Assist with employee engagement and performance management in collaboration with the Human Resources Department, including investigations and disciplinary processes.Support the development of the Ride Operations leadership team, including Supervisors, Specialist Trainers, and seasonal staff.Maintain accurate records and reporting through ride operations software, including training and certification tracking, checklist management, deficiency reporting, and task assignment.Monitor and maintain timely, professional correspondence with department staff, management, and external stakeholders.Build and maintain effective working relationships with superiors, subordinates, and the public.Continuously review and update training manuals and safety checklists based on operational needs and regulatory changes.Manage documentation and regulatory requirements for third-party external ride operators (Fair).Maintain accurate ridership reports to track ride efficiency and throughput.Provide recommendations to improve operational efficiency within the Ride Operations department.Provide recommendations regarding maintenance and proper operation of ride-related equipment.Participate in departmental and operational meetings and contribute to special projects as required.Perform other related duties as assigned. What else? Must have a strong background of experience within the hospitality/tourism industry operations.Past experience in amusement park ride operations and knowledge of attraction rides safety and associated regulatory requirements are considered an asset.Applied knowledge of related legislation such as OH&S regulations, WorksafeBC, Technical Safety BC and ASTMF770 is an asset.2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team.Excellent communication, interpersonal, supervisory and leadership skills.Ability to effectively communicate with staff and other department managers, external contractors, regulatory bodies etc.Strong analytical and organization skills are essential.Ability to work independently, under pressure and manage various projects within tight deadlines with a safety-first mind-set.Experience with Microsoft Office is an assetBackground working within a unionized environment is considered an asset.Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland average 8.5hrs/day with potential for longer days required throughout the season.Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required.Physical ability to spend a large part of the work day outdoors, climbing, walking and standingSuccessful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a passion for employee engagement with guest-centric outlook.Passionate about creating safe, memorable experiences.Passionate about coaching and mentoring new and young workersSkillful, resolution driven communicatorCollaborative and results-oriented team player.Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Applications Systems Lead
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Applications Systems Lead will serve as a pivotal leader responsible for the end-to-end implementation and ongoing maintenance of the organization’s Momentus ERP system. This role requires deep expertise in integrating ERP with various internal and external systems, as well as the vision to architect, develop, and sustain a robust data warehouse and a comprehensive central dashboard to drive strategic decision-making. The Applications Systems Lead will report directly to the IT Director. Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as Applications Systems Lead, your primary qualifications will be to: Lead the planning, execution, and rollout of Momentus ERP implementation projects, ensuring alignment with organizational goals and business processes. Oversee the daily maintenance and troubleshooting of the ERP system, proactively addressing performance, security, and functionality issues. Oversee information security practices for ERP and related systems, including access controls, compliance with data privacy regulations (e.g., FOIPPA), and coordination of disaster recovery and business continuity planning. Design and execute system integration strategies to connect the ERP with a broad landscape of internal platforms and third-party solutions, ensuring seamless data flow and operational efficiency. Develop and manage the organization’s enterprise data warehouse, including data architecture, ETL processes, and data governance policies. Collaborate with key stakeholders to define requirements and deliver a central dashboard that provides actionable business intelligence, KPIs, and real-time analytics. Ensure data quality, integrity, and security across all information systems and reporting platforms. Manage vendor relationships, contract negotiations, and service level agreements related to ERP and integration tools. Lead and mentor a team of IS professionals and project staff, providing guidance and professional development opportunities. Stay informed on the latest trends, technologies, and best practices in ERP, data management, and system integration. Prepare reports and make presentations to senior leadership on project status, risks, and strategic opportunities. Conduct training of various systems team members showcasing functionality, features and processes to various stakeholders Create and maintain knowledge base and document processes What else? Bachelor’s degree in information systems, Computer Science, or a related field. Hands-on experience in data warehouse architecture, development, and administration. 5+ years of experience managing ERP implementations and integrations. Strong understanding of business processes in finance, supply chain, human resources, and other core functional areas. Proficiency in SQL, Data warehouse, ETL tools, and data visualization platforms (e.g., Azure Data Factory, Power BI, Tableau). Experience integrating disparate systems using APIs, middleware, or other integration platforms. Excellent project management, leadership, and communication skills. Ability to analyze complex business requirements and translate them into effective technical solutions. Strong organizational skills and attention to detail. Hands-on experience with ERP platforms, data lake, data visualization tools is preferred.Hands-on experience with cloud-based infrastructure and SaaS solutions (preferably Momentus and UKG is preferred.Prior experience in a similar leadership role overseeing digital transformation initiatives. Knowledge of data privacy regulations and cybersecurity best practices. Successful candidates must undergo a Criminal Record Check. Who are you? Strategic thinker with strong problem-solving abilities. Collaborative team player who can work cross-functionally and inspire others. Adaptable to changing environments and capable of managing multiple priorities simultaneously. Strong communicator with the ability to present complex information clearly to non-technical stakeholders. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $100,000 - $110,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Manager, ERP and Applications
Full-Time; PermanentDate Posted: January 12, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The Information Systems (IS) Manager will serve as a pivotal leader responsible for the end-to-end implementation and ongoing maintenance of the organization’s Momentus ERP system. This role requires deep expertise in integrating ERP with various internal and external systems, as well as the vision to architect, develop, and sustain a robust data warehouse and a comprehensive central dashboard to drive strategic decision-making. The IS Manager will report directly to the IT Director. Why join our Team? Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships! What will you do this year?In your role as IS Manager, your primary qualifications will be to: Lead the planning, execution, and rollout of Momentus ERP implementation projects, ensuring alignment with organizational goals and business processes. Oversee the daily maintenance and troubleshooting of the ERP system, proactively addressing performance, security, and functionality issues. Oversee information security practices for ERP and related systems, including access controls, compliance with data privacy regulations (e.g., FOIPPA), and coordination of disaster recovery and business continuity planning. Design and execute system integration strategies to connect the ERP with a broad landscape of internal platforms and third-party solutions, ensuring seamless data flow and operational efficiency. Develop and manage the organization’s enterprise data warehouse, including data architecture, ETL processes, and data governance policies. Collaborate with key stakeholders to define requirements and deliver a central dashboard that provides actionable business intelligence, KPIs, and real-time analytics. Ensure data quality, integrity, and security across all information systems and reporting platforms. Manage vendor relationships, contract negotiations, and service level agreements related to ERP and integration tools. Lead and mentor a team of IS professionals and project staff, providing guidance and professional development opportunities. Stay informed on the latest trends, technologies, and best practices in ERP, data management, and system integration. Prepare reports and make presentations to senior leadership on project status, risks, and strategic opportunities. Conduct training of various systems team members showcasing functionality, features and processes to various stakeholders Create and maintain knowledge base and document processes What else? Bachelor’s degree in information systems, Computer Science, or a related field. Hands-on experience in data warehouse architecture, development, and administration. 5+ years of experience managing ERP implementations and integrations. Strong understanding of business processes in finance, supply chain, human resources, and other core functional areas. Proficiency in SQL, Data warehouse, ETL tools, and data visualization platforms (e.g., Azure Data Factory, Power BI, Tableau). Experience integrating disparate systems using APIs, middleware, or other integration platforms. Excellent project management, leadership, and communication skills. Ability to analyze complex business requirements and translate them into effective technical solutions. Strong organizational skills and attention to detail. Hands-on experience with ERP platforms, data lake, data visualization tools is preferred.Hands-on experience with cloud-based infrastructure and SaaS solutions (preferably Momentus and UKG is preferred.Prior experience in a similar leadership role overseeing digital transformation initiatives. Knowledge of data privacy regulations and cybersecurity best practices. Successful candidates must undergo a Criminal Record Check. Who are you? Strategic thinker with strong problem-solving abilities. Collaborative team player who can work cross-functionally and inspire others. Adaptable to changing environments and capable of managing multiple priorities simultaneously. Strong communicator with the ability to present complex information clearly to non-technical stakeholders. Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $100,000 - $110,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Production Maintenance Technician II/Senior
JOB DESCRIPTION Legend Brands, an industry leader and long standing, stable company, combines over 185 years of experience in providing equipment, accessories and chemicals for professional cleaning, facility maintenance, portable environmental control, fire remediation and water damage restoration. Job Summary Under general supervision, the Production Maintenance Technician is responsible for performing repairs, maintenance, and operational activities in support of manufacturing, The PMT helps maintain an inventory of manufacturing equipment, hand tools, molds, fixtures, and gauges, including spare parts. The PMT establishes and maintains a preventive maintenance program. participates in new equipment installations. The PMT will assist manufacturing by assessing needs, researching and evaluating new tools and equipment, developing fixtures, and shop aids. Work Schedule Monday - Thursday, 5:00 AM - 3:30 PM Supervision Responsibility: None Essential Duties To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties. The list below is intended to be illustrative of the responsibilities of this position and is not all encompassing, nor does it constitute an employment agreement, and the duties may change at any time. Provide maintenance support for all process equipment, which will entail repair of down equipment and the coordination of various maintenance projects. Analyze, troubleshoot and diagnose equipment, machines, and process related problems. Perform maintenance, fabrication, adjustment, and repairs on all machinery and equipment. Develop and review spare parts lists and inventory, order repair parts and tools, and keep accurate maintenance records utilizing Limble or other PMT programs. Improve preventative maintenance plans including procedures with instructions for operator preventative maintenance. Perform scheduled preventative maintenance activities. Install, set up, evaluate and make recommendations regarding new/existing equipment. Make modifications to equipment to optimize performance. Coordinate fabrication of fixtures and shop aids. Ensure that manufacturing systems meet health, safety, and environmental management requirements. Perform other related duties as assigned. Minimum Qualifications The requirements listed below are representative of the education, experience, certification and/or licensure required. An equivalent combination of education and experience to perform the essential duties and meet the necessary employment standards may be considered. Education and Experience High School Diploma or GED required. ___________________________________________________________________________ Production Maintenance Technician II The Production Maintenance Technician II is required to have a minimum of 5 years of previous experience and working knowledge and competent demonstration of the following: Solid understanding of pneumatic /electrical drills, grinders, routers, and motors. Solid understanding of electrical, hydraulic and other systems, general maintenance processes and methods, power tools, welders and machine shop equipment. Solid problem-solving skills including equipment breakdown, performing repairs and installation. Previous welding experience preferred. This level requires the following certifications: LOTO certified, Forklift certified, Fall protection certification The Production Maintenance Technician II performs broader range of duties, proven skillset to fully perform PMT responsibilities, more technically complex tasks, expected to set an example of professional efficiency, and provide technical direction to less experienced staff. The Production Maintenance Technician II receives minimal instruction or assistance and is fully aware of the operating procedures and policies associated with the department. Senior Production Maintenance Technician The Senior Production Maintenance Technician series and is required to have a minimum of 7 years of previous experience and working knowledge and competent demonstration of the following: Advanced understanding of pneumatic /electrical drills, grinders, routers, and motors. Advanced understanding of electrical, hydraulic and other systems, general maintenance processes and methods, power tools, welders and machine shop equipment. Provides complex problem-solving skills including equipment breakdown, performing repairs and installation. Provides advanced electrical and instrumentation knowledge and troubleshooting. Able to bring team together to solve complex projects. Work with outside vendors in a professional manner. Ability to train and mentor PMT I and II's. Proven welding experience in a manufacturing setting. This level requires the following certifications: Certified Welder (CW) certification preferred. Senior Production Maintenance Technician performs broader skilled work and specializes in one trade or craft but performs work in a variety of disciplines. The Senior Production Maintenance Technician receives minimal instruction or assistance and is fully aware of the operating procedures and policies associated with the department. Employment Standards The requirements listed below are representative of the knowledge, skills, and/or abilities (KSA's) required. Knowledge of Lock Out/Tag Out and PPE. Knowledge of methods, practices, materials, tools, and equipment used in the repair and maintenance of machinery and equipment or the ability to quickly learn processes and to problem solve. Skill in verbal and written communication. Skill in problem-solving. Skilled at manufacturing shop math skills. Ability to work in confined spaces and wear a silo harness. Ability to communicate and comprehend in English, both verbal and written. Ability to use independent discretion and judgement within organizational values, policies, and procedures. Ability to follow directions. Ability to work overtime. Ability to pass a pre-employment background check. Hiring Range Between $28.00 - $34.75 per hour. Benefits Legend Brands offers an excellent benefits package with comprehensive medical, dental, vision, life insurance, disability coverage, leaves of absence, 10 paid holidays, generous paid time off, employer matching 401k PLUS a company-sponsored pension, and more! Additional Considerations Legend Brands is an equal opportunity employer that considers all applicants without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Candidates must be authorized to work for an employer in the U.S., as we are not currently sponsoring or taking over sponsorship of employment Visa's All job offers are contingent upon satisfactory pre-employment drug test and background checksApply for this ad Online! ....Read more...
Assistant Manager, Guest Experience
Who we are… The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116 year old, non-profit organization generates revenue through four activity streams: the 15 day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best we can be. We are looking for two (2) passionate and enthusiastic leaders that will join us in supporting the site's guest experience. Our ideal candidate is an individual that has a passion for event operations and experience in guest experience operations and training, leading to a high degree of continuity across multiple sites or venues. This role will work out of Playland Administration, with a focus on the PNE's guest experience across Playland, Fair, Fright Nights and some Year Round Events. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Staff discounts Opportunity to create lasting memories and relationships! What will you do? In your role as Assistant Manager, Guest Experience, you will work with the Manager and team of seasonal Assistant managers to set the tone for employee development and all guest facing interactions on the PNE site, including: Playland, Summer Fair and Fright Nights, with potential to support the Guest Experience team at Year Round Events. Playland Operations Support in pre-season set up, park readiness, administration requirements, employee onboarding and team training. Work with your fellow assistant managers to support daily operations of the Guest Experience team, managing day to day Playland operations of Guest Experience team in the capacity of Manager on Duty and onsite management support as scheduled. This is an events based position and hours of work vary accordingly (evenings/ weekends and early mornings). Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 80 seasonal attendants and supervisors. With your fellow assistant managers, support training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience team members. Support Standard Operating protocols to heighten staff awareness of Playland's Guest Experience policies and procedures. Support team with guest ticket sales and resolution, conflict resolution, gift card sales, BBQ and birthday party hosting, and more! First level of technical support: computers, printers, and various POS systems Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions). Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses. Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE Perform other duties as required. Fair & Festival Operations Assist with set up, readiness, administration requirements, employee onboarding and team training in advance of annual summer fair. Manage day to day operations during our annual Fair and Festivals (including summer fair and fright nights). Full availability for all 15 operational days of summer fair, working 10hrs/day required. Support daily operations of the Guest Experience team throughout the Fairs and Festivals calendar in the capacity of Manager on Duty. With your fellow assistant managers, support hiring, training, scheduling, payroll, progressive discipline and ongoing performance reviews and coaching of Guest Experience Fair team members. Work closely the Guest Experience management team to provide direction, feedback, mentorship and employee growth to a team of approximately 100 seasonal attendants and supervisors. Support established protocols and procedures to heighten staff awareness of event specific details. Support team with guest ticket resolution, conflict resolution, gift card sales, sitewide lost and found, lost person command center, private BBQ event hosting, and more! First level of technical support: computers, printers, various POS systems, etc. Work closely with management to establish protocols and scripting for responses to Guest inquiries (through but not limited to the following channels: reception, e-mail, phone calls and on-site interactions). Support existing and creation of standard operating procedures for site-wide in-bound Guest inquiries and coordinate/manage all responses. Assisting with guest resolution conversations and finding appropriate solutions that benefit both the guest and the PNE Perform other duties as required. What else? Ability to work extended hours (including late nights and/ or early mornings), evenings and most weekends required; this position is a full-time, event based position, and hours of work vary accordingly, shifts during Playland and Fright Nights average 8.5hrs/day with potential for longer days required throughout the season. Full availability for all 15 operational days of the annual summer fair, working minimum of 10hrs/day during Fair is required. Must be comfortable leading a large team of staff (approximately 30-60 staff/day) in an people-centric, high capacity, environment. Must have a strong background with guest experience delivery and be comfortable communicating with guests both in person, via e-mail, and over the phone. 2-5 years of progressively responsible experience in a leadership capacity; preferably as an Assistant Manager or senior supervisor, supervising and providing direction to a large team (temporary, part time, seasonal, etc.). Previous experience working in the hospitality, tourism or sports industries is preferred. Diploma, Certificate, or degree in a relevant discipline, an equivalent combination of education & experience, or current enrollment in a relevant program is an asset. Ability to foster collaborative and effective working relationships with all staff on-site. Experience developing standardized manuals and operating procedures. Strong planning, organizational, and administrative skills. Excellent communication, interpersonal, supervisory, leadership and staff development. Ability to function independently and under pressure, and ability to manage various projects at the same time. Knowledge of the event industry is considered an asset. Background working within a unionized environment is considered an asset. Successful candidates must undergo a Criminal Record Check. Who are you? Proactive leader, with a guest-centric outlook. Passionate about creating memorable experiences. Passionate about coaching and mentoring new and young workers Skillful, resolution driven communicator Collaborative and results-oriented team player. Committed to striving for excellence. Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. Additional Information The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a seasonal position with a typical salary range of $22 - $23 per hour. The starting salary will be based on the successful candidate's competencies, including but not limited to knowledg ....Read more...
Bereavement Training & Partnerships Manager
Position: Bereavement Training & Partnerships Manager Location: Remote (UK) - regular travel required (car and driving licence essential) Start date: ASAP Commitment: Full-time The Company We're Octopus Legacy: one of the fastest growing tech companies in the country, part of the UK's most exciting and best-trusted group (you may have heard of some of our sister companies…) and we have a mission. We're on a path to scale, aiming to become a household name while transforming a long-established industry and helping our customers prepare for, and find support after, death. But we can't do it alone, and that's why we're assembling a team of top performers to build with us. Ready to be part of something big? The Role The National Bereavement Service (NBS) is the specialist training arm supporting this mission. Our offer is growing rapidly, with long-term partnerships including Cadent Gas and Mercer Marsh, alongside a landmark 3-year research project with the University of Manchester to streamline death administration across public and private sectors. Following a period of significant growth, we are seeking an experienced and confident Training Manager to lead the development and delivery of our national bereavement training programmes. This hands-on leadership role is suited to a qualified trainer who can translate research-led insight into engaging, trauma-informed training for corporate, charity, and public sector audiences. You will help shape our national training offer through innovative programme design, delivery across key partnerships, and the ongoing strategic development of the NBS training provision. Key Responsibilities Training Design & Innovation Evidence-Based Development: Support the development of evidence-based training programmes, integrating academic insights and real-world casework insights. Content Translation: Translate complex subject matter into accessible, engaging learning content for professionals across health, social care, financial services, legal, and public-sector settings. Digital Transformation: Drive the creation of training videos, case studies, and webinars, including the development of virtual delivery models and blended learning formats. Accreditation & Frameworks: Create CPD-accredited programmes and "Train the Trainer" frameworks to ensure scalable impact. Continuous Improvement: Lead the improvement of curricula by incorporating adult learning principles and evaluating programme effectiveness using qualitative and quantitative data. Resource Creation: Develop toolkits, guidance materials, and new products that expand revenue and strengthen professional competence in bereavement support and safeguarding. Partnerships & Stakeholder Engagement Strategic Delivery: Work collaboratively to deliver training across key corporate and regulated sector partnerships. Regulatory Awareness: Maintain a good understanding of vulnerability frameworks, such as Consumer Duty (FCA/Ofgem), and apply this context to training content where relevant. National Industry Representation: Act as a primary spokesperson for NBS at partnership meetings and national industry conferences. You must be comfortable and commanding when speaking to large audiences on stage to advocate for improved bereavement standards. Delivery & Team Leadership Operational Oversight: Manage the coordination of the national delivery calendar and lead the delivery of our more complex or bespoke training commissions. Mentorship & Quality: Provide guidance, coaching, and reflective practice support to internal trainers and external professionals to ensure delivery aligns with psychological safety standards. Capability Building: Develop internal capability through mentoring and structured learning pathways, helping teams navigate emotionally complex work with resilience and compassion. Who You Are Expert Facilitator: An experienced L&D professional with a grounding in psychology or adult learning, experienced in delivering training within emotionally sensitive environments. Outstanding Communicator: Confident engaging stakeholders across corporate, public, and charitable sectors. Research Literate: Comfortable translating complex academic material into practical workplace solutions. Strategic & Hands-on: Able to move between high-level programme design, detailed governance, and compassionate facilitation. Values-Led: A collaborative leader committed to professional, empathetic, and ethical bereavement support. Proactive: Highly organised with the flexibility to travel regularly Why Join Us As part of Octopus Legacy, you'll join a values-driven organisation committed to improving how workplaces respond to grief, while supporting the wellbeing and development of our people. Our Mission Octopus Legacy is the place to plan for death and find support after loss. When people think about planning for death they think about wills, life insurance and funerals. We take these cold processes and turn them into something more human. Share more than money: leave voice notes, music, recipes. Shape a legacy that connects you while you're here. And after you're gone. Founded by Sam after his mum died suddenly, we're a group of people who work in death because we've been affected by it. We know the difference a good plan makes, and what it's like when there isn't one. Death can come between us, leaving mess, legal fees, frustration. But it can also make us stronger. We see a world where people talk openly about death, and work out the real meaning of legacy, one that connects to them. We're here to make that world happen. Benefits Octopus share incentive scheme 27 days holiday + extra day off for your Birthday Vitality Health & Life Insurance Pension scheme Enhanced parental leave Free Will & LPAs + discounts on other Octopus services Cycle to Work Scheme and EV Salary Sacrifice Scheme Octopus Giving: matched charitable fundraising up to £500 Octopus Springboard: support to build your own ideas We know that to be truly innovative, we need to have a diverse team around us. That is why Oc ....Read more...