Greet patients and visitors to the practice and make sure reception area is kept tidy at all times. Ensure that patients book themselves in and visitors are signed in
Create and update the appointment book under the supervision of the Reception Manager
Extract patient’s records if requested and prepare any other papers needed for the Consultation or Medicals
Run the surgery appointment system effectively
Answering incoming telephone calls, ensuring calls are documented and redirected accordingly and placed in operation at the end/beginning of each day
Follow up patients who do not attend for their appointments.
Take appropriate details from patients wishing to register with the practice and provide appropriate information about the practice
Use generic email for communication to others as requested by the Doctors, or a senior member of staff, dealing with urgent matters immediately
Accept and register patients in accordance with practice procedures and update patient demographic information when changes are identified
Advise patients of relevant charges for private services, accept payments and issue receipts
Take requests for prescriptions accurately and enforce the repeat prescribing policy
Ensure infection control procedures are maintained with regard to cleaning of the reception and waiting areas
Complete referrals to the district nurse team under the supervision of the GP
Issue and supply prescriptions and distribute accordingly (EPS)
Support the reception manager with producing leaflets, newsletters etc
Attend all meetings and complete all required training
Frank posts appropriately, keep the postbook updated and take post when required
Read code data on the emis clinical system
Scan routine correspondence to patient records
Update death registers and follow up next of kin following bereavement
Control patient access to online medical records and accept records coming in to the surgery
File medical records accurately
Be prepared to carry out relief duties that may be required at times of sickness, leave or other times of staff shortage in the practice. All relief work will be paid
Cooperate in all matters with other members of the Practice Team, with a view to ensuring a happy atmosphere, greater job satisfaction and, above all, ever-improving patient care
Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures
Training:
Level 3 Business Administrator Apprenticeship
Functional Skills in English and/or maths if required
Training is delivered in the workplace - details will be made available at a later date
Training Outcome:
Possibility of a permanent position on completion of the apprenticeship
Opportunities for career progression within the practice
Employer Description:We currently have 15,000 patients with a clinical team of 4 GP's, 2 Pharmacists, 4 Advanced Nurse Practitioners, 6 Practice Nurses, 1 Phlebotomist, 1 Health Care Assistant and an admin team of 19. We are a teaching practice and accommodate GP registrars/medical students. The practice works closely with the Keele Research Team and participates in several local research studies during the year.Working Hours :Monday - 9am – 6pm
Tuesday - 8am – 5pm
Wednesday - 12.30pm – 6pm
Thursday – 8am - 1pm
Friday - 8am - 6:30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Initiative,Confidentiality,Empathy,Willing to learn,Motivated,Determination....Read more...
Throughout the program, you will develop a diverse skill set that will empower you to make a meaningful difference in students' lives. Some of the key responsibilities and accountabilities you’ll undertake include:
Supervising Classroom Activities: Engage with students as you oversee classroom activities, ensuring a productive and inclusive learning environment. You'll also accompany pupils on educational visits and extra-curricular activities, such as swimming and independence skills training programs.
Collaborating with Specialists: Work closely with teachers, speech and language therapists, and other specialist staff to assist in the delivery of tailored educational programs, fostering each student's unique learning journey.
Supporting Students’ Care Needs: Provide compassionate support to identified pupils who may require assistance with daily care tasks, such as dressing and toileting, ensuring their comfort and confidence in the school setting.
Mastering Classroom Skills: Learn effective classroom management and behaviour techniques that will enable you to create a positive and encouraging atmosphere for all students.
Planning and Delivering Activities: Gain experience in planning and delivering engaging learning activities, while providing valuable feedback to teachers about the educational, emotional, and physical needs of students to assist in their assessments.
Teamwork in the Classroom: Collaborate with teachers and support staff to enhance classroom activities and ensure a cohesive learning experience for all pupils.
Ensuring Safety and Well-being: Help maintain a healthy, safe, and secure environment for students, both inside and outside the classroom, while adhering to school policies and procedures.
Administrative Support: Assist with clerical and administrative tasks, such as photocopying and preparing learning resources, to keep the classroom running smoothly.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Qualification: Level 3 Teaching Assistant (SEND) Apprenticeship Standard.
Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required.
All learning delivered online/ remotely alongside the role.
Training Outcome:Possible full time employment for the right candidate.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday (Hours to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
