Greeting and assisting patients with empathy and professionalism
Managing appointments and patient schedules using our booking system
Answering phone calls and responding to email enquiries in a timely, courteous manner
Supporting day-to-day office operations such as filing, scanning, photocopying, and document handling
Assisting with data entry and accurately maintaining internal databases
Handling sensitive patient information in line with GDPR and confidentiality requirements
Helping to process payments, send receipts, and support basic invoicing
Acting as a chaperone during ultrasound appointments (with training provided)
Working alongside the sonography and admin teams, supporting them with clinical setup and customer service
Helping to maintain the cleanliness and presentation of the clinic workspace
Assisting with basic marketing tasks such as social media updates, appointment reminders, and email communications
Supporting basic bookkeeping and recordkeeping tasks where required
Using IT systems to manage bookings and support digital processes
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:
Future opportunities for progression
Employer Description:Miracle Inside 3D/4D Baby Scan Centre offers its customers a fully comprehensive selection of Early Pregnancy scans, Gender scans, Reassurance scans, and 3D/4D Baby Ultrasound scans packages specifically for various stages of your pregnancy. Our Goal is always simple – to be the very best antenatal 2D Scans, 3D Scans, 4D Scans, Ultrasound Baby Scanning Clinic in Leeds, West Yorkshire.Working Hours :Wednesday & Thursday (12pm–7pm), Friday (10am–6pm), Saturday (9am–5pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
