Maintenance Supervisor - FM Service Provider - Commercial Building - Cardiff - Up to £45,000Are you an Electrically or Mechanically biased Supervisor looking for a fresh challenge?Are you a Lead Engineer looking for promotion?Are you a Shift Leader looking to come off shift?An exciting opportunity to work for an established FM Service Provider situated in Cardiff. CBW are currently recruiting for an Maintenance Supervisor to work on a large static site. The successful candidate will be Electrically or Mechanically qualified with a proven track record in commercial building maintenance and ideally hold previous supervisory experience. The role will effectively manage the day to day operation of the maintenance teams to ensure the effective and efficient operation of the site’s Mechanical and Electrical services, to liaise with clients on a day- to-day to ensure the client is aware of all activities happening on site. Key duties & ResponsibilitiesReport directly into the Contract ManagerSupport the Contract Manager and lead the account in their absenceManagement and supervision of the team in accordance with the company's procedures and policies.Ensuring the efficient and effective operation, maintenance and repair of the sites M&E Plant and Equipment and Services.Compliance with and record keeping for ISO 9002 Quality Management SystemAttend site and manage reactive repairs as instructed by client and Site Staff/System.Experience of lifecyle project management Prioritising and delegating reactive and Planned Preventative Maintenance tasks to the Engineering team and Supply Partners ensuring optimum levels of service delivery are being achieved.Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices. This will be managed through the client CAFM systemAdvising the Account Manager on labour levels and holiday/absence cover and ensuring this is covered at all timesFirst line supervision of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets in accordance with the Account Manager.Utilising Help Desk and PPM systems to monitor staff’s performance and ensure service delivery and all SLA’s and KPI’s are met.Carry out a daily site walk around to ensure that all areas we are responsible for are free from rubbish etc and kept clean and tidyReview the log books - Each week go through a different log book to ensure it is up to date and holds all the relevant information.Carry out hands on PPM and reactive maintenance as and when requiredAttend client meetingsOffert technical support to the client and engineering teamHours of WorkMonday to Friday - 08:00am to 17:00pmRequirementsElectrically or Mechanically qualifiedC&G / NVQ Level 2&3C&G 18th EditionA proven track record in commercial building maintenanceSupervisory experienceAbility to manage and prioritise a demanding and varying workloadSafe systems of Work Procedure - PTW, RAMS experience Health and safety and statutory compliance knowledgeExcellent oral and written communication skills and the ability to develop excellent working relationships both internal and externallyApply online now with an up to date CV to Maxine McGrath at CBW ....Read more...
Responding to helpdesk requests remotely and providing timely technical support
Taking help desk calls, logging and tracking calls, and ensuring that all issues are properly recorded and resolved
Performing hardware and software repairs in their well-equipped workshop facility
Assisting with the installation of hardware and software, ensuring seamless integration and functionality
Carrying out network documentation and reporting to maintain accurate records
Assisting with sourcing IT equipment and software to support ongoing projects
Participating in on-site visits to educational institutions, providing technical assistance and troubleshooting as needed
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:
There is also a comprehensive training and progression plan in place as an employee with Partnership Education
Employer Description:Partnership Education is seeking a dedicated and motivated individual to join their team as an IT Support Apprentice. This apprenticeship offers a fantastic opportunity to gain valuable hands-on experience in a dynamic and supportive environment.
Partnership Education is a leading provider of educational solutions, dedicated to transforming the learning experience for students and educators alike. As an IT Support Apprentice, you will have the chance to work alongside their experienced team and contribute to their mission of empowering educational institutions.Working Hours :Monday to Friday
9am- 5pmSkills: Communication skills,IT skills,Problem solving skills,Logical,Team working....Read more...
Tudor Employment Agency is Hiring: Healthcare Recruitment ConsultantJoin our Care Division at our Head Office in Walsall and become part of a thriving, diverse, and well-established recruitment team. Reporting to the Division Manager, the successful candidate will deliver top-tier customer care to both clients and candidates while growing in a dynamic, fast-paced environment.Key Responsibilities:
Full-cycle recruitment (360°) of Care agency workers, including sourcing, screening, interviewing candidates and placing candidatesConduct Right to Work checks and other pre-employment verificationsEnsure all DBS checks are current and compliantMaintain a ready pool of candidates to meet client needsRespond promptly to client requests as per company standardsProvide on-call support to meet client requirementsMeet and exceed team targetsManage business opportunities, leads, and referrals while promoting the full range of healthcare recruitment servicesDrive new business through proactive telephone and face-to-face sales activity
Key Skills and Experience:
Recruitment or resource experience, ideally within the Care sectorStrong drive to succeed in a fast-paced team environmentExceptional organisational and multitasking abilitiesExcellent administrative and communication skillsCollaborative mindset with a focus on growth and long-term career development
Benefits:
Competitive Salary29 Days Annual Leave (up to 39 days based on service)Early Finish Fridays – 4:30 PMComprehensive Training and Development OpportunitiesWarm desk
Hours: Monday to Friday, 9:00 AM – 5:00 PM (4:30 PM finish on Fridays)Salary: Negotiable dependant on experience and skilletIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.ukApplicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call!....Read more...
Everyone Active are looking for enthusiastic and energetic candidates to work towards their Leisure Team Member Level 2 apprenticeship over the course of 15 months. There are five key areas of work all leisure team members will cover; leisure and fitness operations, lifeguard duties, swimming teaching duties, gym instruction and leading group activities. You will act as a Lifeguard, Swimming Teacher, Gym Instructor and Group Activity Leader amongst other operational duties.
You will achieve your Level 2 in Fitness Instructing, Level 1&2 Swim Teaching & NPLQ Lifeguarding Qualifications as part of this apprenticeship.
Your duties will include:
Provide exceptional customer service to all members
Assisting with gym tours and inductions
Covering Lifeguard positions
Support the centre swim teaching team to deliver exceptional swimming lessons
Adopting a customer service focussed approach to your responsibilities
Showing members how to use the gym equipment and machines
Creating personal exercise places for members
Understanding Health, safety and welfare in a fitness environment
Support and motivate clients who take part in physical activity
Safe and effective pool supervision
Equipment setups safely and on time
Effective communication with other team members
You will work a combination of Gym and Leisure side hours whilst working within the centre. Please be aware, this will also include working on the Reception Desk when required.
Progression within the company is a core value, and on completion of your apprenticeship you will have plenty of opportunities to progress and develop within the company.
This is a full-time position, and you will be required to work a minimum of 30 hours per week on a shift basis at your designated centre. You will receive on-going training and benefit from free use of the gym and swimming pool.Training:
Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Potential Progression to Team Leader and then onto Duty Management training
Employer Description:Sports and Leisure Management Limited (SLM Ltd) is the company behind the Everyone Active brand. The Company is the longest established leisure contractor in the UK having been formed in 1987 by our CEO Stephen Hulme. The Company has seen significant growth over the years and currently manages 93 sports, leisure and cultural facilities in partnership with 34 Local Authority clients.Working Hours :40 Hours Per Week - Exact Shifts To Be Confirmed - Including Early Mornings, Evenings And WeekendsSkills: Team Working,Organisation Skills....Read more...
Office administration
• Answering phones and answering enquiries or directing to the relevant department
• Interacting with clients either on the phone or in person
• Taking phone messages and communicating them accurately
• Monitoring email enquiries and sending replies
• Assisting with restaurant bookings, chasing and collating pre-orders and providing these to the food and beverage team
• Assisting with filing of invoices and delivery notes
• Contacting customers pre-arrival by email and phone to upsell our products and provide customer service
• Assisting reception on the front desk, checking reservations in and out and providing basic customer service
• Assisting reservations with the inputting and editing of reservations
• Preparing meeting rooms by setting up chairs and getting refreshments
• Taking minutes at the weekly management meeting and send them out promptly
• Taking minutes as required for ad hoc meetings
• Researching rates and products of competitors for analysis by the management team
• Preparing documents by printing, copying, and binding
• Managing all printed materials and keeping records of stock levels and highlighting low stock levels
• Archiving and storing marketing materials – posters, banner, flyer and menus etc.
• Conduct weekly counts of disposables and making top up orders
• Ordering office stationery and other supplies
• Assisting with price checks for food and beverage procurement
• Collecting and inputting company data
• Keeping computer databases up to date
• Providing office support to all departments
• Collecting and sorting post
• Assisting with minor technical support
• Being ready for any other administrative or customer service tasks that are requiredTraining:
Apprentices will work towards the Level 3 Business Administrator standard with The City of Liverpool College on a blended training model, including some workshop sessions at the College and work-based learning.
Apprentices without maths and english will also attend the College to work towards Level 2 Functional Skills.
Training Outcome:
Successful completion of this apprenticeship may lead to a full-time position with BioGrad.
Employer Description:We are a dynamic and vibrant hotel and restaurant group in Liverpool. We have Ropewalks Hotel, a 127 bedroom hotel with lively restaurant Mason’s. At the same venue we also have our cafe bar “Gin or Juice”, with two of our other City Centre outlets just behind - The Clubhouse, an event space for up to 150 dining, and Dicey Reilly’s our Irish bar with a fantastic pub menu. Within the collection we also have smaller hotels on Stanley Street and Sefton Park. This role will be based mainly at Ropewalks Hotel, but will include time working across the group and sites at times.Working Hours :Mainly Monday to Friday between 8am to 6pm, but to include some evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
Server and device maintenance.
Answering the phone to customers.
Logging tickets with the helpdesk ticketing system.
First line triage and resolution of customer issues.
Establish and meet service level agreements with end users.
Monitor and test network performance and provide network performance statistics and reports.
Commuting to customer sites as required.
Research into new IT processes and systems.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship qualification:
CompTIA A+
CompTIA Cloud Essentials+
BCS Level 3 Award in IT Service Management & Business Processes
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades
Network Technician
Installation and commission of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Digital Communications Technician
Installation and commission of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT related hardware or software
Training Outcome:
The role offers a permanent role upon completion of the apprenticeship depending on performance.
Employer Description:Addcom IT Limited are an established IT company based in Farnham, Surrey. They provide high quality IT support and IT services to both the educational and corporate sectors. They focus on customer satisfaction and helping their clients reach their objectives through reliable and professional IT support.
Addcom offer a wide range of IT Support and IT Services to cover any challenges business may encounter, these include areas such as:
Cloud Computing, Desktop Migration, Server Migration, Virtualisation, CCTV installation, Audio Visual, Project Management, Network Support, Server Support, Help Desk, VOIP phones, Office 365 Phones Systems among others.Working Hours :Monday to Friday: 09:00 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,A keen interest in IT,Good time keeping....Read more...
Assess the impact and urgency of tickets and gather the appropriate information for the type of request
Work with a variety of tools, troubleshooting methodologies and 3rd party partners/supplier to diagnose faults. determine correction action and implement fixes
Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved quickly and efficiently
Maintain accurate records of activity taken throughout the lifecycle of a ticket
Escalate incidents/requests that cannot be resolved within agreed timescales
Training:Why choose our Cloud Network Specialist apprenticeship?
QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services.
QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:• Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking• Learn about core networking principles, including network addressing, cloud, virtualisation and security• Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures• Train with QA – the largest and leading provider for both Microsoft and AWS training• Learn technical content that aligns to, and is relevant to, employers and the market• Learn about DevOps methodologies and the fundamentals of databases and data migration
Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship
Employer Description:Founded at the beginning of the dot.com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Awareness of IT terminology....Read more...
CORE is growing and we are looking to speak with amazing recruiters looking to take the next step in their career. If you’ve got the experience and love connecting people with great opportunities, we’d love to hear from you. Join the team and be a part of something brilliant !This role will be pivotal in launching and developing a new desk within the North American market so its imperitive you have a strong new business development background. Experiece in the Leisure, Entertainment or Fitness industies will be advantageous.What’s in it for you, on top of your base salary?
Uncapped individual commissionAdditional group commission based on the companies’ performanceHoliday entitlement increasing YoYAdditional days holiday for your birthday2 yearly "Duvet days" (after a year of service)2 weeks working fully remotely from anywhere in the worldHybrid workingPet friendly offices
Here’s what we’d like from you!
Previous proven experience in sales, business development, account management or a senior hospitality management role.Previous agency recruitment experience is preferred, particularly from the leisure, fitness or entertainment industriesExperience in actively developing new business leads, negotiating contracts, and developing recruitment solutions to match client needsComfortable at leading established accounts, working with clients to support their needsBe able to handle and manage a large existing database as well as a high volume of incoming inquiries and applications
Who is COREcruitment ? We are CORE. We are the hospitality talent experts. We’re passionate about people and the hospitality and service sectors. We’re a different kind of placement agency, putting relationships at the forefront of our processes and committed to accelerating ambitions for both our clients and candidates. It’s a fast-paced, fun, and non-corporate vibe at CORE. We’re dedicated to building a dynamic, engaging, and inclusive workplace. We value individuality and reward hard work. We’re worldwide. With offices in key locations in Europe, North America, Africa and The Middle East, we find and place talent in these locations and the rest of the world. Our team. You can benefit from being surrounded by industry experts who love what they do. Loyal and hugely knowledgeable consultants who truly are the CORE of our business.CommunityIt’s important to us that we have talent from different backgrounds and lived experiences at CORE. We are aspiring to be an organisation that is representative of the world we live in, and we invite diversity in the hope to provide a safe and comfortable space where our people can fully express themselves and contribute to our communityIf you are keen to discuss the details further, please apply today or send your CV to Rose@corecruitment.com....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
KEY RESPONSIBILITIES:
Maintain, refurbish, repair, return, store or dispose of all types of electrical, electronic, and electromechanical equipment within the Positive Solutions Workshop, including stock held on behalf of our customers, to the highest standard and within agreed timescales.
Ensure that all equipment is configured in accordance with work instructions and configuration documentation making sure that it is fully tested, and quality assured to meet the standards expected by the company and is subsequently packed correctly for dispatch.
Ensure quality standards are maintained with commitment to Electronic Static Discharge (ESD) precautions
Accurately complete and maintain all Workshop/Configuration records within an acceptable time scale in a precise, legible manner.
Manage stock: including accurate receipt - booking in stock purchased into the stock management system, regular stock counts in accordance with defined timescales, monitoring usage, ensuring stock rotation principals are employed at all times and that goods are dispatched in a timely and efficient manner.
Monitor and maintain suitable minimum stock levels of all company packaging, including its distribution, and for repaired re-usable stock in line with Field Engineer’s usage
Quarantine and process according to the appropriate work instructions any non conforming items
Accurately pick stock required for configuration and repairs ensuring that the transfer of stock is managed through the company stock management system so that accurate records are maintained.
Communicate efficiently and professionally with colleagues, suppliers, and customers.
Adhere to all operating procedures and work instructions, maintaining a safe working environment and ensuring compliance with BS EN ISO 9001 and 27001.
Work additional hours and accommodate any other duties, as required.
Training Outcome:Positive Solutions have many roles in technology for Service Desk to software development, opportunities for progression will be available.Employer Description:Positive Solutions are the leading provider of healthcare technology in the UK, with an enviable record of delivering reliable and feature-rich solutions for pharmacies, and now care homes, since 1993.
Whether you are a single-site independent, a corporate group, or a national estate, our solutions automate and streamline your operations, saving you time and money and freeing up your resources.
We understand the importance of technology in this rapidly changing environment and the key role we play in helping pharmacies overcome their challenges.
Having been at the forefront of technology innovation in the sector for decades, we are ideally placed to support our customers. Known for our ability to anticipate market trends, listen to our customers and understand their needs, our passion is delivering solutions that improve your workflows, performance and patient experienceWorking Hours :Monday to Friday, 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Reception administration – greet visitors including customers, answer phone calls, manage visitor book and visitor fobs
Training Academy Administration – ensuring accommodation and travel requirements are met, dietary requirements are known and buffet planned
Travel Administration support – acting as cover for travel tickets as required
Facilities support – arrange scheduled maintenance, ad hoc requirements with contractors according to tickets raised, ensuring all relevant documentation is completed and maintained, including invoices and ticket system
Approved Supplier Management - ensure that Sysmex maintains supplier documents as required. Liaise with new suppliers to obtain the required documentation to approve on internal systems
Carry out internal supplier reviews to ensure maintained suppliers are still in use. BSI Audit and internal audit to show no non-conformities and process followed in line with company process and ISO requirements
Approved Suppliers set up with minimal delay to enable use and POs to be raised. Ensuring that out-of-use suppliers are updated and removed from use. Environmental Reporting – Collate energy and waste data from company records and supplier invoices to submit for reporting to Sysmex Corporation
New Starter Administration – ensure that new starter administration tasks are completed including management of key documents and general support such as locker provision and home office equipment
Document Control – work with the BMS (Business Management Systems) Team and others to update and maintain controlled document
Health & Safety support – provide support to H&S Officer including SDS & COSHH administration and completion, DSE administration)
BMS Support – work with the BMS team as deemed necessary to maintain and control the organisation's Business Management System
Assist with the completion of supplier questionnaires as required
Please note this role will be office-based due to covering the reception desk
Training:To meet the requirements of the Level 3 Business Administrator apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:Sysmex UK Ltd is the distributors and support network for Sysmex automated haematology and coagulation diagnostic analysers, reagents and information systems for laboratories and healthcare facilities within the UK and Ireland. Sysmex UK Ltd prides itself on providing exceptional customer service, cutting edge technology in order to aid the customer and patient.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Caerphilly County Borough Council are seeking an experienced and skilled Senior Social Work Practitioner to join the North Caerphilly CMHT. Based in Rhymney, this multi-disciplinary team provides vital mental health services to adults experiencing severe mental distress. This role offers the opportunity to make a significant impact on individuals’ lives while working in a supportive and collaborative environment.
Responsibilities
Conduct comprehensive assessments to identify the needs and risks of individuals experiencing severe mental health challenges.
Take on the role of Care Coordinator, developing and implementing person-centered care plans that support recovery and well-being.
Participate in the duty desk rota, providing timely and effective responses to mental health crises.
Collaborate with a team of multi-disciplinary professionals to ensure seamless and holistic care.
Manage complex cases and risks effectively, ensuring adherence to relevant legislation and policies.
Maintain accurate and up-to-date records in line with professional and legal standards.
Requirements
Qualifications: Degree in Social Work and registration with Social Care Wales.
Experience: Significant experience in mental health services, including care coordination and risk management.
Skills: Strong communication, assessment, and decision-making skills, with the ability to work collaboratively in a multi-disciplinary setting.
Knowledge: Comprehensive understanding of the Mental Health (Wales) Measure 2010, Social Services and Well-being (Wales) Act 2014, and other relevant legislation.
A commitment to promoting recovery-focused, person-centered care.
Why Join Us?
Work within a supportive, multi-disciplinary team dedicated to improving mental health outcomes.
Benefit from professional development opportunities and regular supervision.
Enjoy a role that makes a tangible difference in the community.
Be part of an organization committed to fostering a positive work environment and continuous learning.
How to Apply
If you are interested, please call Chris Richardson on 01772 208964 or email me your CV – Christopher.richardson@servicecare.org.uk
If this role isn’t right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.
The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £350 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Payroll service twice a week.
Ltd and PAYE payment options available.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
....Read more...
£28,000 - £35,000 + Benefits
FULL OR PART TIME
In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and solutions-focussed IT Support Technician is required to join the team on a full-time basis in this highly rewarding, 1st and 2nd line support role.
Our client is the perfect partner to serve an eclectic mix of small and medium-sized businesses based across the South of England, providing every aspect of computer hardware and software support, advice and consultancy to their customers.
Applications for this newly created role are welcomed from individuals looking to build a full or part time career within the IT support industry as part of a small friendly team, whilst avoiding the usual commute into the city. Job seekers with a desire to expand their knowledge of ‘hands-on’ IT support that can demonstrate their passion for learning and all things IT, are encouraged to apply.
The ideal candidate will understand the importance of building trusted relationships with customers through delivering a competent, professional service as part of a role in which nothing is too much trouble. This will often involve working on site in occupied commercial or residential premises. As such, discretion, professionalism, respect and the ability to travel across the south-east, are all essential requirements.Key Responsibilities
Work alongside others to provide support, maintenance and configuration solutions.
Support users, server and storage infrastructure including new installations and reconfigurations.
Build an in-depth knowledge of specific technical areas.
Implementation of hardware and services through onsite or remote work
Effectively evaluate the priority of job requests and be able to appropriately judge when to escalate issues in a busy environment.
Take ownership of jobs to ensure issues are logged and resolved in a timely manner and resolutions communicated effectively.
Be able to produce and contribute to technical documentation.
Self-motivated, ambitious and keen to work in teams including non-technical people as well as autonomously.
A general keenness to learn new skills to help take the business forward.
Ability to work under pressure whilst demonstrating a flexible, enthusiastic and hardworking attitude with minimum supervision.
A keen eye for detail and a character with high standards.
Excellent communication skills, both written and oral.
Skills & Experience
A passion for IT and technology.
Excellent communication skills and telephone manner.
Demonstrable customer centric, technical support experience in a client facing/desk side role position.
Great problem-solving skills with the ability to follow processes and procedures, you will be able to prioritise and manage several pieces of work at the same time.
Good knowledge of PC hardware with experience of diagnosing problems.
Experience with Microsoft operating systems (Windows 7/8/10/11/Server OS), Office 365 and cloud-based solutions.
Good knowledge of networking principles
Experience with MS Windows server 2008 - 2019 or Small Business Server product series.
Full UK driving licence.
Experience with MS Windows OS and Apple Mac OSX.
Hardware repairs including PCs, Laptops and Apple Macs.
This is a wonderful opportunity for an adaptable, customer centred 1st / 2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to provide a wide range of software and hardware-based solutions to clients throughout the south-east. A competitive salary and benefits package is on offer to the successful candidate, in addition to full training if required. Apply now!....Read more...
Purpose of Post
To provide a variety of administrative and customer service support to the Small Business Research + Enterprise Centre to include administration support for the customer membership system. Work with the marketing team to plan and execute promotional activity to increase membership sign ups.To be confident to work on the Small Business Research + Enterprise Centre’s enquiry desk as part of a rota and deal with customer queries face to face, via the telephone, email or via social media.
Main Duties and Responsibilities
Working in conjunction with the Centre’s marketing and events team, support with the promotional activity and customer communication relating to the Centre’s customer membership scheme. Try new approaches of engagement to increase membership sign ups with a particular emphasis on attracting City of London SMEs
Engage with the Centre’s existing members to showcase the range of support available at the Small Business Research + Enterprise Centre. Create an engagement plan to ensure there is consistency with all communication.
Provide administrative support for the membership scheme to include organising annual renewals, collecting membership subscriptions as well as ensuring that the system has accurate customer information.
Support with the production of monthly statistical customer data collection from the membership system and Eventbrite to update the Centre’s dashboard.
Ensure that all customer details are accurately managed on the mailing list including adding new customers and removing those that have unsubscribed.
Support with the preparation of webinars and large events to include room set up, hospitality, meet and greet and hosting.
Support with the administration and customer service of the corporate room hire offer. Ensuring customers have the correct room layout, hospitality and other equipment to effectively deliver their meeting or training.
Attend external enterprise events and business growth networking events to showcase the centre’s services for start-ups and small businesses. Promote the membership scheme, databases, business advice, webinars, and the Samuel Wilson’s Loans Trust.
Provide meet and greet support to welcome customers, members and visitors into the centre and direct them appropriately. Be confident to deal with customer queries face to face, via the telephone, email or via social media. Ensure that all customer emails and telephone calls are responded to promptly and within 24 hours.
Continually keeping abreast of the range of resources and databases available at the Small Business Research + Enterprise Centre.
Take responsibility for their personal development via attendance at training courses, project work and/or shadowing.
Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties.
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
Undertake any other duties that may reasonably be requested to be appropriate for this role.
Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.Training Outcome:
On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.
Employer Description:The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.Working Hours :09:00 - 17:00, Monday-Friday, with one-hour unpaid lunch.
Some out of hours working will be required to support breakfast or evening events. Time in lieu will be allocated for any additional hours worked.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental....Read more...
Company: Paragon Medics Recruitment AgencyLocation: Work From Home (Remote)Type: Full-TimeSalary: $75,000–$85,000 per year + Generous Commission
About Us
Paragon Medics is a premier medical recruitment firm dedicated to supporting hospitals across Australia in securing highly skilled medical professionals. Known for our excellence, integrity, and personal service, we prioritise the needs of our clients, doctors, and communities. As we expand, we are seeking driven and dynamic Recruitment Consultants to join our growing team and contribute to delivering exceptional recruitment services.
The Role
As a Recruitment Consultant, you will play a pivotal role in connecting hospitals with top-tier medical talent while helping doctors achieve their career aspirations. This is a 360-degree recruitment role where you will manage the end-to-end recruitment process, develop innovative strategies, and foster strong relationships with clients and candidates.
Responsibilities:
Build and maintain relationships with hospitals and medical professionals.
Manage locum doctor vacancies, matching candidates to roles effectively.
Develop and implement innovative recruitment strategies.
Identify new business opportunities to grow your recruitment desk.
Meet and exceed KPIs, revenue targets, and performance metrics.
Ensure compliance with all recruitment policies and procedures.
Provide exceptional service to clients and candidates through timely communication and support.
Collaborate with the leadership team to drive company growth.
About You
We are looking for individuals who are motivated, personable, and passionate about making a difference in healthcare recruitment.
Qualifications & Skills:
Bachelor’s Degree or equivalent experience.
Prior experience in recruitment or sales (healthcare recruitment preferred).
Strong verbal and written communication skills.
Ability to multitask and work independently in a fast-paced environment.
A creative and strategic mindset to develop new business opportunities.
Proven ability to build and maintain strong relationships.
Passion for delivering excellent service to clients and candidates.
What’s on Offer
Attractive salary package with unlimited commission potential.
25 days of annual leave.
Fully flexible, 100% remote work options.
Clear pathways for career progression.
Access to mentoring and professional development programs.
Emphasis on work-life balance with health and wellness initiatives.
The chance to make a real difference in healthcare delivery across Australia.
Personal holiday travel budget.
Company-provided MacBook or laptop.
Cutting-edge, cloud-based technology tools.
Why Join Us?
At Paragon Medics, people are at the heart of everything we do. Joining our team means being part of a supportive, ambitious, and innovative environment where your growth and contributions are valued.
How to Apply?
Ready to take the next step in your career and join our dynamic team? To apply, please send your CV and cover letter to
If you would like to have a confidential discussion about the role or require more information, please don’t hesitate to contact us at or call (02) 8316 2844. We look forward to hearing from you!
....Read more...
Sacco Mann are looking to recruit a Recruitment Consultant for our Private Practice team in our Manchester office. Our Private Practice team are recording record results, out-performing our competitors and have great scope to continue their growth. They are a close knit, well-bonded team that have a collegiate approach, a great reputation across the market and an unparalleled set of connections. They are attracting a lot of new business and we are looking to bring a further person into the team to allow us to really make the most of the opportunities ahead of us.
About the Recruitment Consultant Role:
Join a successful (overproducing) team,
There is a ‘warm’ desk to pick up
Suits a recruiter with experience in either Legal Recruitment or a similar professional sector
Focuses primarily on the attraction and placement of Solicitors and Partners in the Private Practice market.
This is one of our core teams and a market place where we have been highly active for over twenty years.
We will tailor the role to suit the experience and skill set of the incoming person although it is fair to say that in all respects the focus is on providing a quality service to a lucrative, high demand, candidate led market.
£200,000 plus billing levels are very achievable.
Also:
We are very conscious that personal development should never cease and we will provide a comprehensive and bespoke training programme to ensure that you have the information, skills and expertise that will allow you to be ‘the best version of yourself'.
We have in-depth knowledge of our market. We are highly respected by both candidate and clients. People enjoy working with us, they value our opinion and have learnt that they can trust us. This makes our job so much more enjoyable, rewarding and successful.
Personal development and career progression is something we focus on, there are no barriers to career progression and progression is entirely based on ability and delivery rather than being time barred or restricted in any way.
We have a blended working from home/working from the office environment and have found that this works really well. Being together as a team sharing information, intelligence, tips, successes and woes is really productive and thoroughly enjoyable but we also enjoy the ability to work from home and focus ‘on our desks’. We envisage this more flexible way of working to be the future for us, a balance that is effective from both a professional and personal perspective
Now let us turn to what sort of values and strengths work well at Sacco Mann:
Hard work, a willingness to graft, is really important. Recruitment requires us to be switched on, thinking, assessing and looking for solutions at all times. We don’t work silly hours but we do work hard in the hours we put in.
Self-motivation is critical. We are excellent at providing support, direction, advice, encouragement and empathy – that is readily available throughout the business and the people who are the most successful embrace this and combine this with a personal maturity and responsibility.We give people plenty of autonomy, Legal Recruitment is a field where developing your own style is entirely viable and beneficial, our role is to help you do this. To allow you the autonomy to work in a manner that works well for you, as well as, representing the business in an appropriate manner. We are grown ups and don’t require micromanaging (in fact people who do require micromanaging do not flourish here).
Enthusiasm is also a core attribute, its infectious and this team use that as a way of powering on onto to extra success.
We work in close knit groups and we genuinely have each others backs. This is non negotiable. We proactively support each other, we cover each others jobs, provide each other with extra market information and intelligence. We all step in to support, help and encourage each other and the result is that we are all individually better placed and better informed and more successful.
We treat people like adults and expect them to behave like adults and they do! We have high expectations, we like people who also have high expectations and one of the key roles of the business is to help people achieve their goals. This is also really important going forward, the business is in an exciting position, well established, well respected, well funded and ambitious. We are looking for people who want to help us realise the potential there is. This is key, we have great scope and we are focused on making sure we take advantage of the opportunities ahead of us and the people who help us do so will be able to achieve their own career ambitions at the same time. There is genuinely no barriers to career progression, in fact entirely the reverse.
The Rewards:
Success deserves to be appropriately rewarded and that is exactly what we aim to do. Each person:
Receives a generous basic salary that is formally reviewed in April every year.
We offer an unrivalled commission structure with no threshold.
There is a company quarterly bonus, this is worth up to £5,000 per person per annum.
Softer benefits to include; opportunity to earn extra holidays, more income, holidays and vouchers
Wider benefits include private medical insurance, pension, Buy & Sell Holiday Scheme and many more.
To find out more about working as a Recruitment Consultant at Sacco Mann call 0161 871 4751 or apply now. ....Read more...
