Service Desk Jobs   Found 51 Jobs, Page 2 of 3 Pages Sort by:

IT Apprenticeship

Logging Support tickets on the Service Management tool and resolving assigned Service Analyst group tickets Maintain a high degree of customer Service for all support queries and adhere to all service management processes To ensure that all requests for support are logged in the Service Desk ticket logging system. Promoting all self-service methods to customers Ensure that customers are kept up to date during the lifecycle of a ticket or a project task Make sure the ....Read more...

Apprentice Motor Vehicle Service and Maintenance Technician

This is a hands-on role where you'll learn from experienced technicians while working towards a recognised qualification. Duties will include, but will not be limited to: Routine Maintenance: Servicing, checks, and lubrication. Vehicle Systems: Engine mechanics, cooling systems, fuel, exhaust, and ignition systems. Chassis and Electrical: Replacing braking components, suspension units, and auxiliary electrical parts. Workshop Safety: Health and safety protocols, using tools, equipment, an ....Read more...

Administration Apprentice

·        Manage SIM base ·        Diagnose faults online ·        Liaise directly with the end user ·        Record and manage calls within the CRM ·        Liaise with device manufacturer ·        Update devices over the air · &n ....Read more...

Part/Trade Supplier Apprenticeship

Helps customers order the right parts for their vehicle, face-to-face and over the phone Give quotes for parts Help solve any customer problems Process sales transactions, including raising invoices and credits for goods supplied and handling returns Co-ordinate with other departments, such as the service desk and the workshop Compile parts from job cards for repairs being carried out in the workshop. Ensures they have current product knowledge Training:Trade Suppier Level 2 Apprentices ....Read more...

Sales Manager -Singapore

Sales Manager                                                                  Singapore$XX The ClientMy client operates a portfolio of five-star luxury lifestyle resort hotel located o ....Read more...

Facilities Officer Apprentice Manchester

Main Responsibilities:  Conduct routine inspections of premises and equipment, thus ensuring buildings, valuables or people are safe and secure, and set up to standard. Conducting health and safety checks.  On and off board of staff members. Make sure new starters have desk allocation and all requirements to complete their duties. Any staff member leaving, make sure all items are returned on their last day of service. Keep the asset register and staff allocation documents up to d ....Read more...

Digital Content Creator Apprentice – Web & Online Services

Create and improve website content that helps residents find what they need quickly and easily, while learning industry‐standard design and accessibility skills. Work with the team to understand user needs, shape digital journeys, and support updates across our council and commercial websites — including contributing to our new council website and migrating content from the current site to the new one. Get hands‐on experience with content reviews, Service Desk requests, content migration ....Read more...

Digital Support Technician IT Apprentice

The role will provide experience in the following areas:  Use of IT systems such as Microsoft, Google and Power BI.   Stakeholder management for IT requirements. Maintaining documentation in line with GDPR and ISO requirements. IT techniques such as report generation from Power Bi and excel/google sheets management. Peer to peer shadowing of IT activities undertaken in the contract. Undertaking key learning modules as provided by Iron Mountain such as code of eth ....Read more...

Level 3 ICT Apprenticeship

Process and resolve IT support tickets Provide technical assistance to internal staff Learn about IT infrastructure, systems administration, and troubleshooting Support hardware and software installation and configuration Assist with user account management and access control Training Outcome:Possible full time role on completion. Progression routes include: IT Support Technician Service Desk Analyst 2nd / 3rd Line Support Engineer IT Systems Administrator Employer Description:Ins ....Read more...

Helpdesk Team Leader

HELPDESK TEAM LEADER FIXED TERM CONTRACT ILKLEY - HYBRID WORKING UP TO £35,000 (Negotiable) THE COMPANY:We’re exclusively partnering with highly reputable company that is looking to recruit an experienced Technical Support / Helpdesk Team Leader to join the team.As Technical Support / Helpdesk Team Leader, you will be responsible for managing a team of Support Analysts, Managing Workloads, Ensuring Key SLA are achieved, Rota Management and Ensuring high levels of customer service.The ro ....Read more...

First Line IT Support Apprentice

Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a ....Read more...

Business Administrator Apprentice

We are looking for someone with excellent communication, proactivity and organisational skills, as well as having a good eye for detail. This is a fantastic opportunity for the right individual to kickstart their career by working for a reputable law firm who are passionate about investing in their staff. Daily duties will include the following: Reception Cover: Act as the first point of contact for visitors, clients, and callers Manage the reception desk, including greeting guests, signi ....Read more...

Recruiter / Recruitment Consultant

Recruiter / Business Development Manager – Recruitment, London, Negotiable Salary + Commission Come and work with us at COREcruitment!! COREcruitment is a leading hospitality recruitment business with offices based globally. We specialize in all areas including HR, Marketing, Hospitality and FMCG - not to mention many more. The business has been around for over 20 years and you will get the chance to develop business ,grow your sector and build a contact book like no other.  ....Read more...

Apprentice Recruiter

As an Apprentice Recruiter, you will support the delivery of temporary workers to construction sites across the region. You’ll learn how to source candidates, build relationships with clients and workers, and manage the fast-moving demands of a temp desk. Key Responsibilities: Source and attract construction workers using job boards, social media, and referrals Screen candidates and conduct initial interviews Build and maintain a strong pool of reliable temporary workers Coordinate ....Read more...

Dining Room Manager

Dining Room Manager – Washington, VA – Up to $110kWe’re teaming up with a luxury inn that’s all about unforgettable food, warm hospitality, and cozy charm—all wrapped up in a stunning setting. Picture world-class dining, genuine smiles, and an experience that’s as welcoming as it is refined. We’re on the hunt for a Dining Room Manager who’s passionate about great service and ready to help create magical moments for every guest.Perks and Benefits C ....Read more...

Apprentice Medical Receptionist

Day to day responsibilities include:  Greet our patients with kindness and understanding Answer the incoming calls swiftly Offer guidance to our patients face to face as they present at the front desk Use of multiple IT systems including the EMIS clinical system Ensure clear and accurate entries are documented in our patients' medical records Listen carefully and be understanding to our patients' needs Communicate well with colleagues Build good relationships with colleagues Comp ....Read more...

Medical Receptionist Apprentice

Opening up and closing down the surgery as staff rota dictates Arranging appointments using a computerised appointment system for patients coming to the desk and via the telephone Greeting patients on arrival, booking them in and directing them to waiting room Taking requests by telephone for appointments and home visits quickly and efficiently Issuing repeat prescriptions and dealing with requests for prescriptions as appropriate Giving results of tests to patients following the confiden ....Read more...

IT Support Technician Apprentice

Answering initial phone calls from customers and logging cases accurately in the ticketing system Providing 1st line support to resolve common IT and software issues Using the ticketing system to update customers and manage cases through to resolution Delivering technical support for both digital imaging solutions and general IT services Escalating complex cases to the Technical Manager or scheduling a site visit when required Assisting with data and database migrations for customers Coo ....Read more...

Business Admin Apprentice

Provide high quality, accurate admin support to all Edsential teams as required by the Catering & Cleaning Efficiency Manager  Provide excellent customer support to schools and school kitchens  Support and prepare reports where required  Prepare filing and maintain information systems in accordance with GDPR standards  Be the first point of contact for absence management activities and relate ....Read more...

Level 3 Digital Support Technician Apprenticeship

As a Digital Support Technician Apprentice, you will: Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues) Support onboarding of new learners and employers onto apprenticeship systems Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE) Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.) Help keep digital system ....Read more...

Admin Apprentice

Reception/Front of House Manning the reception desk and being the point of contact for members, visitors and guests. Welcoming visitors in a friendly and professional manner, handling general face to face enquiries, assisting with day-to-day front of house administration Telephone and Email Enquiries: Answering incoming telephone calls professionally and directing queries where needed, responding to general email enquiries, taking accurate messages and passing information to relevant t ....Read more...

2026 UK Advanced Apprenticeship : IT Analyst

You’ll rotate across several areas of IT, building deep technical understanding, problem‑solving confidence, and a strong sense of purpose and teamwork. Service Desk Act as a trusted and friendly first point of contact for employees needing IT support. Deliver excellent customer service shaped by empathy, respect, and clear communication. Build confidence across the organisation by helping resolve issues efficiently while supporting your colleagues’ productivity and wellbeing. ....Read more...

IT Support Services Apprentice

The selected individual will be responsible for but not limited to the following obligations: Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate. Set-up and install new PC hardware / software, in accordance with recognised procedures and standards. Carry out daily plus monthly scheduled housekeeping activities, such as responsibility for the Network Server back up. Carry out network administration duties such as adding ....Read more...

IT Support & Cloud Apprentice

Service Desk & Client Support: Act as first point of contact for client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within the PSA system Provide first-line technical support across Microsoft 365, Windows, networking and business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony (VoIP) issues for clients Maintain clear communication with clients throughout ticket lifecycle Cloud & Ident ....Read more...

Apprentice Dental Receptionist - Riverdale Healthcare

As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice. Customer Service: Ensure the patient's journey is adhered t ....Read more...

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