Apprentice Administrator

Utilising the clinical system to ensure appointments are made and that patients' records are maintained and accurate To assist with document workflow To assist the care co-ordinators in patient triage To assist with typing and medical reports To assist with patient appointments, provide customer service on the telephone and front desk To learn a range of general administration to assist and ensure smooth running of the administration in general practice To assist with clinical reporting and patient recalls for long term conditions To learn about general practice and patient care as a whole

Training:
Business Administrator Level 3 Apprenticeship Standard

Training Outcome:
Further apprenticeships

Employer Description:
Budshead Medical Practice (Dewerstone Medical Group) Budshead Medical Practice is a busy GP practice covering an area in the north of Plymouth. We have around 8,000 patients across the area and have a full team of medical staff including doctors, nurses and attached staff, as well as a full admin team to support the services offered. We have recently merged to incorporate Oakside Surgery forming 'Dewerstone Medical Group' but this position is primarily to be based at Budshead Medical Practice.

Working Hours :
Monday - Friday, 9.00am - 4.30pm, inclusive of 30 minute lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Strong customer service skills