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Remote: Personal Assistant/Admin Assistant
This role is a term time only role and will follow the school holiday dates for Leeds City Council. Holiday requests will not be approved during term time unless there are exceptional circumstances. Job Summary: The Personal Assistant/Administrative Assistant will provide crucial support to the Lead Professional, Lead Tutor and the tutoring team in the provision for a student working through GCSE and A-Level subjects. This role involves ensuring smooth administrative operations, coordinating lesson materials, tracking key reports, supporting in IT and assisting in scheduling and compliance. Additionally, the Personal Assistant/Administrative Assistant will play an active role in safeguarding lessons, monitoring tutor compliance, finance tracking and managing communication between therapists and the educational team. Key Responsibilities: Meeting Support: Set up meetings between different parts of the team and therapists that work with MC. Attend all meetings related to the provision, including biweekly tutor meetings, annual reviews, and multi-disciplinary team (MDT) meetings. Record and distribute detailed minutes and action items for all meetings within the allocated deadline. Track progress on action items and follow up on outstanding tasks to ensure timely completion. Safeguarding and Lesson Support: Safeguard lessons by monitoring compliance with safeguarding protocols, ensuring accurate reporting of concerns. Support the Lead Tutor in identifying and reporting any safeguarding concerns that arise during lessons. Report Tracking and Follow-up: Monitor and track all reports from various therapies (e.g., occupational therapy, speech therapy), ensuring they are received on time. Chase up late or missing reports to ensure deadlines are met and documentation remains up to date. Support the Lead Tutor in ensuring all reports are appropriately filed and referenced in ongoing student care and curriculum planning. Support the Lead Professional with consolidation of each report and notifying the required parties of their actions Scheduling and Coordination: Assist with the scheduling of annual reviews, MDT meetings, and other key appointments related to the student's educational and therapeutic needs. Coordinate with the Lead Tutor to support the scheduling of mock exams, assessments, and tutor training sessions. Support the student’s family and external professionals with meeting coordination and communication. Materials and Resource Management: Oversee the stock levels of learning materials and other resources required for lessons, including occupational therapy (OT) and home-based learning tools. Place orders for materials as needed, ensuring they are delivered on time and within budget. Organise and manage the delivery of learning materials to the student’s home, coordinating with suppliers and service providers. Support with overseeing licences for online platforms ensuring that these are renewed where necessary. Compliance and Tracking: Track tutor training, certifications, and compliance with safeguarding and other professional standards, ensuring all records are kept up to date. Maintain a central record of all members of the team. Maintain a record of all tutor training and ensure that required courses and certification are completed on time. Monitor and update compliance records, reporting any gaps or non-compliance to the Lead Tutor. Ensuring that annual/repeat training is proactively scheduled, held and completed before the previous training has expired. Bitpaper Management: Setup and Support: Responsible for setting up Bitpaper sessions for tutors upon request, ensuring that the correct templates and materials are uploaded and available for each lesson. Session Saves and Documentation: Complete and manage the saving of Bitpaper postlesson, ensuring all work and annotations are accurately saved and stored for future reference. Troubleshooting: Provide troubleshooting support to tutors and students in using the Bitpaper platform, ensuring smooth operation and timely resolution of any technical issues. IT Coordinator Responsibilities: Act as the primary liaison with the external IT support team, ensuring smooth coordination and addressing any technical issues. Manage user accounts, passwords, and permissions for staff within the system, ensuring secure and appropriate access. Oversee and manage SharePoint, including the organisation of all user channels and document libraries, to ensure efficient collaboration and resource management. Provide IT troubleshooting support to staff and act as the first point of contact for resolving technical difficulties within the online provision. Coordinate with the IT team to ensure smooth operation of all technological systems, ensuring timely resolution of any technical issues that impact lessons or administrative processes. Oversee the renewal and maintenance of software licenses and IT infrastructure relevant to the provision. Support the team with platform setup and user management for any additional digital tools required for online learning and communications. Ensure that IT processes align with the provision’s data protection and security policies including adherence to GDPR and other relevant laws. Induction of New Staff: Prepare and send the Welcome Pack one week before the start date, including handbooks, Zoom/Bitpaper links, and policies. Schedule and coordinate induction meetings, training sessions, and provide any required materials. Track new staff progress during the induction, ensuring completion of onboarding tasks and compliance with policies. Serve as a point of contact for queries and assist with onboarding-related issues. Requirements of this role: Proven experience as an Administrative or Personal Assistant - essential Available to work Monday to Thursday 09:00 to 17:30 and Friday 09:00 till 17:00 Holds an Enhanced DBS on the Update Service - or willing to apply Strong communication skills, both verbal and written, with confidence in delivering information effectively. Highly organised with the ability to manage multiple tasks simultaneously. Demonstrated expertise in scheduling and planning. Exceptional time management skills, with a strong ability to prioritise tasks and manage workload efficiently. Good WIFI connection and access to own computer/laptop Benefits of this role: Hourly pay of £15.91 to £16.00 (UMB) Flexible payment schedule – choose between weekly or monthly Complimentary online CPD training courses – fully funded by us Comprehensive support from the dedicated team throughout the package If you're interested in this role and would like to learn more, please don't hesitate to call us at 01925 594 203 or email ....Read more...
Category Support Executive/Business Analyst Apprentice (Shell UK)
The Shell UK Mobility business has a company owned presence of over 525 service stations and is a core face of Shell. It touches the lives of 30 million customers every single day. This makes Mobility a primary driver for the Shell brand. We take this responsibility seriously, placing customers at the heart of our daily business, treating each interaction as a chance to bring our purpose to life and making people’s journeys better. It is an exciting time to be joining Mobility UK as Shell evolves from a ‘fuels retailer’ to ‘mobility retailer’, innovating to meet changing customer expectations in respect to convenience, quality, digitalization, and services. Shell is at the leading edge of the energy transition, expanding into alternative energy such as LNG, hydrogen, EV charging or biofuels. As part of the Business Analyst Apprenticeship, you will assist the Category Manager and wider Convenience Retail (CR) team based in the UK. The CR Team sit within the wider Shell UK Mobility team and operate the non-fuel retail business and services through sourcing goods and services across a broad spectrum of FMCG categories. Their focus is to drive sales of these categories by forming tactical relationships and strategic partnerships with leading brands to offer a broad breadth and depth of products and services, helping customers optimise their fast-paced modern lives across multi-mission consumption. In the UK, our CR Alliance partnerships cover a wide range of areas including Costa Express, Waitrose, Co-Op and Uber Eats. All the above means CR UK continues to drive record performance year after year, delivering growth ahead of the market. As a Business Analyst you will: Gather data and provide analyses which helps support decision making within team operations. Support the team to embed and adopt improvement initiatives that can support efficiency through simplifying processes and automating tasks. Scope and execute continuous improvement activities based on performance analysis across HSSE compliance operational excellence and supply chain. Conduct analysis of new product introductions and promotions. Maintain the Category database accurately. Review market information to ensure trading is accurate and competitive. Assist the Category Manager in developing and implementing range reviews for assigned categories and seasonal activations to drive incremental sales and profit. Work with the team and across all functions to support ad-hoc tasks/projects and key promotional activities within the business. Training Outcome:We will welcome you to life at Shell with an onboarding programme which will enable you to familiarise yourself with Shell’s various UK businesses. You will have a strong support network to help you succeed. You will be equipped with the support of a mentor and buddy to help you grow and develop. We are committed to supporting you as you embark in your role. This support will involve collaboration with you, your line manager, and your training provider. As an apprentice you will spend 20% of your working week dedicated to off-the-job training, with the rest of your time spent working in our UK businesses.Employer Description:For well over a century, Shell has been playing a major role in powering and fuelling the UK’s industry, transport, and homes. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, our organisation will benefit, and innovation will thrive. In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell in the UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry. An innovative place to work There’s never been a more exciting time to work at Shell. Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently. An inclusive place to work To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential. • We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there. • We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology. • We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application. If you haven't heard back by the 17th of March 2025, we regret to inform you that you were not selected this time.Working Hours :Monday to Friday, Shifts to be confirmed.Skills: Communication skills,Attention to detail,Presentation skills,Analytical skills,Team working,Strong interpersonal skills,Self starter,Motivated attitude,Curiosity to learn,Ability to be adaptable,Ability to absorb information,Analyse problems,Make fact-based decisions,Propose innovative solutions,Ability to work independently ....Read more...
Business Administration Apprentice
Working with us as a Business Administration Apprentice, you will see that our business is centred around community, people and society. Rothwell Group love to give our colleagues the opportunity to thrive, encouraging them to take on challenges that meet the needs of our current and future clients. Our workplace culture will allow you to pick up not only the knowledge and skills to be used in your future career but also experience working in a professional but relaxed environment that will give you the confidence to excel in your role and develop as a professional. Your role will typically be working alongside experienced administrators undertaking various office tasks, the role will support the other departments within the business and with your assistance will ensure work is delivered on time. The skills you would learn throughout your apprenticeship will include: · Procurement: Issuing Purchase Orders to Suppliers and Sub-contractors through our purchase order system to ensure contracts run in a timely manner due to goods and services being delivered on time. Processing the arrival of invoices and ensuring these are logged to the correct jobs. Dealing with invoice queries and speaking to suppliers and sub-contractors to obtain a solution. · Colleague timesheets: Collating colleague timesheets to ensure payment is processed in a timely manner. · Compliance: Ensuring all documentation is kept up to date and stored in the appropriate manner in readiness for Audit. · Administration: Preparing site documentation including Risk Assessments. Typing of quotations. Arranging training for other members of staff. Arranging Travel and Accommodation for members of staff. General office duties including filing, scanning, ordering of stationery and PPE equipment and dealing with the incoming and outgoing mail and deliveries. · Customer Service: You will be the first point of call for telephone calls coming into the office, ensuring we go above and beyond customer expectations to offer a seamless excellent service. · Team Work: This role will give you the skills and abilities to be an effective team player in a busy team.Training:Business Administrator Apprenticeship Level 3. This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following: Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders Understand how to draft correspondence, write reports and be able to review others' work Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way Understand how to build and maintain relationships within your own team and across the organisation Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly Understand how to use relevant project management principles and tools to scope, plan, monitor and report You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA. Apprentices will attend York College on a day release and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer. The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.Training Outcome:A permanent position may be offered upon successful completion of the apprenticeship. Opportunity to learn and develop within the company. We truly believe that we put our people at the heart of everything we do, and you will have the job, security and development opportunities, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us!Employer Description:With over 35 years of continued experience and excellence, we have to built a strong reputation. During the early years of the company’s growth we covered industrial, commercial, maintenance and build projects, providing a dedicated and complete service across our customer base. Rothwell is recognised as a highly renowned and reputable contractor within the industry. Over the past years we have achieved major industry accreditations and recently become a Principal Contractor Licence holder for Network Rail. This has led to the award of several frameworks to date, along with working on a sub-contract basis to a number of Main Frame Contract companies. We knowingly pride ourselves on the attention to detail that our experienced, dedicated staff take when undertaking a project and believe we have one of the most competent teams within this industry to complete to specification, within budget and time-frame whilst also dedicating ourselves to promoting high health and safety standards without compromise.Working Hours :Monday to Friday – Office Core Hours are between 07:00 and 17:00 and hours would be between these time. General working pattern is 08:30 – 17:00 for administration, however we are flexible on this.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Registered Manager - Charity - CQC
The Charity:My client specialises in respite care for babies and children up to the age of 6 who have a life limiting or life-threatening condition while supporting their families.Over the past 25 years the charity has grown due to its fantastic level of care and personal approach.The Charity currently supports over 100 children from across Gloucestershire.The service is set within a beautiful setting with a large well-equipped playroom, sensory room, soft play, and garden.Working for the Charity means being part of a community that values kindness, professionalism, and the profound impact they have on the families supported. The team shares a common goal: to bring joy, reassurance, and support to families during their most challenging times. Together, They celebrate the victories, big and small, and cherish the bonds built with the children and their families.The Role: As Registered Manager you will work closely with the Nursing Manager as well as be part of the Senior Trust Management Team you will report to the Trust Director.Lead the day to day running of exceptional clinical services in accordance with regulatory CQC standards and the James Hopkins Trust’s Vision, Mission and Values.Work closely with our local health and care service providers including with NHS Gloucestershire Integrated Care Board who directly commission our servicesProvide an environment of continuous quality improvementAttend relevant training and cascade as appropriateHave shared responsibility for the role of Infection Control Lead Key Responsibilities and Accountabilities:Strategic Working under the direction of the Trust Director, alongside the Nursing Manager to: Be involved at county level in the development of respite care across all domains.Promote the Trust within the local provision of the Integrated Care Body.Revise and develop policies, procedures, and guidelines pertinent to the safe provision of all clinical services.Deputise for the Trust Director as required. Develop own comprehensive knowledge of the Care Quality Commission legislation as required in the context of charities registration.Work in partnership with the Nursing Manager on the development of the hospice clinical services fostering a collaborative and positive work environment.Monitor the Key Performance Indicators monthly and actions any points as necessary.Work with the Trust Director, as a member of the Trust Senior Management Team, to drive the implementation of our strategy and objectives and contribute to the continuous improvement of our scope and reach of our services for users. Managerial Member of Trust Senior Management Team.Member of any Working Group that is created to achieve development and progression of the Trust.Provide the necessary support, motivation, and professional line management (direct and indirect) to all the Clinical staff to maintain continuous high standards of skilled care and continuous professional development through evidence-based practice.Ensure adequate and appropriate staffing levels on a day-to-day basis.Be involved in the recruitment and selection, training, and development of staff.To take part in the hospice rota provision on a regular basis depending on holding the necessary qualifications.Participate, where required, in local and national initiatives and developments in the hospice care field.Nurture a positive and supportive culture and environment where people feel motivated and supported to achieve the strategic aims. Education and Training Provide guidance and assistance to actively support the use of hospice care initiatives by raising awareness among clinical staff about the needs of clients, their families and carers.Attend internal and external clinical meetings and conferences, where necessary to support the Nursing Manager.Accept and seek supervision and support from line manager on a regular basis and participate in the Trust’s appraisal system.Keep abreast of current research and best practice.Undertake the training needs analysis, ensuring role profiles are up to date, checking compliance and sourcing of external training as identified by services as needed.Monitor and manage training compliance. Research and Audit To ensure clinical practice is evidence based and reflects good practice.To lead in the setting and monitoring of standards to ensure the delivery of evidence based high quality care, recording and reporting findings including corrective action where required.Propose and deliver actions required to improve the quality of the services provided.To lead the clinical governance agenda across the Trust, including ensuring that the Care Quality Commission (CQC) standards of care are met and lead on the collation of evidence for CQC assessment documentation.Oversee the monthly auditing of Clinical Service and implement actions from this. Professional To maintain confidentiality of families, staff, volunteers, and other hospice business at all times in line with GDPR guidelines.Abide by the Trust’s Code of Conduct.To attend network/multidisciplinary team meetings as requested, to represent hospice services and disseminate and cascade information. Management of Resources Practice within the constraints of budgetary limitations and available resources and be flexible as needed to ‘get the job done’.Take responsibility for the provision, security, maintenance, and care of all clinical equipment. Requirements: Level 4/5 care qualificationExperience as a Registered ManagerEducated to degree or equivalent level of experienceProfessional knowledge of CQC requirementGood understanding of clinical governanceSound knowledge of infection controlSound knowledge of auditUK Driving licence This is a fantastic opportunity to join a growing trust that offers an exceptional, personal care.For more information, please call Rhys Jones in the Cheltenham Safehands office. INDPERM ....Read more...
Homelessness Support Worker
About The RoleThe Support Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. To seek to support service users who have experienced homelessness to move into their own homes in a planned and supported way.To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills. Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project.Please note this is a full time role working on a rota basis - generally a week of day shifts, a week of night shifts and working every other weekend. What you will be doing: Providing service users with information on housing options, assist them to make applications for accommodation, advocate on their behalf with housing providers and accompany them to interviews and viewings if appropriateActing as a key-worker to a caseload of residents, enabling them to take ownership of their journey with Salvation Army HomesEnsuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etcCarrying out a strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talentsDeveloping and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies. About the Service:Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives. This role is known internally as Support Worker About The CandidateA Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to: Have experience of or knowledge related to working with homeless peopleHave experience of working with clients to overcome the barriers to effective resettlementProven ability to network with outside agencies and develop partnerships that support effective resettlement.Proven capacity to deal successfully with difficult and complex situationsCapacity to understand individual action plans, personal development programmes and need and risk assessmentBe a confident and capable communicator, not fazed by difficult situationsBe able to build trusting, professional relationships and have a high level of resilience.Take an asset-based approach to empowering people to develop their skills, strengths and talents.Benefits of working as a Support Worker: 26 days annual leave rising to 31 days£100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ serviceAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That’s where you come in.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. ....Read more...
Business Systems Analyst (Sr)
JOB DESCRIPTION Summary - General Purpose of the Job: Provides total support to the users of SAP application system and ancillary software tools, including package installation, configuration, enhancements & process improvements, problem resolution, training and education, report development. The position focuses on a specific functional area(s) of the company, which in this case is Sales, Service and HR. The scope of responsibility is for Tremco North American operations primarily, but can also expand to support our Global Operation. Nurtures and insures the successful use of the application systems tools. Essential Duties and Responsibilities: Provides feedback on the overall direction of the implementation of new SAP modules and new releases of the SAP application software, as well as 3rd party software tools. Provides 2nd level help desk support. Trains and assists users in the use of SAP business application software. Prepares training materials, schedules and conducts application system training as needed. Audience may be other IT staff or end-user staff. Performs cost vs. benefit analysis to determine rational for application system development and enhancements. Acts as liaison to the software vendors and other users of the software. Is actively involved in software and/or functional user groups users. Performs systems analysis, design, configuration and programming tasks related to enhancements, interfaces, data conversion and special reporting requirements, etc. Advises users as to the applicability of various alternatives to meet the specified requirements, such as: SAP baseline functionality & reporting, specialized configuration, extracts to PC-based analysis tools, custom report-writing and report development, complimentary software packages, and or changes to business processes. Designs and assists users in the design and documentation of business processes and procedures, the development of training materials, and the delivery of training, etc. Performs thorough testing of all new and revised system functions and reports, and performs quality assurance reviews of procedural documentation and training materials. May act as a team leader or group leader for projects / tasks established in a given functional area, such as: sales, service management, plant maintenance & HR. Participates in various user group forums to address issue management, to field & manage enhancements requests, and to facilitate the exchange of information and ideas among users in a given functional area of the business operation. Additional Job Functions: (Other Less Critical Job Activities) Project management and administration. Maintains work plans, tracks effort and progress vs. plan for small to medium scale projects and provides appropriate status information regarding projects. Coordination. Coordinates / directs the activities of project teams to accomplish the goals of a project. Team members may be other IT staff, as well as end-user staff. Supervises contract consultants, programmers, and part-time clerical assistance, as needed. Technical. Provides secondary support for the technical hardware and communications platforms used to support application systems: would include log in's, printing, security, etc. Would act as a liaison between end-users and the IT technical group. Other duties may be assigned, as required. Supervisory Responsibilities: This position has no direct reports and has no hiring/firing authority. However, may provide direction and supervision to project team members, consultants, contract programmers and temporary help, as required. Supervision may include work assignment, quality review, training and scheduling. Competencies: Analytical skills, IT technical skills, understanding of business operations, business ethics, problem solving ability, teamwork, leadership, effective communication skills, organizational skills, professionalism, and commitment to quality. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Formal Education Required: College or University degree is preferred. SAP Certification in related discipline or equivalent training would be helpful Practical Work Experience Required: 3-5+ years of leadership experience: manager, supervisor, group lead, etc. 5+ years' experience in a Sales and Service/HR function. 8 - 12 months SAP R/3 implementation experience. 3+ Years SAP Super User in related discipline. Strong customer service skills and orientation. High degree of flexibility in interface with customers / constituents. 2 years' experience in project management skills. Ability to distinguish, learn and accept differences in business and end-user requirements. Ability to learn and expand technical knowledge and interpersonal skills. Highly organized with effective and cycle time sensitive time management and project management skills. Read, write and communicate fluently in English. Note: some of the experiences and time frames may overlap. Special Knowledge and Skill: General knowledge and understanding of business operations. In-depth knowledge of a specific functional area of business operations (manufacturing, finance & accounting, sales & distribution, etc.). In depth knowledge of the SAP application software, including its functions & capabilities, configuration, reporting and support requirements. Proficiency in analysis, design and testing techniques. Good project management skills, including planning, methodologies, time tracking, leadership, etc. Good communication skills. Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Analytical Abilities: Requires a high level of analytical ability and creativity in order to develop effective and cost efficient business solutions, through the deployment of IT. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must be able to read, write and communicate fluently in English. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be highly skilled in the use of personal computers. This includes PC operation, printing, file management, and the ability to use Office 365 functionality , etc. Working knowledge of the following computing platforms: Hana database, Oracle, cloud-based applications Proficiency with various report development tools, SAP Report Writer, SAP Script, other report writers or query tools, etc. Basic understanding of IT communications networks. Certificates, Licenses, Registrations: SAP or other Certifications would be an asset. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to operate a computer and telephone keyboard. Employee will also be required to view a computer screen on a regular basis. (80 - 100%) Sitting at desk or conference table (90 - 100%). Occasional standing at main computer console in data center (0 - 10%). Some travel and overnight travel is required to regional offices and plant locations. (0-50%) Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Works in an office environment with a controlled climate and generally quiet conditions, as well as being able to work remotely consistently and productively (80 - 100%) Exposure to computer screens/monitors. (80 - 100%) Occasional visits to manufacturing plants, including office areas and shop floor. (0 - 10%) Some travel and overnight travel is required to Head Office, Regional Offices and plant locations. (0 - 50%) Some overtime, night work and/or weekend work required, related to project work, problem resolution or major IT upgrades (0-20%). Eye strain could be a problem due to extensive use of computer screens/monitors. Daily lifts up to 30 lbs. Laptop & Files. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. ABOUT US Tremco Construction Products Group (CPG) brings together Tremco Incorporated's Commercial Sealants & Waterproofing and Roofing & Building Maintenance operating divisions; Dryvit Systems, Inc.; Nudura Inc.; Willseal; Weatherproofing Technologies, Inc. and Weatherproofing Technologies Canada, Inc. Structures with Tremco CPG systems are easier to build and maintain, virtually impervious to the elements, and can provide any look desired. Six-sided solutions from Tremco CPG companies deliver demonstrable performance at the lowest possible life-cycle cost, and stop leaks before they happen through ongoing maintenance programs. Building owners gain the peace of mind that comes with industry-leading system warranties - all from a single source platform.Apply for this ad Online! ....Read more...