Key Responsibilities:
Provide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systems
Install, configure, and maintain IT equipment, including computers, mobile devices, and printers
Support the management and deployment of operating systems and application software
Monitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systems
Assist with cyber security tasks and participating in IT security awareness initiatives
Handle data backup and recovery procedures
Create and update technical documentation and user guides
Deliver excellent customer service both in-person and remotely
Collaborate with IT colleagues and other departments to solve problems and improve services
Required Skills & Qualities
Strong interest in technology and IT support
Excellent problem-solving skills and attention to detail
Willingness to learn and adapt to new technologies
Ability to work independently and as part of a team
Organisational skills and ability to prioritise workload
Effective verbal and written communication skills
Desirable (not essential)
Basic knowledge of Windows
Understanding of basic networking principles
Familiarity with Microsoft Office suite
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information communications technician qualification
Training Outcome:
Career progression opportunities
Possibility to secure a full-time position after successful completion of apprenticeship
Employer Description:Mathias & Sons is a 4th generation, fast growing, family run business. We currently employ 50 staff, and supply all forms of branded clothing including uniform, workwear and PPE. Our key pillars are Innovation, Sustainability & We have a large customer base, both locally and nationally, including several high-profile blue-chip clients inc SKY, Virgin Media & Heineken.
Working in a small business will give a unique opportunity to be involved in a wide range of activities beyond IT hardware, including software development and data. Mathias’ IT department is run by one person who has been with the business for over 20 years, and has incredible knowledge and experience of hardware, software development and our business. We want to impart this knowledge and experience on to the correct candidate, to enable the IT department to drive automations and efficiency gains over the coming years. They will get an incredible opportunity to learn a wide array of subject matters from someone vastly experienced and be part of a the organisation long after the completion of the apprenticeship.Working Hours :Monday - Friday between 9:00am - 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Hardware and software,Hard-working,Motivated,Microsoft....Read more...
An opportunity has arisen for a Fire Alarm Designer / Estimator to join a reputable and growing organisation providing bespoke fire and security solutions throughout the South East.
As a Fire Alarm Designer / Estimator, you will be preparing detailed system designs and cost estimates for bespoke fire alarm installations, supporting both pre-sales and delivery teams.
This full-time role offers salary range of £40,000 - £50,000 and benefits.
You will be responsible for:
? Interpreting client requirements, site data, and tender documentation to develop accurate design proposals.
? Designing a variety of systems including fire alarms, aspirating systems, PAVA, and accessible alarm systems.
? Conducting site surveys to support technical planning.
? Producing bills of materials, labour estimations and project scheduling.
? Collaborating with suppliers to ensure competitive and up-to-date component pricing.
? Supporting the sales team with technical insights and attending client discussions as needed
? Coordinating with project teams to ensure smooth transition from design to implementation..
What we are looking for:
? Previously worked as a Fire Alarm Design Estimator, Fire Alarm Systems Estimator, Fire Alarm Design Engineer, Fire Alarm Estimator, Security Systems Design Estimator, Fire Protection Estimator, Fire Sprinkler Estimator, Fire System Estimator, Fire Protection Contract Estimator, Fire Protection Sales Estimator, Lead Estimator - Fire Systems, Fire Suppression Estimator, Alarm & Detection Estimator, Fire Protection Engineering Estimator, Fire & Security Systems Designer or in a similar role.
? Experience working in the fire industry.
? Understanding of fire detection alarm systems.
? Skilled in key standards and regulations including BS 5839 and BAFE
? Comfortable using Microsoft Office and general IT systems
? Knowledge of CAD software would be beneficial, training will be provided if necessary.
? Ideally hold a CSCS card.
? ....Read more...
Embedded Software Consultant – Defence – Cambridge
A growing and technologically intriguing Defence company, based in Cambridge, is seeking experienced Embedded Software Consultants or Engineers to assist in the development of newly invented technologies that will enhance the defence and safety of the UK.
Your Embedded Software experience should be specifically in Embedded C. Ideally, you will have experience in the Defence sector; however, we are open to candidates from other complex sectors. It will be essential that you could obtain security clearance.
Knowledge of prototyping, using C, C++, MATLAB, or another software language will be highly advantageous.
It is expected that you hold a degree in a software or electronics field, or another field that would have led you into an Embedded Software Engineer role.
We are open to candidates at various levels of experience, ranging from those with a year or two of industry experience to more senior roles. The level of responsibility will depend on your level of experience and skills.
You will be working in a multi-discipline division, including mechanical engineers, software engineers, electronics engineers, physicists, and other industry professionals with whom you will be collaborate and learn from.
Due to the expansion of this team, it is an exciting time to join and will result in career growth and opportunities that arise from the company’s natural growth.
If you want to work on complex, industry-defining technologies while being offered an excellent starting salary, salary reviews, bonus, a pension, free lunches, and other outstanding benefits, I recommend submitting an application now to avoid missing out.
For more general information, please feel free to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialists Newton Colmore, on 0121 268 2240 or make an application and one of our team at Newton Colmore will contact you. Please note we will not be able to discuss the role specifics until we have a copy of your CV.....Read more...
Holt Executive are partnered with a leading design and manufacturing business with a cutting-edge product range that aids specific customer requirements, servicing a variety of markets across the globe including the Defence and Surveillance industries.
They require a Field Service Engineer to provide field support to customers worldwide ensuring the stable operation of hardware & software products. This will involve installing, configuring, maintaining, supporting, and optimizing all products and systems, which includes fire control systems, Naval electro-optical surveillance systems and land/vehicle surveillance systems.
Key Responsibilities for the Field Service Engineer:
- Offsite repairs to products and systems, and installation of new products at customer sites.
- After sales support and servicing to customers.
- Generating post site visit reports to include any recommendations and/or future actions.
- Strip-down / survey, repair, and test allocated customer repair returns.
- Testing and evaluating potential new equipment, sensors/cameras etc.
- Preparation of risk assessments and SSOWs for installation/commissioning activities.
- Lead (as required) in-house Factory Acceptance Testing (FATs) and other customer activities.
Key Skills & Experience for the Field Service Engineer:
- Experience of complex systems maintenance with electrical and mechanical assembly tools.
- Electronics knowledge, including microcontrollers, with an understanding of basic control theory.
- Competent mechanical and electro-mechanical skills and understanding.
- A strong understanding and proficiency with electrical, mechanical, PC architecture, and software skills including problem diagnosis, software loading and updates.
- Comfortable working in exposed or adverse conditions at land and sea, including working at heights and with large heavy equipment.
- Must be willing to travel worldwide at sometimes short notice, working extended hours as necessary (company compensation policy applies).
- Clean driving licence with class C1 is desirable for driving company test vehicle.
Company Benefits:
- 37.5 hour working week. Company Compensation Policy applies to overtime hours.
- Lunchtime finishes on a Friday.
- 28 days annual leave plus bank holidays.
- Christmas closure.
- Group pension plan matched contributions up to 5%.
- Income protection scheme and Employee Assistance Programme.
- Employee Help@Hand service gives you and your family access to 4 key services including remote GP service, second opinion, mental health pathway service and physiotherapy consultations.
- Life assurance policy, including bereavement counselling and probate helpline.
- Company shares incentive plan and save-as-you-earn scheme.
- Group electric vehicle salary sacrifice scheme.
Security Clearance Requirements:
Due to the nature of the business, applicants need to be able to obtain UK Security Clearance as a mandated requirement. Therefore, if successful, you will need to provide proof of identity, employment history and right to work in the UK, along with proof of UK residency for at least five years.
If your skills and experience match this Field Service Engineer opportunity, we encourage you to apply now!....Read more...
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation.
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure.
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users.
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance.
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability.
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference.
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed.
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency.
Training:To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:One of the world's largest & most established golf travel companies, Golfbreaks was formed in 1998. Now, from offices in the UK, US and Denmark, they organise golf breaks, holidays and tournament experiences for more than 200,000 golfers, at over 2,000 resorts and golf courses worldwide, annually.
As the Official Golf Tourism Operator of the PGA TOUR with over 24 years of experience, Golfbreaks are The Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Head of IT - Stuttgart (Hybrid) | €50,000–70,000I'm working with an established and dynamic project management and event agency, seeking an experienced IT professional to step into a leadership position. This is a unique opportunity to manage the internal IT infrastructure and processes for a company with a diverse client portfolio, with a critical focus on information security. Perks & Benefits:
Salary: €50,000–70,000 per yearFlexibility: Hybrid work model with a mix of home office and in-office presence in Stuttgart (e.g., one week per month)Career Growth: This is an excellent opportunity for a motivated individual to step into a leadership role, with support and workshops to develop management skillsImpact: A chance to drive significant improvements in a company's core IT and security processes
Your Experience:
Proven experience with Information Security Management Systems (ISMS)Experience with TISAX is highly desirable. If you don't have it, you must have a strong willingness and ability to learn it quicklyNative speaker or at least B2 level proficiency in German is requiredStrong analytical skills with a focus on process optimizationExperience with Microsoft software tools is a plus
Your Responsibilities:
Analyzing and improving current IT processes, particularly using Microsoft tools, to increase efficiency.Managing the company's Information Security Management System (ISMS) and ensuring compliance with TISAX.Working with an outsourced IT company and an internal IT Admin to achieve IT goals.
If you’re interested, please get in touch with Clay at COREcruitment. clay@corecruitment.com....Read more...
Avonreach Academy Trust are seeking an ICT Apprentice to join their team, based at Pershore High School. This role will also support other schools on an ad-hoc basis. The succesful apprentice will develop a range of skills under the guidance of their expereinced in house team of specialists.
The main responsibilities of the role will include but are not limited to:
Provide first-line IT support to staff and students, resolving hardware and software issues.
Assist in the setup, maintenance, and troubleshooting of IT equipment including computers, printers, and interactive whiteboards.
Support the management of user accounts, passwords, and access permissions.
Help maintain the school’s network infrastructure, ensuring connectivity and security.
Install and update software applications across devices in line with licensing agreements.
Log and track IT support requests using the Trust’s helpdesk system.
Assist with the maintenance of inventory records for IT equipment and software.
Contribute to the development and implementation of digital learning tools and platforms.
Support the IT team in delivering training or guidance to staff and students on using technology effectively and safely.
Training:Information Communications Technician Level 3 Apprenticeship Standard:
The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. If required, you will complete Functional Skills training in English and maths prior to the End-Point Assessment.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification.
Knowledge Areas Include:
Hardware and Networking
Software and Security
ICT AdministrationTraining Outcome:Potential to progress or full-time employment and progress on to the Digital Technology Solutions Professional Level 6 (Integrated Degree) ProgrammeEmployer Description:Avonreach Academy Trust strives to build, through considered and controlled growth, a family of schools that use effective collaboration to ensure ambitious outcomes are achieved for all our pupils, allowing them to reach their full potential and become positive, confident and active members of tomorrow’s global society.
The MAT is a family of schools working collaboratively, and forging links with parents and the community, to encourage and promote respect, responsibility and a life-long love of learning within caring, compassionate and stimulating environments.
By inspiring our pupils through an engaging and exciting curriculum they will be well prepared for all stages of their education, from age 2 through to 19, achieving their full potential to become positive, confident and active members of the local community and global society.Working Hours :Monday-FridaySkills: IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Security Cleared Firmware Engineer – DSP Engineer - Cambridge – Spin-Out Company
A new Spin-Out company, based in Cambridge, providing product development for Security Cleared sectors, is currently looking for an experienced Firmware Engineer or DSP Engineer to work on a wide range of new technologies.
You will be working on a range of new technology inventions, providing expert approaches to Firmware Engineering and DSP Engineering applications. Due to the varied nature of the work, we ideally seek someone with knowledge of FPGA, DSP design and engineering, DSP Modelling, and design using embedded systems. Not all of these areas are required, but having experience in as many as possible in your past roles as a Firmware Engineer or DSP Engineer would be advantageous.
Specific experience working on high-speed electronic systems would be ideal but is not essential.
If you have previously worked in a security-cleared environment, it would be fantastic, although not essential as they are open to candidates from different sectors. However, you must be able to obtain security clearance. This usually means being a British Citizen or residing in the UK for five years in continuous employment. If you already hold security clearance from another source, this would be acceptable.
You are going to work on some extremely interesting projects that will help you continually develop your career. Apart from this, you will receive an excellent starting salary and a benefits package in line with the parent company, along with continuous career training for future progression.
We are looking for someone to start as soon as possible, so if you are interested, we recommend making an application now to avoid missing out. However, we understand you may have a long notice period, which can be normal in this sector.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on 0121 268 2240, or submit an application, and one of our team members at Newton Colmore will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Data Science, Healthcare Communications, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
Full Stack Engineer – Chur, Switzerland
(Tech stack: Full Stack Engineer, C#, .NET Core, Vue.js, WPF, MS SQL, HTML, CSS, TypeScript, Tailwind, GitLab, Swagger, DevOps, CI/CD, Docker, GraphQL, REST APIs, gRPC, Agile, Software Architecture, Cybersecurity, Secure Coding, IoT, GUI Design, System Testing; Full Stack Engineer)
Located near Chur in the heart of Graubünden, our client is driving innovation at the intersection of precision engineering, intelligent automation, and secure infrastructure systems. Whether it’s revolutionising high-accuracy liquid handling in life sciences or developing mission-critical access solutions in the security space, their software powers next-generation technology trusted in laboratories, hospitals, and protected facilities across the globe. Combining Swiss-made quality with modern cloud, IoT, and embedded tech, they are scaling fast and hiring exceptional talent to help shape the future.
As part of their continued growth, they are seeking a Full-Stack .NET Software Engineer to build robust, secure, and user-friendly applications for high-impact use cases. You’ll join a talented, cross-functional team working on both client- and server-side components of distributed systems in a modern Agile environment.
Our client is looking for passionate Full-Stack .NET Software Engineer candidates with experience in some or all of the following (full training will be provided to fill any gaps in your skill set): C#, .NET Core, Vue.js, WPF, MS SQL, HTML, CSS, TypeScript, Tailwind, GitLab, Swagger, DevOps, CI/CD, Docker, GraphQL, REST APIs, gRPC, Agile, Software Architecture, Cybersecurity, Secure Coding, IoT, GUI Design, System Testing.
All Full Stack .NET Software Engineer positions come with the following benefits:
Flexible working hours.
Early finish Fridays.
Free gym membership.
Optional training into engineering concepts.
Free lunch ordered in every week.
Unlimited barista coffee.
Location: Chur, Switzerland/ HybridWorking
Salary: CHF 110’000 – CHF 130’000 + Bonus + Benefits
Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
NOIRSWITZERLANDREC
NOIREUROPEREC
NC/CS/CHUR110130....Read more...
Assist in installing, maintaining, and troubleshooting ICT systems, hardware, and peripherals (e.g. laptops, PCs, printers, and audio-visual equipment).
Monitor and respond to IT support requests via the ticketing system (e.g. Zendesk), prioritising tasks for timely resolution.
Support software installations, upgrades, and deployments across trust sites.
Assist in maintaining data security, including network security and antivirus measures
Identify and resolve common software and hardware issues.
Monitor system backups and assist with disaster recovery processes.
Gain experience managing Active Directory, user accounts, and permissions.
Training:As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment.
You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or in-person.
Throughout your time as an IT Support Technician apprentice, you will develop a mix of hard and soft skills. You will gain expertise in configuring networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service.Training Outcome:This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective IT Support Technician.Employer Description:Excellence for all
Welcome to Carlton Academy Trust
Adrian KneeshawCEO
Carlton Academy Trust is a Bradford-based Trust established in 2019, inspired by the remarkable transformation of its founding school, Carlton Bolling. Once known for its tough reputation and labelled ‘The Most Broken School in the Country’, the school was placed in Special Measures in 2014. Remarkably, by by 2017, the school had achieved an ‘Outstanding’ OFSTED rating, earned the World Class Schools Quality Mark in 2018, and was named ‘Secondary School of the Year’ at the 2019 Pearson National Teaching Awards.Working Hours :Monday – Thursday 8.00am – 4.00pmSkills: Communication skills,IT skills,Customer care skills....Read more...
Provide first-line technical support via phone, email, and in person.
Assist with diagnosing and resolving hardware, software, and network issues.
Set up and configure new equipment including PCs, laptops, and mobile devices.
Support users with password resets, software installations, and system access.
Maintain accurate documentation of support requests using the helpdesk ticketing system.
Help with routine maintenance tasks such as updates, patching, and backups.
Assist with onboarding and off-boarding processes for staff.
Support IT projects, including upgrades and equipment rollouts.
Follow company policies and procedures related to IT security and data protection.
Training:
You will work towards a Level 3 IT Support Technician Apprenticeship (or equivalent), combining on-the-job training with classroom or online learning.
Support will be provided for both your academic and professional development.
Training Outcome:
Upon successful completion of the apprenticeship, there will be potential career progression opportunities within the organisation.
Employer Description:The UK Column is an independent news organisation founded in 2006 by Brian Gerrish, our co-editor. Established with no financial backing or external investment, the UK Column remains completely independent of any advertisers, foundations and political parties. All of our funding comes from our viewers, listeners and readers who support us through memberships and donations.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Computer Hardware & Software,Time Management....Read more...
Fire & Security Operations Manager - Glasgow - Salary up to £43,000 plus company vehicle A new opportunity to join a leading provider of integrated fire and security solutions, specialising in the design, installation, and maintenance of advanced fire and security technologies across the UK and Republic of Ireland. Recognised as a multi-award-winning organisation, and known for our commitment to innovation, customer service, and excellence in compliance and quality. About the Role This opportunity is ideal for a highly organised professional with strong leadership capabilities and the confidence to manage multiple concurrent projects. You will bring at least five years’ experience in the electronic fire and security sector, with in-depth knowledge of high-end systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Door Entry, and Rapid Deployment Systems. Key ResponsibilitiesManage multiple installation projects ranging from £5k to £200k in value.Oversee the entire project lifecycle: estimating, engineering solutions, procurement, resourcing, and delivery.Ensure projects are delivered on time, within budget, and to a high standard.Identify and manage variations to project specifications in line with client expectations.Implement risk management strategies to mitigate project risks.Lead and support a team of field engineers, providing technical guidance where required.Drive improvements in operational systems, processes, and best practices.Supervise installation, servicing, and fault resolution activities.Skills & ExperienceProven track record in a Senior Engineer or Engineering Manager role within the fire and security industry.Strong technical expertise in fire alarms, intruder alarms, CCTV, and access control systems.Demonstrated experience in leading engineering teams and managing subcontractors.Ability to manage projects from design through to handover to maintenance.Experience with high-end residential, retail, and commercial projects.Strong client relationship skills and excellent communication abilities.In-depth understanding of industry standards and compliance regulations (e.g. BAFE, SSAIB).Proficiency with Microsoft Office, Excel, and project management software tools.Full UK driving licence Company Benefits:Company pension schemeCycle to work schemeHealth & wellbeing programmeTraining and development opportunitiesElectric company vehicle with low tax band....Read more...
Provide support for both internal and external users, responding to enquires and resolving technical issues
Provide technical support and assistance on internal infrastructure, you and your peers
Collaborate with your colleagues to resolve a range of SOC generated alerts
Assist in the configuration, development life cycle, and maintenance of approved internal software
Troubleshoot and help avoid downtime on both the internal network, and internal website
Document IT processes, procedures, and troubleshooting guides to help maintain an efficient team and an organised company
Participate in projects by contributing to the planning, testing, and implementation phases
Stay up to date on the latest Cyber Security and Information Technology news and trends to enhance technical capability for both
Training:Why choose our Cyber Security Engineer Level 4 apprenticeship? The Cyber Security Engineer apprentice can help to design, build and test secure networks, security products or systems to help protect your organisation against cyber threats. QA is a market leader in cyber security training, with a state-of-the-art immersive cyber gamified learning, giving apprentices a hands-on learning experience in simulating a real cyber threat. QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world. QA’s Cyber Security Engineer Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Tools and technologies learned: Apprentices will learn to use Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS. Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:At Ignition Technology, we believe in the power of the channel to enable and secure business transformation. We enable our partners to architect solutions that better protect their customers and help them navigate the future of cybersecurity through our people, our knowledge and our solutions and services.
By discovering innovative, emerging cybersecurity solutions, we help them de-risk their business, create value and maintain relevance with their customers whilst delivering peace of mind.Working Hours :Monday to Friday, 8:30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail....Read more...
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation.
System health monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure.
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users.
Hardware and software tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance.
Business continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability.
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference.
Project work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed.
Training and user guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving their day-to-day.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:The possibility of full-time employment.Employer Description:With over 25 years’ experience, Golfbreaks are the world’s number 1 rated golf tour operator with over 90,000 5-star reviews. We are renowned for delivering outstanding choice, value and service, whilst providing the reassurance and security of booking with a fully bonded travel company (both ABTOT and ATOL in the UK).
We have 150+ staff based at our head office in Windsor, Berkshire – we also have offices in Charleston, South Carolina and Copenhagen, Denmark, from which our North American and Scandinavian operations are run.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Team working....Read more...
Update and maintain company databases with accurate information.
Use supplier systems to input and manage customer data.Operate remote servicing software for customers’ alarm systems and distribute service reports.
Handle incoming and outgoing correspondence via post and email.
Provide front-line support by answering calls, directing enquiries, and liaising with staff across departments and management levels.
Assist with the planning, organisation, and execution of projects.
Build and maintain positive, professional relationships with customers and colleagues.
Identify and help resolve issues related to office processes and communications.
Recommend and implement improvements to enhance administrative efficiency.
Use Microsoft Office applications, including Word and Excel, to support day-to-day tasks.
Take on additional administrative duties as required, demonstrating flexibility and a team-oriented approach.
Training Outcome:There may be an opportunity for a full-time role after successful completion of this apprenticeship.Employer Description:After years of professional security experience, we founded The On Call Group to help business owners and teams make their operations more streamlined whilst giving access to a large network of security consultants and technical system engineers all over the UK.Working Hours :Monday-Friday between 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
As the first point of contact for all Golfbreaks Back Office and Contact Centre staff, the IT Desktop Support Technician plays a vital role in assisting colleagues with software and hardware issues or queries. This includes ensuring that all support calls are answered promptly, accurately logged, and managed efficiently, delivering immediate resolutions where possible and escalating more complex issues to other team members or third-party vendors when appropriate. The ideal candidate will possess strong communication skills, a methodical approach to problem solving, and the ability to make decisive, well-informed decisions. A talent for finding and implementing effective solutions is essential. This position operates in a dynamic, fast-paced environment, where each day brings new challenges. A tenacious attitude, eagerness to learn, and the ability to adapt quickly will be key assets. The role also demands exceptional attention to detail, organisational and prioritisation skills, and a collaborative team mindset. Being customer-focused, solution-oriented, and open to change is highly desirable.
What you will be doing:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Documentation: Produce and maintain clear, accurate documentation of IT systems, processes, and workarounds for both end-user guidance and internal IT reference
Project Work: Support the development of existing systems or implementation of new technologies by contributing to assigned project tasks as needed
Training and User Guidance: Provide ad-hoc advice and informal training to end users to enhance their understanding and effective use of available technologies, improving day-to-day efficiency
What we are looking for:
Excellent verbal and written communication skills
Strong attention to detail
Patient and methodical approach when resolving user issues
Self-motivated, with a collaborative team-oriented mindset
Consistently positive attitude towards all aspects of the role
Naturally tech-savvy and an enthusiastic problem solver
Excellent time management and the ability to prioritise tasks effectively
Eagerness to explore and work with new and emerging technologies
Training:
ICT (Information Communications Technician) Level 3 Apprenticeship Standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 IT qualifications
Training Outcome:Tech and digital professionals earn an average salary of £52,500 per year, so this apprenticeship could be the start of a very promising and profitable career.Employer Description:One of the world's largest & most established golf travel companies.
Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. Now, from offices in the UK, US and Denmark, we organise golf breaks, holidays and tournament experiences at over 2,000 resorts and golf courses in the UK, Europe, and further afield.
As the world's #1 rated golf tour operator with over 25 years’ experience sending more than 3.5 million golfers away, we are the Golf Travel Experts, known for delivering outstanding choice, value and service, with the reassurance and security of booking with a fully bonded travel company (ATOL and ABTOT in the UK).Working Hours :Monday - Friday (9:00am - 5:30pm)
Shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Passion for ICT,Motivated,Hardware and software,Hard-working,Troubleshooting....Read more...
Machine Learning Engineer – Defence Sector – Cambridge
A growing organisation within the Defence Sector, based in Cambridge, is currently seeking a skilled Machine Learning Engineer or Artificial Intelligence Engineer to contribute to the ongoing development of defence, security, and intelligence technologies.
This is an expanding organisation offering intriguing career development opportunities based on success. You will work on a variety of projects, ranging from small individual initiatives to large ongoing projects, where you will collaborate with mechanical engineers, electronics engineers, inventors, scientists, and other industry experts.
Given that you will be working on cutting-edge technologies with potential applications in corporate and national security measures, the ability to obtain security clearance is necessary.
Ideally, you will have experience in Machine Learning or Artificial Intelligence projects spanning several years. While experience in the defence sector would be highly advantageous, it is not a strict requirement.
What makes this organisation truly fascinating is its structure, which enables you to tackle some of the world's most intriguing problems without the bureaucratic hurdles often encountered in larger organisations.
It is expected that you hold a degree that has prepared you for a role in Machine Learning or Artificial Intelligence.
In addition to working on highly challenging and captivating projects, you will receive a competitive salary, bonuses, pension benefits, complimentary meals, health insurance, ongoing skills training, and other outstanding perks.
If you seek daily challenges and the opportunity to work on projects at the forefront of the ML/AI field, we encourage you to apply now, as we anticipate significant interest in this role.
For more information, please do not hesitate to call Andrew Welsh, Director of Medical Devices Recruitment and Scientific Recruitment Specialist at Newton Colmore, on 0121 268 2240, or submit an application, and a member of our Newton Colmore team will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Scientific Software, Robotics, Data Science, Healthcare Communications, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
We're offering an exciting opportunity for a skilled and motivated Dental Technician / Dental Lab Manager to join a modern, forward-thinking dental clinic in Stockport. You'll be working in a fully digital lab environment with cutting-edge technology, focusing on full-arch implant restorations and crown & bridge work.
This full-time role has salary range of £30,000 - £60,000 and benefits. Candidates must have strong digital skills and experience using CAD/CAM design software, ideally Exocad or similar.
Key Responsibilities:
? Design and manufacture dental restorations using Exocad and CAD/CAM systems
? Produce All-On-X full arch implant and crown & bridge solutions.
? Operate advanced dental milling machines and 3D printers.
? Collaborate closely with clinicians and other dental professionals.
? Maintain high standards in digital dental production and lab operations.
Requirements:
? Previously worked as a Dental Technician, Dental Technologist, Lab Technician, Laboratory Technician or in a similar role.
? GDC registered Dental Technician or Dental Lab Manager.
? 3-4 years of experience in a dental lab environment.
? Minimum 2 years of CAD/CAM and digital workflow experience.
? Experience using CAD/CAM design software, ideally Exocad or similar.
? Right to work in the UK.
What's on Offer:
? Competitive salary: £30,000 - £60,000 depending on experience
? Company pension
? Free on-site parking
? Career development and long-term progression in a growing digital lab
? Job security and training opportunities
? All-expenses-paid visit to Bulgaria as part of the hiring process
Apply now for this outstanding Dental Technician opportunity to advance your career in a supportive and innovative digital lab environment.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relati....Read more...
Control and Systems Technician
Location: Maidstone Outskirts
Contract Type: Permanent
Salary: £Neg + Benefits (Not disclosed at client request)
- Join a global leader that places the circular economy at the core of its business
- Contribute to plant improvements and software modifications in an autonomous environment
- Competitive salary and comprehensive benefits package including 6% employer pension contribution
- Engage with cutting-edge systems such as DCS, QCS, WIS, WBS, Winder Control, and Reel Handling
- Our client is seeking a skilled Control and Systems Technician to join their team in Maidstone.
Position Overview
As a Control and Systems Technician, you will play a crucial role in ensuring the reliable functionality of specialist software and associated hardware. Your expertise will be instrumental in maintaining and improving systems such as DCS, QCS, WIS, WBS, Winder Control, and Reel Handling. This position offers the opportunity to actively contribute to plant enhancements and software modifications while working in an autonomous environment that values innovation.
Responsibilities
- Provide diagnostic and fault-finding capabilities for specialist software and associated hardware
- Actively engage in plant improvements and software modifications
- Interact with IT systems for smooth communication and data exchange
- Use SAP PM for documentation, routine scheduling, and spare parts identification
- Maintain and update engineering standards for PLC and control systems
- Manage site security and access systems
- Perform calibration of load cells and maintain Process Information (PI) electronic systems
- Undertake improvement projects and support the System Controls Engineer
- Participate in an E&I call-in rota
Requirements
- High skill level in diagnostic and fault-finding capabilities for specialist plant software and hardware
- Familiarity with SAP PM and some knowledge of SAP MM
- Competence in site radiation and familiarity with Gas engine and anaerobic digester control systems
- Ability to maintain and develop skills in line with changing technology
Company Overview
Our client is known for their commitment to sustainability and the circular economy. As part of a larger group operating in 40 countries, they offer a wide range of innovative packaging solutions. The company fosters an open environment where innovative ideas are readily received and responses are rapid, allowing for the autonomy of a smaller business while benefiting from the resources of a global leader.
Benefits
- Competitive salary
- Alongside an attractive compensation and benefits package, you'll be immersed in an environment that values innovation, sustainability, and the circular economy. Our client offers the opportunity to work with cutting-edge technologies and contribute to the development of efficient and scalable solutions.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
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An opportunity has arisen for a Fire Alarm Designer / Estimator to join a reputable and growing organisation providing bespoke fire and security solutions throughout the South East.
As a Fire Alarm Designer / Estimator, you will be preparing detailed system designs and cost estimates for bespoke fire alarm installations, supporting both pre-sales and delivery teams.
This full-time role offers salary range of £40,000 - £50,000 and benefits.
You will be responsible for:
* Interpreting client requirements, site data, and tender documentation to develop accurate design proposals.
* Designing a variety of systems including fire alarms, aspirating systems, PAVA, and accessible alarm systems.
* Conducting site surveys to support technical planning.
* Producing bills of materials, labour estimations and project scheduling.
* Collaborating with suppliers to ensure competitive and up-to-date component pricing.
* Supporting the sales team with technical insights and attending client discussions as needed
* Coordinating with project teams to ensure smooth transition from design to implementation..
What we are looking for:
* Previously worked as a Fire Alarm Design Estimator, Fire Alarm Systems Estimator, Fire Alarm Design Engineer, Fire Alarm Estimator, Security Systems Design Estimator, Fire Protection Estimator, Fire Sprinkler Estimator, Fire System Estimator, Fire Protection Contract Estimator, Fire Protection Sales Estimator, Lead Estimator - Fire Systems, Fire Suppression Estimator, Alarm & Detection Estimator, Fire Protection Engineering Estimator, Fire & Security Systems Designer or in a similar role.
* Experience working in the fire industry.
* Understanding of fire detection alarm systems.
* Skilled in key standards and regulations including BS 5839 and BAFE
* Comfortable using Microsoft Office and general IT systems
* Knowledge of CAD software would be beneficial, training will be provided if necessary.
* Ideally hold a CSCS card.
* Strong organisational skills and attention to technical detail
What's on offer:
* Competitive salary
* Company vehicle
* Pension scheme
* Free on-site parking
* Paid holiday entitlement
* Supportive team environment with regular company events
* Opportunities for continued training and professional development
Apply now for this opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Configuration, maintenance, security and support of Squarcle’s IT eco-system (hardware, software, networks).
Configuration, maintenance, security, and support of Squarcle’s Microsoft Office365 footprint, including Office apps (Word, Excel, PowerPoint) and email (Outlook).
Configuration, maintenance, security, and support of Squarcle’s network provision including router configuration, VPN license allocation, physical office, and remote connectivity.
Configuration, maintenance, security, and support of Squarcle’s hardware provision including build, support, and fault diagnosis of colleague laptops and other peripherals (e.g., printers, monitors).
Providing support, input, and advice for client projects where the proposed solution leverages Azure (or other clouds) infrastructure to ensure technical project deliverables are robust, secure, and fit for purpose.
Working with the IT Manager to identify areas for improvement of Squarcle’s internal IT provision.
Supporting the IT Manager through accreditation cycles (e.g., Cyber Essentials, CE+, DART, ISO standards).
Communicating and collaborating across the business to fully understand evolving requirements for internal and project IT provision.
Contribute to continual service improvement initiatives.
Support the configuration and sustainment of companies Dev Sec Ops Azure domains.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Squarcle is a growing strategy and operations consultancy dedicated to driving the performance of our clients. We are people orientated and pride ourselves on our people-first culture. Unlike many consultancies, Squarcle is as equally dedicated to delivery as it is to design.
The Technology department is led by the Head of Technology Services (HoT) and provides technology strategy and operational advice and analysis. Our clients most frequently operate within a fast-moving global environment in the Defence sector. Teams are made up of subject matter experts that work to a manager to deliver client and internal Squarcle mandates. Whether together or independently, onsite, or remotely team members will work with clients on their most complex and exciting technology challenges.
Squarcle is committed to equality and diversity and our aim is to build a diverse, dedicated, and high-performing team of subject matter experts to help our clients achieve supply chain and operational excellence.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Team working....Read more...
A leading high-technology electronics products business, serving global markets and renowned for delivering cutting-edge, complex solutions, is seeking an Engineering Director. Based in Cambridgeshire, this fast-paced organisation has a strong focus on innovation, quality, and customer satisfaction.
In this pivotal role, you will be responsible for the design, development, and delivery of the company’s product roadmap, meeting agreed timescales, budgets, and specifications. You will lead a large, multi-disciplined engineering team spanning electronics hardware, software, manufacturing engineering, test & integration, and project management. Working closely with the CTO, Product Management, and Operations, you will deliver advanced products to market while driving continuous improvement in both cost and performance.
Key Requirements
Proven leadership in a senior engineering role, managing 100+ engineers across the full product lifecycle, including experience with electronics-based products.
Strong technical background in electronics and/or software, ideally with exposure to IoT or wireless technologies.
Commercially astute with experience delivering high-value technology contracts to tight deadlines.
Track record in change management, innovation, and process improvement.
Exceptional people leadership skills — able to inspire, mentor, and address underperformance effectively.
Experience in strategic planning, technology roadmaps, and outsourcing non-core R&D activities.
Strong communication and stakeholder engagement skills, including work with security-sensitive organisations.
You will be comfortable in a high-profile, board-facing position, reporting to the COO and leading through an empowered senior team. This role requires credibility, gravitas, and the ability to influence at the highest level.
The Offer
Excellent salary and benefits package.
Genuine career growth opportunities in a world-class technology environment.
Office-based role in Cambridgeshire (hybrid/remote not considered).
For a confidential discussion about the Engineering Director role, please send your CV to Adam Walker, Retained Consultant, at awalker@redlinexecutive.Com.....Read more...
About the Company:
Our client is a leading eCommerce software provider based in Leicester (20 20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.
About the Role:
As a Digital Support Technician Apprentice, you will join a dynamic and supportive team, being the first line of support when a customer has a question.
Your key responsibilities will include:
Efficiently responding to inquiries via live chat
Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process
Escalating complex issues to senior team members (product specialists) and developers by logging support tickets
Creating accurate instant set-ups via live chat, sharing articles and creating snippets
Enhancing our support centres by identifying when articles need updating and reporting back to your lead
What We’re Looking For:
GCSE Grade C/4 or above in maths & English (or equivalent)
Please note: an IT-related qualification higher than Level 2 (Level 3 or 4, degree, masters etc) will make you ineligible for the apprenticeship, as you will be overqualified
We want to hear from you if you’ll bring:
Effective Communication: You're skilled at expressing yourself clearly, both in writing and speaking, across various platforms.
Multitasking Ability: You can handle multiple tasks efficiently, ensuring all are completed successfully
Logical and Quick Thinking: You approach problems with clear reasoning and can think on your feet to find solutions
Customer Experience Passion: You're enthusiastic about enhancing the experience for our customers, always aiming to exceed their expectations
Self-Motivation and Team Spirit: You're eager to learn, driven to achieve your best, and thrive when collaborating with others
Why Join Us?
Customers at the heart: We make our customers the stars of our show and help them thrive. When they grow, so do we. We obsess over their needs so we can dream big on their behalf
Purposeful progress: We harness our ingenuity to keep levelling up and growing stronger. We take initiative, think boldly, and don’t settle for the status quo. Every risk teaches us something new
Endless innovation: We take action, refine our work, and drive meaningful growth for each other and our customers. Humble in our pursuit, we continuously seek to improve
Always open: With transparency, we simplify the complex, collaborate globally and empower everyone
We believe openness in our communication with customers, partners, and team members is essential for building strong relationships
Private medical insurance
Training:Training & Development:
You will complete a Level 3 Digital Support Technician Apprenticeship, covering:
Operate digital information systems
Digital architecture (physical storage vs cloud, the role of operating systems and servers)
Maintaining end-user systems (software, hardware and operating systems)
Information security principles
System security
Account management (optional)
Managing & analysing data
Digital marketing
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT.Training Outcome:
This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful career in IT
Employer Description:Our client is a leading eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps.Working Hours :Monday - Friday, a variation of standard office hours. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience....Read more...
Raise, respond, and complete allocated IT tickets raised within the Service Management system, which can include:
Providing one-to-one assistance to both students and staff in the use of computer hardware and software, both provided by GBS and the students, including submission of work.
Providing technical support in moving and setting up Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems, installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Working with team members to troubleshoot both complex and routine computer issues.
Performing one-on-one computer training on technology when necessary with both students and staff.
Providing support with password reset issues for both students and staff.
Follow best practice guidelines in ensuring security and privacy of networks and computer systems.
Ensure the maintenance of records/logs of loan equipment, repairs and fixes and maintenance schedules.
Provide orientation and guidance to users on how to operate new software and computer equipment.
Providing general administration support such as printing, filing, processing and collating information as required by the IT department.
Providing support to both students and staff and being the first point of contact for error reporting, raising tickets as required.
Training:Information communications technician (Level 3).Training Outcome:Excellent progression available within the company. This may lead to a permanent position with employer and future progression.Employer Description:Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.Working Hours :Monday -Friday (times tbc).Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Initiative....Read more...
Job duties include:
Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation
System Health Monitoring: Perform proactive checks on Golfbreaks hardware, software, and IT services to ensure ongoing efficiency, availability, and security of the infrastructure
Maintenance: Maintain, and where appropriate, repair components of the physical and virtual environment to ensure systems remain operational, current, and accessible to end users
Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance
Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable backup availability
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues
Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
Training Outcome:
Progression into a more senior role within the Infrastructure team or one of the other teams in the IT Department
Employer Description:Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. We organise an extensive range of golf breaks, holidays, and tournament experiences and so far, have sent over 3 million golfers to more than 2,500 resorts and golf courses worldwide.We have 150+ staff based at our head office in Windsor, Berkshire – we also have offices in Charleston, South Carolina and Copenhagen, Denmark, from which our North American and Scandinavian operations are run.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
