Holt Engineering are working with high profile company in the Swanwick area who are looking for a friendly Sales Coordinator.
An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Sales Coordinator will represent the company in every interaction they have.
This a permanent position paying from £28,000.
As a Sales Coordinator you will be:
- Responding to incoming aftersales and warranty requests
- Logging and maintaining a detailed tracker of all support requests & spare parts orders
- Preparing costings, quotations and invoices
- Coordinating refit projects, including shipping logistics, import/export of vessels
- Off-site works whilst liaising with and updating clients' order progress
- Planning of works in collaboration with the production team
- Arranging all travel bookings and logistics for aftersales visits
- Working with customs agencies
To be a successful Sales Coordinator:
- Proactive, can-do attitude with a drive to boost sales
- Experience in sales, negotiations, and quoting works
- Experience with ERP software (ideally Sage 200)
- Experience working in a client-facing role
- Strong knowledge of the marine sector
- Advanced Microsoft Office skills.
Benefits for the successful Sales Coordinator:
- Training and development
- Private Pension
- Life Insurance
- 25 days holiday plus bank holidays
The working hours are Monday to Thursday 8am - 17:30pm with an early finish Fridays!
If you are an experienced Sales Coordinator looking for a new challenge Apply Now! Or call Sam on 07485 390946.....Read more...
Holt Engineering are working with high profile company in the Swanwick area who are looking for a friendly Aftersales Coordinator.
An award winning company in the marine sector. With an international client base and an excellent reputation, a core company value is the delivery of an unparalleled level of in-service support to each of our clients. The successful Aftersales Coordinator will represent the company in every interaction they have.
This a permanent position paying from £28,000.
As a Aftersales Coordinator you will be:
- Responding to incoming aftersales and warranty requests
- Logging and maintaining a detailed tracker of all support requests & spare parts orders
- Preparing costings, quotations and invoices
- Using initiative to rapidly resolve problems in an efficient manner, often working under tight timescales.
- Coordinating refit projects, including shipping logistics, import/export of vessels
- Off-site works whilst liaising with and updating clients' order progress
- Planning of works in collaboration with the Production team, allocating labour, estimating work content, and creating quotations
- Arranging all travel bookings and logistics for Aftersales visits
- Working with customs agencies to ensure a smooth delivery through transit of goods and parts
- Managing incoming calls, transferring internally and ensuring messages are forwarded immediately to the responsible person
To be a successful Aftersales Coordinator:
- Proactive, can-do attitude with a drive to boost sales
- Experience in sales, negotiations, and quoting works
- Experience with ERP software (ideally Sage 200)
- Experience working in a client-facing role
- Strong knowledge of the marine sector
- Advanced Microsoft Office skills.
Benefits for the successful Aftersales Coordinator:
- Training and development
- Private Pension
- Life Insurance
- 25 days holiday plus bank holidays
The working hours are Monday to Thursday 8am - 17:30pm with an early finish Fridays!
If you are an experienced Aftersales Coordinator looking for a new challenge Apply Now! Or call Sam on 07485 390946.
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Production Coordinator
Engineering Industry
Day Shifts - Birmingham - B19
Starting salary £30K Per Annum Depending on Experience
Monday - Friday
Early Finish Friday
Are you an experienced Production Coordinator with experience in the Engineering or Manufacturing industries? If yes, read on .
My client is an established engineering manufacturing firm based in Birmingham and commutable from Birmingham, West Bromwich, Dudley, Walsall, Wolverhampton. They are currently looking for a Production Scheduler to join their team.
The Role: Production Coordinator
- Support the Production Manager with daily tasks, including dispatch, invoicing, and shipping
- Manage sales and customer email correspondence
- Follow up on order timelines
- Coordinate with purchasing to ensure timely delivery of purchased finished items
- Work with purchasing to address key tooling and material shortages
- Allocate parts to job orders
Minimum Skills / Experience Required: Production Coordinator
- Previous experience in a similar role
- Proficiency with MRP, ERP, SAP, or similar systems
- Excellent MS Excel skills
- Strong communication and organisational skills
- Ability to work both independently and collaboratively
- Prior experience in planning is preferred
The Package: Production Scheduler
- Starting salary up to £30K per hour dependent on experience
- Training and progression opportunities
- Day Shift - Monday to Thursday, 07:30-16:00 Friday 07:30-12:30
- 28 Days Holiday including bank holidays
- Pension
About Precision People
Precision People is a leading recruitment agency that specialises in sourcing top talent for Engineering, Technical, Sales and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring that both parties benefit from a successful partnership.
Precision People has the expertise and resources to help you find the perfect role. With a deep understanding of the industry and a commitment to excellence, they have built a reputation for delivering exceptional results and exceeding their candidate's expectations.
Interested? To apply for this Production Coordinator position, here are your two options:
1. "This is the job for me! When can I start?" - Call 0116 2545411 now and lets discuss your experience. Ask for Nilam Pal between 8.30am - 5.30pm
2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL
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Handling of inbound sales calls with a professional attitude always.
Monitor the Info inbox under the guidance of the Senior Coordinator, ensuring that all enquiries are actioned and filed accordingly within the agreed KPI timeframe.
Chase outstanding PO’s, keeping the outstanding list as small as possible and communicating issues to the Senior Logistics Coordinator for review.
Help gather and update key customer information from the Transport Management Database to assist the Senior Coordinator / Logistics Team Manager with reporting.
Contact suppliers for updates on collection/delivery status of customer orders and communicate any issues to colleagues and customers.
Under the instruction of the Senior Logistics Coordinator, contact suppliers to book/allocate jobs to the relevant supplier and update the Live Console accordingly with full supplier and contact information.
Update CRM with any relevant customer data such as new sales lead, feedback from current clients.
Under guidance search for new sales prospects for the SLT to target.
Follow up quotations with an aim to convert leads to live orders and in the event of failed conversion gain information from the customer in relation to why the order failed to convert and note the system accordingly.
Training:12 week block of one day a week at Warrington & Vale Royal College and then OneFile tasks throughout the apprenticeship.Training Outcome:Once out of Apprenticeship, to become a Logistics Co-ordinator and then move up to Senior Logistics Coordinator.Employer Description:Today Team is a market leader in the time-sensitive/same day Courier Delivery Sector, we punch massively above our weight. Our 19 years of history is a story of unprecedented success and growth built on service excellence. We may not be the biggest, but we are, we would argue, certainly among the best. Put simply, our customers use us because they know we are amazing at what we do and are happy to pass the word about us. And we are continuing to grow. This means we are really needing to bring in new people to help us to continue to deliver.
To date our success has come through exceeding our customers’ expectations with a record of delivering on time and as promised, well over 99% of times in the past 12 months alone. This has been achieved largely because of the quality and professionalism of our outstanding and growing Logistics Team and we are looking for someone who can fit right in with this excellent group and grow with us.Working Hours :Monday - Friday 9am - 5pm with 1 hour for lunch unpaid.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ambitious,Work well under pressure,Positive attitude....Read more...
PRODUCT COORDINATOR CREWE (HYBRID WORKING) Up to £30,000 + Excellent benefits + Progression + Fast Growing Business
THE OPPORTUNITY: We’re proud to be exclusively supporting a rapidly expanding business based in Crewe who are looking for a Product Coordinator to join their growing Marketing team! You’ll be responsible for all product data including documentation, marketing materials, website links and ensuring updates are accessible and circulated to relevant teams.You will work closely with colleagues in New Product Development, Marketing, Sales, Operations, Logistics and more! If you are an organised individual with excellent attention to detail and an interest in Product Design, Product Development and Marketing, this opportunity is not to be missed!THE PRODUCT COORDINATOR ROLE:
Maintaining and updating all product data and collateral including product specifications, datasheets and other relevant content
Coordinating with other teams such as Operations, Product Development, Marketing, Sales and Health and Safety to gather relevant information and content
Distributing product information and content internally and externally
Managing content syndication to allow product data and collateral to be available on relevant platforms and channels
Assisting in product launch activity including attending NPD meetings, gaining relevant content and updating colleagues on product launch plans and timescales to ensure seamless launches
Maintaining product information across all digital platforms including the WordPress website
THE PERSON
Either a degree, relevant work experience or demonstrable interest in a relevant area such as Business Studies, Marketing or Product Design
Highly organised with excellent attention to detail
Confident to coordinate multiple projects and tasks simultaneously
A proactive approach to work
Experience reporting using a CMS like WordPress is desirable
An excellent communicator who is able to build effective relationships internally and externally
TO APPLY: Please send your CV for the CRM Executive via the advertisement for immediate consideration.
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Are you a creative and organised individual with a passion for marketing? Do you thrive in a dynamic environment where your ideas can shape a growing brand? If so, we've got the perfect role for you!The company, a leading supplier of workplace essentials, is seeking a Marketing Coordinator to join their team in Loughborough. This exciting opportunity combines creativity, organisation, and strategic thinking to deliver impactful marketing initiatives.What's in it for you?We value our team and offer:
Competitive Salary: £20.00/ hour starting salary based on experience, with an additional Team BonusWork/life balance: This is a part time role, working 20 hours per weekCollaborative Culture: Work in a supportive, values-driven team that encourages creativity and innovationCreative Autonomy: Take the lead on projects, from brainstorming to executionCentral Location: Enjoy working in our Loughborough office with a vibrant, energetic team
Key ResponsibilitiesAs Marketing Coordinator, you'll be instrumental in building our brand and growing our visibility. Your tasks will include:
Content Creation: Write captivating copy and design eye-catching visuals for websites, blogs, and campaigns, using the Adobe Creative Suite (Photoshop, Illustrator, etc)SEO and Web Updates: Optimise website content to enhance search visibility and ensure the sites remain fresh and user-friendlySocial Media Management: Plan and post engaging content across platforms to boost brand presenceCampaign Development: Strategise and implement marketing campaigns to generate leads and drive salesPhotography and Visual Design: Use your skills to produce quality in-house visuals for digital and printCAD and Mood Boards: Create visually appealing mood boards and utilise CAD planning tools to bring concepts to lifeCollaboration: Partner with sales and operations teams to align marketing efforts with business goals
To Thrive in This RoleWe're looking for someone with:
Skills: Proficiency in digital marketing, SEO, social media management, and Adobe Suite (Photoshop, Illustrator). CAD experience is a plus!Creativity: A knack for developing fresh, engaging content and visualsOrganisation: Strong time management to handle multiple projects and meet deadlinesExperience: Previous experience in CAD planning, creating mood boards, and marketing photographyPassion: A proactive approach to marketing challenges and a desire to grow with the company
About the CompanyThe company, a family-owned and run business, is a trusted name in office supplies, PPE, and workplace essentials. Based in Loughborough, we pride ourselves on providing high-quality products and exceptional customer service. We're growing fast and need a talented Marketing Coordinator to help us reach new heights.Ready to Join Us?If you're ready to take your marketing career to the next level, apply today and become part of our dynamic team in Loughborough. Together, we'll shape the future of the company and make a difference in the industry!This is an exciting opportunity to join a fast-growing company with a supportive, values-driven team. The role is available immediately for the right candidate, and we look forward to hearing from you!Apply today by attaching your CV to the link provided.Application deadline: 16:00 hours, 11th December 2024First stage interview via Microsoft Teams....Read more...
Volunteer Engagement Coordinator Romford, Essex Salary £29,685 to £32,481 per annum depending on experience plus great benefits37.5 hours per week/ Hybrid Working Options Available
Are you passionate about making a difference in your community?
Do you excel in building relationships and creating impactful volunteer programs?
Are you creative, innovative and a people person?
My client is a well-established, non-profitable organisation based in the Romford, Essex area. They currently have an exciting opportunity to join them in the newly created position of Volunteer Engagement Coordinator.
Reporting to the Volunteer Services Project Manager, the Volunteer Engagement Coordinator will be instrumental in ensuring the right framework is in place to support volunteers and staff and to create for every volunteer a wonderful experience which is worthwhile and valued. This role will be varied, a combination of daily management tasks with the ability to deliver creative, exciting events and projects. As a Volunteer Engagement Coordinator, you will:
Oversee the recruitment, onboarding, induction, and ongoing support of our dedicated volunteer workforce.
Develop innovative strategies to attract diverse volunteers, including hosting events and fostering community partnerships.
Build strong relationships across operational teams, ensuring inclusivity and respect for all volunteers.
Manage volunteer data and provide insightful reports to inform decision-making and enhance the volunteer experience.
Champion best practices in volunteer management, from policy development to training delivery.
What we are Looking For:
We are seeking a highly motivated, creative, and organised individual who thrives in a fast-paced environment. The ideal candidate will have:
Qualifications: NVQ Level 3 or equivalent in a people-related field.
Experience: Proven track record in people management, volunteer coordination, or a related field.
Skills: Exceptional administrative, IT, and communication skills, with the ability to manage databases and analyse data.
Attributes: A proactive, adaptable, and diplomatic approach with a genuine passion for supporting volunteers.
Requirements: A valid driving license and access to a vehicle for travel within the hospice’s service area.
Benefits and working environment:
A friendly, open and warm team to offer support and guidance.
Generous annual leave entitlement starting at 27 days plus Bank Holidays and 1 day birthday leave.
Pension scheme and Occupational Sick Pay on commencement.
Active Education team providing in-house training and supporting learning opportunities.
Free Car parking and subsidised restaurant with a good selection available daily.
Please note that a DBS basic disclosure check will be undertaken as part of my client’s pre-employment screening for the successful candidate.
If you have experience in Volunteer Management, HR or Organisational Development and you have passion and enthusiasm for the non-profit sector, then this role could be for you…please apply today with a copy of your CV.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.
To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:
Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.
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Parts and Sales Advisor
Chesterfield
£22,000 - £25,000 + Bonus / Commission Structure (OTE £25,000 - £28,000) + Supportive Employer + Stability + Good Working Environment + Immediate Start
Are you a parts and sales advisor looking to work for a market leader while earning well with a bonus and commission scheme? If so, this is a great opportunity to join a true OEM world leader!
Work for a company who are leaders within their industry and who can offer you job security. They provide their employees with industry leading training aimed at improving and furthering their skillset. A great opportunity for a parts and sales advisor looking for a job for life.
This market leading firm manufactures heavy mechanical equipment and machinery used in the construction industry worldwide. As this company has been established for a long time they have great relationships with clients and a reputation that speaks for itself. As a parts and sales advisor you will benefit from unparalleled job security whilst being able to boost your earnings through commission and bonuses.
Your Role As A Parts and Sales Advisor: * Parts and Sales Advisor - Workshop / Office based role * Be the first point of contact for customers and engineers * Sell and up-sell on parts orders and enquiry * Provide expert advice to customers * Monitor inventory
The Successful Parts and Sales Advisor Will Have: * A background from a sales / customer service role * A strong technical aptitude and ability to learn * Proactive mindset * Live commutable to Chesterfield
Please apply or contact Sam Eastgate for immediate consideration Keywords: parts and sales advisor, parts advisor, sales, sales executive, parts sales executive, sales advisor, customer service advisor, coordinator, inventory, parts and sales executive, engineering, technical, Chesterfield, Sheffield, Dronfield. This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted. ....Read more...
Parts Advisor vacancy:
- Up to £36,000 per annum
- Permanent Vacancy
I have a fantastic opportunity for an experienced Parts Advisor to join an expanding team at a workshop in the Sandhurst area.
Skills and experience required as a Parts Advisor:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Advisor roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Advisor role, please send us your CV by clicking apply now or by contacting Piam Pishgoo on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Advisor / Parts Consultant £36,000 Sandhurst
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinator....Read more...
Parts Controller / Parts Consultant vacancy:
- Salary: Up to £33,000 per annum
- Monday - Friday only
- Permanent vacancy
I have a fantastic opportunity for an experienced Parts Advisor to join an expanding team at a Bodyshop in the Sunbury on Thames area.
Skills and experience required as a Parts Controller / Parts Consultant:
- Works together with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customers expectations are exceeded
- Can demonstrate experience in a parts department, Dealership or Bodyshop backgrounds considered.
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Knowledge of Advance is desirable
Parts Controller / Parts Consultant roles and responsibilities:
- Supplying workshop technicians with parts
- Ordering, booking out parts, invoicing, and taking payment
- Checking in parts deliveries
- Assisting with parts stock check
If you want to hear more about the Parts Controller / Parts Consultant role, please send us your CV by clicking apply now or by contacting Piam on 01202552915 / piam@holtautomotive.co.uk to discuss further.
Parts Controller / Parts Consultant £33,000 Sunbury on Thames Bodyshop
Parts Advisor / Parts Consultant / Bodyshop Parts Coordinator....Read more...
· Respond to pre-qualification questionnaires
· Register on and manage the customer tender portals
· Communicate tender queries and respond to tender clarifications throughout the bid process.
· Ensure that clarification questions are posted in good time and responses are communicated to the relevant persons
· Liaise with the Sales Team to arrange site visits
· Conduct Bid/No Bid checks and follow up actions
· On identification of a ‘go’ bid, in discussion with the Bid Writer/Manager, organise the setup of a bid kick-off meeting and provide summaries/Kick Off slides of tender documentation
· Set up, populate, update and publish a bid tracker to ensure the bid team are aware of the schedule
· Follow up with the Bid Writers and SMEs - prompting with updates where timelines are lagging
· Coordinate all the bid related activities with the entire bid team from kick off to bid delivery
· Collate requested information to support the Bid Team and relevant Sales Consultant
· Provide reviews of each bid prior to submission, checking for clarity of response, quality of offerings in relation to the specification, tailoring of response to question phrasing and
correction of typos. Ensure proposal documents follow corporate branding guidelines, standard formatting and quality standards. Provide advice on flow, language and grammar
· Keep accurate historic bid records (outcomes, win, losses)Training:
L3 Business administrator Apprenticeship Standard
Training Outcome:
Experienced Bid Coordinator
Employer Description:Ventro Group specialises in working with local authorities, housing associations and private sector organisations. With over 1,000 sites currently in operation nationally and over 100,000 sites worked since incorporation, Ventro Group demonstrates proven scalability and is well-positioned to deliver high service standards for planned fire safety programmes.Working Hours :Working hours to be shared at the interview.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Team working,APMP Apprenticeship,Advanced level MS Office Skill....Read more...
Sales Coordinator Permanent Hybrid working - Woodland Grange, Leamington Spa Full time Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities Make UK is the UK’s leading trade body for the manufacturing and engineering sector. Collectively we represent 20,000 companies of all sizes, from start-ups to multinationals, across engineering, manufacturing, technology and the wider industrial sector. Everything we do – from providing essential business support and training to championing manufacturing industry in the UK is designed to help British manufacturers compete, innovate and grow. This position will sit in the Health & Safety division of the business, where we provide both bespoke and accredited training (IOSH, Nebosh, IEMA) and consultancy to a range of businesses. You will follow up on inbound leads, provide proposals and information to queries, and coordinate training courses. You will sit in a collaborative and engaging team that put continual improvement and customer success as their priority. Key Responsibilities:
Lead Management: Manage and track leads from the internal EHS Operations Team, ensuring smooth communication and follow-up.
Training Coordination: Organise and coordinate in-plant training courses for key accounts, ensuring effective delivery and client satisfaction.
Client Liaison: Act as the point of contact for external clients, providing comprehensive information on all EHS services.
Sales Proposals: Develop and present tailored sales proposals to clients based on their needs.
Trainer & Consultant Liaison: Work closely with internal and external trainers and consultants to schedule and coordinate high-quality training sessions.
Catalogue Development: Collaborate with the EHS New Products & Services Consultant to develop and maintain the EHS Services catalogue, ensuring it reflects current offerings.
CRM Management: Maintain accurate records and regularly update the CRM system with relevant client and lead information.
Team Support: Assist other EHS Coordinators and provide holiday cover when needed, ensuring seamless service delivery across the team.
About you
Strong customer service and administration skills
Positive attitude and ability to engage in a collaborative work environment
Attention to detail
Strong written communication skills and business acumen
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.....Read more...
Project Administration Coordinator
Telecommunications Order Management
UK wide – work from home – full remote working
@mecscomms is recruiting for a home based, contract project coordinator. This office support administrator role will work for a Global IT, Technology, Cloud, Telecoms Carrier & Network service provider. The administrator will be responsible for office support, administration, project coordination & the scheduling of technical engineering resource. We will consider applicants from a wide range of backgrounds including those with retail, customer services, office administration and similar commercial experience or entry level / junior / school and college leavers.
Position: Change Request Administrator, Project Coordination, Project Administrator, Resource Scheduling, Office Support
Location: UK wide– work from home – fully remote working, home based
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Rate: £15 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer service administration
• Customer relationship coordination
• Service delivery management
• Project coordination
• Resource scheduling
• Change control management
• Documentation & reporting
• Data entry & general administration
• Working in an Agile environment
Overview:
A 24 month rolling temporary contract position has become available for an experienced office administration & resource scheduling on a long term contract assignment. You will deliver administrative support for the order management and provisioning coordination team. Duties will include carrying out data entry, handling a central email inbox, updating project plans, database records, customer information and communicating tasks/orders/requests across the department.
Responsibilities:
• Monitoring and actioning a central mailbox with incoming queries and requests
• Coordinating between delivery teams to schedule orders and change requests
• Vetting requests to schedule an engineer’s time to ensure the correct information has been given
• Assigning engineers to customer projects
• Coordinating remote engineers time and keeping their schedules up to date
• Ensuring that business partners have received confirmation of resource within SLAs
• Dedicated management of out of hours requests
• Handling partner concerns for resource and task closures
• Building relationships with engineers and our internal customers
• Raising customer orders on the Remedy system, and communicating details with customers
• Generating monthly reports to trigger billing
• Grant access for remote login to customer devices
• Management of customer records and accurate communication with Order Desk
• Collating order details and verifying user device names
• Ensuring device accessibility for remote access and alarms monitoring
• Solving issues with records seeding from background systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had some project coordination, office administration or office support experience. You can come from a variety of backgrounds however you experience, skills & attributes are likely to include some or all of the following:
• Office support & administration skills
• Administration, project coordination or sales support experience
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Interested in working in a corporate office environment
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Work closely with the MIS/Claims Coordinator to support with the administration of monthly funding claims, working to deadlines required by funding agencies
Examination and input of all learner paperwork onto funding and project systems to ensure compliance
Administration of some finance duties including the processing of invoices
Process all purchase and sales invoices onto Sage Accounts software
Sample documentation as part of internal audit processes
Liaise with team members to collate and update learner evidence packs, requesting missing items where appropriate
Provide support to trainers in classrooms setting up and closing down, both in-centre and various locations within the north east region
Provide a high level of customer service for internal and external stakeholders, using a variety of written and verbal communication methods
Support managers with performance reporting and ad-hoc reports when required
Provide hospitality for visitors and learners attending training courses
Work to extremely high levels of confidentiality
Assist other members of staff in maintaining quality systems and procedures
General reception / administration duties
Health and Safety:
Ensure with other staff the health, safety, welfare and discipline of learners, in accordance with current legislation and the Health and Safety Policy of the Company
Equality and Diversity:
To work with others to ensure that learners, staff and other customers are treated with respect and consideration in an environment free from harassment and discrimination
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will attend monthly day release sessions at Access Training
Training Outcome:
Upon successful completion of the BA apprenticeship, there will then be an opportunity to progress to the Level 2 Accounting apprenticeship
Employer Description:The successful applicant will join one of the most well-established training providers in the region. Award winning Access Training Limited have 41 years’ experience of delivering training programmes for local people,Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday-Sunday between 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer -
- Actively approach your customers, engaging with them naturally
- Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
- Actively promote company services such as finance, trade and installations to fulfil the customer project needs
- Create accurate designs that delight customers and turn enquiries into sales
- Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
- Ensure all types of customer communications are dealt with professionally
- Encourage customer feedback share it with Managers and use it to improve service
Installations -
- Sign up company installers and support them to give the best service to our customers
- Using company systems to process the customers project from end to end for both supply and installation-based customers
- Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures -
- Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
- Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
- Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
- Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
- Take personal responsibility for operating in a safe and legally compliant way
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK National hourly rate £13.28 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in Maths and English if requiredTraining Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you may join the B&Q family on a permanent contract if you are the right candidate for an ongoing role.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK Notional hourly rate £13.28 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :On a shift pattern basis, Monday-Sunday between 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
Customer:
Actively approach your customers, engaging with them naturally
Understand customer needs, provide appropriate solutions, and build lasting relationships with both retail and trade customers
Actively promote company services such as finance, trade and installations to fulfil the customer project needs
Create accurate designs that delight customers and turn enquiries into sales
Turn negative customer situations into positive outcomes finding solutions for enquiries and aftersales resolutions
Ensure all types of customer communications are dealt with professionally
Encourage customer feedback share it with Managers and use it to improve service
Installations:
Sign up company installers and support them to give the best service to our customers
Using company systems to process the customers project from end to end for both supply and installation-based customers
Support Showrooms Manager and Project Coordinator to deliver all aspects of the installations service
Systems and Procedures:
Utilise all available tools, reports, and systems throughout the customer journey to maximise sales
Ensure display area and Showroom environment meets operational standards and delivers a great customer experience
Work with colleagues across the store to help and support them including sharing knowledge in your area of expertise to help drive sales
Adhere to the policies, processes, and regulations relevant to your role and store ensuring these are implemented consistently
Take personal responsibility for operating in a safe and legally compliant way
You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits.
UK Notional hourly rate £13.78 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsibilities.
Depending on experience, there is also the opportunity to enrol onto the Customer Service Specialist Level 3 programme.Training:Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Ongoing training and development. The expected duration of this apprenticeship is 15 months; however you will join the B&Q family on a permanent contract.Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :16 hours per week, on a shift pattern basis, Monday-Sunday 7:00am-10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
As a Freight Services Apprentice/Partnerships Development Coordinator Apprentice, you will study towards your Freight Forwarding apprenticeship qualification covering skills and academic learning, while earning a wage and gaining valuable work experience.
Based at Warrant on Regent Road, Liverpool, you will be working alongside a mentor to support and guide you in efficient processes, customer support, and various administrative duties, whilst also engaging with internal and external customers with a focus on business growth.
Some of the main duties and responsibilities include:
Carry out department administration responsibilities
Accurately quoting clients/agents on potential and existing business
Log any opportunities when they become available via our global partner network and own research
Working very closely with other departments within the company
The Partnerships Development Coordinator apprentice is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to further developing these skills. The is also expected to show initiative in managing priorities and own time, having a basic understanding of Microsoft Excel and Microsoft Office would be an advantage - but not essential; we will provide you with the support and guidance you need to develop these skills.
Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria. We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity.Training:The apprenticeship programme consists of online teaching, coaching and workplace development. The programme includes virtual classroom sessions, alongside development workshops, professional mentoring, and regular progress reviews. Schedule has yet to be agreed. Details will be made available at a later date.
You will build the specialist knowledge and skills you’ll need to ensure operations within the international supply chain are fully secure, efficient and compliant. You’ll develop an understanding of customs rules, regulations and terms of trade. You’ll have an appreciation of international cultures, different time zones and their effect on transit times. You’ll learn to communicate effectively with people from different countries, taking account of differences in working practices.
You will undertake the Level 3 International Freight Forwarding programme, consisting of:
Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, perform financial processes, record and analyse data
Produces accurate records and documents including emails, letters, files, payments, reports, database management
Maintains records and files, in compliance with the organisation's internal policies and procedures
Produce accurate customs declarations and valuations
Create international transit documentation
Book, plan and monitor shipments
Produce freight costings and invoices
Demonstrate good sales/customer service skills
You will build knowledge in; International freight movement, Customs procedures, Business finance and freight costing, taking responsibility for initiating and completing tasks and managing priorities in a team setting to successfully meet deadlines
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work
Successful completion of the end-point assessment (EPA) will lead to final certification of the apprenticeship. Training Outcome:Warrant has a strong track record of developing and promoting apprentices within their business, providing great career opportunities for trainees to become valued members of the team.
At the end of the programme, you will be fully trained to become a Fright Forwarding in the logistics industry, with real prospects of a permanent role with the company. Employer Description:Warrant Group Ltd are an employee owned trust freight forwarder with an EDI connected global network that delivers in-house, next step, multi-modal import and export solutions. They have a collective passion and an unrivalled customer service experience, with a mission to drive change in freight forwarding with a truly different concept and customer experience. Being an employee owned trust means they are all the more invested in nurturing their business and focused on delivering solutions to their clients. Their strive for perfection is personal to everyone, every day.Working Hours :08:30 - 17:00 or 09:00 - 17:30 (½ hour unpaid lunch). Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Title - Project Co-ordinatorSalary - £26,000 - £29,000 per annum Location - Cressex Industrial Estate, High Wycombe HP12 3YZHours - Monday - Friday - 9am- 5pm 1 hour for lunch 35 hour week My client is currently looking for a Project Co-ordinator based at our High Wycombe Head Office. We’re looking for a highly organized and detail-oriented Project Coordinator to join our team. This is an exciting opportunity to play a key role in delivering projects on time, within scope, and to the highest quality.This Role of Project Co-ordinator The main responsibilities of the Project Co-ordinator will be:· Providing high standard administrative support to the team and engineers including updating weekly planners with progress information and forward planning and scheduling of engineers resources.· Liaising with engineers giving information required to carry out their works.· Assisting with clients and the projects team via telephone and email.· Attend internal project handover meetings and support handovers from Sales to Projects.· Ensuring documentation is up to date and copies are stored correctly.· Entering relevant information on the internal computer system.· Liaising with the accounts department when projects are completed.· Chasing any outstanding documents required to close projects and saving any completed documents.· Issuing completion certificates once approval has been given.· Coordination with central engineering and customers with regards to drawings and other information.· Coordination with Projects Team Leader regarding resource allocation and to capture commissioning progress.· Assisting with general email and telephone queries and requests.Key skills the Project Co-ordinator need to have are:· Excellent verbal and written communication skills, enthusiasm and a positive can-do attitude.· A degree in business admin, project management, engineering or similar would be an advantage.· Strong computer skills with excellent attention to detail.· Ability to negotiate and manage the expectations of both internal and external stakeholders.· High attention to detail ensuring all documentation is accurate and filed correctly.· Exceptional decision-making skills with the ability to take quick and correct action in a high-pressured environment.· Have a demonstrable record of managing people and complex projects.· Client relationship management ensuring they receive all relevant information when requested.· Strong time management skills with the ability to prioritise tasks and manage deadlines.· Excellent problem solving skills who looks for proactive solutions for any challenges that arise.· A team player with empathy and compassion.Benefits offered to the successful applicant are:· Private medical insurance.· Life assurance.· Eye care vouchers.· 25 days holiday plus BHs.· Weekly lunch paid for on a Friday.· Training and development. Please contact Kylie at Kylie@cpi-selection.co.uk ....Read more...
Full-time; Contract (January 2025 to March 2026)
Date Posted: November 14, 2024
Who we are…
The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.
At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community.
Supporting the Manager, Gaming, the Assistant Manager, Gaming Operations is responsible for leading event operations for the PNE Prize Home Lottery and the PNE Winter Lottery. They will demonstrate effective project planning and processes to manage milestones, timelines, budgets and priorities while working collaboratively with cross-functional teams and external partners.
Candidates must have demonstrated project or event management as well as exceptional interpersonal, communication and leadership skills. Due to the operational nature of our events and programs, the candidate must be comfortable with a fluctuating schedule and a work environment that changes from very hands-on to one of planning and leadership. Our ideal candidate will have 2-4 years of event management experience, preferably within the area of revenue-focused operations.
Why join our Team?
Exhilarating and fun-loving culture
Flexible work environment
Opportunity for free or discounted tickets to shows, events, sports games, and much more
Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
Competitive compensation package
Opportunity to create lasting memories and friendships!
What will you do this year?
In your role as an Assistant Manager, Gaming Operations, your primary accountabilities will be to:
Oversee planning and project management of the PNE Prize Home build
Support Manager, Gaming with year-round Prize Home project planning.
Develop and manage department operating budgets as well as hold accountability for monitoring control of expenses within approved budgets.
Oversee the house design and construction build process for the PNE Prize Home including managing contractor timelines, establishing and maintaining processes for managing the scope of the project as well as assessing and reporting risks.
Assist with the award and handover of the PNE Prize Home to the winner.
Develop and actively manage positive relationships with external vendors, suppliers and contractors.
Collaborate cross functional teams such as the Marketing department to develop and execute the annual sales campaign with a focus on hitting budgeted revenue targets and driving initiatives to boost sales.
Oversee the assembly of necessary material and preparation of reports needed to comply with the Gaming Policy and Enforcement Branch (GPEB) requirements.
Oversee planning and event operations of the Prize Home Mall Tour program:
Develop and manage a sales and brand focused mall tour program for both the summer and winter lotteries within the Metro-Vancouver region.
Develop and manage department operating budgets as well as hold responsibility for driving mall tour revenue.
Maintain timely and accurate ticket reconciliation process.
Develop an effective schedule of display dates at Metro-Vancouver locations and coordinate with malls to procure display space.
Oversee event logistics for move in, operation and tear down of even mall events.
Organize branding, towing, and display of prize vehicles.
Hire, train, motivate, schedule and supervise roughly 10 mall vendors with a sales focus as well as oversee administrative needs of the mall vendor team (completing necessary paperwork for hiring, payroll, uniforms, IDs etc.).
Ensure all orders are taken and processed in an accurate and compliant manner.
Oversee event operations of the Prize Home open house dates and onsite display:
Coordinate and schedule affiliated media and sponsored events at the offsite Prize Home location.
Supervise the Gaming Events coordinator and roughly 30 union employees both for weekend offsite open house dates and onsite Fair display.
Support in the planning and set up of the Fair PNE Prize Home Display onsite during the Summer Fair.
Schedule, supervise and evaluate performance of the Prize Home hosts.
Complete necessary paperwork for hiring, payroll, uniforms, IDs etc.
In addition to your primary responsibilities, as the Assistant Manager of Gaming Operations, you will support the Gaming department team where need, including:
Manage Gaming daily operations and planning in collaboration with cross functional departments as well as external partners and suppliers
Support the operational aspects of all Gaming Fair programs (including Onsite Lottery Sales, Wheel of Fortune, Prize Home) - includes set-up, employee management, operations, security measures in place
Prepare and present department plans and reporting
Ensure compliance with government gaming regulations
What else?
Graduated from a post-secondary program, OR an equivalent combination of education and experience.
Must be 19 years or older and registerable with the BC Gaming Policy & Enforcement Branch.
Must have at least 2-3 years of management/supervisory experience in Operations, Sales and/or Customer Service in the Entertainment, Sales, or Hospitality industry.
Must have previous administrative experience working with financials, budgets, sales targets with ability to accurately handle and reconcile large volumes of cash/tickets.
Must have a strong knowledge of computer applications including Microsoft Office, cloud-based applications, and databases.
Knowledge of and experience working in the Gaming industry and/or a call center is considered an asset.
Must be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.
Proven ability to work in matrixed or cross-functional organizations building strong relationships with the public, industry partners, and business stakeholders to deliver events and services.
Knowledge of the planning, production, and management of events within the entertainment industry.
Ability to create planning documents and tools to efficiently execute events.
Must possess good decision-making skills with the ability to react well to high-pressure situations and tight timelines.
Must have strong time management, organizational, and communication/interpersonal skills with an excellent leadership ability.
Required to have a valid 5th class BC Driver's license and the ability to provide a clear and up-to-date Driver's Abstract as regular work locations are throughout the Metro-Vancouver region.
Successful candidates must undergo a Criminal Record Check.
Who are you?
Organized
Methodical
Proactive
Skillful communicator
Cr
....Read more...
The Hospitality Supervisor Level 3 Apprenticeship combines hands-on workplace experience with structured learning. Apprentices will spend most of their time working in a hospitality environment, applying skills while being supported by their employer.
The apprenticeship typically involves:
Leadership and Team Management: Apprentices will learn how to supervise and motivate teams, set performance expectations, run team briefings, and support colleagues to achieve goals. They will develop skills in conflict resolution and fostering a positive workplace culture
Delivering Customer Excellence: Apprentices will focus on providing exceptional customer service, resolving complaints, handling queries, and adapting to different customer needs to maintain high standards
Operational Oversight: They will assist in running day-to-day operations, including opening and closing procedures, monitoring health and safety compliance, managing resources such as stock and equipment, and ensuring shifts run smoothly
Financial Awareness: Apprentices will develop an understanding of budgets, cost control, processing payments, and identifying ways to improve profitability and reduce waste
Compliance and Standards: Training will cover adherence to legal requirements, such as food hygiene and health and safety regulations, alongside company policies to ensure all operations meet required standards
Problem Solving and Innovation: Apprentices will tackle operational challenges, identify opportunities to enhance customer experiences, and implement improvements to benefit the team and business
Training:Hospitality Supervisor Level 3 Apprenticeship Standard:
On-the-Job Training:
Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service
Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations
Structured Learning Sessions:
Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols
Participate in barista training and cocktail-making workshops to develop technical expertise
Mentorship and Coaching:
Receive one-on-one guidance from mentors, including team leaders and managers
Regular feedback sessions to identify strengths and areas for improvement
Rotational Learning:
Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation
E-Learning and Assignments:
Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices
Workplace Projects:
Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios
Assessments and Reviews:
Regular progress reviews with a designated trainer or assessor to track development
End-point assessment to demonstrate competency in all required areas
Training Outcome:After completing the Hospitality Supervisor Level 3 Apprenticeship, there are several potential career progression opportunities, depending on the apprentice's interests and ambitions within the hospitality industry.
Some of the typical paths include:
Hospitality Manager: The next step could be a move into a managerial role, such as a Front of House Manager, Operations Manager, or Restaurant Manager. This role involves overseeing larger teams, managing budgets, and ensuring high standards of service and operations across the business
Team Leader/Shift Leader: Apprentices may progress into more senior supervisory roles, where they would take on greater responsibility for team leadership, staff development, and the operational performance of a specific area, such as the bar, restaurant, or front office
Departmental Manager: In larger hotels, restaurants, or other hospitality establishments, apprentices may move into departmental management roles. These positions involve overseeing specific departments like housekeeping, food and beverage, or events, with a focus on operations, staffing, and customer service
Specialist Roles: With further training and experience, there may be opportunities to specialise in areas such as revenue management, sales and marketing, event coordination, or hotel operations
Operations Director/General Manager: For those with strong leadership skills and significant experience, long-term career progression could lead to senior roles, such as an Operations Director or even a General Manager position, where they would oversee all aspects of the business, including strategy, financial performance, and growth
Training and Development Roles: Apprentices with a strong interest in staff development may choose to move into roles like Learning and Development Coordinator or Trainer, focusing on nurturing talent and delivering training within the organisation
Overall, the Level 3 Hospitality Supervisor Apprenticeship provides a strong foundation for further career growth in a variety of managerial and specialist positions within the hospitality sector
Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall.
The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting.
Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
