Insurance Administrator
Leeds | Up to £30,000 | Full-time, permanent | Office based
Build your insurance career with an independent brokerage offering regular client contact, professional qualification support and opportunities to develop.
An established, growing insurance brokerage in Leeds is looking for an Insurance Administrator to join its close-knit team.
You’ll support the administration of commercial motor and fleet policies, working with clients and colleagues to keep documentation, policy changes and day-to-day enquiries running smoothly. Previous motor or fleet experience would be useful, but it isn’t essential if you bring experience from another area of insurance.
What you’ll be doing
Process policy changes and prepare insurance documentation.
Manage invoices and follow up on outstanding documents and payments.
Liaise with clients about their policies and requirements, building relationships over time.
Support the broking and client servicing teams with day-to-day administration.
Keep client records and insurance systems accurate and up to date.
What you’ll bring
Experience in insurance administration, customer service, account handling or a similar insurance role.
An organised approach, attention to detail and the ability to manage competing priorities.
Confidence communicating with clients and colleagues.
A willingness to learn, develop your insurance knowledge and contribute to a collaborative team.
Motor or fleet insurance experience is preferred, but not essential. Experience within an insurance brokerage is also not required.
What’s on offer
A salary of up to £30,000, depending on experience.
25 days’ holiday.
5% pension.
On-site parking.
Support towards professional insurance qualifications.
Ongoing training and development, with opportunities to progress into more senior insurance and client-facing roles.
Health and wellbeing support.
A friendly, sociable team with a strong record of staff retention and internal development.
The role is based in the Leeds office five days a week.
Interested in finding out more? Get in touch to discuss the role, team and development opportunities - even if you’re just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Reception and Communication Duties:
Answer incoming telephone calls in a professional and courteous manner
Take accurate messages and ensure they are passed promptly to the appropriate person
Make outgoing telephone calls to clients, family members, suppliers, and other businesses as required
Respond to customer enquiries and direct requests to the relevant team member
Monitor and manage customer email communications
Welcome visitors and provide a professional first point of contact for the business
Administrative Support:
Prepare, organise, and maintain office documentation and records
Assist with the preparation of documents and paperwork for meetings
Attend meetings when required and accurately record and type meeting minutes
Maintain electronic and paper filing systems, ensuring documents are stored securely and accurately
Upload documentation to client portals, websites, and other online platforms as required
Support the wider team with general administrative duties and ad hoc tasks
Finance Administration:
Assist with the preparation and processing of end-of-month invoices
Take payments from customers via approved payment methods
Issue receipts promptly and maintain accurate payment records
Support the finance function with general administrative tasks and record keeping
HR Administration:
Assist with general HR administration duties, including maintaining employee records and personnel files
Support the onboarding process for new employees, including preparing employment documentation and induction packs
Assist with processing employee documentation such as contracts, policies, and forms
Maintain accurate and confidential HR records in line with company procedures and data protection requirements
Support the management of staff training records and compliance documentation
Assist with recruitment administration, including arranging interviews and communicating with candidates
Provide administrative support to managers on HR-related matters as required
Customer and Client Support:
Provide excellent customer service to clients, families, suppliers, and visitors
Liaise with customers and external organisations to obtain or provide information
Ensure confidential information is handled appropriately and in accordance with company procedures
Training:Business Administrator Level 3.
The apprentice will be expected to attend online classes once every other week.
In addition, the apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.Training Outcome:On successful completion of the apprenticeship, the apprentice will have developed a strong range of administrative, organisational and communication skills, providing a solid foundation for a long-term career in business administration. There may be opportunities to progress into a permanent Business Administrator or similar role within the organisation, with further opportunities to develop and progress into more senior administrative, coordination or management positions as experience and skills grow.Employer Description:LJM Homecare is a person-centred, CQC-regulated homecare company, combining everyday domiciliary care with more complex healthcare and specialist support, with a strong emphasis on dignity, independence and continuity of carers. Working Hours :Monday to Friday, 9am - 5pmSkills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
Part Time Database & Fundraising Administrator
Location: North Leeds LS17 - on siteHours: 30 hours per week Monday- Friday. Friday 2pm finishSalary: £21,600.00- £22,00.00 per annum pro rata DOE (£27k-£27.5k FTE)Contract: Permanent Summary:Leeds Jewish Welfare Board (LJWB) is a well-established charity dedicated to supporting people of all ages within our community. We are seeking an organised, customer-focused and proactive Database & Fundraising Administrator to join our Fundraising Team and play a key role in helping us generate vital income to support our life-changing services.This is an exciting opportunity for someone who is just as comfortable working with spreadsheets and databases as you are speaking with donors, volunteers and community membersAbout The RoleAs Database & Fundraising Administrator, you will be responsible for maintaining the fundraising database, processing donations, supporting fundraising campaigns and events, and helping to deliver excellent donor stewardship. You will work closely with the Donor Engagement & Fundraising Manager to ensure donor records are accurate, compliant and effectively managed.Key Responsibilities
Maintain and update donor records, ensuring all information is accurate and GDPR compliant.Process donations and Gift Aid information accurately and promptly.Produce donor acknowledgements and fundraising correspondence.Support fundraising campaigns, events and community fundraising activities.Build and maintain positive relationships with donors and supporters.Assist with fundraising administration, reporting and event logistics.Work collaboratively with Finance, Marketing and Volunteering teams.Support fundraising communications, including social media content and promotional activities where appropriate.
What We’re Looking ForEssential
Experience working with databases or CRM systems especially Raiser’s Edge.Excellent communication and interpersonal skills.Strong administration and organisational skills.Experience using Microsoft Office, particularly Word and Excel.High attention to detail and accuracy.Experience providing excellent customer service.Ability to manage a varied workload and work on your own initiative.Awareness of data protection and GDPR principles.A positive, professional and adaptable approach to work.
Desirable
Experience within fundraising, the charity sector or donor administration.Experience creating social media content or supporting digital marketing activities.
Why Join LJWB?
Be part of an organisation that is genuinely making a difference in people’s lives.Supportive and friendly working environment.Opportunities for training and professional development.Flexible part-time hours with an early finish on Fridays.Work with a committed team dedicated to delivering excellent services and community impact.
Equality, Diversity & InclusionLJWB is an Equal Opportunities Employer and welcomes applications from all sections of the community. We are committed to creating an inclusive workplace and will make reasonable adjustments where required in accordance with the Equality Act 2010. Apply NowIf you are passionate about organisation, data management and supporting fundraising success, we’d love to hear from you. Please submit your CV and covering letter by:Closing Date: Tuesday 30th September 2026Interview Date: w/c 05th October 2026Join us and help build a stronger, more connected communityWe kindly request no agencies please INDLS
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Job Title: Transport Clerk / Transport AdministratorLocation: HinckleyPay Rate: £13.00 per hourShifts: Monday to Friday - 08:30 - 17:00Ignition Driver Recruitment are looking for a reliable, experienced Transport Clerk to join our client team and play a vital role in keeping the supply chain moving. Ideally, you will have previous experience working in the transport industry, but this is not essential as full training will be provided. What You'll Do:Working with other departments such as Hub and Network Operations, Transport and Security ensuring that updates on arrivals or any issues are communicated as quickly as possible in order to keep the operation running smoothlyCompleting licence checks for agency drivers and ensuring the client remains compliant in line with O Licence RegulationsDespatching transport drivers, agency drivers, and subcontracted routes.Ensuring on-time departures and managing exception reporting.Performing general administrative tasks, such as answering telephone queries, printing route paperwork and maps.Providing additional administrative support to the LGV Coordinators, Transport Shift Managers and Transport Operations Managers.General administration duties to support the departmentWhat You Need:You will preferably have experience in a fast paced operation ideally in a transport settingYou will have strong communication skills with the ability to communicate with people at all levelsDemonstrate excellent time management and organisational skills with the ability to work to tight deadlinesExcellent computer skills with the ability to use Google chrome applicationsDemonstrate the company's 'DNA' (core values) – Passion, Respect, Honesty, Flexibility, Caring and AccountabilityYou must be a UK resident to be considered for this opportunity. We are unable to assist with VISA applications and cannot assist with relocation.Why Work With Us?Weekly pay with competitive ratesOngoing workSupportive team who value our driversOpportunities for ongoing training and upskilling24/7 on-call support if you need usIncreased hours if desiredApply Today – Drive Your Career Forward With Us!....Read more...
Accounts and Operations AdministratorLocation: Tower Quays, BirkenheadContract Type: Full-time, PermanentSalary: c£27-29k depending on experienceAqualogic is a growing water conservation and demand management business working with water companies across the UK. We combine practical field delivery, technical expertise and a people-focused approach to help reduce waste, improve performance and strengthen long-term resilience.We are looking for an Accounts and Operations Administrator to join our central support team based in Birkenhead. You will play a key role in supporting the Finance Officer and wider business, providing day-to-day administrative and transactional support across both finance and operational activities. You will be expected to support accurate processing of financial information, while also assisting operational processes that impact financial accuracy, including purchasing, stock and invoicing.Why join AqualogicAqualogic is an established business with strong roots, real momentum and genuine opportunity. We are growing quickly, but we have kept a practical, supportive and less hierarchical culture than many larger competitors. For the right person, this is an opportunity to join a serious business doing work that matters, with the chance to grow and develop as the company continues to expand.What candidates can expect from Aqualogic
A growing national business with local teams and regional opportunitiesMeaningful work in a sector that mattersA practical, supportive and people-focused environmentVisible opportunities to develop and progress as the business growsThe chance to be part of a business with real momentum and long-term ambition
What we will expect from you
Strong attention to detail and the ability to maintain accuracy across high volumes of transactional workGood organisational and time management skills, with the ability to manage routine and repetitive tasks consistentlyExperience in an administrative or accounts assistant roleExperience supporting purchase ledger processes, including invoice processing and codingConfident handling of data entry and maintaining accurate digital recordsAbility to support finance processes including expenses, basic bookkeeping and month-end preparationExperience working across both finance and operational activities, including purchasing, stock or invoicing processesGood communication skills and confidence in liaising with internal teams to obtain required informationAbility to work collaboratively with colleagues across finance, operations and the wider businessComputer literate with proficiency in MS365 tools, particularly Excel
Desirable
AAT Level 2 or working towards Level 3Experience with ERP systems (e.g. Sage 200)Previous exposure to purchase ledger and invoicing environments
For more details about this role, please see the accompanying job description.We want Aqualogic to be a place where people can build careers as the business grows, with real opportunities to develop, take on more responsibility and progress over time. If this sounds like a company you want to be part of, please use the form below to submit your CV.Closing date – 7 October 2026 INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Experienced GP Receptionist / Office AdministratorLocation: North Leeds Salary: Circa £14.00–£16.00 per hour, dependent on skills and experience Hours: Monday to Friday, 12.00pm–6.00pm, with Saturday hours to be discussed Working pattern: Site-basedWe are recruiting on behalf of a well-established private healthcare provider in North Leeds that is looking for an experienced GP Receptionist / Office Administrator to join its friendly and professional team.This is a patient-facing role where you will play an important part in ensuring every patient receives a professional, welcoming and high-quality service from their initial enquiry through to their appointment and follow-up.Reporting to the Reception & Practice Manager, you will manage a range of reception, patient coordination and administrative duties. Previous experience within an NHS GP surgery is important. Applications may also be considered from candidates with strong reception and administration experience gained within a highly customer-focused environment.The role will include:
Welcoming patients and ensuring the reception and waiting areas provide a warm, professional environment, including offering refreshmentsAnswering telephone calls and responding to emailsBooking and coordinating patient appointmentsManaging diaries and appointment schedulesPreparing, maintaining and filing patient documentationProviding a professional and supportive service throughout the patient journeyMaking follow-up telephone calls to patientsPreparing letters, patient information and other practice documentationSupporting patient surveys and new patient administrationGeneral administrative duties including filing, archiving, photocopying and handling postHelping to maintain professional and presentable reception and patient areasProviding wider administrative support to the practice team as requiredHelping to maintain clean, professional and well-presented reception, patient and clinical areasSupporting the practice with routine weekly compliance checks and associated records
Essential skills and experience:
Previous NHS GP reception experienceA proactive problem-solving approach, with the ability to use initiative to deliver the high standard of service our patients expectA positive, solutions-focused attitude, recognising that you are a key point of contact and play an important role in the overall patient experienceExcellent customer service and interpersonal skillsConfident and professional telephone mannerStrong written and verbal communication skillsExcellent listening skills with the ability to respond sensitively to patients' needs and concernsA discreet and professional approach when handling confidential informationAbility to prioritise enquiries and take appropriate actionAbility to manage several tasks simultaneously in a busy environmentStrong organisational and time-management skillsGood IT skills and confidence using office systemsExcellent attention to detailGood problem-solving skillsAbility to remain calm and professional under pressureA positive, proactive and team-focused approach
Desirable experience:
Experience coordinating patient appointments and managing clinical diariesExperience handling confidential or sensitive patient information
If you have the skills and experience required and would like to join a professional, patient-focused healthcare environment, please apply with your CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Payroll & Office AdministratorSRB Accountancy Limited | Sudbury, near Uttoxeter Hours: 36.5 hours per week, with part-time/flexible hours considered for the right candidate Salary: £25,500 to £31,000 FTE Working pattern: Office based with the possibility of hybrid workingSRB Accountancy Limited is a friendly, established firm of Chartered Accountants and Business Advisers. We look after owner-managed businesses and individuals across a wide range of sectors, and we’re looking for an experienced, organised and reliable Payroll & Office Administrator to join our team.Due to our location, you must be a car driver and live within approximately 30 minutes’ commute of our Sudbury office.The roleThis is a varied position combining client payroll with the day-to-day administration of the practice. You’ll work closely with the directors and wider team and will be a key point of contact for clients on payroll matters.Previous hands-on payroll experience is essential for this position.Payroll duties
Process weekly, fortnightly and monthly payrolls for a portfolio of clientsSubmit FPS and EPS returns to HMRCManage starters, leavers, P45s and P60sCalculate statutory payments, including SSP, SMP and SPPHandle auto-enrolment assessments, pension submissions and re-enrolmentPrepare payslips and payroll reports for clientsRespond to client and HMRC queries promptly and accuratelyAssist with P11D preparation where appropriate. Training can be provided
Office administration duties
Answer the phone and welcome clientsManage post, email and incoming recordsScan, file and maintain client documentsSupport new client onboarding, engagement letters and anti-money laundering (AML) checksAssist with company secretarial work, including maintaining company records and preparing Companies House filingsHelp with diary management and general administration for the directors and wider team
About youTo be considered for this role, you will need:
At least two years’ hands-on payroll experience, ideally within an accountancy practice or payroll bureauExperience with RTI submissions, auto-enrolment and statutory paymentsA full UK driving licence and access to a car due to the location of the officeTo live within approximately a 30-minute commute of Sudbury, near UttoxeterStrong accuracy and organisational skills, with the ability to manage a varied workload and meet deadlinesClear and professional communication skills, both on the phone and in writingConfidence using Microsoft 365The ability to attend the office on agreed days to support reception and client-facing duties
Experience with Xero, QuickBooks Online or payroll software such as BrightPay would be an advantage. A CIPP qualification, or progress towards one, would be welcome but is not essential.Experience with AML or company secretarial work would also be useful, although training can be provided.Hours and flexibilityThe usual working week is 36.5 hours, although we are happy to consider part-time or flexible working arrangements for the right candidate.The role requires regular attendance at our Sudbury office due to the administrative and client-facing elements of the position. However, there may also be the opportunity for some hybrid working, depending on experience and the agreed working pattern.If you’re an experienced payroll professional looking for a varied role where you can combine payroll expertise with wider office administration, we’d be pleased to hear from you. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Core-Asset Consulting is working with a leading investment management business to recruit a Senior Fund Administrator on a 12-month fixed-term contract based in Edinburgh. This role supports key Fund Administration activities, with a particular focus on NAV Oversight and Investment Operations across the investment lifecycle. The role will involve: • Performing and overseeing allocated activities across Investment Operations and NAV Oversight, ensuring tasks are completed accurately, on time and in line with documented procedures and control requirements. • Supporting oversight of investment operations processes across the trade and post-trade lifecycle, including monitoring operational events, exception management and follow-up of open items. • Investigating and helping to resolve trade issues, cash and position discrepancies, NAV breaks, pricing or valuation exceptions and stakeholder queries. • Acting as a senior point of contact for day-to-day queries, process interpretation and more complex operational items. • Working with internal teams and third-party providers to support timely completion of deliverables and resolution of operational issues. • Executing controls and maintaining supporting evidence to the required standard. • Contributing to operational resilience through accurate procedures, effective handovers and cross-training. • Identifying practical process improvements that enhance efficiency, accuracy, scalability and control effectiveness.
Required Experience
Solid experience in Investment Operations across the trade and post-trade lifecycle
• Experience and working knowledge of Aladdin. • Knowledge of fund operations and/or fund administration, with relevant exposure to NAV Oversight, valuation support, Investment Operations or related activities within an asset management environment. • Good understanding of EMEA fund ranges, structures and associated operational requirements. • Comfortable working with Aladdin.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
Core-Asset Consulting is working with a leading investment management business to recruit a Senior Fund Administrator with previous Aladdin experience on a 12-month fixed-term contract based in Edinburgh. This role supports key Fund Administration activities, with a particular focus on NAV Oversight and Investment Operations across the investment lifecycle. The role will involve: • Performing and overseeing allocated activities across Investment Operations and NAV Oversight, ensuring tasks are completed accurately, on time and in line with documented procedures and control requirements. • Supporting oversight of investment operations processes across the trade and post-trade lifecycle, including monitoring operational events, exception management and follow-up of open items. • Investigating and helping to resolve trade issues, cash and position discrepancies, NAV breaks, pricing or valuation exceptions and stakeholder queries. • Acting as a senior point of contact for day-to-day queries, process interpretation and more complex operational items. • Working with internal teams and third-party providers to support timely completion of deliverables and resolution of operational issues. • Executing controls and maintaining supporting evidence to the required standard. • Contributing to operational resilience through accurate procedures, effective handovers and cross-training. • Identifying practical process improvements that enhance efficiency, accuracy, scalability and control effectiveness.
Required Experience
Solid experience in Investment Operations across the trade and post-trade lifecycle
• Experience and working knowledge of Aladdin. • Knowledge of fund operations and/or fund administration, with relevant exposure to NAV Oversight, valuation support, Investment Operations or related activities within an asset management environment. • Good understanding of EMEA fund ranges, structures and associated operational requirements. • Comfortable working with Aladdin.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
ACCOUNTS ASSISTANT / FINANCE ASSISTANTSEVENOAKS (HYBRID AFTER PROBATION)£33,000 to £35,000 + BONUS + BENEFITS
THE OPPORTUNITY: We’re partnering with a well-established and growing international business that is looking to recruit an experienced Accounts Assistant / Finance Assistant to join their established finance team.This is an excellent opportunity for someone with solid accounts experience who is looking for a role with greater responsibility and ownership. This is not an entry-level position, so the successful candidate will already have strong hands-on experience with cashbook management, bank reconciliations and general finance processes. Initially working from the Sevenoaks office during the training and onboarding period, the position will move to a hybrid working arrangement once fully settled into the role.THE ACCOUNTS ASSISTANT / FINANCE ASSISTANT ROLE:
Reporting into the finance team, taking responsibility for the day-to-day management of the cashbook
Completing daily bank and financial reconciliations, ensuring transactions are accurately recorded and balanced
Investigating discrepancies and unidentified transactions, taking ownership through to resolution
Processing supplier and overhead invoices and ensuring payments are made accurately and on time
Monitoring incoming payments and supporting the reconciliation of sales and commission income
Assisting with month-end processes and preparing information for monthly management reporting
Maintaining accurate financial records and ensuring transactions are correctly allocated within the system
Responding to finance queries from colleagues across the business
Working with high volumes of financial transactions and ensuring accuracy is maintained at all times
Supporting the wider Accounts team with ad hoc finance duties and ensuring the smooth running of the department
THE PERSON:
Current experience within an Accounts Assistant, Finance Assistant, Accounts Administrator, Assistant Accountant or similar role
Strong hands-on experience with cashbook management and bank reconciliations is essential
Confident investigating reconciliation differences and resolving discrepancies independently
Experience processing supplier invoices, payments and general transactional finance activities
Good working knowledge of Microsoft Excel, with experience using spreadsheets for reconciliations and financial data
Experience working within a high-volume or multi-currency environment would be advantageous, but is not essential
Excellent attention to detail with the ability to maintain a high level of accuracy when working to deadlines
Strong communication skills with the confidence to liaise with colleagues across the business
Able to manage priorities, work independently and take ownership of key finance processes
A proactive and adaptable individual who enjoys working as part of a busy finance team
TO APPLY: Please send your CV for the Accounts Assistant / Finance Assistant role via the advert for immediate consideration.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Location: Remote – PhilippinesEmployment Type: Full-TimeWorking Hours: UK Business HoursSalary: Competitive salary from PHP 45,000/month, negotiable based on experience.About the RoleWe’re looking for a reliable, organised, and proactive General Virtual Assistant based in the Philippines to join a growing UK-based Health Tech company.This is a varied, generalist role supporting the team across day-to-day administration, organisation, research, customer communication, and business operations. You’ll work closely with a UK-based team and help keep things running smoothly behind the scenes.You don’t need to be a healthcare expert — we’re primarily looking for someone who is resourceful, detail-oriented, highly organised, and confident working independently in a fast-moving environment.What You’ll Be DoingManaging emails, calendars, appointments and general administrationUpdating spreadsheets, databases, CRM systems and internal recordsConducting online research and gathering informationPreparing documents, reports, presentations and other materialsCoordinating meetings, follow-ups and appointmentsResponding to basic client or customer enquiriesSupporting the team with day-to-day operational tasksOrganising files, documents and digital informationFollowing up on outstanding tasks and making sure deadlines are metAssisting with basic marketing, social media or content-related tasks when requiredHelping document and improve internal processes and workflowsTaking on ad-hoc tasks and projects as the business growsWhat We’re Looking ForPrevious experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, Office Administrator, Customer Support Specialist or similarExcellent written and spoken EnglishStrong organisational and time-management skillsExcellent attention to detailConfident using Google Workspace and/or Microsoft OfficeComfortable working with spreadsheets, online systems and CRM platformsAble to learn new tools and processes quicklyStrong communication and follow-up skillsComfortable working independently with minimal supervisionProactive attitude and a willingness to take ownershipReliable internet connection and a suitable home-working setupWillingness to work UK business hoursNice to HaveExperience with any of the following would be an advantage:CanvaSocial media managementCRM systemsProject management tools such as Asana, Trello or Monday.comBasic bookkeeping or invoicingCustomer serviceRecruitment or HR administrationMarketing or content supportAI tools such as ChatGPTWhat We OfferFully remote work from the PhilippinesWork directly with a UK-based Health Tech companyCompetitive salary starting at ?45,000/month, with flexibility to offer more for candidates with strong or highly relevant experience.Long-term career opportunityVaried responsibilities with opportunities to develop new skillsExposure to an international, fast-growing Health Tech environmentSupportive and collaborative working environmentOpportunity to take on greater responsibility as the business grows....Read more...
Customer Service Administrator Reports to: Assistant Ops ManagerBased at: Cambridge and Peterborough site in Huntingdon. Salary: £12.83 per hourFiixed term initially until 31/01/2027Full-time, 40 hours - 8:30am-17:00pm Mon-FridayJob purpose: To provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.Key Responsibilities:
Answering the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting onto computer systemInputting and retrieving data from the in-house computer systemProvide product information by answering questions and helping, where possibleTelephone engineers out in field to pass on relevant information about emergency repairs in a timely manner.Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requestsProblem solving by clarifying issues, researching and exploring answers and alternative solutionsEscalating unresolved problemsActively responsible for building teamwork and working together as a teamAdhering to Equal Opportunities and Dignity at Work as per the company policyAny other duties relating to the role as requested by your line manager or the Company.
Skills and Qualifications:
Minimum 2 years proven experience of call handlingMinimum 2 years proven experience of data entryAccuracy at record keepingI.T. skills
Additional skills/ experience
Strong personable natureTeam playerExperience of working in a pressurised call centre environmentMulti-taskingCustomer focusedSelf-motivatorProblem solving skillsGood telephony skillsDependability.
Confidentiality:While carrying out the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Customer Service AdministratorPermanent, Full time Salary: Dependent on experience Bradford (Euroway) - office basedObjective of the RoleTo provide friendly and efficient administrative support to the customer service and sales teams. This is a junior role suited to someone who is organised, accurate and keen to develop their customer service and administration skills within a busy office environment.The role will involve responding to customer enquiries, processing orders, maintaining accurate records and supporting the smooth day-to-day running of customer service and sales administration activities.Main tasks- Sales administration- Customer serviceResponsibilities/ Authority· Provide helpful and professional customer service by telephone and email · Respond to customer enquiries and pass more complex queries to the appropriate team member · Process customer orders and update internal systems accurately · Maintain accurate customer records, contact details and account information · Provide basic product, pricing and delivery information, with support from colleagues where needed · Liaise with internal departments to help progress orders and customer requests · Monitor shared inboxes and ensure messages are actioned or forwarded appropriately · Prepare basic customer documentation, forms and reports as required · Keep accurate notes of customer interactions and any actions taken · Follow agreed processes and procedures, seeking guidance where required · Support the wider customer service and sales administration team with general office duties as requiredEducation· Good standard of general education or equivalent · Good standard of numeracy and written and verbal communicationSkills & ExperienceProfessional Experience· Some previous customer service, administration, retail, hospitality or office experience would be advantageous · Previous experience within a manufacturing environment would be advantageous · Full training will be provided; a positive attitude and willingness to learn are essentialTechnical & Specialist Skills· Basic working knowledge of Microsoft Office, including Word, Excel and Outlook · Good keyboard and data entry skills with a strong focus on accuracy · Comfortable learning new computer systems and internal processes · Able to write clear and professional emails · Previous experience using an ERP, CRM or order processing system would be helpful but is not essentialProblem Solving & Organisational Skills· Good attention to detail and accuracy · Able to organise daily tasks and follow agreed processes · Willing to ask questions and seek guidance when needed · Able to work accurately and efficiently within a busy office environmentPersonal Attributes· Friendly, approachable and confident when speaking with customers · Good verbal and written communication skills · Reliable, punctual and keen to learn · Positive team player with a helpful attitude · Able to remain calm and polite when dealing with customer queries · Good standard of written and spoken EnglishInterested? Please send your CV by return. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Payroll & Operations SupportDepartment: Payroll / OperationsReports to: National Operations ManagerLocation: Wigan, WN3 5BAHours: Monday to Friday – 8:00am–4:00pm, 8:30am–4:30pm or 9:00am–5:00pmRole PurposeWe are looking for an organised and detail-focused Payroll Administrator to support the accurate and timely processing of weekly payroll for temporary workers across more than 30 client accounts.This is a busy, varied role involving the collection and processing of working hours and timesheets, checking time and attendance information, validating pay and charge rates, producing client costings and ensuring all necessary approvals are received ahead of payroll.The role will also provide administrative support around temporary worker compliance, ensuring records and documentation remain accurate and up to date.Weekly payroll is processed each Monday, so strong organisation, accuracy and the ability to work to strict deadlines are essential.Key Responsibilities - Payroll & TimesheetsObtain weekly working hours and authorised timesheets from 30+ client accounts.Liaise proactively with clients and internal account teams to obtain missing or incomplete payroll information.Accurately input hours, shifts, overtime, bonuses, holidays and other payments into the workforce management system.Review time and attendance information, identifying missing clockings, discrepancies and unusual entries.Investigate and resolve payroll queries ahead of the weekly payroll deadline.Check pay and charge rates against agreed client costings.Produce and review payroll costings, ensuring all information is accurate before submission.Send hours and costings to clients for approval and follow up on outstanding authorisations.Ensure all payroll information is complete and approved in readiness for the Monday payroll run.Maintain accurate records of client approvals, amendments and payroll communications.Respond professionally and promptly to payroll queries from clients, temporary workers and internal colleagues.Support the correction of payroll errors and ensure any necessary adjustments are processed accurately.Compliance & AdministrationReview temporary worker compliance records and identify documentation that is missing, incomplete or approaching expiry.Support checks relating to right to work, identity, contracts, assignment information, licences, training and other role-specific requirements.Liaise with temporary workers and operational teams to obtain updated compliance documentation.Ensure mandatory compliance requirements are satisfied before workers are placed or permitted to continue working.Maintain confidentiality when handling personal, payroll and sensitive information.Assist with internal and client audits by providing accurate payroll and compliance records.Complete additional payroll, compliance and general administrative duties as required.Skills & Experience (Essential)Strong administrative and data-entry skills with excellent attention to detail.High level of accuracy when processing large volumes of information.Confident using Microsoft Office, spreadsheets and computer-based systems.Ability to review timesheets and time and attendance information and identify discrepancies.Strong organisational skills with the ability to prioritise a busy workload.Comfortable working to strict weekly deadlines.Clear and professional written and verbal communication skills.Confidence communicating with multiple clients and internal stakeholders.Proactive approach to chasing outstanding information and resolving queries.Ability to handle confidential and sensitive information appropriately.DesirablePrevious experience within payroll, recruitment, temporary staffing or workforce administration.Experience processing weekly payroll for hourly paid or temporary workers.Experience reviewing timesheets, clocking data, pay rates and client costings.Knowledge of temporary worker compliance and right-to-work requirements.Experience using workforce management, time and attendance or payroll systems.Personal AttributesThe successful candidate will be methodical, organised and dependable, with a strong sense of ownership over their workload.You will be comfortable managing information across multiple client accounts and able to remain calm and accurate when working under pressure. You should be proactive and persistent when following up outstanding information and confident enough to question information where something does not appear correct.You will also be professional and service-focused when dealing with clients and temporary workers, while working effectively as part of the wider operations team.Key Measures of SuccessWeekly payroll information completed accurately and on time.Client hours and costings approved ahead of payroll deadlines.Payroll discrepancies identified and resolved promptly.Temporary worker compliance records maintained accurately.Payroll errors and subsequent corrections kept to a minimum.Strong and professional relationships maintained with clients, temporary workers and internal teams.....Read more...
