Network and Compliance AdministratorReporting to: Head of ComplianceSalary: Competitive, dependent on experienceContract type: Full Time (35 hrs per week), PermanentLocation: Newark, NG24 1BS (remote/hybrid working)Who are we:Fiducia Commercial Network is a trading name of The Fiducia Network Ltd which is a commercial finance ‘Appointed Representative’ (AR) network. Our mission is to evolve, manage, and maintain the network of choice for the commercial finance broker with a duty of care, best customer outcomes and the needs of the SME at the heart of all they do.Building long-term broker-client relationships in an industry that has for far too long been just about the transaction. Quality support from qualified professionals, offering evidence-based guidance for all business in all sectors, going through the many and varied stages and phases of running a business.The Role:The Network and Compliance Administrator is responsible for supporting effective onboarding and ongoing administration of Appointed Representatives (AR’s) within the Network. This role also provides essential assistance to the Compliance team, ensuring adherence to regulatory and compliance requirements in line with relevant frameworks, policies, and standards. The ethos of the compliance team is to support the health of the business and protect consumer outcomes with expert knowledge, support, and challenge.Key Roles & Responsibilities:
Monitor the firm’s appointed representatives, ensuring all relevant regulatory requirements are met through client file checking.Support Operations Manager and Network Managers administrative duties as required.Ensure the firm’s prospective appointed representatives are effectively and efficiently on-boarded.Complete tasks within the compliance monitoring plan.Maintain the ‘White documents’ used by the appointed representatives and ensure they are kept up to date, and the appointed representatives are aware of any changes made.Maintain the firm’s compliance with Consumer Duty and report any concerns to the Head of Compliance.Research customer complaints and queries in line with the firm’s Consumer Duty obligations.Complete data related queries in line with the firm’s Data Protection obligations.Assist with answering queries raised by the appointed representatives in a timely manner.Feeds data and narrative to the Head of Compliance and ensure these are of high quality and accurate.Comply at all times with the Compliance Training & Competence Scheme of the firm.Comply at all times with the requirements of the Financial Services and Markets Act 2000, and the FCA Principles, Code of Practice.
Required Qualifications/Expertise:
Experience in a similar role and a passion for providing exceptional customer service.Experience of managing workloads and administration with a proven track record of multi-tasking and working to deadlines.Work in a consistent and compliant manner to FCA standards.
Technical:
Excellent attention to detail.Ability to understand data.Good presentation and communication skills.Proven ability to maintain and build strong collaborative working relationships.Good organisational skills.Good ability to prioritise workload.Strong skills in Microsoft Office and general IT.Interest in finance and compliance.
Behavioural:
Excellent written & Verbal communication skills.Experience of collaborating with internal and external stakeholders.Proven planning ability - identifying priorities and actions to assist in delivering results.Personal resilience and ability to respond positively to pressure.
Interested? Please apply with your updated Cv. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Customer Service AdministratorLocation: Surrey Wheelchair ServicesSalary/Rate: £25,521.60 paMonday to Friday 8.00am – 5.00pm, 40 hours a weekKingsway Business Park, Forsyth Road GU21 5SARewards & Benefits:
Company Pension SchemeFree on-site parkingLife Assurance SchemeCompany Sick Pay SchemeWellbeing initiatives
We are currently looking for a Customer Service Coordinator to join the team within our Surrey Wheelchair Service Centre based in Woking. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or enquires.We are a fast-growing business and a leading provider of Healthcare Service solutions. We work in partnership with the NHS to deliver the Surrey Wheelchair Service which is an integrated service delivering clinical needs and a repair service.The Role:
Manage incoming calls and emails, answering any queries in a timely and professional manner.Coordinating equipment to be delivered, serviced, or collected by our field-based Engineers.Monitoring and progressing orders by checking with suppliers.Entering referral information for clinical triage via both telephone and email.General administration that supports daily activities and duties
What are we looking for?
Strong experience in a similar busy and fast paced office environmentRelevant telephone-based customer service experienceGood attention to detail and accuracyPrevious administration and diary management experienceProfessional and confident manner on the telephone and through emailCompetent IT skills with Microsoft Office programmes and ability to learn new systems.
This Customer Service Coordinator role is working in a regulated activity and may be subject to an enhanced DBS disclosure.No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability, or sexual orientation, and we will gladly accept applications from all sections of the community. INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
We have an exciting opportunity for a Business Administrator Apprentice to be part of the production team at Gemini Rail Services. The role will be employed on a full-time basis. The position will include attendance at a technical college to complete modules to support the apprenticeship program.
Key Activities / Elements:
Maintains personnel data in the central HR Database daily and ensure all data is accurate.
Monitors accuracy of local HR master data.
Maintains a salary and bonus review file and cooperate with finance to support the bonus calculation process.
Coordinates appraisal and target-setting processes and ensures its documentation and reporting.
Supports creation and maintains org charts, SRF´s, JD, etc... in SAP, Excel or Word.
Analyse training requests, supports the coordination process with the nominees, and keeps training records.
Supports HR and Line Managers in recruitment processes, i.e. applications management, candidate communication, etc.
Prepare and provides regular HR reporting, to inform involved management.
Keeps HR workbook up to date, to have HR processes and workflows accurately documented. Produces general employee correspondence for the HR Manager to review and sign off.
Updating and maintaining medical information to ensure accurate data is held.
Support with scheduling medical assessments.
Training:Your learning will take place at the South Central Institute of Technology, which offers benefits such as:
Quality teaching and support.
Project-based learning, co-delivered by employers.
State-of-the-art facilities with plenty of tech equipment available.
Training Outcome:After gaining valuable experience in their role, the potential to develop is high. This will be covered by your line manager.Employer Description:We combine the experience and expertise of industry-leading companies into one innovative and dynamic team. We are focused on driving technological improvements and delivering high quality solutions that meet the demands of our challenging rail industry. Operating from Wolverton Works, Gemini Rail Services offers unique capabilities, including a range of own-site or depot-based solutions that mean we are able to meet the ever developing needs of our customers.Working Hours :Monday to Friday between 8am and 4pm. Varies day to day.Skills: Secondary Education,Vocational Training,English Proficiency,Customer Awareness,Professional Conduct,Highly Organised,Complex Environments,SAP & Office,Excel Expertise....Read more...
We’ve got a fantastic opportunity for a Business Administrator to join our Doncaster team. This is a role for someone who thrives in a dynamic, fast-paced care environment, with a passion for high standards, people, and processes.
Working closely with our registered manager and operations team, you’ll play a key part in ensuring our service runs smoothly behind the scenes—from onboarding new staff to keeping documentation watertight, tracking compliance, managing schedules, and supporting clients with queries.
You’ll be the glue that holds things together. Each day will bring something new, but you can expect to:
Manage key administrative processes across our care and recruitment divisions
Coordinate staff files, training records, DBS checks, and compliance documents
Monitor emails, handle inbound enquiries, and keep client records up to date
Support the onboarding of new care workers and health professionals
Assist in rota scheduling, timesheet logging, and payroll preparation
Track KPIs, update logs, and maintain our internal SharePoint/CRM systems
Respond professionally to client queries, complaints, or requests
Provide ad-hoc support with marketing, invoicing, policies, or events
Help maintain excellent CQC readiness, audit trails, and quality standards
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Potential opportunity of staying full-time upon successful completion of the Apprenticeship
Employer Description:A care agency committed to delivering high-quality, compassionate care that empowers individuals to live comfortably and independently in their own homes. Our mission is to make a positive difference in the lives of those we support by providing person-centered care that respects individual needs, promotes dignity, and enhances overall well-being.Working Hours :Monday - Friday 9am - 5pm with 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative,Microsoft Office....Read more...
Contract Support - City of London - £45,000 per annum Permanent - Office-BasedRepresenting our Client as a Recruitment Agency We are delighted to be recruiting on behalf of a leading property and engineering services organisation for an experienced Contract Support professional to join their London team on a permanent, office-based basis. This is an excellent opportunity for a detail-driven individual who thrives in a fast-paced environment and enjoys supporting contract delivery, financial processes, and supplier coordination. The Role As Contract Support, you will play a key role in ensuring the smooth operational and administrative running of engineering and FM contracts. Working closely with contract managers and operational leads, you will be responsible for supporting financial reporting, compliance tasks, supplier communication, and day-to-day administrative functions that keep commercial contracts performing effectively. Key ResponsibilitiesProvide day-to-day contract and operational support to the management teamAct as the first point of contact for suppliers and subcontractorsProduce and maintain financial reports, including purchase orders, invoicing, accruals, and budget trackingEnsure all contract documentation, compliance records, and health & safety information are up to dateSupport planning and scheduling of engineering works and PPM activitiesMaintain accurate data in CAFM systems and contract databasesAssist with KPI/SLA reporting and performance monitoringPrepare meeting packs, minutes, and administrative documentationBuild strong internal and external relationships to support effective contract deliveryAbout YouPrevious experience in a Contract Support, FM Administrator, or Operations Support roleConfident managing financial processes such as invoicing, PO raising, reconciliation, and reportingExperience working with CAFM systems (e.g., Planon, Concept, CAFM Explorer)Strong organisational skills with excellent attention to detailAbility to communicate confidently with internal teams, engineers, and suppliersProactive, reliable, and able to remain calm under pressureComfortable working in a fully office-based environmentWhat’s on Offer£45,000 per annumPermanent position with long-term career progression opportunitiesOffice-based role in a well-connected London locationSupportive team culture with a respected industry employerIf you’re an organised, motivated professional looking to take the next step in your contract support career, we’d love to hear from you. Apply today or contact Abbie at CBW Staffing Solutions for a confidential conversation!....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on-the-job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff.
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access.
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems.
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We’re looking for an organised and proactive Office Administrator to join our team and play a vital role in supporting our care operations. You’ll be the backbone of the office, ensuring everything runs smoothly so our care assistants can focus on delivering excellent care to our customers.
Your day-to-day will include managing administrative tasks such as:
maintaining accurate customer and staff records
preparing new customer information packs
keeping our systems up to date.
You’ll be the friendly first point of contact for telephone and face-to-face enquiries, communicating professionally with customers, families, and team members.
You’ll support the team by:
managing supplies including uniforms and PPE
handling petty cash
preparing training rooms
assisting with quality assurance checks.
From producing care assistant contracts and ID badges to helping with competitor analysis, you’ll gain valuable insight into all aspects of running a successful care business.
We’re looking for someone who’s flexible, reliable and thrives in a team environment. If you’re detail oriented, have strong communication skills, and want to contribute to a company that make a real difference in people’s lives, we’d love to hear from you.
We’re a trusted Bluebird Care franchise serving communities across Colchester & Tendring and Braintree & Uttlesford. We’re passionate about enabling people to live independently and comfortably in their own homes, delivering high-quality domiciliary care that truly makes a difference.
From supporting older adults and people living with dementia, to providing specialist care for individuals with learning disabilities, physical disabilities, or complex clinical needs, we tailor every service to the person we’re caring for. Whether it’s a quick check-in visit or round-the-clock live-in care, we put our customers at the heart of everything we do.
What sets us apart are our values. We’re kind and caring, building genuine relationships with our customers. We’re professional and respected, maintaining the highest standards of care. We’re fun and passionate, bringing positivity and energy that makes customers look forward to seeing us. We’re innovative, embracing new approaches and technology. And we’re supportive, we’re one family, working together to help people live their best lives.
Join our team and be part of a company that’s proud to deliver outstanding, person-centred care that meets CQC standards and exceeds expectations every day.Training:Our blended approach means that our programmes are flexible and enable you to experience a range of learning and support opportunities in a variety of formats such as online or at a local ACL centre. You will have a dedicated tutor who you will meet (online or face to face) once a month who will guide you through your apprenticeship and prepare you for your End Point Assessment. Reviews of progress are carried out every 12 weeks with the learner, their line manager and the tutor. Additional workshops and seminars will be available to all learners to support additional learning. You will complete a Level 3 Business Administrator apprenticeship.Training Outcome:This apprenticeship offers an excellent foundation for a rewarding career in the care sector. You'll gain hands-on experience across all areas of care service administration, from customer relations and compliance to quality assurance and business operations.
As you develop your skills, you'll have opportunities to progress into roles such as Care Coordinator, Scheduler, or Office Manager, where you'll take on greater responsibility for managing care teams and customer services. Your understanding of both the administrative and operational sides of the business will position you well for supervisory and management positions.
The care sector continues to grow, offering long-term career stability and diverse pathways. Whether you're interested in moving into recruitment, training coordination, quality assurance, or registered management, this role provides the knowledge and experience to help you get there.
You'll work towards a recognised qualification while earning, building a strong professional network, and developing transferable skills in administration, communication, and organisation that will serve you throughout your career. We're committed to supporting our team members' growth and development, providing ongoing training and the opportunity to shape your future in a sector that truly makes a difference.Employer Description:We were established in 2010 and have been proudly serving our local communities across Colchester & Tendring and Braintree & Uttlesford for over 14 years. Since our inception, we've built a strong reputation for delivering compassionate, high-quality domiciliary care that enables people to live independently and comfortably in their own homes.Working Hours :37.5 hours per week (8:30 am – 5:00 pm, Monday to Friday);
This includes 6 hours off-the-job training time (e.g. online classes, shadowing, coursework).
20 days plus public holidaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
Job Description:
Core-Asset Consulting is working with a financial services startup firm to recruit a Business Administrator to join their newly established business based in Newcastle. This is an exciting opportunity to be part of a growing function from its earliest stages, helping to shape ways of working and contribute to a collaborative, high-performance culture. You will be responsible for providing support for the investment team including managing diaries, travel logistics and getting involved in ad hoc projects.
All applicants must have minimum 2:1 Bachelor’s degree.
Skills/Experience:
Minimum 2:1 Bachelor’s degree from a Russell Group university (or international equivalent), supported by strong academic achievement.
At least 2 years’ experience in a similar business support or administrative role.
Proficient IT and administrative skills, including advanced abilities in Microsoft PowerPoint, Excel, Outlook, and Word.
Experience handling sensitive information with tact and professionalism.
A proactive, solutions-focused approach with the ability to drive progress toward deadlines.
High attention to detail and strong organisational capabilities.
The confidence and ability to manage competing priorities and anticipate the needs of stakeholders.
Top level verbal and written communication skills.
A strong team player with a positive work ethic.
Ability to work within a variety of teams across the wider Business Administration function.
Core Responsibilities:
Managing diaries and maintaining oversight of stakeholder schedules.
Organising meetings, handling logistics and supporting preparation activities.
Assisting in the production and formatting of presentation materials.
Screening calls, monitoring correspondence and coordinating conference calls.
Building effective working relationships across departments, always demonstrating a professional and approachable manner.
Coordinating comprehensive business travel arrangements, including transport, accommodation and itineraries.
Supporting the planning and delivery of firmwide events.
Undertaking ad hoc administrative tasks, research assignments and record-keeping.
Working closely with colleagues across the wider Business Administration and Executive Assistant teams to deliver seamless support.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16315
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDPERM....Read more...
General Administration:
Support the office of the Managing Director
Handling incoming enquiries via phone and email
Managing incoming and outgoing post
Ordering stock, uniforms, and PPE
Preparing documents, letters, and standard communications
Supporting with project-related tasks such as appraisals, filing systems, and data collection
Assisting with meeting preparation, including agendas, printing, and minutes
Booking meetings, rooms, travel, and accommodation when required
Maintaining office supplies, equipment, and shared spaces
Undertaking any other administrative tasks appropriate to the role
HR Support:
Monitoring and updating the HR system daily to support payroll deadlines
Assisting the HR Manager with recruitment processes, including advertising vacancies, shortlisting, and arranging interviews
Supporting onboarding activities, including preparing induction packs and setting up new starters
Responding to employee queries under guidance
Updating HR processes, documents, and templates
Maintaining accurate personnel files and training records
Helping coordinate employee communications, including benefits information and company-wide updates
Supporting the logging of absence, leave, training, and compliance data
Communication & Customer Service:
Welcoming visitors and ensuring they follow site procedures
Drafting simple internal communications or email templates
Supporting customer or supplier communication where appropriate
Assisting with gathering staff feedback for internal initiatives
Project & Process Support:
Assisting with preparing reports, spreadsheets, or presentations
Supporting internal projects, including continuous improvement initiatives
Helping document or map business processes
Collecting data or feedback to support decision-making
Finance & Operational Administration (where required)
Logging invoices or supporting purchase order processes
Conducting basic stock checks or reconciling deliveries
Liaising with suppliers for quotes, order updates, or administration queries
Training:
The successful candidate will complete a Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Located across the north of England, we are dedicated to providing convenient access to quality healthcare. We provide a wide range of innovative, high quality services and products to meet the needs of our customers.We believe in support of our customers and empowering them to make decisions about their health and wellbeing by providing expert advice and information. We provide a range of private and NHS services. Our pharmacy is well equipped to provide health care services with a specially designed consultation room and highly trained staff. This means you can enjoy quality health services in a comfortable and private environment. Our private services are competitively priced and most are available at short notice. We stock a wide range of over the counter medicines and also pharmacy only medicines. If you need advice about a treatment option, come to speak with our qualified team of healthcare professionals. We are passionate about providing high quality patient care and medication management. Our team consists of health care professionals who love to help people in the community to live healthier lives.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Meet and greet visitors to the company in a friendly, courteous and professional manner, ensuring they are directed to their correct destination
Answer all incoming telephone calls in a professional manner, direct calls to the correct destination
Take messages when appropriate and ensure they are delivered without delay
Open appropriate incoming mail and distribute all mail to relevant departments each morning
Distribute all internal post to correct departments without delay, prepare outgoing mail each day
Ensure all required stationary is ordered on the 25th of each month including other items e.g. – toilet rolls, hand towels, tea, coffee, milk etc.
Ensure all relevant letters pertaining to learners are sent out on the day requested e.g. – attendance, open days, disciplinary, moving on and general information
Ensure that positive progression paperwork is chased up and forwarded to the F/L senior administrator on the day that it is received and the learner file updated accordingly
Prepare learner start dates and accompanying learner start letters
Contact learner placement to confirm weekly attendance and update
Ensure all non-attendance is chased up and contact logs updated by 10:00am every day
Ensure session registers are ready on a daily basis for each tutor
Ensure the bursary payment spread sheet is sent to the accounts department at the end of each week
Ensure all new starts are accurately inputted onto the PICs system
Ensure all review dates and attendance are inputted onto the PICs system for each student
Ensure all audits are carried out on learner files within the required timeframe and appropriate staff informed as to any anomalies that require correction
To ensure that all learners, staff and visitors have signed in and records are filed away at the end of each day
Undertake general copying, typing and filing duties
To ensure that a sufficient stock of stationery is kept on site and that staff sign for any items taken out of the stationery cupboard
Prepare induction packs for the Study Programme as instructed, ensuring that timescales are met
Co-ordination of room booking system at the Willenhall centre
Maintain supply of Study Programme documentation
Training:
Functional Skills Level 2 maths and English if required
Business Administration Level 3
No day release is required all training is completed on the job
Training Outcome:
A chance for a full-time position if business needs allow
Employer Description:Nova was established as a Private Training Provider in September 1992 and celebrated its 25th anniversary in 2017. We are part of the recruitment agency Staff Select Ltd. Over the years Nova has operated a number of youth and adult training programmes and also delivered employer led programmes and qualifications such as NVQ's and Apprenticeships.
Our Head Office has always remained in Willenhall Town Centre (within Walsall Local Authority). Historically we have delivered training programmes across all four Black Country Local Authorities. In 2001 we opened our first centre outside the Black Country, setting up a motor vehicle workshop in Telford.Working Hours :Monday to Friday
8.30-4.30pm 30 mins lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Success in this role will mean:
Ensure timely and accurate data entry, including daily occupancy and service charge payments into Oasis
Take ownership of ordering processes and maintain the Debit Card journal, with oversight from Finance Officers
Manage shared email inboxes, ensuring queries are followed up, delegated appropriately, and chased where necessary
Issue and balance daily petty cash expenses, ensuring receipts are coded, scanned, and filed correctly. Finance Officers will oversee weekly reconciliation
Chase outstanding paperwork required for Direct Debits and Standing Orders
Raise purchase orders and match them to invoices for payment, with weekly checks by Finance officers
Build strong working relationships with internal teams and external stakeholders
Participate in learning opportunities, including a level 3 Business Administration apprenticeship, to develop professional understanding of SafeNet’s services
Support the Business Development Team with fundraising research, event planning, and donor engagement
Assist in preparing promotional materials and maintaining accurate records of donations and supporter interactions
Activities Involved in This Role:
Data entry (daily occupancy, bank payments)
Ordering goods and maintaining financial records
Managing email inboxes and internal communications
Petty cash handling and reconciliation
Chasing documentation and supporting financial compliance
Raising and processing purchase orders
Attending meetings and taking notes
Supporting donation management and general admin tasks
Assisting with fundraising events and campaigns
Contacting supporters and maintaining CRM records
Essential Core Skills:
Health & Safety Awareness:
All of our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe. You will be expected to update your knowledge and skills on Health & Safety if successful in your application.
Safeguarding:
We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm. Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service.
Digital:
Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR). Full training on specific systems is provided but a willingness to learn and develop is essential.
Equality, Diversity, and Inclusion (EDI):
The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised. Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society.
To succeed in any role within the Calico Group, candidates must show that their values and behaviours align with the organisation's principles. This alignment will be evaluated throughout the recruitment process.
The organisation is dedicated to safeguarding and promoting the well-being of adults, children, and young people. All employees and volunteers are expected to uphold this commitment and follow proper procedures to address any safeguarding concerns.Training:
Business Administrator Level 3
Day release training will take place at Burnley College
Training Outcome:Potential for full-time employment on successful completion of the apprenticeship.Employer Description:At The Calico Group, our purpose is clear: to make a real difference to people’s lives. Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives.
We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve. Your skills and experiences could make all the difference – join us to be part of something extraordinary.
Safenet deliver domestic abuse and specialist support services so that women, children, men, and everyone in-between are empowered to live increasingly positive, safer and healthier lives; through fair, inclusive, culturally aware and compassionate approaches.
Safenet is also part of The Calico Group, which is a group of innovative charities and businesses that work together to deliver social profit in the communities in which we work. We are passionate about delivering high quality services to our customers with our purpose being to make a real difference to people’s lives.
Inclusive Hiring at Calico
We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.
Our Commitment to Safeguarding
The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.
Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”Working Hours :Monday to Friday 9am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Non judgemental,Patience,Listening skills,Manage multiple tasks,Time management,Microsoft Office packages,Willingness to learn,Video conferencing tools,Friendly,Approachable,Excellent communicator,Interest in women's issues,Interest in equality....Read more...
