Support data analysis and reporting activities to help drive business insights.
Monitor and resolve data discrepancies, ensuring data consistency.
Collaborate with various teams to understand data requirements and deliver solutions.
Learn to create and maintain data dashboards, providing visibility into key metrics.
Assist with data migration projects and support the implementation of new features in EMAX.
Provide basic technical support and training to users of the EMAX system.
Training:Why choose our Microsoft Data Essentials apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Power BI, Excel and SQL Azure.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:IVM Ltd is a dynamic and innovative company, dedicated to providing cutting-edge solutions to our clients. We are looking for a motivated Data Apprentice to join our team and support our data operations, focusing on our core system, EMAX.Working Hours :All details will be confirmed at interview.Skills: Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Developing, implementing, tracking and optimising our digital marketing campaigns across all digital channels
Designing and developing company marketing resources and proposals
Co-ordinating and preparing routine and bespoke information requests
Supporting new bid and tender processes
Developing new content in unfamiliar sectors
Producing learning material, informative and marketing resources
Creating and developing E-learning content and managing E-Learning Portal LMS
Maintaining positive and pro-active relationships with partner organisations
Training:Why choose our Digital Marketing apprenticeship?
QA’s Digital Marketing Level 3 apprenticeship provides a solid foundation of practical skills integral to becoming competent in fast-paced digital marketing roles. It is widely accepted that we are facing a severe crisis when it comes to the gap between digital skills needed by employers and available talent. QA designed our workplace learning programmes to help organisations and individuals build in-demand digital marketing capabilities, both by finding and developing new talent and through the upskilling of existing teams.
QA’s Digital Marketing Level 3 apprenticeship programme enables the apprentice to:
Learn the necessary skills to enhance an organisation's digital marketing efforts, and prepare a business for the digital marketplace
Develop knowledge, skills and behaviours aligned to the Digital Marketer apprenticeship standard, being able to apply them in context
Gain the following qualifications upon successful completion of the programme:
Level 3 Digital Marketer Apprenticeship
Principles of Coding (BCS KM1)
Marketing Principles (BCS KM2)
Google Analytics Individual Qualification (IQ)
Tools and technologies learned: Apprentices will learn to use Google Analytics, SurveyMonkey, WordPress, Hootsuite, Mailchimp, Canva, Powtoon, Moz, W3Schools, JDoodle and all the major social media networks. Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:Our client is a provider with over 19 years experience of delivering cutting edge education that empowers people to take independent action through self-determination on issues that affect us all. They have become a model of excellence in peer led education that lends itself to partnership models committed to progressive and joined up working.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Processing documentation incoming and outgoing
Dealing with internal / external telephone enquiries
Entry of accurate data into customers bespoke database
Extracting of data from systems and prepare and present findings and analysis in reports
Use of bespoke systems and other internal systems, including Microsoft Word and Excel
End of day / weekly reporting including fulfilling KPI’s
Work with functional colleagues to ensure the effective operation of the department
Training:Why choose our Microsoft Data Essentials Apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned: Apprentices will learn to use Microsoft Power BI, Excel and SQL Azure.
Training and training location to be confirmed.Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
Employer Description:At Celestra we provide our clients with the services they need with forward-thinking expertise that develops, implements, and supports innovative and essential technologies. Driving big brands in Hospitality and Retail forward in the digital era, this is what we do! Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships.Working Hours :Monday - Friday, 8.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Microsoft Office experience....Read more...
Managing social media and marketing campaigns
Organising regional trade / agricultural shows
Growing the business following across multiple followings
Enhancing the customer service and sales development, sales processes and sales leads for the business
Preparing and executing business activities including business development, sales, pipeline management, identification of lead prospects
Creating and developing brand awareness through social media presence – with a specific focus on growing the company and associated brands
Developing and delivering customer meetings with the support of the General Manager
Maintaining all aspects of company CRM in respect of new business and reporting weekly
Training:Why choose our Digital Marketing apprenticeship?
QA’s Digital Marketing Level 3 apprenticeship provides a solid foundation of practical skills integral to becoming competent in fast-paced digital marketing roles. It is widely accepted that we are facing a severe crisis when it comes to the gap between digital skills needed by employers and available talent. QA designed our workplace learning programmes to help organisations and individuals build in-demand digital marketing capabilities, both by finding and developing new talent and through the upskilling of existing teams.
QA’s Digital Marketing Level 3 apprenticeship programme enables the apprentice to:• Learn the necessary skills to enhance an organisation's digital marketing efforts, and prepare a business for the digital marketplace• Develop knowledge, skills and behaviours aligned to the Digital Marketer apprenticeship standard, being able to apply them in context• Gain the following qualifications upon successful completion of the programme:• Level 3 Digital Marketer Apprenticeship• Principles of Coding (BCS KM1)• Marketing Principles (BCS KM2)• Google Analytics Individual Qualification (IQ)
Tools and technologies learned: Apprentices will learn to use Google Analytics, SurveyMonkey, WordPress, Hootsuite, Mailchimp, Canva, Powtoon, Moz, W3Schools, JDoodle and all the major social media networksTraining Outcome:
Permanent role available upon completion of the apprenticeship for the right candidate
Employer Description:Banner Contracts is a family run company based in Yorkshire and the North East of England and operating throughout mainland UK. We employ over 75 full time employees, eight of whom are based at our head office, with the remainder being site based operators, mechanics and foremen.
We have over 35 years’ experience in the construction and quarrying industries. We are the UK’s leading Contract Crushing and Screening Specialists.Working Hours :All details will be confirmed at interviewSkills: Communication skills,Organisation skills,Team working,Non judgemental....Read more...
Duties will include (but not be limited to):
Administrative tasks:
Work with Project Assistant to ensure documentation and team guidance is kept up to data
Assist with data entry and content migration tasks
Client support:
Triage and review support tickets on Jira Service Desk, ensuring all tickets are actively worked on and updated regularly with clear and comprehensive notes on progress
Action simple support tickets such as account setups, password resets, assistance with navigation of websites and content changes
Support Project Managers with issue investigation and resolution
Assign complex tickets to relevant team members and liaise/chase for completion where necessary
Project support:
Provide ad-hoc support to Project Managers with day-to-day tasks
Assist with project reporting including progress reporting and profit tracking
Reporting:
Take responsibility for creating and distributing monthly performance reports for clients, compiling data from a range of sources including Google Analytics, Jira Service Desk and PPL’s platform
Assist with profitability and resource reporting
Training:Why choose our Data Essentials apprenticeship?
QA’s Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace.
Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely using Microsoft Excel
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop Data Technicians for the modern workplace by reskilling your existing talent or hiring new entry-level talent.
QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learned:
Apprentices will learn to use Microsoft Excel and Power BI
Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Benefits:
26 days annual leave, plus bank holidays
Bonus scheme
Work from home/hybrid working
Flexi hours
Training and development opportunities
Employer Description:People Places Lives Ltd work in true partnership with health and social care organisations to deliver simple solutions that empower people, strengthen places and improve lives.
These solutions range from information and advice websites to support people on their health and social care journey, to providing day-to-day management of complex health packages via a personal health budget.
Their head office is in Wigan, and they employ 50 staff that are spread across the country.Working Hours :Monday to Friday, 9am - 5pm (1-hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Team working,Non judgemental....Read more...
Categorise and prioritise tickets: Determine the severity of each ticket and assign it a priority level, such as high, medium, or low.
Liaise with customers and engineers and assign tickets to the appropriate queues and engineers.
Create reports to identify metrics using Excel and Google Sheets: trends patterns and reasons for issues, resolution times, customer reviews and how to improve customer satisfaction.
Keep customers informed of the status of their ticket and when it will be resolved.
Supporting with stock management, booking stock in. Liaise with the purchaser when needed, creating reports Excel and Google Sheets that would help with the management of stock.
Training:Why choose our Microsoft Data Essentials apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace.
Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL. Find out more about our additional Microsoft Office Specialist: Excel Associate module below.
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Training Outcome:The apprentice will be considered as a real team member, and they will be able to make a real impact in the company growth in terms of IT. After completion of the apprenticeship, the apprentice will be offered a permanent position if we are the right fit for each other. Employer Description:Apollo Technology is a privately owned company established in January 2010. We are based in Radstock, near Bath where we have brand new bespoke offices and workshop.
We provide IT solutions to schools and education centres, as well as businesses usually within a 40 mile radius of Radstock.Working Hours :All details will be confirmed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Be responsible for the supply chain management and for evaluating a company's purchasing decisions, while acting as a liaison between Apollo and its vendors.
This role will require a daily use of Sage, Monday.com and excel and Google sheets using XLookup and/or VLookup, Count, Average, and pivot tables where possible.
Sourcing vendors: Finding potential suppliers and communicating the company's needs.
Evaluating vendors: Inspecting and testing samples, and documenting their features and benefits.
Negotiating contracts: Negotiating favourable pricing and terms with suppliers.
Analysing costs: Conducting cost-benefit analysis to compare vendors and choose the best fit.
Reporting: Preparing bi-monthly reports on purchasing metrics and vendor costs and use graphs and tables where possible.
Developing strategies: Developing short- and long-term sourcing strategies.
Presenting decisions: Presenting final purchasing decisions to invested parties.
Training:Training schedule has yet to be agreed. Details will be made available at a later date.
Why choose our Microsoft Data Essentials apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace.
Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL. Find out more about our additional Microsoft Office Specialist: Excel Associate module below.
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Training Outcome:The apprentice will be considered as a real team member, and they will be able to make a real impact in the company growth in terms of IT. After completion of the apprenticeship, the apprentice will be offered a permanent position if we are the right fit for each other. Employer Description:Apollo Technology is a privately owned company established in January 2010. We are based in Radstock, near Bath where we have brand new bespoke offices and workshop.
We provide IT solutions to schools and education centres, as well as businesses usually within a 40 mile radius of Radstock.Working Hours :All details will be confirmed at interview.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Role Overview:
As an Apprentice QA Engineer / Operations Assistant , you will play a critical role in ensuring the accuracy and efficiency of our projects
You will be responsible for quality assurance and supporting various office activities, ensuring that our clients receive the highest level of service. This position offers an excellent opportunity for growth and development in the digital marketing sector
Key Responsibilities:
Perform thorough QA checks on all deliverables to ensure accuracy and robustness of work produced
Assist with managing quotes / updates / projects, tracking their status, and following up on any outstanding tasks
Provide weekly project status updates to clients after consulting with the project manager
Maintain the integrity and security of all login credentials for internal systems
Ensure internal systems are organised and tidy, including archiving projects and verifying that all project files are uploaded correctly
General Admin
Deals with Calls/ Emails
Marketing
Communicating with new and existing clients
Marketing
Any other day to day tasks as requested by manager
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths/ English if required
No Day Release
Training Outcome:
Potential of a long term career to continue to develop/ grow with the business
Employer Description:West Midlands Media is a friendly, dynamic digital agency dedicated to delivering innovative solutions for clients. They pride themselves on their collaborative culture and commitment to quality, making them a leading choice in the local area for web, design and digital.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Design and develop DevOps pipeline that are secure and supports ZTA.
Drive efforts to help the engineering group develop a scalable CICD model.
Automate development lifecycle processes, via relevant plugins and scripting across multiple SDLC tools such as Jira, GitHub, Jenkins, etc…
Automating and streamlining key DevOps tasks.
Handle and improve the Engineering infrastructure.
Design and development of comprehensive software monitoring and alerting solutions.
Training:Why choose our Software Engineer Level 4 apprenticeship?
Our Software Engineer Level 4 Apprenticeship gives learners advance skills and technical grounding to design, test and maintain software and web systems. Learners will also gain an understanding on advanced programming, systems and software development projects. Software Development is at the heart of digital transformation. With demand for services to be consumed online by both clients and employees increasing exponentially, software developers are in high demand. Software Engineers build and test high-quality code across front end, logic and database layers.
QA’s Software Engineer Level 4 apprenticeship programme enables the apprentice to:
Build advanced skills and technical grounding to design, test and maintain software and web systems.
Receive training on end-to-end software dev stack, as opposed to hyper-focusing on one area of development.
Develop more advanced applications.
Tools and technologies learned: Learners will learn to use HTML5, JavaScript and CSS3.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Respond to all assigned customer tickets within SLA, make and receive calls to customers, update the necessary internal CRM/ticket system and supplier systems where necessary
Keep customers informed on progress of tickets
Escalate business critical issues
Contact suppliers where necessary to escalate issues, and update internal system with supplier responses
Where necessary, order/provision/configure new services for customers
Ensure all IT support customers are fully always monitored
Arrange and take ownership of customer projects where appropriate
Maintain a good understanding at all times of SolCo’s product set, and take ownership of improving knowledge
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:
90% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
Employer Description:Solution Consultants ICT Limited are a growing IT managed service provider (MSP) who support over 300 clients with their IT & Telecoms services, along with providing guidance, consultancy and IT project support.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Attention to detail,Organisation skills,Time management....Read more...
Travel to client sites in the UK to troubleshoot, configure, and implement various IT solutions and services.
Diagnose and resolve hardware issues, liaising with third-party vendors to ensure solutions.
Troubleshoot, diagnose, and fix Microsoft technologies (both cloud and on-premises) as well as third-party applications and systems.
Work closely with senior engineers to resolve complex issues and assist with project rollouts.
Be flexible with working hours to support clients across different time zones, including participation in an on-call rota.
Take a proactive approach to improving services and systems, identifying ways to deliver outstanding client support.
Support clients in maximizing system use by providing relevant training as needed.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:My client is London based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure.
My client expertise in understanding your requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet your business objectives, needs and budgets.Working Hours :Days and shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills....Read more...
Assist with all channels of communication into the helpdesk (phone, email, web portal)
To ensure that accurate, up-to-date information is maintained on all support ticket and the customer is informed on progress at regular intervals
Provide cover for the helpdesk between the hours of 7.30am to 5pm.
Attend relevant meetings as required
Build a good rapport with all helpdesk customers
Perform hands-on fixes at desktop level, including installing and upgrading software, installing hardware and configuring systems and applications
Apply diagnostic utilities to aid in troubleshooting
Training:Training schedule has yet to be agreed. Details will be made available at a later date. Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:• Learn on-premise and cloud-enabled technologies and services• Learn technical content that aligns to and is relevant to employers and the market• Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification• Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:Greater Manchester Academies Trust (GMAT) is a multi-academy Trust which currently provides nursery, primary and secondary education in North Manchester, at the Manchester Communication Academy (MCA) and Manchester Communication Primary Academy (MCPA) . We also provide associate leadership and management support to Collyhurst Nursery, a Local Authority maintained nursery and Children’s Centres.Working Hours :All details will be confirmed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Duties:
Sales Analysis:
To investigate historic sales results and forecasts within the Brother ERP systems, providing analysis in Excel to Labelling
Management including:
Mass deal coordination and monitoring price support
Pan European customer sales analysis
Product development sales analysis
Production and stock analysis
Price monitoring and preparing price structures
Key Performance Indicator reporting:
Establish KPI reports for Local offices and Labelling Management to monitor and drive relevant behaviour in key strategic areas
Budgeting:
To support the budget process through Quarterly supplies forecast support, preparing and updating Target sheets, uploading data to SAP and performing data validation checks and investigation
Promotion Analysis:
Prepare and update monthly sales reporting in Excel and price support administration
Supplies Sales Analysis:
To monitor Brother and 3rd party supplies sales and print volume trends through market data and App logs providing analysis to Labelling Management
Office Admin:
Assisting with meeting organisation, maintaining internal price sheets and general department admin support
As well as:
Collecting and analysing relevant market data to inform the organization’s marketing strategy
Market data includes customer, company, competitor, industry and stakeholder analyses
Analyzing and synthesising information to understand issues, identify options, and support sound decision making
Understanding and applying organisational sales process effectively
Using data and information to set price
Training:Why choose our Data Analyst including Power BI apprenticeship?
QA's Data Analyst including Power BI Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing. At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst including Power BI Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talents
Delivered by industry experts with real-world experience, the programme’s content has been designed around real-life skills and includes the additional Analyst Data with Microsoft Power BI module. The technical content aligns to and is relevant to employers and the market
Upon successful completion, learners will be awarded the Data Analyst including Power BI Level 4 apprenticeship
Tools and technologies learned: Learners will learn to use R programming language, Python, Microsoft SQL Azure and Excel.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.Employer Description:Brother International Europe (BIE) is the European hosting company for Brother in Europe, based in Manchester, UK and part of the global Brother Group. Since the 1950s Brother has built a strong presence in Europe. BIE has sales offices or representatives in 23 European countries, a central sewing machine HQ for Europe based in Germany, and production facilities in the UK and Slovakia, with a workforce of over 1,300 people.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Administrative skills,Analytical skills,Team working,Non judgemental,Patience,Have the ability to:,Manipulate large data sets,Create visualisations,Excel skills / experience....Read more...
We are seeking a motivated and enthusiastic individual to join our network engineering department as an apprentice.
Responsibilities:
Assist in the installation, configuration, and maintenance of network infrastructure components (routers, switches, firewalls, wireless access points).
Assist in the installation, configuration, and maintenance of VoIP telephony systems (on-premises and cloud-based).
Provide desktop support to end-users, addressing issues related to hardware, software, and connectivity.
Assist with onsite installation of cables and accessories as part of network deployment.
Monitor network performance and troubleshoot issues to ensure uninterrupted operation.
Assist the help desk with resolving IT support tickets when necessary.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowershellTools and technologies learned
Learners will learn to use:
Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux and PowerShell.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:Anglia Computer Solutions Business Ltd provides a broad spectrum of IT support and telecommunication services to small and medium-sized enterprises (SMEs) across Norfolk. We take pride in delivering a comprehensive suite of services, addressing a wide range of technical needs, and tackling problems both big and small for our diverse range of clients.
Our goal is to help businesses operate efficiently and cost-effectively by offering reliable, high-quality technology solutions.Working Hours :9am - 5pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Eagerness to learn....Read more...
Build a strong understanding of our C# WinForms application by engaging with customers and learning how they use the software.
Log, categorise, and prioritise support incidents, escalating complex technical issues to second-line support or other relevant teams
Provide basic troubleshooting and guide customers in resolving common issues while gathering valuable insights about software performance and user needs
Assist in the maintenance and refinement of features within the existing C# WinForms application, applying the knowledge gained from customer feedback
Collaborate with the development team on bug fixes, performance improvements, and feature enhancements
Contribute to software testing by designing and executing test cases, performing manual testing, and documenting test results
Identify and report software defects, and work with developers to troubleshoot and resolve issues before release
Training:Why choose our Junior Developer Level 3 apprenticeship?
QA’s Junior Developer Level 3 apprenticeship develops digital skills and provide the technical grounding needed to become a well-rounded, entry-level programmer. Junior Developers work as part of a software development team to build simple software components on web, mobile or desktop apps to be used by other members of the team as part of larger software development projects.
QA’s Junior Developer Level 3 apprenticeship programme enables the apprentice to:
Explore a wide range of skills including Python, C#, Java, SQL, HTML, CSS, JavaScript, Git, Microservices and cloud
Interpret simple design requirements for discrete components of a project under supervision
Implement code which other team members have developed to produce required components
Gain the following qualifications upon successful completion of the Junior Developer Level 3 programme:
Software Development Technician Level 3
BCS Certificate in Systems Development Context and Methodologies
BCS Certificate in Programming
Tools and technologies learned: Apprentices will learn to use Python, C#, HTML5, CSS3, JavaScript and Git.Training Outcome:Upon successful completion of this apprenticeship, there may be opportunity for future progression within the company in a more advanced IT role or through a higher-level apprenticeship. Employer Description:iLockerz is a tech manufacturing scale-up that makes electronic smart lockers that are used in businesses across the world to manage IT assets, weapons and other mission critical items.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Adherence to Foundation policies and procedures.
An initial point of contact for staff and students requiring help with
IT issues and queries.
Proactive maintenance of IT systems and software and accurate service desk information to enable the analysis of issues and effective configuration recording and management.
Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where appropriate.
Assistance in the deployment of new client device software builds and hardware devices as and when required.
Support for activities associated with the Foundation Innovation Framework whereby staff and students may require a higher degree of support during the implementation and testing of new tools and technologies.
Occasional support outside of normal working hours, including weekends, for specific activities.
Training:The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
Information communications technician Level 3 (A level) standard:
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and PowerShell.
Training schedule has yet to be agreed. Details will be made available at a later date.
Training Outcome:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Employer Description:Warwick Independent Schools Foundation comprises five schools: King’s High School, Warwick Preparatory School, Warwick School and Warwick Junior School all sit on the Myton Road site in Warwick, with Kingsley School in the neighbouring town of Leamington Spa. The Foundation is unique in the Midlands, offering co-education for our pupils aged 3 to 7, and single-gender education from age 7 onwards. This offers the best of both worlds for our pupils: teaching specifically tailored to their needs with extensive opportunities to collaborate outside the classroom.Working Hours :All details will be confirmed at the interview.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Knowledge of Active Directory....Read more...
Key Responsibilities:
Provide first-line technical support to clients via phone, email, and helpdesk ticketing system
Diagnose and troubleshoot basic IT issues, escalating more complex problems to 2nd or 3rd line support as necessary
Support users with hardware, software, and network problems, VoIP related queries and problems
Assist in managing and maintaining user accounts, passwords, and permissions
Perform basic setup and configuration of computers, printers, and other peripherals and Install and configure software, ensuring licensing compliance
Maintain accurate and up-to-date documentation of incidents and resolutions in the helpdesk system
Maintain and create internal documentation and customer knowledge-base documentation
Provide excellent customer service, ensuring client satisfaction
Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowershellTools and technologies learned
Learners will learn to use:
Microsoft Azure
Microsoft 365
Windows 10
AWS
Linux
PowerShell
Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
What We Offer:
Comprehensive on-the-job training, including shadowing more experienced team members and attending technical workshops
Support with IT-related qualifications
A friendly and supportive work environment with opportunities for career growth
Exposure to a wide range of IT systems and real-world technical issues
The opportunity to work with a variety of clients from different industries
Employer Description:We are a small but dynamic Managed Service Provider (MSP) offering IT support to a variety of clients across multiple sectors. We pride ourselves on delivering excellent customer service and innovative solutions to help our clients succeed.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Have used Office 365,Have used Active Director,Used Windows operating systems....Read more...
Customer Service:
Provide excellent communication to the school
Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service
Requesting, follow up and closing quotes with adequate description and detail
Technical Responsibilities:
Desktop & Applications Support/Server & Network Support/Configuration & Installation
Learn to maintain an up-to-date and accurate database of school hardware and software
Learn and demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation
Quality Management:
Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers
Customer relations/satisfaction e.g., customer feedback
Ensure any non-conformances are reported (for any mistakes or complaints etc.)
General: (will be to:)
Attend apprentices training workshops and complete coursework in a timely manner in accordance with the relevant apprenticeship guidelines
Ensure excellent communication with schools, manager, and other team members
Training:Why choose our Azure Cloud Support Specialist Information Communications Technician apprenticeship?
The new Microsoft Azure Cloud Support Specialist Information Communications Technician Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Information Communications Technician Level 3 Apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Functional Skills in maths and English, if required
Get an introduction to Windows, Linux and PowerShell
Training Outcome:90% of QA apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer ongoing development tracks.Employer Description:Turn IT on (TIO) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training to more than 1,000 schools, by consultants and staff who understand teaching. Over half of our consultants have worked in education, and we now employ in excess of 160 people across London and the Southeast. We put schools and their needs first, taking care of all their technology needs so that they can get on with teaching and learning.
As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. turn IT on is a friendly and supportive place to work where people feel trusted and respected.Working Hours :Monday - Friday, between 9am and 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Team working....Read more...
Duties & Responsibilities:
Identifying threats: Identifying potential threats to an organization's data, networks, and computer systems (Cyber security Risk assessments)
Developing security policies: Creating and implementing security policies and procedures that account for legal, regulatory, and operational requirements (achieving ISO 27001, DORA compliance Cyber essentials)
Monitoring compliance: Ensuring that policies are being followed
Responding to security breaches: Investigating and responding to security breaches in real-time
Conducting risk assessments: Performing periodic risk assessments and penetration tests
Developing best practices: Developing and promoting best practices for information security
Providing technical advice: Providing technical advice to clients or training employees on security awareness
Preparing reports: Preparing reports for clients and making recommendations for solutions
Managing third parties: Identifying and ranking third parties that pose a risk to the organization
Code delivery: Develop programme code/scripts for Aqua Infrastructure
Training:Why choose our Cyber Security Risk Analyst Level 4 apprenticeship?The Cyber Security Risk Analyst apprenticeship builds and apply an understanding of cyber security to protect your organisation, systems, information, personal data and people from attacks and unauthorised access. QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Security Risk Analyst Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Support an organisation's formal security governance, regulatory and compliance (GRC) and interact with risk assessments and risk mitigations
Tools and technologies learned
Apprentices will learn to use: Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Company Benefits:
Private Health Care
Company Mobile
Occasional International Travel
Paid Training & Development
Salary Sacrifice Scheme for cyclists and car users (Qualification period for the car scheme)
Company Pension
Employer Description:Aqua Global was founded in 1983 in London. 40+ years later, Aqua have supported clients in 28 countries around the world, specialising in providing message automation within the areas of payments, treasury, trade finance and statement processing.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Experience with Cyber Security....Read more...
Help maintain and monitor infrastructure to ensure high availability and performance
Learn and apply best practices for infrastructure security and compliance
Assist in setting up and maintaining CI/CD pipelines using tools Github Actions or similar
Contribute to the automation of deployment processes to improve efficiency and reduce manual intervention
Learn to write and maintain scripts for automation tasks using languages such as Bash, Python, or PowerShell. Work closely with development and operations teams to understand requirements and provide support
Participate in agile ceremonies such as sprint review, sprint planning, stand-ups, and retrospectives
Assist in troubleshooting and resolving issues related to infrastructure and deployment
Training:Why choose our Software Engineer Level 4 apprenticeship?
Our Software Engineer Level 4 Apprenticeship gives learners advance skills and technical grounding to design, test and maintain software and web systems. Learners will also gain an understanding on advanced programming, systems and software development projects. Software Development is at the heart of digital transformation. With demand for services to be consumed online by both clients and employees increasing exponentially, software developers are in high demand. Software Engineers build and test high-quality code across front end, logic and database layers.
QA’s Software Engineer Level 4 apprenticeship programme enables the apprentice to:• Build advanced skills and technical grounding to design, test and maintain software and web systems• Receive training on end-to-end software dev stack, as opposed to hyper-focusing on one area of development• Develop more advanced applications
Tools and technologies learned: Learners will learn to use HTML5, JavaScript and CSS3.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer ongoing development tracks.
Company perks:
Purpose: We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish
Culture: We offer a truly international culture with offices in Europe, Asia and the US and our reach is global
An excellent pension scheme (up to 12% company contribution), a discretionary annual bonus scheme, £200 payment on completion of probation period, and a range of other useful and cost-saving benefits available through our benefits platform
Health and Wellbeing: 33+ days holiday (including bank holidays), plus an extra day’s leave to use for a moment that matters to you, a 35-hour working week, life assurance, cycle to work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol - modern airy and designed with all of our colleagues in mind – for work and social time
Flexibility: The contractual location of this role is our Bristol office, but we have recently moved to a hybrid working model with a dynamic and blended combination of office and remote working, dependent on business and team requirements
Employer Description:Be part of a community working together to make science better. A society publisher with the perfect blend of not-for-profit purpose and commercial perspective. Here, we help each other be the best we can be: a team big enough to impact and small enough to care.
IOP Publishing is a society-owned scientific publisher, providing impact, recognition and value for the scientific community. As the publishing arm of the Institute of Physics, 100% of our profit goes towards public and scientific good.Working Hours :All details will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Non judgemental....Read more...
The role / Duties:
You will work with our experienced team to provide day-to-day analysis support to our commercial and operational teams.
The analysis you produce will be used by the business teams to support decision making, drive change and assess performance.
As part of your role you will have the opportunity to complete the Data Analyst Level 4 apprenticeship where you will have the opportunity to develop your skills in PowerBI, SQL Server, SSIS, Python, R programming languages and cloud technologies and apply these in real life scenarios through your day-to-day role.Training:Why choose our Data Analyst apprenticeship?QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Training Outcome:You will be expected to proactively work with the rest of the BI team and key stakeholders across the business and upon successful completion of your apprenticeship will have the opportunity to specialise as you develop your skills and experience and become a subject matter expert in data analysis.
Our perks and benefits:Our colleagues are the heart of everything we do and play a vital role in our success. We like to recognise all their hard work with our rewards and benefits package in addition to your basic salary. Our benefits cover everything from saving for the future, health & wellbeing and training, personal development & recognition.
This includes:
Discretionary Bonus scheme
Company Shares Option Plan
Simply Health Cash Plan
Holiday entitlement (33 days inclusive of bank holidays)
Apprenticeships, study support and opportunities for progression and development
Confidential 24/7 365 employee assistance helpline
Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
Regular social events, charity events and volunteering opportunities
Contributory pension scheme
Life insurance (4 x basic salary)
Employer Description:The UK Tote Group is the proud owner and steward of the Tote, the UK’s leading pool betting operator since 1928. We’re passionate about all things racing, we love the sport and it’s in our DNA. You will find us online and across many racecourses in the UK and Ireland.
Our headquarters in Wigan is the main hub for our team of over 200 innovative and ambitious experts dedicated to delivering our vision of providing the best betting experience for racing fans.Working Hours :9am to 5pm, Monday to Friday,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Experience with BI tools,Experience with writing SQL,Microsoft Excel experience....Read more...
Main role / Responsibilities [will include but not be limited to]:
Provide a single point of contact for Service Desk customers, keeping their tickets up to date at all times and communicating updates to customers as necessary.
Responsible for hardware and software support, as directed by SDM.
Accurately logging and triaging all windows issues, support queries, and taking ownership of the incident from the point of ticket logging through to resolution.
Escalate incidents and service requests to 2nd and 3rd line teams, providing detailed notes and update when necessary.
Carry out administrative tasks relating to the set-up and shut down of starters and leavers.
Having:
A good working knowledge of Microsoft Word, Excel, Outlook and Windows Operating Systems will be beneficial to the role.
A positive attitude to work - Approaches work with positivity and energy and thrives in a busy environment is essential.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services.
Learn technical content that aligns to and is relevant to employers and the market.
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification.
Get an introduction to Windows, Linux and Powershell.
Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Annual Leave:
25 days holiday per year (our holiday runs January to December).
Additional 1.5 day to be taken in December between Christmas and New Year.
Flexible Working:
Flexible working policy.
Hybrid working (2-2-1).
Enhanced family leave policy.
Wellbeing:
Employee Assistance programme.
Healthcare cash plan.
Buying/selling annual leave (up to 1 week).
Cycle to work.
Life Assurance from start date (4x salary in the event of death in service).
Pension scheme – after 3 months, you will be auto enrolled into our salary sacrifice pension scheme, contributing 4% of your salary, which we will match.
Reward and Recognition:
Discretionary profit and performance related bonus.
Referral bonus scheme.
Recruitment bonus scheme (if you refer someone to work at RWK and they successfully pass their probation.
Birthday day off.
Other:
Season ticket load (interest free) up to £10,000 per annum (available after probation).
Discounted Conveyancing Fees (available after probation).
Employer Description:We’re RWK Goodman – a progressive Top 100 law firm. We exist to unlock potential and create a lasting positive impact for our clients, colleagues and communities. Our purpose is what drives our business forward. It’s our guiding principle. And it’s why our clients trust us to be their life-long legal partner.Working Hours :Service Desk core hours (rota) Monday – Friday 8am – 6pm, (1 hour lunch). Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental,Analytical & methodical....Read more...
Installing and configure hardware/software
Proactive server monitoring and maintenance
Support with password resets, permissions and account creation.
Resolving technical issues effectively
Learn how to use the IT tools and techniques required to fulfil the main duties and responsibilities of IT professionals in the workplace
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premises and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:There is potential to be taken on Full Time once apprenticeship has been completed.Employer Description:PANDR has been delivering top-tier support since 2008. With almost two decades of experience, our commitment to excellence has earned a stellar 99% customer satisfaction rate. It’s easy to see why working for such a thriving and respected company would be so appealing!Working Hours :All details will be confirmed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
We have 1 position available, in either Merseyside, Liverpool or Congleton, Cheshire.
Main responsibilities:
Monitor Security Alerts: Assist in monitoring security alerts and responding to potential threats, working with the infrastructure Team and Plus Dane partners
Incident Response: Participate in incident response activities, including identifying, analysing, and mitigating security incidents, working with the infrastructure Team and Plus Dane partners
Vulnerability Assessment: Conduct vulnerability assessments and assist in the implementation of remediation measures, working with the infrastructure Team and Plus Dane partners
Security Tools Management: Learn to use and manage various security tools and technologies
Support: Provide first line support on incidents and service requests over the telephone email, teams, in person and self-service portal and communicate updates on progress until resolution as needed by the business
Documentation: Maintain accurate and detailed documentation of security incidents, procedures, and policies
Administration: Complete general administrative tasks within the team such as managing inboxes, managing purchase orders and other administrative tasks within the service area
Training and Awareness: Participate in security awareness training and contribute to educating staff on security best practices. Collaborating with our in-house trainer
Training:Why choose our Cyber Defender & Responder Level 4 apprenticeship?
The Cyber Defender & Responder apprentice will use investigation techniques and analytics skills to defend against and respond to cyber incidents within the network environment.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships.
The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leaderboards and badges, elements used widely in the gaming world.
QA’s Cyber Defender & Responder Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Towards the end of your apprenticeship, you will be supported to apply and interview for full-time positions.
Benefits:
The annual leave year operates between 1st April and 31st March
Annual leave entitlement for full time employees is 35 days (245 hours) plus eight days (56 hours) bank holidays (Just to note, three of these days are used for our Christmas shutdown)
When you join, you'll be enrolled in Medicash, a health cash plan offering savings on dental care, optical care, prescriptions, specialist consultations, physiotherapy and even reiki!
We have a company pension scheme where we contribute 8% and our colleagues can contribute anything from 3% upwards.
Cycle-to-Work Scheme
Employer Description:Plus Dane Housing has a strong history of development, building a range of general needs, sheltered and extra care homes which have helped meet local need. We have also grown into an organisation with a track record in shared ownership, helping our customers to get on the property ladder in ways they may not otherwise be able to. However, our roots firmly remain in social housing. Supporting customers to access homes in our core neighbourhoods at an affordable price. We own over 13,500 homes across Cheshire and Merseyside, providing a home to over 30,000 customers. Alongside these homes, we also offer much needed support, advice and services to help customers live comfortably in their homes or to enrich their lives. Fulfilling our social purpose is something that has remained firm throughout our history. Plus Dane Housing is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. We welcome apprenticeship applications from all ages, if you have just left education, returning from a career break, or looking for a new direction we would love to hear from you. We reserve the right to close the advert prior to the listed closing date if sufficient quality applications have been received.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Team working,Non judgemental....Read more...
Organise and deliver contracted outputs of the services such as curated reporting, the set up and scheduling of scanning, responding to services requests and providing advice regarding prioritisation of vulnerability remediation in a manner which meets expected service quality levels
Manage patching platforms and the output of scans
Have good written and verbal communication skills to be able to translate information into effective, structed and straightforward remediation for the client
Be able to collaborate and work closely with broader security operation teams to oversee remediation efforts
To assist the wider work of Talion’s Threat Intelligence team you will be supported towards developing your skillset in
Identifying real-time, actionable information regarding Cyber Threat Actors and the malware techniques they employ
Leveraging a variety of internal and external tools and sources to identify threats, assess risks, and produce reports including internal sources, 3rd-party, OSINT etc.
Provide analysis on the threat landscape from a wide range of internal and external intelligence and data sources
Support in continuously improving our security detection content by monitoring the threat landscape for new techniques which can be developed
Provide useful threat-based context to our security analysts
Maintain detailed threat profiles on adversaries of interest covering their tactics, techniques and procedures, intent, goals, and strategic objectives
Oversee the mapping of Threat Actors and rules against the MITRE ATT&CK model
Presenting information to clients at regular meetings to outline the latest threat activity to them, highlighting points of note and proactive measures they can take
Establish liaisons with external agencies, authorities, and threat intelligence sharing communities
Training:Why choose our Cyber Security Risk Analyst Level 4 apprenticeship?
The Cyber Security Risk Analyst apprenticeship builds and apply an understanding of cyber security to protect your organisation, systems, information, personal data and people from attacks and unauthorised access.
QA's exclusive partnership with Circadence Corporation, the pioneer of the hands-on gamified learning platform Project Ares®, allows us to uniquely incorporate hands-on scenario training into our cyber security apprenticeships. The Project Ares platform offers a totally immersive experience, using automated features to support skills adoption with an in-game advisor, Athena, who advises our players through scenario-based challenges. The platform scenarios replicate the unpredictability and escalating levels of complexity that cyberattacks can present. It drives high levels of engagement through leader boards and badges, elements used widely in the gaming world.
QA’s Cyber Security Risk Analyst Level 4 apprenticeship programme enables the apprentice to:
Develop problem-solving and critical thinking skills in a safe, but realistic environment
Apply all of the acquired skills throughout the programme, with added scoring of players and opponent actions with replay for object assessment
Take part in hands-on training and active-learning models that increase retention rates by 75% so that cyber apprentices can prepare for real-world challenges
Support an organisation's formal security governance, regulatory and compliance (GRC) and interact with risk assessments and risk mitigations
Tools and technologies learned: Apprentices will learn to use Project Ares, Python, Microsoft Azure, Microsoft PowerShell, Linux and AWS.Training Outcome:90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Employer Description:Who are Talion?
A Managed Security Service Provider (MSSP) with a wealth of experience that enables organisations to protect their business estate from cyber-security attacks.
We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services.
We blend together best-of-breed technologies to provide real time 24×7 monitoring, triage, remediation, threat assessment, vulnerability management, and Professional Services that give our clients peace of mind that they are protected.
Our services include, 24x7 security monitoring from our UK based SOC, Threat Intelligence, and Security Orchestration services, all underpinned by our in-house detection content and SIEM platform management.
Our customers can choose to take all or any one of our services, depending on their needs at the time, which makes Talion a flexible security provider that is able to these robust services to small businesses as well as we do to the largest multi-national organisations.Working Hours :All details will be confirmed upon interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Non judgemental....Read more...
