This senior leadership role provides strategic and operational oversight of technical services across a diverse public sector estate. The position ensures that buildings are safe, compliant, efficiently maintained, and that FM services support high quality environments for staff, service users, and the wider community.Key Requirements
Extensive senior level experience in facilities management or technical services within public-sector estates.A relevant professional qualification or degree level background in engineering, building surveying, architecture, or a related discipline.Strong understanding of statutory compliance, health and safety legislation, building regulations, and asset management principles.Proven leadership capability, able to guide multidisciplinary teams and collaborate effectively with stakeholders.
Key Responsibilities
Lead the strategic planning and delivery of FM and technical service programmes across public-sector buildings.Ensure full compliance with statutory duties, regulatory standards, and building safety requirements.Oversee planned and reactive maintenance, capital works, and lifecycle management, providing robust client-side assurance.Manage risk, procurement, and contract performance while driving continuous improvement in service quality and operational efficiency.
Joe at COREcruitment dot com....Read more...
My client???s software products are used across multiple Local Government Council???s across the UK. As the primary point of contact on all software products for multiple local authorities you will assist essential public service delivery across: transport, housing, social care and education.
You will manage and develop partnerships with existing public and private sector clients providing consultancy, (operational and technical), training and relevant technical leveraging.
Key Skills
Experience in a similar local authority focused software consultancy.
Client or customer service experience.
Happy to travel regularly (up to 70% of the time) and hold a full UK driving license.
A full UK driving license and use of your own vehicle ....Read more...
My client???s software products are used across multiple Local Government Council???s across the UK. As the primary point of contact on all software products for multiple local authorities you will assist essential public service delivery across: transport, housing, social care and education.
You will manage and develop partnerships with existing public and private sector clients providing consultancy, (operational and technical), training and relevant technical leveraging.
Key Skills
Experience in a similar local authority focused software consultancy.
Client or customer service experience.
Happy to travel regularly (up to 70% of the time) and hold a full UK driving license.
A full UK driving license and use of your own vehicle ....Read more...
The role responsibilities outlined will be practiced, learned, and eventually mastered by the apprentice, under guidance and supervision from the line manager and their colleagues.
Day-to-day planning of operational tasks specific to the specialist area to ensure delivery in line with relevant SLAs and guidelines
Work collaboratively with the team to meet the outcomes of the service delivery plan
Develop and maintain good working relationships with our range of key stakeholders, including statutory partners, service providers, voluntary sector and internal and external customers
Process data and information, and independently interpret and analyse information to solve difficult problems
Deal with difficult customer or system queries relating to a specialist area
Support practitioners to develop business cases and board reports
Identify areas of service improvement & simplification
Support the rollout of new system modules and features, including routine upgrades, integrations, and system changes to meet organisational needs
Perform data analysis, process mapping, and impact assessments to support project objectives
Maintain accurate records and documentation for project activities
Provide general support for system and data projects, including responding to queries and assisting with troubleshooting
Training:Your training will be with:
JBC Skills Training
Training Outcome:Completion of this apprenticeship could lead to a further position as a qualified Workforce Officer - Workforce Information Systems with Warwickshire County Council.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 350 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday 9 am to 5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Customer Service Support: Respond to phone calls, emails, and online enquiries from members of the public, professionals, and partner organisations in a polite, professional, and helpful manner. You’ll assist with the first point of contact, helping to offer reassurance and signposting to the right support if necessary.
Appointment Coordination: Help clients book in for support sessions and ensure schedules are kept up-to-date. You’ll use electronic systems to manage bookings and support the wider team in keeping records accurate and confidential.
Special Projects: Assist with the planning and implementation of targeted service projects within the Gloucestershire community, tasked to us by key stakeholders within the county.
Interpreting/Presenting Data: Reviewing derived data from the service to identify trends, interpret service performance, and relay the findings back to the service to facilitate improvements.
Data Entry/Record Management: Update client information in our digital systems, assist with preparing reports, and make sure key information is filed and shared in line with data protection requirements.
Team Support: Assist with internal meetings, promotional campaigns, and community outreach events. You might help create flyers, manage social media posts, or gather feedback from service users to help improve what we do.Training:Business Administrator Level 3 Apprenticeship Standard.
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Administrator Role (FTE or PTE).
Operations Aide (FTE or PTE).Employer Description:As healthcare and education professionals, we had first-hand experience of public services that had failed people, people who needed them most and we believed that we could provide a different, more flexible approach. We wanted to combine our expertise and experiences of the social and economic problems that held people back and find a way to support and empower people to live healthier, better lives whatever their background.
Eradicating health inequalities is crucial to our vision. It requires a holistic approach, empowering individuals to become active participants in their health. At ABL health we achieve this by providing access to education, resources, and support that enable people to make informed choices about their health and well-being. We also strive to create a healthy environment that supports positive behaviour change, reducing barriers to accessing healthcare services. Working together we believe we can provide everyone with the opportunity to achieve A Better Life.Working Hours :Monday to Friday (one day per week for apprenticeships).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Pharmacy Assistant Apprenticeship - [Whickham]
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :TBC.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [Leicester]
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon-Fri between 8am-6pm.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [Hove]
Gain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailmentsTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon-Fri 9am-6pm (may include weekends)Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [Grimsby]
Gain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailmentsTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday 9am-5pmSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - Exeter:
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required
Training Outcome:
This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, 9.00am - 6.00pmSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Dispenser Apprenticeship - (Castle Bromwich)
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required
Training Outcome:
This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, 11.00am - 6.00pmSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [Watford]
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon-Fri 9am-8pm.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - Middlesbrough:
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required
Training Outcome:
This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification
Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday, 9.00am - 5.30pm Online pharmacy.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [HENFIELD]
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:
Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required
Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday to Friday
9am till 6pm
Saturday
9am till 5pm
Sunday
ClosedSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [Nottinghamshire]
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:Pharmacy Services Assistant Level 2 (GCSE), and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :40 hours within opening hours. Days and times to be confirmed.Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Your duties will include:
Supervise daily kitchen operations to ensure consistent delivery of safe, high-quality food in line with agreed standards, menu specifications and BCUSU values
Supervise and when required, take sole responsibility for kitchen operations in the absence of a manager
Ensure all food is prepared, cooked, and presented to specification, maintaining consistent quality and portion control
Monitor workflow, preparation, and service to ensure timely delivery during busy periods
Carry out daily opening, closing and operational checks in accordance with HACCP and food safety requirements
Uphold allergen management procedures, ensuring clear labelling and safe storage
Maintain high standards of cleanliness, ensuring schedules are followed and audits are passed
Act promptly to resolve issues, escalating to a manager where necessary
What your apprenticeship includes:
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
Training:
Production Chef Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
Employer Description:The Eagle & Ball was built in the 1840's and opened to the public as a backstreet public house, sometime in the 1850's. Originally one of the first Ansells pubs in Birmingham, The Eagle & Ball promised the local residents of Birmingham, good ale, good times and an array of musical entertainment.Working Hours :Contracted hours are 35 hours per week with attractive working patterns within the hospitality sector. Offering shifts Monday - Friday with occasional weekends. The business closes for one week over theSkills: Team Working,Organisation Skills....Read more...
Pharmacy Assistant Apprenticeship - NorthamptonshireGain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailments £7.55phWe are looking for somebody within 35 minutes of the pharmacy. If you are able to drive, please make this clear on your CV.Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon-Fri 9am-6pm (may include some weekends)Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Pharmacy Assistant Apprenticeship - [LEEDS]
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday and Wednesday 9am to 5pm (one-hour unpaid break), Tuesday 9am to 1pm and Thursday 9am to 1pm and Friday 9am to 6pm (one-hour unpaid break).Skills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
The apprentice will be working alongside the office teams to assist with customer service, order processing, logistics, purchasing and general administrative tasks.
· Answer telephones/emails and deal with queries
· Raise purchase orders / subcontract orders
· Assist departments within the business with various tasks plus various admin / secretarial duties as requiredTraining:Training will be carried out at the workplace and the candidate will achieve a NVQ Level 2 in Customer Service Practice.
Training may also be carried out at the College on block release as directed by the Training providerTraining Outcome:Potential for progression into a full Administrator roleEmployer Description:Starting in 1979 as a Painting and Decorating firm we have grown to be a leading social housing and public sector contractor who manage over £20M of new construction, responsive Maintenance, Planned Maintenance, and cyclical programmes across the South-West and Hampshire.
For over 40 years we have remained a level above competitors gaining a reputation for being recommended by both clients and residents.Working Hours :Monday to Friday 9.00am - 5.00pmSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
A well-renowned multiple service providing Independent Fostering Agency is looking for a Supervising Social Worker covering North Oxfordshire. As the Supervising Social Worker, you will be supporting and developing the skills of the foster carers around Banbury, Bicester, Faringdon areas.
This role is a home-based full-time, permanent position and a competitive salary of up to £41,000. The ideal candidate will have experience preferably within a fostering or adoption service.
Benefits for you:
Salary up to £41,000 per annum
The flexibility to work in a partly home-based role
Annual leave of 27 days + 8 public holidays + birthday off
Car Allowance - £0.45p per mile + £100 per month
Contributory pension
Private healthcare
Your responsibilities as the Supervising Social Worker:
Supervision and Management of carers
Contribution to Foster Carer & Social Worker training
Partaking in the out-of-hours duty rota
Please follow the instructions on this website, or alternatively contact Tom McKenna on 07587 031100 or tmckenna@charecruitment.com for further details and please do be sure to leave your contact details
....Read more...
An exciting job has arisen for a Service Analyst based in Ashby-de-la-Zouch to join a rapidly growing, globally recognised technology business in the transport industry. This forward-thinking organisation designs and manufactures innovative systems that support public transport networks across the UK and internationally, working with major operators including those in bus, rail and airport environments.
As a Service Analyst, you will work closely with the National Service Manager and act as a vital link between customers, field engineers and customer support teams. You will ensure technical issues are resolved efficiently, that accurate data is recorded, and that customers receive clear, detailed reporting.
Key Responsibilities of the Service Analyst job based in Ashby-de-la-Zouch:
Monitor customer downloads and investigate potential technical issues
Review engineer timesheets to ensure priority tasks are being addressed
Track faults across multiple systems, ensuring they are correctly reported and allocated to engineering teams.
Manage fault levels, verifying genuine issues and liaising with technical teams regarding known product behaviours.
Respond to customer technical queries in a timely and professional manner, with particular focus on download-related issues.
Work with the Service Manager and Account Managers to ensure data for meetings is accurate and up to date.
Maintain system administration, ensuring fleet lists and system records remain accurate.
Experience & Skills required for the Service Analyst job based in Ashby-de-la-Zouch:
Strong Excel skills, including formulas and pivot tables
Strong verbal and written communication skills.
Excellent attention to detail.
Proficient with Microsoft Office.
Ability to analyse data, identify trends and communicate insights effectively.
If this Service Analyst job based in Ashby-de-la-Zouch could be of interest, send your CV to Ben on bwiles@redlinegroup.Com or call 01582 878816 / 07471181784.....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be organised and have a ke....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Support Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be o....Read more...
We currently have an urgent vacancy for a Service Desk Support Analyst / IT Engineer on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff nationally within an ITIL based environment.
Due to the nature of the organisation's public services, you will be expected to go through and obtain SC security clearance and NPPV2 Police Vetting before starting the role. Therefore, you must have been a working resident in the UK for the last 4 years. Alternatively, already hold current SC security clearance.
This is a permanent role offering hybrid working options (at least 3 days in office), a salary of £26,150 and benefits.
We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications (CRM).
We need someone who can offer:
? Experience of working in 1st / 2nd line Service Desk support role
? Windows Active Directory and Microsoft EntraID (Azure), managing computer and user accounts, groups and containers
? Hardware setup, installation, troubleshooting and diagnostic assistance (Computer, Telephone, Laptop, Printer, Scanner)
? Network support, Installation, configuration (LAN, WAN, VPN, etc.) incl. switches, routers and firewalls
? Microsoft Windows 10/11 & MS Office 2016 & O365 installation, configuration and troubleshooting
? Desktop and browser security components: including site security certificates, firewalls and anti-virus
? Supporting Voice Over IP telephony solutions, specifically Zoom Workplace
? Experience with IT Service Management tools i.e. ticket logging software, Microsoft System Centre and prior experience working in an ITIL aligned enterprise environment
? Ability to multitask across multiple incidents, be organised....Read more...
Pharmacy Assistant Apprenticeship - Orford
Gain experience in retailLearn about over-the-counter medicinesAssist in dispensing prescription medicinesOrder pharmaceutical stockAdvise customers on over-the-counter medication Assist with minor ailments We are looking for somebody within 35 minutes of the pharmacy. If you are able to drive, please make this clear on your CV.
£7.55phPlease ensure that you complete your application in full and upload an updated CVTraining:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Mon- Fri 9am-6pmSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
