Apprentice Catering Officer

Working alongside experienced staff, you’ll learn to assist with food and drink preparation, provide great customer service, and support a high-quality catering service during a sensitive time for bereaved families.

As part of your apprenticeship, you’ll support the team by:

Assisting with the preparation and serving of food and drinks for wakes and other functions Supporting day-to-day tasks in the Café and Reception suite under supervision Helping to maintain clean, hygienic, and welcoming facilities Learning how to prepare hot and cold beverages and light food items Helping with stock control, checking supplies, and keeping areas well organised Assisting with basic admin tasks such as taking messages, processing simple bookings, and updating records Providing polite, respectful service to members of the public, including bereaved families Attending training and learning about health and safety, food hygiene, and customer service standards Supporting the promotion of the catering service through events and activities as required

Training:

At the end you will gain a Level 2 Production Chef Qualification and any Functional Skills as appropriate. The apprenticeship training will be delivered in the workplace, virtually and you will receive visits from a college assessor.

The apprenticeship will also include a proportion of 20% Off The Job Training and a robust programme of Mandatory Apprentice Training provided by Sandwell Council to include Workplace Professionalism and Equality & Diversity.

Training Outcome:

This apprenticeship is offered on a fixed-term basis. However, the skills, knowledge, and experience you gain will provide a strong foundation for future opportunities in the catering and hospitality sector. You’ll develop a range of valuable skills, such as food and drink service techniques, health, safety, and hygiene practices, delivering customer service in sensitive settings, effective communication and teamwork, understanding catering operations within a public service environment and basic administration and stock management.

Employer Description:
Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

Working Hours :
Mon-Fri (8.30am - 5.30pm) Some weekends.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience,Wear PPE,Empathy & Sympathy,Flexible