Customer Care Administrator- Renfrewshire - Salary up to £30,000 DOE CBW have a new opportunity for a proactive and empathetic Customer Care Administrator to act as the primary point of contact between our construction teams, tenants, housing associations, and subcontractors. The successful candidate will have strong experience in customer service and complaint resolution, particularly in a housing or construction-related environment. Key Responsibilities:Act as the main liaison between tenants/residents and the construction team throughout the duration of works.Respond promptly and professionally to tenant inquiries, concerns, and complaints, providing clear communication and timely updates.Schedule and coordinate access for construction works, ensuring minimal disruption to tenants.Maintain accurate records of all communications and issues raised by tenants and stakeholders.Work collaboratively with site managers, housing officers, and subcontractors to resolve issues efficiently.Support the project team with administrative tasks related to customer service, such as preparing notices, appointment letters, and satisfaction surveys.Monitor customer satisfaction levels and assist in implementing improvements where necessary.Requirements:Proven experience in a customer service or complaints handling role, ideally within housing / constructionExcellent communication and interpersonal skills, with the ability to remain calm under pressure.Strong organisational and time management skills.Ability to build rapport and maintain positive relationships with diverse stakeholders.A proactive approach to problem-solving and a strong sense of empathy.Competent in Microsoft Office and customer service management systems. Salary & Benefits:Competitive salary up to £30,00022 days annual leave + bank holidaysCompany pension schemeTraining and development opportunitiesSupportive and inclusive team culture....Read more...
Engage in extensive learning, following training and procedures accurately.
Observe and learn from colleagues to develop technical skills.
Assist in managing laboratory tasks, preparing technical reports, and completing job-related records.
Carry out tests, inspections, and sample handling in line with quality and safety standards.
Maintain a safe, clean working environment and follow all health, safety, and emergency procedures.
Care for equipment, avoid waste, and report damage or faults promptly.
Support company promotion at fairs and conferences where required.
Contribute to risk assessments, incident reporting, and the company’s safety culture.
Produce reports and documentation for review and approval by senior staff.
Training:Over 21 months, you’ll devote a minimum of 6 hours of your working week to ‘off-the-job’ training. This can include theory training (for example, virtual lessons & online learning), alongside practical training (for example, shadowing, mentoring, & time spent writing assignments. Together this will count towards a Level 3 Asbestos Technician apprenticeship.
You’ll be trained by an expert tutor from Tiro as well as an experienced mentor at Micron Analytical, who together will make sure you develop the knowledge, skills, and work habits you’ll need to succeed in your career.Training Outcome:When you join Micron Analytics the possibilities for your success are limitless. As a successful applicant, you have the potential to secure a full-time position within the company at the conclusion of your apprenticeship.
Through practical on-the-job training, you will develop new skills and gain the competence and responsibility required for asbestos surveying and analysis. This apprenticeship serves as a stepping stone towards a rewarding career in asbestos management, with the added opportunity for the apprentice to work towards professional recognition such as becoming a registered Science Technician (RSci Tech).
This programme opens up a variety of career pathways across industries including construction, civil engineering, environmental consultancy, health and safety management, and hazardous materials surveying, ensuring your skills are in demand across multiple sectors.
This apprenticeship can also help pave the way for further professional development and accreditation in asbestos management. You may choose to pursue recognised qualifications such as the P405 Asbestos Surveying Certificate, P402 Asbestos Management Awareness, or the P403 Asbestos Project Management qualification to advance your career.Employer Description:Micron Analytical Ltd. offers affordable and quality asbestos surveys. We provide a range of services, including the testing of suspect materials. Our team of experts have many years of experience. We pride ourselves on offering quality services at fantastic prices. Get in touch with a member of the team now for more information. We serve customers nationwide.Working Hours :Workings hours are 9am - 5.40pm (Monday - Friday).Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative....Read more...
The Role:
We are seeking a motivated and detail-oriented Accountancy Apprentice to join our finance team. This is a fantastic opportunity to gain hands-on experience across a variety of finance functions while working towards a recognised accountancy qualification
Reporting directly to the Management Accountant, you will support both the accounts and credit control teams, gaining exposure to different elements of finance including sales ledger, purchase ledger, bank reconciliation, and management accounts
Key Responsibilities:
Process sales invoices using our internal CRM system and Sage 200
Post and reconcile daily bank transactions
Oversee and manage shared email inboxes, responding to customer queries promptly and professionally
Assist with the processing and timely payment of purchase ledger invoices and monthly employee expenses
Support purchase ledger payment runs
Assist with the preparation of management accounts as your role develops
What We’re Looking For:
Enthusiastic and eager to learn, with an interest in building a career in finance
Strong attention to detail and accuracy
Good organisational and time management skills
Strong communication skills, both written and verbal
Basic IT skills, including Microsoft Excel and Outlook
No prior finance experience necessary - full training will be provided
What We Offer:
28 days annual leave (including bank holidays)
Hybrid working arrangement (after initial training)
Company pension scheme
Healthcare Cashback plan
High Street discounts
Ongoing training and development opportunities
Support towards achieving your professional qualifications
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose - and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Accounts or finance assistant (Level 2). Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:Stroma Building Control is one of the largest Registered Building Control Approvers, whose reputation is built on the expertise and experience of over 100 Registered Building Inspectors. The professional and supportive service that our Registered Building Inspectors offer is designed to cut through the complexities and challenges of Building Regulations, making it simple for you to deliver a compliant project from start to finish. Working Hours :Monday - Friday (08:00 - 16:30)Skills: IT skills,Communication skills,Attention to detail....Read more...
Purpose
To provide customer-focused, efficient and effective administrative support to the Strategic Transport and Highways team, including project support where required.
To manage the Strategic Transport and Highways team mailboxes and casework systems, ensuring timely and accurate responses to internal and external enquiries, complaints, and Freedom of Information (FOI) requests.
To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Strategic Transport and Highways team.
To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
To provide on-going support and guidance to the colleagues/Admin Officers
Responsibilities
Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
Receive, sort, distribute and respond to incoming and outgoing post (including via electronic systems) for the team.
File records in an accurate and timely fashion and maintain electronic or paper filing systems.
Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
Collate, print and distribute documents or materials as required by the team.
Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
Support the maintenance of records and monitoring for service budgets and contract registers.
Manage and respond to all internal and external queries, complaints, and information requests, including more complex casework.
Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
Research and collate information and respond to complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR)
Coordinate induction and training sessions for new staff within the department.
Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required.
Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
Receive deliveries and check goods received against purchase order forms.
Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner
Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements.
Undertake both basic and more complex information searches when required (using the internet, intranet or other sources).
Provide project management support as requested.
Requirement
Must have Enhanced DBS.
Excellent ICT skills including spreadsheets, databases and word processing.
Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
Good demonstrable experience of dealing with the public face to face, by telephone and via web enquiries.
Experience of mentoring, guiding and training other staff on a daily basis.
Confident user of core business ICT systems.
Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners (within the public, private and voluntary sectors).
If interested, please subit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Purpose
To provide customer-focused, efficient and effective administrative support to the Strategic Transport and Highways team, including project support where required.
To manage the Strategic Transport and Highways team mailboxes and casework systems, ensuring timely and accurate responses to internal and external enquiries, complaints, and Freedom of Information (FOI) requests.
To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Strategic Transport and Highways team.
To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
To provide on-going support and guidance to the colleagues/Admin Officers
Responsibilities
Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
Receive, sort, distribute and respond to incoming and outgoing post (including via electronic systems) for the team.
File records in an accurate and timely fashion and maintain electronic or paper filing systems.
Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
Collate, print and distribute documents or materials as required by the team.
Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
Support the maintenance of records and monitoring for service budgets and contract registers.
Manage and respond to all internal and external queries, complaints, and information requests, including more complex casework.
Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
Research and collate information and respond to complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR)
Coordinate induction and training sessions for new staff within the department.
Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required.
Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
Receive deliveries and check goods received against purchase order forms.
Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner
Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements.
Undertake both basic and more complex information searches when required (using the internet, intranet or other sources).
Provide project management support as requested.
Requirement
Must have Enhanced DBS.
Excellent ICT skills including spreadsheets, databases and word processing.
Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
Good demonstrable experience of dealing with the public face to face, by telephone and via web enquiries.
Experience of mentoring, guiding and training other staff on a daily basis.
Confident user of core business ICT systems.
Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners (within the public, private and voluntary sectors).
If interested, please subit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
As a Degree Apprentice at Continental in Lichfield, you will play a key role in supporting the development of advanced systems and automotive technologies. You’ll gain hands-on experience alongside experienced engineers and be involved in a range of tasks that contribute to both ongoing projects and long-term innovations.
During a typical week, you will:
Support the evaluation of products through the use of simulation and analysis tools to help optimise performance.
Work within cross-functional teams to contribute to project milestones and deliverables.
Provide regular progress updates and maintain clear, professional communication across departments.
Adapt to evolving project needs and support various technical and developmental tasks.
Assist in identifying and resolving technical issues using analytical problem-solving techniques.
You’ll also contribute to:
The design and testing phases of new products, helping ensure timely and accurate task completion.
Quality assurance by following internal processes to maintain high standards in engineering outputs.
Health and safety practices, using appropriate PPE and complying with company protocols.
Additionally, you’ll be encouraged to:
Participate in training sessions, workshops, and development programmes to expand your knowledge and skills.
Learn from skilled mentors while progressing through a structured academic programme, leading to a BEng (Hons) degree in Electrical and Electronic Engineering.
Our engineering team operates at the forefront of automotive innovation, with the flexibility to apply solutions beyond the industry. You will contribute to meaningful work from day one and be part of a culture built on Trust, Passion to Win, Freedom to Act, and For One Another.Training:Apprentices will undertake the level 6 Design Development Engineer Apprenticeship programme delivered by University of Staffordshire.
Teaching will be a mix of on the job and off the job training delivered face to face in university and online weekly sessions. The programme is delivered using a blended learning model. The programme is delivered at University of Staffordshire.
Apprentices will attend an induction at the beginning of the apprenticeship before the launch of the first modules. There is a four-day module launch for each learning block in October, January and June. The module launch is designed to provide apprentices with an overview of the module and its assessment. There will be a number of presentations, activities and the opportunity to get to know your tutors and other apprentices as well as a tour of the library and other university facilities.
To accommodate wide-ranging learning styles, approaches to teaching will be diverse, including but not limited to technical demonstrations, lectures, seminars, independent research, laboratory assignments and simulation exercises, design work, practical problem-solving tasks, presentations and group critiques.
Upon successful completion of the apprenticeship, apprentices will achieve their BEng (Hons) in Electrical and Electronic Engineering.Training Outcome:This apprenticeship offers a strong foundation in embedded electronics, leading to a BEng (Hons) and Incorporated Engineer status. After completion, you can progress into roles such as embedded systems engineer, applications engineer, or control systems engineer. It also opens pathways to senior technical roles, management, or further study towards Chartered Engineer status, supporting a rewarding career in a fast-growing, innovative industry.Employer Description:Continental Engineering Services is based in Fradley, Staffordshire, and plays a key role in the design, development and integration of electric drive systems and control units for some of the world’s leading automotive manufacturers. With a strong focus on innovation, sustainability and performance, Continental Engineering Services delivers advanced engineering solutions across a wide range of vehicle platforms, supporting the transition to cleaner, smarter mobility through the development of cutting-edge electric powertrain technologies.Working Hours :Whilst studying: Monday - Friday, 9.00am - 5.00pm, time for apprenticeship managed.Skills: Communication skills,Attention to detail,Problem solving skills,Analytical skills,Flexibility and adaptability,Good time management....Read more...
I am currently seeking a Permanent HSEQ Advisor to work with a UK Contractor on a Groundworks / Civils project in Bristol.
This role would include but not be limited to the below
Promote H&S culture throughout the business
Ensuring H&S Policies and Processes are updated where required
Provide H&S advice and guidance to Site Teams
Ensure all plant and equipment used is compliant with H&S regulations
Complete detailed site safety audits and action recommendations
Ensure Method statements and Risk Assessments are issued (where required)
Asist with Pre-qualification questionnaires
Attend site walks at tender stage (where required)
The Ideal Candidate will have
Experience as a Health and Safety Advisor, SHE, HSE, HSEQ or similar
CSCS, NEBOSH, IOSH
Previous experience working within Civils, Groundworks, Drainage
Comprehensive knowledge of all aspects of health, safety and risk management, and of all current health and safety legislation.
If you are keen, apply now or for more information contact Sam Jaffe at Cavendish.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief....Read more...
The Redline Group is working in partnership with our Leicestershire based client to assist in the search for a Contract Software Test Engineer on a 6-month contract. For this contract you will be needed on site in Leicestershire 2-3 days a week.
This role has an indicative OUTSIDE IR35 determination therefore we can accept candidates who would like to operate through their own PSC.
Our client designs and develops innovative, tailored software applications and technology for a range of industries across the UK. This role will support a high-profile project delivering real-time content to public information systems nationwide.
As a Contract Software Test Engineer, you will take full ownership of establishing the testing function from the ground up, as there is currently no formal test plan or automation framework in place. This includes writing automated test scripts and executing a range of testing activities such as integration, regression, exploratory, and acceptance testing.
Key Skills Required for the Contract Software Test Engineer - Leicestershire :
- Strong experience with automated testing tools such as Selenium, Cypress, or Playwright
- Proficient in Postman, with the ability to script and test APIs
- Familiarity with Jira and Jira Xray for test management
- Experience with Cucumber or BDD frameworks
For more information or to apply for the Contract Software Test Engineer opportunity in Leicestershire , please contact Maddie Ramsden – Mramsden@Redlinegroup.Com / DDi: 01582 878815 / Mob: 07940 254185 quoting reference MMR1047.....Read more...
A leading engineering business in the aerospace and defence sector is seeking a Mechanical Design Engineer to join their team. This role will see you working on complex mechanical systems, ensuring all products meet stringent quality and performance standards.
You will be responsible for 3D and 2D modelling, design to manufacture, material selection, and resolving non-conformance issues. The position offers the opportunity to work closely with engineering, production, and quality teams, contributing to high-profile projects within a secure environment.
£50,000 - Permanent
£50 p/hr - Outside IR35
Key Responsibilities
- Carry out detailed design activities to meet manufacturing requirements.
- Conduct root cause and failure mode analysis to resolve non-conformance issues.
- Collaborate with cross-functional teams to implement design improvements and corrective actions.
- Monitor corrective action progress, ensuring timely completion and effectiveness.
- Provide technical guidance to improve product quality and prevent reoccurrence of issues.
- Maintain accurate documentation for non-conformance reports and design changes.
- Contribute to continuous improvement initiatives across manufacturing processes.
Skills & Experience
- Bachelors degree in Engineering or related discipline.
- Experience in aerospace and defence, preferably with heavy engineering, power transmission systems, and gear/gearbox design.
- Proficiency in 3D CAD (ideally Solid Edge) for modelling and manufacturing drawings, including GD&T.
- Knowledge of subsystems impacting mechanical design and structural design methodologies.
- Strong understanding of quality management systems and standards (AS9100, ISO 9001).
- Skilled in root cause and failure mode analysis.
- Strong problem-solving, communication, and teamwork skills.
- Detail-focused with a commitment to quality and continuous improvement.
Security Clearance
Due to project requirements, applicants must be sole UK nationals and eligible for UK Security Clearance.....Read more...
An experienced Steel Site Manager is required to oversee the safe, timely, and profitable delivery of structural steel construction projects across London and the Home Counties. Reporting to the Construction Manager, you’ll manage site activities from pre-commencement through to completion, ensuring exceptional standards in health & safety, quality, and programme delivery within the steel industry.
Salary: £75,000 - £85,000 per annum Benefits:
25 days holiday plus Bank Holidays
Company pension & life assurance
Medicash scheme & Mindful Employer support
Retirement planning assistance
Key Responsibilities
Lead and coordinate daily site operations for in-house steelwork teams and subcontractors
Plan and procure site requirements in line with steel project timelines
Oversee structural steel installation, ensuring quality and safety compliance
Prepare and maintain site progress reports and steelwork quality documentation
Attend client site progress meetings and represent the company professionally
Assist with tender programmes, budgets, and method statements as required
Requirements:
Strong background in steel construction, ideally with high-rise, medium-rise, and refurbishment experience
Proven ability to plan and programme steelwork installations
CSCS Black Card (Site Management)
SMSTS or IOSH equivalent
CPCS Appointed Person – Lifting Operations
Full UK Driving Licence
Willingness to travel and stay away when required
If you have the experience and qualifications to manage major steelwork projects, apply today with your CV.....Read more...
Processing purchase orders
Checking price lists to ensure accurate purchase orders are sent to our suppliers and booked in
Liaising with the Hire Coordinators in the open office when required
Creating tickets to customers and being able to ensure any customer responses are actioned in good time
Liaise with suppliers via phone/emails regarding any issues/availability of the equipment
Maintain accurate procurement records
Onboarding new suppliers on behalf of the wider team
Training Outcome:
Possible progression upon completion of Business Administration L3 Apprenticeship
Employer Description:Excalon is a privately owned company established in 2002, which has steadily grown to be recognised as a major tier 1 contractor working as both ICP, EPC and network infrastructure partner specialising in the provision of services to the utilities industry, throughout the United Kingdom. Excalon has diversified and expanded its business over the years and currently employs highly skilled personnel with vast experience. All personnel are trained to deliver a comprehensive range of services including project management, design, engineering, integrated IT and support services.
We have a proven reputation for the high quality of our works and delivery of projects on time and we are focused on providing value for money through competitive pricing.Working Hours :Monday to Friday, shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Operations Manager - Contract Rate: £35,000 - £50,000 (pro-rata) Location: Kentucky, USA (Accommodation Provided) Duration: 1-2 Months Exceptional short-term opportunity for an experienced Operations Manager to lead critical operational initiatives in Kentucky. We'll arrange your accommodation and logistics - you bring the expertise. The Mission You'll be our operational eyes and ears on the ground, establishing processes, identifying improvements, and ensuring seamless operations during a crucial transition period. This is a hands-on leadership role requiring someone who can hit the ground running and make immediate impact. What You'll Be Doing Taking charge of day-to-day operations whilst implementing strategic improvements. You'll assess current processes, identify bottlenecks, establish new systems, and ensure operational excellence across all functions. Your role will be pivotal in setting the foundation for future growth and success. We Need Someone Who Has Proven operations or project management experience with the ability to work independently in a new environment. You should be adaptable, process-focused, and comfortable with rapid decision-making. Secondary skills in areas like marketing would be advantageous but operational expertise is paramount. What's In It For You Competitive contract rate with all accommodation sorted. This is perfect for someone seeking an exciting challenge abroad with clear objectives and measurable outcomes. Ideal opportunity to add international experience to your CV whilst making a significant impact. Ready for the Challenge? Applications from UK/USA based candidates only. Must be available for immediate deployment.....Read more...
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis covering early (8AM - 3:30PM) and late (3PM - 10:30PM) shifts. Temporary cover is required for approximately 2 - 3 months, with the possibility of extension.
In this position, you will be required to:- Hold a caseload of 4 young people and undertake regular key working sessions resulting in co-produced support and safety plans that are SMART and evidence progress- Produce comprehensive and high quality risk assessments and risk management plans- In conjunction with colleagues, comprehensively assess referrals to the project to ensure suitable young people can be accepted- Provide a safe, welcoming and high-quality standard of accommodation, ensuring when young people move in they feel comfortable and welcomed, and are given information concerning the building and other local services- Assess the needs of young people in order to identify appropriate move on accommodation- Minimise risk to young people by identifying, reporting, and following up any safeguarding concerns and incidents- Work with social workers to enable young people to move back home if appropriate, or to support young people to identify opportunities for move on to appropriate PRS, supported, shared or self-contained accommodation, and make appropriate referrals to those identified- Support young people to maximise benefit entitlements and secure project income through the collection of rents and service charges and the minimisation of arrears and void loss- Run activities and support young people to participate in activities to prepare them for independence and move through- Provide support to young people who are ready to move into work, education, or training by assisting them to access suitable courses or placements- Carry out Health & Safety dutiesPlease note: this role involves loneworking.To apply for this role, you must have:- Experience of working with young people- Knowledge of Ofsted's key principles for young people in supported accommodation and examples of how you can apply these principles in your work- An understanding and experience of applying effective ways of working with young people, in particular YP's with mental health & attachment needs including emerging personality disorder & significant self-harm- Experience of working in a trauma informed and attachment focused way and a good understanding of the principles of this practice, and how they can be related to risk and needs assessment, planning, goal setting and reviews with young people- Experience of key working and support planning- Experience of working with young people to develop life skills and support their involvement in meaningful activities- A demonstrable aptitude for working with at-risk young adults in a residential setting- Ability to demonstrate through practice how 'Every Child Matters' relates to the young people living in our accommodation- Knowledge of welfare benefits for under 21's, rents and service charges- An excellent level of numeracy and written communication to create letters, minutes & reports....Read more...
Key Tasks and Responsibilities:
To provide a professional and personal first point of contact to all customers.
To provide proactive first line IT Support to all customers.
To ensure all support requests and incidents via any inbound channel are properly understood and recorded on Autotask.
To proactively contact and chase customers until a resolution has been achieved or the issue is escalated.
To deliver exceptional Customer Service striving to achieve first time resolution.
To escalate relevant and more complex work to the more experienced Service Desk Technicians after initial assessment and within a relevant time scale.
To proactively manage all personal workloads, ensuring all tickets are worked within the set Service Level Agreements.
To achieve the set Service Desk KPIs and Service Level Agreements.
To adhere to all Service Desk technical processes and guidelines as well as company processes and standards as per the handbook.
To undertake maintenance tasks for monitored systems.
To prepare customer hardware or software ready for project delivery.
To ensure the Autotask system is fully updated with all activity including notes, to do’s and knowledge bank information.
To take on ad hoc project work.
To proactively seek feedback on ticket closures to improve customer satisfaction.
To contribute towards a personal development plan, ensuring technical knowledge is continually improved.
To undertake and assist with any other roles to ensure the smooth running of the business.
Responsible for following the companies ISMS while monitoring the performance of it and reporting issues to top management.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Working towards a Level 3 Information Communications Technician apprenticeship standard.Training Outcome:There is the potential for this to progress into a full-time position at the end of the level 3 apprenticeship, providing the successful candidate works hard and demonstrates value to the business.Employer Description:"We’re a trusted IT support and managed services provider with a strong presence across Manchester, Derby, Sheffield, Nottingham, and serving businesses across the South of England. Whether you need a complete IT team replacement or expert support alongside your existing IT staff, our award-winning, tailored approach helps businesses work smarter and safer. From leveraging Microsoft’s modern workplace tools to delivering robust cybersecurity and reliable backup solutions, we keep your business protected and productive. Partner with a local IT provider committed to supporting your growth and technology needs, wherever you are."Working Hours :Monday – Friday 9am till 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Implementation Analyst – Cleveland, Ohio
(Key skills: Implementation Analyst, ERP, Requirements Gathering, Functional Specifications, Microsoft Dynamics / SAP / Oracle, Stakeholder Management, UAT, QA, SDLC, Agile, Waterfall, Business Process Mapping, Change Management, Training & Support)
In 2012 our client launched a cutting-edge ERP platform that has transformed operational efficiency for mid to large-sized enterprises across the US. After achieving market dominance in North America, they’re now expanding ever further —bringing their powerful ERP suite to a new audience.
To support this expansion, our client is establishing several new locations and is looking for passionate and skilled Implementation Analyst to help roll out their ERP platform across various industries. This is a fantastic opportunity to join a growing team where your work will have a direct impact on clients’ business performance
As an Implementation Analyst, you will play a crucial role in gathering client requirements, mapping business processes, configuring the ERP system, supporting UAT, and working closely with stakeholders to ensure successful project delivery. You will serve as the link between end users and technical teams, ensuring that ERP implementations align with business goals and are delivered on time and within scope.
Successful candidates should have experience with:
ERP implementation and configuration (e.g. Microsoft Dynamics, SAP, Oracle, or similar platforms).
Requirements elicitation, gap analysis, and documentation of functional specifications.
Supporting clients through UAT, training, and go-live.
Stakeholder communication and change management.
SDLC methodologies including Agile and Waterfall.
Strong understanding of business processes across finance, supply chain, HR or manufacturing modules.
All Implementation Analyst positions come with the following benefits:
Stock worth $5,000 per annum.
30 days holiday .
Flexible working hours.
Early finish Fridays.
$5,000 training budget, including ERP certifications and attendance at international conferences.
4 days a month for innovation projects.
Free gym membership, including yoga sessions.
Summer BBQs and socials.
Location: Cleveland, Ohio / Hybrid Working
Salary: $75,000 - $95,000 + Bonus + Pension + Benefits
Applicants must be based in the US and have the right to work in the US (hybrid working available).
NOIRUSANETREC
NOIRUSAREC
NC/NET/CLE7595....Read more...
Are you passionate about HR and thrive in a dynamic, fast-paced environment? Do you love the idea of working with a variety of clients and making a real impact on their people strategies? If so, we want to hear from you! Who We Are: At HR Star, we believe that people are the heartbeat of every successful business. Based just outside of Cheltenham, we provide bespoke HR support across diverse industries, helping businesses unlock their full potential by managing their most valuable asset – their people! We’re a close-knit, friendly team that values innovation, growth, and doing things a little differently. The Role: As a People Advisor, you'll be the go-to HR expert for multiple clients, providing essential HR services and guidance. From onboarding to employee relations, you’ll handle day-to-day HR operations, ensuring compliance with employment law and best practices. You'll also dive into data, delivering insights that help shape your clients' people strategies and taking the lead on projects such as employee engagement, talent management, and EDI initiatives. Key Responsibilities: • Provide day-to-day HR support across onboarding, compensation, and employee management. • Advise clients on employee relations, including grievances, disciplinaries, and performance improvement. • Manage employee records and documentation, ensuring accuracy and GDPR compliance. • Deliver HR projects that drive people development and improve workplace culture. • Stay updated on employment laws and ensure client policies are compliant. What We’re Looking For: • Proven HR experience, ideally in a consultancy or multi-client setting. • CIPD Level 3 qualification (or above) is desirable. • Strong knowledge of HR best practices and employment law. • A proactive, solution-oriented mindset with excellent attention to detail. • Strong communication skills – able to build rapport with diverse stakeholders. • Project management skills and the ability to juggle multiple priorities. • A UK driving licence and the willingness to travel to client sites when needed. Why HR Star? We’re not your average HR consultancy. At HR Star, we’re all about fostering great workplace cultures and empowering people to shine. In return for your hard work and dedication, we offer: • Competitive salary of £29,000 - £35,000. • A hybrid working model (office-based with flexibility to work from home). • A supportive, fun team environment where your ideas are valued. • Opportunities for personal growth and career development. If you're ready to take the next step in your HR career and want to work in an environment that truly values people this is the role for you.....Read more...
QSR Manging Patner - Competitive Salary - South Florida!Are you a visionary leader with a deep understanding of QSR operations and a passion for innovation? We’re seeking a Managing Operator to take the lead in running a Quick Service restaurant with locations across East Coast!You will take on the business as if it was your own! This will be as close to running your own business as you get, without taken on the financial risk. But its not for the faint hearted, this is going to be long hours and big project for the right person who can take it onWe have opportunities in Miami, Fort Lauderdale and Boca.This is a great opportunity for someone who’s hands-on, driven, willing to put in the extra hours and work to turn challenging projects into successful operations.What’s on Offer:
A business to run as your own, giving you a % of the takingsGenuine equity/partnership opportunityCreative freedom and the chance to shape your storeA high-performing, passionate founding team
What we are looking for..
Proven experience in QSR or fast-casual restaurant managementResults-driven - motivated by performance-based rewards and growth opportunitiesStrong understanding of restaurant financials,including P&L management, budgeting, and cost control.Hands-on experience with hiring, training, and building teams from the ground up.Willingness to put in the time and effort required to turn around or build up a location.
If you are keen to discuss the details further, please apply today or send your cv to Cassidy at COREcruitment dot com – cassidy@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
QSR General Manager - Competitive Salary - South Florida!Are you a visionary leader with a deep understanding of QSR operations and a passion for innovation? We’re seeking a Managing Operator to take the lead in running a Quick Service restaurant with locations across East Coast!You will take on the business as if it was your own! This will be as close to running your own business as you get, without taken on the financial risk. But its not for the faint hearted, this is going to be long hours and big project for the right person who can take it onWe have opportunities in Miami, Fort Lauderdale and Boca.This is a great opportunity for someone who’s hands-on, driven, willing to put in the extra hours and work to turn challenging projects into successful operations.What’s on Offer:
A business to run as your own, giving you a % of the takingsGenuine equity/partnership opportunityCreative freedom and the chance to shape your storeA high-performing, passionate founding team
What we are looking for..
Proven experience in QSR or fast-casual restaurant managementResults-driven - motivated by performance-based rewards and growth opportunitiesStrong understanding of restaurant financials,including P&L management, budgeting, and cost control.Hands-on experience with hiring, training, and building teams from the ground up.Willingness to put in the time and effort required to turn around or build up a location.
If you are keen to discuss the details further, please apply today or send your cv to Cassidy at COREcruitment dot com – cassidy@corecruitment.comDue to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!....Read more...
We are delighted to be working with a heavyweight full-service IP firm who are seeking an outstanding candidate for a newly created Deputy Head of Formalities opportunity. If you’re an IP support professional who is looking for that next significant move, then this well-established team warmly welcome your application.
The Role
Working collaboratively with the Team Leads and the Head of Professional Services, you will play a pivotal role in ensuring that administrative services run efficiently within the practice and externally you will seamlessly manage relationships with IPOs and vendors.
What’s in it for You?
• Competitive Package: A salary and flexible benefits package bespoke to your skills and dedication
• Career Development: A meritocracy where you have access to professional development opportunities and clear progression pathways
• Autonomy & Support: Superb variety of work, while enjoying the backing of a collaborative and knowledgeable team
• Work-Life Balance: A flexible and supportive workplace that values your well-being
Key Responsibilities
Excellent working knowledge and demonstrable hands-on experience of
• IP processes in key countries and international jurisdictions
• Preparing and filing patent and design applications
• Implementing and executing QC processes
• Docket processing and implementing
• International procedures and prosecution
• IPOs and relevant courts process integrations
• Understanding IP processes and workflow in key jurisdictions with a view of streamlining processes
• Handling internal administration such as, managing internal fee-schedules and ensuring that they are aligned with Inprotech WIP items, managing emails, informing fee earners and IP support specialists on work processes (ie what is complete or what needs to be dealt with).
About You
It’s imperative that you enjoy working and collaborating across teams and have the following skills
• People management and training skills
• Experience of implementing new process
• IT literate with Inprotech experience
• Project Management
• Demonstrable negotiation skills and reviewing of contracts
• Working knowledge of GDPR and regulations
Please do contact Tim Brown on 0113 467 9798 or via: tim.brown@saccomann.com
....Read more...
We are seeking a highly skilled and experienced Site Engineering Manager to lead all engineering functions at our COMAH-regulated chemical manufacturing site. This role is pivotal in ensuring asset integrity, regulatory compliance, and continuous improvement of plant reliability, availability, and safety.
The ideal Site Engineering Manager candidate will have a strong background in chemical, high hazard or process industries and excellent leadership capabilities.
Key Responsibilities of Site Engineering Manager :
Lead and manage all site engineering activities, including maintenance, projects, reliability, and utilities.
Maintain and improve asset integrity and site infrastructure in line with COMAH requirements.
Working knowledge and understanding of compliance with COMAH, PUWER, DSEAR, LOLER, and other relevant legislation.
As the Site Engineering Manager , you will manage a multidisciplinary engineering team, including mechanical, electrical, instrumentation, and external contractors.
Develop and execute the site’s engineering strategy, including planned preventive maintenance, asset management, and capital project delivery.
Serve as the engineering lead for Process Safety Management activities.
Own and improve Engineering KPIs related to downtime, reliability, cost, and HSE compliance.
Collaborate with Operations, SHEQ, Projects, and external stakeholders including the HSE.
Drive continuous improvement through root cause analysis, reliability-centred maintenance, and lean methodologies.
Qualifications required for Site Engineering Manager :
Degree qualified in Mechanical or Chemical or Process Engineering, or Time-served HND qualified with significant hands-on engineering leadership experience.
Proven track record in an engineering leadership role within a chemical or process manufacturing environment.
Strong experience on a COMAH regulated site is essential.
In-depth knowledge of UK regulatory compliance (ISO9001, IS14001, and IS05001) for high-hazard sites.
This is an excellent opportunity to join a forward-thinking chemical manufacturing company as a Site Engineering Manager . The business is committed to the long-term success of the site, and you’ll be part of a collaborative team focused on driving operational performance and delivering manufacturing excellence.
If you’re ready to take the next step in your career and have the opportunity to excel as a Site Engineering Manager , please click on the link below to apply directly.....Read more...
ROLE OVERVIEW An exciting opportunity for a Director of Analytical to join a leading global pharmaceutical company based in Kent.
As the Director of Analytical you will provide technical and strategic leadership within the respiratory R&D group, delivering innovation in inhaled and nasal product development. You will lead analytical teams to drive projects from early development through to clinical studies and commercialisation, ensuring technical excellence, regulatory compliance, and collaborative working across multidisciplinary teams.
KEY DUTIES AND RESPONSIBILITIES Your duties as the Director of Analytical will be varied however the key duties and responsibilities are as follows:
- Lead the delivery of analytical project activities, supporting the development of new respiratory products from concept to market.
- Provide technical leadership in the design, validation, and transfer of complex analytical methods for inhaled and nasal products.
- Oversee the review, interpretation, and reporting of complex analytical data, ensuring high-quality outcomes.
- Lead cross-functional collaboration, troubleshooting, and problem-solving for technical and regulatory challenges.
- Take responsibility for people management, performance reviews, and professional development of the analytical team.
ROLE REQUIREMENTS To be successful in your application to this exciting role as the Director of Analytical we are looking to identify the following on your profile and past history:
- A Degree or higher level in Chemistry / Analytical Chemistry / Forensics / Chemical Engineering / Pharmacy / Pharmaceutical Sciences (e.g., Pharmaceutical Chemistry / Quality Assurance / Quality Management) with...
- Proven experience in pharmaceutical product development, with a strong focus on inhalation products.
- Extensive knowledge of analytical method development, validation, and transfer within a GMP environment.
- Proven leadership skills, with experience in managing teams and driving performance.
WHATS IN IT FOR YOU?
- Highly competitive salary plus bonus, car allowance/electric car, and exceptional pension contributions.
- Opportunity to work at a world-class science research centre with cutting-edge facilities.
- Be part of the site senior leadership team, influencing strategy and shaping R&D success.
- Career progression and development opportunities within a global organisation.
- Comprehensive health, wellness, and life assurance benefits.
Key Words
Director Analytical Team Leader / Analytical Development / Inhalation Products / Respiratory R&D / Method Validation / GMP / Pharmaceutical Development / Team Leadership / Data Interpretation / Method Transfer
Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome applications from anyone who meets the role requirements. HRS exclusively supports the STEM sectors, combining recruitment expertise with scientific knowledge to help you advance your career.....Read more...
Learn to advise and guide agents and other relevant personnel in setting up, implementing and maintaining safety systems
Understand project execution plans and help to ensure they meet company standards. Learn to carry out periodic site safety inspections and report back findings to site management
Ensure that safety issues are discussed at area and department system review meetings
Keep and maintain clear records to comply with company internal audit standards
Assist managers with safety submissions, risk assessments and vendor evaluations when requested
Training:Safety, Health and Environment Technician Level 3.
The training is a blended learning delivery model, which occurs on the job during working hours. A structured learning and assessment plan is put in place to test core components of the course along the way.Training Outcome:You’ll be given the opportunity to progress onto further qualifications to support your career development.
Employer Description:At BAM we imagine, create, and enrich buildings and infrastructure across the UK & Ireland. For over 150 years, we have dedicated ourselves to enhancing lives by creating sustainable environments and communities where people can live, work, and thrive.
Our vision is to build a sustainable tomorrow and that is why we think beyond the build and focus on the bigger impact. It is how we make the iconic buildings and infrastructure that shape our society working collaboratively with our partners. We have 6500 employees and work in Construction, Civil Engineering, Ground Engineering, Energy, Property Development, Facilities Management and Site Solutions.
When you work at BAM, safety is unconditional. It comes before profit. We take responsibility for ourselves and each other, and towards society at large. Onsite, on the road, at home and at the office.
Don’t just take our word for it, we’re an award-winning company too, for a third year in a row we are positioned in the Rate My Apprenticeship Top 100! Employers to work for.Working Hours :Working hours vary between 7am and 6pm, Monday to FridaySkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative....Read more...
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Process face-to-face, telephone and online consultation requests for appointments, signposting as appropriate to the correct service.
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and an effective way.
Undertake a variety of administrative duties in accordance with practice policies and procedures
Monitoring practice mailbox, distributing incoming emails appropriately
Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies
Processing and distributing incoming and outgoing mail
Clearing and re-stocking of consulting rooms as required
Managing Reception displays, ensuring CQC compliance and updating with seasonal campaigns
Updating practice website
Order and monitor stationery supplies
Add on invoices to XERO
Coordinating and tracking reports
Training:Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.Training Outcome:Upon successful completion of the apprenticeship, you may have the opportunity to progress into a permanent role within the surgery, such as a Medical Receptionist, Administrator, or Patient Services Assistant. With experience, further training could lead to roles in Practice Management, Medical Secretary, or specialist admin positions within the wider NHS.Employer Description:Riversdale Surgery is a busy friendly GP practice situation in the heart of Belper with 13600 and is rated as CQC GoodWorking Hours :Monday – Friday 8am-6.30pm 7.5hour day.
Shifts either 8am-4pm or 10.30am-6.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience,Positive Attitude,Methodicial,Time management....Read more...
You will support in managing the day to day deliveries of the internal and external fleets ensuring that agreed levels of customer service are met.
Your responsibilities will include:
To carry out any allocated admin tasks accurately and efficiently as required
To support the planning team to continually monitor, evaluate and improve fleet efficiency
Maintain and continually improve customer service culture
To maintain safety, health and the environment
Strive for excellence in promoting the Brett Brand
Training:For this apprenticeship standard, learners will have the opportunity to focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management.
The completion of this apprenticeship standard will require monthly training visits from a qualified IPS trainer to help support the apprentice. This will allow them to develop skills and progress the building of the apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the standard.
Upon successful completion, the learner will achieve the Level 3 Business Administrator standard.Training Outcome:Upon successful completion of the apprenticeship, you may be offered a position in administration within the company with the progression into transport planning and transport management.Employer Description:Brett Aggregates is the largest independent producer of sand and gravel in the UK with quarry, marine dredged aggregates and coated Roadstone operations serving London, the East and South East of England. Products and services include; sand, gravel, asphalt, landfill, Muck Away, marine aggregate dredging, recycling, IBA and specialist aggregates.Working Hours :Monday to Friday, 8:00am - 5:00pm, 1 hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Reliable,Motivated....Read more...
Managing Front of Desk area; greeting clients, answering outbound calls, receiving and distributing messages, arranging client and solicitor appointments
Managing company correspondence; incoming e-mails, letter communications and memos
Supporting bookkeeping; such as filing, data entry and maintaining accurate financial records
Managing general administrative duties; including scheduling, calendar management and meeting organisation
Maintain confidentiality and handle sensitive information with discretion
Training:
Apprentices will be working towards the Level 3 Business Administrator Standard
Apprentices will be supported via an agreed training plan Training will be discussed at enrolment and will include input from the employer, training provider an apprentice
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate their daily role and duties
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties
Apprentices completing this standard, will gain 15-months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation
The EPA consists of:
Knowledge test
Portfolio based interview
Project presentation
Training Outcome:Possibility of a permanent position upon successful completion of the apprenticeship.Employer Description:Located in the heart of Macclesfield, Stockport and Bollington, Cheshire THP law are a family firm of solicitors. We are a full service law firm with a lengthy history, established in 1939 THP Law specialises in Conveyancing, Lasting Powers of Attorney, Litigation, Probate and Wills providing its clients with a friendly and efficient service.
We are a dog friendly office, so please be aware there will be friendly dogs in the office.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Number skills,Team working,Initiative,Collaboration Skills,Client Focused Attitude,Good time management,Punctual and reliable,Willing to learn....Read more...
